Family Dental Care
Information about Family Dental Care
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 8h-13h
Our comment from Top Dentistas about Family Dental Care:
Family Dental Care in Australia is highly praised by its clients for its exceptional service and warm, welcoming atmosphere. Patients consistently express their satisfaction with the skilled team, led by Dr. Lawrence and Dr. Ni, who prioritize kindness, professionalism, and patient comfort.
Some of the standout qualities mentioned by clients include:
- Compassionate Care: Dr. Lawrence is noted for his gentle approach that makes even anxious patients feel at ease, especially during complex procedures.
- Child-Friendly Environment: Dr. Ni is particularly recognized for his fantastic rapport with children, ensuring their dental health needs are met with patience and care.
- Expertise and Attention to Detail: Many patients commend the thoroughness of the dental team, emphasizing the quality of treatments provided, from routine check-ups to complex procedures.
- Friendly and Supportive Staff: The reception and nursing staff are frequently highlighted for their welcoming attitude and willingness to assist, creating a positive experience from the moment patients arrive.
- Transparency and Communication: Clients appreciate the clear explanations and options presented during their visits, which help in alleviating any concerns regarding dental procedures.
Overall, Family Dental Care stands out as a trusted choice for families seeking quality dental services, with a commitment to making every visit enjoyable and stress-free.
Family Dental Care: Reviews
Fantastic experience: Dr Lawrence and the team at Family Dental Care are amazing. From the moment you meet Dr Lawrence, his kindness, warmth, and gentle sense of humor put you completely at ease. He has an amazing way of making visits to the dentist feel calm and even enjoyable. He recently helped my mum through a very daunting full set of teeth removal prior to getting dentures. She was extremely anxious, but Dr Lawrence’s compassionate approach and reassuring manner completely eased her fears. We were so impressed with the care, patience, and respect he showed every step of the way. Not only does he care for my mum, but he has also treated both myself, my husband and our children. Every visit has been a positive experience, and it’s clear that he genuinely cares about his patients’ wellbeing, comfort, and overall dental health. We couldn’t recommend Dr Lawrence and the whole Family Dental Care team more highly. They combine professionalism, skill, and genuine warmth in a way that makes every visit stress-free and even enjoyable. Truly exceptional!
Fantastic experience: Dr Ni is my children’s dentist, he’s so lovely! Very informative, honest and gives great advice, in regards to dental health. He has helped to keep my children’s dental health and hygiene in tip top form. He’s patient, friendly, and great with children. Thank you Dr Ni and his awesome team, we look forward to our next visit.
Fantastic experience: Dr. Ni and dental nurse Jasmine's professionalism shines through, creating a positive and reassuring atmosphere. As their patient l feel comfortable and well-cared for under their expert hands. They elevate the stress of being in the dental room with a light-hearted banter which puts the most nervous patient at ease. Thanks Ni and Jasmine.
Fantastic experience: Friendly staff and excellent care. The dentists I’ve seen have been gentle, thorough, and make me feel comfortable. Highly recommend!
Negative experience: Not happy. i came early to ask the price but no one told me the fee. And then they just looked at my teeth and charged me $45. easy money. why didnt they tell me before i came in? If you are transparent then when I ask for price you will tell me about the fee. Not recommend.
Hi Vui,
We’re sorry that we didn’t meet your expectations. We understand that fees can be frustrating which is why we are transparent with the cost of the initial examination on our patient forms, along with the dentist quoting you in the room before commencing the appointment.
The examination fee covers the cost of the time and expertise provided during your visit, as well as the equipment used.
Please feel free to call if you have any further questions or concerns
Fantastic experience: Been coming since i was a kid. Amazing staff and service
Fantastic experience: Very happy with the service and care from my experience with Dr Truong and the office team at Family Dental Care. Always friendly and very accomodating. Recommended
Fantastic experience: Like to say, my mum was comfortable and satisfied and please overall....
Fantastic experience: Slu has been my dentist for over 20years. He is amazing!!
Fantastic experience: Dr Lay was so reassuring and gave such great care in taking my tooth out. The process was explained to me thoroughly and the aftercare also. I was very nervous but everything went really well, I would highly recommend.
Fantastic experience: HIGHLY RECOMMEND!! Affordable and professional Our family has been apart of Family Dental Care for over a year. The reception staff hold a high level of support, communication, they are welcoming and professional. Dr. Ni Fung Lay is our dentist, completing dental procedures on our children (15,13 &9) with an exceptional approach, accomodating individually to each child’s needs. He takes time explaining and kindly provides options for our family. Overall the experience working with Dr Ni Fung Lay and his knowledgeable dental nurse Jasmine has been tremendous, it is beyond measure. They both exceeded expectation. Thank you Jasmin for always providing reassurance and support. Thank you Dr Ni Fung Lay for providing a safe and comfortable environment, your experienced dental skills and expertise. It is always greatly appreciated. As mentioned above definitely without a doubt HIGHLY recommend Family Dental Care.
Fantastic experience: Best dentists in St Albans!
Fantastic experience: EXCEPTIONAL service from Dr. Ni Fung Lay and nurse Jasmine. Dr. Lay never failed to demonstrate highly skilled dental techniques, his method of care is genuine and focused to ensure the job is done correctly. His care can even go beyond his normal working hours if an emergency is at stake. Dr. Lay has been taking care of me and partner's teeth and general oral health for the past 6 months. I cannot recommend more than Dr. Lay as your dentist.
Fantastic experience: Very friendly and competent. I’m happy to recommend them 5 star service.
Fantastic experience: Been coming here since I was a kid and always been a good experience. Still have all my teeth so no complaints!
Fantastic experience: Great and friendly service. Very attentive care and answered all my concerns thoroughly.
