Pacific Smiles Dental Mitchelton
Information about Pacific Smiles Dental Mitchelton
4053, Brisbane
Opening hours
- sunday: 10h-16h
- monday: 8:30-17h
- tuesday: 8:30-18h
- wednesday: 8:30-18h
- thursday: 8:30-18h
- friday: 8:30-17h
- saturday: 8:30-17h
At Pacific Smiles Dental we’re passionate about improving the oral health of all Australians. We offer a broad range of general, family, and cosmetic dentistry services with an unwavering commitment to quality patient care.
Our comment from Top Dentistas about Pacific Smiles Dental Mitchelton:
Pacific Smiles Dental Mitchelton is renowned for its friendly and professional atmosphere, where patients receive exceptional care tailored to their individual needs. Many clients have praised Dr. Andrew Louey and his team for their gentle approach and clear communication, making every visit a pleasant experience. Here are some highlights:
- Exceptional Care: Patients consistently report feeling at ease thanks to the gentle and thorough treatment provided by the dentists.
- Friendly Staff: The reception team and dental assistants are recognized for their warm demeanor and willingness to accommodate patients' needs.
- Patient-Centric Approach: Many reviews emphasize how the staff takes the time to explain procedures clearly and provide thoughtful, honest advice.
- Impressive Facilities: The clinic is equipped with state-of-the-art technology, enhancing the overall patient experience.
Overall, Pacific Smiles Dental Mitchelton is highly recommended by patients for its commitment to high-quality dental care in a welcoming environment.
Services and Treatments
Pacific Smiles Dental Mitchelton: Reviews
Fantastic experience: Dr Ee is so friendly and professional, and takes the time to ensure my teeth get the best possible care.
Hi Bethany,
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Mitchelton. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Fantastic experience: This morning I had my first check-up, scale and clean with Dr Ee Yu. As a relatively new patient at Pacific Smiles Mitchelton, having previously been with the same family dentist since I was born until they retired, it was very important I had a new dentist that could review my history and continue to give high quality treatment and advice. Ee was efficient yet very gentle, had reviewed my record prior to me entering so it was a really smooth enjoyable experience. She was friendly and professional. I hope I stay a long-term patient with her. Thank you Ee, see you in 6 months for my next check-up!
Hi Julian,
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Mitchelton. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Fantastic experience: Very caring, very professional
Hi Steve,
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Mitchelton. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Positive experience: I had my periodic teeth scale and clean on this clinic last year. The staff are very accommodating. But the treatment are very minimal, its the reason of why they never charged me for out of pocket, very disappointing due to the feeling that I never really felt any difference of doing my everyday floss and cleaning with the electric toothbrush.
Hi there, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.
Fantastic experience: Great Dentist Clinic. They always look out for the best result for you, and never ove4r exaggerate the work you need to get done. Andrew is a great dentist also. Very happy going there
Hi Lucy,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Pacific Smiles Dental Mitchelton. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!
Fantastic experience: I had a wonderful experience with Dr. Ee Fang Yu. She was gentle, caring, and took her time to clean my teeth thoroughly, nothing felt rushed. If you’re looking for a dentist who does a detailed and gentle clean-up, I highly recommend her!
Hi and thank you,
Your positive feedback has made our day. Thanks for letting us know about your experience - we're so glad that we met your expectations. We’re looking forward to your next visit.
Fantastic experience: Andrew the best
Hi and thank you, Your positive feedback has made our day. Thanks for letting us know about your experience - we're so glad that we met your expectations. We’re looking forward to your next visit
Fantastic experience: Dr James Hamilton is a very good Dentist. I felt very confident with his diagnosis and recommendation for my treatment plan.
Hi Keith,
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Mitchelton. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Fantastic experience: Very good experience for my daughter, courteous and professional staff.
