Ashburton Family Dental
Information about Ashburton Family Dental
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-17h
- saturday: 8:30-13h
At Ashburton Family Dental, we’re proud to care for smiles across every life stage — from first teeth to lasting confidence.
For over 60 years, we’ve been trusted by the local community for gentle, expert care.
Our team combines advanced technology, a warm environment, and a patient-first philosophy to help you and your family smile with confidence today — and for life.
Visit us for general, family, cosmetic, and implant dentistry in Ashburton.
Our comment from Top Dentistas about Ashburton Family Dental:
Ashburton Family Dental is a highly regarded dental practice known for its exceptional patient care and welcoming atmosphere. From the moment visitors walk through the door, they are greeted by friendly reception staff who are keen to make their experience as comfortable as possible. The clinic itself is modern, clean, and equipped with the latest technology, ensuring that patients receive top-notch dental care.
Patients rave about the skilled dentists at Ashburton Family Dental, particularly Dr. Charlotte, Dr. James, and Dr. Robert, who are known for their gentle and compassionate approach. They take the time to explain procedures clearly and make sure patients feel at ease, even in potentially anxiety-inducing situations. Many clients express gratitude for the personalized attention they receive, stating that the entire team genuinely cares about their well-being.
Ashburton Family Dental also excels in accommodating families, with many parents delighted by how well their children are treated. The staff's professionalism, friendliness, and attentiveness contribute to a positive dental experience that keeps families coming back for years.
In summary, Ashburton Family Dental stands out for its commitment to quality care, compassionate service, and a relaxed environment, making it a preferred choice for patients of all ages.
Ashburton Family Dental: Reviews
Fantastic experience: This is a wonderful dentist practice. The moment you step through the door you are greeted by the amazing staff at the front desk. They are very professional and helpful. I saw Dr. Maddie she is a highly competent dentist who is very caring which makes the whole experience less stressful, also the nurses that were working with her were very competent. They obviously enjoy working together. The next day I received a phone call from Sara asking how I was recovering. I highly recommend this dental practice. Thanks for looking after me so well.
Thank you so much for your kind words — it truly means a lot to our whole team.
We’re so glad to hear that you felt supported from the moment you walked through the door, and that your experience with Dr Maddy and our whole team helped make things easier and comfortable.
We’re so grateful for your trust and look forward to seeing you next time.
Warmly,
Dr Maddy and the Ashburton Family Dental team
Fantastic experience: Dr James is a skilled, caring, personable and humble dentist! My husband and I have always received excellent care from Dr James!
Dear Joyce,
Thank you so much for your kind words and for sharing your experience.
We're delighted to hear that both you and your husband have felt so well cared for by Dr James. This is the quality of care we strive for at Ashburton Family Dental — and we’re so pleased that this has come through in your visits.
We truly appreciate your trust and look forward to continuing to support your smiles.
Warm regards,
Dr James & the Ashburton Family Dental team
Fantastic experience: For years I was very conscious of my teeth and as a result reluctant to smile. However, this all changed when I was referred to the professional dentistry team at Ashburton Family Dentists. Madeline, my dentist, was instrumental in showing me how she could change my smile and give me back the confidence I lacked. Throughout the entire process she and her team took great care of me and the results are simply amazing. Thank you so much for all you have done for me. It is very much appreciated.
Dear Tricia,
Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that your journey with Dr. Madeleine and our team helped restore your confidence and gave you a reason to smile again. It means the world to us to be part of your journey, and we're so pleased you felt supported and cared for every step of the way. Your feedback and story is truly appreciated, and we’re grateful to have been entrusted with your smile.
Dr Madeleine & the Ashburton Family Dental team
Fantastic experience: As an older person I have many awful memories of visiting the dentist as a child. Since attending the Ashburton Dental Clinic and have had Madeline as my dentist I have been impressed by the way she explains my dental needs and the the thoroughness of her treatments including the explanations of what could be and what is being done. Further, all the staff, both in the treatment rooms and at the front desk, are reassuring and obviously work as part of the team. I recommend this dental practice unreservedly. JennyG
Dear Jenny G,
Thank you so much for your thoughtful feedback.
We're truly glad to know that your experience with Dr Madeleine and the entire team has helped shift the way you feel about visiting the dentist. It means a great deal to us that you’ve felt informed, cared for, and reassured every step of the way.
We’re grateful for your trust and proud to support your oral health with care.
Thank you for your kind words — it’s deeply appreciated.
Dr Madeleine & the Ashburton Family Dental team
Fantastic experience: I had the absolute best experience at Ashburton Family Dental with Dr. Madeline! From the moment I walked in, I was impressed by how clean, modern, and welcoming the clinic was. The customer service was outstanding every staff member made me feel relaxed and genuinely cared for. I used to be terrified of going to the dentist, but Dr. Madeline completely changed that for me. She was so gentle, kind, and reassuring I didn’t feel a thing during my treatment. She explained everything clearly and made sure I was comfortable every step of the way. The results are amazing, and I couldn’t be happier with my smile! This was hands down the best dental experience I’ve ever had. I highly, highly recommend Ashburton Family Dental and especially Dr. Madeline if you’re looking for a caring, professional, and transformative dental experience.
Dear Benazer Bakhtani,
Thank you for sharing such a heartfelt review!
We’re delighted to hear that your experience at Ashburton Family Dental was such a positive one — from the welcoming environment to the care provided by Dr Madeleine and the team.
Helping patients feel relaxed and confident in the chair is always our goal, and it’s wonderful to know you felt supported every step of the way.
We're so pleased you’re happy with your results and truly appreciate your kind words. We look forward to seeing you next.
Dr Madeleine & the Ashburton Family Dental team
Fantastic experience: From my initial consultation with Dr Robert Ong to the final result (to which I'm so happy with!) the entire experience was very professional and comfortable. Dr Ong took the time to explain every step of the veneer process and listened carefully to what I wanted to achieve. He delivered results that had exceeded my expectations with natural looking veneers. I have no hesitation whatsoever in recommending Dr Robert Ong and his friendly, competent staff @ Ashburton Family Dental.
Dear Andrea,
Thank you so much for your kind words and for trusting us with your smile journey. We're so glad to hear that you felt supported and comfortable throughout your time with Dr Rob and our team. It means a lot to know the results exceeded your expectations — we’re proud to help create smiles that you love.
We look forward to seeing you next time.
Warm wishes,
Dr Robert Ong and the Ashburton Family Dental Team
Fantastic experience: I had an amazing experience seeing Dr. Madeleine. She was attentive, friendly and took the time to explain the process which assured me that I was in capable hands. The clinic itself is clean, modern and has a calming atmosphere. The staff were also very welcoming Would definitely recommend for all your dental needs!
Dear Tania,
Thank you so much for your kind words! We're so pleased to hear you had a positive experience with Dr. Madeleine and felt reassured and supported throughout your visit. Creating a welcoming, calm environment is something we truly care about, so it's lovely to know that came through in your experience.
