Gentle Dental Drayton | Toowoomba Dentist
Information about Gentle Dental Drayton | Toowoomba Dentist
Opening hours
- sunday: (closed)
- monday: 7:45-19h
- tuesday: 7:45-19h
- wednesday: 7:45-19h
- thursday: 7:45-19h
- friday: 8:30-17h
- saturday: 8h-13h
At Gentle Dental Drayton, we deliver gentle, high-quality dental treatments that last. Our services include preventative dentistry, fillings, crowns and bridges, dental implants, cosmetic dentistry, gum disease treatment, root canal treatment, extractions and more.
Our comment from Top Dentistas about Gentle Dental Drayton | Toowoomba Dentist:
Gentle Dental Drayton is widely praised by its patients for providing a truly exceptional dental experience. The team, led by the skilled Dr. Sharon Loi and Dr. Jason, is known for their personalized, gentle, and professional approach, ensuring that every patient feels comfortable and cared for during their visits. Many patients have highlighted the warm and friendly environment created by the entire staff, including the reception team, who are welcoming and attentive from the moment you walk in.
Highlights of Gentle Dental Drayton include:
- Exceptional Care: Patients frequently mention how the dentists take the time to explain procedures in detail, helping individuals feel more at ease and informed about their treatment options.
- Gentle Approach: The practice truly lives up to its name, as numerous reviews emphasize the gentle techniques used, particularly for those who are anxious about dental visits.
- Follow-up Care: Following appointments, the team often makes follow-up calls to check on patients, demonstrating their commitment to ongoing care and support.
- Child-Friendly: Families with children appreciate how the staff engages young patients, often using fun distractions like TV shows to ease anxiety.
Overall, Gentle Dental Drayton is highly recommended for anyone seeking a positive and compassionate dental experience. Their dedication to patient comfort and high-quality care makes them a standout choice in Toowoomba.
Services and Treatments
Gentle Dental Drayton | Toowoomba Dentist: Reviews
Fantastic experience: Had such a wonderful experience with Dr Sharon and the team. Personalised & Professional, I felt in such good hands. Highly recommend
Fantastic experience: I need to start by saying I’m usually scared of Dentists. But Dr Jason at Gentle Dental was so respectful of my fear, and put a calming YouTube video on the ceiling of the room to distract me. He was so calm and reassuring throughout the clean and there was no gap with my health insurance. My teeth were surface cleaned to perfection with no pain or discomfort. Cannot rate them high enough.
Fantastic experience: My husband Tom and myself are so pleased to be patients of Gentle Dental Drayton Toowoomba. They are a very caring team who do a magnificent job, treating us with great respect and kindness. The administration staff are very welcoming and are also caring whilst doing a good job. We highly recommend this wonderful service. Thank you to all the Staff at Gental Dental.
Fantastic experience: I can't speak highly enough of Gental Dental. For someone who doesn't usually enjoy going to the dentist, I actually found it an enjoyable experience. The dentist and staff were absolutely lovely, friendly, gentle, patient and they explained everything clearly as the procedure went along. I really appreciated that they gave me time for breaks when needed, which made the process so much easier. From the moment I walked in to the moment I left, the service was exceptional. Even a follow-up call the next day to check in. Pricing was also reasonable for the level of care provided. I would thoroughly recommend Gentle Dental to anyone looking for a positive dental experience.
Thank you so much for your kind feedback! We love hearing about good patient experiences and appreciate you taking the time to share yours. We're so glad that we could make coming to the dentist an enjoyable experience and were able to accommodate your needs. We look forward to seeing you again for your next dental visit with us! Warm regards, the Gentle Dental Drayton team.
Fantastic experience: Caring, gentle and happy to help. As someone who has a bit of a fear of the dentist, I was at ease and happy with the treatment I received. I have found my new dentist ☺️
Hi Deb, thank you so much for your kind words! We're thrilled to hear that you felt at ease and comfortable during your visit. It's great to know that we've earned your trust as your new dentist. We look forward to continuing to provide you with the best care possible!
Fantastic experience: From the moment you walk in. Friendly helpful staff. Sharon is amazing, so gentle, caring and professional. Thank you
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience from the moment you walked in. We'll be sure to pass along your lovely feedback to Sharon — she truly is amazing, and we're lucky to have her. We appreciate your support and look forward to seeing you again!
Thanks,
Gentle Dental Drayton
Fantastic experience: The experience was incredible, especially for someone that’s not too keen on the dentist, the staff were so nice and welcoming. Went in for a service but actually needed something else and they jumped straight on it. Was incredible! Pricing is good and overall great experience!
Thank you for your kind words Kasey! We’re so glad you felt comfortable and well looked after — especially as someone not usually keen on the dentist. We appreciate your trust and are happy we could help on the spot. Hope to see you again!
Many thanks,
Gentle Dental Drayton
Fantastic experience: very clean and professional. will be recommending
Thanks so much for your feedback! We really appreciate the recommendation and look forward to seeing you again!
Many thanks,
Gentle Dental Drayton
Fantastic experience: My first time going to gental dental. The dentist listen to exactly what I wanted done and had no hesitations at all. The dentalist was very gentle and kept asking if I was OK during the process. His dental assistant was an absolute gem very bubbly very welcoming had such a lovely caring vibe. All staff I interacted with even the reception ladies they to were just so welcoming and friendly. Thankyou again to the amazing team at gental dental
Thank you so much for your beautiful feedback Katie! We’re so pleased to hear your first visit to Gentle Dental was such a positive experience. It’s great to know you felt listened to, cared for, and supported every step of the way. We'll be sure to pass your kind words on to the whole team — they’ll be thrilled! We truly appreciate you taking the time to share your experience and hope to welcome you back again soon.
Thanks,
Gentle Dental Drayton
Fantastic experience: The quality of care at this dental practice is reflected in the name. I see Dr Sharon Loi as my dentist. My most recent appointment was to have a molar tooth extracted. I am not a great fan of dentists, but Sharon was patient and kind and gentle and what could have been a traumatic experience became a positive experience with her attention, skill and professionalism. I have the highest respect for her as a skilled dentist and am so glad to have found this fantastic dental practice.