Hi Andrew, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Because Dr Jack was very efficient and friendly
Hi Mario,
We're so grateful for your kind words about the care you received at our Mitchelton Centre. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Positive experience: I was ready to leave a negative review but after dealing with Anna I just couldn't. I had left my keys behind, they had closed and I got charged a gap payment when I shouldn't have. But when I went in the morning and dealt with Anna. She let me know that no one from security called them for me to be able to get my keys, (Even though security said they did) she is organising a refund for the gap payment that shouldn't have happened and was so sorry and understanding about the inconvenience caused. So thank you Anna for being a wonderful receptionist and truly caring about the client. You changed my review and my mind set in 2 minutes just from dealing with you. Pacific smiles I urge you never to take Anna for granted.
Hi Benjamin, this positive review made our day!
Thank you for sharing your satisfaction with the service you received at our Pacific Smiles Dental Mitchelton. We're dedicated to providing exceptional care, and your feedback shows that we're on the right track.
We appreciate your support and look forward to seeing you at the next visit.
Fantastic experience: Great team, I recommend Dr Andrew
Hi Hanna,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Pacific Smiles Dental Mitchelton. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!
Fantastic experience: I find Dr Chow to be very trustworthy. She communicates well and helped me feel calm.
Hi Natalie,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Pacific Smiles Dental Mitchelton. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!
Fantastic experience: Friendly staff and dentist explained my condition clearly.
Hi and thank you! Your positive feedback truly means a lot to us. We're thrilled to have met your expectations at our Pacific Smiles Dental Mitchelton. If there's anything specific you loved about your visit, we'd love to hear more. Please feel free to contact us at [email protected].
Thanks for choosing us, we can't wait to make your next visit just as great.
Fantastic experience: Dr. Andrew Louey is great. He takes the time to clearly explain everything. Doesn't recommend unnecessary work. And is so friendly that even my 5 year old loves dentist appointments now.
Hi Oreon,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Pacific Smiles Dental Mitchelton. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!
Fantastic experience: Excellent Dental Clinic very professional and caring Dentist with great chairside manner. The Clinic support staff are also excellent.
Hi Lisa,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Pacific Smiles Dental Mitchelton. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!
Fantastic experience: Dr Andrew and the Pacific Smiles Mitchelton team are amazing and friendly. Dr Andrew keeps the kids calm and makes it a friendly and fun environment which makes the experience amazing for the whole family.
Hi Samantha, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Vanessa & Kate were first class!
Hi there,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Pacific Smiles Dental Mitchelton. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!
Negative experience: Waited 40 minutes with no information of when I'd be seen. This was my first appointment here and last
Hi Nicolas,
We're so grateful for your kind words about the care you received at our Mitchelton Centre. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Fantastic experience: Great service and very friendly
Hi Teena,
We're so grateful for your kind words about the care you received at our Mitchelton Centre. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Fantastic experience: Dr Andrew Louey is very friendly and communicates clearly with each process. He is very gentle and knowledgeable.
Hi Kylie,
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Mitchelton. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Positive experience: Dr Hamilton is an excellent dentist. He always has time to discuss any issues.
Hi Roxanne,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Pacific Smiles Dental Mitchelton. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!
Fantastic experience: Dr Andrew and the team are exceptional. They manage the treatment of my whole family with professional and compassionate care. I really like that they acknowledge the autonomy of children and youths and explain everything in a clear, no nonsense manner. The rooms are sleek and modern, with high tech equipment.
Hi and thank you! Your positive feedback truly means a lot to us. We're thrilled to have met your expectations at our Pacific Smiles Dental Mitchelton. If there's anything specific you loved about your visit, we'd love to hear more. Please feel free to contact us at [email protected].
Thanks for choosing us, we can't wait to make your next visit just as great.
Fantastic experience: This was my first time visiting this practice. Dr Hamilton was very thorough, explained everything well and answered my questions. I had to change my appointment twice and the team were very accommodating.
Hi Sophia,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Mitchelton Centre. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!
Fantastic experience: I visited Pacific Smiles for the first time on Friday and had a great experience. Dr Andrew was professional, knowledgeable, and genuinely cared. He explained everything clearly, answered all my questions honestly, and gave me thoughtful advice about elective work without pushing unnecessary treatments. I left feeling informed and confident in my options. I have rebooked for 6mths time and highly recommend Dr Andrew
Hi Jen, this positive review made our day!
