Pacific Smiles Dental Gladesville
Information about Pacific Smiles Dental Gladesville
2111, Gladesville
Opening hours
- sunday: 9h-17h
- monday: 8h-17:30
- tuesday: 8h-17:30
- wednesday: 8h-17:30
- thursday: 8h-19:30
- friday: 8h-17:30
- saturday: 8h-17h
At Pacific Smiles Dental we’re passionate about improving the oral health of all Australians. We offer a broad range of general, family, and cosmetic dentistry services with an unwavering commitment to quality patient care.
Our comment from Top Dentistas about Pacific Smiles Dental Gladesville:
Pacific Smiles Dental Gladesville offers an exceptional dental experience that is evident from numerous positive reviews. Clients consistently commend the professionalism and kindness of the staff, especially the dentists, who demonstrate impressive expertise and a genuine care for patient well-being. Key highlights include:
- Knowledgeable and Caring Dentists: Dr. Sahar Ghaffari, Dr. Angela, and Dr. Andrew Dean are frequently praised for their gentle approach, thorough explanations, and ability to make patients feel at ease.
- Child-Friendly Environment: Many families appreciate the welcoming atmosphere that is conducive to children's comfort during dental visits.
- Professional and Friendly Staff: The reception team and dental assistants are often described as friendly, supportive, and attentive, enhancing the overall patient experience.
- Modern Facilities: Patients enjoy a clean, well-equipped practice with efficient service that allows for smooth procedures and appointments.
Overall, Pacific Smiles Dental Gladesville is highly recommended for anyone seeking quality dental care in a supportive environment.
Services and Treatments
Pacific Smiles Dental Gladesville: Reviews
Fantastic experience: 10/10 experience, Dr Bhagat Rajgainya is extremely knowledgeable & kind. It’s clear he loves his job, has patients interest in mind & isnt trying to sell you extras.
Hi Georgia,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Pacific Smiles Dental Gladesville. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!
Fantastic experience: Thank you to all the staff for a very productive and smooth procedure. Dr Angela managed to resolve my issue rather quickly. From my experience I found all staff were warm and professional. This is a very child friendly clinic so if you are a parent and need to bring your little one to your appointment, the staff were very kind and accommodating towards me. Many thanks!
Hi Tara,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Pacific Smiles Dental Gladesville. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!
Fantastic experience: I can’t recommend Dr. Angela and her team highly enough From the moment I walked in, I was made to feel completely comfortable and at ease. Angela is incredibly professional, gentle, and explains everything clearly before she starts. You can tell she genuinely cares about her patients and takes pride in her work.
Hi Matt,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Pacific Smiles Dental Gladesville. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!
Fantastic experience: I went in for a check up and clean and was pleasantly surprised by the kindness of the team, the quick and efficient service and the professionalism shown. Very happy, thank you.
Hi Angela,
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Gladesville. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Negative experience: This practise is terrible at keeping appointments. I have been a patient there for over 10yrs and ever since my regular dentist left the clinic approx 2 yrs ago things have gone down hill. I have made appointments with other dentists within the clinic that without fail get cancelled or changed - some of the reasons include going on holidays, left to have a baby, moved overseas no longer works here etc i understand things happen but it hasn’t been a one off cancellation it has happened to me on 4 different occasions with a few different dentists. It seems like every dentist in that place is unreliable and prioritises holidays over work. I do not recommend!!! Avoid the place !!!!
Hi there, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.
Negative experience: Very very rude staff. Unprofessional and disrespectful behaviours. Specially the aisian girl at the counter with eyeglasses.
Hi there, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.
Fantastic experience: I had a wonderful experience with Dr. Sahar Ghaffari at Pacific Smiles Dental in Gladesville. She is incredibly kind, professional, and caring. Dr. Sahar Ghaffari takes her time, pays attention to every detail, and always makes sure her patients feel comfortable and well taken care of. Her work is of the highest quality and you can tell she truly cares about doing what’s best for her patients. If you’re looking for a gentle, skilled, and trustworthy dentist, I highly recommend Dr. Sahar Ghaffari. I’m very happy I found her and will definitely be returning!
Hi Leila,
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Gladesville. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Negative experience: After having made a booking 6 months prior for my son and receiving a reminder for the appointment, on arrival I was told there was no booking. The staff couldn’t have been any less helpful and sent us away. Not a great way to treat people. Obviously they are making enough money.
Hi there, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.
Fantastic experience: The practice was modern & efficient. Dr Angela was amazingly thorough & gentle. Took the time to explain future preventative treatments I should consider, but didn’t pressure me. She also checked & cleaned my daughter’s teeth. My daughter was comfortable then entire time & Dr Angela took the time to explain the areas she needs to improve on & be more mindful when cleaning her own teeth.
