Mersey Dental Pty Ltd
Information about Mersey Dental Pty Ltd
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 8:30-13h, 14h-17h
- wednesday: 8:30-13h, 14h-17h
- thursday: 8:30-13h, 14h-17h
- friday: 8:30-13h, 14h-17h
- saturday: 8h-13h
Formally Dr Stephen Pohan and Associates. Our general dental practice provides a wide array of services, including preventative care, sleep medicine, cutting-edge orthodontics, and modern cosmetic dentistry, all administered by our skilled team of dentists. With a commitment to ensuring each visit is not only comfortable and welcoming but also informative, we strive to meet the unique needs of every patient. Our experienced team, consisting of Dr. Arshia Singh, Dr. Tess O'Halloran, and Dr. John Swain, is dedicated to delivering exceptional dental care tailored to each individual's requirements.
Our comment from Top Dentistas about Mersey Dental Pty Ltd:
Mersey Dental Pty Ltd is dedicated to providing exceptional dental care in a welcoming and professional environment. With a team of highly skilled and caring professionals, they prioritize patient comfort and satisfaction during every visit. Many clients appreciate the attention to detail, stating that the staff thoroughly explain procedures and ensure a pain-free experience.
Notable features of Mersey Dental include:
- Exceptional Care: Clients have highlighted the gentle and considerate approach of the dental team, which makes even the most anxious patients feel at ease.
- Professional Staff: The dental hygienists and dentists are commended for their professionalism and understanding, providing excellent dental services while addressing patient concerns.
- Welcoming Atmosphere: The clinic environment is described as clean, modern, and friendly, contributing to a positive overall experience for patients.
- Prompt Emergency Services: Patients have noted the efficiency in scheduling emergency appointments, emphasizing the team's commitment to urgent dental care.
- Comprehensive Follow-up: The practice’s attention to patient follow-up and care after procedures is highly valued by clients.
Overall, Mersey Dental Pty Ltd embodies a commitment to outstanding dental care and patient service, making it a highly recommended choice for dental needs.
Mersey Dental Pty Ltd: Reviews
Fantastic experience: Great professional staff.care about the patient and explain the procedure.l and my family have had 18 happy years
Fantastic experience: I had a crown. A lengthy procedure but Dentist and assistant very careing and professional. Couldn't have been in better hands. Thank you .
Thank you so much for taking the time to share your experience. We’re glad to hear that our dentist and assistant made you feel well cared for throughout your crown procedure. Your comfort and trust mean a lot to us, and we truly appreciate your kind words.
Fantastic experience: Had the most beautiful dental hygienist...very caring and very professional.....highly recommended ...five star treatment. Reception staff were also very friendly and welcoming .
Thank you for such a wonderful review! We’re delighted to hear that you had a five-star experience with our dental hygienist and felt well cared for throughout your visit. We’ll also be sure to pass along your kind words to our reception team. Your recommendation truly means a lot to us! ⭐
Fantastic experience: I so love this Dentist, im never in pain and attention to detail is 10/10. Their waiting room has the comfort of home & helps you to relax prior to your visit & their staff are so supportive. Thank you for caring after my teeth
Thank you so much for your wonderful review! We’re thrilled to hear that you feel comfortable and well-cared-for during your visits. Creating a relaxing environment and providing attentive, pain-free care are top priorities for our entire team. We truly appreciate your kind words and your trust in us. We look forward to seeing you at your next appointment!
Fantastic experience: Broken tooth over the weekend. I was able to get in to see a dentist at 2pm on the Monday. Discussion about options to fix.
Thank you for taking the time to share your experience Lexie! We're glad we could see you quickly and discuss the best options for you.
Fantastic experience: Superb Dental Hygienist (Lynsey)
Thank you so much for your kind words Catherine. We’re delighted to hear you had a great experience with Lindsey — she’ll be so pleased to know!
