Lok Dentists - Sydney CBD
Information about Lok Dentists - Sydney CBD
2000, Sydney
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Our comment from Top Dentistas about Lok Dentists - Sydney CBD:
Lok Dentists, located in Sydney CBD, is renowned for its exceptional dental care and a welcoming atmosphere. The practice has garnered positive reviews from numerous satisfied patients, highlighting the following strengths:
- Highly Skilled Team: Dr. Kenny Lok and his team are often praised for their professionalism, gentle approach, and expertise in handling various dental procedures, including pediatric care.
- Exceptional Patient Care: Patients appreciate the thorough explanations provided during treatments, which help alleviate any anxiety. The staff is known for their kindness and attentiveness, creating a comforting experience for all visitors.
- Quality Services: The clinic offers a range of dental services at reasonable prices, with an emphasis on preventive care and regular check-ups to maintain optimal oral health.
- Welcoming Environment: The ambiance of the clinic is described as friendly and professional, which, alongside minimal wait times, contributes to a positive overall experience.
Overall, Lok Dentists is highly recommended for anyone looking for dedicated, compassionate dental professionals who provide top-notch care in Sydney.
Lok Dentists - Sydney CBD: Reviews
Fantastic experience: We saw Dr Kenny Lok today to have my daughter’s baby tooth removed, and the experience was truly fantastic. Dr Lok was incredibly patient, gentle, and reassuring throughout the entire process, which made my daughter feel completely at ease. She didn’t cry at all, and the extraction was done smoothly in around five minutes. As a parent, it was such a relief to see how calm and comfortable she was. Very professional and genuinely wonderful with kids. Highly recommend to any parents looking for a caring and skilled dentist.
Fantastic experience: Professional Great service & advices provide Friendly staff
Fantastic experience: Doctor Lok made a deep clean of my all teeth with a reasonable price. helpful and kind.
Fantastic experience: Doctor Calvin and Doctor Adrian are very nice and patient. God bless them!
Fantastic experience: I recently had my first dental checkup in Australia with Dr. Lok, and I couldn’t be happier with my choice. He was incredibly patient and thorough, asking me numerous questions to fully understand my concerns. He took the time to explain each step of the procedure, making sure I felt comfortable and informed throughout. The overall experience was fantastic—not only was Dr. Lok professional and understanding, but the entire staff was also welcoming and friendly. A definite 10/10 from me!
Fantastic experience: Dr. Lok and his team are the best dental team I’ve ever been to! They were super understanding when I was late to my appointment and still took the time to help me through the process without any rush. Dr. Lok is really friendly and easygoing—he listened to all my concerns and walked me through everything step-by-step. Needless to say, their service is top-notch. 10/10 would recommend!
Fantastic experience: Thank you Lok Dentists Team for excellent services in looking after my oral health. Team is professional, details and friendly.
Fantastic experience: Dr Lok has consistently demonstrated exceptional expertise and a genuine commitment to improving my dental health. His professionalism and knowledge are evident from the moment you step into the clinic. He explains procedure clearly and ensures I am comfortable throughout. Under Dr. Lok's care my dental health has seen significant improvements. I previously struggled with frequent cavities, but his proactive approach and personalized advice on oral hygiene have made a noticeable difference. Regular check-ups have shown fewer issues, and my overall oral health feels stronger and more stable. Dr. Lok emphasizes preventive care, stressing the importance of regular cleanings and educating me on effective brushing and flossing techniques. His thorough examinations and attention to detail inspire confidence in his treatments. The atmosphere at Dr. Lok's pratice is welcoming and professional, with minimal wait times and friendly staff. I highly recommend Dr. Lok to anyone seeking a skilled dentist who genuinely cares about their patients well-being and delivers exceptional care with expertise and compassion.
Fantastic experience: Dr Lok and his team always paid attention to details and explained all treatments. Team is friendly, professional and follow up to check progress after my wisdom tooth extraction. Genuinely care about patient ongoing dental health, teaching how to properly clean teeth at home with detailed instructions.
