Primary Dental Browns Plains
Information about Primary Dental Browns Plains
4118, Browns Plains
Opening hours
- sunday: 10h-16h
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-16h
Primary Dental has been supporting Australian families with quality and affordable dental services for over 20 years. A range of dental treatments including general dentistry, emergency dental care, cosmetic dentistry, teeth whitening and orthodontics are provided by experienced dentists at our dental centre in Browns Plains. Primary Dental Browns Plains is a QIP accredited practice with state-of-the-art equipment and technology, which means we uphold the strictest sterilisation techniques to ensure you receive quality care in a friendly environment. We also accept most health funds. Payment plan options are available through ZipPay and Afterpay, so you can smile now and pay later! We are open Monday to Saturday.
Our comment from Top Dentistas about Primary Dental Browns Plains:
Primary Dental Browns Plains is highly praised for its commitment to patient comfort and exceptional dental care. Many clients have reported positive experiences, highlighting the friendly and professional demeanor of the staff, which contributes to a welcoming atmosphere. Here are some noteworthy points from user feedback:
- Compassionate Dentists: Dr. Sidhu and Dr. Minaz Merchant are frequently mentioned for their gentle approach and thorough explanations during procedures, helping to ease anxiety associated with dental visits.
- Child-Friendly Environment: Families appreciate the clinic's ability to accommodate children, with parents noting that their kids feel comfortable and well cared for during their appointments.
- Excellent Customer Service: The reception team has been described as friendly and efficient, ensuring a smooth experience from arrival to departure.
- Flexibility and Accessibility: Patients are grateful for the clinic's availability, even on weekends, making it easier to schedule appointments.
- Strong Communication: Many individuals commend the clear and informative communication style of the dental team, which helps patients feel informed about their treatments.
Overall, Primary Dental Browns Plains is recommended for those seeking a caring and professional dental practice.
Services and Treatments
Primary Dental Browns Plains: Reviews
Fantastic experience: My difficult tooth extraction today was performed painlessly and quickly by Dr Sidhu. I would have no hesitation in recommending her services.
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Fantastic experience: I'd describe myself as almost phobic when it comes to any dental work I need to address. This clinic is for me. I'm always made feel welcome at reception, and Dr Minaz is sypathic, swift, personable and reassuring all at the same time
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Fantastic experience: Recently had a dental health check-up and clean at Primary dental. Dr Nirlep Sidhu did a fantastic job, they were gentle, efficient, willing to answer and explain any of the questions I had. Highly recommend Dr Sidhu and this practice if you’re looking for a hassle-free friendly experience Cheers!
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Fantastic experience: Dentist was amazing, fully explained what she planned to do, gentle and thorough. Great job. Receptionist was professional and very pleasant.
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Fantastic experience: I have seen Dr Sidhu a few times now, she is excellent. Doesn’t rush, explains everything, listens and is very caring. Thank you, and i recommend her to anyone
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Fantastic experience: Dr Minaz is very professional and provided great service for my needs
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Fantastic experience: Fantastic service and great communication.
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Fantastic experience: The dentist was very gentle and kept me informed about everything she was doing.
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Fantastic experience: 100% great, with ASD children
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Fantastic experience: Dr Sidhu was educating, gentle and caring. Highly recommend
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Fantastic experience: Super friendly staff, explain things well and are cost-conscious!
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Fantastic experience: Great customer service. A friendly team & professional service provider. Simple processes and efficient in her skills with very strong communication skills to talk through anything needing to be done in the visit and what may need to be looked at in future.
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Fantastic experience: I recently visited the clinic for a hygiene and check up. I was booked with Dr Nirlep Sidhu. Remarkable i must say, gentle Wow ,Nirlep is the best dentist by far i have "ever" experience in my life. After the hygiene/ clean i returned for another procedure again,service is outstanding fantastic,.... Nirlep is gentle and kind and very supportive of your feelings checks in with you to make sure you are ok. I took a squishy ball didnt need it once. Highly recommend
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Fantastic experience: Really good customer service from recdptionist, great friendly dentists
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Fantastic experience: Great services, friendly and welcoming. Another half year check up booked.
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Fantastic experience: My son visited first time here for his checkup, I was completely shocked as he was really comfortable and happy with Dr. Aleen so highly recommended if you planning to visit.
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Fantastic experience: Fantastic
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Fantastic experience: Great friendly service, and were flexible with times as well.
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Fantastic experience: My kids have been coming here for 1 year and the team here is very good. Great communication and great care for my children and their teeth. Definitely a family welcome practice. Thank you
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Fantastic experience: Excellent service. Dr Merchant was patient, kind and very professional.
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Fantastic experience: Dr Aldeen Cheema provided a very relaxing environment with minimal pain. I was feeling a bid nervous but her approach was very professional, kind and make me feel supported. I will come back to see her next year.
