Pacific Smiles Dental Bass Hill

Pacific Smiles Dental Bass Hill
Bass Hill Plaza, 753 Hume Hwy
2197, Bass Hill
+61297549100

Opening hours

  • sunday: 10h-16h
  • monday: 8:30-18h
  • tuesday: 8:30-18h
  • wednesday: 8:30-18h
  • thursday: 8:30-18h
  • friday: 8:30-18h
  • saturday: 8:30-17:30

At Pacific Smiles Dental we’re passionate about improving the oral health of all Australians. We offer a broad range of general, family, and cosmetic dentistry services with an unwavering commitment to quality patient care.

Our comment from Top Dentistas about Pacific Smiles Dental Bass Hill:

Pacific Smiles Dental Bass Hill is renowned for its exceptional service and professional standards. Customers frequently commend the clinic's cleanliness and the punctuality of appointments, indicating a respect for patients' time. Many users have expressed their satisfaction with the high level of care provided by the dental team, particularly highlighting the expertise of Dr. Viet Tran and Dr. Arjun Gyawali, who are noted for their professionalism and gentle approach. Patients appreciate the welcoming atmosphere created by the friendly reception staff, which helps ease any anxiety surrounding dental visits.

Some of the standout comments include:

  • “Very professional, clean, and always on time.”
  • “Excellent patient care and a very friendly team.”
  • “I feel fortunate to have access to such a high standard of dental care right here in Bass Hill.”
  • “The process was quick and painless, making it a pleasant dental experience.”

Overall, Pacific Smiles Dental Bass Hill has built a reputation as a trusted and highly recommended dental clinic, where patients can anticipate quality care and a supportive environment during their visits.

Pacific Smiles Dental Bass Hill: Reviews

3.9/5 (61 Reviews)
Jay Weerasinghe 2 months ago

Fantastic experience: Very proffesional clean and most importantly always on time

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Jay,
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Bass Hill. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.

Antonella. S R-C 3 months ago

Fantastic experience: Best best best dental clinic and very clean and professional dentist and receptionist!!! So quick and friendly at squeezing in last minute emergency visits!!! So so very happy I chose to call this clinic when another dental clinic canceled on me at the last minute after a three months long painful wait to remove two of my teeth!!! Amazing dental clinic I recommend this clinic to everyone !! 10/10!

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Antonella,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Pacific Smiles Dental Bass Hill. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!

James Punter 4 months ago

Fantastic experience: Top dentist Dr Viet Tran

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi James,
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Bass Hill. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.

Viji Varghese 4 months ago

Negative experience: No satisfaction at all with the customer care service dental filling came out with couple of months

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi there, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.

Zaneta Girazova 4 months ago

Fantastic experience: Excellent dentist.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Zaneta,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Pacific Smiles Dental Bass Hill. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!

Scott Dimmock 5 months ago

Negative experience: Was told 1 price and charge 3 times as much

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi there, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.

Pete Jay 5 months ago

Fantastic experience: Dr t and the amazing receptionist made me feel so Welcome on Saturday morning I can’t wait to see them again and hope to leave there a new person

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Pete,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Pacific Smiles Dental Bass Hill. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!

Graeme Melham 5 months ago

Fantastic experience: Very good dentist, highly recommended.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Graeme,
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Bass Hill. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.

Carol Maamary 6 months ago

Negative experience: Terrible service. They are not a gap free dental provider. They charge a gap for cleaning Children’s teeth and “$75 examination fee” to look inside a child’s teeth and then extract a tooth before charging over $200. When questioned by the practice manager she was bold and rude and said they are within their rights to charge an examination fee for 2 mins of work. A money hungry business with no morals and ethics. Stay away!

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi there, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.

Mahmuda Sharmeen RAHMAN 6 months ago

Fantastic experience: Dr. Arjun Gyawali is very friendly and professional.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Mahmuda,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Pacific Smiles Dental Bass Hill. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!

Wally Ghanem 6 months ago

Negative experience: Very disappointed My gum is no better after treatment

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi there, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.

