One Smile Knox
Information about One Smile Knox
3152, Wantirna South
Opening hours
- sunday: 9h-17h
- monday: 8h-21h
- tuesday: 8h-21h
- wednesday: 8h-21h
- thursday: 8h-21h
- friday: 8h-21h
- saturday: 8h-17h
Our comment from Top Dentistas about One Smile Knox:
One Smile Knox is renowned for its exceptional dental services and a warm, welcoming environment. Patients have shared numerous positive experiences regarding the attentive and friendly staff, including dentists who take the time to address individual concerns and provide thorough explanations of procedures. Here are some highlights:
- Outstanding Dentists: Many patients commend the skills and gentleness of the staff, specifically mentioning Dr. Rabbia, Dr. Zhen, and Dr. Jason as exemplary practitioners who have made dental visits more comfortable and less intimidating.
- Holistic Approach: Reviews praise the holistic care offered, with dentists not only focusing on dental issues but also providing advice on related health concerns, showcasing their commitment to patients' overall well-being.
- Emergency Services: One Smile Knox is recognized for accommodating urgent dental needs, often managing to fit patients into their schedules quickly, which has been greatly appreciated during emergencies.
- Friendly Atmosphere: The uplifting and caring attitudes of both the reception staff and dental professionals create a soothing experience, especially for those anxious about dental visits.
- Positive Patient Relationships: Many long-time patients express satisfaction with their ongoing care, often noting that the staff remembers their names and previous visits, enhancing the personal touch that One Smile Knox provides.
Overall, One Smile Knox stands out not just for excellent dental treatment but also for its focus on customer service and comprehensive care that patients recommend to their friends and family.
One Smile Knox: Reviews
Fantastic experience: Thanks team for fitting me in with an emergency today even though I’m not a usual patient I really appreciate it Dentist was great and even took his time explaining things I will be transferring over to you guys for future treatments and cleans
Fantastic experience: I highly recommend One smile Knox. Dr Rabbia is first class, the best dentist there is. She did a great job on my recent dental surgery with minimal pain. You can tell she takes her dentistry seriously and with passion, not just another client coming through the door.
Negative experience: Got wisdom tooth pulled out , didn’t get provided any antibiotics originally , followed recommended guidelines, came back 2 days later in massive pain was then given anti biotics and told to hold off on going to hospital. 1 week later still in hospital as a result with serve pain and face swelling .
Fantastic experience: Bryan and Alera were fantastic! Thank you both soooo much
Fantastic experience: Going to the dentist - i think most would agree it's not the most fun thing to do! BUT I had such a great experience with Dr. Marianne Chua from OneSmile Knox! She was incredibly friendly, welcoming, and genuinely helpful. Not only did she provide excellent dental care, but she also went above and beyond by offering advice for my neck pain, migraines, and jaw clicking from grinding my teeth. I wasn’t expecting that kind of holistic support at the dentist! She even gave me the contact details for a chiropractor she personally recommends. You can tell she truly cares about her patients’ overall wellbeing. Highly recommend!
Negative experience: Bupa insurance need to out of pocket a lot, so not go if you have Bupa
Fantastic experience: Elizabeth is a wonderful dentist
Fantastic experience: Good service
Fantastic experience: Had a check up Dr Paul Boeru was amazing explained everything to me and I felt comfortable the whole time. Rippa bloke as well. He definitely will be my new dentist.
Fantastic experience: Good morning, I had an appointment today at 9:30 AM with Dr. Zhen Zeng to repair a broken tooth. As it turned out, I actually had two broken teeth, and Dr. Zhen expertly fixed both—without any pain! His skill, professionalism, and care were truly amazing, and I sincerely appreciate the outstanding treatment I received. Could you please pass on my deepest gratitude to Dr. Zhen for his exceptional work? Regards Vikki Wallis
Fantastic experience: The receptionist was amazing just now. She called around patients and help me sorted out my concern. I couldn't be happier. The Dentists Saha is very nice with excellent skills. Highly recommended to everyone.
Fantastic experience: Absolutely excellent service today. I needed some emergency dental today - they fitted me in and the dentist and assistant resolved my issue and gave me great advice to take away. Very pleased.