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Fantastic experience: Dr Sandra Chou was really great. She was thoughtful in her dealings with me as I have a phobia of needles. It was painless and she was kind and gentle. Her and her assistant did an amazing job and I'm very happy with the outcome and their compassion and treatment of me. Restored my faith in dentists! Would absolutely recommend!
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Fantastic experience: Definitely recommend Dr. Laura Clayton. She has done our checkups and fillings. Always cheerful and professional.
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Fantastic experience: After having not been to the dentist for a long time Dr Minaz Merchant was very helpful and thorough in fixing my teeth concerns. She is very gentle and professional in her practice, making me feel relaxed during all of my appointments. All of the staff have been lovely and I definitely recommend Primary Dental.
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Fantastic experience: I'm scared of needles blood an dentists, this place made me feel safe secure an in trusting hands, not that I'm exited about going to the dentist again but i have no problems going back to get another 2 wisdom teeth out
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Fantastic experience: Had a new dentist today and she was super lovely. Made the experience seamless as she was super quick and efficient. Left feeling painless thanks to dr Laura
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Fantastic experience: Staff were Amazing and friendly, was my daughters first time at the dentist and they made the experience incredible for her
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Fantastic experience: Dr Laura Clayton was really great today we had a clean. She was super efficient, clear and fast. She was really good at explaining what was going on with our teeth.
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Fantastic experience: Gemma had her first dentist appointment today and felt extremely comfortable through the whole clean and check up. Dr Clayton and all the staff are lovely and I would definitely recommend them for any anxious children.
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Fantastic experience: Always great service
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Fantastic experience: Thank you so much for fitting me and and resolving my painful toothache, all the staff where lovely too. Will be back for sure :)
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Fantastic experience: Dr Minaz Merchant was so lovely and patient with my kids, very appreciative :)
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Fantastic experience: I had Doctor Mona’s Merchant she was amazing she was telling me step by step what is happening. Comforting me throughout the whole procedure. She was so lovely. I will recommend her to everyone I know.
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Fantastic experience: Great doctors
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Fantastic experience: They always take great care of my kid
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Fantastic experience: Lovely staff, friendly and gentle with my young daughter.
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Fantastic experience: Great experience! Had my regular 6 monthly check & clean. Very thorough service, lovely helpful staff and overall good service which I recommend.
Fantastic experience: Dr Laura Clayton absolutely fabulous
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Fantastic experience: Very friendly caring technician Made me feel relaxed and comfortable for treatment Definitely recommend
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Fantastic experience: Dr Aleen was amazing! Had my tooth removed and everything had gone smoothly. Reception was also great as well. Thank you
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Fantastic experience: very friendly and amazing for timing
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Fantastic experience: Dr Laura Clyaton and her team working boxing day was absolutely amazing! Couldn't recommend highly enough. So calming, and talked me through the whole process when I had an emergency. Thank you, Laura and team!!
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Fantastic experience: I had a very nice experience with Dr Laura and the dental team here at Primary Browns Plains. I was very comfortable and I am definitely returning here
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Fantastic experience: Went to the dentist scared however Dr Minaz Merchant was super nice and explained the process throughly. It was a very quick and efficient session. Thanks
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Fantastic experience: Very professional and helpful staff
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Fantastic experience: Good service from my experience. Always transparent about what is needed and taking the time to explain why. Reasonable prices also and accept afterpay.
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Positive experience: The dental surgeon (Dr Laura Clayton) and the lovely brunette working with her, where incredibly friendly and made my very nervous visit comfortable for me.
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Fantastic experience: Dr Laura is an amazing dentist. Gentle, caring and explains what she is doing. The reception staff and dentist offsider are fantastic as well. All round great experience.
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Fantastic experience: We've been visiting this dentist for a long time now and always find the dentists and support staff very professional and helpful.
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Fantastic experience: Great service
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Fantastic experience: Accomodating and friendly staff. Great with kids and very understanding
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Fantastic experience: Always vey professional and caring during appointments
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Fantastic experience: Great experience, lovely staff.
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Fantastic experience: Very professional and friendly staff.
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Fantastic experience: great team, great dentists, great experiences
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Fantastic experience: We couldn’t recommend this dentist enough!
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Fantastic experience: Very good service and great cleaning skills
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Fantastic experience: I was recently here for teeth cleaning, I left feeling brown new with a total new smile .. I will definitely be back.. thank you so much for your service.
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Fantastic experience: Excellent and very friendly service!
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Fantastic experience: Very good with service
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Fantastic experience: My child absolutely loved the dentists and staff here he came in excited and left with the biggest smiles saying how much he loves the dentist..
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Fantastic experience: Excellent service for my child by Dr. Sidhu. She made my child feel comfortable and made sure ever step was explained.
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Fantastic experience: Very informative and helpful.
