Mediluxe Newstead
Information about Mediluxe Newstead
4006, Newstead
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 8h-19h
- wednesday: 8h-17h
- thursday: 8h-21h
- friday: 8h-18h
- saturday: 8h-17h
Our mission is to make you feel special.
To provide a cosmetic pick-me-up, a stolen moment of tranquillity, time for yourself to be pampered and leave feeling that your treatment was the best part of your day.
We recognise that brow and lash artistry is an ART which is why all of our stylists are not only highly qualified and hand selected, but also trained in-house to ensure exceptional standards across all of our treatment menu.
All of our treatments are custom designed to suit the individual and our treatments include custom face mapping and analysis.
Our comment from Top Dentistas about Mediluxe Newstead:
Mediluxe Newstead is a prominent name in the beauty industry, renowned for its exceptional eyebrow and lip tattooing services. Clients rave about their experiences, highlighting the professional and friendly staff who consistently provide high-quality treatments. The atmosphere of the clinic is inviting, making every visit a delightful experience.
Many customers have expressed their satisfaction with various artists, noting their expertise and ability to make clients feel comfortable during procedures. Some of the standout features of Mediluxe Newstead include:
- Expert Artists: The team at Mediluxe is noted for their skill and dedication. Artists like Liesl and Dion have been highlighted for their precision and ability to achieve stunning results tailored to each client’s needs.
- Warm and Welcoming Environment: The clinic’s ambiance is often described as clean, modern, and relaxing, contributing to a stress-free experience.
- Comprehensive Consultations: Clients appreciate the thoroughness of consultations, ensuring they are well-informed and comfortable with their choices.
- High-Quality Results: Numerous clients report leaving with brows and lips that exceed their expectations, boosting their confidence significantly.
Overall, Mediluxe Newstead is highly recommended for anyone seeking professional beauty treatments with a personal touch. The commitment to client satisfaction and attention to detail set them apart in the beauty market.
Services and Treatments
Mediluxe Newstead: Reviews
Fantastic experience: I just got my eyebrows done by Nikita and it was an amazing experience. She was very gentle and gave me information on what she was doing. She is also a great conversationalist!!! On top of all that, my eyebrows look amazing! I had the brow lamination done and dye done. I finally have full eyebrows! I feel like such a baddie! You can't touch me. She is so good at her job and she listens too. I had a lot of concerns haha but she treated me really well and I am absolutely in love with my eyebrows. Thank you Nikita!!
Hi Peris,
Thank you so much for this amazing review! We are absolutely thrilled to hear about your experience with Nikita.
"I feel like such a baddie!" is officially our new favorite review line, and we are so glad you are loving your new full eyebrows!
Nikita is a true professional who is not only talented but also genuinely cares about her clients. It's wonderful to know she made you feel so comfortable and listened to all of your concerns.
We'll be sure to pass on your kind words to her. We can't wait to welcome you back to Mediluxe soon!
Fantastic experience: Very professional therapist advised everything to me along the way Very happy
Positive experience: This four-star rating is primarily for Narges and the fantastic work she did on my eyebrows. She was a blessing in disguise, and I feel terrible for her because she had to face my frustration when I was not informed of the change in artist. However, Narges did a superior job, and I'm grateful to her and I am glad that I decided to get my brows done by her. I would give you a zero for poor/lack of customer service. Basic communication and transparency are what drive the globe, let alone business.
Hi Rachita, thank you for your review. We're thrilled to know that Narges was able to achieve such a wonderful result with your eyebrows – it's fantastic to hear you're so happy with her work!
We are truly sorry to hear about the lack of communication regarding the artist change and the frustration this caused you. You are absolutely right – clear communication and transparency are essential, and we are very sorry that we did not meet this standard. We are looking into what happened to ensure we improve our customer service in the future.
Thank you again for highlighting Narges' excellent work. We hope to continue taking care of your future appointments with the care and attention our clients have come to love.
Fantastic experience: I work in customer service so I know how important it is to tell someone Thankyou when you are provided with a quality experience. I visited Garden City Mediluxe today and Janine attended to my brows. The shape, the colour, the service was impeccable. Thankyou Janine for taking your time to ensure perfection. You are a true artist and I will be recommending family and friends to come directly to you. Keep up the excellent work in making customers feel beautiful
Dear Alisha,
Thank you so much for your incredibly kind review! We were absolutely thrilled to read about your experience with Jeannine at our Garden City Mediluxe clinic.
It truly warms our hearts to hear that you, as someone who works in customer service, recognize and appreciate the quality of service we provided. We're so proud to have Jeannine on our team. Her dedication to perfection and her artistic skill with brows are truly exceptional.
We're delighted that you felt beautiful and that Jeannine took the time to ensure your brows were perfect. Your recommendation means the world to us, and we look forward to welcoming your family and friends to Mediluxe.
Jeannine will be so pleased to hear your feedback. We'll be sure to pass along your wonderful message.
Thank you again for taking the time to share your positive experience. We look forward to seeing you again soon!
Fantastic experience: Fantastic! Love the shape & colour of my brows, beautiful salon.
That's wonderful to hear! We're so happy you love the shape and colour of your brows and enjoyed our salon. Thank you for the lovely feedback! We hope to see you again soon.
Fantastic experience: Fabulous services and excellent staff.
Fantastic experience: I had combination brows done. I had an amazing experience. The clinic itself is lovely and clean. The staff are so professional and friendly. I definitely would recommend to friends and family.
