The Avenues Family Dental

The Avenues Family Dental
349 Waterworks Rd
4060, Brisbane
+61733666444

Opening hours

  • sunday: (closed)
  • monday: 8h-18h
  • tuesday: 8h-21h
  • wednesday: 8h-21h
  • thursday: 8h-21h
  • friday: 8h-18h
  • saturday: 8h-14h

We are an experienced team of dental professionals and support staff. We pride ourselves on our friendliness, quality of work and up-to-date equipment

Our comment from Top Dentistas about The Avenues Family Dental:

The Avenues Family Dental is a highly recommended dental clinic located in Ashgrove, Australia. With a commitment to providing excellent service, the clinic has garnered numerous positive reviews from satisfied patients.

Some of the strengths highlighted by users include:

  • Exceptional Care: Patients appreciate the thoroughness and attentiveness of the staff, who ensure that each visit is as comfortable and stress-free as possible.
  • Friendly and Professional Staff: The team is known for being welcoming and supportive, creating a positive atmosphere for both adults and children.
  • High-Quality Treatments: The dentists take time to explain treatment options and procedures, ensuring that patients feel informed and at ease.
  • Convenient Services: Many users have noted the quick appointment scheduling and the ability to provide immediate treatment in emergency situations.
  • Child-Friendly Environment: Families appreciate the gentle and caring approach used in treating younger patients.

Overall, The Avenues Family Dental stands out for its dedication to patient satisfaction and quality dental care.

The Avenues Family Dental: Reviews

4.9/5 (113 Reviews)
Alex Greben 1 month ago

Fantastic experience: Excellent service

The Avenues Family Dental
The Avenues Family Dental

Thank you for your feedback, Andrew! We’re glad your visit to our dental clinic in Ashgrove was a positive one. Our team always strives to make patients feel comfortable and supported. The Avenues Family Dental

Michael Banney 2 months ago

Fantastic experience: Great place

The Avenues Family Dental
The Avenues Family Dental

Thank you for your feedback, Michael! We’re glad your visit to our dental clinic in Ashgrove was a positive one. Our team always strives to make patients feel comfortable and supported. – The Avenues Family Dental

Richard Kendall 2 months ago

Fantastic experience: Top quality dentists who provide options and take time to understand the patient views

The Avenues Family Dental
The Avenues Family Dental

Thank you for your feedback, Richard! We’re glad your visit to our dental clinic in Ashgrove was a positive one. Our team always strives to make patients feel comfortable and supported. – The Avenues Family Dental

Andy Douglas 2 months ago

Fantastic experience: Peter Allen is calm, polite, professional and always helpful. Highly recommended as the dentist of Brisbane!

The Avenues Family Dental
The Avenues Family Dental

Thank you for your feedback, Andy! We’re glad your visit to our dental clinic in Ashgrove was a positive one. Our team always strives to make patients feel comfortable and supported. – The Avenues Family Dental

Alexis Stockwell 2 months ago

Fantastic experience: Very caring and gentle and kind to a nervous patient, thank you so much and can’t recommend higher enough

The Avenues Family Dental
The Avenues Family Dental

Thank you for your feedback, Alexis! We’re glad your visit to our dental practice in Ashgrove was a positive one. Our team always strives to make patients feel comfortable and supported. – The Avenues Family Dental

Tom Finn 2 months ago

Fantastic experience: Friendly staff and very competent professionals. Highly recommend this practice.

The Avenues Family Dental
The Avenues Family Dental

Thank you for your feedback, Tom! We’re glad your visit to our dental practice The Avenues Family Dental was a positive one. Our team always strives to make patients feel comfortable and supported. The Avenues Family Dental.

Patricia Peel 2 months ago

Fantastic experience: Excellent care. Each visit the dentist takes the time to check on the patient well being. Makes the client aware of any work that is required. Follow ups as required. Can not recommend them highly enough.

