Casey Dental Group

Fantastic experience: I have always had good service at this clinic. From the moment you enter reception, the ladies at the front desk are friendly. I made an appointment with Dr Kiro Labib who was professional, knowledgeable and provided great advice whilst being gentle with my treatments. Thank you Dr Kiro and team!

Fantastic experience: Very good caring and knowledgeable staff! Very happy about the service and treatment!

Fantastic experience: Would Recommend this place to Everyone great staff and care. Thank you

Fantastic experience: Dr. Faoad Ashna is an excellent dentist. He recently replaced my tooth with a crown. I was feeling nervous, however he put my mind at ease and I did not feel any pain or feel anxious. He is professional, caring, takes the time to explain details in full. I highly recommend Dr Faoad Ashna (Ash) of Casey Dental Group.

Fantastic experience: After 45 years of going to different Dentists, Casey Dental group is certainly the best by far..5 stars all the way and Highly recommended, totally professional and hi technology, to all staff...GREAT JOB :) Especially to Alina.

Fantastic experience: Salina is awsome honest, kind and gentle. What more could you want from a dentist

Fantastic experience: I recently attended an appointment with Dr Ameera Parveen. She was very gentle and kept me informed at every stage in what was a long, awkward and uncomfortable session. She constantly asked me if l was alright and was very caring. I recommend her to anyone in need of dental work.

Fantastic experience: I'd like to extend a huge thank you to Monica for recommending the Casey Smile organisation, her endorsement really put my mind at ease. Doctor Dylan was fantastic, his calm and reassuring manner made a big difference during my visit, and his skill in extracting my teeth was truly impressive. Doctor Alina was brilliant in helping me achieve my new smile. And the administration team at the front desk were always courteous and welcoming. I'm so grateful for the exceptional care I received and I highly recommend Casey Smile to anyone looking for a big smile, they've truly earned my trust and appreciation. Thank You, To The Amazing Team. Regards George Yankos

Negative experience: Attended Casey Dental as new patient on 17th June 25 for introductory check up cleaning and descale. Experienced severe pain when Dr started cleaning. He eventually numbed the area. Was only able to complete right side. It took 4 - 5 hours for numbing to effects ease??? Returned 18th to complete cleaning of left side. Requested no numbing injection. He stated that he gave me a double dose of numbing on 17th Completed cleaning with little discomfort. Wanted to charge me additional fee for completing cleaning Only when I objected to a further fee did he waive the fee... would not recommend this dentist...

Fantastic experience: Thank you casey dental group for your tremendous job specially Dr Robert and Dr krisi and their friendly assistants.

Fantastic experience: Casey Dental were recommended by a family member. Being over sixty my own teeth (those that were left anyway ) had done a lot of work so my treatment plan was extensive and complicated. My first appointment with Dylan Kurtz confirmed the recommendation to go there, despite it being on the opposite side of Melbourne, a two hour return trip Some people say they listen. Dylan actually does. He asked questions, made suggestions and offered alternatives (each with its associated benefits and potential limitations as well as the implications for initial and future costs and dental care). He enabled me to make informed decisions about a significant investment of time and money I cannot think of a single concern about the outcome. My “new mouth” is fabulous. It suits my functional and cosmetic needs and (weird as it sounds) my personality. I didn’t want people to have to wear sunglasses when I smile but when I mention that I’ve had my teeth “renovated” they invariably say that it not only looks great but that it suits me Dylan was supported by a great team too. Everyone at reception and in the treatment rooms was friendly, welcoming and professionally supportive whether it be making appointments or working directly with Dylan. Even when I was travelling overseas between stages of my treatment they found ways to stay in touch and on one small issue, find a practitioner in Spain known to one of the team in case something needed attention (it didn’t) I would give one piece of advice. It might have been made worse by the complexity of my treatment but the accounting and treatment plans were cumbersome and sometimes confusing. Multiple pages of items full of long codes and technical jargon caused problems for me, Dylan and administration staff. When modifications were made to my treatment it took a lot of time and effort to work out which quotes applied to my work I understand that CDG are changing to “plain English” treatment plans, at least for cases like mine. If I were to go through it again I’d insist on one. Despite everyone there being helpful it was frustrating Nonetheless I would not hesitate to recommend them based on my experience over more than a year. The team are technically and professionally fabulous. They were also EXCEPTIONAL value for what was an expensive but in hindsight a very significant life decision

Fantastic experience: I have only good things to say about Casey Dental, i had a serious dental phobia that they helped me overcome so im forever grateful for that and just recently fitted me in at very short notice for an infected tooth that was interfering with my cancer treatment, they are always kind and go above and beyond, i would recommend them to anyone

Fantastic experience: Fast prognosis. State of the art equipment. Full communication during the procedure. Pain free tooth extraction. Great empathy and caring follow up. Highly recommended.

