South Street Dental Centre
Information about South Street Dental Centre
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 8h-16h
- wednesday: 9h-18:30
- thursday: 9h-17h
- friday: 8h-14:30
- saturday: (closed)
As the leading O’Connor dental surgery, South Street Dental Centre offer a comprehensive range of general, cosmetic and sleep dentistry using the latest methods and technology to deliver the best results for you. Using their vast skills and knowledge, our team of highly qualified and experienced dentists are dedicated to providing flawless results for your dental treatment. If you're looking for a dentist near Fremantle to assist with your dental issues, contact South Street Dental Centre today.
Our comment from Top Dentistas about South Street Dental Centre:
South Street Dental Centre has earned a stellar reputation for its exceptional patient care and professional service. Clients consistently praise the friendly and courteous staff who create a welcoming environment from the moment you enter the clinic. The practice is known for its comprehensive approach to dental health, with experienced dental professionals like Dr. Henry Chan and Dr. Tee Ming Shaw receiving accolades for their skill and gentle demeanor.
Highlights of South Street Dental Centre include:
- Empathetic Care: Patients highlight the genuine concern shown by the entire team, making each visit comfortable and reassuring.
- Clear Communication: The staff provides detailed explanations of procedures and treatments, ensuring that patients feel informed and at ease.
- Modern Facilities: The clinic is equipped with state-of-the-art technology offering the latest in dental care.
- Positive Outcomes: Many clients have shared transformative experiences, reporting enhanced confidence and satisfaction after their dental procedures.
- Child-Friendly: Parents appreciate the team's ability to make children feel relaxed and at ease during visits.
Overall, South Street Dental Centre is highly recommended for anyone seeking quality dental care in a friendly and professional setting. With a commitment to excellence and patient comfort, it stands out as a top choice for dental services.
South Street Dental Centre: Reviews
Fantastic experience: ⭐⭐⭐⭐⭐ I cannot recommend South St Dental Implants highly enough. From start to finish, the entire team was caring, kind, and incredibly professional. They took the time to explain everything clearly and made me feel comfortable and supported throughout the whole process. Dr Tee Ming Shaw was absolutely wonderful, professional, gentle, and genuinely caring. I highly recommend him. He made me feel at ease every step of the way and his work has completely changed my life. Having my teeth done here has been truly life-changing. They didn’t just give me a new smile they gave me back my confidence. I honestly feel brand new. The level of care, attention to detail, and compassion shown was outstanding. If you’re considering dental implants or dental work of any kind, South St Dental Implants and Dr Tee Ming Shaw are absolutely the place to go. Thank you for giving me a smile I’m proud of again! And i feel like the old happy me it has been years since i have felt this confident and happy within myself ✨ From the bottom of my heart thank you south st dental you are all amazing. You have given me a reason to smile again. ❤️
Thank you so much for your heartfelt review! We are thrilled to hear that your experience at South St Dental Implants was so positive and life-changing. It’s wonderful to know that we could support you through your journey. Your kind words motivate us to continue delivering the best care possible. Thank you for recommending us and sharing your experience. If you ever need anything in the future, please don’t hesitate to reach out! x
Fantastic experience: I had a great experience at South Street Dental with Kimberley Howe, their dental therapist. She was friendly, approachable, and made me feel at ease from the moment I arrived. I really appreciated how clearly she explained each step of the process—it helped me understand what was happening and feel comfortable the whole way through. I left feeling well cared for and confident in the treatment I received. Highly recommend!
Thanks for your wonderful feedback Ryan. We appreciate your time to acknowledge the care and expertise you received from Kim. We will be sure to let her know! Cheers x SSDC team
Fantastic experience: An excellent dental practice. Dr Te has done an outstanding job on my new veneers. Always friendly and welcoming from the whole team when I come in, which is nice. I would highly recommend these dental specialists to friends and people I like. My teeth were actually damaged after a serious motorcycle accident. So they have saved a painful future (as far as my teeth are concerned), and given me back confidence to smile with their impressive aesthetic dental skills. Thank you Dr Te.
We are very pleased to know that you have enjoyed the treatment received by Dr. Te, he is certainly a very nice person and an amazing professional. We're happy that you are confident to smile again :) and we appreciate you taking the time to give the business a positive review.
