Pacific Smiles Dental Deception Bay

Fantastic experience: Dr V Sharma and all the staff at Pacific Smiles Deception Bay are excellent! Always make you feel comfortable and do a great work on your teeth I highly recommend Pacific Smiles Deception Bay

Fantastic experience: Friendly, efficient and informative

Fantastic experience: Pacific Smiles Dental Deception Bay offers an exceptional experience from start to finish. The staff are welcoming and professional, and the care provided is of the highest standard. If you're looking for top-quality dental care, I highly recommend Pacific Smiles Dental Deception Bay.

Fantastic experience: Staff are very friendly. Dr.Reema was very helpful to me.makes me very comfortable during the procedure.

Fantastic experience: First time went here to Dr Lin. Satisfied with the services they provide. The clinic is very clean and tidy. Front desk staff is very friendly and patient. Dr. Lin is gentle and explaining all the steps that he made. Will come back for sure.

Fantastic experience: Great team and always an easy experience (as dentist visits go )

Fantastic experience: Very professional service by V.Sharma.

Fantastic experience: Absolutely thrilled with how calming, kind and reassuring Dr Wong and the lovely receptionist was - had been worried about the appointment but was a fantastic experience. Thankyou

Fantastic experience: Great team. Awesome service. Excellent dental care

Fantastic experience: Highly attentive staff with the first painless clean I have ever received

Negative experience: My 10 year old had an appointment today at 530pm. The lovely receptionist called to say they were running ahead of time and asked if I could be there at 510pm. We showed up on time and waited a half hour. The dentist walked in and we waited again. When Angus Wong finally came out and told us to go to room 2 we followed him in. I told Mr Wong that my child had anxiety and was scared. Mr Wong was abrupt and made me feel like he didn’t want to be there. He reclined the chair, put glasses on my son and when my child cried he said “if he’s going to play up I can’t help”. He did not ask for medical history. He simply did not care. I have read other reviews on Mr Wong and can relate! Angus Wong should be put through a course or two on bed/chair side manner before APHRA become involved. Absolutely disgusting behaviour from a medical professional.

Fantastic experience: Friendly staff with great service

Fantastic experience: Pacific Smiles at DBay has always been good. I’ve been bring all my kids here for about 10years and have never had a bad experience.

Fantastic experience: Very thorough and detailed analysis and treatment suggestions for my dental care.

Fantastic experience: No one is a fan of the dentist but the team here at Pacific Smiles Deception Bay are ultra professionals! I visited the clinic for the first time today and seen Dr Vaneeta Sharma. What a professional who is very dedicated to her profession and patients. Very thorough, explained everything, was gentle and considerate and had some great follow up advice to consider. Well done Team Pacific Smiles Deception Bay!

Fantastic experience: Friendly

Fantastic experience: Highly recommend. The BEST experience I've ever had with a dentist . Didn't feel the needles at all. 3 teeth removed. Doc had an encouraging soothing voice and calmed my nerves. Excellent. Lady's out front are lovely too. If you've ever felt nervous going to a dentist these guys are brilliant. Thank you so much guys.

Fantastic experience: Staff are very friendly and make my experience pleasant

Fantastic experience: Friendly and welcoming reception team. Dr Vineeta is exceptionally good, her dental work is detailed and thorough.

Fantastic experience: My partner (Bruce Jensen) came into the office today and had a wonderful experience at the dentist. He was stressed about seeing the dentist after such a long time. He is very selective when it comes to choosing health practitioners, but he came home very happy. He said Dr Wong was professional, patient, and caring. I couldn’t be happier! He looks forwards to seeing Dr Wong again and continuing his treatment. Thank you for taking care of him.

