Berala Dental Clinic

Thank you for your feedback, and we sincerely apologise for the delay you experienced. During the holiday period, we are one of the few dental clinics open and unfortunately had several unexpected dental emergencies that required immediate priority care.

Regarding the two-hour waiting time mentioned, this was not continuous, as you needed to leave and return later. While we always aim to run on time, situations like this can sometimes cause delays despite our best efforts.

Our team apologised multiple times and kept you informed throughout the day. We understand and respect your decision not to wait any longer. Should you wish to return in the future, we would be happy to assist you.

Thank you for your feedback. We’re glad to hear you found our team friendly, as providing a welcoming and caring environment for our patients is very important to us. We appreciate you taking the time to share your experience and hope to see you again in the future.

Thank you for your kind feedback. We’re so glad we could see you quickly and help look after your chipped tooth. It’s wonderful to hear that our dentist and assistants made you feel comfortable, supported, and listened to throughout your visit. We truly appreciate you taking the time to share your experience and wish you all the best.

Thank you so much for your wonderful review and for trusting us with Arham’s care. We’re delighted to hear that Nadim was able to make your son feel relaxed and comfortable during his visit — creating a positive experience for children is something we truly value. We also appreciate your kind words about our clinic and team. Your recommendation means a great deal to us, and we look forward to welcoming you and your family again in the future.

Thank you so much, Sez, for your wonderful review. We’re thrilled to hear you had such a positive experience with Nadim and Sarah and that your treatment was comfortable and left you so happy with the results. Your kind words about our team and clinic truly mean a lot to us. We really appreciate the recommendation and look forward to seeing you again.

Thank you so much for your wonderful review, Feray. We truly appreciate your kind words about our service and team. We’re glad to hear you found our care fast, clean, and professional, and that your experience started positively from your phone call through to your visit. Your trust and support mean a great deal to us, and we look forward to continuing to look after your dental care.

Thank you so much for your lovely review, Hala. We’re truly grateful for your kind words and for trusting us with your son’s care. It’s wonderful to hear that Nadeem provided exceptional care and that Liyana and Sarah helped make your son feel comfortable, safe, and reassured throughout his visit. Creating a positive, child-friendly experience is very important to us, and your recommendation means a great deal to our entire team. We look forward to welcoming you and your family again.

Thank you so much for your wonderful review, Katherine. Your trust in our team with both your children and your own oral health truly means a lot to us. We’re grateful for your kind words and continued support, and we look forward to caring for you and your family for many years to come.

Thank you so much for your lovely review, Rukshana. We’re so pleased to hear that Aisha made you feel comfortable and well informed throughout your visit. Clear communication and reassurance are very important to us, and your kind recommendation truly means a lot to our team. We look forward to seeing you again.

Thank you so much for your incredibly kind and thoughtful review, HH. We truly appreciate you taking the time to share your experience. It means a great deal to us to hear that our team — from reception to Aisha and Dr Belal Aly — made you feel listened to, respected, and supported without any pressure. Providing honest, compassionate care is something we value deeply, especially when caring for children, and we’re so glad your daughter had a positive experience. Your trust and kind words mean a lot to our entire team. Thank you again.

Thank you so much for your kind review, Denise. We understand that dental visits can be challenging, especially when there is anxiety involved, and we’re so pleased to hear that Dr Belal Ali was able to put you at ease and make you feel comfortable throughout your visit. We also appreciate your lovely words about our receptionist and dental assistant. Your recommendation truly means a lot to us, and we look forward to continuing to care for you.

Thank you so much for your lovely review, Pitchaya. We’re delighted to hear that your children’s first visit was a positive and fun experience. Creating a welcoming and comfortable environment for kids is very important to us, and we’re so pleased that Aisha was able to answer all your questions and make you and your daughters feel at ease. Hearing that they’re happy to come back again truly makes our day. We look forward to seeing your family again

Hi Daryl.Thank you so much for your kind words and the wonderful 5-star review! We're truly delighted to hear that you had such a positive experience with us. Our entire team, from the receptionists to the doctors and assistants, is dedicated to making every visit as comfortable and stress-free as possible, so it's heartwarming to know we succeeded in doing that for you.

It's completely normal to feel a little nervous, and we're glad our assistant was there to comfort you during the procedure. We're also pleased that the tooth extraction was quick and painless—your comfort is always our top priority!

Thank you again for your trust in us, and we're here for you whenever you need us. Wishing you a speedy recovery!

Thank you so much, Serdar! We’re delighted to hear that your visit was a breeze and that our team made you feel welcome and comfortable. Your kind words mean a lot to us and we appreciate you taking the time to share your experience. We look forward to seeing you again!