Fantastic experience: Very good awsome informative pain gone
Negative experience: Please do not go to this dental clinic. They will take your $90 for accessing your teeth & recommend to someone else. Especially do not get your teeth examined from Jocelyn as she is not sure & will refer you to an external dental firm.
Fantastic experience: Highly recommend Dr Marianne at One Smile Knox! She was so friendly, professional and very knowledgeable. I really appreciated how she took the time to explain everything really clearly and gave good advice!
Fantastic experience: Dr Jason is extremely thorough knowledgeable and kind
Thank you for sharing your experience with Dr. Jason at One Smile Knox. We deeply respect your kind words.
Fantastic experience: The best of help in my time of need. Thankyou so much!
We're delighted to have been able to help you in your time of need. Thank you for sharing your experience with One Smile Knox.
Fantastic experience: Dr Ruchita is compassionate, kind and gentle. Made a difficult visit tolerable. Will happily see her again. Thankyou Dr Ruchita
Your feedback is incredibly valuable. We are glad to hear that Dr. Ruchita was compassionate and made your visit tolerable. Thank you for sharing your experience with us.
Fantastic experience: Dr James Kwong is very good. He explained everything step by step. I had 2 implants, a bone graft and a couple of extractions in 2021 as my teeth needed lots of work. I had an emergency this November 2024 whereby my implants had come loose and he got me in asap and sorted the problem. I am a very satisfied customer. I will travel from regional Victoria to see him.
Your positive experience with Dr. James Kwong is greatly appreciated. Thank you for sharing your satisfaction with the service provided at One Smile Knox.
Fantastic experience: I cannot recommend a dentist any more than One Smile Knox. They have supported my family over the years, but I’ve had a major fear of dentist for decades, so I never considered my own dental needs. Until some excruciating exposed root pain last week. I went from sedatives, attempting to walk through that sliding door over phobias, to finally being eased into the process and only assurance and calm surrounded me. Arlene had me from the consult chair to, “why am I sliding in this dental chair with sunnies doing a very simple check of everything?”. She was very helpful allowing me decide part of the process if we needed to pause. Then I got an email saying they could give me a cancellation for this wknd instead of Tuesday. I was a wreck! But Donald was amazing taking me in and he was so calm. And comical! This wonderful team from start to finish hands down, gave me back my freedom from anxiety of dentistry.
Thank you for sharing your experience with us. We deeply cherish your kind words and are thrilled to hear that we could help ease your anxiety about dentistry.
Fantastic experience: I visited today . I suffer anxiety and I had every worse case story in my head because of one sore front tooth. The dentist today and his assistant burse were so encouraging and gave me so much kindness. Thank you. I just needed a clean and scale and no problems. No pressure to get xrays. I made my next appointment bc they made me feel safe and gave me a moment to breathe through my clean
Negative experience: "They made me wait for 40 minutes, then told me the dentist was stucking with emergency appointments, and I need to wait even longer, without knowing until when. Worst service ever, not going back anymore
Fantastic experience: By far the best experience I've had with a dentist. Emergency extraction of infected rotten rear molar. Dr Zen or Tsen I think his name was, and he is an utter credit to the profession. So accurate with the anaesthetic, didn't even feel like numb face or mouth, it was just the tooth that was being pulled out that I couldn't feel. Like AT ALL. I legitimately asked him, oh what, are we done already? And that's with the tooth coming out in 3 pieces. Like it was really bad tooth. Am still in amazement at how smooth it went. This is my tenth tooth extraction, and by far the best. I have found my new dentist for life.
Fantastic experience: Jarred is friendly, effective, professional and confidence inspiring.
Fantastic experience: I had two wisdom teeth extracted by Dr Jocelyn about a week ago. Dr Jocelyn (and the dental assistant) did a phenomenal job! Though I was anxious going into the appointment, Dr Jocelyn did a great job explaining what was happening, had a very calming bedside manner and checked in throughout regarding whether I needed a break. Even after the local anesthesia wore off, I experienced little-no pain and the healing process was super smooth. Highly recommend!
Fantastic experience: Dr.Alvin Shee is highly recommended, very good skills.
