Supreme Dental Boardwalk
Information about Supreme Dental Boardwalk
3030, Point Cook
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-14h
Welcome to Boardwalk Dental Surgery - Dentist Point Cook, your trusted dental practice in Point Cook.
Our experienced team of dentists offers a comprehensive range of services, from general dentistry to cosmetic dentistry and orthodontics.
We prioritise patient education and communication, ensuring you receive personalised treatment plans tailored to your unique smile.
With state-of-the-art technology and a gentle approach, we provide exceptional dental care in a warm and welcoming environment.
Book an appointment today and let us help you achieve optimal oral health and a beautiful smile.
Your dental well-being is our top priority.
Our comment from Top Dentistas about Supreme Dental Boardwalk:
Supreme Dental Boardwalk is renowned for its exceptional dental services and a welcoming atmosphere that makes every patient feel at ease. According to many satisfied customers, the clinic boasts a friendly and professional staff who are attentive to their patients' needs. Key highlights include:
- Highly skilled team: Patients have consistently praised the expertise of dentists like Dr. Samantha and Dr. Amanda, who are noted for their gentle approach and thorough explanations during consultations.
- Exceptional customer service: The reception staff, including Agnes, are appreciated for their warm greetings and efficient handling of appointments and inquiries.
- Comfortable environment: Visitors have noted that the clinic is modern, clean, and well-organized, contributing to a positive overall experience.
- Family-friendly: The clinic has been highlighted as particularly accommodating for children, with staff who help alleviate any fears and anxiety during dental visits.
Overall, Supreme Dental Boardwalk comes highly recommended for anyone seeking reliable and compassionate dental care.
Services and Treatments
Supreme Dental Boardwalk: Reviews
Fantastic experience: I had a great experience at this dental clinic. Samantha was very kind and explained the condition of my teeth and future care clearly during my general check-up. I was also very happy with the treatment she provided. Highly recommend.
Fantastic experience: Very professional receptionist and doctors. I received excellent service. I highly recommend this place, probably one of the best dentists I have ever visited.
Fantastic experience: Just wanna give a big thumbs up for the front desk lady. My friend who had a dental whitening procedure from other dentist located far away from Point Cook but they forgot to give her the desensitized gel. My friend was so frustrated and trying to get the same desensitized gel from other dentist but none of them would give her. Miraculously Supreme Dental Boardwalk does have the same gel and happy for us to get it. Deeply appreciated and would definitely recommend this dentist for others.
Fantastic experience: My daughter and I visited Dr Samantha yesterday for our check-up and Cleaning and we were both extremely happy with the experience. My young daughter usually gets nervous at clinics, but she wasn’t scared at all here and she actually enjoyed it! The dentist was very gentle, professional, and explained everything clearly without any unnecessary treatment. All the staff members were friendly, the clinic was clean, and everything felt very well organised. We were truly satisfied with the whole experience. Highly recommend!
Fantastic experience: Dr Samantha is the best dentist I’ve ever been to. She’s incredibly gentle, explains everything clearly, and makes you feel completely at ease. The whole team is friendly and professional, and the clinic is modern and spotless. I actually look forward to my appointments now — highly recommend!
Negative experience: If you get the right dentist, this is a great place to get dental cleanup and other dental hygiene done. the dentist. Some dentists are good. Others are like a car salesman trying to sell you major dental with fearmongering while not even doing even basic cleaning properly.
Hi Naval,
Thank you for your valuable feedback!
Negative experience: This Chinese dental clinic has very poor doctor level and poor front desk service attitude
Fantastic experience: Thanks Dr Amanda and friendly team at Supreme Dental Broadwalk for delivering such a great service!
Fantastic experience: Excellent People and the receptionist Axnes was so friendly
Fantastic experience: I took my wife to the clinic after she fractured her tooth. The dentist was professional, compassionate, and the fees were very reasonable. The staff is exceptionally skilled and able to communicate in multiple languages.
Fantastic experience: Fantastic Dentistry, Dr.Pam is professional and the dental work was a painless experience. Will be coming back for any future dental needs.
Hi Jude,
Thank you for your valued feedback, we appreciate it!
Thank you for your lovely feedback. We appreciate your positive review!
