Smiles & Faces Orthodontics
Information about Smiles & Faces Orthodontics
2148, Blacktown
Opening hours
- sunday: (closed)
- monday: 8h-17:30
- tuesday: 8h-17:30
- wednesday: 9h-18h
- thursday: 10h-19:30
- friday: 9h-18h
- saturday: (closed)
Smiles and Faces Orthodontics: Specialized in braces, aligners, early intervention, and lifelong straight teeth. Committed to exceptional care, creating vibrant smiles, and exceeding expectations in Blacktown and nearby areas. Transforming smiles for lifelong confidence and happiness.
Our comment from Top Dentistas about Smiles & Faces Orthodontics:
Smiles & Faces Orthodontics is a highly recommended orthodontic practice known for its exceptional care and friendly environment. The team, led by Dr. Andrew Chang, consistently provides individualized attention to each patient, ensuring a smooth and supportive journey throughout the orthodontic process. Customers frequently praise the:
- Outstanding Customer Service: Patients often highlight the warm and welcoming nature of the staff, which creates a comforting atmosphere from the moment they walk in.
- Professional Expertise: Dr. Chang and his team are recognized for their thorough evaluations, clear explanations of treatment options, and attentiveness to patients' needs, making every visit pleasant and reassuring.
- Effective Treatment Results: Numerous reviews state that patients are exceedingly happy with their results, boasting beautiful smiles achieved in a timely manner.
- Accommodating and Flexible Scheduling: The practice offers convenient appointment times and is responsive to the needs of busy families, ensuring a hassle-free experience.
- Friendly and Supportive Staff: The entire team, from receptionists to dental assistants, are commended for their kindness and approachability.
Patients leave feeling confident and satisfied with their treatments, and many wholeheartedly recommend Smiles & Faces Orthodontics to others seeking orthodontic care.
Services and Treatments
Smiles & Faces Orthodontics: Reviews
Fantastic experience: Fast, easy and great customer service Well priced too. Thank you
Thank you so much for your review Mamta. We’re thrilled to hear Ria’s experience with us was smooth and positive, and congratulations to her on getting her braces off — what an exciting milestone! Wishing her all the best with her beautiful new smile ✨
Positive experience: Helped to improve teeth and make them look nice.
Thank you so much for your feedback Hiral. We’re so pleased to hear that you’re happy with how your teeth are looking. :) If there’s anything we can do to make your experience a 5-star one, we’d love to hear from you!
Fantastic experience: My son just completed a few years of treatment with the Smiles & Faces team and we couldn’t be happier! Dr Chang and his team were nothing but helpful, knowledgeable and very understanding when my son didn’t always follow the home instructions and broke far too many brackets. We were always met with a smile and a genuine interest in how my son was going. He is so pleased with the results and his smile looks amazing!
Thank you so much, Elizabeth! We’re thrilled to hear how happy you and Cameron are with the results. It’s been a pleasure supporting him throughout his journey (even with a few broken brackets along the way ). We truly appreciate your kind words and the trust you placed in Dr. Chang and the team.
Fantastic experience: 10/10 highly recommend. All staff are great and am very happy with my experience. I had both Dr Chang and Dr Daniela and both were great.
Thank you so much, Attai, for your wonderful review and kind words. We're thrilled to hear you had such a positive experience with our team and that both Dr Chang and Dr Daniela were part of your orthodontic journey. It’s been a pleasure looking after you, and we’re looking forward to seeing you again during your retention phase. Thanks again for your recommendation. :)
Fantastic experience: Overall the experience was very good the staff and all the doctors were very lovely and polite. I enjoyed the whole experience and looked forward to coming here.
Thanks, Mitchell! We’re so glad you had a good experience with us. Enjoy the new smile — you’ve earned it!
Fantastic experience: My second daughter has completed her treatment today. It was a wonderful experience to travel with Dr Andrew and his wonderful team. We would always be grateful for their transparency in setting up the expectations and understanding of the situation when it matters. I would always recommend Smiles and Faces Orthodonics dental care with high confidence for the best dental treatment as I do always. Thanks once again to Dr Andrew and team.
We’re honoured to have been part of both your daughters’ orthodontic journeys. Thank you Sunny for your thoughtful words and for placing your trust in Dr Andrew and the team over the years. We're so glad you felt supported and well-informed every step of the way. Your recommendation means the world to us!
Fantastic experience: Amazing results . A huge thank you to Dr Chan and his team. Staff are really friendly and take the time to explain the process each visit. Never too busy or rushed. Payment plan available which is super helpful. Conveniently located near Blacktown Station and across the road from Westpoint.
Thank you so much for the lovely review! We’re thrilled to hear you’re happy with the results It’s been a pleasure looking after your daughter’s smile—congrats on getting the braces off! We really appreciate your kind words about Dr Chan and the team.
Fantastic experience: Amazing clinic with fanatic Drs. Reasonable prices. Barely any wait times and very accommodating. We've been going there for around 4 years and can't fault anything.
Thank you so much for your kind words and continued support over the past 4 years. We're so glad to hear you've had a great experience with our team. It truly means a lot to us!
Fantastic experience: The staff were great and I had amazing results
Thanks so much, Anthony! We're glad you had a great experience - your smile turned out great!
Fantastic experience: Dr. Chang and the entire team are so lovely and I’m so happy with my results! Very professional and very competent. Definitely recommend.
Thank you so much for your lovely message Minal. We are thrilled to hear you're happy with your results. It’s been a pleasure having you with us, and we truly appreciate your kind words and recommendation.
Fantastic experience: My teeth have changed so much over just a couple of months I didn’t know someone’s teeth could change so quickly! Thank you so much to everyone there for being so kind and supportive to me!
We're so glad you're loving the progress. :) Orthodontic changes can happen quite quickly with the right treatment plan, and it's been a pleasure supporting you every step of the way. Thank you for your kind words.