Fantastic experience: Having undergone full dental restoration that’s taken many years. Dr Modi has been there through this process. Dr Modi has always been professional, available and pleasant. Started the journey at another practice in Devonport and followed Dr Modi to Mersey Dental. The staff from the admin to the dental nurses are fabulous. If there was more than 5 stars then that’s what I would choose.
Thank you so much for your wonderful review Louise.. We’re truly grateful for your trust and loyalty over the years. Dr. Modi and the entire Mersey Dental team are delighted to know that your experience has been so positive. Your kind words mean a lot to us all!
Fantastic experience: Tess was great
Thank you for your lovely feedback! We’re so glad to hear you had a great experience with Tess — she’ll be delighted to know your visit went well.
Fantastic experience: My last 3 appointments at Mersey Dental, were undertaken in relative quick succession to replace a bridge. Tess kept me well informed about the process, checked in regularly regarding my well being throughout the appointment and obviously has a very proficient dental technician in Melbourne who has created a top of the range bridge that aesthetically and practically speaking, couldn't be better. All the dental assistants over each appointment were attentive and I felt very well looked after. Front of desk always welcoming and friendly. Thanks so much for your care and expertise. Philippa
Thank you so much for taking the time to share your experience in such detail. We’re thrilled to hear that you’re pleased with your new bridge and the care you received from Tess and the team. Your kind words about our dental assistants, front desk staff, and technician are truly appreciated — we’ll be sure to share your feedback with everyone involved. It’s wonderful to know you felt so well looked after!
Fantastic experience: The most caring and professional dental team I have ever visited.
Thank you for your kind words Gillian!
Fantastic experience: Top job, have a fear of dentist through past experiences, they were kind ,friendly and kept you informed of what was happening. Staff and dentist were kind, careing.
Fantastic experience: I found the Mersey Dental absolutely fantastic. I went in to book an appointment as my tooth had been hurting for up to 10 weeks. I explained that I was in great pain and they gave me dentist appointment within 2 to 3 hours. After they checked the gum and the tooth, they explained not much could be done at the present time due to the swelling and pain. They gave me a script to go get some antibiotics. Once the swelling went down, the pain stopped, they remove the tooth within a day and a 1/2. They explained everything so well, they sat and talked to me after the extraction to see how I was travelling. They explained what I needed to do, now the tooth had been removed, and they made a follow-up phone call, just to see how I was travelling. It can't get much better than that. Well done Mersey Dental.
Fantastic experience: Absolutely so friendly & caring . The staff just outstanding . No complaints from me
Fantastic experience: Very professional
Fantastic experience: I wouldn't call any dental experience as pleasant but they really try and make everything as easy and painless as they can. Very supportive.
Thanks so much Julie! We know the dentist isn’t always fun, so we really appreciate your kind words. Glad we could make it a bit easier for you!
Fantastic experience: Always fantastic!
Thank you Leigh!
Fantastic experience: Couldn’t be happier with everyone involved
Thank you for your kind words Raemar. We really do have a great team and great patients!
Fantastic experience: Mersey Dental are very professional, gentle and considerate.
Thanks so much! We really appreciate your kind words, glad to hear you felt well looked after!
Fantastic experience: Amazing customer care and service
Thank you Fran! We're so glad you had a great experience, that means a lot to us!
Fantastic experience: Very friendly atmosphere!!
Thanks so much Lyn! We’re happy you felt welcomed, that’s exactly what we aim for!
Fantastic experience: Very understanding and professional
Thank you Mary-Anne! We really appreciate your kind words, it means a lot to us!
Fantastic experience: Wonderful service, friendly staff, modern and welcoming surgery.
Thank you so much Darren! We're really glad you felt welcomed and enjoyed the service - we’ll be sure to pass your kind words on to the team!
Fantastic experience: A new dentist for me. He was very kind and gentle. I will return. I would also like to mention Brodey?? .she was excellent at putting me at ease and I felt very comfortable with her...thankyou both
Thank you for your lovely review! We’re so glad to hear your first visit went well. We'll make sure to pass your kind words on to the dentist and to Brydie - she’ll be so happy to hear that she helped you feel at ease. We look forward to seeing you again!