Fantastic experience: Fantastic team of professional people. Great service, caring, thoughtful, understanding and organised to all needs. I had major dental work (root canal and crown) done and couldn't be happier. Dr Amanda and her team did an amazing job. Thanks a heap to Dr. Amanda, Agnes and staffs. I highly recommend Supreme Dental Boardwalk to anyone looking for a reliable dental care provider.
Dear Linda,
Thank you for your kind words! We’re glad you had a positive experience and are happy with your dental work at Supreme Dental Boardwalk. We truly appreciate your recommendation. We look forward to provide services to you in the future!
Fantastic experience: Great experiences with nice team. Highly recommended.
Dear Shi Leon,
Thank you for your positive feedback and recommendation for Supreme Dental Boardwalk!
Fantastic experience: Had my dental check up and regular cleaning done here for the first time, and this is by far the best experience. The team was very friendly and helpful in explaining every single step very clearly. They were very knowledgeable with BUPA coverage as well. Great service by Dr Bethany, Agnes and Mag.
Dear Alvin,
Thank you for sharing your experience with Supreme Dental Boardwalk. We're so pleased to hear that your first check-up and cleaning with us was a positive one. Our team takes pride in providing friendly, thorough service and making sure every step is clearly explained, so you feel informed and at ease. It’s also great to know that our knowledge of BUPA coverage was helpful to you. We look forward to continuing to provide you with the best care at each visit!
Fantastic experience: Very helpful,friendly dental practice... I have had plenty of work done and I'm very pleased with all my treatment. Everyone is friendly and polite I would definitely recommend going for a visit if any work is needed.
Hi Phyl,
Thank you for your feedback. We are sorry to hear about the waiting time, please give us a call if you wish to discuss further. Thank you.
Fantastic experience: Dr. Pamela is very knowledgeable and intelligent and most of all she takes pains to explain the situation. Moreover the staff at Supreme Dental are very friendly and courteous
Hello Neville,
Thank you for taking the time to write this for us. We’re pleased to hear that Dr. Pamela and the team at Supreme Dental Boardwalk provided you with excellent care. We look forward to seeing you again soon. Please feel free to stay in touch.
Have a great day!
Fantastic experience: Professional. Friendly and helpful staff. Modern facility and equipment. Good service and advice
Hi S B,
Thank you for your valuable feedback!
Fantastic experience: I’ve done my check up and fillings here with Dr.Amanda. She is very patient and gentle. So I decided to get my crown surgery done with her and the result was satisfying. I don’t feel any discomfort throughout the whole process. Besides, the receptionist at the front desk has been so helpful too. She’s answered me all my questions regarding the treatments that I need and the relative cost before I make my booking. Thanks a heap to Dr. Amanda and Agnes.
Hi Chinyin,
Thank you for your lovely feedback. We appreciate your positive review!
Fantastic experience: Great service and friendly staff.
Hi A F,
Thank you for your feedback!
Fantastic experience: I recently visited Supreme Dental Clinic for a routine dental check-up and I must say, the experience was nothing short of exceptional. From the moment I walked in, I was greeted with warm smiles and a welcoming atmosphere that immediately put me at ease. The staff named Agnes at Supreme Dental Clinic was the epitome of professionalism and kindness. She took the time to explain each procedure thoroughly, ensuring I understood what was being done and why it was necessary. Agnes’s attention to detail and patient care is truly commendable. What really stood out to me was the clinic’s commitment to customer service. They went above and beyond to accommodate my schedule, answer my questions, and provide advice on maintaining dental health. It’s clear that they prioritize patient satisfaction and comfort. I left Supreme Dental Clinic feeling confident about my dental health and grateful for the outstanding service provided. I highly recommend this clinic to anyone seeking top-notch dental care delivered with an excellent customer experience.
Hi Ricky,
We sincerely appreciate your willingness to publicly share your positive experience. It is gratifying to hear that your interaction with our team was satisfactory.
We are fortunate to have a dedicated team passionate about their work and committed to providing personalized assistance to all our patrons.
Thank you for choosing to visit us once more, and we eagerly anticipate the opportunity to serve you again in the future.
Fantastic experience: Very amazing place with top-notch customer service, I was greeted by two friendly and young ladies called Agnes and Leslie. I came in for a scale and clean and Dr Amanda was very professional. Highly recommend this dental if anyone is in doubt!
