Marsden Dental
Information about Marsden Dental
Opening hours
- sunday: (closed)
- monday: 8:30-18h
- tuesday: 8:30-18h
- wednesday: 8:30-18h
- thursday: 8:30-18h
- friday: 8:30-17h
- saturday: 8:30-16h
The Marsden Dental Group has been a trusted dental practice in our local community for over 18 years. Always serving Marsden and now the greater Logan region, we welcome new and old patients alike. As trusted dentists, our duty is to provide the highest standard of oral and dental health for the people in our region. We achieve that by staying up to date, investing in the latest technology and putting time towards our own continuing education. The dental service we provide, General Care - Preventive Dental Treatment, Gum Disease, Extractions, Wisdom Teeth Extractions, Mouth-guards and Splints. Restoration - Crowns, Fillings, Root Canal Therapy, Implants. Cosmetic - Orthodontics, Teeth Whitening. Special Care - Emergency Care, Children De...
Our comment from Top Dentistas about Marsden Dental:
Marsden Dental is renowned for its exceptional patient care and friendly atmosphere. Many clients have expressed their appreciation for the kind and knowledgeable staff, particularly highlighting the gentle approach of dentists like Dr. Lanh Vu and Dr. Lilian. Patients feel comfortable during their visits as staff take the time to explain procedures in an easy-to-understand manner.
Key highlights of Marsden Dental include:
- Friendly and supportive staff: The receptionists and dental team are often described as warm and accommodating, making visits pleasant for both children and adults.
- Expertise and professionalism: The dentists demonstrate a high level of skill and care, ensuring patients are informed and comfortable throughout their treatments.
- Efficient scheduling: Many patients appreciate the ability to schedule appointments quickly, even in emergencies.
- Multi-generational care: Families have been coming to Marsden Dental for years, emphasizing their trust in the practice.
This dental clinic continues to impress with its commitment to patient comfort and high-quality dental care. Marsden Dental is highly recommended for anyone seeking a reliable and caring dental practice.
Services and Treatments
Marsden Dental: Reviews
Fantastic experience: The receptionists are kind and patient with you, Dr Lanh Vu is gentle and talks you through the process to make you feel comfortable. I have had 2 major tooth extraction with her and always go back home happy.
Fantastic experience: Have been to this clinic multiple times and the atmosphere staff are very friendly. Had my wisdom taken out, cleaning, and fillings, Dr Lilian is friendly makes me feel comfortable and get my treatments done pain free!! Would highly recommend it.
Hi Arpana,
We are overjoyed to hear about your positive experience with our team. Your feedback regarding our friendly atmosphere and staff is greatly appreciated. We are pleased that you felt comfortable throughout your visits and that your treatments were completed to your satisfaction.
Thank you for taking the time to share your recommendation. Your trust in our practice means everything to us.
Thanks again for choosing Marsden Dental as your trusted dentist. We'll see you next time!
- Your team at Marsden Dental
Fantastic experience: Very lovely and helpful dentist and staff . Definitely will recommend them to family and friends.
Hi SAM,
Thank you for taking the time to share your wonderful feedback. We are utterly delighted to hear that you found our team lovely and helpful during your visit. Your kind words about both our clinical care and staff service truly mean the world to us.
We greatly appreciate your willingness to recommend us to your family and friends. Trust and referrals are the foundation of our practice, and knowing that you would confidently share our services speaks volumes about your positive experience.
Thanks again for choosing Marsden Dental as your trusted dentist. We'll see you next time!
- Your team at Marsden Dental
Fantastic experience: Dr. Lilian at Marsden Dental Group is truly wonderful. She's incredibly gentle and takes the time to make sure you're comfortable, which is so important. What I appreciate most is her straightforward approach—she clearly explains exactly what treatment is needed without any unnecessary jargon. I felt fully informed and confident in the care I was receiving. I highly recommend her for anyone looking for a dentist who is both skilled and genuinely kind
Thank you T. Marshall, for taking the time to share such wonderful feedback about your experience. We are delighted to hear that you found the care provided to be both gentle and thorough. Your appreciation for the clear, straightforward communication approach means a great deal to us, as we believe every patient deserves to feel fully informed and confident throughout their visit.
It is truly rewarding to know that you experienced both skilled treatment and genuine kindness during your appointment. Your recommendation reflects the high standards we strive to maintain in providing exceptional dental care.
Thanks again for choosing Marsden Dental as your trusted dentist. We'll see you next time!