Fantastic experience: Lovely staff and a smooth appointment. Everything was handled with care and professionalism.
We truly appreciate you taking the time to share your experience Anu. It's wonderful to hear everything was smooth and handled with care. We look forward to supporting Aashna throughout her journey.
Fantastic experience: The process was very smooth! I appreciated the lots of reassurance and explaining was smooth. Thank you!!!!
Thank you for the lovely review Stephanie. We're so pleased to hear you felt supported and informed—clear communication and patient confidence are always our priorities. We're excited to be on this journey with you!
Fantastic experience: Have not regretted having my daughter and son to fix their teeth. Dr Ching is very professional and precise despite being busy always when we have our appointments visit. He will make sure that all his staffs are doing their individual job competently. I would also want to mention that all the staffs are very professional and knows their work. Working attitude is highly praised and each is very efficient. Especially Helen, the manager. She has assisted me greatly and very patience in explaining every single procedure that my daughter will be experiencing throughout her treatment with braces. She also helps to advocate on our behalf regarding the price of the pricey treatment. I would highly recommend this clinic and am sure we are on the safe side.
Thank you so much for your heartfelt review Ferlina. It truly means a lot to hear that you’ve felt supported throughout Dorria’s treatment. Dr Chang, Helen, and the entire team are grateful for your trust and kind words. We're honoured to be part of her journey.
Fantastic experience: I had a really good 2 years of braces with Smiles and Faces. Just starting my retainers now. The staff are all really friendly. The place is comfortable and they really care a lot. If I would recommend anyone to have braces in any place it would be here!
We truly appreciate your kind feedback Ashton. We're glad you had a great experience over the past two years. It means a lot to know you felt cared for and comfortable. Congrats on starting retainers!
Fantastic experience: I recently took my daughter to an orthodontic appointment with Dr. Daniela and her assistant Katarina Dr. Daniela is incredibly knowledgeable, gentle, and thorough. She took the time to explain each step of the process, her attention to detail and genuine care for her patients really stand out. Katarina, her assistant, was equally amazing. She's friendly, efficient, and clearly experienced. Together, they make a fantastic team. I truly felt like I was in the best hands possible. I highly recommend this clinic to anyone. Dr. Daniela and Katarina go above and beyond to ensure a positive and smooth experience.
Thank you so much for your kind words Goran. We're thrilled to hear you had such a positive experience with us. Your recommendation truly means a lot. We're excited to support Iskra throughout her orthodontic journey!
Fantastic experience: First experience with seeking an orthodontist and can’t recommend them enough. Really friendly staff, very approachable doctor and overall great experience. Glad we went with this clinic. If you’re seeking an orthodontist for your child, Smiles and Faces would be the place to contact.
Thank you Amanda for your kind words! We're thrilled to hear you had a great experience with our team. We’re so glad you chose Smiles and Faces for Levi's orthodontic care and look forward to having him with us on this journey. :)
Fantastic experience: Great customer service, environment is very clean, and the treatment went very smoothly.
Thank you so much, Moksh! We're really glad to hear you had a smooth experience and felt comfortable through the treatment. It was a pleasure having you with us!
Fantastic experience: They took care of my braces very well and gave me advice on how to clean and go through with it.
Thank you Jeram! We're glad to hear you felt well taken care of. We're always here to help throughout your braces journey!
Fantastic experience: I can’t thank Dr Chang enough and his team during my braces treatment. It was a very smooth and easy process. Thank you for my amazing smile!
We're thrilled you're happy with your smile — it was a pleasure being part of your braces journey! Thank you so much for the review.
Fantastic experience: They took the time to explain every step, Very nice and helpful. My son had his screws implanted today for his expender and they were attentive and professional. Very good team
Thank you for your kind words! We're glad everything went smoothly and that you felt he was supported throughout procedure. It was our pleasure to care for him!
Fantastic experience: I highly recommend Smiles and Faces! The team are attentive, provide excellent care to their patients, and are always available to help with any emergency repairs needed. Iza is incredibly kind, gentle, patient and provides wonderful care to her patients. Along with Dr. Chang and his expertise and care, I am confident of the results we will receive at the end of the treatment.
Thank you Sindy for your kind words! We’re thrilled to hear you’ve had a great experience with Iza, Dr. Chang, and the team. Your trust means a lot to us. :) The Smiles and Faces Team
Fantastic experience: Smiles & Faces Orthodontists were absolutely wonderful throughout my braces journey !! Despite having my braces for quite a while, Dr. Andrew Chang and his amazing team were one of the most lovely people and made my experience with my braces journey, a memorable one! Thanks to them, my teeth is now straight, and I am now confident with smiling with teeth :))
Thank you so much for your kind words Heleana! We're thrilled to hear that your braces journey was a positive and memorable one. We are so glad to have been part of your transformation.
Negative experience: Dodgy business!! Terrible aftercare and zero accountability. Once treatment ends, you’re on your own. They deflect blame and offer no real solutions. Avoid if you want lasting results and genuine support !! The treatment they provided was a failure. My teeth were never properly aligned, they were simply forced into place by retainers. Once those were removed after two years, they relapsed to a worse state than before I started, proving the treatment was never effective. I wasted thousands of dollars on unprofessional and poorly planned orthodontic treatment.
