Sanctuary Lakes Family Dental
Information about Sanctuary Lakes Family Dental
3030, Point Cook
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-19h
- friday: 9h-19h
- saturday: 9h-17h
At Sanctuary Lakes Family Dental in Point Cook, we provide a positive experience for every patient who walks through our doors. With our experienced dentists and state-of-the-art clinic, you can trust that you and your family have come to the right place for all your oral health needs. We offer general dentistry services, restorative treatments, cosmetic services, orthodontics, periodontics, and oral surgery. Insurance accepted. Same-day & Saturday appointments. Visit our website today!
Our comment from Top Dentistas about Sanctuary Lakes Family Dental:
Sanctuary Lakes Family Dental is a highly recommended dental clinic known for its exceptional service and patient care. Customers consistently praise the friendly and welcoming atmosphere from the moment they walk through the door. Here are some highlights from user experiences:
- Professional Staff: The dental team, including Dr. Dharini and Dr. Tiba, are noted for their professionalism, thoroughness, and ability to explain procedures clearly to patients of all ages.
- Family-Friendly Environment: Many families, including those with young children, feel at ease during visits. It’s common for kids to watch their favorite shows during treatments, which helps to alleviate anxiety.
- Thorough Checkups: Patients report comprehensive checkups and cleanings, often leaving feeling well-informed about their dental health.
- Consistent Quality: The clinic has earned a reputation for high-quality dental care, with many customers returning year after year due to their positive experiences.
- Clean and Modern Facilities: The clinic is described as immaculate and well-equipped, providing a comfortable setting for all dental procedures.
Overall, Sanctuary Lakes Family Dental stands out as a premier choice for individuals and families seeking reliable, high-quality dental care in a supportive atmosphere.
Sanctuary Lakes Family Dental: Reviews
Positive experience: “Just $149—Simple! There are no hidden fees, and if anything unexpected comes up, we’ll talk through options and costs before moving forward. “ ^ the above is pasted from the website. I booked the check up & cleans for myself, my husband and my 3 year old. We were all seen , examined, cleaned & x rays done. My 3 year old felt comfortable and they even put his choice of YouTube video on the mounted ceiling Tv which he loved. Dentist & assistant were kind, thorough , explained further work we need and provided a quote for this. We were very happy with the service and would return for the quoted work required. HOWEVER ; given the above & uploaded description on the website we feel mislead and prices were not transparent. I was charged $458 when I had planned and budgeted for $300 as per the website information as well as confirmation over the phone. I feel a little annoyed that we were not told x rays were an extra charge. We have not been to the dentist for years, and never in australia, so we wouldn’t know this. ( we are from the UK , x rays are not an extra charge during a check up) please update your website to be more transparent about costing of appointments and extras, and remind dentists to get patient consent for the extra charge before doing x rays . Otherwise everything else was a good experience.
Fantastic experience: I have been taking my children to Sanctuary Lakes Family Dental for many years now and each and everytime, their service is always consistent, from reception to the doctors they are friendly and caring. The doctors are professional and any questions are explained thoroughly. My children feel comfortable when they have their appointment. I highly recommend Sanctuary Lakes Dental
Fantastic experience: I have my chipped front tooth done by this dental clinic back in 2018. Thank you for the Great service and price. At that time the dentist said the resin/filling might last only one year. But it turned out to last for almost SEVEN year.s. What a wow. The filling fell off today which reminded me of this family dental. If I didn’t live miles away now, I would surely come back there to fix my tooth. Thank you.
Fantastic experience: I can't say enough wonderful things about Sanctuary Lakes Family Dentist! From the moment I walked in, I was greeted with warm smiles and a welcomed. The clinic is beautifully modern and impeccably clean, which instantly put me at ease. Dr. Dharini and the entire staff were incredibly professional, taking the time to explain every step of my treatment with patience and clarity. They truly go above and beyond to make sure you feel comfortable and cared for. My visit was smooth and stress-free, and I left with a big smile on my face. If you're looking for top-notch dental care with a personal touch, Sanctuary Lakes Family Dentist is the place to go!"
Fantastic experience: The Sanctuary Lakes Family Dental Clinic is exceptional from the moment you walk in. All the staff are so friendly, welcoming and the atmosphere is comfortable and immaculate. The treatments I have received over the years have been nothing but the highest quality. I highly recommend the Family Dental Clinic as they are the best in the west.
Positive experience: Very patient and considerate dentists and receptionists. Made the process very smooth and stress free. Thank you all for the wonderful service.