Fantastic experience: Thank you Dr Lok for extracting my wisdom tooth and continue to care for all my dental needs. The team at Lok Dentists is professional, friendly and making me feel comfortable throughout my visit. Highly recommended.
Fantastic experience: Dr. Lok at this facility provided an exceptional experience. My appointment started right on time, and the reception staff were friendly and efficient. Dr. Lok greeted me warmly and took the time to listen to my concerns before conducting a thorough examination. His approach was gentle yet precise, and he explained each step of the procedure clearly, which removed any anxiety I had. The clinic itself was clean and modern, enhancing the overall comfort of the visit. Throughout the treatment, Dr. Lok demonstrated expertise and professionalism, making me feel confident in their care. Afterward, I felt genuinely satisfied with the results and the level of attention I received. The entire staff at this facility contributed to a positive atmosphere, and I would highly recommend Dr. Lok to anyone seeking a dentist who values punctuality, has a friendly demeanor, employs a comforting approach, and ensures overall patient satisfaction.
Fantastic experience: Highly recommended. Professional staff with great service.
Negative experience: Avoid this clinic, there is something very dodgy and unethical about their business practice. The quality of the dental procedures I have received there has been abysmal, which is why I have not made any bookings in years. Yesterday Lok reception repeatedly harassed me via texting and calling, to confirm a booking which I've never made. Initially Lok receptionist insisted I made a booking through their online portal under my name and mobile number. Upon being informed that this is now a matter of identity theft and that the police has been informed, Lok reception immediately changed their story and insists the whole thing was a misunderstanding, and nobody had booked under my name. Incompetence? Unsolicited cold-calling harassment? Illegal use of my details to make booking under my name without consent? Or has my personal info been compromised and Lok is dismissing all concerns due to negligence? Either way, I have not experienced something this ridiculous from another medical practice. Highly unprofessional and borderline suspicious.
Thank you for sharing your feedback with us. We sincerely apologise for the confusion caused by our recent transition to a new online booking system. Your insights are crucial to helping us refine our processes and ensure a smooth experience for all patients.
Upon investigating the incident you described, it appears there was a technical glitch in our new system. This mistakenly associated your contact details with another patient's booking. This oversight is regrettable, and we have already taken steps to rectify the issue by escalating to the dental management software and prevent any recurrence. After we investigated the situation, we understood what happened. However, this was exactly at the time that you contacted the police. We then made multiple failed attempts to contact you and explain the situation.
We understand the importance of maintaining patient confidentiality and professionalism in all interactions. Your experience does not reflect our standard of service, and we appreciate your patience as we continue to improve our systems.
Also, just as an aside - we would never cold-call our clients or make bookings under any patient’s name without their confirmation. Our policy is to always ask for permission with everything that we do involving patient commitments. Our systems are also secure and are HIPAA compliant (NSW government regulation). We would never dismiss concerns if these things were compromised and we would immediately advise patients if this were to happen.
If you would like to chat about this further we are more than happy to chat. We are always trying our best to do the right thing.
Thank you once again for bringing this matter to our attention.
Best regards however with a sense of disappointment,
Dr Adrian Lok & Lok Dentists Team
Fantastic experience: Definitely will be they customer for lifetime. Handsome good looking young dentist surgeons but very professional and experts in thire work .
Wow. Thank you very much! Dr Calvin is very caring and nice and he really appreciates your positive feedback.
Fantastic experience: did a fantastic job repairing my broken tooth. Dr Daena had a lovely bedside manner and explained everything, making a comfortable first time visit. super helpful, great service and highly recommended
Fantastic experience: This is a great place to go to take care of your teeth. The team was very professional, courteous and friendly. I wish I had switched to them sooner. Great attention and service. Every visit is like visiting friends. The dentist was honest and straight forward. Couldn’t be happier with the results. Definitely recommend.
Fantastic experience: Very friendly env & good service for a regular dental checkup with expertise suggestions on the regular oral care. Very happy with the service.