- Your team at Marsden Dental
Fantastic experience: Parmesh is a great dentist. Very friendly and does an amazing job.
We greatly appreciate your wonderful feedback about your experience with our team. It's truly rewarding to hear that you found the care provided to be exceptional and that our friendly approach made a positive impression.
Your trust in our practice means everything to us, and we're committed to maintaining the high standard of dental care that you experienced.
Thanks again for choosing Marsden Dental as your trusted dentist. We'll see you next time!
- Your team at Marsden Dental
Fantastic experience: The staff are so friendly in this practice. Very kind and caring. Thankyou Joseph for always laughing and being happy when I visit.
Thank you, Jennifer, for your kind words and for recommending Joseph. We truly appreciate your support and are glad to hear you feel well cared for.
Fantastic experience: Dr Lanh Vu is the best, would never consider going anywhere else. She is kind, gentle and patient. She is very professional and extremely skilled. Definitely the first stop for any family that has needle or just dentist phobic members, Lanh puts you at ease.
Hi Patricia,
We deeply cherish your wonderful feedback about your experience with our practice. It is truly gratifying to know that you feel so well cared for and confident in the quality of service you receive.
Your recognition of our commitment to creating a comfortable, anxiety-free environment means everything to us. We understand that dental visits can be challenging for some patients, and we take great pride in ensuring every individual feels at ease during their appointments.
We are honored to have earned your trust and loyalty as your dental care provider.
Thanks again for choosing Marsden Dental as your trusted dentist. We'll see you next time!
- Your team at Marsden Dental
Fantastic experience: Very first time there lady was lovely understood the information she gave me definitely will be back for next appointments
Hi Siara,
We are pleased to hear about your positive first experience with our practice. It is wonderful to know that our team member provided you with clear information and made you feel comfortable during your visit.
We look forward to continuing to provide you with excellent care at your upcoming appointments.
Thanks again for choosing Marsden Dental as your trusted dentist. We'll see you next time!
- Your team at Marsden Dental
Fantastic experience: I have been a patient at Marsden Dental for over 20 years...I now travel from the Sunshine Coast for my appointments...the service is wonderful the staff always friendly and helpful...no better dentist exists
Hi Cathy,
We are thrilled to hear about your wonderful experience with us over the past 20 years. Your loyalty and trust mean everything to our practice, and we are honored that you continue to choose us even with the journey from the Sunshine Coast.
We deeply appreciate your kind words about our team's friendliness and helpfulness. Creating a welcoming environment where our patients feel comfortable and well-cared for is at the heart of everything we do.
Your testimonial truly validates our commitment to providing exceptional care and service. Knowing that we have earned your confidence over two decades reinforces our dedication to maintaining the highest standards.
Thanks again for choosing Marsden Dental as your trusted dentist. We'll see you next time!
- Your team at Marsden Dental
Fantastic experience: Friendly and high standard work.
Thank you for taking the time to share your experience with Marsden Dental. We are thrilled to hear that you found our team friendly and our work of high standard.
Fantastic experience: Kind , caring dentist, excellent service, very happy. Will now transfer to here.
Thank you for sharing your positive feedback, Jennifer. We're glad to hear you had a great experience at Marsden Dental.
Fantastic experience: Friendly and excellent service.
Your positive experience at Marsden Dental is greatly appreciated. Thank you for your kind words.
Fantastic experience: I was so scared to go to the dentist but Dr Linh-Dan Pham was amazing. She is so calming and caring, just lovely. I would recommend her to everyone. Thank you ever so much
We are happy to hear about your positive experience with Dr. Linh-Dan Pham at Marsden Dental. Thank you for sharing your feedback and we look forward to seeing you back at the surgery soon
Fantastic experience: Wonderful experience, a slight hiccup but was able to amend it without any stress. Friendly and knowledgeable staff. With my other medical condition they were to communicate with my other external services. All work was completed. Thank you
Thank you, Petelo, for your kind words and feedback; we appreciate your understanding and are glad our team could assist you so effectively.
Fantastic experience: Very considerate & helpful. Thank you for the great service!
Hi, Juanita. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Good service, thorough and professional.
Thank you, Katrina, for your kind words about our service; we appreciate your support and are glad you had a positive experience.
Fantastic experience: Was recommended by a friend and couldn’t be more happier great experience staff were Fast and friendly
Thank you, Jermaine, for your kind words and for trusting us based on your friend's recommendation; we're glad you had a great experience with our fast and friendly staff!