We really appreciate you providing this feedback and look forward to caring for your smile again in the future!
Warm regards,
Dr. Madeleine Di Francesco and the Ashburton Family Dental team
Fantastic experience: I have struggled for many years to find a Dentist, until I came across Ashburton Family Dental. I scheduled for a general checkup and a follow up appointment and was very pleased by the warmth and care shown by Dr Madeleine Di Francesco. Dr Madeleine showed exceptional attention to detail and a gentle touch when undertaking my procedures. She was patient and communicated concerns and strategies in an easily digestible manner. Her professionalism and knowledge provided much reassurance I was in trusted hands. I highly recommend Dr Madeleine Di Francesco and the team at Ashburton Family Dental.
Dear Narmi,
Thank you so much for your thoughtful review! We’re delighted to hear that your experience with Dr. Madeleine and our team has been so positive. Providing gentle, detailed, and reassuring care is something we deeply value, and it’s wonderful to know that you felt comfortable and well-supported throughout your visits.
It’s our privilege to care for your smile, and we look forward to seeing you again at your next appointment!
Best wishes,
Dr. Madeleine Di Francesco & the Ashburton Family Dental Team
Fantastic experience: I have struggled to find a good dental office in Melbourne since moving here in 2020, but Ashburton Family Dental has completely exceeded my expectations! From the moment I walked in, I was welcomed with warm smiles and a friendly atmosphere. The office is immaculately clean, modern, and well-maintained, which immediately put me at ease. Dr. Madeleine Di Francesco is truly an exceptional dentist. She is thorough, incredibly time-efficient, and has such a warm and friendly approach that instantly makes you feel comfortable. She takes the time to explain everything in detail, ensuring you understand your treatment and feel at ease throughout the process. Her professionalism and gentle care made my experience so positive, and I can confidently say she is one of the best dentists I’ve ever seen. The entire team was lovely, professional, and welcoming, creating a truly positive experience. After years of searching, I’m so happy to have finally found a dental practice I trust, and I will definitely be making this my go-to place. If you’re looking for a skilled, caring, and efficient dentist, I highly recommend Dr. Madeleine Di Francesco and the team at Ashburton Family Dental. You won’t be disappointed!
Dear Mary,
Thank you for your amazing feedback! We are so pleased to hear that your experience with Dr. Madeleine and our team exceeded your expectations. Creating a warm, welcoming, and professional environment is something we truly value, and it means so much to know you felt at ease from the moment you arrived.
It is our privilege to support you with your dental care, and we are delighted to be your trusted dental practice. We look forward to seeing you again soon!
Best wishes,
Dr. Madeleine Di Francesco & the Ashburton Family Dental Team
Fantastic experience: I had a fantastic experience today with Dr. Madeleine Di Francesco! She did three fillings for me and was incredibly efficient, gentle, and communicative throughout the process. Her professionalism and attention to detail made me feel completely at ease. The clinic itself is clean and welcoming, and Dr Madeleine was very accommodating, explaining everything to me thoroughly. Everything I needed was taken care of in my appointment. I highly recommend Dr. Madeleine and will definitely be making this my regular dental practice!
Hi Joy, thank you so much for your kind words! We are thrilled to hear you had a fantastic experience that was efficient, gentle, and communicative. It is our privilege to support you with your dental health. We look forward to seeing you next time - till then best wishes,
Dr Madeleine Di Francesco and the Ashburton Family Dental team
Fantastic experience: I cannot recommend this practice highly enough, especially Dr. Madeleine Di Francesco. As someone who suffers from severe anxiety due to trauma from a previous dentist, I can honestly say she is the best clinician I have been fortunate enough to see. It's not just her skill, attention to detail, and clear explanations; her caring approach has been truly transformational for me. I no longer delay or put off appointments, and she has significantly helped reduce my fear. Thank you to the wonderful staff (call out to the lovely reception, too) and Dr Madeleine!
Dear Aimee, thank you for this amazing feedback! We are so glad that we have been able to help with your dental anxiety and that you no longer delay appointments. It is our privilege to help you with your dental care and we look forward to seeing your bright smile again next time.
Best wishes,
Dr Madeleine and the Ashburton Family Dental Team
Fantastic experience: I’ve visited many dentists, but Dr. Kotee stands out as the most skilled and compassionate dental surgeon I’ve encountered. Her expertise is evident in every aspect of her care, and I’m truly impressed by her professionalism. I couldn’t be happier with my results and highly recommend her to anyone in need of top-quality dental treatment
Dear Divya, what a lovely review. We just wanted to check if you have posted this to the right place as we don't have a Dr Kotee here?
Thanks for sharing your review & we look forward to hearing from you,
The Ashburton Family Dental team
Fantastic experience: I had a great experience at Ashburton Family Dental! The reception staff were friendly, welcoming, and helpful, which I really appreciated. Dr. Madeleine Di Francesco was professional and gentle throughout the appointment. She took the time to explain how to maintain healthy teeth and provided valuable advice on proper dental care. I've already started implementing her recommendations with great results. Overall, it was a very positive visit, and I felt well taken care of. I would definitely recommend this practice to anyone seeking quality dental care.
Dear Kelly - thank you so much for this wonderful feedback. We loved seeing you and we're elated to hear that your experience was professional, gentle and you are already seeing great results! It is our privilege to provide your dental care. All the best and we look forward to seeing you next - Dr Madeleine & the Ashburton Family Dental team
Fantastic experience: From the moment I walked into Ashburton Family Dental, I felt welcomed by the friendly receptionists who went out of their way to make me comfortable. The clinic itself is modern, clean, and spacious, which created a relaxing atmosphere. I had the pleasure of seeing Dr. Madeleine Di Francesco for a dental cleaning and teeth whitening, and I couldn’t be happier with the results. She’s an exceptional dentist who truly exceeded my expectations. My teeth have never looked better, and I’ve been receiving lots of compliments on my bright smile, which has given me a big boost of confidence. Dr. Di Francesco’s approach to patient care is outstanding. She is highly professional, knowledgeable, and incredibly gentle, making the entire experience comfortable and stress-free. She took the time to answer all of my questions thoroughly and showed genuine care for my well-being. Having visited many dentists over the years, I know how rare it is to find someone as skilled and caring as Dr. Di Francesco. I’m thrilled to have found a dentist I can rely on for all my future dental needs, and I highly recommend her to anyone looking for an outstanding and trustworthy dentist.
Dear Lucy, thank you so much for your incredibly lovely feedback! We are thrilled that you had such a positive experience during your visit and like our newly renovated clinic.
We are so happy that you and your friends love your smile as much as we do! Dental health is our top priority, so hearing this really means so much to us.
