Smileco Dental
Information about Smileco Dental
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 8h-20h
- wednesday: 8h-20h
- thursday: 8h-20h
- friday: 8h-20h
- saturday: 8h-17h
Our Practice
SmileCo understands the demands of today’s lifestyle and has focused on providing convenience to our patients in a relaxed atmosphere. Our Practice has the latest equipment and services to deliver quality family dentistry, flexible appointment times and competitive pricing.
Our state of the art facility offers:
HICAPS service for immediate, on the spot claims.
The latest model and top of the range Dental chairs that are comfortable and ergonomic.
Ceiling TV screens in all treatment rooms to keep you entertained while you're having treatment.
IV sedation
Implants, dentures, and veneers
Invisalign
Children's Dentistry
A professional and caring team of dentists, hygienists and oral health therapists
Our comment from Top Dentistas about Smileco Dental:
Smileco Dental is a highly regarded dental clinic located in Australia, known for its exceptional patient care and professional staff. With a team that prioritizes kindness and empathy, patients feel welcome and at ease from the moment they step through the door. Many users have praised Smileco for:
- Expertise and Attention to Detail: Several patients have highlighted the thoroughness of their dental examinations and the clarity with which procedures are explained.
- Friendly Staff: The reception and dental teams are consistently commended for their warm and welcoming demeanor, making visits to the clinic a positive experience.
- High-Quality Care: Many testimonials reflect satisfaction with the quality of dental work, noting that procedures are handled professionally and with care.
- Comfortable Environment: The clinic is described as not only aesthetically pleasing but also comforting, which greatly helps in easing patient anxiety.
Overall, Smileco Dental stands out for its commitment to providing excellent dental services while ensuring that every patient feels valued and cared for. It's no wonder that so many clients express their happiness with the services provided and recommend the clinic to family and friends.
Services and Treatments
Smileco Dental: Reviews
Fantastic experience: Our dentist and her assistant were very kind, detailed and helpful with queries. Thank you.
Lovely to hear Sarah. Thank you for taking the time to comment and we will make sure the team gets the feedback.
Fantastic experience: Great service and work
Thanks Louise. We appreciate your review.
Fantastic experience: Always love Smileco, Taz is great, always fits me in, and makes my teeth look great
Hi Mel, Thank you for the wonderful review. I will let the team know. We look forward to see you at SmileCo soon.
Negative experience: I recently visited the clinic for a regular teeth cleaning and check-up. I was attended to by Dentist Vivian, but she was only able to complete half of the job due to time constraints. She referred me to a hygienist for the remaining cleaning during my next visit, which is scheduled for six months later. When I inquired at the reception about this situation, a staff member informed me that it was considered a standard procedure. During the examination, Dentist Vivian took the time to explain the situation, which I was already aware of, as I had previously mentioned that I wanted a full cleaning. The reception staff claimed my insurance covered this partial visit but scheduled my next application for after the next six months, leaving the remaining work incomplete. I was very disappointed with the treatment I received and felt that I had wasted an entire day since my appointment was at 4:00 PM. Based on my experience and noticing a trend of rescheduled appointments, I cannot recommend this clinic.
Thanks for taking our call where we were able to discuss your feedback. This first appointment at our practice was for 45 mins, It is our ethical responsibility to assess your dental health and advise you before any treatment, as was done by the dentist you saw.. The balance of the time was spent initiating cleaning. Comprehensive cleaning was recommended and an appointment made for the future to accommodate that .We look forward to completing the recommendations that were made at future appointments.
Negative experience: Our whole family has been going to SmileCo for years and we’ve always been happy with the service. However, the recent experience with rescheduling has been frustrating. I was trying to reschedule my appointment (before 48 hours)I was told the next available appointment was in 3 months, but when I asked to leave feedback for the manager, suddenly an opening appeared for next week. the same thing happened to my husband. It feels unnecessarily aggressive and inflexible. Patients should be able to reschedule with reasonable notice without pressure. Whatever the management team is doing is not
Thank you for your feedback. We are looking into this as part of our continuous improvement process. We hope to see you back in the clinic again in future. We would like to discuss it further with you so please call to speak with the practice manager at your convenience.
Fantastic experience: Staff are helpful and caring. Jessie was incredibly helpful and kind today
Thank you for your 5 star review. We look forward to seeing you in the practice in future.
Fantastic experience: Very positive very professional
Thank you Josh for your great review. Will take this feedback to our team.
Fantastic experience: Very pleasant staff
Thank you Jozef. We appreciate your comment and trust your overall experience was positive.
