Craigieburn Dental Care
Information about Craigieburn Dental Care
3064, Craigieburn
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 9h-19h
- wednesday: 9h-19h
- thursday: 9h-19h
- friday: 9h-19h
- saturday: 9h-18h
Nestled in the heart of Craigieburn, Craigieburn Dental Care offers exceptional dental services for the entire family. Their experienced and friendly team of dental professionals use the latest technology and techniques to provide high-quality dental care at affordable prices. Whether you're looking for general dentistry, cosmetic dentistry, or restorative dentistry, Craigieburn Dental Care is committed to ensuring your dental experience is comfortable and pain-free.
Our comment from Top Dentistas about Craigieburn Dental Care:
Craigieburn Dental Care provides exceptional dental services to families in the community, making it a highly recommended facility for both adults and children. Clients consistently highlight the friendliness and professionalism of the staff, particularly commendable are Dr. Roger Ha and the front desk team, who ensure all patients feel welcomed and cared for.
Patients appreciate the affordable prices and the thoroughness with which dental procedures are conducted. Many families have shared their positive experiences, noting impressive results following treatments such as braces and routine check-ups. The clinic's clean environment and modern facilities contribute to a comforting atmosphere, helping to alleviate the anxiety often associated with dental visits.
In summary, Craigieburn Dental Care stands out for its excellent service, reasonable pricing, and a highly skilled team that prioritizes patient comfort and satisfaction.
Craigieburn Dental Care: Reviews
Fantastic experience: Highly recommended! I have excellent experience for myself and my family. Dr Roger Ha is very kind and attentive, calm and patient in explaining any question we have for my son’s dental issue. I also would like to thank the lady in the reception, she is awesome and very helpful, always pays attention and assists when needed. Best customer service! Phòng khám có nha sĩ người Việt và cô ở ở phòng tiếp tân rất dễ thương, cô và nha sĩ đều nói được tiếng Việt, cô dễ thương vô cùng, và nha sĩ Roger Ha làm việc rất tận tình và kĩ lưỡng. Cả nhà mình đều chăm sóc nha khoa ở đây và cực kì hài lòng.
Fantastic experience: Staff is very helpful. Thank you for everything.
Fantastic experience: My daughter had braces. Her teeth now look incredible . Roger Ha is an amazing dentist :)
Fantastic experience: Highly recommend, very professional friendly and affordable
Fantastic experience: I’ve been going to this clinic for years, I walked in very insecure about my teeth and 4 years layers I walked out with teeth that people spend thousands on. I’ve had an amazing experience and have nothing negative to say. I recommend this clinic, they’re affordable and reliable.
Fantastic experience: My daughter had braises . Her teeth stunning. Roger Ha does amazing work.
Fantastic experience: I highly recommend this clinic the dentists are friendly and operation was a success… tooth extraction to be precise. I am not fond of having a tooth extracted but now I am healing and happy. The dentists are very professional and great in their expertise and also at an affordable price. No hidden fees.
Fantastic experience: I had a very good experience at this dental clinic, my teeth were very bad and I got braces done here, and they came out perfect
Negative experience: PEOPLE BEAWARE !!!! Absolutely shocking!!! Just called up because wanted to book my children once he knew i had child dental grant would not tell me how much a check up would cost, saying dont worry you have a grant its free, I asked him 3 times and wouldn’t tell me what a check up cost will cost, they want to extort the grant, the grant is for us to use on out children when in need NOT FOR YOUS TO EXTORT IT!!!!. Just replying to your reply I asked for a check only, any dentist you call would easily tell you what a check up cost you LIAR. WHO BILLS MEDICARE YOU LIAR???
If you want to know the cost of each item from child dental benefit scheme ( CDBS) you should call Medicare on 132011 they will give you the cost of each item set up by Medicare as we don’t have it and we can’t change it.
