Hornsby Family Dental Care
Information about Hornsby Family Dental Care
2077, Sydney
Opening hours
Experienced Dentists servicing the local area for more than 40years. All aspects of general dentistry is covered including Implants, Surgical Wisdom teeth extractions and Clear braces.
Our comment from Top Dentistas about Hornsby Family Dental Care:
Hornsby Family Dental Care is a highly regarded dental practice that stands out for its exceptional service and patient care. The friendly and professional staff, led by Dr. Raji, are noted for their gentle approach, making each visit a comfortable experience for patients, including those who may feel anxious about dental work.
Customers have consistently praised the clinic for:
- Amazing service, especially in emergency situations, where prompt care is provided without long waits.
- The warm and welcoming atmosphere created by the staff, making patients feel at home from the moment they arrive.
- Clear communication regarding treatment procedures and costs, ensuring patients are well-informed.
- Ongoing understanding and support for patients with dental anxiety, making visits less daunting.
- A clean and hygienic environment that maintains high standards of care.
Many families have been loyal patients for years, highlighting the continuity of excellent care throughout their experiences. Hornsby Family Dental Care is consistently recommended for anyone seeking reliable, professional, and empathetic dental services in the Hornsby area.
Services and Treatments
Hornsby Family Dental Care: Reviews
Fantastic experience: Amazing service! Had 3 wisdom teeth removed, all the staff were gentle and kind, fast and efficient I can’t recommend them enough, they got me in on short notice and provided all details for recovery.
Fantastic experience: Raji is one of the most gentle and friendly dentists I’ve ever met. She genuinely cares for her patients and offers excellent advice on looking after teeth and gums. Always professional, she welcomes you with a warm smile and makes you feel at ease. Raji handled my tooth extraction with great care, reassuring me through every step and ensuring I felt comfortable throughout. I would highly recommend her to all my family and friends
Fantastic experience: I have been going to this dental practice for years and really appreciate the excellent on-going care and personal attention that Dr Raji and Adriana and team provide. I was very grateful for the help with a gum issue recently!
Thanks for your kind review , Neville.
Really appreciate your feedback
Raji & Adriana
Fantastic experience: Dear Dr. Raji and your Assistant, we went to your surgery on January 2, 2025 to have a tooth extracted. Do you remember? The tourists from Austria. Thanks to your good care, we were able to enjoy the flight and the stay in Tasmania and then the flight back home without any complications. Many thanks to everyone again for the uncomplicated and competent help. All the best from Austria Renate and Dietmar
Fantastic experience: I think Hornsby Family Dental Care is one of the best in Hornsby.
Thanks for your kind words, David
Regards , Raji
Fantastic experience: I am really appreciate the service from Hornsby Family Dental Care. Currently with another dentist, I lost my crown in boxing day. However, my dentist is not working till January 6th, 2025. I was trying my luck to visit Hornsby Family Dental Care without appointment in 27th December 2024. Dr.Samira Bakhshi was there, and my appointment is so quick, I met Dr.Samira Bakhshi in 90 minutes time. The service quality is superb, Dr.Samira Bakhshi explained all procedure in professional matter, and the work was completed within 15 minutes. The clinic is very clean and professional, I do recommend this clinic and dentists to friends.
On behalf of Dr Samira , thanks for your positive feedback and taking time to write us a lovely review .
Regards Dr Raji
Fantastic experience: I’ve recently moved to Hornsby and needed a local dentist. I chose Hornsby Family Dental based on reviews and I couldn’t have chosen better. At my first visit yesterday, Raji and her wonderful assistant, Adriana, made me feel instantly relaxed and at home. They are warm and friendly, extremely professional and communicate clearly. Perfect. :)
Fantastic experience: Very good staff and quick professional service. Appointments necessary
Fantastic experience: Highly Recommend!!! I felt comfortable the entire time, wonder service! I was very happy with the work done.
Thanks very much for your kind words.
Kind regards Dr Raji and Dr Samira
Fantastic experience: Dr Samira Bakhshi is the dentist of your dreams. I get quite anxious with dental work but she made the whole treatment so smooth and I felt really relaxed and comfortable. I wish I had my previous dental treatments with her, also booking the appointment is hassle free in this clinic, best dental clinic in north shore!