Fantastic experience: I cannot recommend this Clinic more highly. I am an anxious dental patient but my Dentist has been great to assisting with this.
Hi Rachel
I am glad you had a great experience. Many patients are anxious and always work hard to make everyone feel calm.
I will pas this feedback to the staff.
Fantastic experience: Very nice. Jung is attention in detail. I am very happy with it.
Thanks Richard for your great review.
So glad you had a great experience and we look forward to seeing you again.
Fantastic experience: I had a very positive experience when visiting Smileco. I found their examination very thorough and their explanation of dental work needed easy to understand. The costing of all future work was explained and printed out for me. The staff were friendly and helpful.
Hi Jenny
Thank you for your wonderful feedback. We love to hear that everything was explained and printed out - this is an important part of information sharing with our patients.
Also wonderful that you had a positive team experience.
We look forward to seeing you again in future.
SmileCo :)
Fantastic experience: Great service across multiple aspects. From a service provision point of view: Easy online booking, quick responses to phone call with lovely admin staff, no gap for 6 monthly visits, parking fee waived. Dental service: comprehensive dental review and clean and tailored advice.
Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that you had a positive experience with our team across both the administrative and clinical aspects of your visit.
We strive to make every part of your experience smooth and comfortable—from easy booking and responsive communication to high-quality dental care. It’s great to know these efforts are making a difference. We're especially pleased that you appreciated the comprehensive dental review and tailored advice provided by our team.
We truly value your support and look forward to welcoming you back for your next visit.
Fantastic experience: Hello everyone, April 2025 I had my first appointment at Smile Co in Norwood SA After having the same Dentist for years, and Thousands later I was so unhappy with his work, especially starting a root canal on a tooth that he had done a few mths earlier on one of my new veneers I decided enough!!! My sister said go to my Dentist they are fantastic. Well all I can say is Omg!!! I had the best experience and walked out smiling like never before. Thankyou Smile Co, you've done well. So so happy. See you early May Maggie Bosman-Clarke
Hi Maggie I am pleased you are very happy I will pass your feedback onto the team :)
Fantastic experience: First appointment today, so great! Everyone was so friendly. No gap with Bupa!
Thank you for your kindness. We are very happy to meet your expectations
Fantastic experience: Friendly and cooperated team and welcomed
Thank you David for your wonderful review I will pass your feedback to the team :)
Negative experience: Your receptionist really needs to understand how to communicate with clients, she is too rough and the rest of staff seems lack of customer service training
Thank you for your feedback .. We understand communication is key with all our clients. We will continue to educate and provide training for our staff.
Fantastic experience: Smileco was a recommendation which I am so so happy I listened to. Very professional dentist and attentive dental nurse, the whole experience from the check up through to the clean (and not everyone likes the cleaning) had me at ease.
Hi Lisa I will pass on this wonderful feeback to the team.:) I am glad you had a wonderful experience.
Fantastic experience: I had the best experience with Smile Co. Dental. They were so kind and reassuring and did a great job fixing my teeth and giving me a smile I am so proud of. For the first time in my life I am so happy with my appearance and i am no longer afraid of going to the dentist. Thankyou Smile Co. Dental.
Hi Amy, I am so gald to hear of your wonderful experience. I will pass on this wonderful feedback to our team.
Fantastic experience: To: THE SMILECO TEAM at Norwood : recently i had a wisdom tooth extraction done by their most capable Dr. Arya, who has such steady hands! (backed with years of experience ofcourse). The whole process glided-by so smoothly, in a breeze! The pain was minimal & i felt so secure under his care. I want to also mention : what i appreciated the most was the kind gesture of the reception team, who were caring enough to call me more than once, to inquire about my well-being, after the tooth-removal procedure. This added a very warm and personal touch, coming from their customer service team & is a very rare kind of gesture, not seen often in today’s busy world. Keep up the good work and thanks for everything!
Good Afternoon Rashmi, What a wonderful review I am glad your experience with our team was wonderful I will pass on this feedback to the team :)
Fantastic experience: Excellent and friendly service received by all staff.
Hi Irene Thank you for that wnoderful feedback. I will let the team know.
Fantastic experience: After recommendations from my family, I made my first appointment at Smileco this morning. Dr. Isabel assisted by Sarah welcomed me explaining each step & reorganizing her schedule to allocate extra time for me. The two hours went with minimal discomfort and I left not dreading my next visit.
Hi Justin, This is wonderful to hear about your experience I will pass on this feedback to the team. Regards Smileco Dental Team. :)
Fantastic experience: Put me at complete ease. Explained everything really well and both the dentist and assistant were lovely.
