Hornsby Fountain Medical Centre

Fantastic experience: I was pleased they could see me in such a short notice. And is very reassuring that they are open all weekend. Thanks for that. Lovely gentleman at the reception and very friendly, professional doctor. Highly recommended.

Fantastic experience: I have been going to this medical centre for years. The doctors and nurses here are lovely. They also have good procedures in place. However, it is a busy place and you may have to wait a long time, even when you have an appointment booked.

Fantastic experience: Reception staff are always considerate & friendly. Over the years I’ve been a patron the doctors I’ve seen have always been efficient and thoughtful. On the occasions when I’ve had vaccines the nurses are sympathetic and gentle.

Positive experience: Welcoming staff, wonderful doctors. Be prepared to wait for a few extra minutes as appointments often run late.

Fantastic experience: I have no issues at all. Was seen within minutes if my allocated time with Dr Ghoochani and the nurses. Not rushed with the appointment at all. I unfortunately have discovered that I'm not fully covered by bulk billing as I've been in the past as a pensioner, but this is a government issue where the public is not notified of changes in Medicare cover. I'm very happy

Negative experience: No longer bulk billing. Horribly rude reception and doctors. Booked through hot docs and had no notification that they had changed to no longer bulk bill. Was told when I got there and told to book a different doctor on a different day when the appointment was book for urgent medication needs. If I could give 0 stars I would.

Negative experience: I was very disappointed with my experience here. The clinic seems more focused on making money than providing quality care. I felt completely rushed during my appointment—there was no opportunity to explain my full situation, and the doctor appeared more concerned with getting through as many patients as possible before finishing for the day. The $105 fee for new patients or those who haven't visited in over a year (plus an extra fee on Sundays) is completely ridiculous, especially for such a rushed, unhelpful consultation. The receptionist was also dismissive and in a hurry. This clinic used to be much better before they moved away from full bulk billing and introduced private fees.

Fantastic experience: Good timing, friendly receptionist, good doctors, flexible

Fantastic experience: Dr Rao and Renu are very professional. kind, considerate, caring and great with adults and children. I highly recommend both female doctors for anyone needing medical help or advice.

Negative experience: The reception is rude and not familiar with the process Bad service. Not recommend

Fantastic experience: Dr Mayooran shows a deep empathy for her patients and I have every faith for her care and concern for me

Fantastic experience: I would like to pay a special tribute to Dr Sohael from the Fountain Medical Centre. He is a dedicated General Practitioner who has always been very caring of me as his patient. His ability to converse with me over time, gives you a real sense of his commitment to his vocation. He is not just a clinical physician but a human being who listens. He has empathy. This does not detract from his diligence and astute analytical mind, which inspires confidence when he is working with you to resolve any of the medical issues that I have presented with. He is a doctor who has been an inspiration and a credit to his profession. My doctor is all HEART and "SOHAEL"!!!!

Positive experience: The Doctors are very kind but there is no drinking water dispenser.

Fantastic experience: The team are always very friendly and helpful. Dr Rahman is always attentive, thorough and resourceful.

Fantastic experience: Always offering care and support. Highly recommended!

Negative experience: Outrageous waiting times for booked appointments, usually 45-60 minutes even when booked in advance

Fantastic experience: Had my flu injection today. The practice nurse was so friendly, helpful and efficient.

Fantastic experience: Worth the money to spend on seeing a doctor as a walk in. Definitely impressed as a first time client.

Fantastic experience: I had to wait only a few minutes - even though I had been told it would be about 20 mins - when Dr Perera called me into his room. As it was once again an infected cat bite, he just shook his head (but did not suggest to get rid of the cat, which I would never do) investigated the infection and prescribed antibiotics. It was very nice to hear that when he saw me waiting in the waiting area, he recognised me and postponed his departure for lunch for a while. I can highly recommend the doctors and staff at the Centre.

Positive experience: Always treated promptly & professionally by doctors, nurses and front desk staff at the practice; have been coming here for many years.

Fantastic experience: Great medical centre with good doctors and admin staff.

Negative experience: Receiption changed my GP without any reasons causing a long wait.Happy with GP though.

Fantastic experience: Highly recommend this practice, they go above and beyond for their patients.

Negative experience: Unreasonable increase in cost to see a doctor- inactive fee (even for a child!), extra walk in fee, extra fee to ask doctor for a vaccination - dissapointing.