Fantastic experience: Great clinic the staff are lovely. The dr explained everything well and didn't over charge unlike most clinics. I would highly recommend to anyone. Excellent service
Fantastic experience: One of the best Dental Place me and my family have ever been. Roger does his job perfect. Friendly staff and very accommodating. Does not charge extra unlike many of the Dental place ripping people off. Great job And thank you to the Craigieburn Dental Care
Fantastic experience: I had an amazing experience at Craigieburn Dental Care! Dr. Nimi did a fantastic job with my fillings. He was professional, gentle, and made the entire process comfortable. I had about eight fillings done and couldn’t be happier with the results. The customer service was equally impressive. The lady at the front desk was so friendly, welcoming, and helpful throughout the whole process. This dental care is very affordable with great pricing, and it’s honestly better than any other dentist I’ve been to. Highly recommend Craigieburn Dental Care for anyone looking for excellent service and great value! customer, HN
Fantastic experience: Great service and took proper care of me and my teeth. Shoutout to Ahmed for being very sociable with us whilst doing a fantastic job, making our experience more comfortable. Will be coming here again
Fantastic experience: Very detailed and thorough process. Thanks
Fantastic experience: i took my tooth out and they were very good and professional and easy to deal with i really recommend anyone to come and deal with this doctor
Negative experience: Worse experience ever. Doctor check my son with xray and says he has infection but tooth needs to be removed. We says ok to go ahead. He gave 5 injection of anesesia. And just cou ting time that you have 5 min left and now 3 min left and now time over. After giving him anesesia he says sorry I tried to pull his teeth but it's not working and I can not do it today .and my son needs to go through All this process again next week. And when I asked why you can not do it now.? So he says we have other patients waiting outside. So can not do it today .and after he change his word by saying he has infection so can not do it. And I started crying by saying that then why you even give him anesesia injections in mouth by knowing he has infection. Now i needs to take my son to another cleanic on the same day . I will never go to this cleanic again .
Fantastic experience: I am doing my braces and all dental works with Dr Roger Really happy with the results so far I recommend this place for best and affordable dental care
Fantastic experience: Very thorough. Like coming here for the great service
Fantastic experience: Thank you so much Craigieburn dental care. Very good service. Highly recommended especially Dr. Roger who done all our dental check ups especially for my daughter she done her braces. Thank you so much. ☺️
Fantastic experience: Owner is very helpful
Fantastic experience: Get my regular check up & clean. David is awesome in reception, makes booking easy and great to have a chat with. Roger is a great dentist and does the job perfectly. Overall, very happy being a regular at this dentist. Being a Medibank provider is even better
Fantastic experience: I recently visited Cragieburn Dental Care, and I couldn't be happier with my experience. The staff was incredibly friendly and professional, making me feel comfortable from the moment I walked in. Jeffrey, the dentist took the time to explain every procedure and answer all my questions, which really eased my experience. Highly recommend!
Fantastic experience: Amazing Experience! Dr. Jeffery and the team at Craigieburn Dental Care are fantastic! From the warm welcome to the thorough care, everything was top-notch. The clinic is modern, clean, and the staff made me feel comfortable throughout. Dr. Jeffery explained everything clearly and made sure I felt at ease. I’m thrilled with the results and will definitely be back. Highly recommend!
Fantastic experience: Very professional and clean dentist have had no issues with them
Fantastic experience: Happy with my root canal
Fantastic experience: Had Nimi today who did 2 fillings. Pretty happy with the way he conducted himself and the work he did. Thanks Nimi!
Fantastic experience: I haven't been to the dentist for a long time and I was worried the cleaning could be painful and long. However, I was very happy with the service provided by Craigieburn dental care. The receptionist was very friendly and the dentist was very professional. I didn't feel pain at all.
Fantastic experience: Dr Nimi was great !! Overall lovely experience and would recommend
Fantastic experience: We had a great experience here with myself and my kids. Our regular go to dentist!
Fantastic experience: I needed an emergency appt due to severe pain and it was 5pm already. The lovely receptionist was able to book me in last minute. I got my tooth x-rayed and extracted all within 20mins. The dentist and his assistant were lovely and to be honest, this was the best tooth extraction I have experienced.