Fantastic experience: Very fantastic service. I had the opportunity to be treated by Dr Joseph who is very friendly and dedicated in his work. He has thoroughly examined me and given beneficial advice. I would highly recommend him and his clinic for your dental needs.
Thank you, Anwardeen, for your wonderful feedback! We're glad to hear you had a positive experience with Dr Joseph and appreciate your recommendation.
Fantastic experience: After many years going to Marden Dental for my treatment today was no different excellent service and friendly staff thanks Lanh
Thank you, Derek, for your kind words and continued support; we're glad to hear you had a great experience and appreciate Lanh's excellent service.
Fantastic experience: Friendly stuff and good parking and prices are good
Thank you, Benjamin, for your kind words about our friendly service, parking, and pricing; we appreciate your feedback and look forward to seeing you again!
Fantastic experience: Always a great experience when I've had work done there. Dr Kaur is amazing, she takes great care when doing procedures, I won't go anywhere else and always recommend to my friends and family.
Thank you, Marenna, for your kind words and for recommending us to your friends and family; we truly appreciate your support and are delighted to hear you have such a positive experience with Dr Kaur.
Fantastic experience: my dentist (sorry forgot his name) & his assistant were oh so amazing & very professional. they musta sensed I was scared & my anxiety was thru the roof. they made my extraction very comfortable & made sure I was ok every step of the way will be back for another extraction soon
Thank you, Dkfaitua! We're so glad to hear that you felt comfortable and supported during your visit. We'll be here for you whenever you're ready for your next appointment!
Fantastic experience: "I had a really positive experience at Marsden Dental today! It's wonderful when your dentist is both highly professional and has a way of making you feel at ease, especially when you're feeling a bit anxious. That's a sign of a truly caring. Highly recommend.
Thank you, Tracey, for your wonderful feedback! We're glad to hear you felt at ease and had a positive experience with our team. Your recommendation means a lot to us!
Fantastic experience: I've recently started with Marston Dental after many decades with my previous dentist, and I must say—what a fantastic experience. The entire team is incredibly friendly, welcoming, and professional. From the moment you walk in, or for that matter telephone, you're treated with warmth and genuine care.
Thank you, Rod, for your wonderful feedback! We're delighted you had such a fantastic experience with our team and feel welcomed and cared for right from the start. Your support means a lot to us!
Fantastic experience: Dr Vu is a great family dentist. She is quick, thorough, and factual. She took the time to explain to each child what was happening in easy to understand terms and my kids like her.
Thank you, April, for your wonderful feedback about Dr Vu; it's great to hear that she connects so well with your kids and takes the time to explain things clearly.
Fantastic experience: I am terrified of going to the dentist, but Marsden Dental goes out of their way to help me overcome my fears. I feel comfortable. They make sure at all times I am fine to proceed.
Thank you, Anita, for your kind words! We’re glad to hear that our team is helping you feel comfortable and supported during your visits. Your trust means a lot to us!
Fantastic experience: Very professional and friendly.. Would definately recommend.
Thank you, Amanda, for your wonderful feedback! We appreciate your recommendation and are glad to hear you found our service professional and friendly.
Fantastic experience: I’ve been a patient of this dental clinic for over 25 years & Lahn the owner has always been extremely pleasant, so amazing at what she does with her dentistry & the front desk staff are always there to help with a smile on their face. Thanks Lahn and team, Annette L
Thank you, Annette, for your kind words and continued support over the years; we're glad to hear you have such a positive experience with Lahn and our front desk team.
Fantastic experience: Dr Parmesh Kaur was so professional and knowledgeable about my teeth health. Would definitely recommend booking for an appointment.
Thank you, Zoe, for your kind words about Dr Parmesh Kaur's professionalism and expertise; we appreciate your recommendation and look forward to welcoming you back for your next appointment.
Fantastic experience: Friendly and welcoming staff, got an appointment quickly when needed & was then given treatment options with no pressure. I am happy to recommend them to others & will be going back there in the future :)
Thank you for your wonderful feedback! We're glad to hear our team made you feel welcome and provided you with options that suited your needs. We appreciate your recommendation and look forward to seeing you again in the future!
Fantastic experience: I would like to thank Dr Linh-Dan for her care and professionalism in my treatment.
Thank you, Gary, for your kind words and for recognising Dr Linh-Dan's care and professionalism; we truly appreciate your feedback.
Fantastic experience: Dr Lillian is one of the best, if not the best dentist that I have ever been to. She is highly skilled, thorough, very patient and caring and she doesn’t recommend you have any work done that isn’t absolutely necessary - very happy with all the work that she has carried out on my teeth over the last couple of years including crowns, implants, fillings and cleaning.