Thank you for sharing your satisfaction with the service you received at our Mitchelton Centre. We're dedicated to providing exceptional care, and your feedback shows that we're on the right track.
We appreciate your support and look forward to seeing you at the next visit.
Fantastic experience: I have been attending this dental surgery for about 5 years and have been extremely happy with the treatment I have received and the overall experience during this time. Because of my membership of the AHM Health Fund, I am entitled to two free check-ups with a clean, every year, and this is my go-to place for that. During my entire association with this surgery I have been attended to by one dentist only, Dr Andrew Louey, demonstrating a good level of staff stability at Pac Smiles. Having the same dentist for such a long period is invaluable, as it fosters a good understanding between us, streamlining each visit. And you couldn’t get a nicer and more competent person than Dr Louey. Not only is he skilled and professional, he’s also a personable and friendly guy. I’m a nervous patient, like many people I guess, but Dr Louey, with his calm and reassuring manner always puts me at ease. All my dental issues have been satisfactorily dealt with. And the reception staff also deserve praise, because they are super nice and efficient as well. I always get a handy reminder of an appointment a few days prior. The location of the surgery, in the Brookside Shopping Centre is convenient, with ample free parking, and clean and well provisioned toilets just outside the surgery. I usually take the opportunity to do a bit of shopping here afterwards. There are masses of shops including Big W, Reject Shop, Coles, Woolies, BWS etc.
Hi Arthur, this positive review made our day!
Thank you for sharing your satisfaction with the service you received at our Pacific Smiles Dental Mitchelton Centre. We're dedicated to providing exceptional care, and your feedback shows that we're on the right track.
We appreciate your support and look forward to seeing you at the next visit.
Negative experience: The dentists are good but those handling appointments are awful. Several times I've had a pre booked appointment be cancelled as the dentist has quit months ago but I'm only told a few days before my appointment to reschedule, meaning I have to wait weeks. Last time they booked me in for 30th Jan instead of 30th Dec as discussed, so I had to wait 30 mins for an appointment, luckily there was space available. Now they've sent me a reminder because they didn't remove the appointment for the 30th Jan.
Hi there, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.
Fantastic experience: Very transparent with everything he was doing. Gentle, friendly, thorough and gave me options.
Hi Sue,
We're so grateful for your kind words about the care you received at our Mitchelton Centre. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Fantastic experience: I would highly recommend Dr Andrew Louey, an extremely good dentist who makes you feel very comfortable and offers great advice.
Hi Baz, this positive review made our day!
Thank you for sharing your satisfaction with the service you received at our Mitchelton Centre. We're dedicated to providing exceptional care, and your feedback shows that we're on the right track.
We appreciate your support and look forward to seeing you at the next visit.
Fantastic experience: State of the art equipment. Knowledgeable staff
Hi Robert, this positive review made our day!
Thank you for sharing your satisfaction with the service you received at our Mitchelton Centre. We're dedicated to providing exceptional care, and your feedback shows that we're on the right track.
We appreciate your support and look forward to seeing you at the next visit.
Fantastic experience: Professional and friendly.
Hi Jin,
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Mitchelton Centre. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Fantastic experience: Dr. Andrew Louey provides exceptional care and advice for the family. My daughter had issues going to the dentist and Andrew has made her feel comfortable and she now is ok with going. Thanks
Hi Mark, this positive review made our day!
Thank you for sharing your satisfaction with the service you received at our Pacific Smiles Dental Mitchelton Centre. We're dedicated to providing exceptional care, and your feedback shows that we're on the right track.
We appreciate your support and look forward to seeing you at the next visit.
Fantastic experience: Lovely dentist Michael
Hi Marney,
We're so grateful for your kind words about the care you received at our Pacific Smiles Dental Mitchelton Centre. It's wonderful to know our service is making a difference. Thanks for choosing us, and we can't wait to see you again soon.