That's absolutely wonderful to hear! We're so thrilled you had an amazing experience with your combination brows. It means a lot to us that you found our clinic lovely and clean and our staff professional and friendly. Thank you so much for your recommendation to your friends and family – we really appreciate it! We look forward to welcoming you back in the future.
Fantastic experience: Isabella was absolutely lovely! The treatment was delightful! So relaxing! Will come again!
Fantastic experience: Isabella! You’re truly amazing! So talented! I went in a little nervous, Isabella immediately put my mind at ease. My brows exceeded my expectations. Literally perfect So patient, kind and also confident which made me feel so calm as I knew I was in good hands. Thank you Isabella! Xx
Thank you so much for your kind words! Isabella will be thrilled to hear how much you enjoyed your experience. We’re so glad she made you feel at ease and delivered results beyond your expectations.
We truly appreciate you choosing Mediluxe, and we look forward to seeing you again soon!
Fantastic experience: Amazing quality and outstanding results! I love the look I've received from brow and lip tattoo, it looks so natural yet defined and stunning.
Thank you so much for your amazing feedback! We’re thrilled to hear that you love your brow and lip tattoo – natural yet stunning is exactly what we strive for!
We truly appreciate your support and look forward to seeing you again soon.
Fantastic experience: Excellent service and professional staff! The beauty treatments were top-notch, and the atmosphere was relaxing and welcoming. Highly recommend for anyone looking for quality care and attention to detail.
Thank you so much for your kind words! We’re delighted to hear that you had a relaxing and welcoming experience with our professional team. We truly appreciate your recommendation and look forward to seeing you again!
Fantastic experience: I had a hifu facial treatment with Isabela - she made me feel so comfortable and was so lovely!
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your HIFU facial treatment with Isabela. She truly has a talent for making our clients feel at ease and cared for. We look forward to welcoming you back for your next visit!
Fantastic experience: Isabella was so professional and patient. She took the time to explain and correct the old colour on my brows. Her tattooing was better than expected, as my brows needed alot of correcting. I'm so happy with the final result. What an asset to have on your team.
Thank you so much for your kind words! We're so thrilled to hear that you’re happy with your brows and that Isabella was able to help you achieve the result you were looking for. She truly is an asset to the team, and we’ll be sure to pass along your compliments to her. We appreciate your feedback and look forward to seeing you again soon!
Fantastic experience: Amazing staff. I had Isabella who is amazing. She did a great job on my eyebrows. Highly recommended going here.
Hi Jazinta,
Thank you for your wonderful feedback! We’re so happy to hear you had such a great experience with Isabella—she truly is amazing at what she does.
We’re thrilled you love your brows and really appreciate your recommendation. We look forward to seeing you again soon!
Warm regards,
The Mediluxe Team
Fantastic experience: This was my second time with mediluxe and I cannot fault them. Very lovely place and staff are very friendly. Woukd highly recommend
HI Kim,
Thank you for your kind words and for choosing Mediluxe for the second time! We’re so happy to hear that you had another great experience with us and that our team made you feel welcome.
Your recommendation means the world to us, and we can’t wait to see you again soon!
Warm regards,
The Mediluxe Team
Fantastic experience: I had feather touch brow tattoo done by Annabella and wow - my expectations were well and truly exceeded. I was truly in shock when I saw the finished product because I couldn’t believe how amazing they were!! I am absolutely in love and I have received soooo many compliments and I feel so much more confident in my appearance now. I am recommending Mediluxe to everyone :)
HI Elloise,
Wow, thank you for such an amazing review! We’re absolutely thrilled to hear that our team exceeded your expectations with your feather touch brow tattoo. It’s wonderful to know you’re loving your brows and feeling more confident—plus, all the compliments are the best bonus!
We really appreciate you recommending Mediluxe to others, and we can’t wait to welcome you back for your next treatment.
Warm regards,
The Mediluxe Team
Fantastic experience: Very happy with the careful professional and friendly service given. Will return for more.
Hi Melinda,
Thank you so much for taking the time to leave us a 5 star review, it really does make our day! :)
We love to hear you enjoyed your experience with our team and we look forward to seeing you again soon.
- Mediluxe Team x
Fantastic experience: It's been two weeks since Megan finished my brows and I'm still on a high! I'm so in love with them I honestly feel like an entirely new person. Megan understands the power of great brows and she's a truly talented artist! If you're thinking about it, just go do it!
Hi Carmen,
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re still loving your brows and feeling like a new person. Megan truly is an artist, and we’re so glad she was able to give you the brows you’ve always dreamed of!
If you’re loving them now, just wait until the final result settles in even more! We appreciate you recommending us, and we can’t wait to see you again.
Warm regards,
The Mediluxe Team
Fantastic experience: Love the service and friendliness.
Hi Debbi,
Thank you so much for your kind words! We’re so glad to hear that you enjoyed the service and friendliness of our team. It’s always our goal to make every visit as pleasant and welcoming as possible.
We look forward to seeing you again soon!
Warm regards,
The Mediluxe Team
Fantastic experience: I like the results I get from lip blushing, but I usually find it painful. I told Megan my concerns, and she was so gentle, professional, and considerate of my needs. There were times I was dosing off. Each time I have gone to Mediluxe I have gotten a different person to do my service, and each time they delivered GREAT service. I highly recommend Mediluxe. Megan, you're a superstar, thank you for my refreshed lip blush. Cheers Sam.
Hi Sam,
Thank you for your thoughtful review! We’re so happy to hear that Megan made your lip blushing experience comfortable and that you’re loving the results. It’s great to know you’ve consistently had excellent service with us—our team truly works hard to provide a top-notch experience every time.
