Bupa Dental Chermside

Negative experience: Good idea if I could explain myself to the owner.Thank you

Negative experience: Booked an appointment. Left notes in the note field in the online booking portal. Booked time off to get work done. Then the day before the appointment they called to advise they had to cancel my appointment. Most unprofessional nonsense I have seen in my entire life

Fantastic experience: Dr Chris has looked after my family’s dental care for a few years now, and his work has been consistently excellent!

Negative experience: I went for my appointment for filling with Dr. Chris. They called Saturday morning to ask if I want to prepone my appointment from Monday to Saturday, I agreed and went at given time at 3pm on Saturday. Dr. Chris was busy and I waited for half an hour and then I was called. He examined and asked to get an x ray for that tooth, second molar. I agreed and then he asked me to open my mouth so he can put local anaesthesia. I told him I had x ray prior many times, never ever they wanted to do anaesthesia before x ray but he insisted anyway that I would be better with anaesthesia. I being a specialist in radiology went with my judgement and requested x ray without anaesthesia. Anyways x ray happened and I asked him what all kinds of filling materials are my options, instead of giving me information he said no matter what you choose, it’s all going to cost same. I didn’t know what to say. Then said he has to give anaesthesia before filling. I again told him if I can go ahead without it. He said, he won’t be able to clear it and it won’t be a good job. I agreed reluctantly but injection was so painful and I was screaming while he continued, I knew that much pain was not a good sign. Even during the procedure, He was hurrying. His assistant was not good with suction and I was about to gag few times, I raised my hand 3-4 times , but he didn’t stop and didn’t even ask the reason. He put the mouthpiece to keep my mouth wide open without telling me that he was going to do it and what it is for. He completed the filling in 5 minutes max. Filling was done and I got up, he handed me two small toothpaste and asked to use them and it’s all done and I can go. He told me he grinded my tooth and now it won’t be bear pressure from opposing tooth, he didn’t ask or counselled or given options. He just told after he is done. I asked if I have to follow dietary restrictions. He said no. Next morning when anaesthesia wore off, I had a big cheek bite and then I read about it as it is important to eat only soft food till anaesthesia wears off as people tend to bite their tongue and cheek without realising. And then a day later, shit started, I had bad pain on same side of jaw, going to angle. I called them again but asked for experienced dentist. Being a breastfeeding mother, round o clock on painkillers it was hard time for me. This new doctor examined me and suggested tests, I asked if they will charge me for that. She said yes normal consultation charges and depends on tests done. I said this was complication of procedure and follow up visit , I don’t think should be charged for that so I would rather leave. So this new dentist examined and either she couldn’t understand or she just didn’t want to tell me, but she send me with a referral to orthodontist and antibiotics. It didn’t settle and I called a colleague dentist practicing at different place and he after detailed history, he told me this must have been injury to muscle with anaesthetic injection. It been 4 weeks, it’s still painful. I am seeing a different dentist now. But all this experience at chermside dental was traumatic and that’s not how doctor’s deal, not in a developed country.

Fantastic experience: Dr Chris Beni did an awesome job filing in my chipped and worn down teeth - they now looks like I never damaged them, good as new! Highly recommend Dr Chris, as my go to dentist he's very professional and great at explaining the process, always pleasant to deal with.

Fantastic experience: If you, like me, are terrified of the dentist, please take my advice and book in with Dr Chris Beni (Dr Chris). He is fantastic, ensures to keep you calm through the whole appointment and never allows you to get consumed by anxiety. Made a dreadful experience completely bearable and comes strongly recommended.

Fantastic experience: I was very impressed with the level of care I received from Dr Chris today. He demonstrated excellent skill and patience throughout the appointment and provided clear and thorough explanations about my dental concerns. As someone who can feel anxious during dental visits, I found his calm and reassuring approach very comforting. I felt well informed and at ease the entire time. I would highly recommend his services to anyone seeking quality dental care.

Fantastic experience: Highly recommend Dr Shayun’s services. A very kind, friendly yet young dentist with a world of knowledge and bright future ahead of him.

Fantastic experience: Very happy with the reception staff and the clinician Chris.

Fantastic experience: I can’t recommend Dr. Chris highly enough. He’s by far the kindest, most patient dentist I’ve ever had. What truly sets him apart is his meticulous attention to detail, he never rushes and always ensures I’m fully comfortable and informed at every step. Dr. Chris genuinely cares about his clients, and it shows in everything he does. He’s not just a skilled professional, but a genuinely kind person who always puts his clients’ best interests first. I can’t thank him enough for all the effort he has put towards improving my teeth.

Fantastic experience: Highly recommend Dr. Shayun Ford, very caring and skilled

Fantastic experience: It is easy to deal with Dentist Benny & his team as they are client focused & ready to help.

Fantastic experience: Friendly and accommodating reception staff with making and changing appointments when "life happens". Great dentists amd follow-up too! Thanks Clancy and the team!

Fantastic experience: Amazing experience. Professional dentist and great customer service.

Fantastic experience: Had a double appointment with Dr Shayun who has completed 2 complicated fillings. Great experience and made me feel very comfortable at all times, nice work team!