Hi Zhan,
Thank you for sharing your positive experience with us, appreciate your feedback!
We are pleased to see that you had a great experience with us!
Fantastic experience: A great quality service, all staff are friendly and welcoming! Very easy to book appointments online!
Hi,
Thanks for the positive feedback! We're glad you enjoyed our service and found booking online easy. If you have any more questions or needs, we're here for you!
Fantastic experience: This place has the most affordable prices in Point Cook, and the treatment quality you get is just as good as other places, despite them not sending you broke! The dentists are very kind, willing to listen to your concerns, and explain everything they're doing as they do it. Agnes the receptionist is so so so nice, I really hope she sticks around for a while!
Hi Courtney,
Thank you for your positive feedback. We are glad to hear about your positive comments about our team and your experience in Supreme Dental Boardwalk!
Fantastic experience: Came in for multiple onlay prep and insert and I LOVE HERE! The clinic's modern, comfortable and hygienic. Busy when I came in but very organised and on time. Dentist explained procedures thoroughly and addressing all concerns with patience. Dentist and the assistant were both quick and gentle. The receptionist was also friendly and professional, went through payment and helped me claim it straight away. NO MORE DENTAL-PHOBIA. Recommend+++
Hi Hairuo,
Thank you for your valuable feedback, we are glad to hear about your positive experience!
Fantastic experience: Professional service, friendly staff. Highly recommended.
Fantastic experience: Having in this dental practice for several years, from a small business into a new practice, confidently say it's been consistently excellent. The team is professional, caring, and the quality of care has been consistently high. I appreciate the long-term relationship and trust I've built with my dentist here.
Hello Sunny,
We appreciate you sharing your experience publicly. It's great to hear that you've had a positive experience with us and continue to trust our services.
Take care, and we look forward to seeing you at your next appointment!
Negative experience: Came in for a general dental check up and clean today, I am genuinely so disappointed in the service, had to come back as the clean was not done properly and still had plaque on my teeth and left feeling so uncomfortable after my return visit. I wasted my money and time trusting the dentist that works here only to have to now go elsewhere and get this service done again as I don’t want to go back here. I do not recommend this dental clinic.
Hello, Steph.
Thank you for sharing your feedback with us. After investigating the incident with our team, we'd like to provide you with an update. It appears that in response to your dissatisfaction earlier in the day, our team offered you an additional service at no charge in the afternoon. We were under the impression that you were satisfied with this resolution, as we received confirmation from you at the time.
We genuinely made every effort to address and compensate for your concerns. It's disheartening to see that despite our attempts to resolve the issue, you remain unhappy. We're committed to providing the best possible experience for our customers and encourage open communication. Please don't hesitate to reach out to us so we can better understand your needs. Thank you.
Negative experience: Don't bother going here, see someone else. Booked in for a simple dental clean - really unhappy with the quality of work and the overall experience. Would NOT recommend
Hello, Tom.
We're disappointed to hear about your experience, especially considering we couldn't locate your records in our system. We take pride in our professional services and would have been more than happy to assist you if given the opportunity. However, it seems there might have been a misunderstanding as we have no record of your visit to our clinic. Please feel free to reach out if there's anything else we can do for you.
Fantastic experience: I had a tooth pulled and my dentist was very gentle. I experienced some pain a week later (Boxing Day) while the shop was closed. I messaged on Facebook and got a response within 30mins. The next day I received a phone call for a check up (no charge). I'd just like to add the pain I had was from the neighbouring tooth, not the one I had extracted. Also pre existing. I have full faith in this clinic. All are genuinely caring. Thanks guys and I'm glad I now have a trusted dentist.
Hi Daryl,
Thank you for your valued feedback, we are glad to hear that you had a positive experience at our clinic!
Fantastic experience: Great professional service. Staff are very friendly and informative.
Hi Shaun,
Thank you for your valued feedback, we are glad to hear that.
Fantastic experience: Dr. Savi was very professional in her job. Explaining and treating my teeth professionally. Less pain, less nervous. Thank you Savi, Grace and Becky. Recommended.
Dear Mustapa,
Thank you for your feedback, we are glad to hear that!