Thanks for your wonderful and positive review about Dr. Samira .
Apologies for late response.
Kind regards
Dr Raji
Fantastic experience: This is the best dental practice on the planet. Friendly, staff who treat their patients with great skill and care.
Hahahah.. planet .. overwhelming appreciation..
Thanks Harry ..
Regards , Raji
Fantastic experience: An excellent dentist in Hornsby!
Fantastic experience: I always have a great experience, I feel relaxed and calm. I'm happy to recommend Hornsby Family Dentists.
On behalf of Dr Samira , thanks a lot for your 5 star review
Kind regards
Dr Raji
Fantastic experience: I have now been three times for ongoing treatment, including the removal of two teeth. The team are fantastic! Best experience at a dentist ever.
Wonderful review, Kylie . Encourages us to do even better .
Regards Raji
Fantastic experience: Dr Raji is a very gentle and caring Dentist. She always checks in to makes you're comfortable. Highly recommended
Fantastic experience: Excellent dentistry.
On behalf of Dr Samira , thanks a lot for your kind feedback
Kind regards Dr Raji
Fantastic experience: Been a long time patient at the clinic. DR Raji is a lovely lady and always gives top dental care. There has been plenty of times I have missed appointments or been late. The clinic has always been flexible and never charged me for the inconvenience. Will continue to come here again and again.
Thanks for your lovely words , Beau.
Always a pleasure to see you ..
kind regards Dr Raji
Fantastic experience: I booked my mom in for an emergency dental appointment, such a lovely dentist who was able to put my mother out of her misery within an hour! Affordable and straight to the point.
Thanks for your kind words, Shari
Appreciate your feedback.
Kind regards Dr Raji
Fantastic experience: Excellent service. One of the best dental practices in this area .
What a lovely message to read as we start our day ..
Fantastic experience: Great service
Thanks for your positive review
Kind regards Dr Raji
Fantastic experience: I am extremely nervous about going to the Dentist, to the point where I avoid going for regular check ups. I had such a positive experience yesterday at Hornsby Family Dental Care. I was reassured and made to feel comfortable. I will definitely be going back on a regular basis from now on. I’m so grateful for the kindness and understanding that I received.
Thanks for your kind words .
Kind regards Dr Raji
Fantastic experience: I had an excellent experience with Dr. Hend and Sara. The doctor was very professional and expert with tooth extraction. Highly recommended Hornsby Family Dental.
On behalf of Dr Hend and Sara , thanks very much .
Merry Christmas
Kind regards
Raji
Positive experience: Efficient admin staff, skilled dental staff and reasonably priced
Fantastic experience: Great customer service.
Appreciate your kind words .
Fantastic experience: Both dentists and Reception were very accomodating with my situation. My front teeth had been chipped due to a domestic fight I didn’t look great and was very worried I’d be judged. Each visit they were friendly - I received a filling on the top and bottom front teeth, unfortunately the top came out due to night time teeth grinding but luckily they quickly booked me in and did another filling that was even better than the first at no cost as is was only a week or two since I had been there. Theyve now suggested to get a mouth guard to help this from happening again which I will definitely now be doing. I was very worried they wouldn’t look the same as they are my very front teeth but the 2nd filling is great I can only tell it’s a filling on the end of my tooth when I touch it with my tongue it looks the same, It’s been in 1 month now. I was also extremely worried that when they moulded it my teeth wouldn’t close the same but I called them as soon as the numbing cream had worn off and I could feel a difference, I then popped in the next day to get it quickly adjusted. Thankyou for being Respectful, Friendly and understanding to my situation. Regards, Chloe
Thanks for your wonderful words,Chloe.
On behalf of Dr Samira, I appreciate your kind review.
Kind regards, Dr Raji
Fantastic experience: The best dentist ever
Thanks very much
Kind regards
Raji
Fantastic experience: Hornsby family dental care is a friendly caring practice. I have been going there for 10 years, and have always found Raji to be clear about costs, ethical in only recommending what is necessary and often suggesting options that aren't as expensive. Raji is excellent with nervous patients. Highly recommend this practice.