Fantastic experience: Scared of dentist I'm 62 and what a wonderful job didn't feel much at all well done
Fantastic experience: Michael is absolutely brilliant very gentle and explains everything about what he is doing to your teeth highly recommended
Fantastic experience: I like to thank Dr Roger for his patience with my 6 year-old. He showed his skills professionally. The receptionist lady was very caring too. She was kind and didn’t hesitate to offer help. When I called to make appointment, I was given clear instruction on how to find my way to the dental clinic. This is excellent service to another level. Thank you.
Fantastic experience: Good experience honest work.
Fantastic experience: Great work with cleaning my teeth
Fantastic experience: Dr. Michael was really efficient and very gentle with how he cleaned my teeth. Edit: came back for my teeth cleaning, still 5 stars from our end.
Fantastic experience: Experience was excellent Professional and the dentists knew what they were doing Excellent price
Fantastic experience: Very professional and thorough, would highly recommend.
Fantastic experience: Fantastic service, did a great job with my teeth. Couldn’t be more thankful
Fantastic experience: Jeffery and April were amazing today with my general check-up and cleaning. Jeffery was very thorough and talked me through what was happening during the whole procedure. Highly recommend these guys.
Fantastic experience: We visit Dr. Roger regularly and he is amazing. I also visited other doctors in the past and they are great as well. Highly recommend them!
Fantastic experience: Very happy with Michael, he was very gentle and was reassuring..highly recommend for anyone looking for a dentist around the area :)
Fantastic experience: Dentist was very gentle & professional. Would highly recommend
Fantastic experience: Nice service and Staff
Fantastic experience: The best dental work in Melbourne highly recommend getting all work done here
Fantastic experience: Michael and April are very good with patients and listen to patients concern thoroughly. I am very happy with this Clinic. I am never going anywhere else.
Fantastic experience: Dr Roger was amazing. We happy withe the services. Highly recommended . We appreciate the service Thank you
Fantastic experience: Very good place indeed clean,smiling,professional service and economical 10/10 it was my first time being there but will not be the last,, thank you team.
Fantastic experience: Great experience would recommend
Fantastic experience: Jeffery and April were fantastic today with my general cleaning! Highly recommend :)
Fantastic experience: Excellent quality service
Fantastic experience: Customer service was amazing and dentist was really caring and patient wouldn’t go any where else
Fantastic experience: The best dentist around here with very reasonable prices.Very polite,professional and helpful staff.Highly recommended
Fantastic experience: Good friendly service, would highly recommend.
Fantastic experience: Very accommodating. My girls appreciated how the doctor asked them if they're okay with certain equipments before proceeding. Prices are reasonable too. Highly recommended.
Fantastic experience: Great prompt service
Fantastic experience: Craigieburn dental care is great! They're so patient and knowledgeable. My kids go here and they always make them feel comfortable and chat to them about what's going on so they're not scared.
Fantastic experience: Dr Roger was amazing in straightening my teeth with braces. Very professional and helpful throughout my treatment. Recommended to everyone looking for a good and reliable dentist around the area.
Fantastic experience: We satisfied what we are need very helpful and perfect service from front desk and doctors with assistance thank you .
Fantastic experience: Dr Roger is Awesome Dentist, I will recommend him to family and Friends.
Positive experience: Dr.Roger Ha is very good with kids and very professional..
Fantastic experience: Efficient and good service with reliable dentist.
Fantastic experience: Awesome work.
Fantastic experience: they have superb service, highly recommended
Fantastic experience: I hate going to the dentist and feel anxious before going to a dentist appointment but everytime I go to Craigieburn Dental Care they are always caring and make me feel relaxed! Best service I have ever experienced at a dentist before! Thank you!!
Fantastic experience: Dentist was very good on explaining the procedure to my kids and he was very polite and gentle.