Negative experience: Would not recommend. I took my daughter here as she had a swollen face and was in terrible pain. The dentist said she had an infected wisdom tooth and proceeded to inject and clean the area, whilst my daughter was in tears. Dentist stated that the tooth would have to be removed but the infection was too severe to do at this time. Dentist stated that it would take up to 2 weeks for the infection to cease. Gave us a couple of options of surgeons which were 3 month wait periods. We asked for pain killers and she was crying and in so much pain. He stated keep taking Panadol and neurophine I found my own surgeon as after we got home she continued to vomit all day. The surgeon saw us today and stated that the tooth should not have been tampered with and the extraction will occur in 4 days. Also prescribed her pain killers and anti nausea medication!!!!
Fantastic experience: My 12yo Daughter has had bad experiences at another but we tried One Smile Knox on recommendations from a Friend. My daughter had an amazing experience at One smile loved it and wants to come back. Love the way they treaded her and spoke and explained everything to her. Highly recommend. Thank you.
Thank you your kind review
Fantastic experience: I appreciate the professionalism and understanding with which Rachael O’Brien of One Smile Knox, pursued my claim with my health provider. Insurance companies as we know, are notorious in giving us the runaround & had initially declined payment on a few redeemable item codes of significant expense. Rachael took the initiative to email & explain the claim to my health provider and continued to follow up over nearly 2 months to ensure my rightful reimbursement. I applaud her customer service, as it exceeded my expectations!
Fantastic experience: Dr Mohamed is an absolute legend! He is friendly, professional and absolutely amazing at what he does. He redid my 10+ year old root canal and managed to save my existing crown. I’m extremely happy and grateful for his awesome work. The staff at One Smile are also extremely helpful and friendly!
Fantastic experience: 5 stars for Dr.Jason! Great as always, take care of your all of details, amazing professional skills, No.1 dentist here! Super recommended!
Fantastic experience: Highly recommend Dr Kwong, he helped my daughter’s condition and prescribed her with antibiotics that cleared her symptoms immediately. The staff at One Smile Knox are great. I’m forever grateful. Thank you!
Negative experience: Despite my whole family has been loyal client for many years with One Smile, we had a terrible experience. My son had a broken teeth in a basketball game, I called OneSmile about the situation and was told to come in as an emergency and one dentist will attend my son asap. What happened was that we waited for 40 minutes while my son had been in terrible pain and crying. The receptionist who took my call was on break and other receptionists didn't seem to understand what is emergence and told me many times that no guarantee when my son will be checked while many customers were served while we waited. I understand if we booked a normal appointment, but we came as emergency which should be served as priority. IF YOU CAN"T PROVIDE EMERGENCY, DON"T SAY It and let people know over the phone beforehand, we can call other dentists and wouldn't have to suffer. Terrible Service.
Fantastic experience: I have very bad anxiety when it comes to going to the dentist, but the dentist was so lovely and reassuring, ĺ would definately recommend One Smile at Knox thank you
Negative experience: It is my first time to meet Dr Zhen zeng to do the teeth cleaning and it is painful and horrible. The first beginning there is no disinfection and tropical anesthesia for teeth and no polish at the end. In the midterm, I have to get up to clean my mouth several times. And it is so terrifying cuz my teeth is keep bleeding but the doctor says it is normal. I am not happy for this experience and don’t want to come back again.
Fantastic experience: One Smile KNOX have been absolutely Fantastic Saher my Dentist has been ABSOLUTELY AMAZING to me and has made me feel a lot more comfortable going to the Dentist. THANK YOU so much for your kindness and support and helping me with my Fears. Kylie Flintrop
Thank you Kylie
Fantastic experience: My wisdom teeth were removed by Dr.Kwong, who is knowledgeable and professional. I hadn’t experienced much pain and recovered quickly. Thanks for the passion and care of the One Smile Knox team.
Thank you Yenyu for your kind words
Fantastic experience: Friendly staff and quality work.
Thank you.
Appreciate your feedback
Fantastic experience: Elizabeth was so kind and gentle with my son and took the time to explain everything she was doing. He is acutally looking forward to his next appointment.
Thank you Melanie for review.
