Gentle Dentistry Adelaide
Information about Gentle Dentistry Adelaide
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: (closed)
- saturday: (closed)
Our comment from Top Dentistas about Gentle Dentistry Adelaide:
Gentle Dentistry Adelaide stands out for its commitment to providing exceptional dental care in a welcoming environment. The team is known for their friendly and attentive staff, ensuring that every patient feels comfortable and respected during their visits. Many clients have praised the thoroughness of the treatments, indicating that the dental cleanings are among the best they've experienced.
Some highlights of Gentle Dentistry Adelaide include:
- Exceptional Patient Care: The staff is recognized for their kindness and professionalism, making even the most anxious patients feel at ease.
- Thorough Examinations: Patients appreciate the detailed explanations provided by the dentists, who ensure that every aspect of the treatment is understood.
- Advanced Technology: The clinic utilizes modern techniques, including taking photos of teeth to enhance patient education about their dental health.
- Flexible Scheduling: Many clients have noted the clinic's ability to accommodate urgent appointments, reinforcing their commitment to patient service.
- Positive Experiences with Invisalign: The staff is noted for their support throughout the Invisalign process, demonstrating a genuine care for patient outcomes.
With numerous positive reviews emphasizing their gentle approach and effective treatments, Gentle Dentistry Adelaide is highly recommended for anyone seeking quality dental care.
Gentle Dentistry Adelaide: Reviews
Fantastic experience: Josh told me the worst and delivered the best, great work!
Hi, Melanie. Thank you so much for leaving us a stellar review!
Fantastic experience: Handy location and great service. The teeth clean was the most thorough I've ever had. The dentist was able to take photos of my teeth to show me , which was something new to me. The new patient special was a nice bonus.
Hi, Tim. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Friendly and helpful staff.
Hi, Andres. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: caring and attentive, cant fault them or their service in an urgent situation
Hi, Tony. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Always happy with the treatment I get
Hi, Blaine. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Dr Ranu and her team are kind and patient. She was thorough in her explanation and reassured all my concerns.
Hi, K. Thank you so much for leaving us a stellar review!
Fantastic experience: I have regularly attended the Adelaide practice for 30 years and have always had the best dental treatment & experience.
Hi, Audrey. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Very happy with the treatment. Have been going there for many years and will continue to do so.
Hi, Anthony. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Great friendly place With lots of smiles and care
Hi, Peter. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I wish to express my gratitude to the team at Gentle Dentistry Adelaide . My Dentist " Joshua" provided excellent care and communication. I have sensitive teeth and appreciated there care
Hi, Kevin. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Very happy with treatment
Hi, Haley. Thank you so much for leaving us a stellar review!
Fantastic experience: I am very grateful to the team at Gentle Dentistry for my Invisalign treatment over the past two years. Dr. Hoe, PuiYi, Su, and the other dentists were all professional, friendly, and always ready to help whenever I had a concern. Dr. Hoe is not only skilled but also genuinely caring, and PuiYi made communication much easier by translating into Mandarin. The clinic was very flexible with rescheduling, and even after I relocated to another city, they ensured my treatment continued smoothly. Today I received my retainer, and I truly appreciate all their support. I really miss Gentle Dentistry and wish I could still do my regular check-ups and cleaning with them — hopefully one day they will open a branch in other cities. Highly recommended for Invisalign and all dental care!
Hi, Jasmine. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Great service every visit! The Dentist’s, Hygienist’s, and Reception staff are always friendly and professional and make you feel comfortable. I have been visiting this practice for several years now and have been very happy with the overall quality of service every time.
Hi Kate, thank you for leaving a lovely review. We are happy that we can make your dental visits a comfortable experience.
Fantastic experience: Exceptional Dentistry treatment. Been attending this clinic for many years. Always been very well looked after by Brandon, his assistants and the Receptionist. I highly recommend this clinic
Hi Christine, thank you for making the time to leave us a lovely Google review. We look forward to seeing you at your next visit.