Lee Tahitua 7 months ago

Fantastic experience: I’m incredibly grateful for the outstanding level of patient care, professionalism, and dedication to doing what truly serves the best interest. Dr. A. Gyawali is one of the most skilled, respected, and experienced dentists in the area. I feel fortunate to have access to such a high standard of dental care right here in Bass Hill. A special thanks to Rose at the reception — her warm smile and friendly greetings always help put me at ease during my visits. I’ve had two appointments so far and results are life changing. Thank you again I highly recommend this clinic to anyone seeking exceptional dental care.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Lee, this positive review made our day!
Thank you for sharing your satisfaction with the service you received at our Pacific Smiles Dental Bass Hill. We're dedicated to providing exceptional care, and your feedback shows that we're on the right track.
We appreciate your support and look forward to seeing you at the next visit.

Brad Keane 7 months ago

Fantastic experience: Felt very relaxed, no pain even getting a tooth extracted.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Brad, this positive review made our day!
Thank you for sharing your satisfaction with the service you received at our Pacific Smiles Dental Bass Hill. We're dedicated to providing exceptional care, and your feedback shows that we're on the right track.
We appreciate your support and look forward to seeing you at the next visit.

cornelius kiptoo 8 months ago

Fantastic experience: I thought it would be a painful experience but thanks to the expert doctor

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi there,
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Bass Hill. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.

Aliosaurus KOA 8 months ago

Negative experience: Rose has great customer service skills. Anton is very professional and knows what he’s doing as a dentist. Once the manager intervened I cancelled my whole appointment and will never go back.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi there, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.

Phuong Le 9 months ago

Fantastic experience: Dr Anton Tran cleaned my teeth carefully and gently. I don’t feel hurt at all comparing to other dentists I have visited . I will recommend friends and family to him

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Phuong,
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Bass Hill. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.

Đàm Thị Thúy 10 months ago

Fantastic experience: Nice and professional

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi there,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Pacific Smiles Dental Bass Hill. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!

Adam Beatty 10 months ago

Fantastic experience: Great Dental service, very professional My young Son was very happy with the experience and how they dealt with him.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Adam, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

Thi Hoang 10 months ago

Fantastic experience: Professional receptionist and Dr’s We have been coming here for 3 years now and have not had any negative experiences. Both my 6 and 8 year old had their fillings done and did not complain of any pain. We left with 2 happy girls :) couldn’t ask for a better dentist experience.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Thi,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Pacific Smiles Dental Bass Hill. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!

tomas lava 1 year ago

Positive experience: every annoy to keep bushing for booking , taking care of teeth it is thing should do but no body do for free , and money have to make it it depend on finance situation , i dont like the way you treat your patient look like you try to make it quick then get the other patient , dentist to hurry to make money than treatment , DENTIST TRY TO MAKE IT QUICK , AND RECEPTION TRY TO PUSH BOOKING , this is my comement hope you can improve , money we need it , but humanity treatment need understand

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi there, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.

Sarah Yazbeck 1 year ago

Negative experience: Would not recommend to anyone. I was conned into an appointment for my son saying that it was free - got there, the dentist asked my son to smile - no treatment whatsoever provided and in and out in under 5 minutes yet charged $83 saying “there’s no such thing as a free appointment”. Receptionist not helpful at all.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Sarah, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.

Manoj Bogaati 1 year ago

Fantastic experience: Friendly staff and good service. Highly recommend to Dr Arjun Gyawali who is a very professional and a good advisor for the dental health. Using the mouth guard to prevent further deterioration of my tooth. Thank you for the arrangement of it.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Manoj, this positive review made our day!
Thank you for sharing your satisfaction with the service you received at our Pacific Smiles Dental Bass Hill Centre. We're dedicated to providing exceptional care, and your feedback shows that we're on the right track.
We appreciate your support and look forward to seeing you at the next visit.

Terence Osullivan 1 year ago

Fantastic experience: Professional and caring

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Terence,
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Bass Hill Centre. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.