Fantastic experience: Highly skilled and knowledgeable GPs with numerous years of consultation experience. Very happy with the services received.

Fantastic experience: Fast and kind service. Didn't have an appointment and didn't wait too long. Thanks.

Negative experience: Charged $80 for a 10 min appointment they were 15 minutes late too because I hadn't been in over 12 months. Booked the appointment in the morning where it said there was a $35-$45 fee if you hadn't been there in 2 years. This was a lie, apparently they changed this (clearly they havent, i booked the appointment around 4 hours before) and it's actually $80 fee and instead of 2 years it was 1 year. While trying to explain this to the manager she walked off because she got a call. I was then left there waiting awkwardly so I just paid and left but I'm incredibly disappointed and had I known I was going to have to pay I would've just found another bulk billing gp instead.

Fantastic experience: Geoff Darvas is the best doctor for kids. He’s so knowledgeable and always gets to the bottom Of every issue. I moved from Sydney to the central coast and I still travel down to visit him because I can’t find a doctor as great as him

Negative experience: Terrible experience. I arrived with my 16 year old daughter to simply get a repeat script. The receptionist told me that she would not bulk bill as it was a Saturday but would claim the Medicare benefit for me. I accepted this. Then she asks for my name and date of birth as she says she needs to put the claim through under my name. I questioned her and said “so you are going to pretend the appointment was for me”. She give me a goofy smile and says no! Nothing made sense. She eventually charges me the full fee and says because it is a patient under 17 she is unable to claim the Medicare benefit and I have to do it myself. SO FOR A APPOINTMENT FOR LESS THAT 2 minutes we were charged $70.

Fantastic experience: I walked in and was seen very quickly. The reception staff was a young man, very polite, professional and helpful. I was my lucky day, I was seen by Dr. Jayashree Bindiganavale. She is professional and through and attended to my problem with the knowledge of a very good Doctor. I’ve finally found the Doctor I want to continue to see and I know I will trust her advice. She was a great find as of recent I have seen 4 different Doctors and have not felt confident with any of them.

Negative experience: The doctors are good, but I'm annoyed that I make a booking as an existing patient (bulk billed) then I arrive and they tell me I'm actually a private patient.

Fantastic experience: Reception staff always as friendly and helpful as possible, even when faced with difficult patients or busy periods. The drs are always accommodating and patient, and I am happy to call this medical practice my families go to for all our medical needs, even pathology as well as nursing to try minimise trips to hospital if we can with little bubbas.

Negative experience: I was charged $80 as my 13 year old daughter had not been to the clinic within 2 years. Dr Ghoochani is a good doctor but the practice management is terrible.

Fantastic experience: Dr Simin Ghoochani was highly highly professional and extremely knowledgeable. Helped me with an abscess I'm my right delt made the whole process quick and easy.

Positive experience: Care is excellent. My complaints are around timing. Today we waited 40 minutes for our appointment. Any type of communication would have been appreciated, such as at check in being told doctor was running 3 patients behind.

Negative experience: Booked through HotDocs pending confirmation 1.5 hours before appointment time. I called/walked in at 1pm to confirm and they said it’s not available and they cancelled on the spot. As they were fully booked they cancelled only admit as a walk in which they wanted to charge $40+

Fantastic experience: Lovely receptionists and doctors. The waiting room is pretty quiet and I like the blue walls.

Negative experience: Doctor here are nice but management is really disappointing. They cancelled appointment without notifying me. The receptionist insisted they have messaged me but I did not get any notification. And even when I left the clinic my Hotdoc account is still showing appointment confirmed. They charge patients $50 for late cancellation fee, but they did not offer me any compensation when they cancel last minute.

Fantastic experience: Amazing Dr. Jayashree. She pointed me in right direction. Will be going back for a follow up. Also Sarah at the reception is an asset. So knowledgeable and helpful always. Kind regards anjali

Fantastic experience: Amazing. Early Sunday afternoon I got straight in with Dr Perera with a gastric infection. Not only was he incredibly kind but he set me up with a litre of IV fluid on the spot. This rapid action significantly assisted my recovery and his actions were very well regarded when I was later admitted to Hornsby Hospital. Hornsby has so few after-hours doctors and it was a total relief to find the one that was open was just so good. You would have no hesitation in using this surgery - professional, helpful and very kind.