Thank you so much for your kind words Michael! We're thrilled to hear Dr. Sharon Loi made your experience a positive one. Your trust means the world to us!
Thanks,
Gentle Dental Drayton
Negative experience: Worst dentist I have ever attended. Asian dentist gave me three needles. first two okay, third needle placed on top of my tooth and thumped into the nerve. Worst pain I have ever felt. Only giving a one here because there are no lower scores. Not recommended by me.
We're very sorry to hear about your experience and appreciate you taking the time to share your feedback Daniel . We strive to provide the highest level of care and comfort for all our patients, so it's concerning to hear that your visit did not meet those expectations.
We’ve looked into our records but have been unable to locate a patient file under your name with a recent appointment. To help us better understand what happened and address your concerns properly, we kindly ask that you contact us directly at [email protected] with some additional details.
Your experience matters to us, and we'd like the opportunity to look into this further and make things right where we can.
We look frward to hearing from you,
Gentle dental Drayton
Fantastic experience: Kind, compassionate, respectful, welcoming, relaxed environment from the moment you walking in to the moment you walk out. From receptionist to assistant and dentist, I felt in control of my own treatment and choices, no pressure. Thank you
Thank you so much for your lovely review! We're glad you felt comfortable, respected, and in control throughout your visit. It means a lot to our whole team!
Thanks,
Gentle Dental Drayton
Fantastic experience: Very happy with my recent visit to Gentle Dental Drayton. I had a broken back tooth!!!! The dentist explained my options (crown or filling) and the likelihood of risks of each. I decided filling due to expense. He did a masterful sculpting of a back tooth with the most care and lack of discomfort. Pretty expert work! He also told me of the needed care of it in the next few days until my gum settled down. Yes the tooth had broken off under the gum line!!! . Loved the staff too. The whole practice inspired confidence. I would go back there if I needed dental care in the future.
Thank you so much for your lovely review Beth! We're really glad we could help with your broken tooth and that you felt comfortable and well-informed throughout the process. It’s great to hear our dentist’s care and attention made a difference, and we’ll be sure to pass your kind words on to the whole team. We’d be happy to welcome you back anytime you need dental care!
Gentle Dental Drayton
Fantastic experience: I had a great experience fast and painless extractions fillings, I highly recommend them as does my partner. I will be back.
Thank you so much Mick for your kind words! We're thrilled to hear that you had a great experience and that everything went smoothly with your extractions and fillings. It means a lot to us that both you and your partner recommend our practice. We look forward to seeing you again!
Thanks,
Gentle Dental Drayton
Fantastic experience: I have never had an easy time at the dentist in my life and have severe anxiety and panic disorder. Dr Jeff and Kergan were amazing. Dr Jeff was soooo quick. He didn't give me any time to think about what was happening and the whole appointment.....numbing, extraction...was less than 30 minutes Keegan is 100% in the right job. He was the one that distracted me and got me through. He gave me a stress ball.....then a teddy to squeeze (a 60 year old cuddling a teddy ) and talked to me the whole time. He will never know how much he did for me and how much of a difference he made. He was phenomenal. They worked do well together and it was so quick...I still cannot believe how quick it all was....and it was what I needed
Thank you so much for sharing your experience with us Kathy! We understand how difficult dental visits can be when dealing with anxiety and panic, and we’re truly honored to hear that Dr. Jeff and Keegan were able to help make your visit comfortable and stress-free.
Keegan is especially touched by your kind words—we completely agree, he has a real gift for supporting patients with care and compassion (and yes, teddy bears are always age-appropriate when it comes to comfort! ).
We’re so glad we could be there for you and make the process quick and manageable. Your trust means the world to us, and we’re grateful you chose our team. We're here whenever you need us!
Thanks,
Gentle Dental Drayton
Fantastic experience: Wonderful experience every time. All the dentists but especially Jeff Lin are kind, caring and professional. Whether it’s for a general check up or for an emergency, they are prompt and experienced. Thank you!
Thank you so much for your thoughtful feedback! We're thrilled to hear that you've had a wonderful experience with us every time. Dr. Jeff Lin and the entire team truly appreciate your trust and support. Whether it’s a routine visit or an emergency, we’re always here to provide prompt, professional, and compassionate care. Looking forward to seeing you again!
Thanks,
Gentle Dental Drayton
Fantastic experience: I have been seeing Sharon at Gentle Dental for about 12 months. Sharon explains everything in regards to dental issues clearly and offers options for the best outcome possible for your dental health. I can certainly recommend Gentle Dental at Drayton.
Thank you for your lovely review and for being a valued patient over the past year! We're so glad to hear that Sharon has provided you with clear, thoughtful care and helped guide you toward the best outcomes for your dental health. Your recommendation means a lot to us, and we truly appreciate your trust in the Gentle Dental Drayton team.
Fantastic experience: I'm usually a little nervous going to the dentist as I had a traumatic experience as a child. Dr Jeff was very comforting, gentle and friendly. He did an amazing job of my crown. I'm very happy going to Gentle Dental. The whole team are friendly and very accommodating. I highly recommend them from my experiences.
Thank you so much for sharing your experience. We understand how past dental trauma can make visits challenging, and we’re so glad Dr. Jeff was able to help you feel comfortable and at ease. It's wonderful to hear you're happy with your crown and that our team made you feel supported throughout your visit. Your recommendation means a great deal to us—we truly appreciate your trust in Gentle Dental!
Fantastic experience: Dr Jeff was caring and gentle. The pricing was competitive and reasonable. The whole team were amazing, to be able to fit me in for an emergency appointment, I felt confident in the team. Thanks
Thank you for your kind feedback! We're so glad Dr. Jeff was able to provide gentle, caring treatment and that our team could accommodate you during your emergency. It's great to hear you felt confident in our care, and we truly appreciate your trust in us. We're always here when you need us
Thank you again,
Gentle Dental Drayton
Fantastic experience: At 59 years old and having CPTSD I sure know how to identify kind people, Dr Sharon at Gental Dental Toowoomba is the kindest, but all the team is exceptional at Gental Dental.