Fantastic experience: Me and my family love this dental place. They are not only experts but also warm and welcoming. Not scared to go for dental checkups anymore
Fantastic experience: Having my pregnancy tumor removed with Dr Lakshmi. Very professional doctor with hassle-free first time visit there. It took only about 30-45 mins for my appointment, pain-less process. Highly recommended
Fantastic experience: I highly recommend Dr. Lakshmi Mishra for anyone in need of scaling and polishing. The exceptional care and professionalism make this clinic stand out. I’ll definitely be returning for future dental needs
Hi Vandanaa ,
Thank you for your kind review and recommendation! We are delighted to hear about your positive experience with Dr. Lakshmi Mishra. Your satisfaction and trust in our clinic mean a great deal to us. We look forward to continuing to meet your dental needs with the highest level of care and professionalism. Should you have any questions or require further assistance, please do not hesitate to contact us.
Best regards,
The Sanctuary Lakes Family Dental Team
Fantastic experience: Highly recommended!! Dr Tiba is extremely professional, gentle and caring. Staff at this practice are professional and accommodating. The best in the West by far.
Fantastic experience: I have been seeing Dr. Tiba Shanyar for a few years now. It is important to me that I feel comfortable and relaxed with my dentist, which I am with Dr. Tiba. She always takes the time and care to excellently communicate and explain the different procedures as well as being very thoughtful regarding my wishes. I just had a denture fitted and am so very happy about the result. My husband is usually not comfortable with dentists and I recommended for him to try Dr. Tiba and he is very happy as well. So we have only had very positive experiences with Dr. Tiba.
Negative experience: The service is fine I guess. They upgraded their system and wouldn't accept our medical insurance. Most inconvenient. Don't know if I will be returning
Fantastic experience: Great customer service. Fit my emergency appointment on Saturday. Managed to make to booked me twice in the morning for check up and afternoon appointment for the exctraction. Thank you team! Special thanks for the lady at the reception. Great service!
Fantastic experience: Dr Vish was great, not one bit of pain. Very smooth and considerate. Thanks team!
Fantastic experience: Great service and price
Fantastic experience: I highly recommend this Dental Clinic. My first time there. Dr Minaz Merchont is an Angel. She made me feel so comfortable and relaxed. She explained the procedure very well. I was extremely satisfied with her service. The receptionist was also very nice and friendly. Will definitely go back.
Fantastic experience: Thank you for amazing service!
Fantastic experience: I’ve been going to this Dentist for many years and I am really happy with the service that has been provided for myself and my kids.
Fantastic experience: Highly recommended, professional, affordable and very friendly staff. My family and I have been seeing Dr. Dharini Sukai for many years.
Fantastic experience: Friendly and very professional service Highly recommend Dr Dharini and her staff. They make you feel very welcome and offer great advice
Fantastic experience: I had a fantastic experience at Sanctuary Lakes Family Dental! The staff was friendly, and my check and clean were thorough and comfortable. I really appreciated how informative they were, as they took the time to explain a treatment plan tailored to my dental needs. I felt well taken care of and confident in their expertise. Highly recommended for anyone seeking a great dental experience!
Fantastic experience: I started going to Dr Teeba 3 years ago. My whole experience has been really good. I dont really enjoy going to the dentist much and i used to avoid it at all cost however since i started seeing her, i have been less anxious, more comfortable and my results have been really good. I highly recommend Dr. Teeba and this clinic as a dentist, the clinic is readily accessible, clean and well equipped.
Fantastic experience: Gentle and considering dentist
Fantastic experience: Best dentist I've ever been to.. Super friendly team and fantastic prices ..Will definitely be telling my friends about you guys.. Keep up the awesome work .
Fantastic experience: This is our go to dental practice in Point Cook for our family, great service and care from the team. Dr Dharini is great!! She is patient, gentle and professional, addresses issues found with clear explanations on options available. Highly recommended.
Fantastic experience: Dr Dharini, Receptionist Ashlee and dental assistant Nour are absolutely brilliant. The only dentist I would see. They are friendly and very accommodating and make you feel welcome and comfortable. Thank you for being our family dentist
Fantastic experience: Excellent dental clinic, friendly staff and I HIGHLY recommend Dr Tiba! My kids and I no longer fear going to the dentist! Dr Tiba not only makes us feel comfortable but is lovely and informative! Appreciate how in depth she goes with explaining our dental issues and solutions. Couldn’t be happier!
Fantastic experience: Professional & affordable. Our family has been seeing Dr. Darini for many years. Highly recommended.
Negative experience: Not happy. Made my wife's gums bleed and no apology
Dear Michael
Thank you for taking the time to share your feedback on behalf of your wife, regarding her recent experience a our clinic.
While it is normal for gums to bleed slightly during the cleaning, we acknowledge that we should have communicated this aspect more effectively during your appointment. We sincerely apologize for any lack of clarity or explanation that may have caused her distress.