Megan will be thrilled to hear your kind words! We can’t wait to see you again soon for your next treatment.
Cheers,
The Mediluxe Team
Fantastic experience: I have been going to Mediluxe for many years now and I've regularly gotten a number of different treatments done by them. All the staff are so lovely and they have always gone above and beyond to help me achieve the look I've wanted. They are extremely professional and caring and I wouldn't go anywhere else for my treatments.
HI Swati,
Thank you so much for your loyal support and kind words! We’re thrilled to hear that you’ve had such a positive experience with us over the years and that our team has consistently gone above and beyond to help you achieve your desired look.
Your trust means the world to us, and we’re honored to be your go-to clinic for all your treatments. We look forward to continuing to provide you with exceptional service for many more years to come!
Warm regards,
The Mediluxe Team
Fantastic experience: Got my eyebrows done overseas and they bleached them and waxed them way too thin. Thought my eyebrows would never recover… Went to Mediluxe and Grace fixed them for me looking 110% better! Definitely recommend Mediluxe, always do a great job ! Thank you.
HI Zaphia,
Thank you for sharing your experience with us! We’re so glad to hear that Grace was able to work her magic and restore your brows to perfection. It’s always great to know that we’ve been able to turn things around and leave you feeling 110% happier with the results!
We really appreciate your recommendation and look forward to seeing you again soon!
Warm regards,
The Mediluxe Team
Fantastic experience: I had my first Hifu with Chloe this morning. She was amazing. She was so lovely and knowledgeable and made me feel very comfortable. Would definitely recommend
Hi Leisha thank you so much for giving us this amazing feedback, we are so happy to hear you enjoyed your experience with us so much and we cannot wait to see you again soon.
- Mediluxe xx
Fantastic experience: The Mediluxe team are the most amazing and friendly people, right as you enter you are greated with a warm smile and a sense of ease. I had the tattoo brows done and I am so overwhelmed with the results. They are the best of have come across.Very professional and overall wonderful atmosphere. If you are looking for a place to book your next brow appointment this is it!!! Thank you again Mediluxe team ☺️
Hi Kelly,
Thank you SO much for taking the time to leave us such a beautiful review it really means the world to us! We absolutely love hearing that you not only love your brow results...but also your entire experience at Mediluxe.
Our team look forward to seeing you again soon xx
Fantastic experience: Amazing skin professionals. I have been a loyal client for several years and would not be comfortable anywhere else. Leisal and her team look after my skin with dedicated care always. And my skin, is glowing !!!!
HI Cheree,
Thank you so much for your amazing review and continued loyalty! We’re thrilled to hear that your skin is glowing and that you’ve felt so well cared for by Liesl and the team. It’s our goal to provide dedicated and personalized care, and we’re so happy to know you’ve had such a positive experience over the years.
We can’t wait to continue looking after your skin!
Warm regards,
The Mediluxe Team
Fantastic experience: Mediluxe is amazing. Professional at all times and always making my needs a priority. Would recommend to everyone.
Hi Amanda,
Thank you so much for your kind words! We’re so happy to hear that you’ve had such a positive experience with us. Your recommendation means the world to us, and we’re honored to have earned your trust.
We look forward to continuing to prioritize your needs and provide you with top-notch service every time!
Warm regards,
The Mediluxe Team
Fantastic experience: Had the best experience with Dion, as soon as I explained my shape, he saw my vision. Absolutely over the moon with my new brows.
Fantastic experience: I have been having, Hybrid Brow Sculpt & Dye, Hybrid Lash Lift & Dye & Brow & Lash Revive Treatments for several years now with Mediluxe. My favourite salon is Cleveland and in particular Chloe. She listens to my needs and is very friendly and professional. Wonderful salon
Fantastic experience: Hey team, I'm a bit late to the table with this one but I couldn't let Camila's incredible work go by unrecognised. I booked in at your Newstead salon on Thursday 29/02/24 at 7pm. I just wanted to say Camila was amazing. From start to finish I felt comfortable and listened to. I have a fairly high stress job and as much as I love it, by the end of the day my social batteries can be a bit drained. I felt bad for being so flat and exhausted at my appointment and explained to her that I'm usually a lot more bubbly and chatty. She was amazing - not an ounce of judgement and she made me feel pampered from start to finish. I could absolutely tell she understood. It was comfortable silence and exactly what I needed. Again, as much as I love people, sometimes even I get a bit burnt out and I felt bad not being able to interact a bit more but this girl just got it ❤️ She is a beautiful, kind soul and I don't want her work to go by unacknowledged. Also my brows looked AMAZING!!! I will DEFINITELY be back ❤️ it's actually time for a touch up soon
Fantastic experience: I recently went in to Mediluxe for lip tattooing. I can’t recommend them enough. Extremely professional and thorough. Minimal discomfort - absolutely nailed the lip colour. I was beyond happy with how they turned out and am looking forward to my touch up in the coming weeks. Highly recommend Mediluxe
Fantastic experience: AMAZING TEAM!! cannot speak more highly of these beautiful people!! They are incredible at what they do! ❤❤
Fantastic experience: 10/10 for service, products, and friendliest staff ever!! Highly recommend ⭐️
Fantastic experience: Would never go anywhere else for any of my beauty treatments. Mediluxe really take care of you! They are the best in the business for brows and lashes
Fantastic experience: I would definitely recommend this clinic to anyone wondering if they should try it out! There are so many different reasons why it can be a stressful process finding your perfect brow tech but trust me, Mediluxe eliminates ALL of these reasons. Go and see for yourself, the stunning design of the salon, how friendly the team are, how good their work is, and how well they look after you; If I could rate 6 stars I would :)
Fantastic experience: Best place I’ve ever been too that does perfect eyebrows, tattooed lips and so much more I’ve had these two done and I absolutely love them. They did such a great job with it and I never go anywhere else now. Honestly best place ever, highly recommend it if you want good quality beauty stuff done
Fantastic experience: The best of the best
Fantastic experience: Best place to visit! they always have good music, good vibes and produce amazing results
Fantastic experience: Best brows in Brisbane!! Highly recommend for all Cosmetic Tattoo procedures. 10/10
Thank you so much! We appreciate your review and look forward to seeing you again soon :)
Mediluxe Team xx
Fantastic experience: So excited to have had my Eyebrows refreshed and my Lips tattooed. Both technician were wonderful explaining every step of the procedure. Definitely a big recommendation
HI Margaret, thank you so much for your beautiful review and we are so happy to hear you are loving your Mediluxe results. We look forward to seeing you in clinic again soon x
Positive experience: Love my brows. Parking availability at Newstead is horrible. I almost bailed on the appointment because I couldn’t find parking within 2 km of the place.