Doonya Faraj 1 year ago

Negative experience: Stay away! Im a regular and have always looked after my teeth ! I have record of all my visits since 2021 due to their negligence and not doing their job correctly Dr AJ wife saw me when I had really bad pain in a tooth and palmed it off as “your just sensitive and need to use sensodyne tooth paste or your grinding too much” when she should’ve taken an x-ray to ensure there was no cavity or issue the eye could not see! I returned a few months later to complain of the pain and still no x-ray was done so I continued to use the toothpaste and pain killers weekly ! I now need a root canal when her husband Dr AJ 2 weeks ago decided to finally do an Xray and see the cavity had reached my nerve ! They should be held accountable to this huge bill I have incurred to see a specialist now. Looks like you need to remind the dentist to do an Xray ! I wasn’t pregnant nor trying nor low on funds ! I’ve had private health insurance for over 10 years. This place is a joke ! With proof of regular visits they could’ve easily sorted it as a small filling before it turned into a cavity that reached my nerve !

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Doonya, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.

Judy 1 year ago

Negative experience: Turned up with two young kids after confirming booking over the phone, only to be told once we arrived that we did not confirm so they had booked someone else. No apology either. Poor administration and reception services. Waste of our time.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi there, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.

A D 1 year ago

Negative experience: Receptionist is as useless as she looks

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi there, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.

Suman Karki 1 year ago

Fantastic experience: Nice and friendly staff, Doctors are very professional

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi and thank you,

Your positive feedback has made our day. Thanks for letting us know about your experience - we're so glad that we met your expectations. We’re looking forward to your next visit.

KHURSHID AHMED 1 year ago

Fantastic experience: I was first time visitor for dental clean and check up. Very helpful staff and receptionist. The surgery is very clean and tidy. Most importantly Dr A. Gyawali was very professional, honest and gentle Dentist. Highly recommended dental practice.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi KHURSHID,
We're so grateful for your kind words about the care you received at our Bass Hill Centre. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.

Rhonda 1 year ago

Fantastic experience: Great experience easy to book

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Rhonda,
We're so grateful for your kind words about the care you received at our Bass Hill Centre. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.

Kerry 1 year ago

Fantastic experience: Very good dentististry anyone whom has huge phobia of dentist be reassured you will be fine here

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Kerry,
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Bass Hill Centre. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.

Joseph Cuschieri 1 year ago

Fantastic experience: Clean and friendly ,felt really relaxed and comfortable never even knew my tooth was extracted

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Joseph,
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Bass Hill Centre. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.

K Magasiva 1 year ago

Fantastic experience: The receptionist Sarah needs a pay rise, was the friendliest receptionist I’ve ever met at a medical facility, made me feel so welcome, she was dealing with a difficult customer infront of me and as rude as he was to her, she was so patient and still handled him with a big smile, cause I wouldn’t of had that patience she did lol, Victoria the dentist made me feel so comfortable and explained everything well, super patient with the million questions I had , made sure to make my experience as pain free as she could. Would definitely come back!

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi there, this positive review made our day!
Thank you for sharing your satisfaction with the service you received at our Pacific Smiles Dental Bass Hill centre. We're dedicated to providing exceptional care, and your feedback shows that we're on the right track.
We appreciate your support and look forward to seeing you at the next visit.

Maggie Tang 1 year ago

Fantastic experience: Friendly staff, on time appointment, no waiting time and Dr Tran is perfect !

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Maggie,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Bass Hill Centre. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!

Michael C84 1 year ago

Fantastic experience: Came here as a first time patient for a checkup and clean after years of not visiting a dentist. Was made to feel at ease by the receptionist and staff including Dr. Viet Tran and his assistant who were fantastic and welcoming. The whole process was quick and painless. Will definitely be returning. Thanks again

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Michael,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Bass Hill centre. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!

Pelenaise Kava Taufalele 1 year ago

Fantastic experience: First time patient. Very easy to book an appointment online. Dr Viet Tran was very efficient and straightforward with the procedure. Very happy with the results and will revisit for future appointments.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi and thank you,

Your positive feedback has made our day. Thanks for letting us know about your experience - we're so glad that we met your expectations. We’re looking forward to your next visit.

Faraz Fitness 1 year ago

Negative experience: I don’t recommend, please stay away from this dental, Wasted my time and i am sure will waste your time too I booked an appointment for 11:00 am they kept waited me for 40 min and then said sorry come back later Completely unprofessional.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi there, thanks for your feedback.
We value patient experience at Bass Hill centre and apologise for any inconvenience. Could you kindly reach out to us at [email protected]?
We're committed to taking on your feedback and ensuring a better experience for you in the future.

gaurav taneja 2 years ago

Fantastic experience: Good and did good cleaning and answer all queries

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Gaurav, this positive review made our day!
Thank you for sharing your satisfaction with the service you received at our Bass Hill Centre. We're dedicated to providing exceptional care, and your feedback shows that we're on the right track.
We appreciate your support and look forward to seeing you at the next visit.