We take your concerns very seriously, and we would like to address them further. A member of our team will be reaching out to your wife personally to discuss her experience in more detail and provide a more comprehensive explanation of the process involved during her visit.
We want to ensure that she has a clear understanding of the reasons behind any discomfort you may have experienced, and we are committed to making your future visits as comfortable as possible.
Sincerely,
Sanctuary Lakes Family Dental
Fantastic experience: I've recently started going to Sanctuary Lakes Family Dental and was very impressed with my experience. My sister recommended Dr Tiba and I'm so glad that I followed her advice. Dr Tiba is a highly skilled and knowledgeable dentist who really took the time to explain everything and answer my questions. She was very thorough and gentle as well. I now can't recommend her highly enough as well!
Fantastic experience: Me and my family have been visiting this dental clinic for almost 7 years now. The staff and the dentist are all very professional and accommodating. We get all the information we need about the procedures that needed to be done. I recommend this clinic. Dr. Dharini is AMAZING!!
Fantastic experience: Excellent work, I liked the great clean they give your teeth. Friendly service and very good customer service experience on a great price
Fantastic experience: Highly recommended. Excellent service and friendly staff. I had a teeth clean done and the dentist was very gentle and efficient in the service.
Fantastic experience: I recently moved in the west and was looking for a new family dental practice. I would definitely recommend this Dental Clinic. I've been nothing but delighted by the professionalism and the attentive care provided by Dr Sukai and all her staffs. The receptionist was pleasant and friendly. Also I saw some kids doing their checkups which gave me confidence to book my daughter's next checkup for next week.
Negative experience: Dentist advised my son needed fillings so I decided to get a second opinion and the advice was totally incorrect. Perfect teeth. desperate for business
Fantastic experience: My kids love this clinic, all our family come here to do our dental checkups. Dr Dharini is kind, professional and efficient. I really appreciated her gentle approach as someone who is scared of dentists. Very upfront info about treatment and costs. Overall just a great positive experience.I highly recommend this dental clinic.
Fantastic experience: I have been coming here for years and I have always received highly professional dentist procedures and care from Dr Dharini Sukai. She always explains every procedure and takes extra care during working on my teeth. Excellent service! She is also very friendly and extremely knowledgeable. Best dentist I have ever been to. I would highly recommend Dr Dharini Sukai and her staff.
Fantastic experience: I have been seeing Dr Dharini Sukai since she opened her praxis. She has always provided excellent professional service and I would highly recommend her and her staff.
Fantastic experience: Sanctuary lakes family dental has to be one of the best dentist I have ever been to in my life. Now in saying this I am so scared of the dentist and after years of avoiding getting my teeth looked at, Dr Dharini has to be one of the most welcoming and humbling natured dentist that I have ever met, that makes you feel comfortable to sit in that dreaded chair. Even her staff hold my hand while I have my teeth cleaned or fixed. The reception staff have become my friends as they treat you exactly like that. I have recommended 1 family friend that loves her as much as I do that she is now her dentist for her and her children and now my own mother comes to her and my mum is very happy. I recommend Dr Dharini and her crew so much to everyone as they are the best. My children all go here and they feel just as comfortable as I do. Thank you Dr Dharini and everyone for always looking after myself and my children.
Fantastic experience: My son fell off and was in severe pain from his broken tooth but the receptionist at Sanctuary Lakes Family Dental was very helpful over the phone and was prompt to book an appointment for him. My son was always scared to go to the dentist but luckily the dentist we saw was very reassuring, gentle and highly skilled. Overall we had a good experience at this clinic and are satisfied with the treatment that was provided to my son. We are grateful to the staff who did their best to make us feel at ease. Highly recommended
Fantastic experience: Highly recommended! Excellent care, thorough, an efficient dental clinic! The staffs are all highly professionals , welcoming and genuinely friendly! Dr Sukai is extremely competent, meticulous and skilled in dentistry. She delivers a level of care and expertise that seldom coexist.She answered all my concerns patiently and went through every details of the procedure so that I am aware of what’s happening.
Fantastic experience: Very professional service given by a friendly, competent team.
Negative experience: Great for basic dental treatment, did a great job with filling and root canal but I will not recommend for veneers and crowns. I had my veneers and crowns done here , it didn’t look right. Painful and a whole lot of money wasted, I had to get it redone somewhere else weeks later because my veneers were all different size and one of my crown came off.
Fantastic experience: Highly recommended! Very good dental services.
Fantastic experience: Highly recommended all the staff are very nice and looking after very well
Fantastic experience: Awesome services. Polite and lovely staff. Great atmosphere.
Fantastic experience: I attended the clinic and been delivered very good services. Great staff!