Thank you so much for your kind words, Thomas! We are so glad to hear that Sharons care was meaningful in your dental journey!
Fantastic experience: Best dentist I have ever been to. Dr Sharon (our regular) is always incredible, and Dr Jason was outstanding in a crisis and the follow up! Consistently outstanding service. They listen to concerns (like worried children) and go above and beyond to make it a fantastic experience. Kind, caring, and considerate.
Thankyou so much for your kind words Stephanie! We are so thrilled to hear you had such a positive experience with us at the clinic. We truly appreciate your trust in us and look forward to continuing to provide you and your family with exceptional care!
Fantastic experience: Beautiful caring and kind staff
We're so happy to hear you felt cared for by our team. Providing a supportive and welcoming experience is always our priority. We truly appreciate you taking the time to share your thoughts!
Thanks,
Gentle Dental Drayton
Fantastic experience: Early appointment. Excellent experience. Thank you so much.
Thank you for your lovely feedback Heather! We’re so glad your early appointment went smoothly and that you had an excellent experience. We look forward to seeing you again!
Thanks,
Gentle Dental Drayton
Fantastic experience: Would recommend Dr Sharon Loi, she does a fantastic job. Thank you!
Thankyou for your kind words Triton! We're so glad that Dr Sharon was able to provide such fabulous care for you during your appointment. We look forward to seeing you at your next visit!
Thanks,
The Gentle Dental Team
Fantastic experience: I attended Gentle Dental yesterday, it had been over a year since my last dental appointment. The ladies on the front counter were extremely pleasant and professional. The Dentist and his assistant were friendly and professional with how they went about their work. The price was reasonable and I would recommend them to anyone needing dental care.
What wonderful feedback Matthew! We're so glad to hear that you felt welcomed by our front desk team and well cared for by the dentist and assistant. It’s great to know you found our services both professional and reasonably priced. Your recommendation means the world to us, and we look forward to continuing to provide you with excellent care in the future.
The Gentle Dental Team
Fantastic experience: Very happy with the staff and service here. I have extremely sensitive teeth/gums and considerable “dentist anxiety” even with something as minor as a clean. The dentist was extremely patient and considerate of this. Definitely recommend this service.
Wow Louise! Thank you for your kind words and for sharing your experience! We understand how challenging dental visits can be for those with sensitivity and anxiety, so we’re delighted to hear that our team made you feel comfortable and cared for. We look forward to seeing you at your next visit :).
Thanks,
The Gentle Dental Team
Fantastic experience: Friendly dental team with great urgent service. I'm currently travelling Aus in a caravan so don't have a regular dentist. I felt a filling falling out whilst in Inglewood, QLD, and called around to see who could fit me in last min, knowing I was heading up towards Toowoomba on the weekend. These guys fit me in Sat morning, and were flexible to push my appt back 20min when I was running late. The whole consult took less than 30min, they did an xray and repaired the filling and tooth that had started to chip. No pain. Small gap only payment so I didn't have to claim back from my insurance after the fact. The team work together really well, had the tv on the ceiling as a good distraction to relieve the nerves whilst they worked quickly and professionally. Great follow up on Monday to ensure all was going well. Highly recommend the Gental Dental team.
Thank you for taking the time to share your experience with us! We’re so glad we could assist you during your travels and accommodate you on short notice. It’s great to hear that our team made the process seamless and stress-free for you. We wish you safe and happy travels across Australia, and thank you for recommending Gentle Dental!
Thanks,
The Gentle Dental Team
Fantastic experience: New crown is perfect. Walked out not feeling like I'd been at a dentist. Very professional
Thank you for your feedback! We’re delighted to hear your new crown feels perfect and that your visit was comfortable and professional. We strive to make every experience as pleasant as possible and look forward to seeing you again!
Thanks,
The Gentle Dental Drayton Team
Fantastic experience: Dr Sharon provided us with the best dental care we have ever recieved, she made my 3yr old feel safe and confident, even allowing him to have a turn using the "vacumn". It was the most positive experience.
Thank you so much for your kind words! We’re thrilled that Dr. Sharon could make your 3-year-old feel safe and confident during the visit. Letting little ones have a turn with the “vacuum” is a great way to make dental care fun and positive. We’re so happy to have provided such a wonderful experience for your family and look forward to seeing you all again soon!
Thankyou
Gentle Dental Drayton
Fantastic experience: Great experience… have been coming here for several years know… will be coming back
Thank you for your continued trust and support over the years Sharon! We’re thrilled to hear you’ve had great experiences with us and look forward to welcoming you back for many more.
Thanks,
The Gentle Dental Team
Fantastic experience: Dr Sharon was friendly, informative and made sure i wasn't in pain or discomfort. Lovely people to deal with and the extended hours are ideal for my working hours. I'll be going back :)
Thank you for your lovely feedback Charles! We’re so glad to hear that Dr. Sharon ensured your comfort and provided a friendly, informative experience. We look forward to welcoming you back for future visits!
Thanks,
The Gentle Dental Drayton Team
Fantastic experience: I had such a positive experience, Gentle Dental fit me in for an emergency appointment, very short wait time and the staff were lovely. Highly recommend this practice.
Your kind words mean the world to us Katie! We are so pleased to have been able to provide you with the care you needed during your visit and look forward to seeing you again soon!
Thanks,
The Gentle Dental Team
Fantastic experience: Dr Sharon is a brilliant Dentist but also one very caring gentle lady! Couldn't imagine going anywhere else! Never feel pain and Dr Sharon is very thorough in all she undertakes explaining things very clearly! SIMPLY THE BEST! Thank you Dr Sharon!
Thank you for your wonderful feedback! We’re so glad to hear that Dr. Sharon’s care, gentleness, and thorough explanations have made such a positive impact on your dental visits. Your kind words truly reflect her dedication to providing the best care possible. We’re grateful to have you as part of our Gentle Dental family and look forward to continuing to care for you.