Thank you!

Hi Bradley,

Thank you so much for your kind words! We’re delighted to hear that you had an excellent experience and that our staff made a great impression. Your satisfaction means the world to us, and we’re here to ensure you always feel well cared for. Looking forward to seeing you at your next visit!

Warm regards,
The Berala Dental Team

Wow! Thank you so much for your fantastic 5-star review! We are absolutely thrilled to hear about your positive experiences at our dental clinic. We were glad we were able to accomodate for you on the day . Our front desks send you their warm regards. It’s always great to deal with patients like you .

Thank you Suleyman. It was a pleasure to have you come to our clinic. We look forward to seeing you and your family members in the future.

You're welcome, Anton! We appreciate your kind words and are glad you had a positive experience with Dr. Belal Aly. If you have any more questions or need further assistance, feel free to reach out. Your feedback is valuable to us!

Thank you for taking the time to share your feedback regarding your visits to our clinic. We take reviews like yours seriously as they help us understand our patients' experiences and make necessary improvements. However, we were unable to locate your patient record in our system, which makes it difficult for us to address your concerns specifically.

We are committed to providing attentive and compassionate care to all of our patients, and we strive to ensure that each patient feels heard and understood. Our team takes pride in delivering quality service, and we do not prioritise financial gain over patient well-being.

To better assist you and address your concerns, we kindly request that you provide us with your full name and contact phone number via our email [email protected] . This will enable us to investigate the matter thoroughly and take appropriate action if necessary. In the event that we do not receive a response from you within a reasonable timeframe, we may be left with no choice but to explore all avenues to address this matter.

We take the reputation of our clinic seriously, and if the information you have provided is inaccurate or unsubstantiated, it may be necessary for us to seek appropriate legal remedies.

We are glad you had a positive experience with us . We appreciate your feedback .

Dear Stacia,

Wow! Thank you so much for your fantastic 5-star review! We are absolutely thrilled to hear about your positive experiences at our dental clinic.

It brings us joy to know that you found our staff to be extremely lovely, making your visits pleasant and comfortable. We take pride in providing quick and efficient service without compromising on the quality of care we deliver. We always strive to ensure that our fees are reasonable and fair, and we're glad you felt that way.

We're especially thrilled to hear that the work done on your filling was excellent, leaving no trace of any previous problem. It's our goal to provide you with the highest standard of dental work, and we're delighted that we were able to meet and exceed your expectations.

Thank you once again for choosing our clinic and for sharing your exciting feedback. We truly appreciate your trust and support. If there's anything else we can assist you with, please don't hesitate to reach out.

Wishing you continued dental health and many reasons to smile!

Dear K Kayani.Thank you so much for your kind words and positive feedback regarding your experience at Berala Dental Clinic. We are delighted to hear that Dr. Bilal Ali and Dr. Nadeem provided you with exceptional care and that you were satisfied with your teeth cleaning.

Our team at Berala Dental Clinic is dedicated to delivering outstanding dental services and ensuring patient satisfaction. Dr. Bilal Ali and Nadim are both highly skilled professionals who strive to provide the best possible care to our patients. We will make sure to pass on your appreciation to them for their excellent work.

Your feedback is greatly appreciated, as it motivates us to continue delivering high-quality dental services and maintain the highest standards of patient care. We are honored to have served you, and we look forward to seeing you at your next appointment.

If you have any further questions or need assistance, please do not hesitate to contact us. Thank you once again for your kind words and for choosing Berala Dental Clinic for your dental needs.

Dear Maria,

Thank you so much for your delightful review of Berala Dental Clinic! We are thrilled to hear that you highly recommend our clinic to others who are seeking great dental service.

Your kind words mean a lot to us, and we truly appreciate your recommendation. At Berala Dental Clinic, our team is dedicated to providing exceptional dental care and ensuring the satisfaction of our patients. Knowing that you had a positive experience and are willing to recommend us to others is a testament to our commitment.

We strive to create a welcoming and comfortable environment for all our patients while delivering top-notch dental services. Your satisfaction is our priority, and we are thrilled that we were able to meet your expectations.

Once again, thank you for choosing Berala Dental Clinic and for taking the time to share your positive experience. If you or anyone you know ever needs dental care in the future, please don't hesitate to reach out to us. We would be more than happy to provide them with the same level of excellent service that you experienced.

Thank you for being a valued patient, and we look forward to serving you again in the future.

Dear Toufic,

Thank you so much for your review of Berala Dental Clinic! We are truly grateful for your kind words and the time you took to share your positive experience.