Fantastic experience: Have been attending this clinic for a long time. I therefore must be happy re. Service

Fantastic experience: Visited Casey Dental today. Dr Dylan was amazing the entire time I was there. Humble soul with an exceptional personality. I went in with mixed feelings as I was very unhappy with my chipped front teeth. Thank you Dr Dylan for giving me my smile back and that too on my very first appointment. I will look no further for all mine and my family’s dental needs from here on. 10/10 service with a smile from the entire team.

Fantastic experience: I recently became a new patient at Casey Dental Group and am so impressed. My new dentist Dr Alina Bratu was thorough at my first appointment, immediately put me at ease and instilled confidence. She explained my issues and solutions clearly and made me feel that she really cared about my well-being. Nursing and reception staff are friendly and efficient. So glad I made the move.

Fantastic experience: The service was excellent. The dentist seemed highly competent, pleasant and approachable. The place is pleasant as are the staff. I am a medical specialist and am very aware of delivery of quality care. I drive a long way to get to Casey Dental Group.

Fantastic experience: Had my teeth whitened this morning with Chrysi - really happy with the results and care that was taken. Feeling very confident with my smile. Thanks very much.

Fantastic experience: Pleased with treatment and caring staff, recommend Casey Dental Group

Fantastic experience: Great practice Been going here for a long time when Jason first opened his practice in Webb st. We have moved away but it is worth the 1hr travel time. Friendly reception staff and more importantly will do their best to fit you in. Dentists and dental assistants very caring.

Fantastic experience: Dr John did my implant and I’m extremely happy with it . Also he printed out all the side affects of the prolia injection and I will always be great full . Thankyou Dr John .

Fantastic experience: Hi quality practitioners that provide the very best service from the front desk to the aftercare service, dont decay, book an appointment

Fantastic experience: Dr John Tia has been my go-to dental professional since May two years ago, during which time he remains up to date with his knowledge and provides no-nonsense, excellent service. It's great to have someone like Dr John taking care of this part of my health!

Fantastic experience: Dr Dylan is a great dentist. He doesn’t do work for the sake of it and provides advice and options for you to make the decision. I have just had 2 temp crowns fitted. He is so informative of what work he is doing as he is doing it and I might add a perfectionist! The rooms are spotlessly clean. would definitely recommend this dentist.

Fantastic experience: Casey dental group continues to provide excellent service. The staff are professional and the practice is very hygienic. My first and only choice. A big shout out to Dr Dylan.

Fantastic experience: I just saw Dr Shannon Gude brilliant dentist. I was petrified of having my tooth out. He assured me it would be painless and he was right. He spoke to me every step of the way and the dental nurse Monique was excellent and professional. I can't thank them enough for turning a phobic experience into an amazing painless one which I did not think would happen. Next time I wont cry like a baby before the procedure. I have found my new dentist!

Fantastic experience: Dr. Dylan takes the time to build a rapport with his patients, provides a thorough explanation of the procedure he will perform, and ensures they are well-informed about aftercare. I highly recommend him.

Fantastic experience: We have been patients at Casey Dental Clinic for years & wouldn’t go anywhere else. They are caring, professional & great staff.

Fantastic experience: If you are looking for a good dental service try casey dental they are very caring thanks

Fantastic experience: Dylan, was great explaining what needed to be done, but gave options if cost was an issue with no pressure. Highly recommend.

Fantastic experience: The dentists, nurses and reception staff are all very pleasant and make you feel at ease.

Fantastic experience: The reason I keep on coming back here even though I drive for two hours one way is becoz of the excellent service, professionalism and fair pricing of DR ELENA.. DR MAHMOUD… and the dental assistant AFSONA. They are compassionate and if I could rate their service it will definitely 10/10.! This is DAISY CARIQUITAN. To Dr Elena, DR Mahmoud and Afsona… THANK YOU VERY MUCH!!!!