Take care and we look forward to seeing you next time - Dr Madeleine & the Ashburton Family Dental team
Fantastic experience: Maddy is absolutely fantastic. My mother Pieta has Vascular Dimentia (mid to late stages). Mum is quite irritable and anxious due to her condition but Maddy was so gentle and warm which made Mum very relaxed and at ease. Such a beautiful clinic. It was our first time as it is in close proximity to Mums new nursing home. I am considering changing from my dentist of 8 years to Ashburton Family Dental for myself too. Highly recommend Maddy. Thank you. Xx
Dear Giverny, thank you for your beautiful feedback! We are so glad that we were able to create a gentle & warm experience for Mum - hearing this really warms our heart. It is our privilege to be able to provide her with dental care. Take care, we look forward to seeing you & mum next time. Dr Maddy & the Ashburton Family Dental Team
Fantastic experience: Dr Sheena Hall is the best dentist going around. She's gentle, caring and meticulous in the work she does. Ashburton Family Dental are an exceptional practice who make an excellent experience from the front office to the chair. Highly recommended
Dear Shan, thank you so much for these incredible words! We are so appreciative of your continued support & it is our privilege to be able to provide you with dental care. We are so glad that you had a positive experience throughout - right from reception to the chair. Our very best wishes, we look forward to seeing you next time - Dr Sheena & the Ashburton Family Dental team
Fantastic experience: Had the best experience (if there is even is one at the dentist)today with Dr Ong. Couldn't recommend him or the practice more. Everyone is so nice and nothing is too much trouble. Everything was clearly explained and I didn't feel a thing. Thankyou for such amazing service.
Dear Jasmin, thank you for choosing Ashburton Family Dental. We are so glad that you enjoyed the AFD experience & our friendly service. It is our privilege to provide you dental care and we feel so fortunate to have you join as a patient. Our very best wishes - Dr Rob & the Ashburton Family Dental team
Positive experience: I just had a wonderful experience with Dr Belinda with my check up and cleaning. Dr Belinda was very thorough with the examination. And explaining oral health and suggesting the right care to keep my oral health and healthy teeth.
Dear Jerry, thank you for this review! It makes us so happy that we were able to help you with your dental check up & clean as well as provide a great experience. We look forward to seeing you next time, best wishes - Dr Belinda and the Ashburton Family Dental team
Fantastic experience: I’m be been coming here for about 8 years. Always great
Fantastic experience: A wonderful dental experience with Charlotte. She and the team made me feel welcome and comfortable. Highly recommend Ashburton Family Dental.
Dear Aims, thank you for this amazing feedback! We are so glad to hear that you felt welcomed and comfortable. Many thanks for entrusting us with your dental care. Our very best wishes - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: Dr Robert Ong is simply the best dentist on the planet! A master of his craft with a polite, gentle and kind manner.
Dear A Christie, wow - what incredible feedback! Dr Rob & the team are blown away with this. It is our privilege to be able to provide you with dental care, thank you for entrusting us. Our very best wishes to you - Dr Rob & the Ashburton Family Dental team
Fantastic experience: Sheena is great. She has dealt with both major and minor dental issues for me for many years and I won’t be going anywhere else anytime soon!
Dear A Sieber, thank you for this excellent feedback! Dr Sheena and the team are so glad to hear that you have had such positive experiences for all your dental visits. It is our privilege to provide you with dental care. Our very best wishes to you - Dr Sheena & the Ashburton Family Dental team
Fantastic experience: Since my first appointment at Ashburton Family Dental, Dr. Charlotte has done a fantastic job making me feel at ease, giving advice that I can ACTUALLY apply and making a plan to address my dental needs at my pace. She is very caring and gentle, and she knows what she is doing. This paired with the little extra things like tvs on the ceilings and pillows to make you more comfortable, makes the whole experience a lot less stressful. I would highly recommend to any person or family, as a positive way to address dental needs.
Dear Pip, thank you for this wonderful feedback! We are so glad to hear that you have felt at ease and our dental advice has been applicable for you. Great to hear that you have noticed & enjoyed our little touches such as our ceiling TV, pillows and blankets. Thank you for entrusting us with your dental care. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: Everyone is very friendly! Great service!
Fantastic experience: Have been going here for years and Dr Robert Ong is the best! Best teeth and smiles in the business! I have had not only routine checks and cleans but also dental onlay, splint and also mouth guard. Highly recommend Dr Ong and also the great friendly staff at Ashburton Family Dental!
Dear Kerny, we really appreciate this great feedback. Best teeth & smiles in the business - that's a tall order that we won't take lightly! Thank you for entrusting us with your dental care. Our very best wishes to you - Dr Rob & the Ashburton Family Dental team
Fantastic experience: I came to Ashburton Family Dental with an urgent issue. They worked hard to find an appointment the next day; then harder to get me in same day. I think they do really well in two ways: Technically - in the dentristry - tools and techniques as well as the customer service and helpfulness. I have been very happy (which says something for the subject of going to dentists)
Dear Bruce, thank you for this great feedback. We are so glad that we could help you with your urgent issue and that you have been satisfied with our technical and service standards. Our very best wishes to you - Dr Rob & the Ashburton Family Dental team
Fantastic experience: My husband and I have been seeing Dr Rob at Ashburton Family Dental for about 10 years now, and we would highly recommend him. We keep coming back, even after we moved away from the area, because we can trust him to make us feel comfortable and provide the very best care.
Dear Nicole, thank you for all your continued support through the many years! It is our privilege to provide you dental care and appreciate you traveling to see us even though you have moved away. Our very best wishes to you - Dr Rob & the Ashburton Family Dental team
Fantastic experience: Ashburton family dental is absolutely amazing! I have 0 flaws! If you have had an undesirable previous experience at dental practice this is the place to go, they will not only change past opinions but they will be making you ask yourself where have they been my whole life! My son and myself both go here and Charlotte took care of the both of us, explaining everything to my son as she went along!. When other parents ask where I go for dental work I am always first to say Ashy family dental because they really do welcome the whole family!
Dear Luisa, we so appreciative of this wonderful feedback and your referrals! We love seeing families and so pleased to hear that you & son have had positive experiences. Thank you for entrusting us with your dental care. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: We’ve been going to see Dr Rob for about 10 years. It’s always a pleasure to see him. The checks are thorough and any treatment is painless. My youngest daughter also wanted to say - “I love going to the dentist the staff are always so friendly and helpful. -Eloise A”
Dear David & Eloise - thank you so much for taking the time to share this feedback! A special message to Eloise - we also love seeing you & your beautiful smile at each visit! Thank you for entrusting us with your dental care through the years - it is our privilege to serve you. Our very best wishes to you - Dr Rob & the Ashburton Family Dental team
Fantastic experience: I definitely recommend Ashburton Family Dental. I have always had issues seeing a dentist till I started going to this clinic. My whole family now goes to Dr. James Dawson-Smith. He’s very professional, Friendly and patient. Actually the whole team is super nice, Friendly and welcoming. Thank you so much team :)
Dear Menna, thank you for your feedback and entrusting us with your & your family's dental care. We are so glad to hear that you have found your visits to be professional and friendly. Look forward to seeing you next time, our very best wishes to you - Dr James and the Ashburton Family Dental team
Fantastic experience: We've been seeing Charlotte at Ashburton Family Dental for years. She focusses on the quality of her dental care, but also on delivering it kindly - making sure we're comfortable while she's going about her work. Great with kids and adults alike !