Negative experience: Based on negative reviews. Fixed them. Or soon be Shut Down.
We have flagged and reported this review as we are unable to locate this patient in our system, which suggests it may be spam.
Negative experience: I booked appointment on phone for my 12yrs old son for braces consultation. On the day of appointment I went with my son and xray that I already had. Dentist just had a look at the xray, not even had a look at my son's teeth, and told us that she can't treat and I have to go to the specialist. We came out within only 2 minutes and I was charged full consultation fee. Really? So to hear that this dentist can't treat my son you charged me a fee? I expressed my disappointment before leaving and informed them that this is not fair practice. Later receptionist told me that since my son is 12yrs old they can't treat, he should be at least 16yrs. At the time of booking the appointment I had clearly mentioned the age but still they booked the appointment knowing that they can't do the treatment. This is totally ripping off the people for money. DON'T GO THERE. There are many other better clinics around.
Fantastic experience: This is the best I have ever been to a dentist clinic, the doctor technology is very good, whether fillings or tooth extraction, do not feel pain, also very gentle patience for children, reasonable charge, especially at the front desk, miss service attitude is very good, very good for patients, tender care, in a word, the dental clinic will not let you down.
Fantastic experience: Superb service, Agnes from reception stand out amazingly, she know very well on what she does and her wealth of experience working in dental has really helped facilitate a smooth process throughout our dental experience. My 3 members from my family have been cared by 3 of the dentists they all have a good culture of being very friendly and caring. 5 stars is well deserved, highly recommended!
Fantastic experience: My first time in this dental practice yesterday and I'm going back for more with my family. The service is excellent, from the front desk to the professionalisms of the dentist and the dental nurse, and the prices are reasonable.
Fantastic experience: The service is awesome. Staff are very professional, from the Dentist to the front desk. They are very friendly and helpful. Their customer service standard is pretty high. I would like to thank: 1. Agnes. Her professionality, customer service, is something that is very rare to find nowadays. Her attitude of helping customer is extremely good. 2. Dr Brendan. His passion, his skills, are awesome. He does his job very very well. Conclusion: I will DEFINITELLY come back, and introduce all of my community to Broadwalk Dental Surgery. Thank you
Fantastic experience: My boys and I had a check and clean with Dr Amanda,she so nice and patient with my kids. Other 2 staff were friendly and kind even helped me look after my kids while I had a check and clean recommend if u need anything
Fantastic experience: Had an incident after 5pm on a Friday with my 1yo - the new dentist fitted her in despite never having seen my family before. He was fantastic with her (and me- my eldest had severe dental issues and that’s the last thing I wanted for my baby too). Very gentle but quick and thorough. Also used the opportunity to check oral hygiene and educate. Very personable. Highly recommended.
Thanks Belinda . So happy we could help you .
Fantastic experience: Professional service, nice staff, reasonable price, and perfect result. very satisfied!
Fantastic experience: I had a check-up and clean with Dr. Brendan and he did such a good job! I was feeling less nervous during the appointment because he was very patient and comforting. He ensured that I made an informed decision on any treatment that has to be done. Also, the reception were very friendly and helpful. Would definitely recommend them to my friends and family! Good job, Boardwalk Dental Surgery!!
Fantastic experience: Great service in an emergency, highly recommended
Fantastic experience: Great dental practice with extremely gentle and understanding dentist. I hate needles (who doesn’t!) but Santhi was great, very patient and an almost pain free filling. I would highly recommend
Negative experience: If anyone is considering going to boardwalk dental surgery for any dental work/procedures I suggest you look elsewhere as this dentist – Santhi Thambyrajah and medical staff are, shocking and pay no attention to the client’s dental health but are focused only on making money. They rip you off left right and center! The dentist and medical staff are VERY DODGY and don’t stick to what the client wants and just start procedures without even letting the clients know how much they cost! I was booked only for a clean (which is $115) and was charged $175. They tried forcing me to take an unnecessary X-RAY and made me pay a check-up fee although the dentist did not even consult with me! As a paying customer I expected a good service from what I thought was a professional practice and I am VERY DISAPOINTED and will be taking this matter further. I am also very disappointed that customer feedback is not taken to improve services provided instead the staff provide positive reviews about their own business to promote it and cover up mistakes.