Fantastic experience: I have been visiting South Street Dental for over 4 years now and whish I had found them many years earlier. All of the Staff have always been very professional and kind towards me. As soon as you walk in the entrance, you are greeted with a lovely smile by the young lady's at the front desk. Dr Te (AKA Mr T) is always on time and happy to see me. He is happy to answer any questions i may have about my teeth etc during my dental work. He is very patient, careful and precise with a steady hand and has a good sense of humour. Ashley, Ashlee or Ashleigh lol was assisting Mr T on my last 2 visits and has an awesome sense of humour and made me laugh. It was like we were all friends for half an hour lol. They both made me feel very comfortable. I would highly recommend getting all your dental work done at South Street Dental Centre ☺️☺️
Hi Allan, we are elated that you enjoyed your time with us, and thank you for letting us know! Feedback like this continue to drive us to be better :) Thanks for visiting, we also loved your company!
Fantastic experience: They fitted my daughter straight in and did such a fantastic job after she chipped her front tooth. Everyone was so empathetic and caring and the did such a great job. Walked in with an upset little girl, and walked out half an hour later with the biggest smile. Thank you
Thank you so much for your kind words and for taking the time to share your experience with us.
We're glad to have helped your daughter leave with a big smile, it's wonderful to know we were able to help turn an upsetting situation into a positive one :)
Fantastic experience: I had my wisdom teeth removed here. I had a great experience and felt safe the whole time! Highly recommended
Thank you for your feedback, glad we could help :)
Fantastic experience: South street Dental is an amazing place Soon as you walk in your greeted with warms by Tess who is an amazing person. The staff are so polite. I go there to get my teeth clean and checked and Mrs Sukhdeep is so professional she is amazing and she make me brush way better than I've ever had because I don't want to let her down Well done South Street 5 stars
Thank you for your kind words, George! We're so glad to hear about your positive experience at South Street Dental. We appreciate your feedback and look forward to seeing you again soon!
Fantastic experience: I have been a regular visitor to the clinic for several years now. While I haven't encountered any major issues with their dental service, I find it puzzling that all the reviews consistently praise the clinic's excellent service. Unfortunately, every time I visit, I am consistently kept waiting for over 45 minutes. I can't help but wonder if it's just a coincidence or if I am simply an unlucky customer. As I sit here contemplating this, I feel compelled to write a review to express my frustration before it slips my mind before my next visit (in six months). It's particularly frustrating because I have taken time off work to attend these appointments, and I believe the phone staff should have the courtesy to inform me if there will be a delay. **Edit-I changed my review from 2 stars to 5 stars as there was no delay in my last appointment
Thank you for continuing your trust in our services, and also for writing this feedback. We are glad it's not a major issue (dental wise), however the potential for 'running overtime' is a frustrating one for the both of us. Yes, informing the next patient as you have suggested is something we try to do when possible. A better solution is to allocate more time per appointment, and schedule more complex procedures at certain times of the day to allow some buffer. Please bear with us on this as we are always changing to improve, this is why feedback is important, so thanks again :)
Fantastic experience: Excellent very friendly staff ..really felt comfortable with all the professional help and advice given ..latest and modern technology for imaging giving me a total understanding of all work needed Very flexible with booking days and times Very impressed and excited to continue my journey on the health of my teeth. Thank you very much and see you again soon Moose
Thank you! We appreciate your time in leaving us such a positive review. Looking forward to seeing you again too!
Negative experience: I got my teeth extracted and the dentist put alot of pressure my adjacent teeth just turned too much and but not it hurts to much. I dont know what to do next
Hi Ekam, the first thing to do as stated on our aftercare instructions is give call us with concerns of any nature. Providing personalised advice via public channels is not ideal from a professional standpoint. It is good to note that extraction is a procedure that is never pleasant. A successful technique involves grip, rotational pressure and counter-pressure which sounds like exactly what you experienced. We will check back on you privately to see if there is anything we can help with.
Fantastic experience: Proof that going to the dentist doesn't have to be like pulling teeth. Friendly, accommodating and always gentle even if your last trip to the dentist was that caravan that came to high school.
Gee I think you got in the wrong caravan, the curtains made of teeth instead of beads should have rung alarm bells
Fantastic experience: Always happy with the service I receive. All the staff are very professional and friendly.