Fantastic experience: Friendly place, great staff, great drs, very informative, very responsive, answers phones very promptly. Highly recommend to come here for dental needs

Fantastic experience: By far one of the best dentist I have ever visited! Very professional and skilled, top to bottom. Dr. Dylan Kurtz is so thorough and informative, and lets you know every step of the way what’s going on so there are no surprises. Cannot recommend him more highly.

Fantastic experience: Dr Alina is not only an exceptional dentist, but also a compassionate individual who installs a sense of safety and reassurance in me

Fantastic experience: Love my new smile! The dentist really got it right, and I couldn’t be happier.

Fantastic experience: I just had a large filling done by Dr Mahmoud Elsamman who was just brilliant. He explained everything as he worked on me and was so gentle, I almost fell asleep. The entire staff at Casey Dental were excellent from the moment I walked in to when I left. Thank you

Fantastic experience: Great dental clinic. Been going there for years. Definitely my number 1 clinic to go to for any problems I have.

Fantastic experience: Casey Dental Group eased my dental fears with their caring, professional approach. Now, I actually look forward to appointments, feeling totally at ease with them.

Fantastic experience: From the friendly welcome to their caring approach, this dentist makes me feel at ease. They listen, explain everything, and truly care. I’ve definitely found my go-to spot.

Fantastic experience: I've had some bad dental visits, but Casey Dental Group is fantastic. They listened, reassured me, and made me comfortable. So grateful and know where to go now!

Fantastic experience: I seen dr Dylan Kurtz my front teeth we’re not in good shape and recently chipped one and had a weeding on in a just over a week Dylan went out of his way to get me in and stayed back just to make sure he could have them fixed before the weeding for me he done a amazing job as well and and is easy to chat with about what he is doing my experience with Dylan and nurses made. Going to the dentist so easy the whole business is run really well are kids also have been here plenty of times over the years good staff and well run place

Fantastic experience: I had to have my chipped tooth treated right away. When I call them, they take care of it immediately and get me in the same day. The entire procedure was quick and painless, and the dentist was kind and professional. They provided a pretty impressive service.

Fantastic experience: Excellent hygienic n modern clinic with professional n very caring staff. Dentist Shanon did a great job on my tooth extract so gentle and in no time.

Fantastic experience: I'm usually terrified of the dentist, but the team made me feel so comfortable. They were gentle and patient, and they even cracked a few jokes to ease the tension. It was a much better experience than I expected.

Fantastic experience: I had to get a root canal done at Casey Dental Group, and I was dreading it. But the dentist was so skilled, and the procedure was virtually painless. The staff were also really supportive throughout the whole thing. I wouldn't hesitate to go back.

Fantastic experience: I've been going here for a couple of years now, and I have to say, they're top-notch. The dentists are friendly, and they really take the time to explain things to you. Plus, they're not pushy about unnecessary procedures like some other places I've been to. Definitely recommend them.

Fantastic experience: Casey Dental Group isn't your typical dental clinic. It's a place where patients are treated with kindness and respect. They took the time to listen to my concerns, working with me to create a treatment plan that suited my needs. Thanks to their personalized approach, this issue i had with my teeth will no longer be a problem. thx

Fantastic experience: From the moment I walked in, I felt cared for. They made me feel comfortable and valued, and their expertise left me with a smile I'm proud of.

Fantastic experience: I had my first appointment at casey dental group recently, and I was really impressed. The staff were welcoming, and the dentist was thorough in their examination. They took the time to answer all of my questions and made sure I felt comfortable the whole time.

Fantastic experience: I've had a lot of dental issues in the past, so finding a good dentist was really important to me. I'm so glad I found this place. The dentists are knowledgeable and caring, and they always make me feel like I'm in good hands. I wouldn't trust my teeth to anyone else now.

Fantastic experience: I'm usually pretty anxious about dental visits, but they made me feel at ease right away. The dentist was gentle and understanding, and he really listened to my concerns. It was a much better experience than I anticipated.

Fantastic experience: Walking into this place, I was greeted by a warm smile and a sense of ease that I hadn't felt at the dentist's before. Here they aren't just experts, they're like friends who genuinely care about your well-being. They took the time to listen to my concerns, explaining each step of the process with patience and empathy. Thanks to their skill and compassion, I can confidently say that I've found my go to place.