Dear Amin, Thank you for taking the time to leave your feedback. We're genuinely sorry to hear that you're dissatisfied, and we understand that changes in your smile can be upsetting. At Smiles & Faces Orthodontics, we are proud of the standard of care we provide. Your treatment was completed successfully 8 years ago with both fixed and removable retainers provided, and you were advised of the importance of long-term retainer wear to maintain your results. Unfortunately, we were not informed when your bonded wires were removed by an external provider, nor were we given the opportunity to monitor or guide this decision — something we emphasize in our consent and post-treatment care documents. Despite these factors being outside our control, we still extended a gesture of goodwill by offering to provide you with a new set of removable retainers at no cost following cosmetic bonding, should you pursue that option with your general dentist. We hoped that would demonstrate our commitment to supporting you, even years after your treatment concluded with us. We truly regret that you feel let down, but we stand by the care and advice we provided throughout your treatment journey. Should you have any further questions or need assistance, we remain here to help. Sincerely, The Smiles & Faces Orthodontics Team
Fantastic experience: The experience was great and I am extremely happy with my teeth
Fantastic experience: Smiles & Faces Orthodontics staff are very accommodating and so friendly. They know what they’re doing. Highly recommend this clinic to have your braces done.
Fantastic experience: Smiles and Faces Orthodontists were amazing all throughout my braces journey! They were super helpful and always were lovely with my as a patient, and always paying attention to the little details which I appreciate. My teeth have come out looking amazing with the help of the team here. I would recommend them to everybody!!
Fantastic experience: Excellent place to get braces done. Great staff and great experience.
Fantastic experience: Dr Chang and the other dentists have been very helpful with my braces journey, I am very thankful to have them give me straight teeth!
Fantastic experience: Great work with my daughter. Highly recommended. Make the whole process easy and helpful staff
Fantastic experience: I am very happy with the results of my braces. The team here did a very good job.
Fantastic experience: Our experience with Dr. Chang and his team has been nothing short of exceptional. Before finding Dr. Chang, we visited two other orthodontists, both of whom insisted that my son needed four teeth removed. However, after a thorough evaluation of his X-rays and an assessment using a growth prediction score (which determines when a growth spurt will begin), Dr. Chang confidently advised that extractions were unnecessary. Instead, he recommended an expander and braces, predicting that my son’s growth spurt would occur within a year—allowing his treatment to proceed naturally. True to his word, my son’s growth spurt occurred as expected, and his orthodontic treatment was not only successful but even finished two months ahead of schedule. Avoiding unnecessary tooth extractions was a relief, as preserving natural teeth is always the best option when possible. Throughout the entire process, my son experienced minimal discomfort compared to his friends undergoing similar treatments elsewhere. The professionalism and care from Dr. Chang’s entire team made all the difference. Helen, the treatment coordinator, was our first point of contact, and she was an absolute angel. She patiently answered all our questions, provided reassurance, and showed such empathy during a particularly difficult time in my life—when both of my parents were battling cancer. Her kindness gave me the strength to move forward with my son’s treatment despite financial concerns, and to this day, I am grateful for her support. Another standout team member is Adriana. Watching her work with such precision and skill—especially while placing brackets—was like witnessing an artist at work. Her expertise and gentle touch made a world of difference. Of course, a huge part of my son’s successful treatment was his own dedication and compliance. He followed all of Dr. Chang’s instructions carefully, maintained excellent oral hygiene, and was diligent about wearing his appliances as required. His commitment to the process ensured that everything went smoothly and contributed significantly to the positive outcome. It was wonderful to see that his efforts, combined with Dr. Chang’s expert care, paid off so well. One thing that truly sets this clinic apart is its investment in both advanced equipment and staff training. They ensure that everyone on the team is trained to the highest professional standards, allowing them to provide top-tier care with confidence and expertise. The clinic is equipped with state-of-the-art technology, which not only enhances treatment precision but also makes procedures more efficient and comfortable for patients. It’s clear that Dr. Chang and his team are committed to staying at the forefront of orthodontic advancements to provide the best possible outcomes. Dr. Chang himself is incredibly knowledgeable, honest, and trustworthy. His expertise ensured my son received the best possible care without unnecessary procedures. I have since recommended him to my friends and colleagues, knowing they will receive the same outstanding treatment. If I had one small wish, it would be for the clinic to offer more late afternoon or evening appointment times to better accommodate full-time working families and high school students. However, this minor issue does not take away from the exceptional care and professionalism of the team. If you are looking for an orthodontist who prioritizes patient care, takes a holistic and thoughtful approach, and has a team of dedicated professionals, Dr. Chang is the one to trust. We are beyond grateful for the positive experience and amazing results!
Fantastic experience: Great place, got my braces done in about 2 years. The team is very kind, very supportive. During appointments they would always insist to take breaks during cleaning/polishing.
Fantastic experience: We had a wonderful experience with both our kids’ braces. Dr. Andrew Chang and his team have been great with the care and attention to detail throughout the entire process. The results were truly amazing with both my kids proudly beaming with their new found beautiful smile. Absolutely would recommend anyone considering this for your kids, you won’t regret it.
Positive experience: Treatment was pretty good everyone was nice and it all went through on time
Fantastic experience: The service/staff are excellent and I highly recommend it. I love the final result of my teeth. Thank you so much
Fantastic experience: Dr Daniela has been great throughout the entire process and the dental assistants Edwin and Jess were very reassuring. Great support from Helen, Karly and Pritee from reception with any queries. Thankssss
Fantastic experience: Excellent service always helped with everything and explained every step and were very comforting highly recommended
Thank you for your kind words and recommendation! We’re so glad you felt supported and comfortable throughout your journey with us. If you ever need anything, we’re here to help!