Fantastic experience: Dr Louey is the best Dentist I’ve ever been too. He is absolutely fantastic with children and adults. He is very consultative and engaging and takes great care in ensuring you have a positive experience at the clinic.
Hi Annie, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Always excellent. Dr Louey is so caring and gentle and makes you feel comfortable. His DA Chris was awesome yesterday too and all the admin girls are always so lovely and helpful. Really nice little clinic.
Hi Aimee, this positive review made our day!
Thank you for sharing your satisfaction with the service you received at our Mitchelton centre We're dedicated to providing exceptional care, and your feedback shows that we're on the right track.
We appreciate your support and look forward to seeing you at the next visit.
Fantastic experience: Friendly professional service
Hi Trevor,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Mitchelton Centre. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!
Fantastic experience: You guys were great with my son! Will defiantly be back :)
Dear Jodi,
Thank you so much for taking the time to share your positive experience with our Mitchelton Centre. We are thrilled to hear that your son received exceptional care.
It is our priority to create a comfortable and positive experience for all our young patients, and we are delighted that your son felt at ease.
We look forward to seeing you and your family in the future and providing the same great experience.
Fantastic experience: I had a wisdom tooth extraction this morning and Dr Louey was so amazing. He explained everything so well, listened to what I wanted to do and did it with such care and precision, I’m in awe. I had a very traumatic experience with a wisdom tooth removal at another dentist and Dr Louey was aware of that and knew I was very nervous. He was so reassuring the entire time and so gentle. Such a great experience with all the staff, thank you so much
Hi Millicent,
Thank you so much for taking the time to share your positive experience at our Mitchelton Centre. We are delighted to hear we made a positive impact.
It is truly rewarding to know that our dedication to exceptional care has resonated with you.
We look forward to seeing you again.
Negative experience: Receptionists were too busy talking amongst themselves to properly serve me. Dr Hamilton then said he didn't have the skills to remove a tooth and I had politely asked if he could get me another dentist who could do it. He instead referred me to an oral surgeon and didn't even give me my own referral. Must get an incentive for referrals to this place. Went to another dentist in Kallangur and they were able to remove the tooth just fine in 30 mins in the chair. Cost a quarter of the price too!! Extra stars for the dental assistant being super lovely.
Hi Sabrina, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.
Fantastic experience: Actually always happy to see my dentist. All staff are friendly and very understanding of my allergies and breathing issues.
Hi Julie, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Negative experience: Overall, the staff are very friendly and the experience is good. The thing is, I was there to do a check up and ended up getting a reference to an expensive orthodontics to do a 15 min consultation for 400aud something, and the treatment plan is much pricier than the quotes I got from another dentist. Funny thing, the specialist just refer me to another practice next door for additional services.... Everytime I was here the practitioners are different...so I could not tell whether it was just one of the practitioners hard selling an expensive provider to me. I had to switch my dental place, sorry
Hi there, this feedback is important to us, and we're sorry to hear about your experience.
To understand your concerns better, can you please email us at [email protected]?
We would like to work towards resolving this matter and improving our patient experience for you in the future.
Fantastic experience: Friendly staff and doctors are amazing
Hi Carolina,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Mitchelton Centre. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!
Fantastic experience: Dr Louey is a brilliant dentist with an extremely professional yet personable bedside manner. I would recommend him to everyone, especially those with the fear of going to the dentist. Pacific Smiles Mitchelton are lucky to have him!
Hi Eboni,
Thank you so much for taking the time to share your positive experience at our Mitchelton Centre. We are delighted to hear we made a positive impact.
It is truly rewarding to know that our dedication to exceptional care has resonated with you.
We look forward to seeing you again.
Best regards,
Pacific Smiles Dental
Fantastic experience: Great customer service, attentive staff and doctors. They are very accommodating to your personal needs. Highly recommend.
Hi Anastasiia,
Your positive feedback has brightened our day. Thanks for letting us know about your experience at our Mitchelton Centre. We're delighted to hear that we met your expectations.