We are so glad that your son are excited to visit us
Fantastic experience: Donald was very gentle, he talked me through the procedure and made sure I was comfortable
Thank you Roses for your kind words
Fantastic experience: Friendly staff, professional service..Glad I found them
Thank you Sam
Fantastic experience: After 11 years from going to dentist due to past experience, I had a broken tooth that needed URGENT attention. I researched and receive amazing reviews for here. I sat in my car for 15 mins (with anxiety) before walking in to make appointment and now I wonder why. Reception staff (Shelby) was amazing, caring, understanding and so compassionate. The actual appointment for extraction with Dr Yash was again caring and compassionate. With follow-up the following day. Can not fault the team. With 11 years of anxiety with a dentist, I felt / feel so much calmer. Thank you!
Thank you Tara!
Appreciate your kind words.
We are glad we are able to help you
Fantastic experience: Fantastic dentists, very knowledgeable and kind. Prior to one smile Knox I had been to a few dentists over the years and many tell you to fill holes you don't have or provide next to no insight on what you could do to improve your teeth and gum health but here they do. I had ongoing issues with my teeth they were able to diagnose and direct me to the right people to help me. Whenever I go here for a clean they're gentle and explain what they're doing. My entire family has made the move to one smile Knox and now my friends are too, couldn't say a bad word about them honestly.
Thank you, really appreciate your kind words
Fantastic experience: Modern equipment with knowledgeable and really good dentists. Have always had a great service here.
Thank you Cathy for your kind words
Fantastic experience: Dr Zeng is really skilful and explains everything patiently, I have been to three dentists before but gladly he will be my always go to. They responded quick. My husband wanted to polish after filling coz it’s bit high, they quickly arranged another appointment for us to sort it out without additional charges. Girls at the reception are really nice and detail-oriented. One time My baby was irritated while waiting coz it’s his usual nap time. We didn’t ask anything but the girl quickly went inside and came back with telling us the dentist is wrapping up so wouldn’t be long. It really means a lot for us, and nevertheless, other small things such as remembering name, calling to confirm. Thx gals.
Thank you Dinghan
Appreciate your kind review.
Negative experience: The dentist I visited was good and nice but the receptionists have been awful. I have been attending appointments with this clinic for my tooth implant. For the first four visits they had been having different issues with applying the discount that the dentist agreed and in all cases they charge more. I had to go back a few time to rectify what’s been charged and they didn’t have good attitude towards the rectification request. And they tried to “teach” me what they charged was correct but it turned out their calculation method was wrong and they had to put credits for thet difference in my account. And I always paid in full right after the treatment. After the 5th treatment, they said a number that they were going to charge me after discount, private insurance and $400 credits that I pre-paid. That number was $500 more than what’s on the treatment plan. I politely asked for clarification but the receptionist said she had no idea and had to ask Rachel to call me the following day to clarify and then I can pay for it. I agreed with her proposal. In the following day, I didn’t receive any phone calls. And then I moved house which means I was heavily packing, moving and unpacking stuff. I then saw that I missed phone calls from this clinic and received a text message. I called back but was told that Rachel was not in and would call me back in the afternoon. I agreed and informed of the moving situation which means I won’t be as convenient as usual to pick up phone calls. In the whole afternoon, I didn’t receive any calls from this clinic. And in the following two days I receive two missed calls, I then called back but Rachel was still not in. Instead of clarifying why there’s a $500 difference between the treatment plan and what they would charge, the receptionist rudely said that they tried to call me but I never called back. She also didn’t listen to me and kept cutting me off. I had to hang off and sent an email instead with a screenshot of my call host to show that I did call back and a screenshot of the visit 5 figure on the treatment plan to show them that’s different from what they tried to charge. Also, I found out that my private insurance major dental was claimed by them already WITHOUT my agreement and signature and without a reasonable clarification toward the price difference which I have been waiting for days! I kept a screenshot of that as an evidence. I don’t think it is legal for a clinic to claim a patient’s private insurance without consent and signature and I’ll reserve my right to sue them for doing so. So disappointed! If you don’t want your insurance to be claimed without your consent and any clarification for your questions, please avoid this clinic!
Fantastic experience: One Smile staff are fantastic, the reception staff and dentist's are very friendly, helpful, understanding, and lovely to deal with. I highly recommend One Smile clinic.
Thank you Kylie, really appreciate your comments
Negative experience: went with my daughter the other day, lady at the desk who was blonde was a little rude, honestly a little disappointed by the service but Dr Jocelyn was lovely.