Hi Irene,
Thank you for such a lovely review, this has made our week! I am so happy to hear you had such a positive experience with our clinic, we love working on brows of all shapes, sizes and ages so we just love to know you are enjoying your beautiful new brows. xx
Fantastic experience: Absolutely fantastic service! Amazing, particular and lovely staff. I am so happy with my brow tattoo. Excellent job, with lots of care and not rushed! Highly recommend!
Hi Frances,
Thank you SO much for visiting us, we are so happy you loved your Mediluxe experience!
Thank you for taking the time to leave us such a beauitful review <3 xx
Fantastic experience: Dion didn't have to go so hard but he DID - I didn't know my brows had this much potential!!!! I've always walked out of a salon so upset with the state of my brows, but Dion has absolutely killed it with a lamination and tint. I'm telling everyone – xxx
Rachel - reading this review has made our week!! Thank you so much for trusting us with your brows and we are SO happy to be part of your brow journey!!
See you again soon xx
Negative experience: I was extremely disappointed with the service and the amount of times my appointment was rescheduled. I was even more disappointed when I arrived at my first appointment to not have the master artist that I had booked into but instead my appointment was placed with an apprentice artist. On top of all of this I had to go back three times to have my brows evened out as one was shorter then the other and now that they have settled down the colour isn’t correct for my skin tone. I found Medilux to be impersonal and not interested in looking out for their customers best interest. I personally would not recommend this company.
Hi Laura,
We are so sorry to hear you have not been happy with your experience. We always aim to provide the highest level of customer experience.
Please be assured we do aim to avoid rescheduling appointments unnecessarily however unfortunately cannot forsee when staff are unwell. Due to your initial artist being hospital on the day of your appointment our Grand Master Artist came in to cover your appointment to avoid any last minute changes to your booking, our Grand Master usually charges over $1000 however was more than happy to cover your $300 appointment to ensure you were taken care of which is one reason we are so saddened to see your review :(
It is very normal for some clients to require multiple sessions especially if they have underlying tattoo as we need to take into consideration the exisitng pigment, shape etc. Often to get the best result possible we do recommend additional sessions and the healed results can vary from client to client which is why we discuss ongoing maintenace options to ensure we are able to get the best results possible.
Please remember that due to you already having multple layers of exisitng tattoo prior to vising Medi,uxe, your healed colour will be affected by the exising pigment along with your unique skin tone, genetics, lifestyle, medical history etc. Most clients benefit from regular refresh appointments to ensure their colour stays fresh.
We would love the opportunity to assess your brows again and discuss a treatment plan best suited to your needs. Feel free to reach out if you would like us to arrange this for you.
Mediluxe x
Fantastic experience: Extremely professional. My experience was very personalised and the brow specialist went above and beyond to create a treatment plan to achieve restoring my brows. I had a brow sculpt/lamination and was blown away by how happy I was from one visit. I look forward to my next appointment. Thank you ladies.
Hi Madison,
Thank you so much for your beautiful review, we really appreciate it :) It was lovely having you visit and we are so excited for your brow journey with us.
See you again soon! x
Fantastic experience: I first had my cosmetic eyebrow tattoo performed at Mediluxe in October and was so happy with the results. I went for the eyebrow follow up / touch up late November and was met with friendly staff, and an aesthetically pleasing atmosphere. The technician each time (and they were different) was kind and explained the process each step of the way and was able to recommend follow up beauty treatments that would keep my brows looking fresh. I recommend Mediluxe for their cosmetic eyebrow tattoos becasue of the service and compliments I get on the feather technique.
Thank you for such beautiful feedback Teagan! We cant wait to see you again soon <3
Fantastic experience: Where do I begin? The whole experience was beautiful. My brow artist was Dion and he was truly amazing. He fully included me in the consultation process, taking the time to understand exactly what I wanted (and didn't want lol) which I really appreciated. The studio is stunning - beautiful décor, amazing natural light and a relaxed calm atmosphere. Thank you Dion, and the Medilux Team, I'm smitten with my brows. Highly recommend
Fantastic experience: The best of the best. I completed the cosmetic tattooing from beginner course. Felt Liesl and the team and a great deal of information to share plus thoroughly enjoyed my training. The salon is absolutely stunning and the their work is impeccable. Highly recommend this flawless salon!
Fantastic experience: Amazing service - professional, pleasant staff and beautiful brow tattoo results. Dion is an asset to the team.