Fantastic experience: I am grateful for the professionalism, expertise, and the services they have provided. From the moment I walked in, I felt confident that I was in good hands.

Negative experience: I had an appointment with Dr Daniel Morgan and truly felt rushed, I felt uncomfortable to ask more questions as he just wanted to finish the appointment, so I will have to see another GP. In general I felt like he does not really care about his patients. Also they charged me for long consultation and when I asked why she said it’s doctor’s opinion but it’s usually for appointments more than 15 minutes which mine was minutes!

Fantastic experience: Nowadays, not many clinics can do little operations. They have a detent room for that. I only visited Dr Simin so far, who is great! Especially they open on Sundays as well, which is wonderful.

Fantastic experience: Great service, they schedule you so minimal waiting time. I saw Dr Daniel Morgan and he was great. Thanks

Fantastic experience: I saw Dr Sohael Rahman for the first time and am absolutely blown away by his attentiveness, kindness, and understanding. Dr Rahman is a shining example of professionalism and quick action when a patient is unwell. I saw him in quiet a lot of distress today and walked out feeling cared for and supported. I even received a follow up call making sure I was doing alright. I am considering making him my primary doctor as I received unparalleled and exceptional treatment from him and highly recommended him to all.

Fantastic experience: This was my first time at this practice. I needed to see someone quite urgently and they were able to accommodate this with only a ten minute wait. The doctor I saw was very thorough and had a lovely manner.

Fantastic experience: It is organised, clean, staff are attending and they give you a call whenever needed. Hardly ever stay behind the line. Above all I absolutely love my GP Dr Jaya. She is behind the schedule all the time but she spends the same time with you too. She is patient, calm and listens carefully.

Fantastic experience: Great reception team, always busy but well organised. Excellent doctors. Never go anywhere else.

Negative experience: I had a disappointing remote consultation with Dr. Daniel Morgan. The appointment felt rushed, and I was left feeling like my concerns weren’t taken seriously. It seemed like I was just another number in a queue, and the advice given was not helpful at all. I ended up seeing another doctor shortly after (from a different clinic), who provided a completely different, more thoughtful approach, and their advice was much more effective. While I’ve read positive reviews for Dr. Daniel Morgan in the clinic, my experience with him remotely raised concerns about the quality of care provided to virtual patients. If you're considering a remote consultation, I would suggest being cautious.

Fantastic experience: I have seen Dr Daniel Morgan and Dr Simin Ghoochani who were both amazing. I have also seen the nurse plenty of times and she is extremely friendly and respectful. I highly recommend this practise.

Negative experience: If you're a walk-in customer they ask for your Medicare card and won't give it back to you until you pay. If you like being treated with distrust go back to this medical centre.

Fantastic experience: Turned up without an appointment due to sudden illness, saw Dr Perera and diagnosed the issue straight away and issued prescription. Great service. Front desk was ok and not as friendly as the doctor.

Negative experience: Do not waste your time visiting this practice with children. The doctors do not believe in providing antibiotics when your child requires them. On this occasion my young child tested positive with 3 nasty infections that require antibiotics. You will waste time and money and have to go to hospital, just like I did. Extremely neglectful.

Fantastic experience: Dr Marlin was very conscientious about my health pathways. There was little to no waiting time when I arrived for my scheduled consultation.

Fantastic experience: Dr shamsunnaher Renu is a brilliant woman’s doctor I find. She leaves no stone unturned and always follows through.

Fantastic experience: I’ve always found front desk to be so personable and friendly. I totally trust the sound, considered and clinical advice and care from Dr Darvas for all our 3 children. He has always been thorough, shown great care and kept us on good track with multiple health issues.

Negative experience: Went for an appointment for my 5 year old, who had been having a persistent dry cough. She tested negative for COVID and influenza before our visit. Saw Dr Daniel Morgan. He didn’t really do much. Basically told us to wait it out. Although he was not rude, he kind of seemed eager for us to leave. Really don’t think the service was worth the $80 fee. Also, they made me give my payment details to the third party website HotDocs to confirm the appointment. This seemed unnecessary to me as I had already called to book and paid at the counter there. So why does HotDocs need my info? I’ll probably look for another GP for the future.

Fantastic experience: I have come here for years, Staff are always very friendly and accomodating. Consults & vaccines are efficient, Good location too. Thanks

Fantastic experience: Very clean and tidy, as you would expect for a medical centre!! Very welcoming reception Easy to find parking nearby Dr Morgan comfortably addressed all my questions/concerns.