Thank you for your 5 stars and review. I am glad we were able to look after you to your satisfaction.
Fantastic experience: Thank you Smileco . No pain at all & very good experience.
Thank you Mick for your review I will pass this onto the staff
Fantastic experience: I wanted to commend the outstanding service provided by my dental nurse, Jesse today :) I've been seeing him (and the amazing Sophia) for 3 years & they have turned what used to be a stressful experience around. I'm disabled & the extra care & empathy both Jesse (and the practise) show me is extremely appreciated. Best wishes Steph
Thank you Steph for you lovely review I will certainly pass this on to Jesse and Sophia
Fantastic experience: I had teeth fillings with Dr. Harmeet Dhillion few days ago at the Smileco Dental. He did a great work with patience , without even anaesthetic procedure. I never get hurt at all. Thank you so much Doctor Harmeet. I highly appreciated your service and recommend for anyone to get your service. Kanchanie.
Good Afternoon Kanchanie thank you for that wonderful feedback, I will let Dr harmeet know.
Fantastic experience: Dr Rafael Dance Hooi is the best dentist I have ever been to He is extremely gentle and reassuring explaining all the steps along the way. His work is excellent I have always recovered well from major dental work like crowns Very thorough but does not over service eg He monitors any issues and takes action when necessary
Thank you for your kind words, we are so happy to see we have made your dental appointment a pleasant experience Julia. We look forward to seeing you again at your next visit.
Fantastic experience: Had my first visit with an excellent experience with Dr. Carl. You could feel the experience and knowledge applied together...
Thankyou for the lovely comment about our Dr Carl I will pass on the feedback to him.
Fantastic experience: Another great dental appointment....who'd have thought! haha. Wiolette is wonderful, knowledgable and very professional. She always asks good questions to understand me and is very clear about whats involved. I appreciate that she is so personable. The front desk admin people are always friendly and welcoming too. Thank you!
Thankyou for you wonderfuld review I will let the smileco team know.
Fantastic experience: An amazing experience at SmileCo Dental. Dr Bella was very thorough and friendly throughout my whole appt. Would 100% go again.
Hi Georgia, I am glad your experience was wonderful I will let the team know
Fantastic experience: I felt really anxious as I hadn’t gone to the dentist in a while. The way the staff and the dentist treated me made me feel very comfortable. Very empathetic and professional approach from all of the staff.
Good morning Guneet thanks for your wonderful comment I will pass this feedback onto the team at Smileco
Fantastic experience: This place is magical I walked in anxious and walked out the most confident I’ve ever felt. The whole entire team make you feel like family. Hands down best dentist I’ve been too and I have the smile to prove it
Hi Jessica, This is wonderful to hear I will let the team at Smileco Know.
Fantastic experience: I was recommended to Smileco Dental by my sons dentist. I got a filling done for my tooth and didn’t feel any pain or swollen chin. Previously had some bad experiences with some dentals.Dr Phuong Tran did a great job. Thanks for your outstanding service. Will highly recommend Smileco.
Good Morning Swatika Thank you for the wonderful feedback I will share this with the team :)
Negative experience: I personally had the worst experience with this clinic, hygienists don't know how to do proper deep cleaning and wait until your gums get worse to refer you to a specialist, tooth extraction went wrong and part of it was pushed inside my sinus which caused chronic sinusitis and I had to undergo a major surgery to take it out which costed me six thousand dollars - this was confirmed by the surgeon but they denied it, a crown that was made inhouse didn't last more than 4 years and didn't have a warranty, booking appointments is a nightmare as the receptionist tells you a time verbally and then book you on a different time saying there was a text message so you miss your appointment.
Good Morning Rami, We would like to offer a appointment time to review your oral health and welcome you to call the clinic when your ready.
Fantastic experience: Such a fabulous practice! Both reception and dental staff are so warm and welcoming. Dr Sundeep was professional, knowledgeable and made me feel at ease throughout my visit.
Good Morning Madeline, thank you for your wonderful feed back I will pass this one to the team.
Fantastic experience: I just wanted to give a huge shoutout to Dr. Renu for making my recent dental appointment such a pleasant experience. She was incredibly professional and friendly throughout the entire process. What really stood out to me was how patient she was in explaining each step of the teeth filling process, which really helped to ease my anxiety. I couldn't have asked for a better dentist!
Good Morning Lisanna, I am glad to here your experience with Dr Renu was pleasant I will give her this feedback regards Smileco Dental
Fantastic experience: Great service, thank you
Hi Toby , that is wonderful to here I will pass this onto the Smileco team
Negative experience: Glad I got a second opinion after dealing with Rafael dance-hooi. My "new dentist" couldn't believe believe the recommended treatment I was advised to get from Rafael.