Melinda Henderson 2 years ago

Fantastic experience: Very good and gentle removal of my wisdom tooth.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Melinda, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

Shabriyanti Wenno 2 years ago

Positive experience: Dr all great & friendly as well as staff

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Shabriyanti, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

Fiona M 2 years ago

Fantastic experience: Great place and made me feel at ease. I have an extremely terrible experience previously with another dental practice. But.. pacific smiles dental was amazing Especially Dr. A Gyawali Thank you!

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Fiona, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

Jamal Arnaout (Jamaaru) 2 years ago

Fantastic experience: the availability and location was perfect for me. But also the great customer experience first of on the phone with Zena she was lovely and helpful. It wasn't long until I saw Dr. Sadhana which she was amazing and great at what she did to relief me from my pain. But mostly I would like to appraise and thank her assistant who was with her comforting me whenever I was getting in so much pain she really was truly amazing, whatever your name is you are truly amazing.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Jamal, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

Ang1983 2 years ago

Fantastic experience: Very professional and the results show. Awesome job. I would recommend this dentist 100%.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Angelo, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

Jafar Saed 2 years ago

Negative experience: Iam not happy about service ,they didn’t solve the problem and charge me for panorama for nothing and scan , I don’t recommend

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Jafar,
Thank you for taking the time to tell us about your recent visit to our centre. Patient satisfaction is everything, and we’d like the opportunity to make it right.
Please email us at [email protected] with your preferred method of contact and a member of our team will be in touch soon. We look forward to discussing your experience further.
Yours sincerely, Pacific Smiles Dental

Antonia Assaf 2 years ago

Fantastic experience: On my initial visit Dr Adhikari was honest in her consultation and gave me options to achieve my desired results. During the visit in which I received my treatment, Dr Adhikari and her assistant Rose we're reassuring. They took their time to ensure I was satisfied with the results and I am so very happy with the way my teeth turned out. Thank you to you both!!

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Antonia, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

Maureen Mcilwrath 2 years ago

Fantastic experience: Appointments easy to arrange. Dentist very gentle and explained what he was doing and provided options for future dental work required.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Maureen, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

Busra Ilana Kilic 2 years ago

Fantastic experience: Very friendly staff. Would highly recommend this dental clinic as one of the most welcoming dental place in our area.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi there, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

Soomie Nayager 2 years ago

Fantastic experience: Dr Gayawali and his team are professional, kind, understanding and knowledgeable. No excess unnecessary dental work. Impeccably clean and hygienic premises with up to date equipment. Dr Gayawali is a dental rock star and he makes you feel comfortable and reassured that your best interests are paramount for him.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Soomie, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

Jan Dredge 2 years ago

Fantastic experience: Easy to make a booking. Friendly staff and everything explained. Takes multiple private health companies.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Jan, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

Izo Iziii 2 years ago

Negative experience: Very bad experience never again

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi there,
Thank you for taking the time to tell us about your recent visit to our centre. Patient satisfaction is everything, and we’d like the opportunity to make it right.
Please email us at [email protected] with your preferred method of contact and a member of our team will be in touch soon. We look forward to discussing your experience further.
Yours sincerely, Pacific Smiles Dental

Mohammed Ajaj 3 years ago

Fantastic experience: Best service from reception all the way to the dentist.... highly recommended

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Mohammed, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

Waereti 3 years ago

Negative experience: I had an awesome dentist Dr A Gyawali he's honestly top notch. However I was getting cash out and had to get smaller change to pay for the visit. so I went to the chemist next door and the receptionist followed me in and in front of other people asked if I was going to pay. She then stood at the window watching me to make sure I came back. I told her she made me feel like a theif and her response was "it's company policy".