Fantastic experience: I had very bad experiences from some other dentists so I dreaded visits. Always looked after well at Mersey Dental, no pain, no discomfort, Lindsey is always very patient and regularly pauses to allow me to swallow.
Thank you so much for sharing this Peter. We’re really glad to hear that your visits with us have been comfortable, especially after past experiences. Lindsey will be so pleased to know her patience and care made a difference. We truly appreciate your trust in us!
Fantastic experience: Yes absolutely
Thank you Betty!
Fantastic experience: Such a great dental practice, always going over and above for the whole family. The practice is clean and beautiful and the staff are so lovely every time.
Thank you so much for your kind words! We're thrilled to hear that you and your family have had such positive experiences with us. It's always our goal to provide excellent care in a welcoming environment, so your feedback truly means a lot to the whole team. We look forward to seeing you again soon!
Fantastic experience: Excellent service provided by very professional staff. Dr Tess explained in detail her dental procedure during the process . I am very pleased with the outcome.
Thank you Barry for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our team. We truly appreciate your trust and are so pleased you're happy with the outcome. We look forward to seeing you again!
Fantastic experience: I’d like to leave two reviews. On my mums behalf and mine. Unfortunately, there aren’t enough stars to give to this place, I would rate it 100+. My mum was suffering from severe tooth pain towards the beginning of the Easter long weekend. I called all the dentists in the North West, but no one could take her in for an emergency. Only you guys booked her in first thing in the morning with Dr. John, and he did an excellent job extracting her tooth. She was very satisfied; he was very gentle. Also called and booked her for a follow-up check-up in two weeks free of charge. Now, for my review. A few weeks ago, my old filling from different doctor broke out, and half of my tooth came out. It was shocking, but luckily, there was no pain. I booked an appointment with Dr. John, and he performed an exceptional job again. He filled my broken tooth, and it not only feels amazing but looks great too. Today, I had a general check-up and hygiene cleaning of my top teeth, and Dr. John did a great job. He efficiently and neatly cleaned them. I’m very satisfied with my results and overall experience. I’ve booked my further appointments and can’t wait to get my teeth healthy and clean again. Thank you very much for doing a great service.
Wow – thank you so much Svetlana for this incredibly kind and detailed review! We're truly honored by your words and grateful for the opportunity to care for both you and your mum. Dr. John and the entire team are committed to providing great care! We look forward to continuing your dental care journey and keeping those smiles healthy and happy!
Positive experience: Very truthful advice. Sometimes the advice is a bit uncomfortable due to personal care practises.
Thank you for your honest feedback Cheryl – we truly appreciate it. Our goal is always to provide clear, truthful advice to help our patients achieve the best possible oral health outcomes in a place of care and support. We're here to work with you every step of the way. Thank you again for your trust!
Fantastic experience: Excellent care and great service
Thank you so much for your kind words Chris! We're thrilled to hear that you had a great experience with our care and service.
Fantastic experience: Forever grateful to Dr Ash for fitting me in for urgent treatment on several occasions.
Thank you for your heartfelt review Jillian! We're so glad Dr. Singh was able to help when you needed urgent care. Your gratitude means the world to us, and we're always here when you need us.
Fantastic experience: All staff were very professional and friendly. Highly recommend.
Thank you Kristine for your wonderful feedback! We're so pleased to hear that you found our team professional and friendly. Your recommendation means a lot to us, and we truly appreciate your support!
Fantastic experience: After having some intense pain I contacted the service, they were able to get me in quickly to treat my emergent issue. Everyone was extremely kind and professional, listened to my concerns and explained everything perfectly. They booked me for a review to follow up in the coming weeks and called me the day after my appointment to ensure everything was going smoothly and my pain was controlled. I highly recommended Mersey Dental to everyone! A special shout out and massive thank you to John Swain, your kindness and professionalism is outstanding.
