Warrigal Dental
Information about Warrigal Dental
Opening hours
- sunday: (closed)
- monday: 8:30-18h
- tuesday: 8:30-18h
- wednesday: 8:30-18h
- thursday: 8:30-18h
- friday: 8:30-18h
- saturday: 8h-13h
Our comment from Top Dentistas about Warrigal Dental:
Warrigal Dental is a well-regarded dental clinic in Brisbane, known for its friendly staff and professional service. Many clients have praised the clinic for its exceptional dental care, with a focus on clear communication regarding treatments and patient needs. Some highlights of Warrigal Dental include:
- Skilled and Professional Dentists: Dr. Billy Kim is frequently mentioned for his expertise and gentle approach, providing a positive experience even for those who may feel anxious about dental visits.
- Friendly and Helpful Staff: The reception team and dental hygienists are described as welcoming and accommodating, ensuring that patients feel comfortable throughout their visit.
- Affordable Pricing: Many users appreciate the reasonable prices compared to other clinics, making dental care accessible without compromising quality.
- Positive Experiences with Treatment: Numerous reviews highlight successful procedures, including wisdom tooth extractions and cavity treatments, often resulting in minimal discomfort.
- Multilingual Support: The clinic offers services in Korean, enhancing accessibility for Korean-speaking patients.
Overall, Warrigal Dental stands out for its commitment to patient care and satisfaction, making it a top choice for families seeking reliable dental services in Brisbane.
Warrigal Dental: Reviews
Negative experience: The doctor is the worst dentist I've ever gone to. He has the ability to hurt teeth that don't hurt.
Fantastic experience: I went for a dental check-up and the dentist explained everything very clearly and did a great job with the treatment. Ever since my first visit, whenever I have any dental issues, this is the place I usually go to. Thank you!
Negative experience: I received root canal treatment at Warrigal Dental 2023 The procedure continued for nearly two years with repeated X-rays and irrigation, but the issue was never resolved... In June this year, after another irrigation treatment, I experienced increased pain, sensitivity, and inflammation. When I contacted the clinic, I was met with disappointing follow-up care my pain worsened, and I was simply told to take painkillers and see a specialist. This response was highly unsatisfactory. I also witnessed the dentist using a mobile phone while wearing gloves, raising concerns about hygiene practices. Overall, the lack of proper treatment planning, late specialist referral, and poor hygiene were extremely disappointing. I have since lodged a formal complaint with the Office of the Health Ombudsman...
Fantastic experience: Really great work on wisdom tooth extraction. Efficient and absolutely no pain
Thank you for the wonderful 5-star review Kwun! We appreciate you telling others about your great experience. Have a lovely day!
Fantastic experience: 갑자기 유지장치 떨어져서 급히 온 치과인데 모두 친절하시고 생각보다 가격도 저렴하게 받아서 좋았어요 감사합니다!!!!
Hi Yoonkyung! Thank you for your 5-star rating, we truly appreciate you for taking the time to give us such a kind review. We're happy to hear that you had a pleasant experience. Have a lovely day :)
Fantastic experience: Dr Kim is an excellent dentist. He is honest and very kind and caring. He is very gentle when doing any dental work and charges extremely reasonable fees. The receptionist is also fantastic, friendly and helpful. I fully recommend this dental surgery from L Vivian
Hi Louise! Thank you so much for taking time out of your day to provide such lovely feedback. We’re glad we could be of service and appreciate the kind words! Hope you have a lovely day :)
Fantastic experience: Dr Billy Kim is very professional and informative! I really appreciate his thorough explanation and treatment, which has helped my fear of dental treatments disappear! The dental practice is very clean as well. I highly recommend Dr Billy and the staff at Warrigal Dental.
Thanks a lot for your kind words Sue! We really appreciate you sharing a 5 star review of our services. Hope you have a lovely day!
Fantastic experience: This is Brisbane's best dental clinic. They were friendly, they were all professionals and solved my problems 한국인분들게 이곳을 추천합니다 한국 치과와 비교하면 당연 비싸다 생각이 들지만 브리즈번에서 제일 합리적인 가격에 치료를 받을수있어요 원장님과 직원분들 모두 친절하고 한국어가 가능해서 문제점이 무엇인지 추후 관리를 어덯게해야하는지 바로바로 설명들을수있다는게 최고!!
We're so happy to hear that you had a wonderful experience with us! Thank you for leaving such a positive review and for your kind words. We hope to see you again soon! Have an amazing day :)
Negative experience: with private health fund. you extra charge $117 for 10mins general scale.
Thank you for taking the time to leave a review. We're sorry to hear that our scaling service wasn't covered as much as you expected by your private insurance. Your feedback is extremely valuable to us and will assist us in improving our future services. If you would like to call and discuss your concerns further, please give us a call.
Fantastic experience: 어금니 치통 때문에 예약잡고 갔는데 의사 선생님도 치위생 선생님도 다들 정말 친절하세요. 치위생 선생님도 한국어 가능하신분 계셔서 편했어요. 앞으로 치과는 여기로 다닐것 같아요 감사합니다:)
Thank you for your kind words! We're happy to hear you had a pleasant experience with us :) We look forward to seeing you next time!