Fantastic experience: Always good service and high standard treatment. My kids enjoy their experience to the dentist, which makes me feel much easier. ❤️
Fantastic experience: Hello today I had to have a filling redone as my old one fell out, I had such a lovely lady dentist sorry can not remember her name she was very caring and told me what she was doing and the dental nurse was lovely and caring as well, I would recommend one smile to everyone Thank you one smile
Negative experience: If you like to wait nearly 2 hrs after your booking this is the place for you got sick of waiting left no respect or time management here just a simple we are running behind do you mind nothing won’t be going back
Fantastic experience: The staff are great, Dr Jason Lai would have to be one of the best in his field, the dental nurses are very professional… highly recommend
Thank you Gary
Negative experience: Ok for adults, horrible for kids... Be careful when you choose your dentist, not all of them being nice and patient with children.
Fantastic experience: A+++ very happy with the service provided, thank you.
Thank you
Fantastic experience: My son is autistic. We have visited 3 different dentists before including one in Monash hospital l, none of them was willing to clean his teeth. My son has mentioned many times he wanted to fix the black spots on his teeth, but we just don't know who can help. Someone recommended Dr Jocelyn. We visited her last week, she was so patient to my son and explained to him each step and showed his the tools during checkup and tried slowly to clean all his teeth in one visit. This week we visited her again and she managed to fix two tooth decay and sealed his mortar teeth. This is so impressive and she did a brilliant job. A big THANK YOU to Dr Jocelyn ❤️. You have the best skills and an angel heart. I hopr more dentists can help special needs kids like Dr. Jocelyn.
Thank you Cello, appreciate you review!
Fantastic experience: I bring my whole family here, always service with a smile and great at what they do!
Thank you Lauren!
Fantastic experience: The team at One Smile Knox is amazing! We had an appointment at 8:30pm for my daughter and she was very anxious about pulling one tooth out. The dentist was very patient and assured her that everything will be okay. The team has done a great job and we will definitely recommend this place to our friends and family.
Thank you for your kind words
Negative experience: My kid has two tooth decays, which normally can be filled by paying them one visit. But we have been asked for unnecessary three repetitive visits and received an unexpected bill for hundreds of dollars. They even charged twice on one filling just because the decay was between two teeth. Suggest anyone who wants to get their teeth checked/ repaired asks them to do the job efficiently to avoid time and money wasted. Ask them to do the job now if you are asked to come back next time to get job done, and confirm the price before they start to do the job.
Fantastic experience: Visited One smile Knox this morning with an urgent tooth issue, Dr Jarrod Dean and his assitant (missed her name) took care of me. Well they were both excellent, professional and caring, understood my needs and soon had my problem fixed. Thank you to all
Thank you Peter
Negative experience: Totally waste of money and teeth health. Very unprofessional and very uncomfortable. Zero star for sure and don't recommend to anyone at all
Positive experience: Very friendly and efficient staff. The wait time before my appointment was long but the service definitely made up for it. Probably the cleanest my teeth have ever looked after a dentist appointment. Felt pretty good after I also got the first compliment from a dentist I've ever received. Usually it's all just 'you need to floss more' and other typical dentist things, but this dentist seemed genuinely impressed. Pray that I can keep that up!
Thank you Charlie’s
Negative experience: Poor customer service and receptionists skills in booking the right service and problems solving . No accountability for their mistakes with attitudes that you are a burdensome when speaking to you. It’s a shame bc some of the Dentists are good with their skills and recommendations.
Fantastic experience: A really lovely practice that helped me greatly with my gum graft sutures, when I was away from my local endodontist. Thank you so much!
Thank you Loretta, really glad we can help you
Fantastic experience: Excellent service
Thank you Craig
Fantastic experience: Dr Kwong and nurse Danni are two amazing people. I have a huge fear of the dentists. They both helped me through a very stressful extraction. I would like to thank them both so much, and would like to thank all of the One Smile team for being so patient and understanding if my fear.
Thank you Kerrin
Fantastic experience: Called in pain amd the receptionist was great got me in to see James Kwong. Need a crown and James was great, very professional, clear on what the procedure was going to be, time frame and very reasonably priced. Would recommend this dental surgery.