Hi Liz,
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Gladesville. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Fantastic experience: Very friendly dentist made me feel very comfortable. Always lovely staff
Hi Paul,
We're so grateful for your kind words about the care you received at our Gladesville Centre. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Fantastic experience: Awesome friendly dentist
Hi Corey
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Gladesville Centre. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Fantastic experience: Excellent service, I felt like I was part of a family...from the manager and everyone else, very friendly and professional. Thank you.
Hi there,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Gladesville Centre. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!
Negative experience: My family and I have been visiting this dentist for years for our regular check ups and cleans. Dr Catherine has always been fantastic. However, whenever I schedule appointments with the front desk for 6 months time they sometimes don't follow up or I end up having to book myself in via their website. Whatever system they are using isn't great at sending notifications via text or email. The frustrating aspect is that poor management / lack of follow up has also led us to show up for appointments that have been cancelled without written notification. This has happened for more complex work that gets scheduled weeks in advance - root canal for my husband and teeth whitening for myself. I was informed that they cancelled my appointment because the front desk had accidentally booked me in for two sessions. I was driving when they called to notified me over the phone and was too busy to call them back. You'd hope in that instance they would follow up again a few days later to make sure my treatment was booked in so they can make money or put this update in writing? When sharing my frustration and disappointment, it was just met with resistance and apathy by the lady at the front desk rather than genuine regret and any apologies.
Hi Stephanie, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.
Fantastic experience: Definitely recommend Dr Clare Hoy! On 05/10/2024 I saw Dr Hoy and her assistant for my yearly check up and clean. Both were friendly and thorough. Dr Hoy guided me with clear and concise communication skills which meant I was prepared for what was to come as the procedure progressed. Her assistant was extremely friendly and helpful aswell. Great duo! Thanks! Visited in 2023 Would highly recommend Dr. Sivanathan. Both her and her assistant were professional and informative. If you know anyone that fears dental appointments, I'd recommend Dr. Sivanathan's and her assistant. They're very kind and welcoming.
Hi Carlo, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Dr Sahar Ghafari did some complex fillings for me and she was really thorough, detailed and most importantly kind. She was so careful that I was comfortable and not in pain. I would highly recommend her.
Hi there, this positive review made our day!
Thank you for sharing your satisfaction with the service you received at our Pacific Smiles Dental Gladesville Centre. We're dedicated to providing exceptional care, and your feedback shows that we're on the right track.
We appreciate your support and look forward to seeing you at the next visit.
Fantastic experience: I always feel at ease and well cared for by Dr Catherine Gu and the team! Highly recommend to go to her :))
Hi Kalyn, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Open on Sunday which is super convenient. Clean and open exam rooms. Helpful reception desk, warm staff and thorough and gentle dentist.
Hi Tani,
We're so grateful for your kind words about the care you received at our Gladesville Centre. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Positive experience: Excellent dentist’s with reasonable pricing. However the front office staff are non responsive, absent, have difficulty arranging appointments, are polite yet not exceptionally helpful when asked. They don’t accept dental vouchers either. All my treatments there have been very good
Hi there, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.
Fantastic experience: Dr. Anna was very friendly and made me feel comfortable during my dental procedures. Highly recommended!
Hi Dipendu,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Gladesville Centre. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!
Fantastic experience: I have seen 3 of their dentists (Andrew, Golsha and Ciara). All have been very skilled and pleasant. They have all delivered painless dentistry.
Hi Margaret, this positive review made our day!
Thank you for sharing your satisfaction with the service you received at our Pacific Smiles Dental Gladesville centre. We're dedicated to providing exceptional care, and your feedback shows that we're on the right track.
We appreciate your support and look forward to seeing you at the next visit.
Fantastic experience: Aoife was wonderful listened to my issues gave thorough in examination and feed back relaxed me and made me feel like I’d want to go back to the Dentist again under her care a wonderful experience who’s said that about a dentist ! 10 out of 10!!!!!
Hi Suzzanah, this positive review made our day!
Thank you for sharing your satisfaction with the service you received at our Gladesville Centre. We're dedicated to providing exceptional care, and your feedback shows that we're on the right track.
We appreciate your support and look forward to seeing you at the next visit.
Fantastic experience: Fabulous dentist
Hi Julie,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Gladesville centre. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!
Positive experience: Nice and calming. Didn't feel as if it was going to be a bad experience.