Fantastic experience: Check in was swift and efficient. My doctor at this Medical Centre is outstanding, she is the best GP I've ever had and at 72 years old, I've had a few.

Negative experience: The doctors are very nice in the clinic but the management is very disappointed. Our appointment was cancelled without notifying us even we confirmed it on the phone 4 hours prior to the appointment. They said not earlier enough!!! Horrible and unreliable service

Fantastic experience: Dr. Jing Rao is a great GP. She is very very good at skin problems. My baby suffered a lot in on and off terrible eczema with infection for a long time. After her offering my baby amazing treatment, only 3 days, my baby was 95% recovered. Thanks a million, Dr. Jing Rao. I will definitely recommend Dr.Jing Rao to all my friends.

Negative experience: Definitely, not a good experience, and the Doctors aren't that friendly, and not well aware about what treatments they are prescribing, they just see you for couple of minutes, and doesn't even check you well, as they are more business oriented, and try to hold patients for coming back. Also the receptionist is quite rude, and not friendly or welcoming!

Fantastic experience: I want to extend my heartfelt thanks to Dr. Sohael Rahman for his exceptional care. He's not only a knowledgeable and trustworthy doctor but also a great listener who never makes you feel rushed. Dr. Rahman has been incredibly helpful with my placement documents and acne treatment, always ensuring I am satisfied with the consultation. I also appreciate the RNs in the treatment room who looked after me so well. Thank you, Dr. Rahman, and your amazing team.

Fantastic experience: Been going to this medical centre for years. Dr Sohael Rahman is my doctor, always explains everything well, always gives me good advice & good health suggestions. Keeps you up to date with tests i should complete for my age. And a bonus he sounds like Britain’s Tony Robinson! For skin cancer checks i see Dr Daniel Morgan. He has extensive experience in this field from visiting rural areas, in places like Qld, which as we all know is one of our more sunny states. Blood tests here are easy, the staff member there is pretty good at her job. I’ve had bad experiences at other centres in the past, with up to 6 attempts with the needle. Always finds the vein first time here. There is also a nurse and i’m not sure of her name, she’s worked here for years, always super nice, great with kids, i feel a lot of people come here for her alone. Staff at the front counter are great. They cop a lot of trouble with patients being rude, patients leaving without paying. They must have some supernatural powers to keep calm & cool headed in those situations!

Fantastic experience: I have been going to this medical facility for almost 5 years now and highly recommend to anyone who is seeking for a professional medical and admin staff. Dr Mayooran is my regular doctor and she comes across very patient and extremely helpful. Despite moving to South, I still seek her expertise. The facility is also clean and well equipped. And I would like to also commend on the supporting medical staff and admin staff. Thank you all.

Fantastic experience: We usually see Dr Sohel Rahman. He is excellent. Very thorough, kind and compassionate. We feel very looked after by Dr Sohel and trust him.

Fantastic experience: Every time I attend this practice, the service is exceptional. Dr Renu is very attentive and makes my visits a happy time and would recommend to anyone looking to switch out their care provider.

Fantastic experience: I've been to the Hornsby Fountain Medical Center a number of times over the years. the staff at the desk are very helpful, the Doctors are wonderful. The Medical Center is conveniently located near the shops and it is clean and tidy for when one has to wait before the appointment. I was also able to have blood tests right there and then, which is very convenient also. Thank you for the good services.

Fantastic experience: Always a good service with both reception and doctors at this practise. Thanks for the continual assistance. Highly recommend.

Negative experience: We booked for flu vaccine for my dad who is on private insurance. They charged us 98$ for the reason that it was because of the after hours consultation charges. The receptionist should have let us know that there would be after hour consultation charges at the time of going in. But no they didn't. And the doctor she just comes and asks few questions, not even a temperature check was done for which we had to pay 98$. This is totally unfair. Cost of living is pinching everyone , not just you guys. Please be considerate in your charges and think of the service and the proportion you are charging.

Fantastic experience: This centre has been amazing! Also so accommodating! Dr Perera has been amazing and now my regular dr. The receptionists are great help for any issues and I have seen them deal with all different people ( disability, esl, confused ect) with such care!