We are delighted to hear that you found our staff to be very friendly. At Berala Dental Clinic, we strive to create a warm and welcoming environment for all our patients. Our team is committed to providing excellent customer service and ensuring that you feel comfortable and at ease during your visits.

We sincerely appreciate your recommendation. Your trust in our services means a lot to us, and we are grateful for the opportunity to serve you. We will continue to work hard to deliver exceptional dental care and maintain the high level of service that you experienced.

If you ever have any questions or need further assistance, please do not hesitate to reach out to us. We are here to provide ongoing support and meet all your dental needs.

Once again, thank you for your kind words and for recommending Berala Dental Clinic. We look forward to serving you again in the future.

Thank you so much for sharing your wonderful experience at our dental clinic on Google! We are truly grateful for your kind words and recommendation.

At Berala Dental Clinic, we are committed to providing the highest level of care to our patients, and we are thrilled to hear that we were able to help your son with his tooth pain. We understand the frustration that comes with unresolved dental issues, and we are glad that our team could identify and address the underlying causes. Your trust in us is deeply appreciated.

Moreover, we are delighted to know that you found our staff to be friendly, tolerant, and understanding. We believe that a warm and compassionate environment contributes to a positive dental experience, and we strive to make every patient feel comfortable and well-cared for.

We are honored that you intend to return to our clinic for future appointments. We value your loyalty and will continue to provide the same level of dedicated care that you have come to expect from us.

Once again, thank you for your glowing review and for recommending our clinic without hesitation. We look forward to serving you and your family in the future and assisting you with all your dental needs.

Dear Hend,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Nadim provided you with exceptional dental care and made you feel comfortable throughout the cleaning process. Our team takes great pride in delivering top-notch service, and your kind words serve as a wonderful encouragement.

We'll be sure to pass along your appreciation to Nadim and the rest of our team. Your feedback means a lot to us, and we look forward to continuing to provide you with the highest level of dental care in the future.

Thank you once again for choosing our dental practice, and we appreciate your trust and support.

Thank you for your wonderful review! We’re thrilled to hear that you had an amazing experience with us and that our services were both effective and affordable. Providing quality care at a fair price is something we strive for every day. We look forward to seeing you again and continuing to meet your dental needs!

Dear Mustapha,

Thank you for taking the time to share your highly impressive experience with us! We are delighted to hear that you found our team welcoming, friendly, and dedicated to providing excellent service. We always strive to go above and beyond for our patients, and we are glad that our efforts resonated with you.

Your recommendation means a lot to us, and we truly appreciate your trust and support. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.

Thank you once again for choosing our services, and we look forward to serving you in the future.

Thank you for your kind words and for choosing our clinic for your child's dental care! We are delighted to hear that your experience with us was helpful, caring, and that we made the journey of treating your 4-year-old's teeth an enjoyable one.

At our clinic, we strive to create a kid-friendly environment where children feel comfortable and at ease. Your recommendation means a lot to us, as it reinforces our commitment to providing exceptional dental care tailored to the unique needs of young patients.

We understand the importance of making dental visits a positive experience for children and we are thrilled that we could achieve that for your child. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.

Thank you once again for your kind words, and we look forward to continuing to provide great care for your child's dental health.

Dear Johnny,

Thank you so much for your kind words and for highly recommending our dental clinic! We are thrilled to hear that you had a positive experience with us, and we appreciate your trust in our services.

We take pride in having experienced and skilled dentists and nurses who strive to provide efficient and effective dental care. It's great to hear that your wisdom tooth extraction was quick and that you were amazed by how fast it took to remove. We understand that dental procedures can be daunting, and we aim to make them as comfortable and efficient as possible.

We are honored to be your go-to dentist, and we look forward to continuing to provide you with excellent dental care in the future. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

Thank you once again for your kind words and for choosing our clinic as your trusted dental provider.

Dear Hakan,

Thank you for sharing your experience with us! We're delighted to hear that even though you accidentally found our dental clinic, your appointment turned out to be a positive one.

We understand that it can be unexpected to discover a new dental clinic, but we're glad that our helpful and friendly staff made a difference. Providing excellent customer service is one of our top priorities, and we're thrilled to know that the girls you interacted with were accommodating, helpful, and had welcoming smiles.

We're even more delighted that you've found your dentist with us! We appreciate your trust and are honored that you've already booked another appointment with us. We assure you that we'll continue to provide you with the same level of exceptional care and friendly service during your future visits.

If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. Thank you once again for choosing our dental clinic and for sharing your positive experience.

Dear Inoke,

We are sorry to hear about your negative experience with your false teeth and sincerely apologize for any inconvenience caused. We take customer feedback seriously and strive to address concerns promptly.