Negative experience: Called to make an appointment and try to get costing information for a consultation. Staff were so rude and unhelpful! He kept talking over me, wasn't listening to what I was asking and told me to go elsewhere.
Hi Bec, Last week you called our staff and complained one dentist from other clinic did a very wrong thing to you but you did want to tell us what was wrong. In that case my staff suggested you to go back to the same clinic to fix the problem
Fantastic experience: I love this dental clinic, next to no waiting time ! The clinic is so clean and the dentist’s are excellent. A truly wonderful experience I do and would recommend.
Negative experience: Not great experience, had appointment last week , called to inform them I am Running late the guy at reception started yalling , wasn’t able to finish my sentence, than said don’t come back here again . Don’t recommend this place at all !!
Hi Hala, we apologize for any inconvenience but no one was yelling at you, in fact when our staff called you to see whether you'll come for the appointment last Saturday and you confirmed “I will be there in 2 minutes” but you never show up.
Negative experience: Extremely unhelpful and arrogant old guy at the front counter. He provides medical advice to the patients. He is not a qualified person to provide medical advice. He should provide information only. His customer service is extremely poor. However, the dentist Mr Roger Ha is a nice and caring guy. He is friendly, helpful and professional.
Hi Nazir Dewan, you came here last year before Christmas asking my staff how much gap payment prior to see the dentist as your health insurance covers up to $3000. But our staff unable to answer your question and advised you to contact your health insurance. However, few days later you came back asking the same question with IPAD on your hand, this time you stayed back more than 20 minutes tried to convince our staff what you can claim based on information from the web. Again our staff suggested you to contact your health insurance. . On 7th Jan this year you made a booking to see the dentist on 9th January at 11:15am but you never show up.
Negative experience: Called this clinic to make an enquiry and I was spoken to with so much disrespect and anger.
It is practice policy that price inquiries are discussed at the time of the consultation as each individual’s requirement can vary. If you are interested in organising dental care, please make an appointment at the clinic
Fantastic experience: I can not believe how patient the dentist and the dental assistant was with my 9 year old niece. They were absolutely amazing. Thank you.
Fantastic experience: My kids have been there and they love the doctor
Negative experience: Very rude man at reception, ruins the whole experience. Dentist was lovely, however I left still in pain- they couldn’t find the source of it. X-rays were blurry. I got a second opinion elsewhere and glad I did- impacted wisdom tooth. If this clinic tried pulling out my 2nd last molar which they thought it was it would have broken from the wisdom tooth pushing into it! Won’t return..
Hi Jenna. Thank you for taking the time to discuss with our dentist to provide your feedback and update of your dental care. We are glad to hear you are feeling better and apologize for any unsatisfactory experience and misunderstanding arose during your visit with us.If you have any questions please feel free to contact us. Kind regards,
Fantastic experience: First time I had been there, and WOW!! From the first contact booking an appointment, to sitting in the chair the care the team showed me was second to none. They explained all the process and the best options for my cracked tooth. I have not had such a good experience at a dentist ever. I would recommend anyone looking for a great dentist.
Negative experience: Dentist is very good and professional. As for the rude man at reception. Told me I owed for a filling 8 years ago I have never had a filling at this clinic. I was humiliated as there were people in waiting area . He would not stop asking me to pay more than 6 times. Then the older lady also did the same. Very unprofessional. I was so embarrassed they didn't even explain how much my check up was with a Xray.
Hi Zoran, from our record on 8/4/2013 you came here to install the crown for tooth 12 and dentist also did the filling on tooth 11 with code 522 at $140. Our staff forgot to charge you the filling at the time. We tried to contact you and also sent you the message on the same day, but you did not reply/response. On 8/1/2022 you made the booking for dental checkup after nearly 9 years absent. We mentioned the filling and $140 you owned us 9 years ago and suggest if you pay now we only charge you $120 instead of $140. You agreed to pay as suggested. You also paid $60 for the checkup and xray. There were no other patients in the waiting room at the time when we explained to you about the “forget payment on 8/4/2013".
