Bay Road Dental Centre
Information about Bay Road Dental Centre
Opening hours
- sunday: (closed)
- monday: 8h-19h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-16h
- saturday: 8:30-13h
Dentists
Our comment from Top Dentistas about Bay Road Dental Centre:
Bay Road Dental Centre is widely praised for its exceptional customer service and friendly atmosphere. Clients share their positive experiences with the welcoming staff, including special mentions of dentists like Dr. Gary and Dr. Raymond, who are known for their gentle manner and effective communication.
Some key highlights from customer reviews include:
- Excellent care: Many patients express high levels of satisfaction with the quality of care they receive, noting that the dental team is professional, thorough, and compassionate.
- Family-friendly environment: Parents appreciate how well the staff interacts with children, making dental visits fun and stress-free for young patients.
- Welcoming staff: The reception team is frequently highlighted for their friendliness and efficiency, contributing to a positive overall experience at the clinic.
Overall, Bay Road Dental Centre offers a consistently high standard of dental care, ensuring that every patient feels comfortable and well-informed about their treatments.
Bay Road Dental Centre: Reviews
Fantastic experience: Best customer service
Fantastic experience: Finally found an excellent practice & a dentist who should see me through. Highly recommend Bay Rd Dental & Raymond Luc
Fantastic experience: Friendly staff and very good with kids. Would highly recommend.
Fantastic experience: This is hands down the best dental clinic I have ever been to. The team is so lovely and have such a warm and person-centred approach. Special shout out to Danny, Chloe, and Lilian who were extremely welcoming and made the experience so great. Could not recommend this place highly enough!!!
Fantastic experience: Excellent care, very convenient and friendly staff
Thanks for coming by Richard!
Fantastic experience: I had an amazing experience at Bay Road Dental with Dr Gary and the team, I highly recommend!
Good on you Eden! We're glad you had such a great experience
Fantastic experience: What a fantastic dentist. I took my 2yr old daughter for her first check up after friends had recommended this place. I was not disappointed- from the helpful reception staff so the amazing Dr Gary. So great with little ones and made her first experience such a positive fun one, we left with her asking when we can go back! Thank you all ☺️
Thanks for the nice review Philippa, your daughter is an absolute delight! Glad it was a fun experience:)
Fantastic experience: Great service by Daniel. He was very thorough with his explanations and always checked in to make sure I was good with anything he or the assistant was doing.
Appreciate the nice review, Matthew!
Fantastic experience: First impressions are always the best as a new patient, met by reception staff who were very friendly and helpful. My doctor and dental nurse were very friendly and approachable, detailing all procedures with great care. Overall a very a very stress free experience.
Thanks for the nice review, we are glad you were greeted with friendliness and care!
Fantastic experience: So thrilled to have experienced such a kind and gentle dentist and team! Was greeted so warmly and politely and had an excellent explanation of the state of my teeth. Heading back in a few weeks to have a clean ( first for a while ) but feel completely confident and calm about it. Thankyou Dr Gary for your reassurance and I look forward to now visiting regularly
Happy to see you Helen! See you soon
Fantastic experience: I had the most horrendous tooth pain of my life and David fixed everything. Big thank you to Lilian for keeping in touch and slotting me in each time to get this sorted. Very professional outfit and highly recommend. Thank you.
You're welcome Cameron!
Fantastic experience: The staff at the clinic made feel welcome. The treatment received from Dr.Mathew was effective . I recommend Dr.Mathew Soon for everyone who wants a honest and professional dentist.
Thanks for your review Lia!
Fantastic experience: I have no words to truly describe my experience at Bay Road Dental. From the front desk to the nurses, and of course Dr. Ray, my veneers and new smile journey have been nothing short of amazing. A big shout-out to Lilian and the team for sharing in all the excitement leading up to my wedding. I’m even working on getting my husband to make the switch to this practice! Thank you all - see you again soon!
It is our pleasure, Nikita. This is what it's all about, and why the team do what they do. Dr Raymond and the team want to thank you as well, and all the best for the big day ahead!
Fantastic experience: Dr Daniel Park and the team were great and made me feel very comfortable.
Awesome to hear this, thanks for your review Justin!