Thanks,
The Gentle Dental Team
Fantastic experience: This is honestly the best dentist in Toowoomba. Very lovely team - Dr Jeff, receptionists & dental nurse. I've had a problem tooth for a while and went to two other dentists in Toowoomba who did not assist me in getting to the issue. But Dr Jeff helped me right away and put a plan in to action to find out what the issue is. He was very gentle with the clean I received & I didn't even need to have the area numbed (as my teeth are very sensitive). I was not feeling anxious as I normally do when I go to the dentist. My family will also be attending here for all our dental care. Thank you Gentle Dental & Dr Jeff. You're the best & live up to your name
Thank you so much for your review Amanda! We’re delighted to hear that Dr. Jeff and the entire team could provide the care and attention you needed to address your problem tooth. It’s wonderful to know you felt comfortable and at ease during your visit. We look forward to welcoming your family for all their dental care needs. Your kind words truly mean the world to us.
Thanks,
The Gentle Dental Drayton Team.
Fantastic experience: I was impressed by how quickly I could get treatment a d the service during g my appointment. Staff friendly and caring. I was impressed that they contacted me after to check on how I was. Excellent practice.
Thank you for your review, we appreciate you taking the time to give us feedback on your experience! We prioritise checking on our patients following their appointments to ensure their needs were met and they aren't in need of any further support. Many thanks, the Gentle Dental team.
Fantastic experience: I’ve always felt anxious about visiting the dentist, but my experience with Dr. Jeff Lin has completely changed that. He is incredibly professional and handles every procedure with such a gentle and reassuring approach. I felt comfortable and at ease the entire time. The reception staff are also amazing—super friendly, welcoming, and understanding. They make you feel taken care of from the moment you walk in. Overall, I couldn’t be more satisfied and grateful for the care I received. Highly recommend!
Thank you so much for your wonderful review. We're truly happy to hear that Dr. Jeff Lin was able to help ease your dental anxiety and make your experience a positive one. We’ll be sure to pass along your kind words to Dr Jeff and our reception team—they’ll be thrilled to hear it! Your recommendation means a lot to us! Kind regards, the Gentle Dental team.
Fantastic experience: We absolutely love gentle dental. All the dentist are amazing. And the receptionist are so kind caring and organised.
Thank you for your kind review, Shae! We appreciate you taking the time to provide feedback for us and are so glad our staff provide good experiences for you during your dentist visits
Fantastic experience: The dentist and assisting staff were extremely professional and knowledgeable. The dentist Jason, explained everything as he proceeded and constantly checked on my well being. I strongly recommend Gentle Dental Toowoomba to anyone requiring any dental work.
We're so glad you had a good experience with our clinic, thank you for your kind review and recommendation! We will happily pass on your feedback to Dr Jason and the assisting staff
Fantastic experience: Absolutely would recommend this practise great staff great dentist. couldn't be happier recovery was a Breese. Next day check up on you always punctual and reliable
Thank you so much for leaving such a kind review! It's great to know our check in made a difference for you. We highly prioritize the care of our patients, before, during and after their appointments. See you at your next appointment!
Fantastic experience: Excellent staff and one of the best dental practices I have been to. And I have been to quite a few over my 66 year life. Recommend them very highly.
We're so glad you've had such a good experience with us! Thank you so much for your review, it's greatly appreciated. Best regards, the Gentle Dental team
Fantastic experience: A great practice. They managed to fit me in with an emergency appointment and made a follow up call to check on the work done. Would highly recommend
Thank you so much for taking the time to give such a lovely review! We're so glad we could fit you in and that you felt supported by our staff. Our team always aims to provide attentive care from start to finish. Warm regards, the Gentle Dental team.
Fantastic experience: Absolutely lovely practice, staff were super accommodating and helpful, I was squeezed in for a same day emergency appointment. The reception staff were brilliant and Dr Pawan did a fantastic job with a tooth that didn't want to co-operate. Thank you
Your kind words are greatly appreciated, thank you! I'm so glad we could accommodate your needs, emergency appointments are highly prioritized here at Gentle Dental. Our receptionists and Dr Pawan will be thrilled to hear your feedback!
Fantastic experience: A very good experience at Gentle Dental Drayton I highly recommend this Dental Clinic
Thank you for your kind review! We're so glad we can provide a positive experience for you. Best regards, the Gentle Dental Drayton team.
Fantastic experience: Friendly amazing receptionists, quick and efficient dentists without feeling rushed, and overall amazing experiences. I’ve been coming to Gentle Dental for over 4 years now and I will keep coming back because of the amazing staff and friendly environment. Thank you! :)
We appreciate your lovely review and your continued trust of our clinic for four years! We're thrilled to hear that you've consistently had positive experiences with our team. Our receptionists and dentists work hard to create a welcoming, efficient, and caring environment, so it's wonderful to know that it shows. We truly appreciate your loyalty and look forward to seeing you again at your next visit!
Fantastic experience: Dr Sharon and all the staff are fantastic and quick to put you at ease. They communicate well and provide detailed quotes before proceeding with any treatment. I no longer dread going to the dentist!
Thank you so much for your kind words! We're thrilled to hear that Dr. Sharon and the team made you feel comfortable and well-informed during your visit. It’s our goal to ensure every patient feels at ease and receives the highest level of care. We're so glad we could help change your perspective on dental visits—see you at your next appointment!
Positive experience: The ladies at the reception were so lovely. I am a very nervous patient so they were really lovely and helped put me at ease. Being very scared of the dentist it was nice to have Dr Jason and his nurse be so kind and patient with me. It was a better experience than I anticipated. Thank you
Thank you so much for your review Jacqui! We understand that visiting the dentist can be nerve-wracking, so we’re delighted to hear that our reception team, Dr. Jason, and his nurse helped put you at ease. Your comfort is our priority, and we're so glad your experience was better than expected. We truly appreciate your trust in us and look forward to continuing to provide gentle, supportive care whenever you need.