Dear Sharanya,
I am concerned with the complaint you have made and have looked at your treatment records. I have noted that we have not had any xrays done for you at our practice since 2013.
The ADA guidelines is dental xrays every 6-18 months. https://www.ada.org/~/media/ADA/Member%20Center/FIles/Dental_Radiographic_Examinations_2012.pdf.
If you have concerns about the safety and need for dental xrays, please follow this link
https://www.ada.org.au/Your-Dental-Health/Younger-Adults-18-30/Dental-X-Rays. This explains why x-rays are necessary to diagnose oral health diseases occurring in between your teeth. X-rays are a part of routine dental examinations.
I have also looked at the item numbers charged, we charged for a routine examination and a scale and clean, which is what we did. Your last routine examination was one year ago and the last clean was 9 months ago. The guidelines recommend a routine dental examination and scale and clean every 6 months. The fee has increased by $5 for both,as we have had a review of fees.
I am sorry you think that what we did was unnecessary but we are doing our due diligence in delivering a high standard of care to all our patients. If you have any concerns, please feel free to contact me directly on 83539100. Thank you.
Jennie Young
Practice Manager
Negative experience: If only i could give negative stars. Absolutely disgusting service, was once a reputable dentistry and now their priority is to make money. Constant phone calls and forced to make appointments knowing that outrageous cancellation fees apply. They feel free to take x-rays and fillings when just going in for a clean without consulting with patients and then hit you with a ridiculous bill at the end. Receptionist claims that they didn't know. This has happened multiple times. Spare yourself the problem and avoid at all costs
Hi Pristan, as the practice owner , I'm sorry that you feel that way, At Boardwalk Dental surgery, we have always aimed to provide the highest standard of dental treatment. The patient''s well being has always been our motivation. We have never made money our priority . We have never harassed patients with constant phone calls ,neither have we forced anyone to make appointments. We understand that circumstances may arise when the patients may need to cancel appointments at the last minute and have never enforced cancellation fees as claimed. Our practice manager gives courtesy calls to our overdue patient to gently remind them that they are overdue for their recall. We are only doing our due diligence. We first saw you as a patient at our practice on 29th Aug 2015 . We did an examination, scale and xrays at that time . As you were new to us , we needed the xrays to made a proper diagnosis. We then saw you again in June 2016 and December 2016 for furthur treatment. You were never forced to have xrays at any of those appointments. We gave you a courtesy call the day after your treatment in Dec 2016 to see how you went after the treatment .During that call, no mention was made of any furthur appointments . We did not get in touch with you again till April 2018 . All we were doing is our due diligence in reminding you that your check up was overdue. We left a voicemail message asking you to call us if you wanted to book. At no stage did we force you into booking any appointment. At every appointment, always make it our practice to let patients know exactly what we are doing, before we go ahead with any treatment and offer treatment plans so the patient is aware of the cost. Feel free to contact us to discuss any of these issues further.
Negative experience: This is a BUPA Member's First provider and supposed to charge as per BUPA rates. They charged me $32 extra for a filling on top of Bupa's rates and the receptionist was unwilling to do anything about it in the first instance. I clarified with BUPA and then finally the Surgery offered me refund for $32. She blamed it on computer glitch, but it seems unlikely as my other fillings with exact same item number was actually charged as per BUPA rates. I was offered no apology for the amount of time I had to spend in getting my refund. Makes me wonder how many other people have been ripped off in the past.
Hi Ujjwal,
We are sorry to hear about your issue. I , as practice owner have checked the accounts and it was a genuine computer glitch. We cant explain how the price changed but please accept my sincere apology and we are happy to discuss what we can do to make up for the inconvenience. Please call us and we can discuss this further. Please be assured that it was a genuine error and not a deliberate attempt to rip anyone off. We take pride in our integrity when treating our patients and would never rip anyone off.
Fantastic experience: Very good with children. My 7yo son had an extraction on Wed, despite being very nervous it was a quick and easy procedure. Highly recommend for children and straight shooting dental advice..
Fantastic experience: Great service. Professional and friendly. Will be returning for regular check ups. Highly recommend.
Fantastic experience: Amazing customer service and lovely ladies
Fantastic experience: Great service, great team. Made my wife feel at ease during her pregnancy.
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