Good Morning, It is always good to get a second opinion,I am glad the other Dentist could offer you what you wanted Regards the Smileco Team.
Fantastic experience: I’m so happy with the service provided by this practice. They really care about patient satisfaction and Dr Moataz is without a doubt the best dentist I have ever had- friendly, knowledgeable and very skilled practitioner. Highly recommend!
Hi Emma that is so wonderful to hear I will pass this on to Dr Moataz Regards the Smile Co team
Fantastic experience: I’ve been a regular at SMILECO for years even before its move to current location. It really does depend which Dr you see as to your satisfaction level. Today I received my night guard for my grinding and it fits so well and comfortably !! (although at first I wasn’t excited about the idea as I had one done years ago elsewhere which I had to throw out because it was so uncomfortable). Dr. Dhillon made me see the importance of wearing it nightly after he very competently repaired a recent chip on a tooth for me. Dr Dhillon is professional, kind and explains things clearly and unrushed, he was also very mindful of my time and my concerns ! I can recommend him highly. Thank you.
Good Afternoon Nina, I am so glad to hear this. Yes Dr Dhillon is very professional and caring. Thankyou for leaving a wonderful review. From the Smileco Team.
Fantastic experience: Dr Harmeet is such a delightful person. Very thorough and skilled at his work. Certainly recommend.
Good Morning Kavita thank you for the lovely review.
Positive experience: Very good service, the staff was very friendly and helpful. Price is a little bit high.
Thank you for your feeback I will let the team know,
Fantastic experience: I had an excellent experience with Dr. Isabella Allen after discussing concerns about a filling from another dentist. Dr. Allen listened attentively, adjusted her busy schedule to fit me in on the same day, and explained each step of the procedure. The slight changes she made resulted in a much-improved outcome, and I am genuinely happier.
Good Morning Mikayla thank you for your wnoderful review I have let Dr isabella know looking forward to see you at your next appointment. Thanks Smileco
Fantastic experience: Professional, efficient, on time with appointment and an excellent Dental assistant. Will continue to use’Smile Co’ as my dental professionals.
Good Morning Roger thank you for feedback I will relay this to the team and look forward to see you at your next visit.
Fantastic experience: Best dentist
Good Morning thanks for leaving a great review
Fantastic experience: Dr Hardeep is professional and emphatic. I would highly recommend this dental clinic
Thank you for you wonderful comment this is lovely to hear. I will pass this on to our dentist.
Fantastic experience: Great communication and attention to detail
Thankyou for your wonderful comment I will give this feedback to the team
Fantastic experience: I hadn’t been to a dentist for over 6 years as I am petrified of dentists. My visit to Smileco Dental was a pleasant experience, even though I had to have some work done on a tooth!! I am going back again in two weeks for a check up! This is amazing for me!
Good Afternoon Donna I am glad your Experience was good I will let our team know and we look forward to see you on 17/11/2023
Fantastic experience: Thanks to Dr.Carl and the team at Smileco I can chew worry free again on my left side!!!! I had a filling poorly repaired at another practice which was causing me a sharp pain each time I chewed. They couldn't identify the issue when I returned to the practice again over a few times. After 6 month's of reluctance to go to the dentist I decided to get a second opinion and visited Smileco. Dr.Carl was and his assistant were very knowledgeable, professional and courteous. They gave me sound advice and assured me on the repair. I had a very good overall experience with their hygienist and front staff too. Thak you to the team at Smileco. I would highly recommend the practice for their quality work and professionalism
Hi Aubtin, thank you very much for your kind review, We also think Dr. Carl and the team are wonderful at SmileCo, we look forward to see you again in the future.
Fantastic experience: just can't recommend this team highly enough. I've just been through a dental implant procedure and I'm delighted with the results and the whole process (and this is from someone who endured school dental services in the late 70s and 80s......PTSD perhaps). Dr Moataz Elgammal made the whole experience interesting and painless. I felt such confidence in him from the first meeting and I was not disappointed. I have such respect for his manner and skills. In particular, during the very final crown fitting I had a bit of an anxious moment. I want to thank him and Dr Shayda for their care, skill and patience. Just outstanding.
Thank you so much for your kind review, we are so happy you have found our wonderful dental practice and team including Dr. Moataz and Dr. Shayda, we look forward to looking after all of your dental needs.