Fantastic experience: Had a great experience from the dentist to the dental nurses and receptionist thanks will be coming back :)
Fantastic experience: Had such a wonderful appointment here today. Reception was lovely, the dentist was great and the dental nurse was really kind and caring towards my child. Would highly recommend!
Negative experience: Money-minded business. Instead of fixing something, the dentist just offered me a lot of cost. I really did not expect to get such an offer for more than ten thousands dollars. I went to another dentist and fixed it with a few hundred boxes. I was lucky to not trapped in this dental clinic. I highly recommend you to not wasting your money in this very average clinic. It is more like dealership business rather than a medical business.
Negative experience: These guys just cheating people. This was the worst dental experience that I had. They did a big mistake on my examination and totally don't care about the client. I do not know how they still work and no one sue this kind of businesses. I may do it soon.
Negative experience: It was so so so so disappointed. waste of time and money. I booked for checkout & cleaning today to use my private health insurance cover and it should be free however, they did some other jobs without my consent about the cost and charged me a couple of hundred dollars. It's so embarrassing that they didn't checkout and cleaning at all. It was totally disappointing. For sure I will take this through ombudsman not only for myself but also for other people to not being cheated in this way.
Negative experience: Nice dentist and assistant, but terrible reception. That lady was very rude when I just didn't get what her mean, and give her a wrong answer. I would not suggest that any patient go to One Smile Knox, if you go there, you are not only suffer pain from teeth, also get a crazy angry from reception. Bad experience!
Fantastic experience: Doctor Rabia is great
Thank you
Fantastic experience: I've been coming to One Smile for a long time (I used to go to the clinic in Glen Waverley and I now go to Knox) and I could not recommend it highly enough. Every time I come in your receptionists are extremely professional, friendly and efficient - they always make sure I get the most out of the health insurance. I usually see Dr Sahar Maki who is exceptional, and gladly recommend to anyone who asks. Dr James Kwong took out my wisdom teeth (I think) and honestly I barely felt a thing, nor did I see one needle or surgical tool, 10/10! I am glad I chose to get them out in the chair rather than in hospital. Thanks for the continuing great service!
Thank you Angus
Fantastic experience: Just want to say big thank you to Amanda for rectifying a scheduling issue and enquiries. Turned up on a weekend and served poorly but Amanda had called myself up, fixed all issues and very apologetic, great customer service from her and thanks to Dr Jason Lai for fixing my broken tooth. Big difference from when I came on the weekend to now so thank you Amanda and Jason.
Thank you
Negative experience: Rude reception, not friendly at all, or feel the need to have new business as I was a new patient. Spoke to them twice, and both times they were rude and unfriendly. There are so many dentist out there, will definitely take my business elsewhere!
Fantastic experience: A very pleasant and professional experience received here. Will definitely be back. Thank you once again!
Fantastic experience: Jason sets a standard higher than any dentist i have had in my life . This guy could teach every dentist young and old how to do their job well every step of the way . If you have issues with going to a dentist like myself he is the guy you need . . Great job jason i can tell you enjoy your job and aspire to be great. Keep it up !
Positive experience: Dentists are good but can be long wait times, and don’t expect flexibility when it comes the other way, I’ve waited on average an hour per session, but when I am running 15-20 minutes late they didn’t even try to work something out, didn’t even check if the dentist was actually running on time!. Also phone calls only go through half the time when I was on hold got hung up on twice
Fantastic experience: Jason is incredible.. Just the most gentle, patient, professional and informative dentist. I can't recommend him higher.
Fantastic experience: Dr Jocelyn was a great dentist who did 3 fillings for me. She was very professional and thorough. The reception staff and dental technicians were also lovely. I will definately be returning in 6 months for my next check up.
Fantastic experience: Today my whole family had a really pleasant experience at One Smile Knox. My friend recommended Dr Frank at One Smile Knox to me. Today we visited him for the first time. Dr Frank is very professional and really patient, and he has really good skills. We feel very lucky for being able to find such a good dentist. The whole environment at One Smile Knox is also nice. Highly recommended to all our friends.
Fantastic experience: Today I went to one smile knox, David and Hanna are very good. Before I go there, I think it may have language problem to understand. But it is lucky, David is smart to use google to show me the photo to explain to me. Good to go there! Thank you David and Hanna!