Fantastic experience: I would highly recommend. I am a very anxious patient at the dentist but the dentist was so gentle, patient and despite having to fix a difficult broken tooth, he did an amazing job. Very happy to return despite despising going to the dentist. Highly recommend
Hi Kirstine, we are pleased that we were able to make you feel comfortable and less anxious at your dental visit. Thank you for making the time to give us a lovely review.
Fantastic experience: Great service, friendly staff and very informative
Hi Louise & Doogal, Thank-you for taking the time to leave a review. It was lovely to meet you both. We will see you at your next visit.
Fantastic experience: Highly recommend Gentle Dentistry! From the moment I arrived, the team made me feel calm and comfortable. The staff are incredibly kind, professional, and attentive. The dentist was gentle (true to the name!), explained everything clearly, and took the time to make sure I felt at ease the entire visit. It’s rare to find a clinic that’s both thorough and genuinely caring. If you’re someone who gets nervous about the dentist—this is the place for you!
Hi Mia, Thank you for making the time to leave a lovely review. We are pleased that you felt calm and comfortable at your appointment. We look forward to seeing you at your next appointment.
Negative experience: Awful experience at this dentist! Poor work carried out by the dentist, when I complained they told me to come back in and see Brandon Hoe who made me feel as uncomfortable as possible, repeatedly making comments about how the Botox arrived today and its just there in the fridge and laughing whilst looking at my cheek and then the dental assistant who looked at him deadpan and didn’t respond while he’s got his hand in my mouth, that made me feel awful, completely disagreeing with my assessment of what the tooth needed to rectify the poor work done, insisted that putting a filling on it would fix it, it did not! I complained again, I was asked if I wanted to book in again with Brandon? Why so he can make me feel awful and do more bandaid work which doesn’t fix the problem!
We are sorry to hear you had a bad experience and felt uncomfortable at your appointment. We take all patient feedback seriously and would like to address your concerns. If you would like to discuss this further please phone the Practice Manager on 8223 5908. We can book you in for a complimentary consultation to see if we can resolve the problem.
Fantastic experience: Very gentle for my daughter.
Hi Gavin, your feedback is appreciated. Thank you for your review.
Fantastic experience: Great dentists, very gentle, always explain what they are doing, able to fit me in in an emergency, thank you!
Thankyou for your review Pat. We look forward to seeing you at your next visit.
Fantastic experience: Fabulous service!!
Hi Eliza, We appreciate you taking the time to give us a rating.
Fantastic experience: Been coming to this practice since I was 5 years old and haven’t gone anywhere else in my time. Highly professional and friendly services have been consistent over the past two decades and I genuinely enjoy coming here knowing my teeth are in good care. Can’t recommend enough! Thank you to the team at Gentle
Thank you so much for your kind words! We are delighted to hear that you have had a good experience over the years. We strive to continue to provide excellent customer service. We look forward to seeing you again soon.
Fantastic experience: I was looking for a dentist that was great and understood my need for a little extra care - having an experienced some traumatic dental visits as a kid. Was attracted by the name, excellent reviews and convenient CBD location. I was not disappointed. Fantastic experience, cannot recommend more highly.
Hi Ray, Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us and that we live up to our name of Gentle Dentistry.
Fantastic experience: I recently visited Gentle Dentistry Adelaide twice, and both experiences were exceptional. Dr. Joshua Zheng and Dr. Thanh Cao were both incredibly professional and made me feel at ease. The dental assistants were supportive, making the whole experience smooth and pleasant. Highly recommend Gentle Dentistry Adelaide for their outstanding care!
Hi Anna, Thank you for your review. We are very happy that we were able to make you feel at ease at your appointments.
Fantastic experience: Great dentists, everyone is super friendly and accommodating. Would recommend, especially Dr. Zheng!