Thank you so much for your kind words! We're glad we could help you quickly and that you felt well cared for throughout your visit. We'll be sure to pass your thanks along to John—he’ll really appreciate it. Looking forward to seeing you soon.
Fantastic experience: Absolutely amazing practice with the most lovely staff who are willing to go above & beyond. Thank you!
Thank you so much for your kind words Felicity! We're thrilled to hear you had a great experience, and we truly appreciate your support!
Fantastic experience: Fast efficient service. All staff were friendly and very helpful. Dr. Singh is an excellent dentist who explains everything and provides options for required treatments.
Thank you Ian - We are so glad you had a really great, informative experience!
Fantastic experience: Friendly and professional. Venue is clean and tidy.
Thank you for your kind words Oliver!
Fantastic experience: Always friendly and great caring service. Been coming here since 2011
Thank you Michael! Let's keep seeing you for another 14 years yeah!? :)
Fantastic experience: Kind, courteous, and painless service by the team every time I go there.
Beautiful words - Thank you Ramit!
Fantastic experience: Fabulous service, booked an emergency consultation, which was available on the same day. Tooth extracted, very comfortable session.
Thank you so much for your kind words! We're so glad we could accommodate you and that your experience as comfortable as possible. Your satisfaction is our priority, and we appreciate you taking the time to share your feedback.
Fantastic experience: John was very friendly and informative. Also very gentle. Most appreciated by a nervous patient! I would highly recommend him.
Thank you Gale!
Fantastic experience: The practice was recommended to us by a friend . My partner and I, both had a consultation yesterday with dentist "John" who was very kind and gentle and took into consideration that we were very nervous . John did a filling and clean for me and was very pleased with the service . All the staff are very pleasant.
Thank you Lindy for your kind words. We are so lucky to have such wonderful patients just like yourself!
Fantastic experience: Excellent service
Thank you Kaz!
Fantastic experience: Always great service here. Getting a filling etc will never be the most fun activity, but the friendly staff always ensure the work is completed to an excellent standard with the most minimal discomfort.
Than you for you kind words Anthony!
Fantastic experience: Had an emergency extraction. They fitted me in ok with no problems. The procedure went without a hitch. The follow up instructions were very easy to follow. Great service.
Thank you Michael - What a great result!
Fantastic experience: Thank you for a nice experience, one filling, not problems.
Marianne, thank you! So glad you had a wonderful experience.
Fantastic experience: All staff are lovely and Dr John is lovely and very caring looking after his patients. Awesome.
Thank you for your beautiful, kind words Gale!
Fantastic experience: Really kind and knowledgeable dental hygienist. Painless.
Thank you for your kind words Mel! We sure do love our hygienists!
Fantastic experience: I can't speak highly enough of the friendly staff at M.D.C. Dr John Swain is very caring and understanding when I have an anxious moment. I appreciate his kindness very much. His hugs at the end of the treatment are well worth the anxiety some of us go through. I recommend the clinic to all those who want a happy smile
Thank you for your review Janice! It’s so nice to hear about your great experience. We sure do appreciate Dr John and his kind heart!
Fantastic experience: Great practice! Friendly staff and exceptional dentists! Can highly recommend Dr Tess who is kind, caring and very thorough! Her knowledge on everything health is sublime! If you want to optimise not only your oral health but your overall health too, she is the one to see!!
Ryan, thank you very much for your kind review!
Fantastic experience: Had my dental advancement brace from here for snoring Impressed by the professionalism My dog chewed on it and i got the replacement within a week Impressive
Kanwal, thank you for your review!
Fantastic experience: I had my first braces fixed here and haven't looked back. The whole team is great! I'd recommend anyone and everyone to go here
Thank you Harshill for your wonderful review!
Fantastic experience: Such a lovely staff from reception through to chairside assistants, hygienists and dental surgeons. Welcoming, putting me at ease and procedures all top class. Thank you all so much, Ann Conceicao
Thank you Ann! Such lovely words that will be passed on to all staff. We are lucky to have such lovely patients.