Upon learning about your issue with your false teeth breaking, we made several attempts to contact you to discuss the matter further and provide a suitable remedy. However, it seems that we were unable to reach you as you were uncontactable. We genuinely regret any miscommunication that may have occurred during this process.

We want to clarify that at our dental clinic, we do not produce dentures in-house. We work with trusted dental laboratories to ensure the highest quality and precision in crafting dentures for our patients.

We understand your disappointment with the durability of your dentures, and we genuinely apologize for not meeting your expectations. Providing quality dental care and ensuring the longevity of our treatments is of utmost importance to us. We would like to have the opportunity to make things right and resolve the situation to your satisfaction.Please reach out to us at your earliest convenience via email at [email protected] so that we can discuss the matter further and find a suitable solution. Your feedback is invaluable to us, and we are committed to addressing any concerns to improve our services.

Thank you for bringing this matter to our attention, and we hope to have the opportunity to rectify the situation.

Thank you so much for your kind review! We are delighted to hear that you received personal and professional service during your visit to our clinic.

Providing exceptional care in a personalized manner is one of our core values, and we are thrilled that you had a positive experience. Our team strives to create a welcoming and comfortable environment for all our patients while maintaining the highest standards of professionalism.

Your feedback means a lot to us, as it reassures us that we are delivering the level of service we aim for. If there is anything else we can assist you with or if you have any further feedback, please feel free to let us know.

Thank you once again for choosing our clinic, and we look forward to serving you in the future.

Best regards,

Dear Jason Lee,

Thank you so much for your fantastic review of Berala Dental Clinic on Google! We are absolutely thrilled to hear about your positive first-time experience with us.

Our team at Berala Dental Clinic is dedicated to providing top-notch dental care while ensuring a friendly and welcoming environment for all our patients. We are delighted that our reception staff made you feel comfortable and that you found our dentist to be extremely professional. We strive to maintain the highest standards in patient care, and it is wonderful to know that we met your expectations.

We are honored that you have chosen us as your go-to dental clinic. Your trust and confidence in our services mean a lot to us. Rest assured, we will continue to work hard to provide you with exceptional dental care and maintain the friendly atmosphere that you appreciate.

Thank you once again for your kind words and for recommending our clinic. We are excited to have you as a valued patient, and we look forward to serving you for all your dental needs.

Hi Ahmed. Thank you for your kind words and recommendation. We’re glad to hear that you’ve had such positive experiences with our team, and it’s wonderful to know that Gevork Safarian has consistently provided you with outstanding care. Although Gev is no longer with us, your loyalty and trust in our services mean a lot to us.

Gevork is indeed one of the best, and we’re thrilled to see how much you appreciate his expertise and dedication. He always strives to treat every patient like family, and your continued visits are a testament to his exceptional work. We’re honored to have you as part of our dental family, and we look forward to continuing to provide you with the excellent care you’ve come to trust.

Thank you so much for your lovely review, Krish. We’re delighted to hear that Gev and the team made your daughter feel comfortable and took the time to explain everything clearly. We’re also glad she enjoyed the dinosaur dentist chair — it’s always a favourite with our younger patients! We truly appreciate your kind words and look forward to welcoming your family again.

Thank you so much for your wonderful review, Sarah. We’re thrilled to hear that your children had such a positive experience and that Dr Bilal and Dr Mahnaz took great care of them with kindness and professionalism. We’ll also be sure to pass on your lovely words to Mima — she’ll be so happy to hear that she helped make your visit even more special. We truly appreciate your recommendation and can’t wait to welcome your family back for their next visit!

Thank you for your kind review, Andrew. We’re glad to hear you found our team friendly and were happy with the care you received. We really appreciate your feedback and look forward to seeing you again.

Thank you so much for your kind review, Naser. We’re delighted to hear that you found our clinic professional, efficient, and welcoming. Your recommendation means a great deal to our team, and we truly appreciate your support.

Thank you so much Eli for your thoughtful review. We’re truly grateful that you felt valued, well cared for, and received the attention and service you deserve. It means a great deal to us that you came through a recommendation and that your experience has led you to recommend Dr Belal and the team to others. Your trust and kind words are sincerely appreciated, and we look forward to continuing to care for your dental needs.

Thank you so much for your detailed and kind review. We’re delighted to hear that you had such a positive experience and that your extraction was handled with care, efficiency, and compassion. It’s especially reassuring to know that your recovery has been smooth and pain-free. We truly appreciate your trust in our team and look forward to welcoming you back should you ever need dental care in the future.

Thank you so much for your 5-star review, Moaz. We really appreciate your kind words and are glad you had a positive experience with our team. Your support means a lot to us, and we look forward to seeing you again in the future.