Fantastic experience: High quality dental practice, with thorough dentists, attentive nurses & exemplary levels of communication & customer service. Dr Slew Muc is a Living Legend, Dental Genius, Wizard, Magician & a wonderful human being. Highly recommend to all others wanting quality dental care.
Fantastic experience: Looked after me this afternoon,had bad toothache and now in the evening I'm a normal man,thank you
Fantastic experience: Great peoples and fantastic service.. Been taking my kids for checkup 4 times and their treatment and warm welcome is perfect.
Fantastic experience: Very kind and patient
Fantastic experience: Thank you so much for the superb dental care that I’ve received every time I come here. All of the staff are very much professional as well as welcoming. Recommended.
Fantastic experience: Highly recommend! All of the staff are patient and kind, with dentists who are great at their profession. Never feel nervous at Family Dental Practice, I would give more stars if possible. Definitely coming back!
Fantastic experience: Dr Lay and co exceeded my expectations erasing the apprehension I had of visiting a dentist from the moment I stepped foot inside their studio. Impeccable service exercised with upmost care, diligence and comfort. I was kept in the loop from the second the apron was latched on my neck and had each of my questions answered in an astute manner. I have the confidence to smile again in public and would yield 6 stars if I could. Top marks to Mr Lay and his down to earth assistant
Fantastic experience: They were very friendly and professional. They took extra care to ensure I was comfortable and I'm looking forward to my next check-up. I highly recommend them to anyone in need of dental work!
Fantastic experience: Highly recommend Dr Lay and the staff at Family Dental Group. Very friendly which puts you at ease and provides a really great dental experience!
Fantastic experience: Excellent dentist
Fantastic experience: Fantastic service, friendly staff, can’t go wrong. Used to hate going to the dentist but Family Dental Care is faultless. Also reasonably priced and very accommodating. Highly recommend.
Thanks for your feedback Andrew!
Negative experience: Very bad dentist ,unprofessional specially with kids...my daughter is so scared and trumatized by the dentist.
Hi Elbe, please give us a call so we can learn more about your experience and who you saw :)
Fantastic experience: Dr. Lay is so gentle and caring that it makes coming to the dentist a breeze! After many years of fearing the dentist, I can come back here without any worries. He came highly recommended and I will continue to recommend him to all my family and friends!
Fantastic experience: Fantastic service every time we come. We feel so comfortable with Dr. Lay he makes the whole experience carefree and painless. Would highly recommend!
Fantastic experience: I was always fearful to go to the Dentist. Dr. Ni Fung Lay solved all those troubles and attends to patients carefully and calms you down. All the work I've had done with Dr. Ni has been done brilliantly and I could not recommend him and this practice more!
Negative experience: Not recommended at all. My husband got a tooth extracted at this clinic a month ago which they messed up drastically. The infection and pain never went away. Now he is seeing some other dentist who found three chunks of tooth left inside and is fixing it up. Please don’t waste your money here.
Fantastic experience: I highly recommend this practice. Dr Ni Fung was always very patient with me and showed great attention to detail when I visited. It is clear that customer care is the center focus of this practice. I will definitely be coming to see Dr Ni Fung again as he always ensures each visit is positive and comfortable.
Fantastic experience: Very experienced and friendly just had 6 fillings pain free i would not go anywhere else.
Fantastic experience: Great treatment and service, as pleasant as visiting the dentist can be. Dr. Ni Fung Lay and Jasmine performed a root canal and crown for me.
Fantastic experience: I have been coming here for two years now, and always received a great and professional service. The staff are nice, competent and they try to make you feel comfortable every time. Highly recommended!!
Negative experience: Absolutely disgraceful !!! Exceptionally unprofessional dentist. Had a bad experience. Terrible service Head Dentist was very rude demanding and just simply wanted to get the job done to move to the next patient. I have mentioned him about my breathing problem during cleaning process but he ignored and rushed was not happy with the final result. Made me feel very uncomfortable pain full restless during the whole procedure. I wouldn't recommend one of the worse dentist.
Hi Mashriqi,
I'm very sorry to hear that you weren't happy with your experience here. I was unable to find any patient with your name and our principal dentist (head dentist) has been away for the past month so I haven't been able to work out who you saw. Please give us a call on 93660684 to talk about this further and work something out :)
Fantastic experience: Love these guys, the place feels like a family who really cares, so I wouldn't go anywhere else!
Negative experience: Doning nothing, you wast your time and money
Fantastic experience: Fantastic family dentist for all ages. All of the staff go above and beyond to make you feel comfortable, their kind and caring approach really puts you at easy. The Dentists are thorough and patient with explaining what work you may need and in answering any questions have, you never feel rushed out the door. The big plus for me is that they were never pushy with their recommendations. Although I am not from the area, I happily make the trip for the friendly and honest service. Would highly recommend.
Fantastic experience: Great service. Always caring and make me feel at ease. Def recommend
Fantastic experience: I’ve being coming here since I was a child, I wouldn’t trust anyone else with my teeth.
Fantastic experience: awesome people that make me feel at ease! used to be scared of the dentist, the staff are so lovely that I actually enjoy coming to my 6 monthly checkups :)
Fantastic experience: all the staff here are so kind and gentle, defs recommend
Positive experience: Thank you for returning my model.
Positive experience: Have been coming here since I was a child! Bill Hadzakis is a great and patient dentist, He is my preferred dentist at any cost! I've also had Sonja as a dentist there and she is great too! Only negative is you have to go up two flights of stairs to access, which is fine for me but might be hard for the elderly! Other than that and a usual wait it is great!
Fantastic experience: Family Dental care is amazing. Will never go to another Dental Practice, Dr Muc is the most friendly, professional, amazing Dentist for my Children.
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