Fantastic experience: first-time visit and great service
Con, thank you for your 5 star review and kind words, we are very happy you have enjoyed our service at SmileCo and look forward to seeing you again in the future.
Fantastic experience: Such amazing service and informative dentist. Highly recommend the team here!
Thank you Alice, we think Dr. Carl is a wonderful dentist, our team are always happy to help, we look forward to seeing you again at your next appointment.
Fantastic experience: Excellent job all around. Dr Felipe was brilliant, friendly and honest. Was great to get the job done and not worry about it. The reception staff were very friendly- much appreciated.
Matthew, thank you very much for your kind review of Dr. Felipe and our lovely receptionists, we agree. We are very happy you are pleased with your visit to SmileCo and look forward to see you again in the future.
Fantastic experience: Smileco has done an incredible job making the practice look like more than just white walls with fluorescent lighting. An incredibly inviting environment from the space to the staff. Dr Sun is fantastic at what she does, after my first visit she’s helped subside my wisdom tooth pain while I wait for the next steps. Highly recommend Smileco for anyone looking for an affordable, calming, friendly dentist.
Thank you for your very kind review, we do take pride in our beautiful practice. We also think Dr. Sun is fantastic, we thank you also for your recommendation and look forward to seeing you again in the future.
Fantastic experience: Dr Cherine was highly professional and skilled. She was friendly and did an outstanding job. By far the best!
Thank you very much for your kind review, we definitely agree, Dr. Cherine is a wonderful dentist. We look forward to seeing you again at your next appointment.
Fantastic experience: Wiola was extremely calming and friendly and gave plenty of helpful advice. I’ve had recurring issues in the past but one year has passed, in which I would normally have had a treated problem resurface, but the evident quality of Wiola’s dentistry has ensured a pain-free year for me.
Tom, thank you very much for your kind words regarding Dr. Wiola, we definitely agree she is a wonderful dentist. We are very happy she has been able to provide you with an excellent outcome. We look forward to seeing you at your next appointment.
Fantastic experience: The best dental exsperience i have ever had in over 15 years! Highly recommend ♡
Thank you Kimberley. Welcome to our Practice. We are pleased to have met your expectations + some. We have a wonderful environment and caring staff that focus on making the experience better than expected. We look forward to seeing you again.
Negative experience: The receptionists are not welcoming at all!
Thankyou for your wonderful feedback I will pass it on the the reception team.
Fantastic experience: For anyone who gets nervous about going to the dentist then don’t worry ! From the moment I walked in the staff were so kind and friendly and I felt so calm. My treatment was explained to me through out my appointment which I found reassuring. Definitely would recommend this practice!
Welcome to our Practice Sally and thank you for the kind review. We are glad that you found our team helpful in allaying any nervousness. They strive to offer a friendly, professional & supportive service to put you at ease. We look forward to seeing you again in the future.
Negative experience: Terrible service - twice now they have failed to fulfill an appointment on time. first time the kept me waiting for nearly an hour second time cancelled my appointment about 40 minutes before the time after I had already travelled to Adelaide specially for this appointment. NO STARS FOR YOU!!! - TOTAL FAILURE
Thanks for your feedback we will take this on board and provide training and education to the staff.
Fantastic experience: Another visit to Smileco Dental Norwood today. The service and staff are friendly and professional as before. Kym looked after my teeth today, exceptional skills and communication level. Pleasant experience and highly recommend. Friendly reception crew, and so grateful for Sofia's service manners and professional skills. Much appreciated and 10/10 recommended.
Michael, thank you for your wonderful feedback, we will pass on your appreciation, we look forward to seeing you again in the future.
Fantastic experience: Very kind people and very welcoming place from the entrance to the treatment that I received!
Thank you Deniz. Welcome to SmileCo! We look forward to caring for you for all of your dental health needs. See you next time.
Fantastic experience: Friendly receptionists, convenient location and good facilities. Dr Carl is skillful and professional.
Thank you Mellisa. Great to hear you are happy with our service. We look forward to seeing you next time.
Fantastic experience: Sylvia is the best dental hygienst ever. I leave with my teeth feeling so clean. She is so thorough and I never feel rushed. I always feel like I am listened to. Totally professional, clean, friendly service. Free parking is a great bonus and convenient, just make sure to get your ticket scanned at the reception. Easy to claim. Always a pleasure to go to the dentist, Dr Carl is awesome.
Thank you for your wonderful feedback
Fantastic experience: This was our first visit after just changing dentists and we were extremely happy with the service provided. Everyone was very friendly and professional.
Thank you very much for your kind words, we are please you are happy with the service provided for your first visit to SmileCo, we look forward to seeing you again in the future.
