Wong & Kao Dental Surgery
Information about Wong & Kao Dental Surgery
Opening hours
- sunday: 9h-17h
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-17h
Our comment from Top Dentistas about Wong & Kao Dental Surgery:
Wong & Kao Dental Surgery is a highly regarded dental clinic located in Australia, serving families and patients for many years. The clinic's dedicated team, including Dr. Kenneth Wong and Dr. Daphne Kao, consistently delivers exceptional dental care that leaves clients feeling well cared for.
Many long-term patients have noted the friendly atmosphere and professionalism of the staff, highlighting how the dentists take time to explain treatments clearly and address client concerns effectively. With numerous positive reviews, the clinic's services range from routine cleanings and braces to more complex treatments, making it a one-stop-shop for dental needs.
Key highlights of Wong & Kao Dental Surgery include:
- Experienced and skilled dentists, known for their thoroughness and care.
- Excellent patient management and friendly reception staff.
- A clean and well-organized environment that enhances the dental experience.
- Multilingual staff fluent in English, Mandarin, and Cantonese.
- Comprehensive services, ensuring patients receive top-notch dental care.
Overall, Wong & Kao Dental Surgery is highly recommended for anyone seeking reliable, friendly, and professional dental care in the Burwood area.
Wong & Kao Dental Surgery: Reviews
Fantastic experience: My whole family of 6 has been with Dr Gao over tens years . Lots of great of advices to keep our tenth health . Great service . Thanks
Thank you Eddie!
Fantastic experience: been going to the dentist with my family for over a decade!! my family sees Dr Daphne and i see Dr Carmen and they both super helpful and amazing!! Dr Carmen always takes time to explain things clearly and does a great job when i need cleans and gum treatment - a few years back i had to get my molars removed with local anaesthetic and they did a great job! all the staff i’ve spoken too are fluent in english, mandarin and cantonese too!!
Thank you John!
Negative experience: Booking for 9.30. Still waiting 45 minutes later. How can you run 45+ min late at the start of the day.
Thank you Chris for your feedback and we are sorry to hear that. We will assess what happened with the previous appointment.
Fantastic experience: Over 15 years. Never a problem.
Thank you Ethan!
Fantastic experience: I’ve been visiting this dental clinic since 2012, and Dr. Kenneth Wong and his team have consistently delivered exceptional care. Dr. Wong is incredibly thorough, professional, and knowledgeable—his service is truly top-notch. It’s always a pleasant experience coming in, and I know my teeth and gums are in great hands.
Thank you so much for the review Amanda!
Negative experience: We booked an appointment at 4:30 and when we arrived they said we still needed to wait for 2 more customers, approximately taking 1 hour. They didn’t give us back our dental information and their attitude was very unwelcoming.
Sorry about the wait. Hope you can understand your daughter's treatment plan now
Fantastic experience: I had a great experience here after getting my braces! The staff was friendly, and Dr. Wong made the process easy and comfortable. They gave me helpful advice on managing discomfort, and the clinic is super clean and well-organised!!!
Thank you Doris!
Fantastic experience: I can’t recommend Wong & Kao Dental Surgery enough! I had an amazing experience getting my wisdom teeth removed by Dr. Wong—he was so professional, gentle, and made the whole process far less daunting than I expected. The recovery was smooth, and I felt well cared for every step of the way. I also always complete my general teeth cleaning by other dentists in the clinic, and the service was equally fantastic. The entire team is friendly, skilled, and really goes above and beyond to make you feel comfortable. If you’re looking for top-notch dental care, this is the place to go. Highly recommended place!
Thank you Matthew!
Fantastic experience: Dr Louisa Li treated most of my dental problems including gum treatment, cleaning and fillings with her professional skills. Dr Li explains everything clearly making sure I understand before she starts the procedure. During the procedure, Dr Li is very caring by double checking with me if I am fine all the times. I found this very comforting for a nervous patient like me. Thank you Dr Li!
Thank you Christina!
Fantastic experience: Had my braces done here, Dr Wong is a legend and was very patient even when I kept breaking stuff and always tried to address the underlying cause, he is very informative and always willing to chat. Would highly recommend, way better than my previous dentist!!
Thank you so much for your review Ryan!
Fantastic experience: She so kindly and professional! recommend⭐️⭐️⭐️⭐️⭐️
Thank you!