The Avenues Family Dental
The Avenues Family Dental

Thank you for your feedback, Patricia! We’re glad your visit to our dental practice The Avenues Family Dental was a positive one. Our team always strives to make patients feel comfortable and supported. The Avenues Family Dental.

Wayne Butler 2 months ago

Fantastic experience: I was able to make an appointment within two days of having a dental issue. The treatment was thorough and resolved my problem immediately. The staff were very professional and polite and they explained everything so I understood my treatment and the plan moving forward. Highly recommended. Thank you.

The Avenues Family Dental
The Avenues Family Dental

Thank you Wayne

Carmel Turpin 2 months ago

Fantastic experience: Always excellent with good communication and explanations. Dental and clerical staff are great.

The Avenues Family Dental
The Avenues Family Dental

Thank you so much, Carmel.

Matt Pini 2 months ago

Fantastic experience: Michael has been fantastic and makes keeping dental health easy.

The Avenues Family Dental
The Avenues Family Dental

Thank you, Matt.

David Holt 2 months ago

Fantastic experience: Always a good experience

The Avenues Family Dental
The Avenues Family Dental

Thank you, David.

Sarah C 3 months ago

Fantastic experience: Our family has been coming here for over 10 years! The dentists and their assistants are professional and empathetic. The ladies on Reception always greet us with a smile! Prior to coming here, I was always anxious about going to the dentist, but not anymore! You can’t really go wrong with the Thunderbirds on the wall as well!!!

The Avenues Family Dental
The Avenues Family Dental

Thank you Sarah for the lovely feedback. Merry Christmas!

Robert Johnston 3 months ago

Fantastic experience: Every doctor and admin person I have ever had the pleasure of speaking to in this company over the last 5 years has been amazing.

The Avenues Family Dental
The Avenues Family Dental

Appreciate the feedback Rob

Tony Anderson 3 months ago

Fantastic experience: Very sorry to see Michael go. Hopefully he will have a long and happy retirement. To the Practice generally, keep up the good work.

The Avenues Family Dental
The Avenues Family Dental

Cheers Tony. Merry Christmas to you and your family

tristan grist 3 months ago

Fantastic experience: Very good clean

The Avenues Family Dental
The Avenues Family Dental

Thank you Tristan

Ian Lipton 3 months ago

Fantastic experience: Very happy with the standard of care.

The Avenues Family Dental
The Avenues Family Dental

Thanks for the feedback Ian

Lauren McCairney 3 months ago

Fantastic experience: Dr White was fantastic. Friendly, gentle and even sang a little song while he reviewed my daughter’s chart, putting her completely at ease. Highly recommend seeing Dr White.

The Avenues Family Dental
The Avenues Family Dental

Thanks for the feedback Lauren. Nick loves his singing!

Donna Bee 3 months ago

Fantastic experience: Always friendly at check in with minimal wait time. Miriam makes you feel relaxed and is very thorough taking time to explain all procedures offering advice when required. She always introduces her dental assistant which is a very considerate and inclusive act of kindness. I would highly recommend The Avenues Dental to anyone.

The Avenues Family Dental
The Avenues Family Dental

Thank you Donna for the lovely review

Fran Hind 3 months ago

Fantastic experience: Thorough clean and so gentle.

The Avenues Family Dental
The Avenues Family Dental

Thank you Fran

Simone Sakzewski 3 months ago

Fantastic experience: Jo is an amazing dentist

The Avenues Family Dental
The Avenues Family Dental

Thank you Simone!

Julien Tydink 3 months ago

Fantastic experience: My dentist is Michael Thorpe who has always been professional and provided excellent care. I have been going to Avenues Family Dental for many years and have been more than happy with their service. Wishing Michael a well deserved and happy upcoming retirement!

The Avenues Family Dental
The Avenues Family Dental

We appreciate the feedback Julien! Merry Christmas

Ed S 3 months ago

Fantastic experience: Great service, friendly expert dentist and bulk billing.