Thanks for your lovely review . Kind regards Raji
Fantastic experience: Dr Raji was so lovely, she made me feel very comfortable . I had a tooth extraction , and from the injection to the extraction I didn’t feel anything although I was crying. Thank you Dr Raji and thank you to the lady at the front desk who let me hold her hand .
You are so sweet , Thanks for your kind words
Raji and Adriana
Fantastic experience: My family has been going to this dental practice for years because Dr Raji is everything a dentist should be: gentle, thorough, professional but friendly and caring at the same time.
Thanks
Fantastic experience: My family and I have been going to Hornsby Family Dental Clinic for over 15 years. We are always welcome here by all the staff. Dr Raji Pillai will always listen to our dental concerns and discuss options if they are available. As dental work can be uncomfortable, Raji always makes sure we are comfortable throughout our appointment.
Fantastic experience: I recently had a root canal treatment with Dr Samira of Hornsby Family Dental Care. I have a very low tolerance to pain, however Dr Samira was fantastic and I did not feel a thing throughout the entire treatment. Dr Samira was highly professional and made sure that I was comfortable throughout the process. I have been to a number of dentists over the years, however none can compare to Dr Samira and I strongly recommend her to anyone looking for a highly professional and caring dentist. 5/5
On behalf of Dr Samira ,
Thanks a lot , Kind Regards Dr Raji
Fantastic experience: Raji and the team are all great. Always friendly, thorough and on time. I recommend them highly.
Thanks Darren .
Positive experience: My Dentist & assistant care about my comfort and check in with me during the procedure. Very thorough and I feel confident with the level service and treatment.
Thanks Michelle
Fantastic experience: I like Dr. Raji. She is a nice person, very kind and considerate. Everyone there is friendly and that is why I don't go elsewhere.
Thanks Satako
Fantastic experience: Our family has been visiting Raji and her team for years. They are so friendly, warm and give you the best professional advice. We have tried other dentists (just for convenience) but have always come back to Raji. She is the best when you need Invisalign braces, extractions, cosmetics and especially good with children or teens.
Fantastic experience: I would definitely recommend Hornsby Family Dental Care. Dr Raji and the staff at the practice provided me with exceptional dental care at an affordable price.
Thanks Fathima
Fantastic experience: The staff of this clinic is very professional and friendly. There work is Appreciable everything they have done so far! I have no hesitation in thoroughly recommending this Dental practice.
Appreciate your feedback
Fantastic experience: Dr Raji and her staffs are very friendly and professional. The place was also very clean and neat.
Fantastic experience: I stumbled across HFDC, when I chipped a front tooth! With two social engagements ahead of me! Raji was the only dentist on the upper north shore including my regular dentist & his team willing to fit me in, on her very busy Saturday. Raji & Adrian did a fantastic repair & more, I could not be happier with my new smile.
Fantastic experience: A wonderful dental clinic - their patient care and attention is fantastic for both children, teens and adults.
Thanks Danielle
Fantastic experience: Friendly and efficient staff, very good dental work and centrally located in Hornsby. Parking nearby at Westfield carpark & short walk to the rail station.
Fantastic experience: My family and I have been consulting Dr.Raji Pillai for almost 5 years now. Especially for our children dental treatments we will only go to her as she is really friendly , caring , always smiling and more importantly her treatment is very very good . I will always recommend Dr.Raji Pillai to any body who is looking for a good dentist in the Upper North Shore Area.
Appreciate your kind words . Thanks
Fantastic experience: My family has been with this practice for more than 10 years. Raji and her staff are very friendly and caring. The practice is very clean and they are always hygienic. I would definitely recommend this dentist to anyone!
Fantastic experience: I came into the dental practice and really enjoyed the friendly staff and professional service. I had a general check-up and scan and the whole experience was really easy.
Thanks for your positive review. On behalf of Dr Samira and Sarah .
Kind regards Raji
Fantastic experience: Never been a fan of going to the dentist, but glad I've been going here. Very professional in their diagnosis and treatment and we're able to give me a cost run down of future treatments which is needed when money is tight. Appreciate everything they have done so far!