Fantastic experience: Nice and clean premises. Clean and scale that didn’t hurt a bit! Pleased to have found Dr Daniel Park as my Dentist after recently moving to the area
Good news Andrew! Happy to have you here too!
Fantastic experience: Such wonderful people at this dentist .Seriously ,came away from a reasonably lengthy extraction with praise and gratitude to the dentist and everyone involved in the practice .Thank you !
Thanks Susie! Glad to hear you were taken care of
Fantastic experience: So glad to have found this professional and friendly service . Dr Keithy Truong is simply the best. So skilled with her hands, super fast and highly intelligent . I spend my dental visit with my mouth open ( pun intended) admiring her seamless collaboration with the lovely dental assistant and their passion for dentistry . The reception offer an efficient & professional service always servicing customers with a smile.
Yay Gabriella! Dr Keithy is awesome
Negative experience: We had good experience with Matthew, but not so great with David. He performed annual check and cleaning on two of us within 20min. That is about 5min per clean. Very rushed.
Fantastic experience: Such a lovely clinic.. reception staff very friendly and kind. Dr Raymond was delightful .. so caring and gentle. A bonus that they’re one of Medibank private providers. Planning to be a forever patient
Thanks for the kind words, happy Dr Raymond was able to look after you!
Fantastic experience: Dr Gary To was so lovely and took the time to understand my mums needs. He was very patient and knowledgeable. Highly recommend him if you’re looking for a trustworthy and experienced dentist.
Thanks Annette - it was a pleasure to meet you and your mum and glad we could be of some help - Gary at Bay Road Dental
Fantastic experience: Dr David was thorough and professional whilst taking time to explain things and make sure I understood. He didn’t waste my time or money suggesting treatments he knew wouldn’t work, which is what happens when seeing other dentists. He gave me options and referrals to appropriate specialists and ensured I was satisfied with the consult. Dr Gary also called me the day before (on a public holiday) to confirm my appointment and answer some questions I had. The reception staff and nurses are just lovely and so helpful. Highly recommend the team at Bay Rd Dental.
Thanks for your very kind review, Jay Elise M! We are so glad you had such an OVERALL positive experience =)
Fantastic experience: Daniel Parks is a gentle and efficient dentist My wife and I are very impressed with him and all the staff at Bayside Dental.
Thanks for your review, Kevin! Great to hear
Fantastic experience: Have had lots of dental work done over the years and am quite nervous. Just had the best experience with Daniel. Been looking for a new dentist and have now found one. Thank you Daniel
Thank you for your kind review G McP! Yes, we think Daniel is an amazingly skilled dentist with a comforting approach. Great to hear.
Fantastic experience: From the moment I contacted this practice, Lilian was so friendly and helpful. I was booked in to see Dr Gary To after being highly recommended, he was so gentle and caring and overall the best dentist I have ever seen. I have recommended this practice to friends and family.
Hi Rachel! Thanks for the nice words - Lilian and the team appreciate the nice feedback
Fantastic experience: Had been with another dentist for many years. Was recommended to Bay Road by my son and VERY happy with the outcome. I am 75 years old; David Lee was simply excellent, and ALL staff from dental nurse to reception and admin were great. Just go!
Great stuff, Guy! Thanks for the nice words!
Positive experience: Raymond and the team were lovely, caring and thorough - there's nothing like a good dental check up and clean. Looking forward to heading back next month for an old filling repair!
Hi Mia! Wow, such a nice experience you had =)
Fantastic experience: Our two young kids had their first dental experience here with Dr Gary a few years back and we have been coming ever since. At every visit Dr Gary is very attentive and gentle and makes their time on the chair fun and enjoyable. The kids both look forward to their six monthly visits. The rest of the staff inside and at the front are also very lovely and friendly! We have only ever had positive experiences here, myself included. Would highly recommend Bay Road Dental to anyone and especially for kids of all ages!
Thanks Vanessa, for entrusting your kids with us - we pride ourselves on being a family friendly practice
Fantastic experience: I was impressed by the friendly staffs and the skilled dentist's treatment. I really recommend this place!
Thank you for your recommendations!