Hi Aldo,
We're so grateful for your kind words about the care you received at our Gladesville centre. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Fantastic experience: Dr Sahar Ghaffari is amazing. She is knowledgeable, professional and caring. I highly recommend her.
Hi Mohammad,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Gladesville Centre. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!
Negative experience: I visited Pacific Smiles Dental in Gladesville on May 11, 2024, with my daughter for her first dental checkup. After the checkup, I submitted the required forms to the receptionist, Melody, who instructed us to wait. We understood that entering my daughter’s information as a new patient might take some time. However, after waiting for more than 20 minutes without any communication, I noticed Melody using her mobile phone and not working on our paperwork. When I approached her to ask if there was anything else needed, she nonchalantly told us we could leave. This was not only a display of poor professionalism but also rude and dismissive behavior that significantly impacted our experience. My wife has been a long-time client and has recommended this clinic, but this encounter has left us both rethinking our choice. Very disappointed with the service and the lack of respect shown by the front desk staff at this clinic.
Hi Yetao,
We sincerely apologise for the inconvenience you experienced due to the extended wait time during your recent visit to our Gladesville Centre. We understand that your time is valuable, and we genuinely regret any frustration this may have caused.
Please know that we are committed to providing a better experience for all our patients, and your feedback serves as a valuable tool in helping us achieve this goal.
If you have any additional details or specific concerns about your visit, please feel free to reach out to us directly at [email protected].
We appreciate your understanding and look forward to addressing this together.
Fantastic experience: Dr. Golsa is an amazing dentist with hands on experience and extensive knowledge of dental treatments. She is also a kids specialist and I had a great experience for my daughter dental treatment. She is so patient which is really important in her job. Highly recommended.
Dear Saeed,
Thank you so much for taking the time to share your positive experience with our Gladesville Centre. We are thrilled to hear that you you and your daughter received exceptional care.
It is our priority to create a comfortable and positive experience for all our young patients, and we are delighted that your daughter felt at ease.
We look forward to seeing you and your family in the future and providing the same great experience.
Yours sincerely,
Pacific Smiles Dental
Fantastic experience: Dr. Sahar Ghaffari is very good. Thorough examination, and then explains future issues that might arise / minor issues that need to be monitored and what I need to do to prevent minor issues from becoming major.
Hi Paul,
We're so grateful for your kind words about the care you received at our Gladesville Centre. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Fantastic experience: Dr Sahar Ghaffari is awesome and a reliable dentist. Will go back and so satisfied with the facility’s service
Hi there, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: I am new to this dental clinic, I told the receptionist and my dentist that I have massive phobia with dental appointments, and they recommended Dr Mamata and assured me that I will be alright. Dr Mamata was amazing, professional and gentle throughout my appointment. She did an awesome job cleaning my teeth and giving me helpful tips and information. The staff at the front desk was friendly and helpful too! Highly recommend this spot / Dr Mamata to anyone in the hood!
Hi Betty, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Dr Andrew Dean is an excellent and gentle dentist and great staff too!
Hi Marea, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Amazing dentists. Always so kind and gentle.
Hi Annabel, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Been a while since I’ve been to the dentist & a new one as well!! Dr Starostina & the staff were great - Totally felt at ease & happily answered all my questions. Thanks & well recommended.
Hi there, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Dr Tharani was absolutely amazing. For someone who has really sensitive teeth, she did amazing and I felt no pain. Her assistant was also very lovely and kind. Will be recommending to all my family and friends! Reception were also very very lovely!
Hi Jayanth, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: My family and I have been visiting Pacific Smiles Dental Gladesville for many years now. We all are treated by Dr. Andrew Dean. He is gentle and explains the treatment before and during the process. Dr. Dean has made going to the dentist comfortable. I have overheard other dentists talking there too, and they all appear to be very professional and gentle. I am glad to have met each and every human at this clinic. Pleasant surgery. Best Dentist.
Hi Sabeena, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Dr. Mamata was fantastic. During my check up and clean, she gave me some great advice. You can tell she is super passionate about her work. Her assistant and the receptionists were also very friendly. Will be back.
Hi Aditya, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Wonderful experience of removing wisdom teeth at pacific smiles gladesville. Admin staffs and dental assistant Ollie are super welcoming and caring - covered me with blanket to keep me warm + gave juice after the surgery as i had nil food/drink prior. The dentist Dr Ren Sun and Anaesthetist Colin are both very professional. Didn't feel any pain during the procedure + recovering very quickly after it. Happy with the whole experience
Hi Dongni, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Positive experience: The staff friendly, Dr. Very nice to patient. I satisfied the rofessional skills with the good result.