Fantastic experience: The best dental clinic I have ever visit. Dr. Isabella is so nice and professional. For anyone who is not having a routine dental clinic, I strongly recommend this place.
Jaden, thank you very much for your kind words, we agree Dr. Isabella is a wonderful dentist, thank you very much for your recommendation.
Fantastic experience: Fantastic service from the lovely receptionist through to the Dentist.
Thank you for the lovely feedback Emma. It is good to see the result of our hard-working team positively impacting our valued patients. Cheers.
Fantastic experience: Dental visits rarely fun but made pleasant and comfortable by gentle and kind staff
Chris, thank you very much for your kind review our staff appreciate the feedback, we look forward to seeing you again in the future.
Fantastic experience: Fantastic dentist, I would recommend anyone who has fear of dentists to come here, thank you once again.
Thank you for your kind review, we are pleased you have had a pleasant experience at SmileCo and look forward to seeing you next time.
Fantastic experience: Great service. Was seen to directly. Friendly and professional
Kim, thank you for your review, we are so happy you are pleased with our service and look forward to seeing you in the future.
Fantastic experience: Dr Raf was professional and friendly. He thoroughly explained everything before undertaking any work and my child remained calm throughout. There's no fear in returning! Thank you so much Dr Raf for making the “worst day ever” a surprisingly pleasant experience.
Thank you Olivia. Welcome to our Practice. We look forward to making your family's future visits here just as enjoyable & keeping dental health on track. Glad you noticed Dr Raf - he is a very kind and caring dentist.
Fantastic experience: Great atmosphere; comfortable space with maticulous presentation. Tax was a legend. Very comfortable the whole way through.
Thank you Jake. Welcome to our Practice and happy to help you with your dental health in the future. Yes - your dentist is a legend!
Fantastic experience: Fantastic service, friendly receptionists and the dentists and hygienists are gentle. I'm nervous about needles but the times I had to have them before having filling done I've hardly felt it and they have made me feel at ease.
Thank you Laura. We look forward to seeing you again.
Fantastic experience: Wonderful service from the staff from beginning to end. Reception staff saw me waiting and all said they would be with me soon, so great repore straight away. My Dentist and assistant were extremely caring and made me feel comfortable. My treatments were carried out very professionaly. And I certainly will keep flossing!! Thank you see you in 6 month's.
Thank you Beverly and welcome to our Practice. We do love the team here and we are so happy you felt their professional and caring manner. We look forward to seeing you again in 2022. Seasons Greetings.
Fantastic experience: Thankyou Dr Saad for a relaxed and stress free dental experience. All dental and reception staff polite and welcoming.
Welcome to our Practice Angela. We are glad you agree we have a friendly, helpful team & they will look forward to seeing you again.
Fantastic experience: Great customer service and have recommend to family who have relocated from the Northern Territory and they are very keen to visit
Thank you & welcome to SmileCo Dental. We look forward to seeing you again & helping with your dental care. Kind regards from the Team.
Fantastic experience: Very friendly and helpful people at Smileco Dental. Definitely recommend Dr Joshua. He’s gentle, bubbly and professional. The whole process for my fillings and my son’s check up were relaxing and comfortable, wouldn’t go anywhere else.
Thank you Natalie. Dr Joshua is very friendly & chatty & really enjoys treating children too. Welcome to you both and we look forward to seeing you again.
Positive experience: If you’re a nervous dental patient this is the place for you! Every single staff member is exceptionally friendly and professional. My dentist was very personable and kind and made me feel much more calm and comfortable about the major dental procedure I’m about to undergo. They also waved the gap for my x rays as I was concerned about the overall cost. Very understanding group and the place feels professional, clean and comfortable
Thank you Solomon. We are very happy to hear that our team made you feel at ease. We consistently focus on maintaining a caring, patient centric service and have protocols in place for keeping you safe when here. If you like coming to SmileCo - at least that is a positive in managing any hesitation.
We hope to see you again & help to keep you smiling!
Fantastic experience: file:///var/mobile/Library/SMS/Attachments/79/09/7FA53473-81C4-4B32-917A-DC5834568C69/IMG_3365.jpeg Dr J Zheng was the dentist who look after my tooth and he did the job very well. I am very happy of the result. I will recommend Smile Co to everyone.
Thank you for your kind rating.
Fantastic experience: Fantastic experience. Excellent communication, explanation and care demonstrated by the dental staff. Admin staff were super friendly and helpful. Highly recommend.