Fantastic experience: Excellent treatment, good customer service. It completely Changed my daughters appearance. She is bullied by everyone because of her teeth. One of my friend recommended this place. Now my daughter is really happy.. Thanks to smile and faces orthodontics. I will recommend this place to everyone. Thank u
Thank you so much for sharing your heartfelt experience and for your wonderful 5-star review! It truly warms our hearts to know that we could help transform your daughter's smile and bring her happiness and confidence. Bullying can be so challenging, and we’re so glad to have been part of her journey toward feeling great about herself. Your kind words about our treatment and customer service mean a lot to us, and we’re thrilled that your friend recommended our practice to you. Please don’t hesitate to reach out if you ever need anything – we’re here for you and your family. Thank you for recommending us to others; it means the world to us! Warm regards, The Smiles & Faces Orthodontics Team
Fantastic experience: Smiles and Faces has been very supportive and accommodating in my son’s orthodontics treatment.Very happy with the orthodontist Dr.Andrew Chang for his informative care through out the treatment.✨
Hi Visha, Thank you so much for your lovely review! We're thrilled to hear that you and your son have had such a positive experience with us. Dr. Andrew Chang and our team are dedicated to providing informative and supportive care, and it’s wonderful to know that it made a difference in your son’s orthodontic journey. As the holiday season approaches, we want to wish you and your family a Merry Christmas and a fantastic New Year! ✨
Fantastic experience: soooo happy with how my teeth turned out, everyone at smiles and faces is so lovely, thankyou to the team! overall excellent experience :^)
Hi Dominique, Thank you for your kind words! We're absolutely thrilled to hear how happy you are with your new smile—it’s what we aim for every day! Our team loved being a part of your journey.
Fantastic experience: I can’t thank Dr Chang enough for what he did for my daughter. An orthodontist in Norwest wanted to remove a min of 2 adult teeth as part of his treatment plan. After receiving a 2nd opinion by Dr Chang, he has managed to save my daughter’s adult teeth with his treatment plan, no extractions required! This proves & shows his experience & skills. The best Orthodontist!
Thank you so much for your kind words and for sharing your experience! We’re so glad that Dr. Chang could provide the treatment plan that saved your daughter’s adult teeth and made a positive difference. Your trust and confidence mean a lot to us and if you need anything else in the future, we’re always here to help!
Fantastic experience: I just finished my braces treatment, and I couldn’t be happier with the results! Smiles and Faces were amazing from start to finish. They were always professional, explained everything clearly, and made the whole process smooth and comfortable. After only 16 months, my teeth look perfect, and the care I received was exceptional. I highly recommend Smiles and Faces to anyone looking for a flawless smile.
Hi George, Congratulations on completing your braces treatment, and thank you so much for your kind words! We're thrilled to hear that you're happy with the results and that the entire process was smooth and comfortable for you. Your recommendation means the world to us! If you ever need anything in the future, we’re here to help.
Fantastic experience: Amazing service, had no issues throughout the two years process, fixed any problems i had with my braces quickly and did a great job.
Congratulations on completing your treatment! We’re so happy to hear that everything went smoothly over the past two years and that you're pleased with the results. Your feedback means a lot to us!
Fantastic experience: Went to my first appointment last week to get a consultation for my braces, all members were extremely nice especially Karly, she helped me and gave me wonderful advice about braces and was extremely helpful and can’t explain how nice she was . Dr Chang on the other hand being extremely careful and nice with telling me how the braces will work and the issues I had with my teeth. Super fast booking it’s only been a week and I’m already getting my braces tomorrow. Can’t wait to see my favourite treatment coordinator and orthodontist. I really recommend them trust me !
Thank you so much for your wonderful review, Seeyar! We’re thrilled to hear that you had such a positive experience during your consultation. Karly is indeed fantastic, and we’re glad she was able to provide you with helpful advice. Dr. Chang is committed to ensuring every patient feels informed and comfortable, so it’s great to hear you felt that care. We can’t wait to see you for your braces tomorrow! Thank you for recommending Smiles and Faces Orthodontics—we appreciate your trust!
Fantastic experience: Dr Chang and team, can't thank you all enough for the 4 years of your service fixing our sons teeth. The suggestions, options, recommendations left us with no choice but to leave it in the capable hands of your team. You made us trust the process and every follow up visit was always positive and seeing the changes was amazing! It's been 2 weeks since our sons braces were removed and every day team, he just won't stop smiling It was indeed a long journey but all worth it at the end. Thank you for providing the best service and will highly recommend Smiles and Faces Orthodontic to our family, friends and viewers.
Thank you for sharing your experience, Carolyn! We're so pleased to have been part of your son’s orthodontic journey. Seeing them smile confidently after years of hard work is what makes our job so rewarding! We truly appreciate your trust and your willingness to recommend us to your family and friends. Wishing your family all the best!
Fantastic experience: I was a student who was very cautious and aware that my teeth shape was not the best shape, that wasn’t until 2 years later my parents and I found an orthodontist which helped my tooth problem this past 2 years. This orthodontist helped me to become more confident and happy with the way I smile. I can finally smile without covering my mouth. Big thanks to all of them!
Thank you so much, Sheena, for your heartfelt review! It’s wonderful to hear that your treatment over the past two years has boosted your confidence and helped you feel happy with your smile. We’re truly grateful that you and your parents chose us for your orthodontic care, and it’s so rewarding to know we could be a part of your journey to a brighter smile. A big thanks to you for sharing your experience, and we’re so happy you can now smile with confidence!
Fantastic experience: My entire treatment period has been perfect. The staff are amazing and friendly, the doctors are super knowledgeable. Super pleased with my results. Would highly recommend this place to anyone who wants to get braces.
Thank you so much, Vish, for your awesome review! We’re thrilled to hear that your entire treatment was perfect and that you’re super pleased with the results. Our team is dedicated to making each patient feel comfortable and well cared for, so it means a lot to hear your kind words about our staff and doctors. Your recommendation is truly appreciated, and we’re so happy we could help you achieve the smile you wanted!
Fantastic experience: A huge THANK YOU to Smiles and Faces team for producing an amazing smile in record time for my daughter! Highly recommend this lovely team, always a pleasure.