Dear Rebecca, thank you so much for this great feedback! We are so pleased to hear that you have found your visits to be comfortable and of a high quality. Thank you for entrusting us with your dental care. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: Ashburton Family Dental has been our family dentist for over 20 years. Absolutely fantastic, friendly service and expert dentistry. Shout out to Charlotte and Robert and all the team.
Dear Kyla, we really appreciate this great feedback and your support for over 20 years! Thank you for entrusting us with your & your family's dental care. Our very best wishes to you - Dr Charlotte, Dr Rob & the Ashburton Family Dental team
Fantastic experience: Our family have been attending Ashburton family Dental for a very long time. Robert Ong and the team are very patient and understanding particularly for those who get anxious going to the dentist. They are also amazing with my kids which is so important. I cannot recommend highly enough.
Dear Catherine, thank you for this amazing feedback! We love seeing kids and their growth throughout the years. We are very fortunate to have wonderful patients such as yourself. Thank you for entrusting us with your dental care. Our very best wishes to you - Dr Rob & the Ashburton Family Dental team
Fantastic experience: Could not recommend this dental clinic more highly! Rob is a wonderful dentist who takes great care with his patients’ teeth, always being very thorough and gentle. The service at Ashburton Family Dental is always very professional, with patients being made to feel very welcome and comfortable at all times. Thank you for your reliable and positive experience!
Dear Sarah, we really appreciate this great feedback. We are so pleased to hear that you have found your visits to be thorough, gentle and comfortable. Thank you for entrusting us with your dental care. Our very best wishes to you - Dr Rob & the Ashburton Family Dental team
Fantastic experience: Doctor Rob Ong was very gentle with my teeth extraction and made the experience easy and pain free. The appointment was very quick and I didn’t feel him taking out the teeth at all. I would definitely recommend. - Amelia , 14 years old
Thank you Amelia for your feedback - we are so glad that your extraction went well and the experience was pain-free! It is always a pleasure to see you - keep up the good work with looking after your teeth & smile. Best wishes from Dr Rob and the Ashburton Family Dental team
Fantastic experience: I have been going there for years as have my whole family. All dentists I have seen are great but in particular highly recommend Charlotte and James. Would highly recommend
Dear Nicole, thank you for this wonderful feedback. Thank you for entrusting us with your & your family's care - it is our privilege to serve you. Our very best wishes to you - Dr Charlotte, Dr James and the Ashburton Family Dental team
Fantastic experience: After an extended period without dental care, I had made an appointment with Dr Charlotte. It was such a good decision. She has made going to the dentist so much easier with her explanations of what has been required and she constantly makes sure that I am comfortable. I have had a few varied procedures and the end results have been most satisfactory.
Dear John, we really appreciate this excellent feedback. We are so pleased to hear that our explanations have been of benefit and that you have had a comfortable dental experience. Thank you for entrusting us with your dental care. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: The Ashburton Family Dental Clinic provides my family with outstanding dental care and has done so for many many years. Our dentist Charlotte and the receptionists are very professional and caring and we could not be happier with the results of each and every visit.
Dear Michael, thank you for this great feedback We really appreciate you entrusting us with your & your family's dental care. It is our privilege to serve you - we will continue to strive to provide professional and caring service. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: I was recommended Ashburton Family Dental a few years back, and now the whole family goes to see Dr James Dawson-Smith. I love how James always greets us with a smiling face, is informative and caring, and wants to ensure a pain free, relaxed experience. He takes time to chat, explain what he's doing and makes you feel comfortable. I never feel judged or that I'm paying for something I didn't need. The whole team truly put the "family" in Family Dental. All staff are warm and welcoming and genuinely want you to have a good experience and not be scared of any dental work. It is obvious they take pride in their work and love what they do, evidenced additionally by the stable staff members. We are lucky to have such a great service in the Ashburton community.
Dear Faren, we are truly elated to receive this feedback from you. Thank you for taking the time to share and for entrusting us with your & your family's dental care. It is our absolute privilege to serve you.
We are so pleased to hear that you have had a pain-free and relaxed experience. The team genuinely feel like a family and we are thrilled to hear that it shows! We do take much pride in the work we do and see our purpose is to support excellent dental health. The added bonus is getting to meet and spend time with incredible patients like yourself.
We look forward to seeing you next time. Our very best wishes - Dr James & the Ashburton Family Dental team
Fantastic experience: The kindest and friendliest, most caring Dental Practice I have ever attended. My Four adult children are all now patients and couldn’t recommend Ashburton Family Dental more highly to their friends especially with young families. Dr Charlotte is gentle and thorough, She’s always on time so I’m never kept waiting for my appointments. Parking is easy. The staff are all lovely and on the few occasions we’ve had to deal with a dental emergency we have been supported and looked after beautifully. I actually don’t mind going to the Dentist !!!
Dear Sarah, thank you for this really wonderful feedback. We are so pleased to hear that you have felt cared for and had a friendly, convenient experience. Thank you for your support and we are thrilled that your children are also now patients at the practice - it is our privilege to serve you. Most of all - we are so glad to hear that you don't mind visiting the dentist now :). Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: I have been attending Ashburton Family Dental (AFD) for over thirty years now and have been a patient of Dr Sheena Hall for approximately the past twenty years. In that time AFD has undertaken a major refurbishment incorporating all modern facilities. I like most of the population find visiting a dentist a stressful occasion but AFD immediately put you at ease by offering you with a quality dental service with friendly and attentive staff. Dr Sheena Hall is a wonderful dentist who exemplifies these characteristics. Dr Hall always offers her patients excellent advice and explains what the procedure entails and the alternatives. I have also introduced my wife and parents in law to this fine practice. So next time you are considering a quality dental service ...do yourself a favour and book an appointment with AFD. You won't be disappointed!
Dear Gerard, thank you for this excellent feedback and your support over the 30+ years. We are very fortunate to have great patients such as yourself. Thank you for introducing your wife and parent-in-law to our practice - it is such a privilege to serve you and your family. We are so glad that you have found our service to be friendly and attentive. Our very best wishes to you - Dr Sheena & the Ashburton Family Dental team
Fantastic experience: I've been a client of this practice for several decades, and Sheena Hall has been my dentist for most of that time. What impresses me the most is the consistently high standard of professional service, care and advice, along with a very friendly, personalised approach from everyone involved, right through to reception. They always follow up after procedures with a call to check how you're going. Thank you Sheena and all the team! I would happily recommend Ashburton Family Dental.