Fantastic experience: 친절하고 꼼꼼하게 설명해주시고 과잉진료 없어서 좋았습니다!
Thank you so much for taking the time to leave us this amazing review! We look forward to seeing you again soon.
Fantastic experience: Im shocked with reading some of these reviews. Billy is very professional, caring & clean. I would not go anywhere else. Highly recommend!
Thanks so much for your kind words Marcelle! It's much appreciated!
Fantastic experience: It's amazing service. The dentist and all staff are so professional and kind. I feel he tries to explain everything for the patient's needs for the best. I definitely recommend this fabulous place to everyone.
Thank you for your kind review! We are so happy to hear you had a pleasant experience with us! Have an amazing day :)
Fantastic experience: 호주 치과 엄청 비싸다고 들어서 걱정했지만 교정 유치 장치 수정 하고 왔어요. 남자 한인 선생님이시고 엄청 친철하시구 상황에 맞게 알맞은 처방 해주십니다 !! 가격도 싸다고 듣긴 했지만 이 정도 일줄 몰랐어요 ㅎㅎ 완전 강력 추천
Thank you very much! We're glad to hear you had such a great experience with Dr. Kim and our team here at Warrigal Dental. If there's ever anything else we can help you with, please don't hesitate to let us know!
Fantastic experience: Dr loves his marvel movies for sure heheh good place family friendly definitely need to come back soon thoyep rip to my
Hi Nathan, Thank you for you're 5 star review! We hope to see you again soon!
Fantastic experience: 항상 친절하시고 금액도 다른 곳에 비해서 저렴하게 해주셔서 감사합니다:)
Julie, it's great to hear that we were able to be of service and that you were happy with your experience with us. Thank you!
Fantastic experience: 처음 지인 소개받고 갔는데 친절하게 설명해주시고 치료도 정말 잘해주십니다 적극 추천합니다
We are happy to know that you had a great experience with us! Thank you for your kind message. Hope you have a lovely day :)
Fantastic experience: Dr Kim is a very professional dentist. I and my wife have visited 4 dentists around Brisbane, he is the most reliable, very skilled, and never overcharged or treats that you don't need it. I recently had a baby and when my boy bites me this is the place where our family goes, even though some negative feedback here.
Thank you so much for taking the time to leave a great review. We have always strived to provide our service to our patients with good integrity and we are happy that you have experienced this! Have a great day :)
Fantastic experience: 하나도 안아프게 치료해주시고 치료중에도 계속 조언이나 재미있는 말씀을 해주셔서 너무 기분좋게 치료받았습니다. 마지막에 결제할때는 잘못 본건가 싶을 정도로 저렴하게 해주셔서 너무 감사했습니다.
저희도 환자분에게 좋은 도움을 드릴 수 있어서 참 좋았습니다. 저희 치과를 찾아주셔서 감사합니다!
Negative experience: I must agree with one of reviews below. I was looking for new dentist last year as the dentist i saw back then never consulted what she was going to treat for my son, myself or even hubby amd just proceeded and presented bills so i was not happy. I recommended this practice to my hubby as i was happy with how my son's dental care was handled however in regards to my hubby's, In whole hour while performing gum cleaning/treatmrnt, the dentist was chatting with assistant for very personal stuffs and i could hear it from outside even. I have never seen any medical professional taking that much personal chat while treating a patient. He should have thought about the patient who had no choice but listened all those chatting. My hubby was really angry after the day and he said he felt pain, sharp drilling and concerned about him concentrating on work or not. After a week, he had a serious pain and my hubby refused to go back again and we visited others and other dentist was bit shocked how come he did not even get antibiotic in case. I am.not commenting if he does a good job or not but i want to remind him of acting more professionally in terms of time when seeing a patient for better business. The dentist must act better when he received similar feedbacks about personal chat during a time with patient. Patient pays for him to provide a best dental service not interested in listening a personal story about going out etc.
Hi Julie,
We are sorry to hear that you have had a negative experience at our practice. If you would like to call and discuss your concerns further, please give us a call.
Kind regards,
Dr Billy Kim
Negative experience: Ruined a tooth after what should have been a simple procedure (crown reattachment). Avoids responsibility at all cost, to the extent of kicking me out of the practice when questioned. I encourage everyone who has gone through similar negative experiences to report to AHPRA.
Hi Kevin,
We are sorry to hear that you have had a negative experience at our practice. If you would like to call and discuss your concerns further, please give us a call.
Kind regards,
Dr Billy Kim
Fantastic experience: Dr Kim was very professional and friendly. He explained my situation and treatment in good detail. Definitely recommend.
Hi Christine, we're glad that your experience with us has been helpful and positive! Thank you for your kind words. Have a wonderful day :)
Fantastic experience: 신경치료때문에 갔는데 안아프게 너무 잘해주시고 가격도 너무 저렴했어요 !! 완전 감사했어요 !!