Fantastic experience: I went to gentle dental today at Drayton for the first time. I am seriously phobic of Dentist and needles and have been putting off going for five weeks with a broken tooth. I was that scared. I even took my son for support .The ladies at the counter were absolutely lovely ,kind and very polite and the Dentist I had was amazing. He was very gentle was nice and slow so I didn’t have to panic so much and I would definitely go back again. No questions asked.. Would recommend gentle dental at Drayton for anyone who has a phobia with dentists definitely. Best dentist I have ever been to in my life .
Thank you so much for sharing your experience! We completely understand how daunting a dental visit can be, especially with a phobia, and we’re so glad our team could help you feel comfortable and supported. It’s wonderful to hear that our reception team and your dentist made such a positive impact on your visit. Your kind words mean the world to us, and we truly appreciate your recommendation.
Fantastic experience: Very friendly staff. I was running late for my appointment and they called me before I had the chance to call them. They were able to book me in later the same day. Their dentists are great, they walk you through the procedure and are very calm and friendly. They are honest with you and only treat what needs to be treated, unless of course you have any other concerns. They don’t try to talk you into unnecessary visits and last but not least they are very affordable :)
Thank you for your kind review! We’re always happy to be as flexible as possible with appointment times. It’s great to hear that our team made you feel comfortable and informed throughout your visit. Honest, quality care is our priority, and we truly appreciate your trust in us. We’re so glad you found our services affordable as well! Looking forward to seeing you again. Warm regards, the team at Gentle Dental Drayton.
Fantastic experience: Dr Pawan was really quick and even tho I am a very nervous patient, his expertise for being in Dentistry for 10 years now gave me comfort that I am in good hands! I was scared that I had to extract my tooth but he assured me my tooth can be saved with a filling and it never had any problems from then on. Staff are really great as well, from the receptionist to the assistant. Will definitely come back for my dental cleans here.
We really appreciate your review Maurize! We're so glad that you found what you were looking for with Dr Pawan and we were able to provide you with such a pleasant experience. We can't wait to see you back for your next appointment. Warm regards, the Gentle Dental Team.
Fantastic experience: What a delight to be treated at this clinic. All staff I had contact with were friendly and very professional. I would not hesitate to recommend this Dental Clinic to anyone.
Thank you for your lovely feedback Thomas! We're so glad you had a great experience with our team. Providing friendly, professional care is what we strive for, and it means a lot to know you'd recommend us. We truly appreciate your support and look forward to seeing you again in the future! Warm regards, The Gentle Dental Drayton Team.
Fantastic experience: Doctor pawan sandu is very humble and kind person. He understands all the problems and explains very well to fix the teeth Every time when i visit after i seen him to get positive vibes . He is Always tell good and easy way to fix the teeth problem Also staff is very friendly Please i highly recommend to visit Drayton dental clinic to ask doctor pawan sandu Thx onkar
Thank you for your wonderful review, Onkar! We’re thrilled to hear about your positive experiences with Dr. Pawan Sandhu and our team. Dr. Sandhu takes pride in providing clear explanations and compassionate care, and we’re so glad his approach leaves you feeling confident and at ease. Your recommendation means the world to us, and we’re grateful for your support. Warm regards, the Gentle Dental Drayton Team.
Fantastic experience: Excellent, professional and Friendly service. I would highly recommend this practice. The most positive experience I've had at a dental clinic. Thankyou
Thank you for your kind review Mark! We’re so glad to hear that you had such a positive experience with us. Your recommendation means so much to us. We look forward to seeing you again! Warm regards, the Gentle Dental Drayton team.
Fantastic experience: The wonderful staff are friendly and very caring of the patients that walk through the door. I am someone who is very nervous about going to the dentist and doesn't usually have an easy time when I am there. But the team made me feel welcome and safe. The dentists are very friendly and put you at ease and most of all they listen to you when you tell them about the problem you came to see them about. Highly recommend them they are a truly wonderful team.
Thank you so much for your kind words, Sarah! We're thrilled to hear that you felt welcomed and cared for during your visit. We understand how nerve-wracking dental appointments can be, and it's wonderful to know our team was able to make you feel comfortable and at ease. We appreciate your recommendation and look forward to continuing to provide you with the best care possible! Warm regards, Tina.
Fantastic experience: Big thanks to Dr Jason and all at Gentle Dental, highly recommend. Went above and beyond to ensure a comfortable and worry free experience.
Thank you for the great review, Phil! We’re so happy to hear that Dr. Jason and the team were able to provide you with such a pleasant dental experience! Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to seeing you again soon! Warm regards, Tina.
Fantastic experience: The name is accurate. Gentle and considerate. My first visit and not last. Despite my dentist phobia, I think these guys (and gals) are greatest. Great facilities and very professional business
Thank you, Cheryl, for your thoughtful review! We're so pleased to hear that your first visit was a positive one, especially considering your dental phobia. Our team is dedicated to providing a gentle, caring experience, and it's great to know we were able to make you feel at ease. We look forward seeing you again at your next visit! Warm regards, Tina.
Fantastic experience: Friendly staff and always makes sure that your comfortable, had dentures done here and never had any problems afterwards with any thing that was done.
Thank you for your kind words, Brett! We're so glad to hear that you had a positive experience with your dentures and that everything went smoothly. Our team is committed to making sure you're comfortable, and it's great to know that we succeeded in doing so. We appreciate your trust in us and look forward to seeing you again! Warm regards, Tina.
Fantastic experience: Very impressed with the level of care. Dentist and nurse were Gentle and attentive and told me all the options before they started. Also the follow up phone call and after care was excellent. Will definitely be using Gentle Dentle again.
Thank you so much for your kind words, Peter! We’re thrilled to hear that you had a positive experience with us. Providing gentle, attentive care is always our top priority, and we're glad we could make your visit comfortable. We truly appreciate your feedback and look forward to seeing you at your next visit!
Fantastic experience: Dr Purwan is so quick and gentle. I have jaw issues and can’t sit long in the chair so I hate going to the dentist but I find it easier at Gentle Dental.