Thank you, Kat, for your wonderful feedback! We're so glad to hear that you have had a positive experience with Dr Lillian and appreciate her dedication to your dental care. Your satisfaction means a lot to us!
Fantastic experience: Exceptional service with carefully check up and warm welcome!
Thank you, Trung, for your wonderful feedback! We truly appreciate your kind words about our service and warm welcome.
Fantastic experience: Dr Parmesh Kaur is really a good dentist. She is straight to the point, gets the work done, works quick, efficient & gentle. I live in Port Macquarie, NSW & travel up 6 monthly to see her because I’m being straight to the point being honest she is a great dentist
Thank you, Manveer, for your wonderful feedback! We're so pleased to hear you appreciate Dr Parmesh Kaur's care and expertise, and we look forward to seeing you again at your next visit.
Fantastic experience: Great service. All staff put your mind at ease. Highly recommend. Dr Joseph is great talks you through everything.
Thank you, Karen, for your wonderful feedback! We're glad to hear that our team, including Dr Joseph, made you feel at ease. Your recommendation means a lot to us!
Fantastic experience: Dr Lanh is the best dentist! She’s so kind, knowledgeable & takes care of you. Eases the frightening dentist experience with making you feel comfortable & calm. HIGHLY recommend her.
Thank you, Teana, for your lovely review! We're so glad to hear that Dr Lanh made your experience comfortable and calm. We appreciate your kind words, regarding your experiences at the surgery. We look forward to seeing you soon.
Fantastic experience: My dental practice for many years, Dr. Lahn is fantastic. I have had excellent service at this practice. Great with my kids too!
Thank you Rebecca, for your wonderful feedback! We're delighted to hear about you and your childrens positive experiences over the years with Dr Lanh. We look forward to seeing you back again soon.
Fantastic experience: Even though I have a major fear of the dentist, I found my dentist and all the staff to be very friendly and kind. The care given before and after a procedure was amazing, and all my questions were answered.
Thank you Chris, for your wonderful feedback. We're so glad to hear that our friendly team made your visit more comfortable and that all your questions were answered throughout the treatment. We look forward to seeing you back again soon.
Fantastic experience: Very satisfied with the dental care I received. It was quite simple and direct process. Thank you Dr Lanh.
Thankyou Bernadette for your kind review. Dr Lanh looks forward to seeing back at the clinic soon for a followup appointment.
Fantastic experience: Great customer service, efficient yet fast servicing, would highlyyy recommend this place!
Thankyou for your kind 5 star review Kanane.
Fantastic experience: I’ve been using them for the last 4 to 5 years the after care is great and price is about the same as all good dentist .
Thankyou Amanda for your kind review.
We look forward to seeing you again at the clinic.
Fantastic experience: The receptionist was very friendly and professional. Dr Parmesh is excellent, I would highly hesitate her to anyone seeking dental treatment.
Thankyou Graham. Its always a pleasure treating you and the family at Marsden Dental
We look forward to seeing you again for the routine check-up in 6 months time.
Fantastic experience: Very happy with the service here. Dr. Joseph is a wizard. (non-magical). Staff are friendly and getting the regular cleans done at this clinic is easy and pain free!
Thankyou Corey for your 5-star review.
We appreciate you taking the time to write about yor experience with the dental team.
We look forward to your nest visit at Marsden Dental.
Fantastic experience: Highly recommend Dr. Parmesh & Dr Joseph . Fantastic, professional & friendly dental team.
Thank you for your kind review.
Fantastic experience: I had a throbbing toothache and Marsden Dental fit me right in and even worked past closing when my tooth broke off. A week later I ended up there with my son for an appointment. I didn’t have an appointment but I mentioned how much pain I was in and they took me right in cleaned it all out packed it and sent me on my way with painkillers all without charging me. I highly, highly recommend using them and they are so affordable. Two of my children have had braces there also and they’re amazing.
Thank you for your kind review Sharon. Here at Marsden Dental Group we pride ourselves with
giving the best service to our clients and again thank you for your lovely review.
Fantastic experience: Amazing experience with this and the other marsden dentist: everyone is so informative and knowledgeable and nice to talk to. The only dentist I go to and trust. She is currently doing my braces. I’ve had wisdom teeth pulled out awake in the chair and it was great experience. Sore of course when recovering. But just great so thank you to lan and her team ☺️
Kayleigh, Thank you kindly for your wonderful review. We are so pleased to hear Dr. Lanh and the team have provided you with such a great experience. We look forward to seeing you again soon. Regards, Marsden Dental Group.