Thank you so much, Monica, for taking the time to leave us such a wonderful review! We are thrilled to hear that your daughter’s smile turned out beautifully and that we could make the experience a positive one for you both. It’s especially heartwarming to know that our team made the process smooth and enjoyable along the way. Your kind words and recommendation mean the world to us and help us continue to deliver the best care possible. Thanks again for trusting us with Amelia's smile!
Fantastic experience: My daughter was treated by Dr Chang and staff and we are immensely happy with their service. Such a friendly practice. I will definitely recommend them to family and friends.
Fantastic experience: We are very happy about the whole journey. Thank you so much Dr Chang and all the lovely staff at Smiles & Faces Orthodontics.
Fantastic experience: The process was good, so was the end product. The staff were friendly, and overall a good experience. Would highly recommend if you are looking to get braces.
Thank you, Kanwarjit! We’re so glad to hear that you had a positive experience with us and are happy with the results. Your recommendation means a lot to us. We appreciate your kind words!
Fantastic experience: SOOO HAPPY!!!! Friendliest staff!!! however I wish I chose more coloured bands instead of clear throughout my process, regret not trying the whole rainbow :(((( TRY COLOURS YALL!!!! DONT BE BORING!!!!
Hi Yiota! Congratulations on completing your orthodontic treatment! We’re so thrilled to hear that you're happy with your results and appreciated our friendly staff. While you can't change the colors now that your braces are removed, you have a bright, new smile to enjoy every day! We’re glad you had fun with the process and hope your new smile brings you just as much joy!
Fantastic experience: Thankyou Dr Chang and your amazing team for 5 star orthodontic treatment. James has a wonderful smile and we are all very pleased with the final result. He had 2 stage treatment with early expansion of his upper jaw in childhood and resumed treatment as a teen with upper and lower fixed appliances to give the best results. It was all worth it We highly recommend your wonderful practice, very professional service with caring attentive staff.
Hi Emma, Thank you so much for your review! We're thrilled to hear that James is happy with his new smile. It was a pleasure to be a part of his orthodontic journey. Your kind words about Dr. Chang and our team mean the world to us. We always strive to provide the best care and service, and we're so glad it made a positive impact on your experience. A big thankyou and another congratulations to James from our whole Smiles Team!
Fantastic experience: My son had braces at Smiles and Faces. The staff were lovely, the orthodontist did an amazing job. Appointments were easy, and my son had a great experience.
We're so pleased to hear that Owen had a great experience with us. Congratulations again to him on completing his orthodontic journey! We're thrilled that you found our staff lovely and the appointments easy. We appreciate you taking the time to leave us a review.
Fantastic experience: Everyone was really nice and patient. Dr Chang is brilliant in finding issues and fixing them appropriately. Loved being a patient here!
We're delighted to hear that you had a positive experience with us. Dr. Chang and the entire team strive to provide the best care, and it's wonderful to know you felt well taken care of. Thank you for taking the time to leave us an awesome review!
Fantastic experience: Exceptional service and absolutely lovely staff :) Thank you for helping me achieve my dream smile and get my confidence back. Would highly recommend to anyone looking for orthodontic treatment.
Hi Paris, Congratulations on achieving your dream smile! We're thrilled to hear that you had an exceptional experience with us and that our lovely staff could help restore your confidence. Thank you for recommending us—your recommendation means a lot! If you ever need anything else or have questions about maintaining your beautiful smile, don't hesitate to reach out!
Fantastic experience: A big thank you to Dr Chang and the team for giving a beautiful smile for my son. We had a very good experience and are very happy with the service provided at Smiles and Faces Orthodontics. We highly recommend.
We're truly grateful for your wonderful feedback and thank you for trusting us with your son's orthodontic journey. Your recommendation means a lot to us and serves as a great encouragement. If there's anything more we can do for you or if you have any questions, please don't hesitate to reach out. Wishing your family continued smiles and happiness!
Fantastic experience: It was a very impressive experience at this Orthodontic clinic. When you walked into the door and you felt the very welcome atmosphere from all the staffs at the front desk. Dr Andrew provided very detailed explanations to the teeth condition and suggestions of the treatment options after a thorough check of the teeth, you just felt he is so experienced and professional. Here I have to highlight the assistant Helen, she is such a nice lady with very pleasant personality indicating high proficiency in her work. Such a great experience made my day. I strongly recommend this high quality orthodontic clinic.
Hi Janet, Wow, thank you for such an incredible review! We're thrilled to hear that your experience at our orthodontic clinic was so positive. Creating a welcoming atmosphere for our patients is one of our top priorities, and it's fantastic to know that you felt that from the moment you walked in. Dr. Chang and Helen are indeed stars on our team, and we're so glad their expertise and kindness made a difference for you. Your recommendation means the world to us, and we truly appreciate it. If you ever need anything else or have any questions, please don't hesitate to reach out.
Fantastic experience: Super friendly staff who go out of their way to make you feel welcome and heard. Doctor and the staff are quite thorough and give you a whole variety of options without putting any pressure on you whatsoever. Highly recommended.
Dear Satyajeet, Thank you so much for your kind review! We're thrilled to hear that you had a positive experience during your consultation with our team. Our goal is always to make you feel welcome and well-informed about your treatment options. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Fantastic experience: Absolutely recommend Smiles & Faced Orthodontics!! My teeth look so perfect, they’ve changed my smile and in turn my life. I got recommended to them by a friend and honestly it’s the best recommendation she’s given me ahaha. I got my results faster than expected which is the best thing . Plus the staff are lovely and very friendly as well!!
Thank you for your heartfelt review, Courtney. We are very thankful your friend made that recommendation and thank you for trusting the team with your orthodontic care. See you tomorrow for your final touches!
Positive experience: The staff were very helpful. They look after your teeth very carefully. Easy to get the appointment. Very satisfied with their work so far.