Fantastic experience: Firstly, I found the initial welcome from Jacki and the new patient process to be friendly, relaxed, and straightforward. During my appointment, the service provided by Shayla was both professional and calm. Her non-invasive approach as the dental assistant and the overall flow of the service were outstanding. Dr Vaneeta Sharma communicated clearly, and her explanations of the required services were exceptional. She took my dental history and personal needs into account, working with me to establish a realistic plan for moving forward. I particularly appreciated how the appointment stayed on track with its intended outcomes. Dr Vaneeta’s ability to understand my intake form and tailor the appointment to my individual needs while remaining focused on the purpose of the visit was refreshing and easy to navigate. I left feeling a sense of accomplishment and confidence in proceeding. Thank you to everyone for making my dental visit such an enjoyable experience! I look forward to being a long-term patient at this dental clinic.

Fantastic experience: Great service and super friendly staff. Doc Wong is awesome

Fantastic experience: Dr Angus is great

Fantastic experience: Professional, caring and kind team of people

Fantastic experience: After a traumatic visit to a dentist a few years ago, where I suffered a huge reaction to an anaesthetic & was then told that the dentist couldn't see me again, I was left with a fear of going to the dentist. I have visited Pacific Smiles at Deception Bay a few times now and have been offered a different type of anesthetic, reassurance and care that I haven't received elsewhere. Thankyou to the team for understanding this anxiety .

Fantastic experience: Amazing people at Deception Bay

Fantastic experience: Dr V is very kind and dental. Jackie on font desk keeps conversations going which is very important to me.

Fantastic experience: Everyone was polite and respectful. Our immediate concerns were prioritised. The price was less than expected.

Fantastic experience: All staff are lovely...put you at ease..had a big job done recently..Angus is a legend (supports the wrong team though) thanks a lot guys highly recommend hirecommend

Negative experience: Had a terrible experience with the male dentist (Angus Wong) today, normally dont write reviews but after multiple things he did I started to write a list of all these inappropriate things and it just kept going: Walks out of the room 3x without telling us Didn't warn about injection, just stabbed and squeezed He treated my mum (the patient) like a toddler despite being told she's had multiple teeth removed before. She is 55 years old and has always had the gas, she requested it for this but he made her feel uncomfortable for requesting it and acted very judgmental for the request Told to make no noise after jamming a needle in gum without warning "if you make noise I can't do this" Repeatly told her how difficult the tooth removal is and that if she doesn't behave correctly he couldn't do it right Based all his judgement on her being on anxiety meds and the gas request, despite her staying calm and sat still throughout the whole procedure and she remained very respectful despite his demeanor Repeatedly told her not to move when she wasn't moving, as if he was just assuming she was going to be difficult Didn't really explain the procedure and didn't walk her through anything that was happening Didn't once mentioned his capabilities and that he can actually do the job! Knowing she had anxiety, he just tried to talk her out of the procedure Told me to move out of the way and just sit down, despite me being at the end of the bed and just holding her hand while they were at the head of the bed. Extremely rude.. and not just to us but his assistant too Made us feel uncomfortable and like we were wasting his time for being there Spent 30 minutes trying to convince her not to do it because she has anxiety only took 20 minutes to actual get the tooth out, despite the appointment taking an hour Didn't explain any of the after care and anytime we asked a question he seemed annoyed like he was trying to get us out of the room Only positive was the nice assistant and receptionist

Fantastic experience: They are always friendly and helpful. They make you feel more like a friend rather than ‘just a patient’.

Fantastic experience: Was really friendly and informative, kind to the kids

Fantastic experience: Amazing service and care by all the staff. Dr Sharma is amazing with kids and puts them at ease straight away.

Fantastic experience: Absolutely fantastic!! My 3 year old first time at a dentist and they did everything and more to make her feel as comfortable and safe as possible. I’m so thankful for this experience now my little one is so excited to come back in 6 months!

Fantastic experience: Dr Sharma had a very calming nature about her. She was very articulate in what she was doing, keeping me updated every step of the way. I am a very anxious person and Dr Sharma and the dental assistant kept on checking in with me that I was doing ok. I had put off going to the dentist for a very long time, but I walked out feeling a sense of relief and I will definitely be rebooking soon for a clean and check up. I could not recommend Dr Sharma enough, especially if you are an anxious person. The booking in process was very easy online and the cost was pretty reasonable, especially considering I do not have any private health cover.