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Waereti,
Thank you for taking the time to tell us about your recent visit to our centre. Patient satisfaction is everything, and we’d like the opportunity to make it right.
Please email us at [email protected] with your preferred method of contact and a member of our team will be in touch soon. We look forward to discussing your experience further.
Yours sincerely, Pacific Smiles Dental

Zulfiker H. Khandaker 3 years ago

Fantastic experience: Great dentists and staff. Highly recommended.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Zulfiker, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

Anna Ho 3 years ago

Fantastic experience: If I could give more than 5 stars I would for Dr Anton, for his time and patience and mannerism when treating my 4 year old daughter. And did not charge extra for all the extra additional time/session spent too!

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Anna, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

ting xiao 3 years ago

Negative experience: I am new to private insurance got referred by hbf to get a check up done in pacific smiles bass hill. However i ended up to be given a few xray including a big mouth xray. When i have done the check up first the dentist said my teeth was all good but later asked me to do those xrays I wasn’t informed about the cost of the xray. I feel this is very unnecessary and it doesn’t matter whether i paid out of pocket or not i should be informed about the cost first. Also if it is unnecessary should not encourage the patient to do those xrays.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Ting,
Thank you for taking the time to tell us about your recent visit to our centre. Patient satisfaction is everything, and we’d like the opportunity to make it right.
Please email us at [email protected] with your preferred method of contact and a member of our team will be in touch soon. We look forward to discussing your experience further.
Yours sincerely, Pacific Smiles Dental

Soph 3 years ago

Negative experience: $437 for a single filling! Hope I’m invited to your Christmas party I helped fund!

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Soph,
Thank you for taking the time to tell us about your recent visit to our centre. Patient satisfaction is everything, and we’d like the opportunity to make it right.
Please email us at [email protected] with your preferred method of contact and a member of our team will be in touch soon. We look forward to discussing your experience further.
Yours sincerely, Pacific Smiles Dental

Nicky Nguyen 3 years ago

Negative experience: The dentist is really good how every very bad service from the front desk girls. Their system is always down. When booking online on the website i would get an confirmation email but when i show up my booking is not on the system at all. This has happened to me twice now. They will randomly send you confirmation booking text to confirm a booking I did not even make & when you call to ask them why they text you & all your family members confirming appointments that we never booked, they say its an error on the system. And the front desk girls are aways very rude.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Nicky,
Thank you for taking the time to tell us about your recent visit to our centre. Patient satisfaction is everything, and we’d like the opportunity to make it right.
Please email us at [email protected] with your preferred method of contact and a member of our team will be in touch soon. We look forward to discussing your experience further.
Yours sincerely, Pacific Smiles Dental

Lineth Carreon 3 years ago

Fantastic experience: Dr Anton is really good. My bottom teeth are sensitive but I did not feel any pain during my check up and clean. He also informs the patient what procedures he is doing which is really helpful. Highly recommend Dr Anton and this clinic! The staff are also nice and very professional. I have private health insurance and they don’t charge gap fees.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi there, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

Iman 3 years ago

Fantastic experience: I went in for a root canal treatment with Dr Muhanned. Very experienced dentist with excellent bedside manner and extremely honest. Highly recommend!

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi there, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

Jason F 4 years ago

Fantastic experience: Had a check-up and clean at Pacific Smiles by Dr. Viet Tran.  He and all the staff there were brilliant.  So polite, easy to talk to and always checked on my welfare throughout the process. Highly recommend Pacific Smiles, great please and great experience (this coming from someone who dreads going to dentists). Thanks again team!!

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi there, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental

Naqi K 4 years ago

Fantastic experience: Lovely experience, extremely friendly staff and dentists. Manager was exceptional, definitely will be back.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Naqi,
Thank you for taking the time to give us such positive feedback. Patient satisfaction means everything to us, so we really appreciate hearing about your experience.
We look forward to seeing you (and your teeth) again.
Yours sincerely, Pacific Smiles Dental

Babu Nickson 4 years ago

Fantastic experience: Excellent patient care and a very friendly team.

Pacific Smiles Dental Bass Hill
Pacific Smiles Dental Bass Hill

Hi Babu,
Thank you for taking the time to give us such positive feedback. Patient satisfaction means everything to us, so we really appreciate hearing about your experience.
We look forward to seeing you (and your teeth) again.
Yours sincerely, Pacific Smiles Dental

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