Fantastic experience: Dr Shayun is amazing, thank you for making my dental visit less scary . And you are sweet - Sandy

Fantastic experience: Dr. Meenaz and her assistant was great with my 7 year old daughter who needed a tooth filling and is a nervous and anxious patient.

Fantastic experience: Dr Shayun Ford Made my experience very easy and settled my nerves Highly recommend

Fantastic experience: Dr Evelyn, the assistants and reception staff have always been so lovely and welcoming. Dr Evelyn has cured my dental anxiety my her gentle, kind approach. I would highly recommend her and the Bupa Dental Chermside team!

Fantastic experience: Dr. Shayun Ford at Bupa Dental Clinic Chermside provided excellent services to me on my first and subsequent visits. The best dentist I ever had. He is so skilful, friendly, kind and gentle. Yet he is only very young. A bright future ahead. Thank you for your work.

Fantastic experience: Bupa Dentas are fantastic from reception staff to dentists and dental assistants. I had a great experience with Dr.Shayun Ford. My appointment was 1pm Thursday 20th. He was very professional, kind, caring and thoughtful. Vidal assisted, she was very professional and kind.

Fantastic experience: The dentist and her assistant made me feel super comfortable and was very reassuring through out my whole appointment. Thankyou so much Dr Meenaz!

Negative experience: I visited Bupa dental chermside branch. Unfortunately, my experience was far from satisfactory. Terrible service Will no be returning.

Fantastic experience: Dr Shayun was amazing! He made me feel comfortable from start to finish. My cleaning was painless, and Dr Shayun took the time to explain everything clearly. Highly recommended!

Fantastic experience: Dr Minaaz was fantastic when i went in with a broken tooth. As someone who gets very anxious at the dentist, she calmed my nerves and explained everything in great detail. The reception staff were lovely as well. They were very accommodating and friendly!

Fantastic experience: The Dental Bupa Centre at Chermside is fantastic! The facilities are modern, spacious, and well-designed, providing a comfortable environment for treatments. However, what truly stands out is the exceptional staff. From the friendly reception team to the skilled dentist, everyone was welcoming and attentive. The dentist took the time to thoroughly explain my treatment, even showing detailed before-and-after images of each tooth, which was incredible. It was fascinating to see my teeth up close like that! Additionally, the receptionist clearly explained how my insurance policy works, including what was covered and what wasn’t. They went above and beyond to explore different payment options, and in the end, I didn’t have to pay anything for the service. Overall, it was a wonderful experience, and I can’t recommend them highly enough!

Fantastic experience: Highly recommend Chermside Bupa Dental. The reception staff and Dr Chris are so friendly and accomodating and provided great care . Thanks so much !

Fantastic experience: Dr Clancy is great! So accommodating and the reception staff are just beautiful- especially Janet. Fantastic dental practice!

Fantastic experience: I am extremely satisfied with the superb care provided by Dr. Shayun Ford! I moved to this clinic because of Dr.Shayun Ford, and he has proven to be a remarkable young dentist with outstanding skills and a polite, professional demeanor. Dr. Ford's dedication to his patients is evident in his clear explanations and effective communication. I highly recommend Dr. Ford and extend my gratitude to the lovely team. I love my teeth and my smile more than ever! Thank you, Dr. Shayun Ford - 10/10.

Negative experience: Janice, the receptionist, was quite rude (grumpy old lady). I tried to rebook my missed appointment from yesterday, but she kept emphasizing that I didn't show up despite receiving multiple text reminders. I will never go to this clinic again.

Negative experience: Made me wait for 1 hour from the scheduled appointment time and after waiting for 1 hour, I was told they are not sure when the dentist is going to finish to see me. Not sure how things are planned and work HERE. So surprised and disappointed.

Fantastic experience: Clean, on time, and precise. Excellent accessibility and skilled dentists.

Fantastic experience: Very clean, modern suite and professional dental check up and cleaning services

Negative experience: A bad place to go for dental appointment. I had been waiting for a month to book with them and they canceled on the day of the appointment because of a broken chair. Ridiculous and never come back.

Fantastic experience: As someone who gets a bit nervous going to the dentist, Dr Vivian totally exceeded my expectations. I’m so glad I’ve now found a dentist who I can trust. The entire experience was pain-free, positive and comfortable. She was very thorough but also efficient and it’s obvious that she genuinely cares, taking the time to explain things and put my mind at ease. I couldn’t recommend her more!

Fantastic experience: Very easy process from booking to receiving the service. Very nice and helpful ladies at the front desk. Very professional dentist (Vivian). Highly recommended.