Hi there, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: 3 great experiences across 2 locations
Hi Kirsty, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Very reliable, friendly team of admin and dentists
Hi Noah, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Staff, including dentists and hygienists are super professional and make you feel at ease....which isn't easy given the work they do. Definitely recommend to everyone.
Hi Sheriar, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Dr Andrew Dean = Zero Pain!!!
Hi Andrew, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Friendly admin staff who are always ready to help. Kind and professional dentists. They are all great!
Hi Fiona, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Great place. Friendly staff and punctual. Compared to other dentistries this place goes well beyond expectations.
Hi Anthony, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Dr Thirani is the best Dentist I’ve ever been to. She explained things so well and was comforting and friendly.
Hi Bilyanda, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Positive experience: Good practice. They just need more chairs in waiting area. They only gave 3. Last few times I’ve been, I have had to stand up and in walkway.
Hi Ruth, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Negative experience: Do not visit this place. Extremely bad. Mostly junior inexperienced doctors will do your work (especially if you are with one of those policies that they provide no-gap services such as AHM). After two visits, I stopped going and I just go elsewhere. I told this to AHM as well.
Hi there,
Thank you for taking the time to tell us about your recent visit to our centre. Patient satisfaction is everything, and we’d like the opportunity to make it right.
Please email us at [email protected] with your preferred method of contact and a member of our team will be in touch soon. We look forward to discussing your experience further.
Yours sincerely, Pacific Smiles Dental
Negative experience: Extremely unprofessional. I had my appointment rescheduled 3 times! With little to no notice. Taking time off work on 2 separate occasions. Get your priorities right. Customer satisfaction is clearly not one of them.
Hi There,
Thank you for taking the time to tell us about your recent visit to our centre. Patient satisfaction is everything, and we’d like the opportunity to make it right.
Please email us at [email protected] with your preferred method of contact and a member of our team will be in touch soon. We look forward to discussing your experience further.
Yours sincerely, Pacific Smiles Dental
Negative experience: Great dentists, friendly staff but lacks BASIC toilet services. 100% of the time I need this service to brush my teeth before the visit. You are directed to a shopping centre which is very inconvenient especially during pandemic due to mask restrictions.
Hi Zeynep,
Thank you for taking the time to tell us about your recent visit to our centre. Patient satisfaction is everything, and we’d like the opportunity to make it right.
Please email us at [email protected] with your preferred method of contact and a member of our team will be in touch soon. We look forward to discussing your experience further.
Yours sincerely, Pacific Smiles Dental
Fantastic experience: Dr. Andrew Dean, I had a very difficult situation, because I had a terrible toothache a few days ago. I had been told that I would have to start a root canal. Appointments for this type of procedure are not so immediate, however, I had the great fortune to find on my way a great professional but above all a great human being, who without thinking twice helped me in a special way, thank you for taking the time to help me, thanks for being so professional and thanks a million for being nice. Thank you Pacific Smiles Gladesville for having such great humans on your team, they are the best.
Hi Javier,
Thank you for taking the time to provide us with feedback. We’re delighted to hear you had a rewarding experience at our centre.
We look forward to welcoming you again.
Yours sincerely, Pacific Smiles Dental
Negative experience: Their service is not bad but company policy isn't, I am saying so because I had my gum cleaning done and due to this I had severe bleeding for entire next day and night. When I revisited the clinic to see another doctor, I was simply charged by doing nothing. They do not even give sufficient recommendations post treatment too. They just worry about how to make a treatment plan by seeing patient's condition and make money. My only complaint is if you just have some recommendations but the treatment, why do you ask patient onto operation table and charge the fees. I even want to give 1 star, so frustrating during these days
Hi Pradeep,
Thank you for taking the time to get in touch and tell us about your experience. At Pacific Smiles, we pride ourselves on providing a positive patient experience.
Please email us at [email protected] with your preferred method of contact, so we can discuss your experience further. A member of our team will be in touch soon.
Yours sincerely, Pacific Smiles Dental
Fantastic experience: Excellent service every single time (Dr Tina Sangha) - not just from the dentist but the nurses and receptionists. I have slight dental anxiety and they are just excellent with standout service. I won't go elsewhere! :)
Hi Seun,
Thank you for taking the time to give us such positive feedback. Patient satisfaction means everything to us, so we really appreciate hearing about your experience.
We look forward to seeing you (and your teeth) again.
Yours sincerely, Pacific Smiles Dental
Fantastic experience: I saw Dr Andrew Dean and required some word done to a large filling that was cracked. The Pacific Smiles dental team not only fit me in immediately but Dr Dean was exceptional and I could not have been happier with the service and results. Ill be back.