Fantastic experience: Clean, lovely, proficient staff

Fantastic experience: Excellent service

Fantastic experience: Fantastic dental practice. I highly recommend Dr Angus Wong. He keeps you informed throughout the whole dentist appointment and is kind and gentle.

Negative experience: Do not tell you, you won’t get your issue resolved on your first appointment, costing two appointments with 2.5 weeks to get issues / huge hole/ broken tooth fix.

Fantastic experience: If you want skilled dental care and professional service, we have it right in the heart of Deception Bay. See Dr Vaneeta Sharma at Pacific Smiles Dental. I have needed work from minor to major fillings and even a crown more recently. I am quite selective when looking for quality dental services and I thoroughly recommend Pacific Smiles Dental, Deception Bay.

Fantastic experience: They're very friendly and fantastic staff, I can't praise them enough for helping with my anxiety issues while being at the dentist, thankyou.

Negative experience: I’m not happy because I can feel the injection on my gum I was trying to stop but doctor still continue to give me the needle that’s was horrible and I have another appointment again I’m thinking should I cancel my appointment next time and look for another dental.until now I can’t sleep and thinking about it that doctor should listen and stop and put more numb on my gum.I hate it still remember what happen maybe because it’s a government funding maybe that’s why

Fantastic experience: Great personal service!

Fantastic experience: Awesome friendly staff and dentist was wonderful taking into consideration all of my health needs.

Fantastic experience: I really hate going to the dentist but the staff at Deception Bay really made the visit so much easier. Dr Jeff Xiao (dentist) in particular was great, explained everything to me, would recommend them to everyone. Thank you.

Negative experience: Thought this dentist was good, I had missed a couple of appointments due to being unwell and was told to stay home and not attend the appointment, and then another time because my son had to go to hospital for an asthma attack. Apparently these aren't good enough reasons, and am required to put a deposit down because my most recent one I was admitted into the psych ward, got a phone call 1 week prior to my appointment I told them that I was in the ward for suicide watch, so she said she cancelled my appointment, and to call back when I get out. I didn't receive any text message, as my appointment was apparently cancelled. I called up today, as I am out and needed to rebook, to be told that I didn't show up And missed my appt and apparently it was short notice, so now I need to put down a deposit. Seriously? Maybe if you did your fkn jobs properly, or could write something down, you would know that I was required to reschedule due to being in a fkn psych ward. Jamie Lee or however you spell it, learn proper customer service you are one rude person and I suggest next time, have some compassion and understand a person's situation and your staffs poor work ethics before you talk down to me. Going somewhere else now and I will be contacting the head department for Pacific smiles to complain about how you speak to people and the incompetent staff member who called me and didn't write down that she told me she cancelled my app without prejudice, and to call back when I'm out of the ward but actually failed to do so. ✌️

Fantastic experience: Very friendly and always doing their best to help you the best way they can.

Fantastic experience: Dr Vini and Ella were very kind to my kids who had checkup and cleans today. My son got to press the buttons on the chair and spray the air and my daughter loved the donut sunglasses. We will definitely be back again.

Fantastic experience: Great Reception team and friendly dentist! Thanks Jeff! Clean and tidy facility. Would visit again!

Positive experience: Fantastic service and great honest dentists

Fantastic experience: 10 out of 10 going back today lots of pain ELLEN can fix

Fantastic experience: If I could rate this practice 6 stars I would. As soon as you walk into this practice the staff are friendly and professional. Dr Jeff Xiao (Dentist) was incredibly great and made me feel comfortable and explained everything thoroughly. I travel over 500kms to visit this practice as I know they are professional, friendly and will make you feel comfortable. Highly reccomend!

Negative experience: Worst dental surgery i have ever been to staff are good but dentist is a complete ass argued with me for 30mins telling me other dentist and doctor's were wrong yet he is entirely wrong poor poor service 0 rating