Fantastic experience: My go to dentist since high school. Dr Kenneth Wong is very kind and informative and always does a good job with my teeth. It never feels rushed, highly recommended!
Thank you Tom for taking the time to write a review and thank you for your kind words!
Fantastic experience: Great dentist Dr Wong is patient and kind to your gum and highly qualified. Highly recommended dentist for my whole family.
Thank you Greg!
Fantastic experience: My regular dentist. I'd recommend them. Dr Louisa is great we have been going for about 7 years now and now take our little ones here too.
Thank you Huy!
Fantastic experience: Been going here for a few years. Receptionist and Dentist has always been a 10/10 experience. Idk how prices compare to others but the service is outstanding so it’s worth the money.
Thank you
Fantastic experience: Always a fantastic experience
Thank you Jeffrey!
Fantastic experience: Me and my fiancé have been with Dr Anna Foo for a long time and always received the best care we could possibly have. Very professional and trustworthy.
Thank you Heloisa! Dr Anna is a very experienced Dentist!
Fantastic experience: The entire staff was supportive and caring, highly recommend.
Thank you Simon
Negative experience: Constantly late.....it's not bad time management, it's preventable bad time management as they book patients in at 15 minute slots. You can almost guarantee that by noon they would be behind schedule. They may be efficient, but you'd want your dentist to take their time treating you. I've never once been able to go in on time. Dr Wong is nice and friendly but Dr Kao can be quite patronizing. Quite aggressive with their treatment plans. Your old school drill and fill dentist. They've evolved over the years since the early 2000s to become a "cosmetic" dentist focused on profiting off making teeth look nice. They will never ever send a copy of your dental records and x-rays to your new dentist. So be warned. They have gotten better at orthodontics over the years, but I would recommend patients to get specialist treatment elsewhere. It would only be $1-2k more if you're opting for metal braces but you get the benefit of specialist training and experience. Once these guys get you in, they will hurry you at the end of your treatment plan even if your teeth are still not finished at 100%. This is because you don't pay if your treatment so happens to extend beyond your treatment plan duration. All in all, you can expect decent quality work from the principal dentists, but you should perhaps get a second opinion from another dentist to check if it needs to be done at all. Dentistry is a competitive market in Sydney and both Dr Wong and Dr Kao got in early enough to make bank and open two clinics. Profit is still number 1 and your optimal dental health is number 2. With so many other options available in Burwood and surrounding suburbs, it would be worth taking a look elsewhere.
Sorry about your experience. We do have a large patient base and a waiting list. We do however continue to see emergency patients to help them relief their discomfort. We understand this may delay appointments but we will always try to improve the time management. If you can email us your details, we can understand your situation better but if you want to remain anonymous we will respect that. Thank you for your feedback.
Positive experience: The receptionist the lady is very nice and responsible in 183 burwood road.
Thank you Aaron
Fantastic experience: Dr Anna Li is very professional , explains everything clearly gentle with her work
Thank You Nancy
Fantastic experience: Clean. Professional. Friendly. Value
Thank you Samuel☺️
Fantastic experience: •Review by Sabrina Zhou Got my braces done by Dr Wong and each appointment he handles my teeth with care, making the dental experience a breeze. Comparatively, there was a dentist or perhaps a dental assistant that handled my teeth very roughly one time when Dr Wong wasn’t available during an emergency situation. The experience was night and day and I’m glad to have Dr Wong as my dentist to go to every month when getting my braces adjusted. Both him and the receptionist are extremely professional, friendly, and very efficient at their job. 10/10 service. Covid-Safe experience. Nothing to complain about. 5 stars.
Thank you Sabrina for your review!
Fantastic experience: Dr Wong is the best dentist I've had and he'll be my only dentist from this point forward. I recieved the best service prior to, during and after my braces removal. I've got the smile I want now and I couldnt be happier. Ensuring my dental health is now one thing I can worry about less, and I can assure you it's the best decision you could make regarding yours too.
Thank you Paul. It was a pleasure helping you to achieve your perfect smile. Thank you for always being so polite and having great manners.
Fantastic experience: 10/10 services Dr. Wong and Dr. Kao is the best dentists I have ever seen in my life (professional skilled and very kind) Also I am highly recommend Dr. Carmen as your general dentist, very professional and very patient.
Thank you YuHeng for your positive feedback!
Fantastic experience: I have been coming here for many years, they are always professional and very accomodating and their work is awesome. Thank you!!