Thanks a lot for your kind words , Nic.
Fantastic experience: As a long term patient I could no be happier with the service Raji provides. Always showing attention to detail and care for all her patients. Would thoroughly recommend this dental practice.
Thanks a lot Matthew . Appreciate your kind words .
Fantastic experience: My family and I have been consulting Dr Raji for almost 4 years and are extremely happy. She is patient and fabulous with my little boys who are not always cooperative. Adriana is super efficient and pleasant. The professionalism and friendliness of the team is outstanding.
Thanks Karishma. Hope you are enjoying your new house. Best wishes
Fantastic experience: As a long-term patient, I can’t recommend Raji and her team enough. They are fantastic at what they do and they are always friendly and professional.
Glad to read your review, Rebecca .
Thanks
Fantastic experience: Caring, gentle, and flexible in an emergency.
Thanks Sue . Really appreciate your kind words
Fantastic experience: Dr Raji has just been wonderful in all my experiences with her. She is so efficient and gets a job done well and speedily as it's never pleasant enduring long bouts of being uncomfortable. So massive thanks as needed a good reliable dentist in Hornsby.
Thanks Ravi
Fantastic experience: Being a long-term customer of 21yrs, and my two children also being customers for close to 20 yrs, I have no hesitation in thoroughly recommending this Dental practice. During this time we have all experienced their highly professional and customer focussed service. Raji, is always willing to patiently answer my many questions, and the whole practice provides a very family friendly and caring service.
Negative experience: Very awful unpleasant and unprofessional place. i was referred by the lane cove family dental practice to remove 4 impacted wisdom teeth. i requested to be under general anesthesia, and was told on the phone I would be under general. when i arrived for my appointment, i was given a form to fill out without any prior explanation regarding the possible complications, cost and risks of this particular procedure. After my arrival, for my 6 pm appointment it was suddenly postponed and i had to wait until 7.20 pm until the "dentist" Mohammad could finally see me, so i went into the room and i wanted to know more about the papers they made me sign about prices and risks etc. He just kept insisting that i sit down in the chair over and over. i asked about the general anesthetic and things i was told i was meant to have over the phone. He said no i will just be having local anesthesia and the gas. this was not what i was told on the phone, he then started rambling about how much the anesthesia will cost, trying to almost scare me with prices and make me sit in the chair. i refused and left very upset. and have gone to another dentist since and he told me all the risks of my procedure, and it turns out not even a dentist can do my procedure due to the high risks im at of damaging my main nerves and damaging my sinus, i am now seeing a PROFESSIONAL oral surgeon. Another thing was that the whole dentist smelt like garlic and microwave food, it was very unpleasant, it did not have that cleanliness dentist smell. This by far is the worst most awful place i have been to. they don't even deserve 1 star, they deserve -1 star.
Hi Madison, I am Dr Raji Pillai the Principal Dentist of both Hornsby Family Dental Care and LaneCove Family Dentist. I sincerely apologise on behalf of staff who missed informing us that you requested general anesthetic over phone and Dr. Mohamed for running late and any other stress you felt on that day.
Sorry If I had known your request, I would have referred you accordingly. Dr. Mohamed is a surgeon with strong surgical background and he has performed all types of wisdom teeth extractions in our surgery. He has Master's degree on Oral Surgery and Implants as well.
Anyhow once again I apologise about what happened and best wishes for your treatment.
Kind regards
Raji Pillai
Positive experience: Delighted with the service, always happy to leave with an appointment for my next visit.
Fantastic experience: I was suffering from severe dental pain a couple of weeks ago which got worse on the weekend. I attempted to contact several dental emergency services in the area and in the city however Raji was the only one who showed me the required care and urgency. She opened her clinic and treated my situation without a fuss and showed true humanity. Thank you Raji.
Thanks a lot for your kind words ,Rohit.
Fantastic experience: A very good dental practice, they are professional, friendly and efficient
Thanks
Fantastic experience: Just had composite veneers at Hornsby Family Dental, very very happy with the result! Huge improvement compared to what I had before the veneers. Raji and the team made me feel comfortable with the treatment. Highly recommend composite veneer at Hornsby Family Dental to everyone if whitening only is no longer working for you. Thank you very much Raji!