Thank you Sarah. We are proud of our friendly admin staff. They work diligently in ensuring your time here keeps you smiling! Look forward to seeing you again.
Fantastic experience: Amazing level of service, super professional and friendly. I will definitely keep coming to this clinic.
Thank you Luis. We look forward to seeing you again & caring for your dental health.
Fantastic experience: I contracted severe tooth pain today on a Saturday afternoon. I rang this clinic and was given a time slot to come in. From reception to clinic they were fantastic and Doctor Sonny ( I hope the spelling is correct ) is a star. Thankyou so much guys for looking after me. Dr Sonny's assistant was a lovely lady and I am so sorry for forgetting her name. Highly recommended this practice.
Thank you Kevin. Welcome to SmileCo and glad we could help you when most needed. We are proud of our caring, friendly staff and aware that our extended hours -six days a week- helps many people when in pain. We hope we may see you again to help with your dental health. Best regards
Fantastic experience: My son needed to access an Emergency Dental appointment late on a Friday afternoon, Smileco dental were extremely accomodating and we were booked in to see Dr Shadya almost immediately. Shadya went out of her way to make my son feel comfortable with the procedure, was friendly and very thorough. Very happy with the service we received!
Thank you Alex. Glad we could help at short notice when needed and we hope your son is now doing well. We look forward to seeing you again in the future and feel free in requesting your dentist of choice.
Kind regards.
Fantastic experience: Very friendly staff and loved the no gap checkup and clean. Will definitely be returning.
Thank you Mandy. We look forward to seeing you again. Very proud of our team & how they care for patients - glad you felt that too!
Fantastic experience: Best trip to the dentist I've had in 50 odd years! Very professional, well run, friendly practice with excellent services, facilities and dental care. No hesitation in recommending it to anyone, especially if you've put off a visit for a year like I did. The fact that I've walked out after that feeling amazing is the greatest recommendation you could have.
Hi Victoria, Thank you for the awesome feedback. We have a great team here & work hard on maximizing patient services and friendliness. Glad you experienced that when visiting SmileCo.
We look forward to seeing you in the future and helping you maintain good dental hygiene for the next 50 years!
Fantastic experience: First time at this dentist and was very impressed. Joshua was very professional and gentle.
Thank you Lisa. Good to hear you enjoyed your visit to SmileCo. We look forward to seeing you again.
Fantastic experience: First dentist I've been to that has actually explained things to me. Very kind & considerate with all the questions I asked & the place is clean, runs smoothly & all staff are helpful & kind.
Hi Sarah, Thank you for the feedback & happy to hear your experience here was well received. Your dentist is renowned for being very gentle and caring. We look forward to seeing you next time.
Fantastic experience: The staff were very thorough & professional. Impeccable hygiene standards. Very good rates. I would highly recommend this clinic.
Thank you Steve. We work hard to keep the hygiene standards as high as possible at all times, but nice to have it acknowledged in this challenging year. We look forward to seeing you next time.
Fantastic experience: These guys are to good to be true quick compassionate when the need arises and they make you eased and relaxed b4 the work starts top job for what I needed will definately be a go back to this clinic for me 10 out 10 guys thank you so much ,Carry
Thank you Carry. Very glad to hear that your visit was a pleasant one. Our friendly team strive to make patients' experience relaxed so hopefully we can continue to look after your dental health. We look forward to seeing you again.
Fantastic experience: Lisa , the reception staff is absolutely warm and friendly and deserves a promotion at work . She explained process in detail and was courteous . The doctors are very friendly and explained the cleaning process every steps of the way and ensured I was comfortable . Thank you for your service and I Would highly recommend smile dental co to My friends and family .
Thank you Shilpa for such wonderful feedback. I will let our team know and we are so pleased we could make this dental experience such a great one. We look forward to seeing you at your next appointment and we are more than happy to look after your family and friends.
Fantastic experience: I was recommended by a friend. They Bulk Bill & the dentist I had was really good, thorough and gentle. I'm very impressed. The place was spotless. My choppers have never felt so clean and my dentist picked something up about my root canal that is very important. Got lots of info about how to future proof my teeth against unnecessary damage.
Thank you for the feedback & welcome to Smileco Dental. We are happy to hear about your positive experience and very proud of our clinical team. As an accredited Practice we follow strict guidelines in cleaning and Covid-19 safe infection control. So glad you noticed. We look forward to seeing you again soon.