Fantastic experience: These guys are absolutely amazing right from every point of dealing with your appointment. With anyone who works here they so polite and caring especially with young children I can’t recommend them higher. You will not be disappointed with making them your new dentist team! Definitely 10/10.
Hi Renee - we are passionate about children's dental health, it is true! And thank you for the kind review!
Fantastic experience: Dr David did a great job advising me on the right approach and executed professionally and skillfully.
Hi Stefan, we are glad you had a great experience with Dr David! Thank you for the positive feedback.
Fantastic experience: Dr Raymond and his team are exceptional! He is compassionate, thorough and professional during the consultation and he explains procedures needed in good details but simple enough for my parents to comprehend. We feel so at ease every time we visit him knowing that he would always put his patients at highest priority. Him and his team never fail to deliver the best dental care and we are so glad we found him!
Hello Claire! These are very kind and apt words about Dr Raymond. Thank you!
Fantastic experience: I regularly visit Dr. Garry, he is the most professional medical practitioner I have ever had the pleasure of seeing. He is both fun and humorous and also highly efficient and effective at his job. I would go as far as saying that I look forward to our 6 months check up. 5 stars is not enough. Thank you.
Thanks Nic - the pleasure is ours. Appreciate the kind words - Gary and the team at Bay Road Dental
Fantastic experience: At last I’ve found a great service. The staff at Bay Road Dental are just great they do everything possible too make my visit a positive experience. My dentist Dr Raymond has done wonderful job with my teeth very grateful
Gday Kim, we are glad you found such positivity, Dr Raymond and team really do their best!
Fantastic experience: Was a great experience and would definitely recommend Bay Road Dental! Dr Daniel Park was very professional and thorough and did such a great job of everything along with Lisa. Lilian was so friendly and helpful as well in sorting everything out after my appointment. Thank you! ⭐️
Nice hearing from you , Julius! Thanks for the review on Dr Daniel Park and the whole team
Fantastic experience: I am extremely happy with my experiences at bay road dental! Dr Raymond did an amazing job getting my teeth ready for my upcoming wedding. He was extremely patient and compassionate, making sure I was always 100% happy with the work that was done. All of the dental assistants also were extremely caring and friendly throughout the process of my multiple appointments ! When I needed an urgent appointment 2 days before my hens, Lilian made it happen ASAP and eased my stress. Thank you to the entire team ☺️
Hi Aleisha H! We are so glad you had a happy experience, with such an important timeframe you had - Lilian, Dr Raymond and whole team express our biggest "you're welcome!"
Fantastic experience: As someone who avoided going to the dentist due to lack of empathy when I had appointments, I can confirm this clinic is none of that. Previously I have been shamed for the wear of my teeth despite knowing my history I have seen both Keithy and Raymond. Their compassion is first rate. Their reception staff is also warm and welcoming.
Thank you for your kind review, Angie! We do our best to be compassionate and empathetic, and glad you had a welcoming experience.
Fantastic experience: Dr Keithy is just the best ✨
Hi Casey, we think she's awesome too!
Fantastic experience: I've been going to Bay Road Dental for years now and have seen multiple dentists here, they have all been great and I can't fault any of them! It was my 2.5yo daughter's first dental appointment today with Dr Daniel, and I must say he did a stellar job! He was patient, explained the process, tools and equipment to her and made it a fun and wonderful experience overall. Well done to Dr Gary and the team, from the reception staff to dental team, it's always a pleasure stepping into the clinic!
Hi Yeen! So happy to hear about your positive experiences, especially regarding your adorable daughter's first appointment! We look forward to seeing you guys again soon!
Fantastic experience: Highly recommend the team at Bay Road Dental. Professional, caring and welcoming.
Hi Abbie, thank you for the kind recommendation! We do our best!
Fantastic experience: Amazing team. Gary is the best. Highly recommend.
Thanks Donna, for your kind words!
Fantastic experience: Best staff and dentists ever
Cheers, Mohammed! Appreciate the nice words
Fantastic experience: I used to hate going to the dentist but I almost enjoy my time when I go to bay road. Dr Keithy is the best, so nice and cheerful but also very informative and explains what's going on in there. Highly recommend everything about it. Although ideally I'd have better teeth and wouldn't have to go as much.