Fantastic experience: Dr Dylan remove a tooth yesterday, he explained the process and told me exactly what was going to happen step by step. I highly recommend this practice.

Fantastic experience: Amazing dental clinic, the admin and nursing teams are so lovely and the dentist’s are excellent. Highly recommended.

Fantastic experience: Casey Dental is one of the best dentists I have seen. All the staff are so friendly and have very affordable prices. Both my children have got braces from there and Dr Dylan put my 2 new veneers on and look amazing. Highly recommended Lucas ✌️

Fantastic experience: I have been to Casey Dental Group for 10+ years and always had a positive experience. Have seen a couple of dentists over this time and all have provided great care and follow up. Very peaceful rooms and waiting room is spacious and comfortable. Highly recommend for those who have anxiety about attending the dentist.

Fantastic experience: Very friendly staff. Dylan was very informative and assuring in getting my infected tooth removed. Highly recommended this clinic.

Negative experience: I recently came to this clinic 2-3 months ago as it was recommended by my friend. However, they did very terrible tooth filling. I got 3 tooth filling done by Dr Alina. Reception lady not friendly and don't give any empathy to suffering client and say they WONT fix it. Dentist should help instead of making patient suffering and not fixing it. I suggest “Don’t come to this dental clinic. It’s extremely the worst dental clinic that I ever been to”

Fantastic experience: I recently had the pleasure of receiving orthodontic treatment from Dr. Jayson at Casey Dental Group, and I must say, it was an exceptional experience. Dr. Jayson's expertise and precision in putting on my braces made the entire process smooth and efficient. Not only did he demonstrate a high level of professionalism, but his attention to detail ensured that I felt comfortable and confident throughout. I highly recommend Dr. Jayson and Casey Dental Group for anyone seeking top-notch orthodontic care.

Fantastic experience: Dr Deon Nguyen is a great dentist who is pleasant and knowledgeable with his dental work and prices

Fantastic experience: This is an awesome dental practice. Right from the front reception, through to the Dentist’s and their support staff everyone is caring and helpful. Couldn’t rate them high enough.

Fantastic experience: Always great service smiles and happy people willing to go the extra mile to help. I have been treated so well and have zero issues . Thanks for the great environment.

Fantastic experience: I went to cassy dentals yesterday for 3 fillings and I was lucky to have one of the best doctors I have met in the last 7 years. She is Dr Alina and I recommend her with all confidence. She is the best!

Fantastic experience: I had done my tooth extraction at Casey Dental yesterday. It was a complex job as it was the wisdom tooth and it had broken into half at the top. It was strongly anchored with a very deep root. The extraction was done with utmost care. What I want to talk highly is the post operative healing. I had done extractions at other places where I had to endure severe pain and had to be under high dose of painkillers for at least one week. However yesterday I took two painkillers and today haven’t taken any. The acute pain is no more. This is my second extraction at Casey Dental under Dr Shannon. The last time was a year back and I healed completely with only two painkillers taken only on the day of operation. I can’t thank them anymore particularly what I had gone through during earlier extractions at other places.

Negative experience: What an embarrassment , i have never heard or experienced anywhere that if the patient is 10-15 mins late then not only customer services would refuse to attend the patient but also apply penalty fees , without realising the circumstances of the patient This happened with me two times , I was refused to be treated and was asked to pay $100 first time and second time $50 Do the clinics have this sort of wierd policy ? Whoever has put this sort of policy in place , I would really like to talk the senior management about this and raise my concerns as a patient , it’s embarrassment for the patient and for the staff too Kind regards

Negative experience: I have been to this dentist many times but this time I had a very bad experience. I called and book an appointment just for general check up and told them I don’t want any procedure to be done on my teeth that will cost me. I went on that day the doctor didn’t inform me that the X-ray will cost me and just did it. After that they asked me to pay $90 when I told them I don’t want any procedure to be done that will cost me during the visit. I really want my money back since they didn’t inform and it’s their fault. Even the staff accepted that it’s their fault but made me pay that amount.

Fantastic experience: We recently moved to Casey Dental and are very happy with the care we receive from Dr Ragy Labib and team. Highly recommend!