Fantastic experience: Great friendly staff. Lanh is a great dentist and very efficient. Highly recommend this practice
Thanks Bridget, Always lovely to see you. Regards, Marsden Dental Group.
Fantastic experience: Dr Joseph was gentle, caring and thoughtful. Would highly recommend.
Thanks Deb. Was a pleasure treating you. Regards, Marsden Dental Group.
Fantastic experience: Dr Joseph did a great job. 2 fillings and He even did a quick fix on a filling from a previous dentist so it wasn’t sticking out and causing issues in the future all in 1hr.
Thank you kindly for your wonderful review. We are so glad Dr. Joseph has provided you with such a great experience. We look forward to seeing you again soon. Marsden Dental Group.
Fantastic experience: Great, friendly and professional experience.
Hi David, we appreciate your feedback and it is great to hear that you had a positive experience with us. We’ll be sure to share your feedback with the team and we look forward to seeing you at your next appointment!
Thanks,
Marsden Dental Group
Fantastic experience: Fantastic dentist with friendly staff and excellent service. Highly recommend Dr Lanh.
Thankyou for your kind review Wendy.
Fantastic experience: Have been going here for years, seeing Dr Lanh. She and the whole team are amazing.
We appreciate your kind review and support over the years Addison. We look forward to seeing you back at our clinic for your next routine check and clean appointment.
Fantastic experience: Only the best service from this surgery my whole family has been going to this surgery since we could remember! Would definitely recommend to all.
Gemma, Thankyou for your lovely review and family support over the years. The Marsden Dental team look forward to seeing you and the family at your next routine check and clean appointments.
Fantastic experience: Dr Lanh is a great dentist. I have been seeing her for years. Dr Lanh is friendly, helpful and amazing at what she does.
We appreciate your kind review, and your continued support over the years. We look forward to seeing you back at the clinic for your next appointment.
Fantastic experience: I’ve been a patient of Dr Lanh’s for 2 years, I’ve had multiple treatments, one being a wisdom extraction - Coming from someone with massive anxiety when it comes to dental appointments/ treatments, Dr Lanh made me feel comfortable and at ease! Recently completed 8 fillings in one sitting, absolutely exceptional customer service and care for the patients. Highly Recommend!
Thankyou Kayla for your kind review,
We look forward to seeing you back at the surgery soon, to continue on with your recommended treatment plan.
Fantastic experience: 10/10 experience thanks guys!!!
Awesome, Thankyou for your kind review.
Fantastic experience: Had a great clean experience after switching to Doctor Linh-Dan ! Very professional and kind.
Thankyou Alexander for your lovely review. We look forward to seeing you back in 6 months time for your routine check up appointment!
Fantastic experience: awesome experience. I hate dentist but here makes you feel so much more comfortable. Love them!
Thankyou Ryan for your kind review.
Fantastic experience: Great service. Dr Lanh has been amazing through my many visits!
Thankyou for your kind review Sam, we are pleased to hear of your pleasant experience. We look forward to seeing you back at the clinic for your next appointment.
Fantastic experience: Dr Lilian was great with our boys. Very welcoming and great with our kids. Thank you.
Thankyou Tee Jay for your lovely review.
Dr Lilian and the team, look forward to seeing you back in 6 months for the routine check-up appointment at the clinic.
Fantastic experience: I have done three visits so far. A clean, some fillings and a wisdom tooth removal. Dr Linh-Dan was excellent each time. The wisdom tooth removal especially. I felt no pain and it was so quick! Highly recommended.
Thankyou Lachlan for your kind review. We are very pleased to hear you had a great experience and look forward to seeing you again at the surgery soon.
Fantastic experience: Dr Lanh is fantastic! Ive had a great experience with her with my fast braces. Always welcoming and informative.
Thankyou Brenton for your kind review.
We look forward to seeing you again at the surgery soon.
Fantastic experience: Dr. Lahn Vu is an excellent dentist. Very knowledgeable and extremely skillful. Long time patient and very satisfied with the service at the clinic.
Thankyou Eric for your kind review and support over the years.
We look forward to seeing you and the family again soon.
Fantastic experience: I have been coming to Marsden dental regularly for years. Dr Lanh put my implants in which are fantastic. The staff at the clinic are caring and efficient.
Thankyou Leanne for your kind review and support over the years.