We appreciate you taking the time to leave a review! We are so happy that you are so far very satisfied with work. If there is anything we can ever do to take your experience with us to the next level, please do not hesitate to ask! Thanks again.
Fantastic experience: Thank you to the Smiles and Faces Orthodontics Team for helping me become more confident with my smile! The staff are very friendly and helpful and I really enjoyed my experience for the duration of my braces! Thank you to Dr Chang and all the staff that helped me achieve such a beautiful smile, I really appreciate it!! Best Orthodontics in the world and I would definitely recommend them!
Hey Saimah! We appreciate your kind words and recommendation so much! Thank you for being an awesome patient. We are so glad we could help you gain a beautiful smile and confidence to match your wonderful personality!
Fantastic experience: Did my orthodontic treatment with them, and finished with a great outcome. Dr Chang and his team are kind and always try their best to make you feel comfortable. Highly recommend.
You did an awesome job Swaleha, congratulations again! Thank you for your recommendation and taking the time to write such a lovely review, we appreciate your feedback!
Fantastic experience: Can’t thank the team at Smiles & Faces enough. There’s so much stress around going to an Orthodontics appointment but the amazing and beautiful staff that greet you when you walk in make the entire experience so much more pleasant. Dr Chang and his highly skilled team fixed my teeth and my biggest insecurity now I can finally smile in photos ! You won’t regret going here :)
Jarryd, we're thrilled to hear about your positive experience! Our team is delighted to have been able to make your orthodontic appointments more pleasant and to have helped you achieve a confident smile. Thank you for your kind words and for trusting us with your ortho care!
Fantastic experience: The team at Smiles and Faces have been fantastic, always made me feel welcome and at ease, they are very supportive and accommodating. Having finished my treatment today, I am very very happy with the result. Thankyou to everyone at Smiles and Faces!
Makaylah, we've loved watching you grow and seeing your smile transform along the way. Your kind words mean the world to us, and we're so glad we could make you feel welcome, supported, and at ease throughout your time here. Congratulations on completing your treatment! Thank you for trusting us with your smile, and know that we're always here for you.
Fantastic experience: It was a great experience. Staff were wonderful and helpful. I would always get a reminder message about appointments and a call if i don't answer the message. It opened late so I was able to come after work. Loved how my teeth came out and the price was reasonable. Would definitely recommend them to anyone needing braces.
Thank you for sharing your experience! We're thrilled to hear that you found our staff wonderful and helpful, appreciated our convenient appointment reminders, and were satisfied with the outcome of your treatment. We're glad we could accommodate your schedule and provide quality care at a reasonable price. Your recommendation means a lot to us!
Fantastic experience: I’ve been going here for 4 years now after getting braces, and I cannot recommend this place enough! All staff have been very nice and welcoming and the environment always feels so happy and kind!
We're grateful for your loyalty over the past four years and thrilled to hear that you've consistently experienced a warm and welcoming environment at our practice. Thank you for your kind words and recommendation!
Fantastic experience: I got my braces in high school and have just got them of before uni. Every time I have had an appointment all the staff and dentists have been so kind and helpful. It is easy to book or reschedule an appointment and are very understanding. I would definitely recommend smiles and faces if you need a new simile!
Thank you for your wonderful feedback! We're thrilled to hear that our team provided you with excellent care throughout your orthodontic journey, and we appreciate your recommendation.
Fantastic experience: The staff were friendly and professional. Each dental appointment was comfortable and pleasant, and I'll definitely be returning for future care. Highly recommended :)
Thank you so much for your fantastic review, Justinne -and congrats again! Your comfort and satisfaction are our top priorities, and we're thrilled to know that you left feeling well-cared for!
Fantastic experience: Cannot thank Dr Chang and his team enough! As a mature patient I was very nervous about the whole process but everyone was so kind and they explained everything thoroughly which put me at ease! I would highly recommend Smiles & Faces to anyone - especially those 50+! I can’t stop smiling now my braces are off! Thank you so much!
Thank you, Amanda, for your kind words! We're thrilled we could make your orthodontic journey a positive one, and we're delighted to hear you're smiling more confidently now. Your recommendation means the world to us!
Fantastic experience: Exceptional ! No better place in Sydney for a orthodontics treatment. Do it once and do it right. Dr Chang and his team are well organised, detail-orientated and listen to their clients to help them achieve their ideal smile. As a working professional, Dr Chang provided a discrete aligner and braces combination (something other practices were unwilling to do) to help minimize the impact on day to day life. Dr Chang has exceptional skill and accepts nothing other than perfection. Thanks again to the entire Smiles and Faces Team for making this an easy process.
Congratulations on achieving your stunning new smile, Dilawar! and thank you immensely for your heartwarming feedback! Crafting a treatment plan that suited your lifestyle was our pleasure, and we're delighted you appreciated our efforts! Warmest wishes for continued happiness and confidence with your awesome new smile!
Fantastic experience: I got my braces removed today Im really happy with the result. Thank you so much Dr. Andrew Chang and his lovely team! They did a really great job! Highly recommended ⭐️
Congratulations on your braces removal! We're thrilled to hear you're really happy with the results, and thank you for recommending Dr. Andrew Chang and his team! ⭐️
Fantastic experience: Suuuuuper happy with the results of my teeth with Smiles & Faces! I have had a great experience throughout the whole process with the Smiles & Faces team. The team are always helpful and friendly and I highly recommend everyone to come here.
Hi Lauren, we appreciate you taking the time out of your day to provide us with a review! The whole team have enjoyed having you in the practice, you always have a lovely presence and we are glad we could help you achieve a dream smile.