Fantastic experience: Highly recommended. Had a tooth extraction with Dr Dharini sukai. Best experience ever. She explained everything and made me comfortable.
Fantastic experience: Fantastic service also well priced, highly recommend
Fantastic experience: Really nice Dentist. I and my entire family come here often to see Dr Dharini
Fantastic experience: I've had very positive experience at the clinic. Dr Dharini and her assistant are both very professional and friendly.
Negative experience: Went twice and never again! I do not recommend this place!
Fantastic experience: I had a thorough teeth clean and checkup done today and could not fault my experience! I was looked after by the dentist and her assistant who both made the experience a relaxing and comfortable one. They were both very friendly and professional in every aspect. If I could rate them more than 5 stars I definitely would, highly recommend!! 10/10
Fantastic experience: I took my family to the clinic few weeks back. Very knowledgeable and Dr Dharani was very helpful in explaining and recommending things for us. Highly recommend local dentist
Fantastic experience: Highly recommended! Amazing service with great level of professionalism and very affordable.
Fantastic experience: Awesome service
Fantastic experience: Great atmosphere and experience with Dr Dharini. We’ve been attending this clinic since they’ve opened and highly recommend them. Dr Dharini explain every procedure very well and also provides great advice on dental care. Extremely satisfied with the service i received today as usual.
Fantastic experience: I have been going there since it opened and the level of care provided by the dentists has always been great.
Fantastic experience: Great dentist and very affordable. Dr Dharini explained everything with professionalism. Happy with the service and treatment. Will definitely come back.
Fantastic experience: Great place for dental procedures
Negative experience: My wife had a tooth pain, but the receptionist has a cold face and not willing to help at all. Tried another dental, much better and helpful, solved the issue quickly.
Negative experience: I was not a happy patient. They postponed my appointment(that's ok). Later they tried to cancel it in the last minute. It was an evening and I did not have time to find another place. Finally, I could get there. The dentist checked the tooth, took an x-ray and after explain everything, I agreed to the cost to pull out the tooth. Once all ready, just before the local anaesthetic, again the dentist said this is a wisdom tooth and that costs extra. I wondered, why she couldn’t recognise it before. If I could wait another night with the pain, I walk away with my tooth.
Dear Sub,
Thank you for your feedback. We are sorry you are unhappy with the service provided and understand your disappointment. As discussed with you, one of our staff had to go home earlier than predicted and we tried our best to see you on the same day to get you out of pain and we apologise for the change in your appointment time. The dentist who consulted you, just joined our clinic at that time and was not very familiar with our fee schedule, hence the mistake in the original quote that she gave you. She did recognise it was a wisdom tooth, but just didn't realise that the fees are different for wisdom teeth extraction until the time of treatment. We do recognise that the original quote should have been honoured as it was her mistake to wrongly quote you and shouldn't have changed the price quoted after you agreed to go ahead with the treatment. The dentist has been made aware of your concern and we will endeavour to make sure that this doesn't happen again.
Fantastic experience: Always made to feel comfortable and well looked after when I'm here. Dr Dharini Sukai is professional and helpful. Always happy to come here for my dental needs
Fantastic experience: One of the best dental in Melbourne. Highly recommended. Dr Dharini is a talented and true professional who knows how to communicate to make her patients at ease and not worrying about pain. Had an amazing experience.
Fantastic experience: Highly recommended.. Very professional and outstanding service.. Dr Dharini is one of the best dentist I have been to.. she knows how to put you at ease and take away the fear of being at the dentist.. Informations are very accurate and suggestions even more helpful.. Overall amazing experience and will surely go back for my follow ups. Keep up the good job Dr Dharini and the whole team at sanctuary lakes family dental.
Fantastic experience: Thank you Dr Dharini and assistant for making my daughter feel comfortable during her checkup/clean.
Fantastic experience: Dr. Dharini explains everything in details before and after a procedure, our entire family goes to this practice, I would highly recommend this to everyone.
Fantastic experience: Excellent services and really awesome and clean facilities ever. See you soon again. Thankz a millions. Lovelots
Fantastic experience: I must say that my first experience at the Sanctuary Lakes Family Dental was absolutely amazing and it’s of great value for money. Honestly, that’s the first time I ever felt so comfortable at a dental clinic and I would like to thank Mrs Divya and her team for their diligent and professional services. If anyone is looking for professional dental services, this place is highly recommended for you and believe me, you will step out with a smile on your face. ⭐️⭐️⭐️⭐️⭐️
Fantastic experience: Easy booking, great service, very professional and reassuring (especially important to a dentist-phobe like me). #NIB service provider, even though they are not on the NIB website. Perfect!
Thanks for your review. Glad we could help overcome your fear of Dentist.
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