We’re looking forward to your next visit!
Fantastic experience: Very friendly, patient service. Explained what he was going to do every step of the way. Very gentle with a very nervous patient!
Fantastic experience: Dr Andrew Louey is the best among the many Dentists I have ever seen and for my family Very knowledgeable and professional Wisdom tooth removal made so simple and painless than a previous experience, and always comes up with the best suitable option when you have multiple dental Issues which is very well explained. Love his work. And the reception team are amazing
Hi Bismi,
Your positive feedback brightened our day. Thanks for letting us know about your experience at our Mitchelton Centre. We're delighted to hear that our service met your expectations. We’re looking forward to your next visit!
Fantastic experience: Most pleasant experience I have ever encountered at a dentist. Their customer service was beyond expectations and the dentist (Andrew) informed me of the process throughout my procedure. Highly highly recommend for anyone who is nervous about dental work. Thanks team!
Hi Stephie, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Negative experience: Poor workmanship and even worse follow-up customer service. A filling fell out after only 13 months. The one it replaced was there for about 40+ years. The only offer I was presented with by rather blunt reception staff was to go in and they could give me options. All for much more expense than the first filling. No offer of rectifying the problem after 6 months. So, obviously they only expect their fillings to last 6 months. My last trip to a Pacific Smiles Franchise.
Hi Geoff, Thank you for taking the time to tell us about your recent visit to our centre. Patient satisfaction is everything, and we’d like the opportunity to make it right. Please email us at [email protected] with your preferred method of contact and a member of our team will be in touch soon. We look forward to discussing your experience further. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Lovely and professional receptionists. My dentist was so lovely and personable, took the time to explain everything she was doing and reasons. Highly recommend!
Hi Rebecca, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: I always receive the best care from all staff at Pacific Smiles Mitchelton. Caring professional and friendly staff always make my visits a pleasure.
Hi Sue, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Best dentist :) Dr. Andrew makes all the kids happy to go to the dentist and every single person who works at Pacific Smiles is kind, caring and patient. It’s such a lovely experience every time you go.
Hi Dave and Caity, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Dr Christina is a lovely, conscientious practitioner 10/10 for gentle and thorough dental care and treatment planning.
Hi Teneille, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: First experience at Pacific Smiles with Dr Andrew Louey was better than i could have expected. I’ve always been a nervous patient at the dentist and put it off due to previous experiences however a friend recommended them. Dr Louey is a kind and warm hearted spirit and makes you feel comfortable and at ease and explains every step of the process to you. The reception staff were also very warm and friendly, highly recommend
Hi Rachel, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Dr Andrew Louey is amazing with kids, especially those with anxiety. Highly recommend!!
Hi Malinda, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Our daughter has previously suffered severe anxiety regarding dental treatment due to past experience with overseas practitioners, and Dr. Andrew Louey and the capable team of dental professionals at Pacific Smiles Mitchelton have always made our daughter feel extremely happy and comfortable. We continue to return because of the care and professionalism of this practice. Thank you!
Hi Adam, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Dr Andrew is AMAZING! I have been seeing Andrew for a few years now and he is so patient and does not judge. Today I went with my 3 kids and he was just outstanding in the care he offered. My son age 9 has ADHD,SPD,ODD, he really struggles with brushing his teeth due to his SPD. Noah had the best experience today it was fun he laughed a lot and needed to have 2 fillings he just lay in the chair super chilled and trusted Dr Andrew. I drive 40 minutes to see Dr Andrew. It’s well worth the drive. The dental nurse was great with the kids and the receptionist Renee was so kind with my 4 year old and was such a great support. My 4 year old also has SPD and she refused to get in the chair. Dr Andrew offered to do her check up sat on the floor with her. Above and beyond service, best Dentist every an amazing ambassador for Pac Smiles!
Hi Claire, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Dr Andrew is highly competent and caring in his approach. I always feel well looked after, as he is very thorough and patient. The dental assistants and reception staff are also amazing. Thanks everyone!