Fantastic experience: This is the best dental experience I have had in a while, all the ladies working the day I went were sooo nice and my actual dentist Dr Daena Dang deserves an 19283/10 because she was so gentle and patient I'm actually excited to go back tp her and I never thought I would say that!
Fantastic experience: Visited the facility for a root canal treatment. I was nervous and under a lot of pain. Staff were friendly and welcoming. Dr Lok made me feel that I was in good hands. He is super patient and knows exactly what he’s doing. Completely satisfied with the service. I highly recommend to anyone looking for high quality care and a positive experience.
Fantastic experience: Highly recommend! Great service and very professional. Thank you Dr Lok
Negative experience: I am very sorry to say that I cannot recommend Dr Lok for senior. He could not make the right decision for a senior whether to extract a not-too-bad tooth. Result proved that it shouldn’t. It even did not consider the potential impact to the heart which made the family very regret and upset.
Fantastic experience: Really appreciate Dr Andrian and all Sydney team professional work. At the beginning didn't put much hope on my husband teeth treatment, it turns out perfect. Photos of my husband's Before & After. 100% recommended to all.
Fantastic experience: The staff here is very professional and kind,the environment is also good,I had a very good experience here.
Fantastic experience: They have excellent pricing and customer services.Take care of your oral health also. Would highly recommend Lok dentist.☺️
Fantastic experience: Thank you Dr Adrian Lok for taking good care of my teeth. An excellent experience with the friendly team. Definitely one of the best dental clinic for Mandarin or Cantonese speakers in Sydney. Highly recommend for family with children.
Fantastic experience: I can’t speak more highly of Dr Kenny Lok and his staff, for so many years they provide me with excellent dental care, highly professional with sophisticated up to date equipments. Thank you to Dr Lok for his time and effort with quality workmanship.
Negative experience: The staff (help dentist in room )not friendly and discourteous. But good Dentist.
Fantastic experience: The services that I receive from Lok Dentist is excellent. Dr. Adrian Lok, Miss Melinda Tran and the staff are friendly, and ensure that I am properly informed about my dental health. I would highly recommend them if you are considering friendly, caring and responsible dental professionals.
Negative experience: Very uncomfortable, annoying and unprofessional experience. Rudely hit the teeth with unreasonable consulting price. X-ray with the consultation in another dentist clinic only $30.
Fantastic experience: Really good dentist.
Fantastic experience: Very high quality of dentist, I had really good experience all dentist are friendly. I recommend Lok Dentist for who have teeth problems.
Fantastic experience: Professional dental services
Fantastic experience: Had a very pleasant time here. Very professional service!
Fantastic experience: Thanks you Dr Adrian Lok for great job on removing my wisdom tooth
Fantastic experience: Thank you Dr Adrian Lok for great crown work after Root Canal Treatment. Great colour match and quality care, reasonable price.
Fantastic experience: Thanks Dr Adrian Lok for giving me a lovely smile. I can now smile with confidence. Great caring And gentle service.
Fantastic experience: Dr. Adrian Lok is a gentle and caring dentist. He always helps me to go through my dental issues. His professionalism is highly recommended.
Fantastic experience: Dr. Lok is a gentle and caring dentist. He addressed all my concerns and explained to me in a way I could understand. The staff there are super friendly as well.
Fantastic experience: Great dentists, very gentle and quality work, highly recommended
Fantastic experience: Great service and excellent professionalism!
Fantastic experience: I have known Dr Kenny Lok since 1992. Dr Lok has always had a compassion for his patients. He cares. Go to him.
Fantastic experience: Great dentist. Will recommend to everyone
Fantastic experience: A big, big thumbs up for Adrian and Kenny at Lok Dentists in Chatswood for seeing me at the drop of a hat today for some emergency work. The guys took in what I thought was wrong, gave me some options and went to work - no fuss, no hassle! It's always great to know you have access to professionals who genuinely care and go out of their way to make sure you're in as little discomfort as possible (helped greatly by the state of the art facilities at their new Chatswood branch). Thanks again guys!
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