Negative experience: Felt extremely rushed, paid $82 for less than three minutes of time and a referral having exactly 11 words. I was warned of the cost, but more care, effort and time would have been appreciated. Update: Due to this review, they have refused to see me again. Which is extremely unprofessional, don't ask for feedback if you're unwilling to take it on-board.

Fantastic experience: The DENTIST Dr Yan Chen and her assistant are very nice and responsible. They helped me clean my teeth carefully. The dentist also gave me a lot of advice on how to protect my teeth and sent me a dental cleaning kit. Thank them very much!

Fantastic experience: The reception staff were welcoming. As my daughter and I waited, a man entered who didn't speak English. All three receptionists went out of their way to assist him, using tools like Google Translate. Dr. Morgan was also very kind, and it was heartwarming to see him engage respectfully with my 10-year-old patient instead of addressing me directly.

Fantastic experience: Thank you to Dr Sohael Rahman, the ECG nurse, the Pathology Nurse and reception for such a great service. I didn’t have an appointment however was accommodated straight away which I was very grateful for. I’m very glad we moved to the Hornsby Fountain Medical Centre last year. We’ll done everyone and thanks again. PaulW

Fantastic experience: I really like this medical center. The doctors and the reception ladies are so nice. Very thankful for Dr Jing Rao, she is so lovely with kids and really helpful.

Fantastic experience: Dentist, Yan Chen also known as Jenny, provides excellent service. Professional, caring and patient focused. I am a patient of many years and I trust in the service provided.

Fantastic experience: Thank you for being kind enough for making it possible and accommodating us to see Dr Ranil Perera for our son, even though I had to bring him without a prior appointment. Much appreciated.

Fantastic experience: I have been coming to this practice for many years now and the Gp that I see is methodical, patient and very knowledgeable. She is always going above and beyond. The staff are very welcoming and friendly. I highly recommend this medical practice.

Fantastic experience: I have been patient in this center (and my family ) since opening.I can only say positive thing about this place. Receptionists are always nice and it is easy to make an appointment, they have all kind of specialists and surgery rooms etc.. The only thing I am not going to reveal is my favorite doctor as it can be too popular- and then I will be waiting longer for appointment...ha..ha..

Fantastic experience: The whole team is so lovely and the doctors are very thorough. Only had to wait a few minutes to be seen, fantastic healthcare service.

Fantastic experience: Wow!!!! What a GREAT first visit and impression. Everyone I encountered smiled at me and made me feel at home. I was even given the card of a GP that the lovely receptionist thought would suit me - and she was right!!! I only went in for a vaccine, but I will return and this medical centre will be my new place as I am fairly new to the area. Thanks for making me feel so safe and welcome. :)

Fantastic experience: Reception staff friendly and efficient, and all medical staff have always been competent, compassionate and always thinking one step ahead. Highly recommend this practice.

Fantastic experience: We have been taking our newborn (first baby) to Dr Geoff Darvas who has been absolutely amazing. As first time parents, you tend to worry and have anxieties, and he has been so reassuring not only regarding our newborn but with parenthood in general. Highly recommend Dr Darvas who has so much knowledge and skill. So happy we found him!

Fantastic experience: the staff are courteous, friendly, and my choice of doctors are fabulous they listen and are considerate of my needs, thats makes my day, and all the nurses from giving blood to getting my injection, i can have a laugh with very happy there

Negative experience: I have just had the most disrespectful experience. I have been coming here for some years. But I will not be returning. I booked a Telehealth appointment (post hip replacement surgery follow up so I couldn’t attend in person). I rang a number of times to see when the doctor would call me. I kept getting the run around. So I eventually confronted the receptionist that explained that I had been deprioritised and that the doctor may get back to me. I am not paraphrasing. Anyway. I now need to find another clinic.