Dear Phillip, our sincerest thank you for this wonderful feedback! It is our privilege to provide you with dental care, we are so pleased to hear that you have experienced a consistently high standard of care. Many thanks for your support through the decades - we are indeed, very fortunate to have amazing patients such as yourself. Our very best wishes to you - Dr Sheena and the Ashburton Family Dental team
Fantastic experience: Dr. James Dawson-Smith is really good!He is professional and willing to listen to patients. I have been to several different dental clinics before. The dentist here is genuine and not money hungry. I’m so happy that he fixed my teeth and game me a lot of suggestions. Definitely recommended!
Dear Chelsea, thank you for your feedback! We are so glad that you are happy with your smile and the help we could provide. Our very best wishes to you - Dr James & the Ashburton Family Dental team
Fantastic experience: Great experience! Kept me educated and assisted very well on what need to be done for my dental health. Can't recommend the place enough, will be back in 6 months.
Dear Joshua, many thanks for this great feedback! We are so glad you had a great experience. It is our privilege to serve you. Our very best wishes to you - the Ashburton Family Dental team
Fantastic experience: From the friendly welcome every time I enter the practice, to the excellent attention to my dental issues, going to the dentist is always less stressful than it otherwise would be. All procedures are explained in plain English with options if available. With Sheena in particular I have complete confidence in any of her recommendations to best look after my teeth. I have no hesitation in recommending this practice.
Dear Carlo, thank you for this wonderful feedback! We are so glad to hear that you have experienced friendly service and found our treatment explanations useful. We are very fortunate to have great patients such as yourself. Our very best wishes to you - Dr Sheena & the Ashburton Family Dental team
Fantastic experience: I found the clinic to be very warm and inviting, thorough and informative. All staff were very efficient and have a calm manner.
Dear Yvette, thank you for this great feedback & for choosing Ashburton Family Dental. We are so pleased to hear that you have had a warm, inviting & thorough experience. Our very best wishes to you
Fantastic experience: Brilliant practice. Charlotte is great at explaining what she is doing and being calm, patient and kind with dental anxiety! Recommend for anyone wanting quality dentistry and a person-centred approach!
Dear Lisa, thank you for this really wonderful feedback. We are so pleased that we have been able to ease your dental anxiety. It is our privilege to serve you - thank you for entrusting us with your care. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: I have been going to AFD for well over 20 years now and will never change (I now live the other side of town and still go there)! Sheena is fantastic and everything is really up-to-date and clean. It's always a bit daunting finding a new dentist but I recommend this practice if you are looking for one.
Dear Sandra, thank you for entrusting us with your care for over the last 20 years. We really appreciate your continued support & entrusting us with your care. Our very best wishes to you - Dr Sheena & the Ashburton Family Dental team
Fantastic experience: My partner, who is terrified of going to the dentist recommended this local practice. Most of the dentists I’ve seen have been sociopathic purveyors of pain and torture, both physically and financially. Not so with Dr Ong, he is a legend! He is friendly, professional and wonderfully pragmatic. It was the best dentist experience I’ve ever had. I had a clean, filling, got a guard 3D printed and have a plan for managing my chompers for the next few years. Highly recommended!
Dear Richard, thank you for this really wonderful feedback. We are so pleased to hear that you have had positive experiences including receiving a 3D printed mouthguard. We feel very fortunate to have great patients such as yourself. Our very best wishes to you - Dr Rob & the Ashburton Family Dental team
Fantastic experience: James is very professional, kind and has a very caring nature towards his patients. He always puts you at ease, he is gentle and explains every step of whatever treatment you are having done. I would highly recommend him and the practice.
Thank you Josephine for such kind feedback. We are so pleased to hear that you have experienced kind and professional dental care with us. Our very best wishes to you - Dr James & the Ashburton Family Dental team
Fantastic experience: I have been going to Ashburton Dental Clinic for twenty years and in that time, the high level of professionalism and excellent service has never wavered.
Dear Michael, thank you for entrusting us with your dental care for the last 20 years. It is our privilege to serve you. Our very best wishes to you - the Ashburton Family Dental team
Fantastic experience: AFD are a friendly , professional practice. Their rooms are very conveniently located , modern and always immacutely presented. I am a long standing client of the practice and highly recommend their care.
Thank you Steve for this great feedback & your continued support. We feel so lucky to have wonderful patients such as yourself. Our very best wishes to you - the Ashburton Family Dental team
Fantastic experience: I have been going to see Dr Sheena Hall at Ashburton Family Dental for my check-ups for over 25 years. The staff are friendly and welcoming and I have always been very happy with the competent and professional dental care provided. I would thoroughly recommend this practice.
Dear Marlene, thank you for your feedback & continued support for over 25 years. It is our privilege to serve you - thank you for entrusting us with your care. Our very best wishes to you - Dr Sheena & the Ashburton Family Dental team
Fantastic experience: Robert and all the staff I’ve encountered are lovely: very professional, competent and friendly.
Fantastic experience: The staff at Ashburton Family Dental are friendly and actually listen to what you have to say. They care about your health so that you don't feel like you are being treated just like another 'number'.
Thank you Dee Jay Cee for your feedback. We are so pleased to hear that you have had a positive experience and felt genuine care. Our very best wishes to you - the Ashburton Family Dental team
Fantastic experience: Ashburton Family Dental makes visiting the dentist an easy and enjoyable experience. I have been a patient of Dr Robert Ong for about 10 years, and now my 4 year old twin boys are also seeing Dr James Dawson-Smith. I am extremely happy with the service, care and advice that Robert and James provide. You never feel rushed and no issue is dismissed. I would definitely recommend Ashburton Family Dental. You will receive a friendly smile at the desk when you enter, and you will be provided with excellent dental care.
Dear Katherine, thank you this wonderful feedback! Thank you for entrusting us with your dental care for over 10 years - it is our privilege. We are so glad to hear that you are extremely happy with our service, care & advice. We love seeing your 2 gorgeous boys - it is always such a delight! Our very best wishes to you - Dr Rob, Dr James & the Ashburton Family Dental team
Fantastic experience: Best dentist I’ve ever had… staff are amazing- excellent level of dentistry- highly recommend
Fantastic experience: I would like to recommend Ashburton Family Dental. Not only was Charlotte Marriot Smith who treated me professional, friendly and skilled but the practice was Covid Safer. I found the practice recommended on the Clean Air Stars website which lists Covid safer businesses and I wasn't disappointed. Both the waiting room and consulting room have working HEPA filters and all staff are masked. I really appreciate under the current circumstances being able to get my teeth fixed whilst minimising my chances of catching Covid19. Thanks Ashburton Family Dental.
Dear Davey, thank you for this wonderful feedback. We are so glad to hear that you have had a professional, friendly & importantly COVIDSafe experience. We feel very fortunate to have a wonderful patient such as yourself join us - a very big welcome!. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: Most of us are terrified of the dentist, but fear no more Dr Ong is here!! Requiring extensive work I was very hesitant to head back to dentist however, a strong recommendation for Dr Ong convinced me to head back in and i'm glad I did. Very kind hands (as promised), works completed relieving months of pain and sensitivity! Very kind hands (as promised), works completed relieving months of pain and sensitivity! The ladies on reception are a delight to deal with. I have no hesitation in recommending Dr Ong and the crew at Ashburton Family Dental, I only wish I had gone sooner!