Fantastic experience: I recently completed a three-year orthodontic journey with Smiles and Faces, and I couldn't be more pleased with the experience. From the very beginning, the staff demonstrated an unparalleled level of attentiveness, consistently going above and beyond to ensure my comfort and well-being. Before embarking on the braces adventure, I had to undergo surgery. The team at Smiles and Faces not only provided invaluable recommendations for top-notch dental surgeons but went the extra mile to establish a connection with the surgeon, exemplifying their commitment to comprehensive care. Once I got my braces, the staff continued to impress with their unwavering kindness and attention. Dr. Cheng and his team were dedicated to ensuring that every step of the orthodontic process was a positive one. Their genuine concern for my well-being made a significant impact on my overall experience. Looking back on this transformative journey, I am grateful for the exceptional care I received at Smiles and Faces. The staff's professionalism, coupled with their warm and caring demeanor, made a lasting impression. I can wholeheartedly say that when the time comes, and I have children of my own in need of orthodontic treatment, there's no place I'd rather trust than Smiles and Faces. Thank you, Dr. Cheng and the entire team, for turning what could have been a daunting process into a positive and memorable experience. Your commitment to excellence has left a lasting mark, and I wholeheartedly recommend Smiles and Faces to anyone seeking top-tier orthodontic care.
Hi Mark! The whole team are absolutely thrilled to receive your heartfelt review about your journey with Smiles and Faces! Your kind words about our team's attentiveness, commitment to your well-being, and personalized care, from surgery recommendations to the braces adventure, mean the world to us. Dr. Chang and the entire team are overjoyed that their dedication to making your orthodontic experience positive left a lasting impression. We're honored by your trust in us for your future family needs and truly appreciate your recommendation. If there's anything we can do for you, please don't hesitate to reach out. Thank you again and we wish you all the best!
Fantastic experience: Great experience. The team are very friendly. They were very thorough and explained everything that was going on and what to expect. Overall , I'm happy with my treatment and my new smile Highly recommended Dr Chang and his team.
Congratulations again on completing your orthodontic treatment! We're delighted to hear that you had a great experience with our friendly team. It's wonderful to know that you found our thorough explanations helpful. Your happiness with your treatment and new smile is our ultimate goal! Thank you for recommending Dr. Chang and our team.
Fantastic experience: Dr Chang and his team are very friendly and welcoming. Courteous, efficient and proffesional best explains the whole process. Special thanks Helen, Pritee, and Hayley. These ladies made every visit extra special for my girls. Will definitely recommend. Thank you again.
We're overjoyed to receive your wonderful feedback! Thank you for acknowledging Dr. Chang and our fantastic team. Your recommendation means the world to us! Thanks again.
Fantastic experience: Attending Smiles and Faces for my daughters orthodontic work has been the most wonderful experience. All the staff who work there are so friendly and answer any and all questions with a smile. I would absolutely recommend Dr Andrew Chang and his beautiful staff to anyone who needs orthodontic work
We are truly grateful for your heartfelt words! We're delighted to hear that you've had a wonderful experience with us. Our team takes great pride in providing friendly and attentive care, and it's heartwarming to know that we could answer all your questions with a smile. Thank you enough for putting your trust in Dr. Andrew Chang and our amazing staff.
Fantastic experience: My daughter’s had her teeth fixed here and had her braces removed today. Big yay! The service here was always prompt and done with a smile. My daughter found the experience comfortable and easy. Appointments are easy to make including having to make emergency appointments when needed. My daughter is very happy with the results and we recommend this practice and their staff.
Hi Guylian, thank you for spending the time to leave us this feedback, and sharing your wonderful experience with us! We are absolutely thrilled to hear that your daughter's journey with us has been a success, and that she's all smiles with her newly removed braces- and it warms our hearts to know that your daughter felt comfortable throughout the process. We truly appreciate your kind words and your recommendation means a lot to us!
Fantastic experience: Thank you so much, Dr. Chang and the team at Smiles and Faces! Super happy with how my teeth turned out. Dr. Chang was always helpful and would always make sure I was happy with how they were turning out. Highly recommend!
You're very welcome, Liam! We're delighted that you're super happy with your teeth, and we appreciate your recommendation for Dr. Chang and the Smiles and Faces team. Thank you for being an awesome patient!
Fantastic experience: I got my braces off yesterday after two years and I’m so pleased with my results! Everybody that works here is so nice, I’m going to miss them all, the front desk ladies knew me very well by the end of it & always greeted me by name. All the dental assistants are super personable and remembered little parts of my life I’d tell them in passing. Both Dr Chang & Dr Daniela are very knowledgeable orthos & they made me look forward to each appointment. I would 100% recommend this place to anybody looking to get any sort of orthodontic work done.
Hi Tahlia, thank you for your lovely review. We are thrilled you have been so satisfied with our services. And we will also miss your regular visits! We absolutely wish you all the best!
Fantastic experience: Best experience, we did braces for first child and was impressed with the service and did the second child too. I don’t have any more children unfortunately, I will strongly recommend this practice to anyone
Hi Srini, thank you for your review, we appreciate you taking the time and sharing your story. We are happy we could help the whole family and watching everyone grow!
Fantastic experience: Getting my braces for the second time, I was a bit worried but now having a look at my smile, makes it totally worth it! Dr Chang and his lovely team make the monthly visits and the braces experience such a pleasant and memorable one. I would definitely recommend getting your braces done here!
Hi Cheryl, thank you for your wonderful review. We are thrilled that you have had a pleasant experience and now have that beautiful smile you've always wanted, you deserve it!
Fantastic experience: Good service, welcoming and sweet staff and there always very approachable. Came back after my removal of my braces and very happy and pleased with the results. thankyou smiles&faces!
Hi Siyara, thank you for leaving us a review! We are thrilled you are happy with the outcome.