Thank you for such beautiful feedback Flora, we will definitely pass this onto the team. We adore our Dion also and look foward to seeing you again soon x
Fantastic experience: 3rd visit at Mediluxe Newstead and as before very happy with the service & results. Staff are always very friendly & make sure I am comfortable during my HIFU appointment. See you next time ladies.
Negative experience: Really disappointed in my micro blading experience and the response I got when I spoke up. My brows look like they haven’t even been touched and they have gone a grey colour. I emailed about my disappointment and wasn’t met with much care of really offered any options other than to come back and pay more money to have it fixed (which I don’t want as I am worried I’ll just be left in the same position). I paid money for something I was so excited for and it was money wasted. So sad as I was so excited and chose this business over others for its reputation.
Hi lovely, we had emailed you and were awaiting a response from our last correspondence with you a month ago.
As discussed it is a normal process for all cosmetic tattoo procedues to have both the initial and the 4-6 week Follow Up treatments as each clients skin/lifestyle/healing ability etc is unique and differs from person to person. This is all discussed with each client during their appointments and also stated on our website so that clients realise to allow us to customise their treatment to suit their individual skin, desired outcomes, genetics etc we do require a two step process. So far, we have only see you for the initial session as you have not come in for your follow up appointment. As mentioned, this follow up is a separate small cost so we can continue to keep our initial session costs as low as possible as we do have the occasional client how does not require the follow up so therefore does not have to pay for the treatment.
We mentioned to you in our emails that the best course of action is to continue with your treatment plan of seeing us once your initial session has completely healed and settled so we can make informed decisions on what treatment is best suited to you and how we can adjust/perfect your brows to get the best result possible. For some clients their healed results are absolutely perfect and only minimal treatment is required, and for other clients we need to perform a substantial session to work with the individuals skin type/healed results. Either way, we always say that cosmetic tattooing is at least a two step process for best results due to the individual nature of working with people skin and desired results.
Some clinics do not charge for this touch up because they include the cost into the initial session. We made a decision as a business to try and keep our costs as affordable as possible by removing this cost from the first session and only including it in the follow up. If clients prefer to pay it all upfront they are more than welcome to.
We would love the opportunity to continue with your treatment plan so we can assess your healed results and make any adjustments to your brows. Feel free to reach out to us or reply to our email to arrange.
Fantastic experience: I must say, my brows that were first micro bladed in March last year were absolutely amazing then my touch up a couple of weeks ago were also amazing from Katie. Will definitely be back for another brow touch up when n.
HI Kathleen, thank you for such great feedback and taking the time to leave us a review. We love having you visit us and cannot wait to see you again soon xx
Fantastic experience: Liesl is amazing, she is competent, caring and truly wants you to feel happy with your result. Highly recommend Mediluxe!
Fantastic experience: I adore Medilux. I went to Newstead for my touch up brow tattoo appointment on the weekend. Demi was incredible!! She also gave me a lash lift. Cant recommend them enough.
Hi Jazmin, thank you so much for taking the time to leave us such a beautiful review! We are so glad you loved your experience with us!
See you again soon xx
Fantastic experience: I went to tatoo my eyebrows. Wonderful place, nice staff members. I really thank you Leticia as she was able to reshape my uneven eyebrows. She did a wonderful job, thank you again
Fantastic experience: Highly recommended. Beautiful staff & atmosphere. Exceptional customer service and client satisfaction is the priority.
Fantastic experience: Tyla changed my life!! I an obsessed with both my lashes and brows! Amazing work!
Fantastic experience: I went to Mediluxe Cleveland and had my eyebrows tattooed. I had been considering having this done for 10 years and kept putting it off as nervous it may not look good. I must say I am very happy with the natural looking result I have. Very pleased with the advise on which style to get for my oily skin/age. I am so happy I went to Mediluxe, very professional and great staff.
Fantastic experience: The place look amazing and great service. My first time here for Brown sculpt and tint, I love it so much and got so many compliments from family and friends. Staff very professional and made you feel welcome. A very happy customer ☺️
Thank you for your wonderful review! We’re so happy to hear you loved your brow sculpt and tint, and that you received so many compliments! It’s fantastic to know our team made you feel welcome and provided a professional experience.
We look forward to seeing you again and continuing to help you look and feel your best!
Warm regards,
The Mediluxe Team
Fantastic experience: Can’t rate more highly
Fantastic experience: Life-changing experience ❤️ Morgana exceeded my expectations beyond my imagination. It was a long-time decision of mine to get my eyebrows professionally tattooed. If you are looking for a professional practice that provides outstanding customer service and long-lasting beautiful results, book with Mediluxe. From the bottom of my heart, I love you guys xx Julia
Fantastic experience: Combination. Bre tattoo - couldn't be any happier with the result. Morgana was so lovely, so careful and particular. I can't stop looking at my brows, I am so so happy with the result. Thank you Morgana
Negative experience: Got my eyelashes done and asked for classic. Instead i got hybrid lashes and I had to get them removed the next day because I was so embarrassed and had them done by a different business so it ended up costing me $300+ for simple lash extensions. Unimpressed
Fantastic experience: I got my eyebrows touched up with Katie and she nailed them. I gave her some feedback on how I wanted the shape fixed up from my first appointment with another girl (who also did a fantastic job, but I just wanted the shape tweaked slightly) and she checked off exactly what I wanted. Not to mention the service here is amazing. All of the ladies are really warm and friendly and extremely attentive. Feeling very happy with my brows :)
Fantastic experience: A huge shout out to Angie at the Newstead branch who did my brows this morning. I’ve been thinking about getting them done for years and was quite nervous. She was so friendly and calming, very professional and took the time to get my brows right for my face. I love how they’ve turned out, and am looking forward to seeing what they look like once they’ve healed.