We look forward to seeing you again at the practice.
Fantastic experience: Dr Parmesh is amazing, everything that was happening was explained to me in a way that was easy to comprehend, she was able to answer any questions I had and was very gentle on some of my sensitive teeth. Absolutely will be seeing her again!!
Thanks for your
kind review Debanie
Fantastic experience: Have been seeing Lanh for over 15 years as she has been our family dentist since I was a child. Went to Lanh to get my braces, wisdom teeth as well has general teeth clean. Would never go to another dentist as she is the best, professional and genuinely caring. She gives straight advice and looks after your needs. Thanks Lanh for looking after my family and our dental needs all these years.
Always a pleasure to you and the family Winnie. We look forward to seeing you again soon at the clinic.
Fantastic experience: Great Service from the whole dental team. From friendly smiles at Front Desk, to the treating dentist explaining required dental treatment and dental assistant supporting me and putting me at ease during treatment.
Thanks for your review.
Fantastic experience: One of the best dental clinics that I have been to, very professional and clean. I was so nervous to get my tooth done, but everyone in the clinic made me feel so comfortable. Right from the front desk staff, to the dentist and the dental assistants :) Thank you for the great service, treatment and for putting me at ease. Definitely the #1 best dental clinic in my list :)
Thanks for your kind review Ashveen. A pleasure treating you.
Fantastic experience: Very awesome and nice people, they made a full list of the fillings that I needed and did them very well 10/10
Your kind words give us a boost of energy and encouragement to continue giving our best.
Fantastic experience: Staff are friendly and dental work is of high standard and quality.
Thanks for your kind words. Love seeing your children grown up in front of us.
Fantastic experience: Thank you to Dr Joseph Kung for making it easy and comfortable for my daughter and I. We will definitely be back Thank you
Thank you very much. Was a pleasure treating you and your daughter at the surgery.
Fantastic experience: The best dentistry only place I go, ever since they opened they look after my teeth like they are their own,only the best is good enough.
Thankyou Les. Always a pleasure seeing you at the surgery.
Fantastic experience: My 1st visit to this dentist in such short notice & the staff were very friendly Even tho it was a temporary fix appreciated the dentist advice
Thank you MG247, We look forward to seeing you next time.
Fantastic experience: Thankyou, thankyou to the wonderful Marsden dental group and Linh Dan Pham in particular. I'm always very anxious when visiting dentists but Linh was amazing and I didn't need to numb my mouth. Amazing. A very happy client.
Hi Gail, we appreciate your feedback and it is great to hear that you had a positive experience. We’ll be sure to share your feedback with the team and we look forward to seeing you at your next appointment!
Thanks,
Your dental care team at Marsden Dental Group.
Negative experience: STAY AWAY! Husband needed a tooth pulled out. With NO scan, since the last time which was 2 years ago, only to find out half way through his procedure they couldn't finish the job and told him to go up the road to the other dentist for a 'SECOND OPINION', while he was still badly bleeding from the job they had already started. He had to wait an extra 30 minutes while mouth was still bleeding to even see the next dentist. The other dentist couldn't finish the job because his bleeding would not stop. Thank God for the new dentist to stop the bleeding! Called to get some answers, and kept getting excuses how it was just too difficult because of his root. Husband woke up with a split mouth next morning. Yes this can happen but seems to be no care happening here. But if you are going to start a job, at least do a scan every check up to know your customer and don't start a job if you cant finish it.
Hi Marina, We take our patient experience very seriously and we greatly appreciate your feedback. We are sorry to hear that your husband had a negative experience with his tooth extraction during his visit at our practice. We would love to get in touch with him to discuss his concerns. Could you please give us a call on (07) 32004666.
Negative experience: I was charged $350 to have one tooth removed. I didn't receive any stitches or extra ordinary care so I'm quite perplexed as to why it was so expensive, especially as times are tough at the moment. $205 was the minimum charge and that is what I should have paid. Still getting over the shock.
Hi Louise, we are sorry to hear that you are unhappy with your recent experience at our practice. We do wish to clarify this matter, so please reach out to us at [email protected] or give us a call on 07 32004666. Regards, Marsden Dental Group.
Negative experience: If this dentist tries to charge you for an x-ray say you want to be referred. Go to the express radiology literally across the road and they can do it for free. Be mindful of the socio-economic area you are in Marsden Dental. Don't be money-hungry in a less fortunate area, it doesn't look good on you.