Fantastic experience: I’ve had my braces for a long period of time now and although it was such a lengthy treatment, I’m more than satisfied with the hospitality of the staff and Dr. Andrew Chang’s work as well as the other orthodontist/dental assistants who have helped in contributing to my treatment. The staff are so lovely and so encouraging and I always feel so welcome whenever I come in. I’m very very happy with the results of my treatment and highly recommend Dr. Andrew Chang and his team for any orthodontic treatment.
Hi Alyssandra, thank you for your wonderful review. Your perseverance during treatment has ended in a great result and we are so thrilled you are satisfied with our services.
Fantastic experience: The staff at Smiles & Faces Orthodontics are ALWAYS so kind and friendly. I'm almost done with my braces and my experience has been amazing so far. I highly recommend this service to others :)
Thank you so much Sienna :)
Fantastic experience: Been going to these guys for years now, and from working with my braces, to performing some unusual/large procedures- they have been nothing but professional, encouraging, friendly and reliable. As someone who’s very recently had their braces taken off, I can say they do fabulous work, start to finish; would recommend any day.
Hi Ally, you have been such a lovely patient it has been an honour going on this journey with you. Thank you for your review!
Fantastic experience: We are very happy from the treatment and service provided by the Dr Chang and all the staff from front and back. They always look after my daughter very well. Thanks to Smiles & Faces orthodontics team for finally removing the braces of my daughter. She is very happy with the new good looking smile. I will highly recommend them to anyone for orthodontist treatment. 5 stars and big thank you to Dr Chang and the whole staff from me and from my daughter.
Thank you for your kind words. We always aim to provide the highest quality and care for our patients and we are so fortunate to have great patients (and dads!). Well deserved smile! Please congratulate her again!
Fantastic experience: Absolutely cannot recommend Smiles and Faces Orthodontics enough. From reception girls to Dr Chang and the rest of the team in between! I had an amazing experience throughout treatment. The team are so attentive, thorough and in general just so nice and accommodating. I’m really happy with my treatment. Dr Chang was able to give me confidence in my new and improved smile. He was only able to do so with the dream team. Thanks S&F!
Julie, we are so happy you have had such a wonderful experience with us! We appreciate your kind feedback and we have enjoyed being on this journet with you.
Fantastic experience: We have had a very positive experience with Smiles & Faces Orthodontics and are very pleased with the results. Dr Chang was very personable and supportive throughout the entire process.
Hi Michelle, thank you for your postive review. We are glad we could help both children achieve a beautiful smile!
Fantastic experience: My orthodontic treatment went for a year and a half and every visit, the staff were so lovely. What made me decide to start my journey was Helen. She made me feel so comfortable from the initial consultation. Overall, my experience was pleasurable
So happy to hear this Jeika ! You've been such a blessing to work with :)
Fantastic experience: Very pleased with our daughter's orthodontic treatment. Top class service and the outcome excellent! Thank you so much Dr Chang and his amazing team, we would recommend you all very highly!
Thank you for the recommendation, we are happy we could provide a wonderful experience and service !
Fantastic experience: I had an excellent experience here over the entire course of my treatment. From Dr Chang all the way through to the reception team, they are highly professional and dedicated to providing services above and beyond. They are also extremely knowledgeable and well-trained in their profession so I felt in the right hands from the very first day of treatment to the last. This is the place to go for orthodontics treatments.
Thank you so much Wulandari :) xx
Fantastic experience: Had an amazing experience with Smile & Faces. Got my braces removed today and looking back on it, the team at S&F, as well as Dr Andrew and Dr Daniela, were great in making me feel comfortable and providing a great level of care.
Fantastic experience: Our son had braces and we very happy with the results and our experience. Our son has ASD and was very nervous about the process. All the staff were so wonderful, patient and accomodating to his needs and helped to keep him calm and settled during every appointment.
Thank you so much for your kind words Rebecca! :)
Fantastic experience: My daughter and I visited Smiles & Faces on 16th of March,23 after a recommendation from my neighbour and we had an amazing experience. The customer service was outstanding including Dr Chang who did a very thorough checkup and this is what I was exactly looking for. Dr Chang and team were so excellent, accomodating and responded to all my questions, including the price and payment options that I paid the deposit and my daughter got the separators put on that day and getting the braces done in 3 weeks. Thank you team.
Dear Angelin, Thank you for taking the time to share your experience. We're thrilled to hear that you and your daughter had an amazing experience with us and that you found our customer service and Dr Chang's thorough checkup to be outstanding. We're glad that we were able to accommodate your needs and answer all your questions. Our goal is to make sure that every patient feels comfortable and confident with their treatment plan and that they receive the best care possible. We appreciate your trust in our team and we look forward to continuing to provide your daughter with excellent care.
Fantastic experience: The best orthodontist and orthodontic practice in Sydney. Staffs are very nice and accommodating. Highly recommended. My daughter Nicola have the most beautiful smile and teeth after her braces were removed.
Thank you for your feedback Beng!
Fantastic experience: Have nothing but praises and appreciation for Dr Andrew and his amazing team!! From Day 0 to the last day, they have been nothing short of exemplary in their engagement with us and the support/treatment provided. I never had to worry about the appointments for my child and what I needed to do. They were available, as needed, even between appointments and were always able to fit us in, if needed. I will highly recommend them to anyone seeking orthodental treatment for themselves or their loved ones.
Thank you for your thorough review Ira. It has been our absolute pleasure!
Fantastic experience: I have had the pleasure of being treated by Dr. Chang twice for braces now. Unfortunately I didn't keep up with my retainers the first time around resulting in issues. The team has made me feel comfortable everytime. I can not recommend them enough.
Thank you so much Shannon :)
Fantastic experience: I highly recommend Smile and faces orthodontics….. my son is going through the treatment for jaw expansion and braces. Dr Andrew Chang is highly professional and the way of treating his patients is very friendly and professional and the other staff is friendly . I am really happy with the results and outcome.
Thank you so much Jatin !
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