Hi Rebecca, we are delighted that you had a positive experience and value your feedback. Thank you!
Fantastic experience: These guys are amazing. Great dentist and even better customer service.
Thanks so much for your feedback, YOU are amazing, we are glad to be of help!
Fantastic experience: Amazing work, super nice and kind people.
Hi Nadav, thank you for your time in leaving such a positive review, we really appreciate it :)
Fantastic experience: Very good with kids! Thank you Henry!
Thanks for your kind feedback. Henry is always steady and gentle with everyone, however, we must credit you with how great you were with your girls! Glad we were able to help :)
Fantastic experience: The most professional, clean, comforting and reassuring dental centre I’ve been to. Treatment was handled with extreme high care, very gentle and kind. Thank you for your excellence. I’m very happy with the results!
Thank you for letting us care for you, and thank you for taking the time to reward us with your positive comments!
Fantastic experience: Efficient and great staff
Dear Judith, thank you so much for your feedback! Thank you for entrusting us with your dental health and wellbeing, it's good to know we can be of help during strange times.
Fantastic experience: All staff members are so kind & friendly. Dentists & nurses are super caring and make you feel comfortable right away.
Thanks for taking the time to review us, we are happy to know we did right by you :)
Fantastic experience: I got my wisdom teeth taken out with Dr Chan and the whole process was fantastic. I was quite anxious on the day, but both him and Dr Sophie Anderson (anesthesiologist) made me feel perfectly comfortable. They explained everything, answered all my questions, and were lovely to chat to. Would recommend this practice to anyone needing work done on their teeth. They are also incredibly affordable, which was a relief for me as well.
Hi Jamie, we are so happy to hear of your positive experience! Thank you for your time in reviewing us, feedback like yours do help other people feel less anxious about seeking treatment - this is the reward we strive for!
Fantastic experience: I have been coming to this dentist for a few years now everyone is always helpful and lovely. Tess is always willing to answer questions you have or help with anything you need. All the dental nurses are caring and I had Dr Henry Chan remove my widosm teeth and the procedure went really well. He explained everything well and I get uncomfortable going under general anaesthetic but I was calm knowing I was in good hands !
Hi Shaniya, we are so happy to hear you had a positive experience! Our dedicated staff have a wealth of knowledge to share, and sharing means caring :) Thanks for your time in writing this review, have a great day!
Positive experience: good dentist - sometimes communication isn't the best but they really can through recently in helping my daughter visit the surgery for free just to get used it before she actually sees the dentist as she's only young
Thanks so much for the review, Monica Smith Gooley! It's always good to see a parent being so proactive with their children, you have both done well. Feel free to text this number any time and we'll respond ASAP :)
Fantastic experience: I have been to many dental clinics around in Perth and Sydney metro areas and never been satisfied with my dental treatment until I found South street dental clinic. Staff is very friendly, helpful, skill full and they all know their jobs very well. Their customer service is exceptionally great. In my opinion, If you have something like South street dental clinic in your city there’s no point going somewhere else. Thank you for giving me my smile back Dr. Henry .
Wow thanks for spending all that time writing this review, it really means a lot to our staff. We look forward to your next visit :)
Fantastic experience: Excellent customer service as well as a very thorough clean that was so much more pleasant and pain free than anywhere I’ve been in the past. I refuse to go anywhere else.
Hi Chris, that's so good to hear! We love having you and the family visit :) Thanks for the review
Fantastic experience: Dr Henry Chan and his staff are excellent and provide a friendly and professional service. Highly recommended!
Thanks so much for the review, Clarissa Ganda! Feel free to text this number any time and we'll respond ASAP.
Fantastic experience: Saw Dr.Chan for wisdom teeth removal. Super friendly and professional. All healed up with no issues - Highly recommend!
That's lovely to hear Andrew, it also helps that you are a great patient following all our surgery after-care advice :)
Fantastic experience: Cannot rate this place high enough. Receptionist is fantastic, knowledgable and always on top of my appointments. Te one of the dentists is great, puts you at ease and extremely professional. The cleanliness is top notch and medical equipment and machinery they have is only caparable to dentists in Germany which is top of the range! Would highly recommend to everyone!
Hi Danny, we have been using our 'lockdown' time to better ourselves! It's been great receiving encouraging comments from all our awesome patients, so thank you!!