Fantastic experience: Thank you Dr Clancy Williamson!!! Listen up, fellow dental-phobes, I've got a story that'll make you believe in dental miracles. Picture this: I am a 40-something-year-old who's more terrified of dentists than a cat at a dog show. That's me! Now, I've had some wild dental escapades in my time, including several not-so-friendly encounters as a kid. So, the thought of any dental procedure honestly has me breaking into a sweat. But Dr. Clancy Williamson? He's like the unicorn of dentists – patient, understanding, and able to emapthetically respond to my fears. My adventure with Dr. Williamson began with a wisdom tooth extraction, a journey I'd delayed for years due to a not so plesant partial extraction in the past. The moment I strolled into his practice, I was greeted by the friendliest dental gang ever, that made me feel comfortable. Dr. Williamson himself is a legend. He's not just a dentist; he's a dentist-whisperer. Before my procedure, he sat me down and didn't just address my concerns; he embraced them like a pro. My bizarre tales of dental fears and a chatty wisdom tooth were met with his "I've heard it all" grin. During the extraction, Dr. Williamson's chill attitude helped me forget I was even in a dentist's chair. It's like he's a magician, performing dental tricks. To sum it up, Dr. Clancy Williamson is my dental hero. He's not your average dentist. If you're a little terrified of dentists, he's your guy. Thanks, Dr. Williamson, for making the dentist's chair a ok place to be!

Fantastic experience: Dr John Lin was very gentle, very informative. Reasonable prices, I recommend seeing him.

Fantastic experience: Our experience at Bupa Dental Chermside was just amazing. It's such a convenient location right inside Westfield Mall Chermside. We consider Dr. Seung Yoon Lee as our family dentist for almost 3 years now. He is very helpful, understanding and perfect. He cares for his patient, He make sure we feel comfortable and calm. His skills, knowledge, attention to detail & professionalism is 10/10, 5 star rating or first class! Coming from overseas, We didn't expect to find such a lovely dentist in Brisbane. We are so grateful for Dr. Seung Yoon Lee and We are happy to highly recommend Dr. Seung Yoon Lee for all your dental needs, procedures or consultations. When looking for a good, reliable and trusted General Dentist in Chermside, Choose Dr. Seung Yoon Lee!!! he is great and he provide the best service at all times... Thumbs up!

Fantastic experience: I've been going here for years and just wanted to share my gratitude to the staff who are always so nice and caring, the service is amazing. A huge huge shout out to Evelyn, a true professional who is incredible at what she does, thanks for all your help. And not forgetting Janice and the girls on reception, nothings ever to hard and you always fit me in. Thank you.

Fantastic experience: From the minute you walk into this practice you are made to feel welcome, Claire and her assistants were awesome, explaining the procedures and ensuring l was comfortable throughout the whole process. I remember going to the dentist as a kid was always a painful experience but those days are well gone now. Thanks

Fantastic experience: Janice and Dr John Lin - Caring, understanding and patient focused, they make every visit here, fun and memorable! Best dental service on the Northside. And a shout out to Dr Claire who has just joined! Welcome to Aus

Fantastic experience: Dr Evelyn is the best she is so gentle and thorough and makes you feel comfortable. Plus I’m with BUPA so it’s very affordable

Fantastic experience: Dr Evelyn is just amazing, she is an excellent dentist, always very gentle and polite. Reception staff are very friendly. Strongly recommend this place :)

Fantastic experience: Dr Yoon and his dental assistant Courtney were really great and made me feel super comfortable. The two receptionists out the front were super lovely and welcoming and made the whole process extremely easy! I was made aware of everything going on and everything was explained super clearly. Highly recommend

Fantastic experience: Very accomodating clinic, always a blast visiting for my routinely check-ups etc! Big thanks to the team especially, Janice and Dr Yoon Lee

Fantastic experience: First time general check ✔

Fantastic experience: So nice♡

Fantastic experience: Dr John and Kylie are simply the best. They made me feel so comfortable and talked me through what they were doing every step of the way. I’ve never felt comfortable going to the dentist until I found these two angels. Highly recommended them. Thank you so much for everything. See you again in 6 months. Amelia.

Fantastic experience: Great clinical and personal care

Fantastic experience: everyone was nice and helplful

Fantastic experience: Good service. Addressed all my concerns.

Fantastic experience: Recommending Dr. Yoon Lee. He's very considerate, gentle, skillful and professional. Thanks also to Kylie. She would reassure me and remind me to breathe deeply when I was tensing.

Fantastic experience: Doctor Puneeta and her assistant Manpreet are wizards. I got my first two fillings done today and nearly fell asleep on the chair while they were at it. Highly recommend.

Fantastic experience: Extraordinary good and friendly service

Fantastic experience: Service was fast, friendly, I felt comfortable and well looked after as a patient

Fantastic experience: Our family see Dr. Yoon Lee and his dental nurse Kylie. They are a fantastic team. I wouldn't see anyone else and highly recommend them. My three kids have gone from being nervous and scared to go to the dentist to loving going and being able to sit through the procedures with no issues. Dr Yoon Lee and Kylie are kind, patient, fun and very warm and welcoming.

Fantastic experience: Very helpful and understanding

Fantastic experience: I had my dental checkup and cleaning carried today by Dr. Kannu & Manpreet, they were very much professional and did an excellent job. Would like to highly recommend them. Keep up good work!!!

Positive experience: The dentist and assistant are very nice and gentle. I am happy with the service. But during the treatment, there was odd mecanical noise that didn't stop. It seems the dentist and assistant don't care about it.