Fantastic experience: Absolutely amazing experience. So happy with my new brows
Fantastic experience: Friendly staff, and I love the results! If you want your eyebrows tattooed this is the place!
Fantastic experience: I got combination eyebrow tattooing for the first time by Jordan at the Cleveland clinic and the whole experience was great, very welcoming and very professional, the salon ambience was just lovely. Jordan is very thorougher, friendly and an absolute pro at what she does...couldn't be happier. My eyebrows are perfect..life changing to say the least, now I don't have to worry about them smudging and saving costs in eyebrow pencils is a bonus. Highly recommend Mediluxe to anyone who is thinking about getting their eyebrows done. A definite 5 star rating from me. 100% satisfied
Fantastic experience: I had the pleasure of getting my brows feather touched today with the amazing Angie ! Thank you for making me feel at ease having patience and working with me before putting ink to brow! You were so lovely all of you, I will be back and telling my friends! See you in 6 weeks :)
Fantastic experience: Thank you so much Mediluxe for my eyebrows. I had Charlotte who worked on my eyebrows with the feather and cosmetic combo and it was amazing. Obviously, I was a bit sceptical because I have drawn my eyebrows for so long and use to the shape that I drew myself but I knew it was never balancing my features and I am so happy with my brows now, trusting the whole process and definitely so happy with charlottes work. I couldn’t fault the service I received from when I walked in to when I left, it was definitely worth it.
Hi Crystella, thank you so much for your beautiful review and amazing feedback. I know this will make Charlottes day!
We completely understand the struggles to get brows looking perfect each day and we thank you for trusting us!
We are so excited to see you and your beautiful new brows again soon xx
Negative experience: Really disappointed with the results of my eyebrow micro blading I treated myself to prior to my 40th birthday party. The ONE THING I asked the technician to focus on was reducing the appearance of my high arch. She actually did the OPPOSITE and made the arch HIGHER than my natural shape. 2 months post treatment and its very visibly evident where the tattoo is sitting above my natural hair. I did express my concerns immediately following the treatment and was told that in order to reduce my arch, I would need “botox because my eyebrow muscles were too strong….” All fair and well but did they have to make my arch higher?? Bitterly disappointed, worst outcome of any beauty treatment I’ve ever invested in. Didn’t book touch up appointment as I did not want them working on my eyebrows anymore.
Dear Alice, Thank you for your review response. We are heartfeltly sorry for your experience with Mediluxe, we are usually known for exceptional attention to detail, and we regret that we have missed this opportunity for you.
We would really love for you to give us an opportunity to rectify this situation and hopefully come up with a solution that works best for you. We will have our Management team reach out to you through email and phone very soon.
Sincere Regards,
Management
Fantastic experience: I’m Really happy with the line up on my lips and the colour looks amazing highly recommended I definitely will be going back
Fantastic experience: I had an amazing experience at Mediluxe with Charlotte. I’m loving my tattooed lips, and I’ll be back for eyebrows!
Fantastic experience: I was super nervous to get my eyebrows done, but the ladies at Mediluxe are super professional & put me at ease..I love my new eyebrows. They really frame my face. I even got told I look younger!! Very happy customer.
Fantastic experience: trained team, modern, pleasant environment, stunning tatto arts and pro tatto artists. thank you everything.
Thank you for such beautiful feedback and for trusting us with your beauty treatments. We look forward to seeing you again soon <3
Fantastic experience: I attended Mediluxe because I got a really good price through a Facebook marketing campaign. I'm glad I picked this place. I was very nervous, but my fear was outweighed by my annoyance at doing my brows daily. I booked with Slava who is amazing at what she does, her technique is very precise and she takes time to fill in the brows without hurry. If you want natural and well shaped brows book with Slava. I also had a chance to go for the correction appointment and she was able to make my brows even better. Go for it, you won't regret it. Only negative is the location, doesn't matter what day of the week you end up coming, there's no parking. Give yourself a 30 min heads up to drive around looking for parking.
Fantastic experience: I went in today to get feather touch eyebrows and could not be happier with the results. Very professional and clean environment, staff made sure that I was happy with everything before proceeding with the treatment and checked that I was OK throughout.
Hi Lisa, thank you for visiting us and trusting us with your brows! We are so happy that you throughly enjoyed your Mediluxe experience and we look forward to looking after you again soon <3
Fantastic experience: Fantastic Experience!!!!! From booking my consultation to my appointment, the service was professional and seemless I was made feel welcome and had a through consultation that made me feel excited about my treatment ❤️ Charlotte is a SuperStar and she guided me to the perfect shape and shade I LOVE MY LIPS Before leaving I had booked my brows in for next week!!!!!!!!
Hi Mandy, wow what a beautiful to read! Thank you so much for trusting us with your treatment and we cannot wait to also work our magic on your brows! We are SO happy you enjoyed your entire experience with us and cannot wait to see you again soon.