Fantastic experience: My daughter had a great experience with Dr Ameera Parveen. She is a caring and competent dentist who knows how to handle children. She was very thorough, gentle, and courteous. She explained everything clearly and answered all our questions. She is an excellent dentist and I would definitely recommend her to anyone.

Fantastic experience: Broke a piece of my tooth yesterday night and today i could come because they had a spot left to help me straight away, they filled it up perfectly like it never happened. Really recommend this dentist to anyone around the area. Thank you so much !

Fantastic experience: Our whole family very happy with dr. Alina Bratu, we’ve seeing her for years, she’s the best and amazing Dentist. My kids do not like dental check, but she made them comfortable and look forward to see her. She done very good job with myself and my husband, thank you so much Dr.Alina Bratu. Great place and very friendly staff, very professional and helpful. very recommended

Fantastic experience: My dentist was awesome, explained everything as they went. Will totally go back when needed!

Fantastic experience: Great experience and super happy with the service! My dentist was understanding and patient. Thank you.

Fantastic experience: Consulted about veneers here. They explained every step with such care. Best place ever for dental clarity!

Fantastic experience: Dr Ragy has been the best dentist for years. Thank you for always being kind and compassionate. As well as an excellent dentist!!

Fantastic experience: Professional, caring, understanding, great with nervous patients. I won’t go anywhere else now. Dr Alina, Dr Ameera and Dr Mel are amazing ladies. Have seen a couple of guys also but can’t remember their names, and they are equally as good, Reception staff are also very friendly and efficient.

Fantastic experience: Dr. Rachael Fong was lovely. I am very nervous at the dentist but she was patient and gentle and put me at ease.

Fantastic experience: Casey Dental Group are a very professional, caring group of dentists nurses and admin who make every effort to ensure their patient receives the best care.

Negative experience: Had front 2 teeth crowned and have had constant nerve pain in both teeth especially when it's cold.

Fantastic experience: Casey Dental Group has changed my whole perception of attending the dentist. From someone who was terrified and refused to go alone, I can comfortably go and know that the staff are accomodating, supportive and very skilled. I have not once felt discomfort or pain while attending my appointments for various treatments, they are extremely skilled with providing proper pain relief and ensuring comfort. The dental teams have also always been very efficient. Each time I have been over the years I have been so impressed with the whole appointment process, the spaces are clean and presented well, the dentists are clear and informative. There has been a previous issue with a misplaced booking before which they rectified straight away and were still able to help me be seen to prevent me from being in pain. The dental nurses have also been incredibly helpful and understanding when I have had to bring my baby with me to an appointment. Their post surgical care is also exceptional and the dental nurses have always been so helpful when needing advice. The whole experience leaves me feeling confident and happy to return each time. Could not recommend them more, I always mention them to friends and family looking for a dentist to attend.

Negative experience: Wouldn’t even bother. Staff are insensitive and rude. Don’t waste your money on poor service and rude staff. The dentists on site are a complete joke, management team are rude and unorganised. Hadn't updated my phone number on 3 occasions. Will force you to get Invisalign to make more money. Staff don't communicate and do not communicate with other staff members. I would highly recommend avoiding this dentist practice!!!!!!!! Such a disgrace !!!!!

Negative experience: Do not use dentist Amirah, she extracted 2 teeth of my daughter without numbing properly and my daughter felt all the pain of her teeth getting pulled out. She left my daughter traumatised! Did 2 extractions 1 filling within minutes like she's in a rush and gave my daughter no time in between procedures. I don't think 3 procedures in 1 day was necessary in 1 day andwas a money making tactic. She also treated the assistant very poorly, both my daughter and i noticed this. We are never going to see this dentist again! I believe Amirah is a narcicist who is only doing her job to make money without any empathy or care for her patients, she needs to be thoroughly investigated. Very dissapointed and upset that this human can be so cruel!