Fantastic experience: My first visit to Smileco Dental on the Parade Norwood and as usual a trip to the dentist is not one of the highlights of the day.However on arrival I introduced myself at the reception and the lady made me feel so relaxed and like I had been a client for years. 10 out of 10 for whoever trains the meet and greet receptionist you have done a great job My treatment was a checkup and two fillings by Dr Joshua who was professional and explained what was required and talked to me during the procedure as to what he was doing ,so again completely at ease. Will certainly be going back in 6 months Thanks Guys Bill Jones
Thank you Bill and a warm welcome to Smileco. So glad you had an enjoyable experience - we do have a great team here. Our aim is to make the trip to the dentist a happy one & have you leave with a smile! We look forward to seeing you again & taking care of your dental health.
Fantastic experience: The reception staff were all lovely and helpful. Dr Carl was very friendly and most importantly gentle. Will definitely be back and recommend to friends and family. Thanks SmileCo
Hi Daniela, so glad you enjoyed your time at Smileco Dental. Thank you for taking the time to share your experience with us. We have an amazing, caring team who are always very helpful. We look forward to seeing you again for your next checkup & clean.
Fantastic experience: Excellent service, gr8 staff and really gr8 with kids. Thanks Jazz,Renu,Erin and Lisa for wonderful services.
Thank you for your kind response to our team. We continually work to make sure your experience here is a friendly and efficient one and look forward to seeing you again.
Fantastic experience: My experience with Dr Joshua was fantastic, I wanted a few changes made to aesthetically fix my smile that I was quite self conscious about and he understood exactly what I was after!! Very impressed the results :)
Thank you Emma. As a new addition to our team, we are happy to hear of such a positive outcome with your dentist. Cant beat a confident smile! We look forward to seeing you next time.
Fantastic experience: Very reasonably priced. Staff were all really friendly and welcoming. My new dentist for check ups for sure
Thank you Steph. Our aim to be reasonably priced and glad that you found our staff friendly. We look forward to seeing you again!
Fantastic experience: This is a truly professional surgery from the welcoming,knowledgeable front desk staff to the dental practioners themselves,dentists and aides. Alex,my personal dentist,is kind,very able and makes all procedures non threatening by his informed and interesting commentary on what is happening. I must add he is also rather dishy!! Going to the dentist is no hardship at Smileco.Cynthia Lomas not my husband whose appointment I was given to facilitate my need.
Thank you for your kind review. Your dentist is quite a well booked clinician! We believe we have a great team here at Smileco and we are glad you have noticed this too. We look forward to seeing you at your next check up.
Negative experience: Was recommended to go here as every time I was engaging the services for my previous dentist, which was now for more than 4 years, I was paying a large gap payment so I wanted to see if I could save a bit of money . I was told that this place was gap free so I decided to check it out. Although my dentist was friendly and some of the receptionists were very nice, the service that the dentist provided me for a regular clean was quick, rushed and without any care! My teeth were cleaned without any thorough care. I now know I'll be sticking to my previous dentist and have learnt my lesson that you get what you pay for. On top of this they were going to charge me $550 for a night mouthguard without even telling me the price prior to doing the impression. To someone who knows nothing about dental prices, a simple disclosure to the patient about the price and not a mere assumption that I would pay for it would go along way. After a song and dance the receptionist took it off my bill. Will not be back unfortunately.
Hi Michael & thank you for your feedback. We are sorry that you were unhappy with you experience here and your issues have been noted and discussed with the provider. We are a "no gap" Practice for a check and clean (with fund rebate). We would like the opportunity to discuss your comments further if you can make contact with the Practice Manager at your earliest convenience or request a return phone call. Thank you.
Fantastic experience: I have been seeing Caroline for 5 years and every time I see her, she ALWAYS makes me feel welcome and does a fantastic job. I trust her completely. The receptionist are always friendly too which I love! My partner who hasn't seen a dentist for so many years, finally decided to go and loved his experience with Caroline, and so Caroline has a regular customer now ❤️ Thanks Caroline xx
Thank you for your feedback. Our team of caring dentists are dedicated in helping you to feel comfortable at our Practice. Glad to hear your partner is now on track and we look forward to seeing you both on your next visit. The reception staff are also very friendly and happy to assist. Keep up the good dental health!
Fantastic experience: Thank you to Dr Carl and Hong the Oral Health Therapist they looked after me so well at my dental appointment by making me feel very comfortable during my visit. The receptionists were also very friendly and helpful.
Hi Jessica, so glad you enjoyed your time at Smileco Dental. Thank you for taking the time to share your experience with us. We have an amazing, caring team here and look forward to helping you with your dental health in the future.
Fantastic experience: Thoughtful, helpful, kind, friendly and suppprtive. Excellent service and wonderfully priced.
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