I will definitely pass this feedback onto the team and to Charlotte! :) xx
Fantastic experience: I booked in with Mediluxe for eyebrow microblading following a recommendation from my lash tech. Seamlessly booked via instagram. I thought I should drop a few lines to review a couple of standout highlights of my personal experience. *There is a lot at stake when you permanently tattoo anything of any kind on your face being the first point of focal contact. Liesl gave a new meaning to the word “grand master”. Liesl had world class skillage and I could really feel the artisanal professionalism in her hands. Something not just achieved overnight. Finely honed craftsmanship like an artist painting on canvas. Absolute immaculate skills ( I had been told this by my lash tech). You can imagine the investment into training. Colour match, hair strokes…phenomenal. *The procedure. 10/10 for the mapping and basically a visual outline of your eyebrows. If you are worried about the pain factor - Liesl was very gentle. *Communication. Once again paying homage to Liesl. Eloquent, clear and well versed; at all times throughout your appointment you are fully informed of each step. Right from the moment you are warmly welcomed at the reception; you feel right at home. Truly lovely personable service. A few points too on the Mediluxe clinic. It was immaculately clean and the cooling was comfortable. Love the cushion under the knees. Tasteful decor and modern fittings - right on trend. I’m a big believer in details and the Mediluxe team delivered in spades. I believe Mediluxe is the brain child of some behind the scenes production. Well executed concept, incredible marketing on social media and hard working “hands on” approach in business - there’s no stone left unturned. There was free parking nearby in the shopping village on James St. Paid parking was also available in a side alley. This was the only thing I hadn’t realised and would recommend to plan to arrive ahead of time to avoid anxiety attack Thank you again Mediluxe. You are a rare and epic find -worth every penny.
Wow....Shalom this is THE most incredible and uplifting review we have ever had the pleasure of reading! Thank you so so much for not only trusting us with your brows, but for giving us such a beautiful and sincere review!
Your feedback is SO important to us and all of the points you have so beautifully spoken about touch so perfectly on of many our business missions and values which is just means the world to us!
I hope you know how important you are to us as both a client but also as part of our Mediluxe family. We genuinely LOVE what we do each day and love sharing our 'artistry' with our clients. Every detail has been thought about and it is hearwarming to hear that these details dont go missed when our clients come through our doors and experience Mediluxe for themselves.
Thank you thank you thank you! We look forward to seeing your beautiful face again soon <3
- Liesl & Team x
Fantastic experience: Fluffy brow must have. Love all the girls. Liesl is a Master and my personal fave. Love seeing the girls and her cute puppies in their luxe clinic
Thankyou for such beautiful feedback! We absolutely love seeing you in clinic and looking after your brows <3
Fantastic experience: Had feather touch brows done, they listened to what I wanted, were professional & lovely, and did an amazing job- I’m so so happy!
Fantastic experience: I attended Mediluxe on 8/10/2022 and I had such a wonderful experience. I booked in to have my eyebrows permanently tattooed, however was very nervous and had no idea which technique I wanted. I was lucky to have charlotte as my artist, she was so lovely and explained everything to me so clearly. She answered all of my questions in detail and gave me her professional opinion on technique and colour choice. She was amazing at putting my nerves at ease. I ended up with combo brows and I am so happy with them already! They already look so beautiful and natural! Thank you. Tamara Blacket
Fantastic experience: I’ve been seeing Kellee for my brows and lashes and it’s the best experience every time. I always get so many compliments on them and it’s because she takes so much care to make sure they’re perfect. She’s so gentle and always checking in with me to make sure I’m comfortable. Would highly recommend seeing Kellee!
Hi Nici,
Thank You so much for such a beautiful review! We absolutely love having you in the clinic and thank you for such amazing feedback for our Artist Kellee, this has made her day! xx
Fantastic experience: Best in the business! Corrected my brows and colour from another well known artist. A few years on, the tattoo has held colour and not faded to another shade. Would HIGHLY recommend Mediluxe over any brow artist in Brisbane.
WOW thank you so much for such an amazing review! We are so glad you trusted us with your brow correction and your brows continue to look amazing. We look forward to seeing you at your next appointment xx
Fantastic experience: Im so happy i decided to go to Mediluxe! My eyebrows have never looked so good! I keep looking at them, They shape my face so beautifully. Slava is fantastic, she took the time to get the shape and colour just perfect. The whole experience was comfortable and pain free even without numbing. I highly recommend
Fantastic experience: Super friendly, very skilled. They made my old eyeliner and brows look so much better. Can't wait to do my lips as well.
We LOVE hearing this kind of feedback! So glad you loved your experience and loving your new and improved liner and brows. Cannot wait to see you again soon and work our magic on your lips :)
Fantastic experience: I love my brow results, Rachel absolutely slayed them!. Really friendly service, I will definitely be coming back
Fantastic experience: Great experience having my eyebrows done for the first time. I was nervous (it is my FACE after all!), but I was well looked after and reassured and the result is even better than I had imagined.
Hi Rosalind, thank you so much for such a beautiful review. We absolutely love that you had such a positive experience with us, and trust us, we agree that brows are VERY important. Glad you are already loving your results and we look forward to seeing you again soon.
Negative experience: I have been a client of Mediluxe for over a year attending the Wynnum clinic. I was very happy with the service, especially with Jordan’s as she was not only very professional but friendly. Once they closed I was forced to change clinics to Newstead were there is no parking and is difficult to find park on the road. I had booked and paid a deposit, to proceed with my scheduled lash lift and brow sculpt. I had to cancel my appointment of 1pm as I had to stay back at work. So I called as soon as I found out which was 7:30am, nobody answered. I called back at 11am were Tina answered the phone and pretty much said I was lying in trying to call at 7:30am to reschedule as she insisted that there is always an answering machine. There wasn’t, otherwise I would have left a message. Then she proceed to let me know that my deposit would be lost as cancellation fee, when I was rescheduling, not canceling. And I got told I had to repay a deposit again to reschedule. So I would have ended up paying $70 extra for having to work. Tina was rude by having a very condescending tone of voice to explain their policies. Customer Service was thrown out the window. I was happy to reschedule and keep my appointment but I should not be punished for having to work and not being able to attend the appointment. They just lost a loyal client, and have been added to the list of businesses who rip people off. Bye Mediluxe.