Thankyou so much for your kind review, Desleigh! We're delighted to hear Dr. Pawan's gentle approach helped make your dental visit more comfortable. Your comfort is what Gentle Dental is all about. We appreciate you choosing us for your Dental Care. Warm Regards, Jasmine
Fantastic experience: Sharon is a seriously fantastic dentist. She thoroughly explains things so you know what to expect and she is wonderful at helping younger clients feel at ease. Highly recommend!
Hi Katrina,
Thank you for your wonderful words for Sharon. She really is amazing! We appreciate you taking the time to leave this review. Many thanks, Amy.
Fantastic experience: I had a very painful infected wisdom tooth treated at Gentle Dental Drayton. They squeezed me in to diagnose the problem that day and treated it the next day. Dr Sharon talked me through every aspect of the treatment so I knew exactly what was happening and what to expect. I was very happy with the speed and effectiveness of the treatment I needed. And a follow-up call to make sure I was doing ok the next day. All the staff are friendly and helpful!
Hi Peter,
Thank you so much for your wonderful review. All the best in 2025!
Amy
Fantastic experience: First time at this practice, staff couldn't have been more helpful for an emergency appointment and were very thorough in the exam. Will definitely be back!
Hi Courtney, thank you so much for your kind words! We loved helping you and look forward to seeing you again in the future.
Fantastic experience: Painless injections, everything explained clearly and not pushing me into something expensive which I couldn't afford. Well done
Hi Darlene,
Thank you for your kind words. We look forward to seeing you again. All the best in 2025!
Fantastic experience: I saw Jeff at Gentle Dental, Drayton. I have severe back pain and can’t stay immobile for very long. Jeff is amazingly efficient. He fixes issues very swiftly, but beautifully. He also doesn’t do any unnecessary procedures which make the bills excessive. I am incredibly impressed with Jeff’s expertise, his caring, calm nature and his ability to sort dental issues out with ease. Very professional.
Hi Megan,
Thank you for your wonderful words for Jeff. We appreciate you taking the time to leave us this review.
Fantastic experience: My 10year old son and myself really enjot seeing Sharon for our dental needs. She is really good with kids, explaining everything as she went and he loved watching funny dog videos on the TV on the ceiling. Great distraction! She also fixed a problem tooth for me that had been seen by 2 other dentists. Such a relief for the pain.
Thank you so much for your wonderful review! We're thrilled to hear that both you and your son had such a positive experience with Sharon. We truly appreciate your kind words and look forward to continuing to care for both of you in the future!
Fantastic experience: For myself being extremely nervous about going to the dentist I saw Jason who was extremely helpful and calming and made me feel comfortable through the whole process. I will continue to come back to this dentist as everyone was so friendly and so helpful. Thank you!
Thank you so much for sharing your experience! We're so glad to hear that Jason was able to make you feel comfortable and calm during your visit. We understand how nerve-wracking dental appointments can be, and it's wonderful to know that the team was able to help you feel at ease.
Fantastic experience: Very happy with the service from these guys.! Will be back!
We are so pleased to hear this, Oz! We look forward to seeing you again soon! Many thanks, Gentle Dental Team.
Fantastic experience: I saw Josh, and he was amazing. I had to get a filling done and he was so gentle, thorough and professional. The whole procedure from start to recovery was amazing - hardly knew I'd had a filling done, it was so easy and hassle-free. He will be my new dentist from here on. Thanks so much Josh. Also the reception staff were lovely too, friendly and welcoming, and even called me the following day after my appointment to check in on how I was, which was such a lovely little touch!
Thank you for such a wonderful review, Natasha! We're so happy to hear that Josh made your filling procedure such a positive experience! It's great to know you felt well taken care of from start to finish. We also appreciate your kind words about our reception team – we strive to have our patients feel well looked after at each visit. We're thrilled to have you as part of our practice, and we look forward to seeing you at your next visit!
Fantastic experience: Always a friendly service. I am a very anxious patient and Gental Dental have been amazing for that.
Thank you for your kind review! We're so glad to hear that you've had a positive experience with us. Your feedback means a lot to us, and we look forward to continuing to care for you with the same level of kindness and compassion!
Fantastic experience: Had a wisdom tooth removed process was quick, very informative on what to expect and aftercare. They are also very good with kids as one of my kids had surgeries and developed a fear of medical staff which they have helped make sure he doesnt have to be scared and trying to make visits fun
Thank you so much for your thoughtful review! We're so happy to hear that your wisdom tooth removal went smoothly and that the process was quick and informative. We appreciate your trust in us and look forward to continuing to care for you all!
Fantastic experience: This Dental practice is amazing I’m always very nervous however Sharon the dentist & staff are always wonderful talking me through the procedure & very gentle respectful kind always checking how I’m going. I’m so happy with GENTLE DENTAL DRAYTON & would never consider going elsewhere
Thank you so much for your kind words! We're thrilled to hear that Sharon and the team at Gentle Dental Drayton have been able to make your visits more comfortable and reassuring. It's wonderful to know that the care and attention you receive helps ease your nerves. We truly appreciate your trust in us, and we're so glad to have you as part of our dental family.
Fantastic experience: Dr Jason attended to my needs in a very professional and considerate manner. He explained the procedures in step by step detail, and checked for questions. At each step he checked on my comfort. I highly recommend Dr Jason especially for anxious patients. He is very competent and professional.
We're thrilled to hear that Dr. Jason was able to provide you with such a positive experience. It's great to know that his clear communication and attentiveness helped you feel comfortable throughout the process. We truly appreciate your kind recommendation, especially for anxious patients. Dr. Jason and the entire team are committed to providing professional and compassionate care, and we're so glad you felt that during your visit. Thank you again for your feedback!
Fantastic experience: Was a great experience at Drayton gentle dental. From the friendly greeting and phone call from jasmin through to the treatment from Doctor sharon Loi. Everything was explained in a clear way and future treatments and follow ups were organised. Would highly recommend
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us from start to finish.Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent care. Thank you again!