저희 치과에서 치료를 잘 받으시고 이렇게 좋은 리뷰를 남겨주시니 감사드립니다~ 내일도 좋은 하루 보내세요! ^^
Fantastic experience: 호주에서 치과진료 처음 받아보고 감동했습니다. 선생님께서 꼼꼼하게 진료도 봐주시고 금액적인 부분에서도 생각했던 것보다 부담없이 첫 진료 잘 마칠 수 있었습니다. 선생님의 배려에 감사드립니다.
안녕하세요~ 먼저 저희 치과를 찾아주셔서 감사드립니다. 많은 분들이 호주에서 치과 치료를 미루시는데 부담없이 진료를 잘 받으셨다니 저희도 참 기쁘게 생각하고 또 너무나 좋은 평을 써주셔서 감사합니다! ^^
Fantastic experience: 너무 친절하시고 가격도 다른 곳에 비해 저렴해요!
좋게 봐주시고 또 좋은 말씀 남겨주셔서 감사합니다! 즐거운 하루 보내세요~ ^^
Fantastic experience: 쌤이 친절하게 잘 설명해주시고 직원들도 친절상냥 하시고 병원이 쾌적하고 깨끗해서 맘에 쏙들었다^^
Thank you so much for your kind words. We'll do our best to continue providing the best standard of care!
Fantastic experience: I went to see Dr kim maybe 2 yrs ago for my cavity and he was very professional. my son went to see him a few weeks ago for his gum problem and he was very happy and told me Dr kim was very nice to him. my daughter went to see him last week for braces retainer and he explained everything we need to know to look after our teeth and she is going back soon to fix cavity. we are very fortunate to find Dr kim as our family dentist. all the staff were so friendly and informative.
Hi May, we were all happy to see you again! Thank you so much for your kind words, it means the world to us and our team! Have a wonderful day :)
Fantastic experience: 5 star is not enough for this dental . ☆ 10/10 star Thank you Dr. Billy
Hi Johnny, we are grateful for your humbling words. Thanks for sharing your review with us and the community!
Fantastic experience: Very professional, highly recommend, period.
Negative experience: I went for a regular clean and check up. Dr Billy Kim wasn’t professional by chatting with his assistant during the whole treatments. It was private chat which was not related to treatment at all, and I had pain and severe sensitivity during those time. I thought it wasn’t very respectful to patient. I was not happy with his explanations at the end as well. I was required a couple of different treatments next time, so he get his assistant to print the treatment plan, but no explanations about what is what. I commented about his unprofessional ways of dealing with me. All I heard from him is that “This is Australian style” A few days later, I went to other dentist to get the treatments, and I heard a different thing from this dentist. Dr Kim told me that I had dental caries that require treatments. Obviously, It wasn’t dental caries. Very disappointing!
Dear Nayoung,
Thank you for the feedback and I apologise for your most recent experience of your regular check-up and clean.
Sensitivity from scaling and polishing teeth are unfortunately unavoidable for some patients and for such patients, we have consistently offered and applied desensitising gel on sensitive teeth.
I am sorry to hear that you weren't satisfied with my post-treatment presentation and explanation of your conditions and the treatment required. If you have felt that reviewing photos one-by-one together on the TV screen and myself personally handwriting a patient-personalised note were insufficient for your liking, and know of better strategies to improve communication with patients, please let me know.
Nayoung, if you look closely at the treatment plan printout - each treatment item has a note next to them that entail the details of the work to be carried out. But I agree with you that I could have taken more time to read out and explain each individual item codes to you.
Having grown up as an ethnic Australian, I have personally learnt that sometimes being pushed out of one's comfort zone to face and to interact with an environment that one is not familiar with, helped myself become more resilient, content and responsible member of any community, like Australia. However, I do believe that it isn't fair to expect a similar response from anyone, especially those that I must unconsciously identify with.
I offer my sincere apologies to the "unprofessional" treatment you were exposed to when I took on casual conversations with my staff member while carrying out some routine work.
Please understand I take any comments of denigrating nature of my clinical integrity very seriously and I would like to speak to the professional from whom you have obtained a contradicting diagnosis.
Nayoung, I clearly saw how upset you were at your visit and as a gesture of extending an olive branch, I offered not to charge you for the session which you did accept. But if there are still unresolved issues that you would like to discuss, please don't hesitate to see me again.
Fantastic experience: Dr Billy, was very professional, informative and with clear option that is available. He has fixed my pain today and waiting to go back hopefully in Jun to finish off what need it. Strongly recommend Dr Billy Kim.
Fantastic experience: 친절
Fantastic experience: Dr. is so friendly and look after our family`s dental. He explains well and good with kids too
Fantastic experience: Extremely thorough, highly detailed service that is focused on getting the best outcome for your dental health
Fantastic experience: Dr.kim is very kind and professional. highly recommended.
Fantastic experience: 친절함에 만족하고 치료에 더 만족했어요!!
Fantastic experience: Kind doctor and receptionists
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