Hi Alex, thanks for the review! All good, we try to make the dental experience as enjoyable as possible! Dr Keithy is great, we agree!
Negative experience: Great dental practice, however if you are after anything outside of a scheduled appointment that is booked months in advance, you will be sorely disappointed: booking waiting times are approximately two months. Unfortunately I have concluded that I need to change my family's dentist for this reason. I need a dentist that has reasonable waiting times.
Hi Oli_D, we are sorry to hear that your experience was such. We do our best, and the wait times for some dentists for a non urgent appointment had stretched out further than even we had liked, due to dentist popularity and demand - however, we took your feedback on board and have expanded our practice to 4 chairs and 7 dentists - wait times are now down to same day appointments for any provider. If you do need an appointment in the future, please contact us on 03 95983580 or [email protected], otherwise, we understand if you have chosen another dentist for your needs. We wish you the best!
Fantastic experience: Gosh Gary is an amazing dentist. Actually the whole team there is wonderful. Friendly and happy, but also really good at dentistry.
Fantastic experience: Dr Gary To did his best to fit me into an appointment even though he has an extremely busy schedule and he's been fully booked for a couple of weeks. It just shows how kind and helpful he is, besides being such a competent and skilled dentist! His team of dental nurses and his reception staff are always so friendly and helpful too.
Thanks Judy!
Fantastic experience: After having been to a number of other dentists over the years, I’m so happy with Bay Rd Dental. Friendly staff and excellent service. We have made this practice our new family dental clinic.
Fantastic experience: Nikki and Bianca were AMAZING. I called up in the morning with a very sore tooth (a filling by a different dentist had fallen out), they fitted me in, sorted out the issue with a new filling, and it was a deep one. Lilian, who organized everything and followed up is also a star. The care factor was very high, and it always feels great to know that people care about the results. Everybody was so patient, kind and understanding. Back for my teeth clean on the 12th October...the best!!!
Thank you for your kind review Michael!
Fantastic experience: My visit to Bay Road dental was an exceptional experience. Dr Kitty is a highly skilled, extremely knowledgeable dentist with a very gentle and caring manner. I can't recommend this dental clinic highly enough. It's so comforting to have such a competent team of friendly professionals attend to my sensitive teeth which I had been tolerating for years. In one appointment, Dr Kitty reduced the sensitivity of my teeth from 10/10 to zero! Thank you again to Dr Gary and the whole team at Bay Road Dental.
Thanks for the very kind review, Peter! We love to hear it when a patient such as yourself has such a positive experience!
Fantastic experience: Have had two particularly pleasant experiences with Dr Truong and Bay Road Dental recently. The entire staff on both occasions were polite and friendly and Dr Truongs & dental assistants manners were both professional and reassuring. Would recommend this clinic to anyone needing dental work!
Thank you for the very kind review, Jason. We are glad you had the overall positive experience we strive so hard to provide!
Fantastic experience: Thank you Dr Gary for your kind, fun, calm manner with my kids aged 7 and 10. If attending with kids, ask for the treatment room with the ! Avoid the gelato store next door, it looks too delicious
Haha thanks Lau - it's our absolute pleasure!
Fantastic experience: I attended the Bay Dental around early March 2021. It was a fairly lengthy appointment. I was in a wheelchair and had to transfer from the wheelchair to the dental chair. My brother helped me with the transfer as well as the Dentist and the Dental assistant. The receptionist was very helpful and the Dentist was on time. Due to the fact that I was in a wheelchair the Dentist allowed me to stay in the Dental chair for the rest of the treatment, including the preparation of the crown, for example. All in all, I spent a couple of hours in the Dental chair which was fairly comfortable; the Dentist Dr Hadar was extremely helpful. The practice is in a good area in North Brighton The receptionist was very helpful
Fantastic experience: Excellent dental service, right from the initial call up until the end of service. Great team and very reasonably priced. Tooth extraction never felt so easy and painless. Highly recommend them.
Thank you so much Reynold for your lovely review! We look forward to seeing you again!