Thank you Sarah!
Fantastic experience: Couldn't speak more highly for Dr Xiao Zhang! Took mom there for tooth extraction. As an anxious dentist patient, she was blown away by the care taken to help her through the procedure. Dr Zhang is very knowledgeble and caring. I didn't catch the assistant's name, but she also provided great customer service. Abosolutely deserve 5 stars.
Thank you Katrina
Fantastic experience: Got my braces done by Dr Wong who was very professional and attentive. The receptionist was also helpful with general enquiries. A generally stress-free experience.
Thank you Trevor
Negative experience: I called up for a booking this Tuesday and was answered by a receptionist named Annie, not only was she unable to help with my enquiries for braces and teeth whitening, her utterly poor attitude made me rethink how this dental surgery operates. For anyone wanting to visiting this dental surgery, do consider the quality of customer service you'll get.
Oscar, sorry to hear this but we cannot find your name in our system. Can you please email us at [email protected] with the name that you registered with us so that we can look into it. This sounds out of the ordinary as Annie is well known to provide the best customer service by our other staffs and our patients.
Fantastic experience: I've had my teeth cleaned and wisdom tooth removed at the surgery for many years, very professional and experienced dentists. I didn't have much pain from the tooth extraction despite the wisdom tooth cut in half. The tooth cleaning was by another dentist also was not painful. I'm very satisfied.
Thank you Siu Chi! We are always very happy to hear our patients are very satisfied with the outcomes of their treatment and experience here in our clinic.
Negative experience: The tooth extraction process is very painful and very bad。 Technology is very poor !The doctor is Dr song。
Sorry to hear about your experience. The receptionist did manage to book and fit you in on the same day which was a weekend when you called in with an emergency toothache. The doctor and receptionist did quote you the price beforehand and gone through the extraction process and risk involved that you gave consent to. 2 days after the extraction , you came back for a review appointment due to discomfort. Another doctor in our clinic reviewed your wound and it was healing well. But there was an ulcer on the gum next to the wound that the GP medical doctor you saw thought it was an infection. The treatment outcome was successful and you said you are happy now when the receptionist called you later on to check if everything was alright. If you have any other questions, please do not hesitate to contact the clinic. If you do not have any other questions, please remove this review at your convenience.
Fantastic experience: Was anxious about my first wisdom tooth extraction however Dr Chung was phenomenal, she explained the entire process and was super gentle (i had no pain during the procedure and wasn't in any pain afterwards). All i can say is don't hesitate about going to Wong & Kao, their staff are lovely and professional; definitely recommend for those without private health insurance.
Thank you Kos! Dr Carmen Chung is well known for her gentleness!
Fantastic experience: Went here for tooth extraction and cleaning, Dr Anna did a great job, gentle and thorough, highly recommended..
Thank you Sathish! Dr Anna Li really looks after her patients well!
Fantastic experience: My family and I have been with this dental surgery for more than a decade so I strongly recommend this place for any of your dental problems!! Throughout the years I had my braces, the monthly treatment was executed nicely. The dentists there are very family friendly and understanding :)
Negative experience: The receptionist provided misleading information and ended up with unexpected charge.
Fantastic experience: Dr Wong has been my family dentist for a little over two and a half years now, where every appointment he goes over all the little details and makes sure you are satisfied with any work he conducted in the process. I recently just finished my braces treatment with him & I can proudly say it went by very smoothly & quickly, as he listened to all my concerns and fixed them, adjusting the preproposed plan to my interests. Definitely highly recommend for any dental treatment!
Fantastic experience: Dr Wong and Dr Kao have been my family dentists for more than 6 years. Both of them are very professional and kind to the patients. I have four crowns fitted by either Dr Wong or Dr Kao over the years. These crowns are all functioning very well so I believe they are worth every penny... If you live near Burwood area and need any dental help, I would highly recommend Wong and Kao Dental Surgery~
Positive experience: 3 stars cuz doctor is good but receptionist doesnt seem like she knws customer service , rude ..
Fantastic experience: 暫時拔了3隻智慧齒。第一次是Dr Yu & 第二次是Dr Wong。專業而且態度好,拔手術過程基本上完全不痛,很滿意。
Fantastic experience: I've seen both Dr Kao and Dr Wong for the past 9 years. They are very professional and friendly. Highly recommended!
Fantastic experience: nice dental!
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