The Avenues Family Dental
The Avenues Family Dental

Thank you for the nice feedback Ed.

Noel S 3 months ago

Fantastic experience: Very professional and friendly practice.

The Avenues Family Dental
The Avenues Family Dental

Cheers Noel. Appreciate the feedback!

Bob Anderson 3 months ago

Fantastic experience: Friendly and efficient staff in very convenient location

The Avenues Family Dental
The Avenues Family Dental

Thanks for the good feedback Bob

Jane Oshea 4 months ago

Fantastic experience: Dentist a delight and reception staff great. A really positive experience !

The Avenues Family Dental
The Avenues Family Dental

Thank you, Jane, for your lovely feedback.

Marie Semmens 4 months ago

Fantastic experience: A big, big thank you to Annette Gareis today for caring for my husband. He came in to have his six monthly Check, Scale & Clean It was found he also required two fillings which had fallen out due to the age of the fillings . Annette explained what was needed & I went to the Reception Desk to organise an appointment for these fillings. Immediately Mel was able to tell me that a patient had cancelled their appointment. It followed my husband’s appointment. She asked if he would like to have the work done immediately. Annette felt he was fine to endure an hour in the chair for this work. He has turned 90 years of age. We were saved having to return to have the fillings done. My husband and I were very happy to be given the appointment. Then Mel made me a cup of tea while I waited for him. This demonstrated caring and concern to all parties concerned. Again thank you Annette, Mel and Natalie Les and Marie Semmens

The Avenues Family Dental
The Avenues Family Dental

Thank you Marie. Will pass your nice feedback on!

Angela Arthington 4 months ago

Fantastic experience: I am deeply grateful for the careful treatments and explanations from Dr Mike during two implantations.

The Avenues Family Dental
The Avenues Family Dental

Thanks Angela. Will pass the great feedback to Dr Mick!

Paris Akbari 4 months ago

Fantastic experience: A big thank you to my dentist Michael and the whole team at Avenues Family Dental! Everyone there is so kind, professional, and welcoming — they really make each visit easy and comfortable. Highly recommend them!

The Avenues Family Dental
The Avenues Family Dental

Thank you Paris for the wonderful feedback.

Anne Hetherington 4 months ago

Fantastic experience: Friendly staff and very professional service

The Avenues Family Dental
The Avenues Family Dental

Thank you for the great review Anne!

Darren Henry 4 months ago

Fantastic experience: Always professional and friendly. I’m a huge fan of the business and it’s staff.

The Avenues Family Dental
The Avenues Family Dental

Thanks Darren. Appreciate your feedbAck!

Jess Gordon 4 months ago

Fantastic experience: Always such a lovely experience coming here. I live in Bulimba now and happy to make the journey as everyone has been so kind and caring. Thank you to Natalie and Mel this morning for answering all my questions and being so lovely. Highly recommend if you are looking for a dentist.

The Avenues Family Dental
The Avenues Family Dental

Thank you Jess. We have passed your feedback to Mel and Nat!

Gail Forno 4 months ago

Fantastic experience: Great team and love going here. Always friendly and quick. Highly recommend.

The Avenues Family Dental
The Avenues Family Dental

Thank you Gail. Lovely feedback.

Andrew Hassall 4 months ago

Fantastic experience: Great service, good care and friendly chat from dentist Jo Mattner

The Avenues Family Dental
The Avenues Family Dental

Thank you Andrew for the great feedback!

Matt Richards 4 months ago

Fantastic experience: Can’t recommend the team enough, super friendly with an awareness of your comfort being front of mind. My daughter used to be terrified of the dentist until we switched to here. There is now no anxiety and looks forward to going. 10/10 recommend!

The Avenues Family Dental
The Avenues Family Dental

Thank you Matt for the great feedback!

Margo McLay 4 months ago

Fantastic experience: Every single time I go and see my dentist Dr Michael Thorpe, I’m so grateful that he looks after me. From the time I arrive, I’m welcomed by very lovely staff and looked after so well. there’s never been an issue at all and I’ve been going there for years. I have recommended many friends to The Avenues Family Dental practice.