Your concerns are noted Madison, but please keep in mind not all xrays are bulk billed. Thank you for sharing your experience with us.
Negative experience: We were charged $179 for an x-ray that they didn't even use. After charging us that amount we were sent 2 mins across the road for the same x-ray that was covered under Medicare and was completely free. This is not even the part I'm disappointed about. It took them 3 months to refer my partner to a different department. 3 months of agony. His reference was put as urgent as he needs 6 teeth out and surgery on his maxilla. Even the referring practice was getting impatient waiting for the referral as they could appreciate how much pain my partner was in. I had to call this dentist about seven times during these three months, and each time they would assure me everything was sorted. A week later I would call the practice for them to tell me they don't have his referral or that there is missing information. I work in the health system and this is just pathetic. To keep someone you know is in agony waiting for that long is simply inhumane. Not to mention how rude the dentist was when trying to solve this issue. I expressed our financial situation to the dentist from the start. They tried to refer us to a specialist. I called the specialist and they were the ones who informed us of a more budget-friendly option. The specialist.... Marsden Dental is a money-hungry practice, unconcerned for their patient's well-being. I am appalled. Save your money, time and pain. Marsden on fifth would be my suggestion
We understand your frustration and assure you that we are taking immediate steps to address these concerns. Our priority is always the well-being and satisfaction of our patients, and we are deeply sorry that we fell short of your expectations this time.
If there's anything specific you'd like to discuss, please don't hesitate to reach out. We are committed to learning from this experience and improving our services.
Fantastic experience: I can’t recommend Marsden dental enough. Brooke the receptionist is lovely and the dentist and their assistance are just as great. They go above and beyond. I have had lots of issues as of late with my teeth requiring a lot of time in the dentist chair. I have severe anxiety when it comes to people being to close to my face and they are so patient if I ever get a bit overwhelmed but with time it’s gotten so much easier to be at the dentist all thanks to them making me feel so comfortable. 10/10 I will go no where else now and always recommend to people
Thanks Zoe. It is a pleasure having you as a patient.
Fantastic experience: I can’t recommend dr Lilian enough, she was so soothing and comforting- as I struggle with anxiety around tooth extractions. Her work was so quick and pain free, I am beyond grateful for her and her team. They made sure I was comfortable throughout the whole procedure. Thank you again!
Thanks Daniela. See you next time
Negative experience: west of money and time they made my teeth worse than before now i have to remove it. i don’t recommend anyone
We're disappointed to hear about your experience at Marsden Dental. Please feel free to contact us at (07) 3200 4666 to discuss your concerns further.
Positive experience: Saw their senior dentist. Decently priced, got the job done. And same day bookings are available. The receptionists are very friendly as they made great efforts to push my surgery forward. The Dentists will rush you. No time for small talk or breaks they are very focused on getting the job done as quickly as possible. Also dentist was very rude to her assistant who looked very nervous.
Thank you for taking the time to share your experience with Marsden Dental Ants. We appreciate your feedback and will take your comments into consideration for improvement.
Fantastic experience: Great dental service for adults and kids. Friendly and efficient staff. Highly recommend.
Thanks Chris
Fantastic experience: Very professional, treat you like a human and explain everything in depth, would recommend to anyone
Thanks Jack.
Fantastic experience: I can't praise you guys enough, I was able to book same day when I woke up with an incredibly painful tooth, Dr Michael was so kind and patient with me. The dental assistant (sorry I forgot your name) was also very friendly and both Michael and the assistant took their time to ensure I was in the least amount of pain as possible during the extraction. I have been here several times and it will continue to be my dentist of choice. Good prices and buy now pay later options too! Thank you so much.
Thankyou Mark for your kind review.
It is a pleasure treating you and your family.
We look forward to seeing you all again at the surgery.
Fantastic experience: I found this dental practice amazing! Dr Joseph was able to make me comfortable with explaining the process and did a great job. He is so fast and knowledgeable. Brooke is such a great receptionist and is very friendly and does an outstanding job. Appreciate everything they have done so far and would highly recommend them.
Thankyou Jade for you kind review.
It is a pleasure treating you and your family.
Fantastic experience: Thanks so much to dentist MICHAEL I Came in for a tooth removal and Michael was incredible patient and kind I highly recommend this dental surgery and dentist Thanks again to Michael and the dental team at Marsden Dental Group Five Star Rating ⭐⭐⭐⭐⭐
Thankyou Jay for your kind review.
It was a pleasure treating you at the practice.