Fantastic experience: Dr. Jeff was very soothing and gentle as he plucked out my teeth. He even told me I was a good boy. 5 stars.
Thanks for your kind words Tim. We are so pleased to hear that Dr Jeff provided such a comfortable dental experience for you. He did confirm you were indeed a good boy and looks forward to seeing you for your next visit!
Fantastic experience: Our family all go to Gentle Dental, and when it comes to Dr Pawan, he lives up to the clinics name. He has been great with my kids each visit and this week when I needed work, he was so gentle as he worked on my teeth that I left and have recovered so easily. It makes the entire experience so much easier when you are looked after by staff from reception through to the dental team so kindly and considerately.
Thank you for your kind words, Steph! We strive to deliver comprehensive and caring treatment at every visit and we are thrilled to hear that you and the kids felt well looked after! We so appreciate your lovely feedback and we look forward to seeing you again soon!
Fantastic experience: Sharon is by far the best dentist I have ever been to. Incredibly professional,patient and caring. Highly recommend
Thank you for your wonderful feedback, Sheriné! We are so pleased to hear that you had such a positive experience with Dr Sharon. Thank you for your recommendation, and we look forward to seeing you again in the new year!
Fantastic experience: Dr Sharon Loi is amazing. I have massive anxiety about going to the dentist and Sharon has been so amazing at making me feel relaxed. It has been as pain free as a dentist appointment can be.
Hi Belinda,
Thank you for your kind words! We're thrilled to hear that Dr. Sharon has made your dental visits more comfortable and relaxed. Your comfort is our top priority, and it's wonderful to know that we could help ease your anxiety. We look forward to seeing you again!
Kind regards,
Gentle Dental Team
Fantastic experience: My family and I have used Gentle Dental for a while now and the staff have always been friendly and helpful. As much as I don’t look forward to dentist visits, Gentle Dental make it as stress free as possible. Highly recommend
Hi Doug,
Thank you for your wonderful review! We’re so glad to hear that you and your family have had positive experiences at Gentle Dental. Our team is dedicated to making every visit as stress-free as possible, and your recommendation means the world to us. We look forward to seeing you again soon!
Fantastic experience: An excellent experience at Gentle Dental. Highly recommend.
Thank you for your review, Jessie! We're so pleased to hear that you had a positive experience at Gentle Dental. Your recommendation is greatly appreciated!
Fantastic experience: I received very good dental care, the costs involved were clearly explained before the work began, throughout the procedure the dentist checked if I was comfortable and explained what was going on. I’m happy to return to this dental practice in the future.
Hi Phil, Thank you for sharing your experience! We're thrilled to hear that you received great care and felt comfortable during your visit. We look forward to seeing you again!
Fantastic experience: My daughter says our dentist Sharon is more than 5 stars. She is great, and makes our experience so pleasant every time.
Thank you for the fantastic feedback, Bryanne! We are so happy to hear that your daughter loves visiting Dr. Sharon. Making your experience pleasant is our priority, and we appreciate your support!
Fantastic experience: I’m a very nervous person when going to the dentist I was very close to walking out when Dr Jeff called my name the experience i had was none other than amazing he was so good with me right done to explaining the on goin treatment with my teeth can’t recommend him and dental General enough so thank you team and especially Dr Jeff
Hi Julie,
Thank you for sharing your experience! We're so glad to hear that Dr. Jeff made you feel comfortable and took the time to explain your treatment. Your recommendation means a lot to us, we’re so grateful for your kind words!
Fantastic experience: I couldn't fault Gentle Dental at all! Professional, kind, welcoming and loved that they were up front with costs ( so you don't get bill shock ). Loved that they followed up the next day, just to check up on how I was. Would highly recommend especially with Josh and I will definitely be going back.
Thank you for your fantastic review, Melanie! We’re thrilled to hear that you had such a positive experience with Dr Josh and the team! Transparency with costs and follow-up care are very important to us. We really appreciate your recommendation and look forward to seeing you again!
Fantastic experience: I have had several visits to Gentle Dental at Drayton recently and am always impressed by the excellent service I receive there. From the receptionist, to the dental nurse and the dentist, they all treat you with respect and are very welcoming. Joshua's dental work is impeccable and I would recommend this dental service to everyone.
Thank you for your wonderful feedback, Ross! We're so glad to hear that you’ve had such positive experiences at Gentle Dental. Our team is dedicated to delivering respectful and welcoming service, and we’re delighted to hear how happy you are with Dr. Josh’s work. Your recommendation means the world to us!
Fantastic experience: Fantastic staff, absolutely amazing & make sure you are always comfortable.
Thank you for your kind words, Tes! We’re so pleased to hear that our staff made you feel comfortable during your visit. We appreciate your support and look forward to seeing you again!
Fantastic experience: I attended Gentle Denal om Monday for some much-needed work and as always, they delivered. My Dentist is Dr Jason who has been looking after my needs for the past 3 years now and I must say that for a young man his skill and professionalism is just wonderful. On this particular visit I required amongst other things a New Crown, and to their credit I had it all done & dusted on the same day with a great result and a more than fair price. Fast forward to Tues morning & I received a follow up call bright & early to see if all was well with my recent dental work, and yes, I am very happy with all aspects of the whole experience. That's why I have given Gental Dental & Dr Jason a 5-star rating. Highly recommended. Paul Simpson Wilsonton.
Thank you, Paul, for your glowing review! We’re delighted to hear that Dr. Jason has consistently met your needs and that you had a positive experience with your recent crown. Our team takes pride in providing quality care and follow-up to ensure your satisfaction. Your 5-star rating and recommendation mean a lot to us! We look forward to seeing you again!
Fantastic experience: My experience at Gentle Dentle dentist at Drayton in Toowoomba was excellent ! Sharon Loi is a very gifted lady ., she made very relaxed when having a filling I had no problems after my treatment., I highly recommend her to do any Dental Care
Hi Marj, thank you for lovely review! We are thrilled to hear that you had such a positive dental experience with Dr Sharon. Your recommendation means a lot to us, and we are so grateful for your kind words!