The Avenues Family Dental
The Avenues Family Dental

Thank you Margo for the wonderful feedback!

Karla Mahmut 4 months ago

Fantastic experience: A great dentist. Thorough and professional and in a pristine setting.

The Avenues Family Dental
The Avenues Family Dental

Thank you for the feedback Karla

Graeme Swanson 4 months ago

Fantastic experience: I have seen Nick White twice with very tricky dental issues. Both times he resolved the problem and made it look easy. The art of a true professional. Thanks

The Avenues Family Dental
The Avenues Family Dental

Thanks Graeme. We are glad you had a positive experience. Will give Nick your feedback.

Charlotte Mitchem 4 months ago

Fantastic experience: Been going for years with my family. All the staff are incredible and welcoming ((:

The Avenues Family Dental
The Avenues Family Dental

Appreciate the lovely feedback Charlotte

Lissjen Cadenas 4 months ago

Fantastic experience: Amazing!

The Avenues Family Dental
The Avenues Family Dental

Thank you Lissjen!

David McDonald 5 months ago

Fantastic experience: Always love my visits with Dr Thorpe

The Avenues Family Dental
The Avenues Family Dental

We appreciate the feedback David!

Ricardo Moffatti 5 months ago

Fantastic experience: Great dentist - awesome friendly professional staff

The Avenues Family Dental
The Avenues Family Dental

Will let the team know! Appreciate your comments Ricardo

Monika Lindemann 5 months ago

Fantastic experience: Jo is an excellent dentist, and is always positive and cherry

The Avenues Family Dental
The Avenues Family Dental

Thanks Monika. Will pass your feedback to Jo

Lin Kendall 5 months ago

Fantastic experience: Very helpful and caring.

The Avenues Family Dental
The Avenues Family Dental

Thank you Lin

Noel Harris 5 months ago

Fantastic experience: Very good and courteous staff.

The Avenues Family Dental
The Avenues Family Dental

Good to hear Noel. Thanks for the feedback.

John King 5 months ago

Fantastic experience: All went well .

The Avenues Family Dental
The Avenues Family Dental

Appreciate the feedback John. Thank you

Paul N 5 months ago

Fantastic experience: I had difficult surgery performed in order to maintain a strategic molar. The complication of stitches and fillings were gratefully painless and professionally completed. Monitored over six week recovery, and final assessment showed success beyond my expectations. Thank you Dr Annette - fantastic work! Thank you too Michael - it's a great practice.

The Avenues Family Dental
The Avenues Family Dental

Thank you for your feedback Paul. We are happy to hear that.

Karin kuno 5 months ago

Fantastic experience: From reception to the dentists,abd dental assistants - all friendly, helpful and efficient

The Avenues Family Dental
The Avenues Family Dental

Thank you for your kind words Karin

Rebecca Maple 5 months ago

Fantastic experience: In an emergency they found time and relieved my very painful tooth. Professional, caring and a Dentist with lots of experience

The Avenues Family Dental
The Avenues Family Dental

Thank you for your feedback Rebecca

Kate Arcus 5 months ago

Fantastic experience: Fabulous dentitions and support staff. Happily recommend them to friends.

The Avenues Family Dental
The Avenues Family Dental

Thanks Kate for the lovely feedback.

Daniel Lucas 5 months ago

Fantastic experience: Always have a great experience!

The Avenues Family Dental
The Avenues Family Dental

Good to hear. Thank you Daniel

David Mcnulty 5 months ago

Fantastic experience: Jo is the best dentist

The Avenues Family Dental
The Avenues Family Dental

Thank you David. Will ensure Jo receives the feedback!

Mel Norman 5 months ago

Fantastic experience: Excellent experience. Thanks for looking after all my family's dental needs. We will miss Dr Thorpe and wish him all the best for his retirement.