Fantastic experience: South St Dental is both professional & caring. I had my wisdom teeth removed recently by Dr Henry Chan after I had been experiencing pain and swelling. Everything was explained to me thoroughly, the procedure went smoothly and the follow up was very efficient. I felt completely comfortable under the care of Henry and his amazing team, I would highly recommend South St Dental.
Hi Hannah, glad to hear everything went well. Surgery is what we do best! We love what we do because we have amazing patients like yourself taking time to reward us with kind words. Thank you!
Fantastic experience: Excellent facilities and professional staff, thanks!
Hi Grace, thanks for choosing us to take care of your dental health. We are glad you had a positive experience and took the time to comment here, it means a lot for the team. See you again soon!
Fantastic experience: Brilliant dentists and the environment is lovely too! I have a serious phobia of dentist visits but Henry and his crew are gentle and make sure there is no pain! My children also see Henry and they love going back. Love it, 5 stars!!!
Thank you! Aren't you glad we have a whole arsenal of things that can relax/knock you out :) good thing you are not passing that phobia onto your kids - they will be the only kids that boast they love to visit the dentist! It must be the stickers.....
Fantastic experience: Henry Chan and the practice was recommended to me by a friend and I highly recommend the team here. I'v'e been coming here for 3 years for my yearly clean, check-up and teeth whiting. I travel from north of the river to O'Connor. Despite the distance I feel it's worth the travel because I have trust in them, as they are very clear and honest with the service they provide.
Aww thanks for taking the time to write this, we will be sure to pass this onto the girls who take care of you. Your comments are very encouraging and it's what we always strive for! We always love seeing you in our clinic.
Negative experience: Visited in 2018 for a scale and clean and assessment and paid a reasonable price of $115. The staff then were very friendly. Visited again a month ago and was charged an extortionate amount for the same service..$300!!! Not only that but the technician was very rude and made several inappropriate comments to me.. She also xrayed my teeth without letting me know that she was adding on to my bill. she also charged me for the dentist who assessed my teeth for all of 5 seconds.. another $60.. he missed several things that were wrong with my teeth. They also convinced me to pay for some expensive toothpaste that has completely ruined my teeth! I used it for three weeks (2 months was the recommended time) and now ALL of my teeth are incredibly sensitive to temperature and flossing... Thanks a lot! You should tell your patients when you are adding HUNDREDS of dollars on to their bill.. and maybe be a little more polite when seeing them. I will not be returning.
Dear Claire, sorry you felt that way - we will be reviewing our bedside manner with our so this feedback really helps. Every single procedure is itemised and we are confident that our fees are more reasonable than most as they are set and audited/regulated by HBF. Rest assured any providers who "overcharge" can be fined or lose their provider status. As with many exams of the body, all practitioners need some imaging done to fully exclude (or diagnose) a condition, however the cost should have been provided to you out of courtesy. There are many variables which can cause teeth sensitivity - many are from mail ordered at-home whitening kits or lifestyle changes. However we will also feedback to our supplier. Please give us a call if you still have any other concerns and thanks for your time with this feedback.
Negative experience: I did my filling for $200 plus around end of June 2019. My tooth felt a little sensitive again 3 weeks ago. It has just been 7 months. I thought it would last a lot longer than that. I did not even like to bite on hard foods or whatsoever. What a disappointment. I guess I had to do filling again and it would cost me another $200 plus on the same tooth. What a waste of money.
Dear Chyi Ching Ooi, it’s unfortunate you feel that way, however, unless the filling has fallen out - there are many variables to consider. It is possible that if you feel discomfort from an adjacent tooth (referred pain), it is possible the gum line is receding and exposing the sensitive dentine, it is possible you may have a sinus infection or pressure (from a recent cold?) affecting the tooth root. All the above can be managed independent of the filling. For example using a softer toothbrush to not damage the gum line, using a “sensitive toothpaste” to see how that goes with exposed dentine etc. If you’d like to give us more clarification of your situation we’ll be better able to advise so please give us a call, thanks.