Fantastic experience: I have been seeing Raji for about 10 years now. She has done fantastic work with some serious dental work needed after a fall, as well as a lot of pre-emptive work that managed teeth more cost effectively than the alternative treatments. The staff have always been lovely - dental assistants, reception, etc. The facility is hygienic and comfortable, and although I can’t say I enjoy the dentist, at least I feel comfortable and looked after here.
Fantastic experience: My Dentist Dr Raji Pillai and her assistant Adriana always make me feel very comfortable, welcomed and cared for, they make my trip to the dentist a pleasurable experience. Needleless to say they are extremely professional and friendly.
Thanks Ricardo
Negative experience: My experience has been poor and worse since new dental assistant joined who’s either Filipino or some other Asian background I guess. The European lady before her used to be very considerate while asking questions on phone but this new lady starts pitching whether I want cleaning or check up. Sometimes I don’t know ♀️ what I want that’s why we pay professionals to rescue us or give us advice. So even before I could tell her my problem/my story she starts telling me about the package, whether I want this or that’s. Even the visit was not pleasant as she doesn’t smile or is not confident. Dentist is fine and lovely as always. But they really need to train this newbie receptionist that I’m talking about! The only reason I use this account is to be anonymous because I’m scared to return back again as they might have agenda against me if I disclose my name. Who knows I might visit again if they train her properly to give a nice customer service or get a new girl. Thanks for reading.
I am sorry to hear your negative feedback. We don't have any one other than our long term staff Adriana answering the phone. We do not have any new assistant. We don't have any packages either so I am not sure if you are talking about our practice. If you are our long term existing patient, kindly talk to us or we may never know who is the new nurse you are referring to. Unfortunately remaining anonymous is not going to help either of us to solve this confusion. Please feel free to ring me.
Kind Regards
Dr.Raji Pillai 94771212
Fantastic experience: Amazing service, we had an emergency and they let us in without keeping us waiting for so long! They do care for their patients. Thank you for your help!
Appreciate your lovely comments
Fantastic experience: Highly recommend this clinic for your dental needs. Dr Raji is not only exceptional but also caring. She responds quickly to emergencies outside normal working hours and late nights to ensure you are looked after.
Thanks for your positive review, Chintan.
Fantastic experience: Great experience with Dr Mohamed at Hornsby Family dental, very thorough and professional on the care! highly recommend
On behalf of Dr. Mohamed, I wish to thank you for your kind words.
Dr.Raji
Fantastic experience: Outstanding is the only word to adequately describe the capability, service and above all, empathy of Raji and her team. I am a life long dentist fraidy-cat. Raji not only understands but she delivers top class work with full patient empathy. Don't put off that visit any longer!
Hi Greg, thanks for your fantastic review. Brought a big smile on our face.
Fantastic experience: Dr. Raji is simply a very nice person. She is professional, makes people comfortable, and always gets to the point. I'm happy with the fact that cleaning is so painless every time and won't see any other dentists!
You are a lovely patient, Sat .Thanks for the review.
Fantastic experience: Raji and her team are fantastic. I first found them when I was in the midst of a dental emergency. Raji's staff were caring and considerate and she was able to book me in that day to attend to the problem. Raji is an excellent dentist, caring and considerate as well as highly skilled and communicative right throughout the process. I can thoroughly recommend Hornsby Family Dental Care. Like many others I have a fairly serious phobia around going to the dentist but Raji and her team make what can be a very difficult situation all that much easier. Thank you Raji and I will see you again in six months!
Thanks Joshua.
Fantastic experience: Not sure if I really want to leave a great review because it might make it difficult to get an appointment! Yet, respect dictates that Raji & her team deserve praise for their consistent professionalism & reassuring manner. Raji has gotten me out of several painful situations, sometimes at awkward times (close to Christmas, etc) & the bonus is, she has small hands which kinda helps with dental work! My partner, my son & I are faithful, happy clients.
Thank you very much for your kind words. Your positive feedback definitely made my day!