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Fantastic experience: Very kind and friendly beautiful service
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Fantastic experience: All’s Good, thank you
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Fantastic experience: Lovely staff
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Fantastic experience: Lovely experience today
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Fantastic experience: I wanted to take a moment to commend the excellent service I received. The staff was incredibly attentive and professional, ensuring that every detail was handled with care. From the prompt responses to my inquiries, to the seamless execution of the service, everything exceeded my expectations. I truly appreciate the dedication and effort that went into making my experience so positive. Thank you for your outstanding service!
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Fantastic experience: Lovely staff great service
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Fantastic experience: Very professional and helpful. Havnt seen a dentist in years (I know bad of me) and they cleaned up my teeth real good. Would be going back as their level of care and compassion is very high. I'm proud to show off my pearly white smile now thanks to their team
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Fantastic experience: Great dentist! Eased the anxiety!
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Fantastic experience: Great service, very gentle
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Fantastic experience: The receptionists and dentist were all really great, the dentist took alot of care and detail into my teeth that alot of other dentists overlooked. Her work was very thorough and realistic. Pricing is really good too, wouldn’t go anywhere else! Thank you :)
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Fantastic experience: Good service, very helpful
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Fantastic experience: Very polite and fast just how I like it
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Fantastic experience: Amazing dentist. Patient. Efficient. Always polite.
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Fantastic experience: Great service, dentist was amazing. Thank u so much
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Fantastic experience: Amazing staff and service. Extremely professional
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Positive experience: Taught the kids something new
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Fantastic experience: Excellent service.
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Fantastic experience: The dentist was very good and very helpful, she explains everything very clearly
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Fantastic experience: Reception was extremely helpful and kind. This was my sons first appointment and the dentist made him feel comfortable and safe. Will be back in future.
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Positive experience: Great visit. Staff was very patient with all my questions and providing advice for a treatment plan.
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Fantastic experience: Dylan is good guy at reception. Dr Aleen cheema have good experience in dental. Thank you. Recommend
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Fantastic experience: Great experience for my 11yo daughter! Thoroughly explained everything that was happening and needed to be done. Definitely recommend.
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Fantastic experience: Highly recommend..
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Fantastic experience: very quick and efficient team
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Fantastic experience: Experience was really good, recommend Max as he’s very thorough and upfront
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Fantastic experience: This place is so good. I booked for a clean up and they did a really good job. Recommended.
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Fantastic experience: Very friendly and gives good advice
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Fantastic experience: Friendly and fast
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Fantastic experience: Dr Max and the dental nurse/dentist (can't remember his name sorry) today were amazing !! They really helped me so much with my anxiety and fears
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Fantastic experience: Fantastic service and done highly recommend . Fantastic with kids in this surgery
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Fantastic experience: Good customer service from reception to the dentists
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Negative experience: Absolutely unprofessional service. They have only one dentist and keep you waiting for more than an hour due to “complications” with previous patient. Rita and Sweta had been extremely unprofessional and rude; whispering and laughing with each other about patient being upset, knowing that the patient had been waiting for more than an hour they push each other to break the news to patient to keep waiting. The patient being upset reminded them to act professional and don’t double book patients if the complications are expected. They told the patient that they are not paying them as the patient has a voucher from the government. Sweta and Rita wouldn’t even give us what the process is for making a complaint to the clinic. Rita says she is the boss in the clinic and there is no one else to talk to. It would be just a waste of time. She would hang up the phone mid conversation saying the conversation is over.
Hi Alyas.
We apologise for the experience you described. This does not align with our standards of professionalism and patient care. We take your feedback seriously and are reviewing this matter internally to understand any potential miscommunication.
Please contact us directly via email at [email protected] so we can discuss your concerns further. Your feedback is invaluable in helping us improve our services, and we are committed to ensuring all patients receive the best possible care.
Kind regards,
Primary Dental Browns Plains
Fantastic experience: Very professional dental clinic! Very welcoming and friendly will definitely be returning for future check ups.
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Fantastic experience: First time here, normally I’d go to the doctors down the road but since it was a sunday I looked elsewhere. I had Dr Yu-Chieh Sandra Chou, went in for a tooth extraction and she did an amazing job. communicated the steps and went into depth about the extraction/after care, she was gentle and patient. Over all good experience for me so good that I booked myself back in she will now be my regular dentist
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Fantastic experience: Had a real lovely Team. Showed so much care! So informative , professional and gentle. Thank you Dr Aleen and Assistant. Reception is a very Happy crew too! Thank you!
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Fantastic experience: Fantastic service and open Sundays I saw Dr Hao Pham he explained everything and was so comforting during my tooth extraction never experienced that type of bedside manner before he put me at ease. Highly recommend this dentist.
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Fantastic experience: Recomend from front counter staff to dr nick i recomend
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