Fantastic experience: Dr. Ameera's dental service is truly exceptional! I was greeted by a warm and friendly staff who made me feel instantly at ease. Dr. Ameera's expertise and professionalism were evident throughout my entire visit. Not only does Dr. Ameera genuine care for her patients shines through in every interaction. She took the time to listen to my concerns and thoroughly explain all my treatment options, ensuring I felt comfortable and well-informed every step of the way. The level of precision and attention to detail exhibited by Dr. Ameera is truly remarkable. She worked diligently to ensure that each procedure was executed flawlessly, leaving me with exceptional results and a smile that I couldn't be happier with. What truly sets Dr. Ameera apart is her ability to create a warm and comforting environment. Dental visits can be daunting for many, but Dr. Ameera's gentle touch and reassuring demeanor put me at ease throughout my entire visit. I highly recommend Dr. Ameera to anyone in search of a dentist who not only provides top-notch dental care but also delivers exceptional customer service. Her dedication, skill, and compassionate approach make her an outstanding professional in her field. Thank you, Dr. Ameera, for your amazing service and for keeping my smile healthy and beautiful!

Positive experience: Very happy with the service. Dentist Marian was excellent and nurse Beth provided reassuring care. My old dentist retired, so glad I transferred to a new clinic.

Fantastic experience: My partner referred me to Casey Dental Group after learning I required a fair bit of work. Dr Mel Cole was an absolute pleasure to see. She was very knowledgeable and took the time to make sure I had everything I need to help resolve my issue. Highly recommend this practice!

Negative experience: I am very disappointed with the laboratory, because it did not do my prosthesis well, I left it there at the dentist to send it back, because it did not do the job well and only after 2 days he told me that they will fix it. They don't do the job right, they just don't care! The price is very high (I had to pay 250 dollars for a minor thing). I am very unhappy with the way the lab people work: so I am 2 and a half days without a prosthesis because of their carelessness. Now I'm curious if he'll do it right the second time! I do not recommend their lab Totally unhappy with the lab. I sent the prosthesis to be repaired twice and they did it badly. I want my money back and I'm going elsewhere. The dentist told him how to fix it and still to no avail. They have no idea how to work, they are very incompetent

Fantastic experience: Dr Mel Cole is doing my braces and I'm very happy with her work so far. I didn't feel any pain when putting the braces on and she was very gentle and considerate to me at every appointment. I would highly recommend her to anyone! I’m so happy and satisfied from her consultation and painless treatment.

Fantastic experience: The 5-star reviews are to be believed—excellent service from start to finish. Dr Melanie Cole is very knowledgeable and has the client's best interests at heart. I came for an oral surgery consultation and will now be switching here for my regular dental checkups.

Negative experience: I and my husband came to see dr Kevin for a cleaning & check-up. We consider the cleaning and polish he did very superficial and poor quality compared to other clinics we've been to before. It took him just a few moments and he was done. He made sure he charged us for all he could charge on Bupa so he made the most of it charging Bupa over $600 for 1 hour of work. Whilst focusing on charging as much as he could, he missed the quality of the cleaning we came for. He was also very evasive when he explained the 4 fillings he recommended to do(6 months ago at another clinic I was not told those any of those issues were present). This made me not trust his services and questions the approach when it comes to putting customer's health and interest first. This experience made me feel like he was on the clock for ticking as many fees as possible in 1 hour. What made me question even more his work was the fact that he asked me if I could possibly be pregnant before taking X-ray and I said it is not excluded. Before I knew what was happening he said we'll do it anyway as you need it. I was not necessarily needing it and if I was pregnant we would get in trouble.

Fantastic experience: Dr Ragy was amazing!!! My 2 yr old fell and broke his tooth. I had seen a dentist before who refused to treat him and referred me to a paediatric dentist who insisted General anaesthetic was the only option to remove the tooth. I saw Dr Ragy for a second opinion and can’t believe how amazing he was. Had the tooth AND root out and my 2 yr old son didn’t even notice! I can’t thank you enough!

Fantastic experience: I went to Dr Ameera, she is amazing, as she explained the whole process and saved my tooth from being extracted

Fantastic experience: The team at Casey dental group was incredible professional and very nice to work with. I will never use another dentist. Dr. Jayson is a star!!

Negative experience: Worst experience I’ve ever had. Was meant to have porcelain fillings replaced on both front teeth due to one breaking, both are not the same size after being touched, there is now a dent where the tooth was broken - the whole reason I went - so they didn’t fix it. Both are uneven and don’t match, shorter than I wanted and none of the discolouration that was meant to be covered or the areas where there are shallow nerves have been adequately covered like they were last time. And the excuse I was given was ‘they’re sensitive teeth anyway, it’ll always be like that’…. It wasn’t that bad or like that before you touched them so please don’t lie. For something so simple I will never be coming back, I’d hate to know what more extensive work might turn into. Wast of nearly $1000 just before Xmas when it’s needed most.