Fantastic experience: Great service & affordable prices.
Negative experience: This is particularly for the male receptionist to whom I spoke aver the phone about my child’s dental issues. He was so rude. I was trying to make first appointment but his rudeness keep me away. As morning shows the day, the reception is the first contact for the customer who should play vital role to shine the clinics fame but his action/way of speaking over the phone is absolutely terrible. I shall never ever recommend any one to face this kind of service from the front desk of this clinic.
Dear Chand Dhakal,
Thank you for your feedback. We are very sorry about your son's booking. There may have been a misunderstanding as during these current Covid19 lockdowns, there are certain dental restrictions that are in place. However, we have suggested that you contact the Royal Dental Hospital. Please call us on 9305 7334 if you have any further question.
Fantastic experience: Absolutely amazing, went in to get some dental work and they did an outstanding job, no pain, straight to the point and I have to admit I loved that they had a tv installed in the ceiling. 5/5
Fantastic experience: My partner introduced me to this dentist as hes been attending craigiburn dental care for many many years. I've come to this dentist 2 times and have had an amazing experience. They are helpful, knowledgeable and professional. I would highly recommend them to everyone.
Negative experience: Went there for tooth removal but started pain on another tooth as dentist hit my upper teeth with tool he used for extraction. I called them and told i have pain he said its not possible And ask me to come after 5 days Do you leave patient in pain for 5 days
Dear SS,
Thank you for your feedback. Here at Craigieburn Dental Care, we aim to provide high quality dentistry at affordable prices. Please give us a call and tell us your name and details so we can best deal with your situation. Our policy is to try and get patients back in on the day or the day after. We have checked with our dentists and they do not recall knocking or damaging any tooth during any extractions so please contact us to sort this out.
Fantastic experience: Dr Roger Ha was fully booked and I was in pain. So I went to Dental One. Did x ray and said nothing wrong with my tooth. And sent me to GP. A week later, still in pain. Then I went to Dr Roger. He was so professional and patient and found out the nerve of one tooth died and infected. And proposed a few options. Luckily I got the correct diagnosis and solve the problem. Dr Roger is very very experience. Charges is very very reasonable. I will strongly recommend Dr Roger from Craigieburn Dental Care. And I make sure I stick to him and no more going to random dentist.
Fantastic experience: Highly recommend
Fantastic experience: THE BEST DENTIST IN THE NORTHERN SUBURBS!!! I have been a patient at Craigieburn Dental Care for many years now and I have been very impressed by the service and level of expertise. It is so important to see a dentist that you can trust and I am always reassured that my care is motivated by clinical concern. Thank you for looking after my family
Negative experience: Will not recommend to anyone. Yes. Dentist Roger Ha, he is good and well qualified, but the reception man, he is very rude. I respect him as a person but he became so rude to me and the denture they provided me not good at all. I have discussed with denture technician, he said no one can fix or tight your denture. You need new one. But they are saying they can do it for $400 like seriously.
Hi Rajdeep, thank you for your feedback and we are sorry that you feel that way. We have looked at your records and there has been a misunderstanding. The denture was constructed in 2018 and you came back in 2020 which is after the warranty period. With regards to resolving the issue with your denture, the solution proposed was by our dental technician and we were passing on the message. Please contact us on 9305 7334 if you require any further clarification on this matter.
Fantastic experience: Very satisfied with the service and charges.
Fantastic experience: Roger Ha has been my dentist for a few years. Very knowledgeable and professional dentist. He helped me alot in the past week to save a tooth, unfortunately I had it removed yesterday. Roger was careful, gentle with limited stress on me while extracting it. The staff is friendly and helpful. The clinic is one of the cleanest I been to. I highly recommend this dental clinic.