Kind regards Raji
Fantastic experience: Dr Raji is a fantastic dentist. I have extreme fear of going to a dentist and woke up with a toothache. Called and spoke to a lovely lady and she was very understanding and slotted me in on the very same day. Dr Raji is very friendly, calm and extremely professional! She reassured me throughout the process of extracting my wisdom tooth which definitely made it less scary. I wouldn't say I don't have anymore fear going to the dentist in the future, but I felt comfortable and confident with Dr Raji which would make the next visit more bearable.
Thanks for your kind review, Angeline
Fantastic experience: Great experience with Raji and her team, a last minute call for a lost filling and she squeezed me in and had it sorted in no time, pain free. Thank you and Merry Christmas!
Thanks a lot, Murray. Wish you a very Happy New Year.
Fantastic experience: Highly recommended! Probably the best dentist I've ever had.
Thanks Damien.
Fantastic experience: They looked after their patients with care and treat us like family.
Thanks Marilou
Positive experience: Great dentist! Listens to your concerns, explains procedures.. Very friendly and friendly nurse also! Never have felt as relaxed as I do now to see the dentist!
Thanks for your kind review.
Fantastic experience: Let's face it - No one looks forward to going to the dentist. However, my experience at Hornsby Family Dental Care might just change that expectation for the future. Raji and her team were just so professional, that I would readily recommend this dental practice to other people. The location is just a few steps from Westfield, and they are open on Saturday mornings - which is a bonus to those of us that struggle with weekday appointments.
Thanks Brett. Loved your comments!
Fantastic experience: It's always very relaxing coming to Raji and her team; they take the time to make sure that you're comfortable and that everything is in order. You're always greeted with a smile and a warm, friendly atmosphere.
Thanks for your kind words, Alexandra.
Fantastic experience: Very happy with service and care given by Raji.
Appreciate your kind review, Jason
Fantastic experience: Raji and her team do a fabulous job! Raji always has time to explain treatments and suggests preventive care instead of waiting for issues to develop. I would highly recommend her practise to anyone.
Thanks Lesley
Fantastic experience: I never rate or write reviews on Google. This is my very first time. They are amazing and politest people in the industry I have ever seen who has so much of patience! Since my childhood, I have been scared of going to dentist due to which I keep delaying my appointments. Finally after coming to Australia, a day came when I HAD to go due to severe pain one day. Upon reading reviews, I planned to visit this team. This team handled my case so effeciently... I explained them about my phobia too and they were great listeners because believe it or not, people these days are busy and don’t have time to listen to all these stories but Rajji listened to me with “all ears” with a pretty smile during my first appointment. Today I got a tooth-filling and Rajji and her team helped me in such a great manner throughout the process. My numbness of local anesthetic is still there and hoping there won’t be much discomfort or pain after the effect of anesthetic is gone. Anyways, I’m definitely going back if needed, to this dentist team!!! ❣️
Dear Alina, thanks for your kind words. Hope all goes well. Your feedback has made our day☺
Fantastic experience: Just had a very large six tooth bridge put in by Raji. The work took several months and she always made time to see me at short notice when needed. The result was really excellent, much better than the old bridge it was replacing. I've been going to Raji since comming to Sydney in 2006 and she's always been great and doesn't believe in doing a bigger job than is necessary. I thoroughly recommended her to anyone.
Thank you Malcolm for your feedback and positive comments! Very kind of you.
Regards,
Raji
Fantastic experience: Raji is a fantastic dentist! Her and her team genuinely care about her patients and make going to the dentist a comfortable experience! Always happy after an appointment. I recommend Hornsby Family Dental Care highly for everyone!
Thanks Ben for your fantastic feedback and rating. At Hornsby Family Dental Care, we want to ensure patient comfort and positive outcome after our treatment. Appreciate your review.
Regards,
Raji
Fantastic experience: My family and I have been going to Hornsby Family Dental Care for many years. Raji and her staff are lovely people and they care about their customers. It is a pleasure to give them a great review.
Thanks Murray.
Fantastic experience: Great experience for me and my family. I found them genuine and down to earth. I would recommend them. Thank you.
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