The Avenues Family Dental
The Avenues Family Dental

Thanks for the feedback Mel. We strive to do our best.

Candice 5 months ago

Positive experience: I was well looked after and think highly of your service

The Avenues Family Dental
The Avenues Family Dental

Thank you for your feedback Candice

Lauren Vollbon 5 months ago

Fantastic experience: Vanessa, phenomenal as always!

The Avenues Family Dental
The Avenues Family Dental

Will pass this on to Vanessa. Thank you Lauren

Michael Gibbs 5 months ago

Fantastic experience: All personnel were friendly, polite, efficient, helpful and effective.

The Avenues Family Dental
The Avenues Family Dental

Thank you Michael. Will give the team this great feedback.

Nielma Grant-Taylor 6 months ago

Fantastic experience: There is a very professional and friendly team at The Avenues Family Dental.

The Avenues Family Dental
The Avenues Family Dental

Thank you Nielma

Phillip Graw 6 months ago

Fantastic experience: Painless experience

The Avenues Family Dental
The Avenues Family Dental

Thank you for the feedback Phillip

Mark Daunt 6 months ago

Fantastic experience: Excellent

The Avenues Family Dental
The Avenues Family Dental

Thank you Mark!

Shan Jeff 6 months ago

Fantastic experience: Have been coming to Avenues for over 5 years - it is our family dental. Friendly team, great communication, thorough treatment and really helps the kids to understand how important dental care is.

The Avenues Family Dental
The Avenues Family Dental

Thank you Shan. We will pass this great feedback on to the team!

Tom Thom 6 months ago

Fantastic experience: Couldn't be happier. Professional and friendly service

The Avenues Family Dental
The Avenues Family Dental

We are happy about this feedback Tom. Thanks for taking the time.

Matthew Law 6 months ago

Fantastic experience: They were kindly able to fit my daughter in very short notice to repair a broken tooth. Care was excellent and very happy with the results.

The Avenues Family Dental
The Avenues Family Dental

Thanks for the feedback Matthew!

Ivey C 6 months ago

Fantastic experience: Always a great experience with our children’s dental appointments at this practice. Professional and friendly staff. Highly recommend…

The Avenues Family Dental
The Avenues Family Dental

Thank you Ivey. Will pass on your feedback

Chloe Hunter 6 months ago

Fantastic experience: Wonderful staff, always leave feeling listened to and well cared for. Thank you JP and The Avenues staff. :)

The Avenues Family Dental
The Avenues Family Dental

Thanks Chloe! Will let the team know.

Wayne 6 months ago

Fantastic experience: Friendly experienced Dental Clinic, always welcoming at the front desk. Dentists are amazing, highly recommend

The Avenues Family Dental
The Avenues Family Dental

Thank you for your lovely feedback Wayne

Troy Dobell-Weakley 6 months ago

Fantastic experience: Great dental service from Venessa and the team. Painless and Thorough. Highly recommend this service.

The Avenues Family Dental
The Avenues Family Dental

We will let Vanessa and the team know your feedback

Kym Buck 6 months ago

Fantastic experience: Lovely, friendly staff who go the extra mile to accommodate your needs.

The Avenues Family Dental
The Avenues Family Dental

Thank you Kym

Helen Lashmar 6 months ago

Fantastic experience: Great people at this practice

The Avenues Family Dental
The Avenues Family Dental

Thank you Helen

Diana Malfitana 6 months ago

Fantastic experience: Peter Allen is legendary. Fitting me at night and past my bed time to repair a broken crown! It dislodged earlier that same day.

The Avenues Family Dental
The Avenues Family Dental

Will give Peter this feedback. Thank you Diana

Joseph Hauser 8 months ago

Fantastic experience: The staff and Dr Shannon were amazing. I hate going to the dentist but they were so quick, gentle and professional I think I might actually start going for regular checkups and cleans here instead of waiting until something goes wrong. Also, I forgot my health insurance card and the reception staff were so friendly and helpful they showed me I could set it up on my phone very easily. Wish I could give 6 stars!