Hi Lauren, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Positive experience: Very good
Hi Toke, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Good service and friendly team
Hi Jamyang, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Convenient location, plenty of parking. Andrew was very gentle, informative and understanding of my needs. Am with AHM insurance so get a no gap dental check and clean here with scans. Be back in 6 months.
Hi there, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Dr Andrew Louey is amazing and so great with kids as well. The staff are always so welcoming and helpful and my experience has always been great. People say they hate going to the dentist, I am the opposite, I look forward to going knowing that I am going to be well looked after!
Hi Julie, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Great Service from Christina! She was very quick and made me feel very comfortable
Hi Georgia, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Absolutely amazing customer service and amazing dental work done professionally
Hi Cody, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Friendly and welcoming staff. Very thorough, professional service.
Hi Gary, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Would highly recommend
Hi Robert, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: I don’t enjoy having to visit the dentist but going here was by far the most pleasant experience I’ve had. The staff are professional, friendly and thorough.
Hi Kylie, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Fantastic local dentist Andrew is fantastic!
Hi Nicole, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Dr Andrew is the only person I trust to look after my teeth! Fantastic team who really do care <3
Hi Buddina, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: I recently visited Dr. Andrew Louey for a dental appointment and I couldn't be happier! He was patient, informative and very understanding throughout the entire process. I've never felt this comfortable at a dentist before. Not only did he do an excellent job with my procedure, but he also gave me great advice regarding my wisdom teeth. Other dentists told me it would be an expensive and lengthy procedure and I couldn't afford this, but Andrew gave me a great second opinion which was within budget. I highly recommend Dr. Louey to anyone in need of a new dentist. 12/10 rating!
Hi Karen, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: I had a fantastic experience at the dentist with Dr. Andrew and his dental assistant Renee. From the moment I walked in the door, I felt welcomed and at ease. The office was clean and inviting, and the staff were all friendly and professional. During my appointment, Dr. Andrew was thorough and patient as he explained each step of the process. He made sure to address any concerns I had and answered all of my questions. He has a gentle touch and I never felt any discomfort during the procedure. Renee was also amazing as a dental assistant. She was very attentive and made sure I was comfortable throughout the appointment. She was also very efficient, which made the appointment go by smoothly and quickly. Overall, I had a great experience at the dentist with Dr. Andrew and Renee. I would highly recommend them to anyone in need of dental care. They truly went above and beyond to make sure I had a positive experience. Thank you for everything!
Hi Patrick, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: I changed to Pacific smiles this year, best decision! Andrew is the best! thorough, gentle and really works in your best intrest. He knows he's stuff! Makes you feel at ease, it's just an all round great dentist experience, the dental nurses and receptionist are always friendly and also do a great job to make me feel welcome!
Hi Beth, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Dr Andrew Louey was 10/10! He cleaned and examined my own teeth and my daughters today. Fantastic knowledge, bedside manner and communication skills! See you again in 6mths☺️
Hi Jacqui, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: This place is really good. Can’t recommend Dr Shin highly enough. She’s very professional, very good at her job and very very good at putting you at ease. She knows how to share a joke and how to create a good atmosphere. Highly recommend Dr Shin. Especially if you’re a bit nervous about the dentist or had a previous bad experience someplace else.
Hi Kevin, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Couldn’t fault my experience with Dr Andrew and his assistant Renee. Never thought I would actually enjoy a dentist appointment but they were so lovely and we had a good laugh. Thank you team!
Hi Amy, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Marvellous dentist team. Gentle, caring and very professional. I could not recommend more highly!
Hi there, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Couldn't fault this dentist (and I've been to many!)
Hi Ali, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: Dr Andrew is the best dentist I’ve met so far. Obviously, he’s passionate about his work. He’s caring and kind. He made me feel welcomed and relaxed. He did a great job in examining and cleaning my teeth. Very precisely and gently. I was very satisfied with my appointment with Dr Andrew. Highly recommended. I also felt his dentist assistant needs to be a bit more proactive.