Hi Sam, Thank you for your review. We look forward to seeing you at your next visit.
Fantastic experience: Every time I go for my appointments at the Gental Dentistry, I always am greeted with a warm welcome and well respected by the entire staff. Much appreciated. Regards. Robert.
Hi Robert, We are pleased to hear that you feel comfortable and welcome attending our dental surgery.
Fantastic experience: Dr Thanh is an absolute legend. She really cared about my teeth, and was the nicest person who could answer any question I threw at her. I would defiantly recommend her to my friends and family. Sue at the front desk was really helpful with everything like payment and walking me through everything.
Hi Katherine, Thank you so much for your kind words! We really appreciate your positive review.
Fantastic experience: Irene is always caring and thorough.
Hi Phil, Thank you so much for your positive feedback!
Fantastic experience: Faith and Josh did a great job at checking and cleaning my teeth. Also got a great recommendation for yum cha. Thank you for the amazing job.
We are so glad to hear that you enjoyed your experience with us and will look forward to hearing if you tried the yum cha!
Positive experience: Very good to me.
Fantastic experience: Dr Josh was an amazing dentist who explained everything and every step of my root canal. The staff at the desk was always polite and welcoming. I appreciated the ethical concern and courteous service they provided regarding pain and comfort
Hi Tamyka, Thank you for your review. We are pleased that we were able to make you feel comfortable and welcome during your root canal visits.
Fantastic experience: Friendly, welcoming and attentive to detail. Patient and explain treatment clearly to ensure i understand what to expect. Respect my choices and what products work best for me. 10/10
Hi Schania, Thank you for your review. We look forward to seeing you at your next visit.
Fantastic experience: My wife needed a Mandarin speaking dentist and she was very happy with the treatment she received from Joshua. All staff very friendly and helpful.
HI Carl, We are very pleased that we were able to help your wife and she was happy with her treatment.
Fantastic experience: Always had a good appointment with Gentle Dentistry Adelaide. Highly recommended! :)
Hi Mark, Thank you for taking the time to post a review. We look forward to seeing you next time.
Fantastic experience: Gentle by both name and in practice. Have been seeing Brandon and his team for 30 years. They are great dental professionals and very nice people. Cannot recommend them highly enough. Cheers Stephen N.
Thanks Stephen. We look forward to seeing you at your next visit.
Fantastic experience: Very nice place and the dentist makes you feel comfortable.
Thankyou for your review Brett. We pleased to hear that you felt comfortable at your dental appointment.
Fantastic experience: Absolutely outstanding, brilliant, professional, and incredibly caring assistance by Nick and assistance staff. I can't recommend highly enough.
Fantastic experience: I got Zoom whitening at Gentle Dentistry yesterday, I am pleased with the results. Totally worth it. They did 4 sessions of 15 minutes. 25% hydrogen peroxide. They also took some moulds of my teeth, it’s included in the price. I’m going there next week to pickup the take home trays. I’ll get a syringe of bleach solution, that will last one week. $30 to buy another syringe. My health care provider covered $150, I only ended up paying $450. Pretty good deal. My teeth are whiter and I can maintain my whiteness at home with the custom trays. I’m planning on buying the refill once a month. Also I’ve been going there for years for a checkup and cleaning. They put fluoride on my teeth afterwards, it’s really great. I also bought tooth mousse there, and I get a free toothbrush and toothpaste. The staff are great. Highly recommended.
Fantastic experience: Wonderful staff, very friendly and great service.
Fantastic experience: My first time visiting Gentle Dentistry for my son and I and it was a positive experience. Everyone from the receptionist to the dentist were very kind and sensitive around my dental needs. I’m very glad I was referred to Dr Nic and gentle dentistry. I feel very confident now with my treatment plan.
Hi Ruby, We are so pleased to hear that your first visit was a positive experience. We look forward to seeing you and your son at your next visit.