Negative experience: Went in for a check up and clean, felt I was pushed into xrays at the time by a dental nurse, didn’t feel at all comfortable and wasnt explained the full cost up front. I left feeling quite violated and payed more than double of what I was expecting for the service. When querying the account I was offered a 10% refund for my next visit. Sorry, that’s not good enough, I won’t be going back
Dear Chris, sorry you felt that way - we will be reviewing our bedside manner so this feedback helps. As with many exams of the body, all practitioners need some imaging done for them to fully exclude (or diagnose) a condition. It is professional responsibility they carry. With benefit of hindsight in all areas of pathology, an X-Ray or test result that is all clear may seem like it was unnecessary but ironically it needs to be done to prove the matter. All our procedures are itemised according to the service provided, and we are confident that our fees are more reasonable than most. Please give us a call if you still have any other concerns and thanks for your time with this feedback.
Fantastic experience: I have avoided going to the Dentist for a very long time but i am so glad that i came here Dr Henry Chan did a fantastic job between him and Sunny they cured my phobia only wished i had gone there sooner
Hi Mike, Curing a phobia - that’s a rather dramatic way of putting it - but we are happy to have helped! Knowing you feel this way is the most rewarding part of our profession, thank you!
Negative experience: I didn't go here personally but my elderly father did. Paid $900 all up for a filling and ended up with his molar pulled out for this much.
Dear Laura, usually feedback is more constructive to us when coming from the person receiving our service. Due to our strict confidentiality code we cannot seek nor disclose patient details. Should your father have any concerns please encourage him to give us a call so that we may first identify him as our patient and address any issues he may have. Bear in mind that no two patients are alike, thus all our treatments are carried out according to the individual’s needs and medical situation. Thanks for your understanding.
Fantastic experience: Great service from staff, highly recommended for all your dental care!
Hey Joshua thanks for coming in, we are grateful for your wonderful feedback!
Fantastic experience: I have had a phobia of going to the dentist my whole life so I left it 6 years before seeing a dentist. I saw Dr Henry Chan for a check up of my teeth and this was my first time at this dental centre. I was very, very ill for almost a year with chronic ear pain and dizzyness that doctors and specialists couldn’t figure out. Turns out, I had 4 impacted wisdom teeth that were really severe and they were infected with an abscess and a cavity causing lots of pain. Dr Henry Chan and Tes (the lovely, informative receptionist) made it so easy for me and I can’t thank them enough. It’s day 8 after my surgery that was performed by Dr Chan and I’m recovering well. Not only are they affordable and reasonable with their pricing, they are genuinely friendly and caring people. This will now be my regular place to go to :)
Thank you for giving us the opportunity to assist. We are always about the whole person, not just teeth. We understand something like this can impact on general health and well-being and will always try our best to help. Thank you for your feedback <3
Fantastic experience: Brilliant
Thanks for your feedback Paul, we do have some of the best and highly experienced practicioners in the state :)
Fantastic experience: Very good experience :) All the staffs are very friendly and dr. Henry Chan is very patient and skilled
Thanks for the 5 stars, we appreciate your time :)
Fantastic experience: Lovely place, friendly,professional and no frills. Highly recommended !
Thanks Jane, we look forward to seeing you and your family again soon. We are grateful for those kind words.
Fantastic experience: Great service, skilled staff
Hi Chas, thank you! We are glad you had a good visit :)
Fantastic experience: Ok so I know most people think that their dentist is the best and I also used to think that too until I came to South Street Dental. Henry and his team are by far the BEST dental practice I have ever been to in AUS or NZ. Whether it is surgery or just a filling, Henry has used his skills, experience and understanding nature to make the experience as pain free and comfortable as possible for me! He is truly an extremely talented man with the backing of an excellent admin team and hygienists which makes their service second to none. I HIGHLY recommend Henry to anyone who is anxious about going to the dentist as he makes the experience seem like a breeze. Trust me you will NOT be disappointed! (And no, I did not get paid for writing this review nor do I have any personal association with anyone at South Street Dental lol)
Hi Jasper, thank you for appreciating the efforts of our staff. We are first and foremost here to care and deliver the best. Hopefully we can create a place where everyone can feel valued and comfortable. We are glad you enjoyed your visit, and thanks for the time you took to leave a wonderful review!
Fantastic experience: Been to a few dental centre and this one is by far the best! Nicely furnished and above all friendly and helpful staff.
Thanks for the kind words, we do love seeing you and the family, have a a safe and Merry Xmas
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