Hi there, you’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree. We look forward to welcoming you again. Yours sincerely, Pacific Smiles Dental
Fantastic experience: 5 stars for a 5 star Team! Unfortunately I had to have two scale and clean services today. I had rather a bad experience with another dentist this morning as my teeth didn’t feel right I decided to ring Pacific Smiles Mitchelton at 4.45pm, I explained my situation and they told me to come straight down. Dr Andrew was exceptional & his assessment was at the highest standard. He took photos and X-Rays of all my teeth. He then sat me up and explained everything. I was advised this morning that I needed a filling which was not the case. He then offered me a free scale and clean as the first job was half done. It gets better his control of his equipment was so precise and gentle and I would recommend him any day of the week. Thank you Pacific Smiles Mitchelton for your exceptional service tonight.
Hi There,
You’ve made our day. Thank you for taking the time to tell us how impressed you were with the service you received at our centre. We take pride in providing our patients with an exceptional service and we’re thrilled to hear you agree.
We look forward to welcoming you again.
Yours sincerely, Pacific Smiles Dental
Fantastic experience: First time using pacific smiles. I was impressed with the place, friendly staff and I was very impressed with Dr Andrew, put me at ease and was very friendly. I will definately be coming here again!
Hi Gaz,
Thank you for taking the time to provide us with feedback. We’re delighted to hear you had a rewarding experience at our centre.
We look forward to welcoming you again.
Yours sincerely, Pacific Smiles Dental
Fantastic experience: Dr Andrew is great 10/10
Hi Laura,
Thank you for taking the time to get in touch. There’s nothing we love more than hearing that your visit to Pacific Smiles has made you smile (because that makes us smile, and smiling makes the world an infinitely better place).
We look forward to welcoming you again.
Yours sincerely, Pacific Smiles Dental
Fantastic experience: Andrew Louey is an excellent dentist my pregnant partner was nervous but he was professional, reassuring and walked us through every step of her dental work
Hi Daniel,
Thank you for taking the time to provide us with feedback. We’re delighted to hear you had a rewarding experience at our Mitchelton centre.
We look forward to welcoming you again.
Yours sincerely, Pacific Smiles Dental
Fantastic experience: Dr Louey was kind, compassionate, and knowledgable. He explained everything clearly and took my nerves into account. 100% recommend Pacific Smiles Mitchelton to any and all - especially those with any nerves.
Hi Haylie,
Thank you for taking the time to provide us with feedback. We’re delighted to hear you had a rewarding experience at our centre.
We look forward to welcoming you again.
Yours sincerely, Pacific Smiles Dental
Fantastic experience: I only ever write a review if I'm REALLY impressed. The team at Pacific Smiles Brookside are the best! I have never been to dentists that are so informative, kind, thorough and honestly have your best interest at heart. They tell you how it is and understand dental is expensive so try to keep your costs down. I have seen both Andrew and Michael and absolutely recommend both. Reception girls are also fabulous. Polite and accommodating and didn't even get cranky with me when my Private Health card wouldn't work ;-)
Hi Aimee,
Thank you for taking the time to give us such positive feedback. Patient satisfaction means everything to us, so we really appreciate hearing about your experience.
We look forward to seeing you (and your teeth) again.
Yours sincerely, Pacific Smiles Dental
Fantastic experience: Very professional, friendly and clean. Thank you.
Hi Rod,
Thank you for taking the time to provide us with feedback. We’re delighted to hear you had a rewarding experience at our Mitchelton centre.
We look forward to welcoming you again.
Yours sincerely, Pacific Smiles Dental
Fantastic experience: Absolutely amazing work. I get very nevous going to the dentist. But dr Andrew louey and his team made it a breeze. I think I've now overcome my fear of the drill thank you for putting the smile back on my face
Hi Peter,
Thank you for taking the time to get in touch. There’s nothing we love more than hearing that your visit to Pacific Smiles has made you smile (because that makes us smile, and smiling makes the world an infinitely better place).
We look forward to welcoming you again.
Yours sincerely,
Pacific Smiles Dental
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