Fantastic experience: Saw Dr. Nikki for a comprehensive assessment after a cracked filling. I haven't been to a Dentist in a long while due to phobia and anxiety. Dr. Nikki made me feel at ease, she was very calming and gentle. She devised a treatment plan for me to follow and answered all my questions. I left with alot of knowledge about my options. I highly recommend Dr Nikki and the team at Bayroaddental!
Thank you for the kind review, Rye - we are so glad Dr Nikki was able to help you.
Fantastic experience: What a wonderful Dental Practice, Having cracked a tooth and in severe pain they were wonderful in every way. From Elizabeth on the front desk to Bianca - Dental assistant & and of course Dr Gary To. Dr. Gary made me feel at ease - alleviating my angst & informatively walked me through all the possible procedures. At no time did I fell pressured for them to provide any treatment - just explained my options - and Dr. Gary even gave me a local anesthetic so I was in no pain ( Regardless of my decision). I am so glad I decided to let Dr Gary perform the extraction - wonderful "Bed side manner" and everyone is totally "Patient comes First" focused. Thank you so much Bay Road Dental for your care, and professionalism .
Thank you Andrew for your lovely words! We look forward to seeing you again!
Negative experience: Niki is far too inexperienced to be recommendable as a dentist. Saving grace of the practice is Shannon on reception who is extremely welcoming and kind.
Jono, we thank you for taking the time to review us at Bay Road Dental. I apologise you didn’t have a good experience with Dr Nikki. I would love to speak to you about this situation and rectify it in any way possible. If you could please call the practice at your nearest convenience and ask to speak with the Practice Coordinator. I am once again sorry for your experience.
Fantastic experience: Very efficient and courteous service
Thank you for your lovely review, Rash!
Fantastic experience: Gary and his team put me at ease when I visit the dentist. I always receive service with a smile. Thanks for looking after my smile!
No worries, Travis! Thanks for coming in and for your kind words.
Fantastic experience: Extremely happy with our experience at Bay road dental. It was our 3 year old daughter’s first visit to the dentist and we managed to do a check up and a clean without any hiccups. Gary was so friendly, patient and professional. Thanks Bay road dental!
It was an absolute pleasure! We hope you daughter had a great time, and continues to associate positive experiences with the dentist! Thanks for your kind review CTOM Ling.
Fantastic experience: Thank you for the great care you all took of my dad Colin when I brought him in to have new dentures made. To Isaac and all the girls that helped us during the process, your kindness and caring was truly appreciated.
Hi Leanne, we are so glad to hear that Isaak and the team managed to help you and you father! Contact us again if you have any issues.
Fantastic experience: I was (very) long overdue for a check-up, and was very well looked after. Dr Nikki was excellent in explaining everything, as well as keeping me calm and relaxed. Great staff and an excellent location. Do recommend!
Thanks for your very kind review, Bill! We are glad Dr Nikki looked after you. Thanks for recommending!
Fantastic experience: Lovely A++
Thanks for the rating, Ben!
Fantastic experience: Friendly, helpful staff. Dr Gary gentle and engaging with my young children. Always has time to answer questions. Short walk to the beach and playground is a bonus! Much recommended.
Thank you so much for the nice review and recommendation. Yes, we agree that the Sandringham area and seaside air is just fantastic!
Fantastic experience: All the staff here are wonderful. I have had great experiences with both Nikki and Gary, they are thorough and give very balanced advice. Nikki was also great with my young daughter when she was nervous about having an extraction.
Hi Julie, thank you for your kind words! We are happy to hear you had a great experience and hope to provide the same high level of treatment and advice in the future.
Fantastic experience: Excellent, friendly service. Helpful and flexible in fitting in appointment at short notice. The Bay Road team even helped to entertain my kids while I hopped into the chair! Would happily recommend.
Thank you for your kind review!
Fantastic experience: Friendly lovely staff and fully covered by my medical insurance so no out of pocket. All my girls really like Gary and having one who is very nervous never have any problems. Will thoroughly recommend
Hi Maureen, thank you for your kind words. The team at Bay Road Dental do the best we can to make the dental experience as positive as possible. We are glad to hear you and your family have had good experiences. Thank you also for your recommendation!
Fantastic experience: Friendly, fast, clean, no waiting and didn't find a hole
Hi Chris, thank you for your review. Glad to hear you had a good experience =)
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