Fantastic experience: Thank you soo much for accommodating myself. I had an appointment booked elsewhere but due to ongoing pain we requested emergency service. My partner found this place and they did everything to treat me, ultimately squeezed me in and removed the wisdom tooth. Fairly priced with the afterpay option.
Thank you very much Carlos for your review. It was a pleasure treating you.
Fantastic experience: Thank you for fitting us in with such short notice. So accommodating and friendly. We will definitely be back.
Thanks Claudia.
Fantastic experience: Today I called looking for an appointment for my 14 year old son who had Bern suffering tooth pain the amazing receptionist got him in straight away with Dr.Michael he did an amazing job I highly recommend this dental surgery .
Thanks Renee. Hope you son is feeling better today.
Fantastic experience: I’ve recently had a dental implant, I was really worried that I had an infection and my normal practise couldn’t fit me in until after a holiday. I called every practise in the area and this is the only one that would take me in to have a look. The receptionist and dentist were so amazing and fit me in straight away for a check up. Turns out my implant is healing fine, but now I can at least stop stressing. Can’t thank them enough! This will definitely be my regular dentist from now on.
Thanks Talia, Enjoy your time away.
Fantastic experience: I had 7 fillings, had a wonderful experience considering what I had done . Price was reasonable and staff were friendly and helpful. Very professional . Totally recommend to anyone :).
Thank you for your kind review Viola. It was a pleasure to see you and the family at our practice.
Negative experience: Don’t come here for orthodontic treatment, was very rushed and only care about the money.
Our practice records indicate that you are not a patient of ours.
Please contact us on 3200 4666 to resolve any misunderstanding.
Fantastic experience: Very Professional, extremely Caring and kind..... Great affordable pricing and Fantastic Follow-up Care.... If this isn't your Family Dentist, it should be!!!
Thank you for your kind review Dean. Always a pleasure to see you and the family at our practice.
Negative experience: Do not use this dental clinic my daughter had 1 check up and 2 fillings that come to a total of $1000 They act like using the government funded vouchers comes out of their pocket, WOULD NOT RECOMMEND!!
Hi Chantelle , I believe there is some misunderstanding here. From our records this did not occur. Please come in to help us correct this situation. Look forward to hearing from you soon.
Fantastic experience: Great experience Dr parmesh kaur was amazing at doing my root canal service and pricing great
Thank you for your kind review Arfaz. Always a pleasure to see you at our practice.
Negative experience: The orthodontist was great very informative, friendly and honest about what my options were, however when I initially called to make the appointment 3 weeks prior I was told by the receptionist that fixed bond retainers were $150 and that I was able to book in with a FREE consultant to begin with. However when I arrived I was told the fixed bond retainers are actually $300! To replace, and that I was to pay a $65 consult fee. After explaining this to the weekend receptionist who wasn't who I booked my appointment with he showed no care and needed a payment... maybe you need to have better communication with reception staff.
Thank you for sharing your concerns. We apologize for the miscommunication regarding pricing. Please feel free to reach out to us at (07) 3200 4666 to discuss this further.
Negative experience: Please don't go to this dentist Because the field did out one off my teeth so it heart's all my teeths very bad ?
Please accept our apologies for the experience you had at Marsden Dental. We take your feedback seriously. Please feel free to contact us at (07) 3200 4666 to discuss this matter further.
Negative experience: I was wrongfully charged for services they knew they were unable to provide!!!! I made it clear I needed a surgical dentist before seeing them. They made me pay for an xray and consultation which costed $175 This dentist did not disclose to me at any time before taking me in that she was not a surgical dentist! At the end of the consultation she told me she wasn't able to do anything as I required a surgical dentist! These people need to be reported they are looking for money NOTHING ELSE! These people are very deceitful and are taking advantage of people!!!!
Dear Kirsty,
Sorry we were not able to provide treatment that you may have expected and that it cost you to have that professionally assessed. To clarify, all our dentists are qualified dental surgeons however they have varied experience and should only provide treatment within their capacity. Our dentist with your consent rightfully took the necessary x-ray and gave you her professional opinion. We note you have been previously advised to see a Specialist for your condition but if our principal dentist is able to assist we are happy to book you to see her without a consultation charge.
Fantastic experience: I pulled it out my tooth 1 week ago, after 7 days pain was still there. I went back to clinic with wrong pre-judgment BUT Doctor Alan explained me and did excellent job (with extra care. And then i left in full satisfaction. Also they have friendly, helpful staff. Especially Brooke.
Thank you very much for your lovely review Tarik.
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