Hi Byron,
Thank you for taking the time to give us such positive feedback. Patient satisfaction means everything to us, so we really appreciate hearing about your experience.
We look forward to seeing you (and your teeth) again.
Yours sincerely, Pacific Smiles Dental
Fantastic experience: I've been to see Dr. Rachel O'Hagan twice and she is very friendly and professional. I had a filling and compared to other dentists she was quick and I didn't feel a thing. She worked well with her assistant and the ladies at the front desk were also very helpful. Highly reccomend this surgery
Hi Brendan,
Thank you for taking the time to provide us with feedback. We’re delighted to hear you had a rewarding experience at our Gladesville centre.
We look forward to welcoming you again.
Yours sincerely, Pacific Smiles Dental
Fantastic experience: Andrew was amazing, a magician compared to my old dentist
Hi Igor,
Thank you for taking the time to provide us with feedback. We’re delighted to hear you had a rewarding experience at our Gladesville centre.
We look forward to welcoming you again.
Yours sincerely,
Pacific Smiles Dental
Negative experience: Very poor sevice, got cancelled twice in a day because i was stuck in traffic (which I obviously am not in control of) not at all accomodating, but obviously will charge you a bomb !!
Hi Miral,
Thank you for taking the time to get in touch and tell us about your experience. At Pacific Smiles, we pride ourselves on providing a positive patient experience.
Please email us at [email protected] with your preferred method of contact, so we can discuss your experience further.
A member of our team will be in touch soon.
Yours sincerely, Pacific Smiles Dental
Fantastic experience: Andrew and the pacific smiles team have been fabulous for both my children, my husband and I. I cannot recommend them highly enough as expert dentists ( Andrew Dean solved my problem tooth) and Tina cares for both children's teeth. They are extremely cost effective but also 5 star in terms of dentistry skills.
Hi Chloe,
Thank you for taking the time to provide us with your review. We’re delighted to hear of your experience at our Gladesville centre. We look forward to welcoming you again.
Yours sincerely,
Pacific Smiles Dental
Fantastic experience: Great service
Hi Rebecca,
Thank you for taking the time to get in touch. There’s nothing we love more than hearing that your visit to Pacific Smiles has made you smile. We look forward to welcoming you again.
Yours sincerely,
Pacific Smiles Dental
Negative experience: I was charged $250 for cleaning and general check-up with x-ray. I was seen by a young and inexperienced dentist who had little knowledge about dentistry. He was unable to give me advice and an opinion about my erupting 'wisdom' tooth. I've never had such a bad cleaning service. I could still see obvious stains in between my teeth when I got home. Amateur job.
Hi Arthur,
We’re sorry to hear about your experience at our Gladesville centre. Patient satisfaction is extremely important to us, and we appreciate the time you’ve taken to write your review.
We'd like to learn more about your experience and have the opportunity to discuss it with you further. Please email us at [email protected] with your preferred method of contact and a member of our team will be in touch soon.
Yours sincerely,
Pacific Smiles Dental
Fantastic experience: I had an appointment with Dr T Sangha and she was so lovely and gentle. I experienced no pain at all, and kept thinking during the whole appointment why I was so scared to come see a dentist as I haven't seen one in 6 years. She was recommended by a friend of mine and I would highly recommend her as I had such a positive experience!
Hi Ravneet,
Thank you for taking the time to provide us with feedback. We’re delighted to hear you had a rewarding experience at our Gladesville centre. We look forward to welcoming you again.
Yours sincerely,
Pacific Smiles Dental
Negative experience: An amateur dental clinic with limited knowledge and lack of customer service. Very unsatisfied.
Hi Kinga,
Thank you for taking the time to get in touch and tell us about your experience. At Pacific Smiles, we pride ourselves on providing a positive patient experience. Please email us at [email protected] with your preferred method of contact, so we can discuss your experience further. A member of our team will be in touch soon.
Yours sincerely,
Pacific Smiles Dental
Fantastic experience: I wish I could give more than 5 stars! I have never had a more positive experience at the dentist! Dr Shweta Gulvady was the sweetest doctor ever; she had a wonderful personality and sense of humour and I was so impressed with how informative and thorough she was. Her nurse and receptionst (I am so sorry I never got their names) were a delight and so helpful. I went twice in a week (first time was a check up and then back for my first filling ever) and I found myself actually looking forward to my second appointment. Keep up the awesome work you guys!! :)
Fantastic experience: Incredibly helpful and pleasant people, state of the art equipment and procedures and overall a far better experience at the dentists than many others
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