Fantastic experience: This is by far the best dental group that I have ever used. They operate extended hours for busy people, the reception staff and nurses are friendly and knowledgeable and the dental care is ‘World Class’. I see Dr. Jason Lai a terrific dentist, providing the highest standard of treatment and almost entirely pain free.
Fantastic experience: Excellent dentists. Highly recommended. Kind and caring and very good with those with a fear of dentists. My fear is completely gone.
Fantastic experience: Excellent customer focussed service and really confident, expert treatment. I was very scared, but came out feeling reassured and happy with the results.
Fantastic experience: Highly recommended. All the staff are both friendly and professional. Whether it be the reception staff, nurses or dentists. Not to mention that the cost for braces is significantly less than some of the local alternatives.
Negative experience: I had my wisdom tooth removal on 16th Oct with Dr James. He was very unprofessional as he was gossiping with the assistant throughout the entire procedure. He was so carried away with the gossip and felt like he didn’t take good care or paid attention to the procedure. It would be good if he paid 100 percent attention to the patient than gossiping through the entire procedure. I’m sure he didn’t do a good job as my recovery took longer and this morning had a small piece of my tooth broke while I brushed this morning.
Fantastic experience: I have a love hate relationship with my dentist James Kwong! I’m not a fan of dentists but James always makes me feel at ease in his presence. I also love his sense of humour! James explains the procedures well and I love the way he interacts with his nurses, showing them respect. The reception staff are also very friendly and helpful too. I highly recommend One Smile!
Fantastic experience: First time recently at One Smile Knox and WOW! What a professional Team One Smile have! Was very happy with the service and Highly reccomend DR Frank Z! He was very imformative during the consultation and a big help to ease mums tooth aches. Good Job and Keep Up the Good work!
Thanks so much for the review, Sandy Diep! Feel free to text this number any time and we'll respond ASAP.
Fantastic experience: Amazing experience with this dental practice! Dr James is an excellent dentist. He very skillfully and patiently repaired the broken tooth of my 7 year old. The staff were professional, friendly and welcoming. Highly recommend!
Fantastic experience: As far as places one doesn't wish to visit, dentists are high on my list. The experiences I had here however were the best one could hope for. Thanks Frank and the team. Great job!
Fantastic experience: Amazing service!!!! I was unbareable pain from my wisdom tooth. I called One Smile and there was no appointments available but the lovely Rachael asked a few dentists to help and the amazing James Kwong stayed back for well over an hour just to assist me and remove this tooth. I am so thankful Rachael who worked tirelessly to get me an appointment, also very thankful for James who did a wonderful job and I am now on the road to recovery, feeling much better than I did before. I would not go to any other dentist other than One Smile. They are amazing. Thank you again!!
Fantastic experience: Thanks to the team at One Smile Knox for their fast and professional service from first phone call for urgent appointment to after tooth removal call to see if all is well, in these tough times.
Fantastic experience: One Smile really is an exceptional dentist. Receptionists and dental assistants are warm, caring and highly professional. Dentists have cared for myself and my five children over past two years, with services ranging from emergency care and general checkups through to cosmetic and orthodontics. This dentist has been an outstanding find. Five stars and beyond.
Fantastic experience: Having Root canal is never nice apparently. But I can not believe how great Donald made me feel not only explained everything that he was going to do and how but reassuring me threw the process thank you.
Positive experience: Had work done on one of my back teeth and have been in pain since, that was about 4 weeks ago. Finally went back and had the tooth removed haven't had a problem since, the pain was gone within hours
Negative experience: Went hoping to get some pain relief, all dentist wanted to do was rip it out nothing else. Spent 15min filling out 3 pages of forms, sat in chair for 3mins was walked to front cash making machine oops i mean front desk got charged $44 see ya later. Do not recommend will not consider ever returning
Hi David,
You haven’t been to our clinic since 2011.
We suspect you must have been to another clinic in’stead. Please let us know if there is something we can do to help you.
Fee free to call us 9887 4539
Regards
One Smiles
Fantastic experience: Very personable, friendly and efficient. Highly recommend.
Fantastic experience: Thank you One Smile and especially Delia for my treatments. Affordable dentistry without blowing the budget, although I do recommend private health. Receptionist staff are fantastic. One Smile is the One dentist!
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