Dear Shelley - thank you so much for this terrific feedback! We are so glad to hear that we have been able to take the terror out of dental visits! Thank you for entrusting us with your dental care - it is our privilege to serve you. Our very best wishes to you - Dr Ong & the Ashburton Family Dental team
Fantastic experience: Dr Hall and the team at Ashburton Dental have looked after our family for a number of years and is always thoroughly professional and kind. We couldn't be happier with the service they provide.
Dear James, thank you for your great feedback. Thank you for entrusting us with your & your family's dental care. We feel very fortunate to have wonderful patients such as yourself. Our very best wishes to you - Dr Sheena & the Ashburton Family Dental team
Fantastic experience: Long established family practice. Thank you Sheena for always being professional, friendly and reassuring.
Fantastic experience: Dr Charlotte is an amazing dentist. Not only is she highly skilled but very friendly and makes going to the dentist very comfortable and easy.
Dear Bec, thank you for your great feedback. We are so glad to hear that we have made visiting the dentist a comfortable & easy experience! We feel very fortunate to have wonderful patients such as yourself. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: I cannot speak more highly of Dr Marriot-Smith. Her high levels of professionalism were outstanding. However more importantly she made the entire Dental experience for myself and my family a relaxed and stress free time.
Dear Claire, thank you for this amazing feedback! We really appreciate you entrusting us with your & your family's dental care. It is our privilege to serve you. We are so glad that we have been able to provide a relaxed & stress-free experience. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: Dr Charlotte is a marvellous dentist, delightful with the kids and a thorough clinician - a huge asset for the Ashburton community !
Dear Adrian, thank you for this absolutely wonderful feedback! We are so pleased to hear that we have been able to delight the kids during their visits :) Thank you for entrusting us with you & your family's dental care. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: A few years ago I tried Ashburton Family Dental (Dr Sheena Hall) and have been really happy with the care and professionalism of the whole team. Dr Hall is a great dentist who takes the time to explain what needs to be done and why. Where possible she explains the options to consider and her recommendation. Very happy with the dental care here and recommend to anyone looking to get great dental care.
Fantastic experience: James, Rob and the team at Ashburton Family Dental provide great service to my whole family. I no longer dread my visits to the dentist!
Dear Anjali, thank you for this great feedback! We are so glad to hear that we have been able to help you no longer dread dental visits! Our very best wishes to you - Dr James, Dr Rob & the Ashburton Family Dental team
Fantastic experience: I haven't met too many people who enjoy a visit to the dentist including me!!! When I moved to Glen Iris over 10 years ago I needed to find a new dentist and a friend recommended Ashburton Family Dental. From the time of my very first visit to now, the staff have always been warm and welcoming, making a not so pleasant visit to the dentist bearable!! I couldn't speak more highly of my dentist, Dr Charlotte Marriot-Smith, whose kind and caring chair side manner has made going to the dentist significantly less stressful regardless of what I'm there for!!! Dr Charlotte shows genuine care and concern for my wellbeing, taking the time to explain things to me in simple terms to what can be complex issues. What I really appreciate is she provides me with various options to resolve any concerns identified and we talk openly through each option to arrive at a decision I am comfortable with and well informed of. Her standard of work is excellent where I have had no issues with any procedure done (and I have had many) and referrals to other specialists have been first class. I could not recommend Dr Charlotte and the support team at Ashburton Family Dental more highly, don't change a thing!!
Dear Yin, thank you for this truly amazing feedback! We are elated to hear that you have felt genuine care and comfort during your visits. Thorough explanations and treatment options are key to our practice philosophy and we are so glad that these have been of benefit to you.
We really appreciate you entrusting us with your dental care and feel so fortunate to have great patients such as yourself. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: I can't speak more highly of Ashburton Family Dental. Our family has been seeing Dr Charlotte for years now. She puts us all at ease with her friendly personality and genuine care. She gives us all the options and you feel like a partner in all decisions for dental work. Would highly recommend the practice - as soon as you walk through the doors - the reception staff are welcoming and accommodating when Saturday appointments are hard to come by. Highly recommended
Dear Pip, thank you for this really wonderful feedback We are so pleased to hear that we have been able to put you at ease and partner with you in your dental care. It is our privilege to serve you - thank you for entrusting us with your care. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: Very knowledgeable in all aspects of dentistry. Friendly, helpful and they even remember your name when you walk in. Us locals refer to Charlotte as 'No-pain Charlotte' due to her delicate and efficient procedures.
Thank you Ian for this wonderful feedback! We are so pleased to hear that you have had a friendly & helpful experience with us. We feel so fortunate to have amazing patients such as yourself. Our very best wishes to you - Dr Charlotte (aka 'No-pain' Charlotte ;) )& the Ashburton Family Dental team
Fantastic experience: Charlotte is a really wonderful dentist. She’s very caring and ensures each visit is pain free and easy. My teeth have never looked better since seeing her.
Dear Melissa, thank you for this great feedback! We really appreciate you entrusting us with your dental care. We are so pleased to hear that you have had a caring & pain-free experience. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: I will never see any other dentist besides Dr Charlotte Marriott-Smith! She is genuine, patient, gentle and a very conscientious practitioner. She will give you all the options for your dental care, and it’s always a collaborative decision. I have never left with pain or been worried about sitting in the dentists chair. She is the most ethical (and loveliest) dentist I’ve ever had (and there have been a few!!)
Wow - thank you Miriam for this incredible feedback! We are elated to hear that you have had a gentle & collaborative experience. We do believe in providing all the options & working through together with the patient on what the best treatment plan would be. We feel very fortunate to have amazing patients - just like yourself. Thank you for your continued support. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: Never had a bad experience here. I see Charlotte, and she is so gentle and caring, particularly good if you are nervous about going to see the dentist. The admin staff are also wonderful, very helpful. Highly recommend.
Thank you Tessa for this wonderful feedback! We really appreciate you entrusting us with your dental care. We are so pleased to hear that you have had a gentle & caring experience with us. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: We have been coming to Ashburton Family Dental for'over 20 years. Excellent service from Dr Sheena Hall, always a professional and good advice when it comes to saving your teeth as we age. Thanks to the team
Dear Sabrina, we really appreciate this great feedback. Thank you for entrusting us with your dental care for over 20 years! It is our privilege to serve you & support your dental health. Our very best wishes to you - Dr Sheena & the Ashburton Family Dental team
Fantastic experience: We love our family dentist, Charlotte. She is fantastic with the kids (6 & 8yrs) and the adults. Very gentle and informative. Nurses and admin staff are also great. Would definitely recommend.