Fantastic experience: My little brother has never been a fan of the dentist—tears, screams, tantrums were always to be expected. After his first visit to Casey Dental Group he came home and said he was so excited to go back!? A massive testament to the team here and their calm, fun and patient nature. I’d recommend them to anyone and I know where I’ll be headed when I need my next check up!

Negative experience: Awful customer service, I was shocked. I was a client here up until today...The bar glued in behind my top teeth had one of the glue blobs disconnect. I had this put in years ago at a dental clinic that no longer exists. The receptionist checked with the dentists and advised no one would book an apt with me. The dentists refused to do any work on "braces that were the work of another dentist". I explained that i was not wearing braces now, the bar has been in place for years and that the dental surgery no longer existed where i had work done in my teens but it didn't matter one bit. It's unglued from my front tooth and unless it's re-fixed quickly it will twist. Appalling.....they were my dentist now and just told me to go elsewhere. I won't be back for any cleans or checkups at casey dental

Fantastic experience: Dr Melanie Cole is incredibly reassuring, taking you through each step of the process and checking to make sure you’re comfortable with the treatment plan. I really appreciated being given options for ways to move forward, and the flexibility of payment options meant I didn’t have to hold off on getting important work done. Plus, yes, very gentle with the needles! The assistants are also really friendly, reassuring, and helpful in answering any questions.

Negative experience: During the journey of my braces , I can say the Dentist ( DR J ) was not talkative. He was not nice and quiet rude to his helpers I think he was just there for the money, please be a proper Dentist who talks about their patient about their braces like tips, advices etc and not uncommunicative. I've heard this same thing from my family friends who also has Dr Jason as their dentist , very disappointing. Every 6 months I would get a cleaning done for my braces, the cleaning Dentist is way more motivated about his job, made you feel comfortable and talkative to the patient and very nice guy ,he had a beard and glasses so pretty sick. As a result, I'm posting this comment so that others can avoid situations like this. Dr. Jason can also read this and may take it on board if he wants to improve. Just please fix your staff attitudes I'm not paying this much for such bad service.

Negative experience: 2 star for the dentist’s service. But felt overcharged. First time here as my previous dentist moved away from the area. Have health insurance but this one visit just wiped out the whole years’ worth of check up and clean quota. Health insurance quota is enough for 2 check and clean visits yearly with my previous dentist and still have left over. But this visit, not really with explanation, they took X-rays - 3 different ones and so all came out from my health insurance. Deep cleansing done (but It just felt like what my previous dentist did!!) and they tried to get more from my health insurance and when I saw the gap payment $400+. I had a shock and cashier explained that the dentist just want to see if my health insurance would pay more else she won’t charge me for it!!!!!!! Just ask the question when booked to see dentist there. Also, ask questions before dentist do anything, you might be charged for service that you might not want or need. Quite disappointing.

Negative experience: I felt Dr Ameera Parveen had no interest of patient. I felt she was more interested about explaining deals about x-trays and clean ups. I chose to go Casey Dental because I was in pain, my dentist not working till Feb. I felt she was promoting new joiners have this and that promotions??? I was in pain and she was saying there is nothing that she could see it causes pain except sometimes it happened with Sinuses. I kept telling how the pain come from this particular tooth which was filled already. she just took that filling out and put another filling, the one like that I had it already. It did not make sense what she did but I hope my pain will go away some reason. May be that is what I wanted to think. However, once local anaesthetic wear off I was back in square one. pain was there like just before. charged me $ 325. I was not worried about money, all I wanted to get some help from experts but I didn't feel any help at all. Dr Ameera was more interested of explaining the invoice. As a patient I didn't feel like Dr Ameera didn't care at all. Therefore I'm posting this comment along with my invoice so people can avoid situation like this.. Also Dr Ameera can see this and may be take on board if she wants improve.

Fantastic experience: Dr. Gulati is an exceptional dentist. I always had a phobia of dentists till I had my appointment with Dr. Gulati. He makes you feel extremely comfortable and at ease and he knows what he is doing. I would blindly recommend Dr. Gulati to one and all for any Dental consultation. Thanks again Ashish