Fantastic experience: I had a great experience I have a fear of Dentist & needles & he made me feel comfortable & relaxed. He listened to me when I said I was still in pain & gave me more pain relief & was professional at all times. The Assistant was also gentle & caring.
Thank you for sharing your experience, Debbie! We’re so pleased to hear that our team made you feel comfortable and listened to your concerns. It’s important to us that every patient feels relaxed, and we’re thrilled that you had a positive visit. We really appreciate your kind review!
Fantastic experience: Wonderful experience with gentle dental, the staff are lovely , my dentist was very careful, considerate and professional , i was surprised with lovely courtesy call to see how everything was the very next day after my appointment. Would highly recommend gentle dental for their fantastic level of care.
Hi Fiona, thank you for your lovely review! We’re delighted to hear that you had such a positive experience at Gentle Dental. Your recommendation means so much to us, and we look forward to welcoming you back!
Fantastic experience: Very professional and caring service,treatment fully explained prior to commencement. Service provider highly recomended.
Thankyou for your kind words Richard!
We're thrilled to hear that you had a positive experience and felt well-informed throughout your treatment. Your recommendation means a lot to us, and we're always here to provide the best care possible.
Warm Regards,
The Gentle Dental Team
Fantastic experience: Gentle Dental are the best! Optimum care; friendly, helpful front desk staff & the best dentists! Highly recommended these guys to anyone! You won’t be disappointed!
Thank you so much for your amazing review! We're thrilled to hear you had such a positive experience with our team. Your kind words about our front desk staff and dentists mean a lot to us! We're always here to provide the best care possible, and we're so glad we could make your visit a great one. Looking forward to seeing you again!
Negative experience: If you have Dental Benefit Scheme or Midank Private Health don't be Surprised if this Dentist takes all your money, very high priced and he will take advantage of all those Benefits unfortunately. Plus it's 'Very' Unprofessional to constantly get phone calls pressuring and hounding to push for more Visits, this actually 'Isn't' how Australian Businesses should run but at this Dentist he will be Extremely Persistent and it's not Professional at all!!
Fantastic experience: Dr. Pawan is extremely amazing at what he does and very experienced and professional in all aspects. I honestly feel so comfortable, at ease and confident to have him as my dental surgeon. Going to the dentist has always made me nervous and highly anxious, however, Dr. Pawan and the entire team at the Drayton practice are fantastic! The assistant is lovely, the girls at the front desk have so much empathy to ensure your visits are what you need, the after call people always ensure you are doing well and I could not be any more happier with this team. There is no judgement at all and only positive visions to better oral health. My experience has been one that I'm forever grateful for and I can now look forward to going to the dentist because I know how professional and personal the service is and that I'm cared about. Thank you Gental Dental Drayton!
Thank you so much for your incredibly kind words! We’re thrilled to hear that you had such a positive experience with Dr. Pawan and our team at Gental Dental Drayton. It's wonderful to know that we could help ease your anxiety and make your visits comfortable and stress-free. Your feedback truly motivates us to continue delivering empathetic, professional care to all our patients. We look forward to seeing you at your next appointment !
Fantastic experience: Jason, Charlotte and Tina have been great to deal with. All are friendly and helpful, and as the name implies, it’s definitely gentle dental. And that’s from someone who’s scared to visit the dentist. Highly recommend :)
Thankyou so much for your wonderful review Brent. We're thrilled to hear you enjoyed your recent visit to our clinic and we're glad to have made the experience as comfortable as possible for you!
Many thanks,
The Gentle Dental Team
Fantastic experience: Very friendly and professional, explaining whole process. Great experience for my young child.
Hi Vicky, thank you so much for your wonderful feedback. We are so please to hear that you and your child had a positive experience with us. We look forward to seeing you again!
Fantastic experience: The team at gentle dental is always super friendly and the dentists are all very good and nice
Thank you for your review, Oskar! We are so please that you had a positive experice. Many thanks, Gentle Dental Drayton.
Fantastic experience: Dr Jason was very gentle and respectful he made sure to check up on me throughout the whole process
Hi Leena,
Thank you for taking the time to share your experience. We appreciate your review!
Fantastic experience: I recently visited Dr. Jeff for a dental check-up and I couldn't be more impressed. From the moment I walked in, the staff made me feel welcomed and comfortable. Dr. Jeff's expertise and gentle approach immediately put me at ease. He took the time to thoroughly explain each procedure and answered all my questions with patience. I left feeling confident about my dental health and truly appreciated Dr. Jeff's professionalism and care. I highly recommend him to anyone seeking a knowledgeable and compassionate dentist.
Thank you so much for your kind words, Dean! We’re thrilled to hear that your visit with Dr. Jeff was a positive experience. Our team strives to create a welcoming environment, and it’s wonderful to know that you felt comfortable and well-informed throughout your appointment. Your recommendation means a lot to us! If you have any further questions or need assistance, don’t hesitate to reach out. We look forward to seeing you again!
Fantastic experience: On time. Informative. Transparent offers more than one option. Kind and understanding
Hi Denise,
Thank you so much for your kind words! We’re thrilled to hear that you found our service punctual, informative, and transparent. We look forward to seeing you again soon!
Fantastic experience: Dr Pawan and all the dentists at Gentle Dental Drayton go above and beyond to make sure your treatment is as painless and effective as possible and the after care support is top notch
Thank you for your kind words, Ben! We're thrilled to hear how pleased you have been with Dr Pawan and the team's treatment. We appreciate your feedback and look forward to continuing to offer you excellent care!
Fantastic experience: I have been going to Gentle Dental for years now. The care I receive is always exemplary, and the staff go above and beyond. They make me feel at ease and I highly recommend them to anyone looking for a reliable dental practice.
Hi Katie,
Thank you for your continued trust in Gentle Dental! We're delighted to hear that you’ve had such positive experiences with our team over the years. Your recommendation means a lot to us, and we’re grateful for your support. Looking forward to seeing you at your next visit!
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