Thanks Jack & Kristy for this great feedback! We really appreciate you entrusting us with your & your family’s dental care. We love seeing the kids grow through the years - it is a privilege. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: I have been going to Ashburton family dental for a few years and the staff are welcoming, friendly and on time. I normally see Dr Charlotte Marriot-Smith and she is amazing with my 3 year old daughter. I would highly recommend this clinic to bring your kids to get them used to seeing a dentist
Thank you Ashleigh for this wonderful feedback! We really appreciate you entrusting us with your & your family’s dental care. We love seeing your 3 year old daughter- it is such a joy to see the kids grow through the years. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: Ashburton Family Dental is a stand out, one that you can trust for outstanding work and care. Dr Charlotte Marriott-Smith and the team are so accommodating and experienced, whether you need a regular check up or if you are in need of more extensive work. Importantly, they not only treat dental problems but also look at prevention before bigger problems arise. Dr Charlotte and the whole team are so caring and make sure you are comfortable throughout any procedures. Highly recommend if your are looking to find a regular dental practice for you and the family.
Thank you Cathy for this amazing feedback! We feel so fortunate to have wonderful patients such as yourself. We appreciate you entrusting us with your dental care. We are so pleased that you have found your dental care to be outstanding & comfortable. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: My family and I have been attending Ashburton Family Dental for a number of years now. I would highly recommend them to any family. I have young children and Dr James Dawson-Smith is fantastic with them. We are always greeted with a big smile when we arrive.
Dear Kristi, many thanks for this great feedback! It is our privilege to support your & your family’s dental care. It is our joy to see your kids & their big smiles every time they visit! Our very best wishes to you - Dr James & the Ashburton Family Dental team
Fantastic experience: What can I say? They're fantastic! Friendly and skilled nurses, professional reception staff, and James is a true caring professional!
Dear Jeremy - thank you for this wonderful feedback! We really appreciate you entrusting us with your dental care. Our very best wishes to you - Dr James & the Ashburton Family Dental team
Fantastic experience: Amazing experience here for years! The dentists are lovely, always up for a chat and the dental service is exceptional
Thank you Damien for this great feedback! We really appreciate you entrusting us with your dental care. Our very best wishes to you - the Ashburton Family Dental team
Fantastic experience: Dr Rob and the team at Ashburton Family Dental are wonderful! I have been a patient for 5 years and have always felt well informed and supported. This practice truly embodies patient centred care and can be seen in how staff take the time to understand how you are feeling from the moment you walk in. The emotionally intelligence of staff is incredibly high and this is important given a dental practice can be very anxiety provoking for some. Dr Rob is aware of the latest research and uses the best evidence to inform his practice. This is shown in his commitment to continuing to embark on post graduate study so he can provide the latest evidence based care to his patients. He also has a great sense of humour. What more could you want in your dentist? If you are looking for a dentist who values you as a person and looking after your teeth in line with the latest research, look no further than Ashburton Dental.
Dear Melinda - thank you for this amazing feedback! We are so elated that you have had a positive dental experience with us. We are so glad that you have felt informed, supported & cared for. We really appreciate you entrusting us with your dental care. Having wonderful patients like yourself, truly makes us feel so fortunate. Our very best wishes to you - Dr Rob & the Ashburton Family Dental team
Fantastic experience: Excellent service, professional and always with a smile. Highly recommend. Thank you Dr James Dawson-Smith and the Team @ashburtonfamilydentist.
Thank you Angela for this great feedback! We really appreciate you entrusting us with your dental care. Our very best wishes to you - Dr James & the Ashburton Family Dental team
Fantastic experience: Couldn’t recommend the team here more! From the friendly and professional front team to the dentists out the back - this is the only dental practice I’ll trust. I’ve seen Charlotte for the last 2 years after having multiple non-consistent dentists. She is knowledgeable and attentive - her recommendations are in line with what I want to achieve and what’s best overall. She’s clear in communication and is up to date with best practice guidelines. Despite how busy they are, I’ve never once struggled to get an appointment as they’ve very accomodating and willing to work around my inconsistent schedule. I’ve been recommending this place to all my family and friends and will continue to do so!
Dear Sinem, thank you for this amazing feedback! We really appreciate you entrusting us with your dental care. We are so glad that you have found us to be knowledgeable & attentive and we will always try to accommodate your schedule for an appointment. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: Everyone is lovely - would definitely recommend this dental clinic.
Fantastic experience: James has been absolutely wonderful with all the… frankly ridiculous amount of dental work I’ve needed. I didn’t have great experiences of dentists when I was a kid and I normally find it all very stressful. James is calming, gentle, and very very skilled. He’s great with my children too. I highly recommend this surgery.
Dear Bec, thank you for entrusting us with your & your family's dental care. We feel so fortunate to have great patients like yourself. We are so glad that you have had a calming & gentle experience. Our very best wishes to you - Dr James & the Ashburton Family Dental team
Fantastic experience: I couldn't recommend Ashburton Family Dental more. I came to see Robert and the rest of the team a number of years ago in need of some rather extensive dental work, and every step of the way they have been fantastic in guiding me through the treatment process. Always keeping me informed of what my options were at each stage and providing me with quality information with regards to any questions or concerns I had along the way. Rob was always genuinely invested in delivering a quality result in a way that put my mind at ease from the very first appointment. Absolutely in love with my new smile that truly exceeded my expectations - if you're in need of a dental clinic that values its patients wellbeing while delivering amazing results, then look no further.
Dear Jack, we are so elated with this feedback & that you love your smile! We love it too! We really appreciate you entrusting us with your dental care over the years - it is our privilege to serve you. We are so glad that you have felt well informed about your treatment along the way & that we have been able to put you at ease. Our very best wishes to you - Dr Rob & the Ashburton Family Dental team
Fantastic experience: Lovely staff and great dentist (Dr Charlotte). Explained everything clearly and gave me care/treatment options for my ongoing care. Very convenient location with parking out the front also. Highly recommend!
Fantastic experience: Being a retired dentist I am very particular how my own dentist performs. Charlotte Marriott-Smith is a superb dentist, both in her knowledge and in he caring treatment. A complete package. I would, and do, recommend her to anyone I know.
Dear John, we are really honoured by this feedback - coming from a fellow dentist, this really means so much to us. Thank you for entrusting us with your dental care. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: We couldn't speak more highly of all of the staff at Ashburton Family Dental. Always very friendly and courteous. If we have had any issues with our teeth the staff have always found an appointment and accommodated us. The dentists are professional. However, a special shout out to Dr James Dawson-Smith.