Hi lovely, I am so sorry to hear this has been your experience and there has been a misunderestanding in regards to our cancellation policy. We do try to communicate our policy in regards to cancelling or changing an appointment with all of our clients, and this information is also listed on our website terms and conditions. Due to last minute changes or cancellations being such short notice we are unable to fill the spot with another client on our waiting list or online bookings which means our staff are left with an empty appointment and we still have overheads and wages etc which is what the booking deposit is put towards for any changes or cancellations within 24 hours.
Our clinic opening hours are from 8am so no one was able to answer your call at 7.30am, however this does still fall into the under 24hour timeframe as per our business policies.
Sadly the shutting down of our Wynnum Road clinic was out of our control and thankfully we were able to continue operating from our Newstead clinic. There is parking available on the street and surrounding areas and also James Street Marketplace which has 2 hour parking also available which often our clients take advantage of. We are sad to hear that you feel you no longer want to visit us and we hope that we do see you again in the future to look after your brows and lashes.
Fantastic experience: So happy with my featherbrow tatoos! Mediluxe has the most beautiful studio but, more importantly, the very best service and results. Liesel took the time to consult with me to ensure the outcome of my procedure would meet my expectations- which were actually exceeded! Highly recommend.
Hi Emma, thank you for such a beautiful review this truely makes our day! We cannot wait to see you again soon x
Fantastic experience: Booking in with Mediluxe for cosmetic tattooing was an impulsive decision, and one that I’ll be forever grateful that I made! The young women who collaboratively worked on my brows made me feel so comfortable and welcome and gave me brows that dreams are made of! I’m obsessed with the results & can’t wait to see them again in a few weeks for more of what they have to offer!!
Hi Hayley, thank you so much for your lovely review! We are so happy you had such a positive experience with us and we cannot wait to see you again soon. :)
Fantastic experience: Tina is an incredible brow and lash artist! Thank you for a wonderful experience.
Hi Liz, thank you for taking the time to leave us a review we truely appreciate it. :) And we agree, Tina is a gem xx
Fantastic experience: Amazing work by Tina at MediLuxe at Newstead She talked me through my brow sculpt and tint every step of the way, listened to my concerns and questions and made me feel totally relaxed! I’m in love with my new brows. 100% recommend!
Thank you for such a beautiful review Suzi we are so glad you enjoyed your experience! We cant wait to do your brows again soon x
Fantastic experience: I undertook a feather brow tattooing coarse with Mediluxe. It was very comprehensive and professional. I thoroughly enjoyed the experience and I am excited for adding this service to my business moving forward. Many Thanks to Liesl and the team for all of their time, support and encouragement. Tiana E
Hi Tiana, thank you for choosing us as your trainers! We cannot wait to see you excel in your new career and look forward to following your successes closely :)
Fantastic experience: The tattoo and the subsequent appointments for touch ups with tinting were all professionally and very carefully done. I always felt that the technicians were putting a lot of time and care into making sure my brows were how I wanted them to look. Everyone has made me feel comfortable and welcome every time and I can not be happier! I got my brows done a few days before my wedding and wanted to make them perfect, and the absolute care and attention to detail as well as the wonderful hype I got from staff about my upcoming wedding was so lovely. Thank you for making me feel more confident! It’s amazing what a beautiful brow can do to make you feel so much better. I walk around without makeup without a care in the world now. Cannot recommend enough!
We completely agree, brows truely are SO important and we are so honored that you trusted us not only with your beauty treatments, but also for your BIG day!! :)
Fantastic experience: Always a delight having my brows laminated and tinted by Maria at Mediluxe. She is so gentle and sweet and perfects my brows every time. The salon vibes are fresh and relaxing. Love xx
Hi Sharni, thank you for your beautiful review, we always love having you come and visit us :)
Fantastic experience: I saw Liesl at Mediluxe today for my first appointment. I had a brow shape, dye and lamination and I have never loved my brows so much before this These are the brows I always dreamt of!
This makes us SO happy!!! Glad you loved your experience with us and can now get your dream brows! :)
Fantastic experience: Had my brows tattooed by Sasha and they look amazing, I’m so happy with the results and the girls there in newstead were so nice and welcoming. Highly recommend them
Thank you for the lovely words! We look forward to looking after you again soon x
Fantastic experience: LOVED my experience at MEDILUXE Newstead. Simply the best clinic I have been too. Just the right mix of friendly & professional. Absolutely great customer service, clean & amazingly friendly staff. A Big thank you for making me feel very welcomed on my first visit. I will definitely be coming back for on going treatments. You Ladies ROCK
Hi Linda, welcome to MEDILUXE Newstead and we cannot wait to see you again soon xxx
Fantastic experience: I came to mediluxe with an existing powder brow tattoo that I had gotten elsewhere 3 years ago and I was looking for a touch up and a slight change of shape. Leisl was so professional and her and her team made me feel immediately comfortable with the whole process. I felt involved in the procedure and she really listened to me during my consult. She was honest about setting realistic outcomes and my brows have never been better. I am SO HAPPY! And have already recommended all my friends to go see the team at mediluxe. Thank you, thank you, thank you!!
Hi Jess, thank you for such a beautiful review and we absolutely love looking after you and your friends :)
Fantastic experience: Amazing eyebrow and lip tattoo. Get so many compliments from people on the shape and colour ❤️
Amazing we LOVE hearing how much our clients love their treatments :) xx
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