Fantastic experience: Nic is fantastic, have seen him for a few years and he's great with people experiencing anxiety and nervousness. He's relatable, pleasant and culturally safe.
Thankyou for your lovely review, Ash. We aim to make your visit a pleasant experience, and are pleased to hear that you felt comfortable at your appointment.
Fantastic experience: Have been coming to gentle dentistry for a while now and highly recommend their service. Honest and friendly ☺️ makes going to my appointments that little bit easier
It is wonderful to hear that we can make your experience at the dentist an easy, friendly experience.
Fantastic experience: Dr Josh was extremely friendly, and reassuring. He explained everything clearly ensuring we understood the procedure and after care. Thank you Dr. Josh
We are very pleased to hear that you had a pleasant experience at our practice and look forward to seeing you next time.
Fantastic experience: The practice lives up to their name - gentle. The staff are friendly, professional and worth traveling across the country to see.
Hi Kyra, Thank you for your lovely comments. We look forward to seeing you at your next visit.
Negative experience: Very unprofessional! Contacted them specifically for a consultation about gum grafting surgery. Despite confirming twice with receptionist upon booking that I was booking for sole purpose of a gum grafting consultation, I arrived at the appointment to be told that they did not offer that service at that location. Despite being lured to the appointment under false pretences and thus for no quantifiable reason I was still made to pay the consultation fee; BUT not before being insulted by the dentist as he attempted to make a joke about my very serious medical condition! Premises were dirty and I would urge anyone to stay away!
Hi Mel
Thank you for your feedback. We understand your frustration attending an appointment with our dentist, not realising that a specialist usually performs gum-grafting surgery, and a referral from a general dentist or GP is required to see a specialist.
Referrals were sent to two specialists, on the day, as discussed at your appointment.
Our reception area is cleaned on a daily basis and our consultation/surgery rooms are thoroughly cleaned after each patient.
We take all feedback on board and would be happy to discuss your concerns further, if you would like to phone the dental surgery on 8223 5908 and speak to the Practice Manager.
Fantastic experience: Amazing place All the staff are lovely. I Got my invisilign through them as well.. straight teeth for the win!
Fantastic experience: Very considerate and helpful
Fantastic experience: The doctor and the staff were extremely friendly and made me feel comfortable, no pain felt during the process. Everything was explained very well, before and during the procedure. Support staff was very helpful and patient as well. Will definitely be coming here again.
Hi Charles, Thank you for your kind comments. We are pleased that you felt comfortable and welcome at your first visit with us. We look forward to seeing you next time.
Fantastic experience: Dentist was kind and friendly, very knowledgeable. Looking forward to our next visit
We are pleased that you had a pleasant experience at our practice and look forward to seeing you next time.
Fantastic experience: Such a fantastic Dentistry. Happy people & very professional xx
Thanks for your lovely comment Raki. We look to seeing your happy, smiling face at your next visit! ☺
Fantastic experience: Fantastic experience, yes even at the dental surgery! Sarah is the greatest ❤️
Thanks Janina. Great to hear that your visit to the dentist is an enjoyable one!
Fantastic experience: I have been very impressed with Gentle Dentistry for the many years I have been with them. I highly recommend the reception staff and dental assistants who’ve I’ve always found helpful and efficient. I also highly recommend Dr Josh Zheng who has been my dentist for the last year or so. He is thorough and proactive in that he identified the cause of several problems with my mouth. He is also gentle and effective. I have a fear of dentists from childhood experience but I have never experienced any problems or pain with him and he is understanding of my fear.
Hi Arlene, Thank you for your lovely comments. We hope we can make everyone’s experience at our practice a pleasant one.
Negative experience: Worst experience! The dentist did a horrible job and I left feeling traumatized. They were supposed to send a referral for me to get surgery and they never did. Tried calling them several times when they said they would send it but never did. This dentist is not professional and more expensive there are better places out there. Do not go here!
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