Negative experience: I had a tooth extracted on the Friday, still had severe pain on the Monday, I was told by the lady in reception, to wait until the next day if the pain was still bad, call back to make an appointment she told me they had available appointments. called on the Tuesday at 8:30am to make an appointment because i still had severe pain. I was told there was no available appointments. I told the gentleman i will call another dentist to make a appointment. The gentleman called back 20 minutes later saying he had available time at 1:00 which he stated previously this time was their lunch time. Craigieburn dental is my usual family dentist. The dentists all seem to be great. Although the reception are always very strategic with making appointments.
Dear Jessica, thanks for sharing your feedback. Today you called us at 8:30am and requested to see dentist early in the morning. Although we are fully book out today but our staff tried hard to arrange for you to see the dentist asap at 1:00pm, unfortunately you’ve already booked somewhere else. We apologize that our service did not satisfy your expectations.
Fantastic experience: Roger is a very friendly, respectful and caring dentist. His knowledge is great and his work is of high quality. Best experience for me. Happy and satisfied.
Fantastic experience: I am extremely happy and satisfied with the service. Doctor is very knowledgeable. She explained the problem and the process to treat in a very Good way. I am definitely going back to this clinic and highly recommend to everyone.
Fantastic experience: BEST DENTIST EVER!!! I went through a very difficult tooth extraction today as my tooth was broken pretty bad. Dr Sharree (I hope I'm spelling that right) was trying for 1 1/2 hours utilising all her patience so the tooth doesn't brake any further which would then need to be extracted surgically. Through the whole process she and her nurse were making sure that I am ok. The price I was given over the phone when I booked the appointment was the same when I checked out. No surprises, no hidden costs. I would like to thank all the stuff at Craigieburn Dental Care. Definitely would be recommending them!
Fantastic experience: The Lady dentist was excellent. I had a large filling performed with very little pain, in my mouth or hip pocket the last time I had a filling at another dentist it cost me $500+ (and hurt like hell) with a lecture at the end. This time it was $170 all done look after yourself we will see you next time. Been a few hours now and no pain coming back I will be taking my child there when they get teeth.
Fantastic experience: Excellent place! Booked myself and my three year old in (her first dental appointment) for yesterday, and it went smoothly. The dentist introduced herself as 'Aunt Henny' and my toddler thought she was the best thing ever. Was happy to lie in the chair and keep get mouth open for a check up and clean, and Henny had the patience and cheerful manner that made everything rub perfectly.
Fantastic experience: Not sure the name of the dentist, but I got a tooth out, two days later still haven't felt any pain at all.
Fantastic experience: My experience with Dr. Roger Ha was excellent, for myself and my family - my son also got braces. The staff makes you feel so welcomed. My session were almost pain free. He is amazing. The work he has done, is really good. The office is so clean and they make you feel comfortable.
Negative experience: The person at the front desk is a bit awkward but ok. Unfortunately the dentist is not qualified. He had no idea what my problem was and his treatment aggravated my teeth issue. Donot visit this place if you are looking for a dentist!! He took Xray of my teeth and said they are prefectly alright when I can clealy see signs of decay!!
While our actual clients are always pleased with our services, sometimes a fake review gets into the mix. We have checked with our staff and our records show that you are not an existing patient and have not been to our practice. Google has been notified of this fake issue.
Fantastic experience: Always a positive experience when visiting this clinic. The staff are friendly and their work is always on point. Would definitely recommend to family and friends.
Fantastic experience: Staff very caring and comforting environment. My sons wisdon tooth was taken out by Rodger the dentist and the procedure didnt take long. Even follow up calls where made which really was nice of them. Very professional. Also my daughter needed 2 teeth taken out and she didn't feel anything and didn't get scared either. Was very happy with the service therefore gave 5 stars because l sincerely will recommend them for everyone. Thanks
Fantastic experience: Very good staff..and it's so clean dentist clinic.
Negative experience: Took time off work only to waste time. Guy on the counter is ridiculous. Only reason gave 2 stars and not 1 as they didnt charge me because of the bad customer service.
patient refuses to pay the checkup service with the excuse we did not tell him the cost prior.
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