Negative experience: As someone who has been under the care of Hornsby Fountain Medical Centre for over two years, it is with great disappointment that I share my recent and past experiences, marked by a consistent pattern of neglect and unprofessionalism. This feedback is not given lightly but out of a sense of duty to my community and to advocate for those who may find themselves in similar vulnerable positions. On 5th February 2024, amidst a severe panic attack—a symptom of the chronic and complex post-traumatic stress disorder I've managed since childhood—I sought assistance at Hornsby Fountain. This episode was particularly distressing, necessitating an escort by Westfield Hornsby security to the medical centre. The contrast between the security's genuine concern and the reception I received could not have been starker. Upon arrival, despite clearly communicating the severity of my condition, I was met with laughter and indifference from the reception staff. This was not an isolated incident but a recurrence of past neglect, further exacerbating my distress and leaving me with no choice but to seek alternative help. Such experiences starkly undermine the foundational principles of healthcare and pose significant risks to individuals in acute mental health crises. The lack of empathy and urgency displayed could have had dire consequences, exacerbating feelings of isolation and despair in moments of profound vulnerability. I am compelled to highlight the need for immediate, systemic changes within the practice. Front-line staff must receive comprehensive training in mental health awareness, sensitivity, and appropriate emergency response protocols. It is crucial to create an environment where all patients, especially those facing mental health challenges, feel safe, supported, and valued. This review serves as a call to action for Hornsby Fountain Medical Centre to address these critical failures in patient care. I urge the practice to implement rigorous mental health training programs, conduct a thorough review and censure of the staff involved, and make a public commitment to improving the patient experience for those with mental health conditions. I share my story in the hope that it will prompt Hornsby Fountain Medical Centre to reflect, reform, and rededicate itself to providing compassionate care and respect that every individual deserves. My journey now takes me elsewhere for medical care, but it is my sincere hope that no one else will have to endure such neglect and disregard in their time of need. Christopher Tucker

Positive experience: Was a bit annoyed to only learn when I arrived that my first appointment would have a fee, however Dr Ghoochani was excellent and the nurse who did my injection is also great.

Fantastic experience: This Dr listened! He was professional, caring, and efficient. Administration staff were friendly, helpful and also efficient. Coming from NZ I was very impressed

Fantastic experience: We became patients at the Fountain Medical Centre in May 2023 following recommendation from friends. Since then we've have been very impressed by their caring and efficiency. One of us has several conditions that require monitoring and Dr Sohael Rahman has been exceptional in the care he provides. The reception and nursing staff are also very helpful and efficient.

Negative experience: BE CAREFUL! Terrible experience I had visiting this clinic for my daughter last weekend. They booked me at 1.15 pm asking me to pay $78 out of pocket as they dont do medicare bulk billing for this appointment. Fair enough, but as a surprise they asked me to pay $95 upfront as they made it out of hours. However, after waiting for 30 min I was called by the GP around 1.45 pm. As a surprise, GP advised me to take her to another GP! Didn't even ask any question about medical history. Checking temperature with thermometer and checking pulse with oxymetre, is that what we go to GP for! I am NOT visiting this facility again. Don't recommend ..

Negative experience: I have booked an appointment to see a doctor . I waited for more than 1 hour for my booked appointment . The receptionist never even bother before hand to tell me that the doctor is not aware of my booked appointment . I have pro- actively reach out in the counter to ask the girl when is my turn because I waited for too long already . She then told me if that’s ok she can put me in the walk in . This is not really what I want that’s why I booked in the first place . A very unpleasant service .

Fantastic experience: Fantastic service and support. Staff were supportive and hugely reactive. Saw a doctor quickly and they were extremely supportive and even called the next day to check I was ok.

Fantastic experience: Open on Sundays. Clean and tidy practice. Doctor knowledgeable and explained clearly was was going on. Great being able to book an appointment, not just walk in and wait for hours.

Fantastic experience: As a new patient, I was very impressed by the welcoming and efficient attitude of the reception staff, both by ph and in person. I was also impressed by the knowledge and attitude of Dr S. Rahman and with his caring approach, particularly as I have multiple health issues

Fantastic experience: We walked in pretty late today as my daughter did not feel so well. The staff was very understandable and polite. Doctors are very kind, as always. It has been the practise we come to for the last five years even now I am not in the area.

Fantastic experience: I was a walk in and received a warm service at reception specifically from Caroline who seats there calmly and wants to help people kindly and politely. Also Dr.Simin Sadeghi is one of the best GPs in Sydney.

Negative experience: I’d love to give the nurse a 5 star as she was lovely! But honestly, why are all your reception staff so rude and horrible? There is literally no reason to be so short, abrupt and speak so rudely to the patients.

Fantastic experience: Staff are very friendly, helpful & understanding. But it can be a tough job at times, dealing with sick, sad & sometimes, irrational people, along with racial diversity & misunderstandings. I could never handle the pressure of working directly with the public, the staff here are do a fantastic job.