Dear Fiona, thank you for this amazing feedback! It is our privilege to serve you. We are so glad that you have found our service has been friendly, courteous & professional. Our very best wishes to you - Dr James & the Ashburton Family Dental team
Fantastic experience: I have been visiting Ashburton Family Dental for the last 10 years and could not recommend them more highly. I’ve needed more intensive dental treatment in recent years and have always really trusted Dr Charlotte, Dr Rob and the team. It is clear that they are an evidence based practice and using the latest technology and techniques. This is shown by the time they take to explain treatments or make suggestions on how to improve the health of your teeth. I can be quite anxious visiting the dentist but from the moment you walk in to the clinic and are greeted by the lovely Sara at reception, through to seeing Dr Charlotte and the dental nurses, you are very supported along the way. I also love the TV on the roof in the treatment room as a nice distraction. Would definitely recommend this team to anyone searching for a wonderful dentist
Dear Ash R, thank you for this amazing feedback! We really appreciate you entrusting us with your dental care over the past 10 years - it is our privilege to serve you. We are so glad that our technology, techniques and explanations of treatment options has been of benefit to you. Supporting your dental health is our top priority. Our very best wishes to you - Dr Charlotte, Dr Rob, Sara & the whole Ashburton Family Dental team
Fantastic experience: All the staff at Ashburton Dental are very friendly and nothing is too much trouble for them. My family and I see Dr James Dawson-Smith. He is a true professional, and has been fantastic with our children. They still see him now, even though they’re not children any more! I’ve had a lot of dental work done recently with James, and what I really appreciate is that he steps me through what he’s going to do, so that I have a full understanding of my treatment, both at the time, and going forward. I would certainly recommend this Dental Surgery to my friends or anyone looking for a good Dentist.
Dear Craig - many thanks for this great feedback. It is our privilege to serve you & your family - what a delight it has been to see your children grow up through the years (this has to be one of our favourite parts of the job!). We are so glad that Dr James has been able to provide you with a full understanding of your treatment. Our very best wishes to you - Dr James & the Ashburton Family Dental team
Fantastic experience: Dr James Dawson smith is a great dentist - always takes the time to explain the procedure never rushes and has great workmanship. Highly recommend!
Thanks Sharon for this great feedback! We feel so fortunate to have great patients such as yourself - Dr James & the Ashburton Family Dental team
Fantastic experience: Highly recommended. I've been seeing Rob and the team for more than eight years. They are always friendly and professional. Rob clearly keeps well up to date with latest research, equipment and dental techniques. In particular he helped me with a problem that if not addressed properly would have led to the loss of my front teeth.
Dear Stewart, many thanks for this wonderful feedback. We really appreciate you entrusting us with your dental care over the past eight years - it is our privilege to serve you. We are so glad that Rob has been able to help with maintaining your front teeth - preserving your natural smile is a top priority. Our very best wishes to you - Dr Rob & the Ashburton Family Dental team
Fantastic experience: My family, husband and young children have been patients of Charlotte's for over 4 years and are very happy with Ashburton family Dental. Charlotte is very personable, empathetic and fantastic at treating us aswell as being proactive with preventative measures. My children happily sit in the dental chair and enjoy their visits to see Charlotte. After moving around for the past 15 years and visiting multiple dentists, I can't recommend Charlotte more highly. I am currently undergoing orthodontic work to have my teeth straightened with James. This process has been fantastic and I am extremely happy with my results so far. James is also very personable and empathetic, 2 qualities that I find very important in any health professional. The practice itself is modern and tidy. The reception staff are always extremely friendly and welcoming.
Fantastic experience: I've been going to Ashburton Dental every since l can remember and at 50 years old the service and professionalism is naturally helpful by all the team.
Dear Ben, thank you for this great feedback and entrusting us with your dental care over through the years - it is our privilege to serve you. Our very best wishes to you, the Ashburton Family Dental team
Fantastic experience: It would be really hard to find another dentistry that really looks after you and your family as well as Ashburton Family Dental. We have been here for a couple of years now and would not change even when we moved a little further out.
Dear Gareth, thank you for this truly wonderful feedback. We really appreciate you entrusting us with your & your family's dental care over the past couple of years - it is our privilege to serve you. Thank you for continuing to visit us even though you have moved further out! Our very best wishes to you - the Ashburton Family Dental team
Fantastic experience: James is a great dentist. I have recommended him to multiple friends and family members who don’t enjoy going to the dentist because he is understanding, gentle and puts the patient first
Dear Ella - thank you so much for this great feedback and for recommending us to your friends & family. Dr James & the team are so happy to hear that we have been able to provide you with a gentle and positive experience. Patient care is absolutely our priority. Our very best wishes to you, Dr James & the Ashburton Family Dental team
Fantastic experience: I came to Charlotte at Ashburton Family Dental 3 years ago as was increasingly dissatisfied with my own Dentist. Ashburton came highly recommended. I have been so happy and relieved to have found such a kind, professional practice. Charlotte has an incredibly gentle touch, is thoroughly professional, explaining all procedures as they come up to allay anxiety. I needed a root canal which I have always been terrified of, but Charlotte ensured it was a seamless, painless and highly successful procedure for me. A spotless practice with all the modern equipment required. Front of house staff are always very friendly, patient and assist in any way they can. Cannot fault this highly professional dental practice.
Dear Jan, thank you for this amazing feedback! We are elated to hear that you are happy and finding our service both professional & kind. You are not alone - a root canal can be very daunting but so glad that Dr Charlotte & team have been able to provide a painless & successful procedure!
We appreciate your continued support - we are so fortunate to have wonderful patients such as yourself. Our very best wishes to you - Dr Charlotte & the Ashburton Family Dental team
Fantastic experience: My family have been seeing Dr. Robert for the last few years and we have been very pleased with the quality and level of service provided. Dr. Robert has exhibited a high degree of patience, skill and expertise in his work, and his admin staff are friendly and always on the ball; whether it's sending out reminders for appointments or proactively reaching out when they have an earlier time slot open up.
Dear Kit, thank you for sharing this great feedback. We are so glad that we have been able to provide you with quality service, expertise & care. We appreciate your continued support - we are so fortunate to have wonderful patients such as yourself. Our very best wishes to you - Dr Robert & the Ashburton Family Dental team
Fantastic experience: I have been going to Ashburton family dental for 4 years now and have only experienced fantastic service from the staff behind the counter to Dr Robert Ong and his staff in the dental rooms. Dr Robert Ong always makes my children feel completely comfortable by asking them questions and having a few laughs with them before beginning to treat them. I have only had great experiences here and can only highly recommend all staff at Ashburton family dental.
Dear Julia, many thanks for your wonderful feedback! Thank you for entrusting us with your & your family's dental care - it is our privilege to serve you. Dr Robert enjoys the laughs too, just as much as the kids (if not more!). Our very best wishes to you - the Ashburton Family Dental team
Fantastic experience: The team at Ashburton Family Dental always make me feel welcome and the use of technology in their treatment rooms really helpws with explaining the work they do and also provides a welcome distraction for the kids (and grown ups!) Would highly recommend.
Thank you Nathan for this great feedback. We are so glad that you & your family have felt welcomed & enjoyed the technology in our treatment rooms. Yes - the distraction of watching Netflix on our overhead TVs is a hit for all ages! We look forward to seeing you next. The Ashburton Family Dental team
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