Merry Christmas!
Fantastic experience: A caring and professional team! Highly recommend this practice.
Thank you for the lovely recommendation Sally! Merry Christmas!
Fantastic experience: Friendly caring staff Was kept up to date with treatment being received
Thank you Janele! So glad you felt informed and cared for. Enjoy your Christmas!
Fantastic experience: Thank you for the professional & caring dental work Arshia & her team do. I have had two rather complex procedures recently and I’m grateful for their expertise and state of the art equipment in use.
Thanks so much for trusting us Ann! Makes it easy since you're such a pleasure to work with =)
Fantastic experience: We drove up today from Launceston to have the laser tongue tie procedure for our 4 month old. It’s something that I have been quite nervous and anxious about in the lead up, but as soon as we arrived and met Dr Pohan and his team we were put at ease. He took his time carefully explaining things, making sure we understood, let us know about any potential risks and talked us through the procedure and the expectations. He was incredibly friendly, welcoming and kind. We waited in a different room while the procedure was happening but it only took about 5 minutes for all 4 of our babies ties to be removed. We couldn’t be any more appreciate of Dr. Pohan & his team for all their efforts today. Would highly recommend
Negative experience: My son went to this dentist to look at a tooth that was cracked on the top. He need the tooth rebuilt. He was charged $520 ! He was give a anesthetic and a full mouth exray which was not needed. Was also charge a consultation which was unnecessary as you could see the tooth was cracked on top He need the tooth rebuilt but was told he needed it to be removed. The dentist also left a piece of the tooth in my sons mouth. How can a qualified dentist miss a piece of tooth that was sticking into the side of his mouth ? Rang the receptionist and she could not get the prices for this work correct and could not explain why he was charged a extra $20 ! I ask for a part refund as the dentist left a piece of tooth in my sons gum which he had to extract himself. She said that she would not return part of the money for this poorly done extraction. Another case of dentist ripping people off and unnecessary costs. This is disgraceful. Will be contacting the appropriate agency's to report this dentist.
Please see the links for detailed information.
https://share.synthesia.io/9a7401da-be54-423c-aaca-f3575b31830d https://acrobat.adobe.com/id/urn:aaid:sc:AP:0483b26d-d432-4d7a-abe6-118edbe2feaa
Fantastic experience: Dr Stephen Pohan & his team have been wonderful. I had always dreaded the dentist in the past , but since l began seeing SP & his team they made me feel comfortable, were patient with me. Always professional & caring. I would certainly recommend you give them a try.
Positive experience: A fabulous dentist. willing to arrange timeline to make most of private health. Did have huge waiting list
Fantastic experience: I'm pretty hard to deal with and they deal with me well so 5 stars. + best technology, they strive to get you in and out asap.
Negative experience: They cancel appointments then it takes over 6 months for the new appointment then that is cancelled due to border restrictions and then the nearest appointment is 8 months away will not go back.
Fantastic experience: I was terrified , went in and the friendliest team ever , made me relax and had 2 teeth out , never felt a thing highly highly reccommend
Fantastic experience: I am a terrible person to do any medical produces on at the best of times. Dental work never. This practice provides the finest professionals best medical and personal practice. The staff all staff act as if they love their work . and it shows. 5 stars is fair and you will be treated rich or poor as a guest. Update. Seven procedures later and my mouth is painful . and getting better every day. After every visit. You can be called and checked up on. Really nice feeling. Not finished yet. Will keep you informed. Five stars
Fantastic experience: SP Dental are great. Stephen and his team take the time to explain things well. highly recommended
Fantastic experience: Super friendly, reassuring and professional. Provided lots of options for treatment and appointment times.
Negative experience: Phoned for Emergency treatment with Agonisingheadache and neck pain due to tooth infection, told they could not help and no appointments for another 2 weeks! Do not use this Dentist!! Very rude and off hand Receptionist!!
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