The Avenues Family Dental
The Avenues Family Dental

Thank you Joseph for your feedback! We will pass this on to our team.

Matt Webster 9 months ago

Fantastic experience: Michael Thorpe and team are all excellent

The Avenues Family Dental
The Avenues Family Dental

Thanks for the positive feedback Matt!

Alex Hepson 9 months ago

Fantastic experience: I have seen Dr Shannon twice now and both times she has been very gentle and thorough in her cleaning and checking of my teeth. Highly recommend!

The Avenues Family Dental
The Avenues Family Dental

Thank you for your feedback Alex

M Beat 1 year ago

Fantastic experience: I highly recommend Dr Shannon Sia. She is hands down one of the best dentists I have ever had the pleasure of meeting. She has an excellent bedside manner - she’s very attentive and gentle while being extremely skilled with a kind and understanding personality. I cannot recommend seeing her enough. She’s made it possible to enjoy seeing the dentist!

The Avenues Family Dental
The Avenues Family Dental

Thank you for your review. We will ensure Shannon receives this great feedback.

Darcy Ross 1 year ago

Fantastic experience: I’ve been going here a couple of years and every dentist I’ve seen has been great. I just had some wisdom teeth removed under local by Jungin Park and I have to say as someone who has never even had a filling, he and the staff made me feel really comfortable and I barely even felt the tooth get taken out! I highly recommend, and they always try to give you the best pricing options with private healthcare or not. jungin also organised for me to have an extra consult after my initial removal without charge just to answer a question I had and reassure me, you’re in great hands for you or your family here.

The Avenues Family Dental
The Avenues Family Dental

Thank you Darcy for your feedback. We are happy to hear this and will pass this on to Jungin.

Jake Stacey 1 year ago

Fantastic experience: I always dreaded seeing the dentist until I visited this practice. I have seen Dr Lorraine Lim Park for some time now and can't recommend her enough, especially if you're nervous about going to the dentist. She has resolved all my dental issues and her friendly nature always put me at ease. My partner now sees her regularly as well. Thanks always for a great service.

The Avenues Family Dental
The Avenues Family Dental

Thank you Jake for your great review. We appreciate it and will ensure Lorraine receives the positive feedback!

Stefanie Overlack 1 year ago

Fantastic experience: Myself and my 4 children (19, 17, 11, 8) have been attending Avenues Family Dental for 3yrs. We find the staff friendly and professional. My 8yr old daughter has special needs and alot of dentist would refer a child especially one with special needs to a specialist but Dr Vanessa was happy to see her and with the support of the staff we got the job done saving me alot of money. They accept the child medicare and also my healthfund rebate for afew things which also saves me money, cost is so important to my family. I have also seen Dr Annette for my jaw issues, her treatment really helped and her follow-up aftercare was really appreciated. Everything you need is there so no need to travel for X-rays and the lovely ladies at the front desk always have everything ready and organised for quick and easy payment process. If you are looking for a new friendly and affordable dentist I highly recommend The Avenue's Family Dental.

The Avenues Family Dental
The Avenues Family Dental

Thank you Stefanie. We will pass this feedback along. Appreciate it!

Connor Speirs 1 year ago

Fantastic experience: Have been coming here for years, finally found a practice that all dentist and staff go above and beyond and are so helpful. Thanks Avenues.

The Avenues Family Dental
The Avenues Family Dental

Thanks Connor - appreciate your feedback!

Danica Larnach 1 year ago

Fantastic experience: The staff at Avenues family dental are incredible. Always so friendly and helpful!

The Avenues Family Dental
The Avenues Family Dental

Appreciate your comments Danica. Thank you!

Rachael Kerruish 1 year ago

Fantastic experience: I was beautifully looked after by Dr Joanne Mattner, who along with the team at the Avenues Family Dental have been providing exceptional care for the past 10 years I've been visiting. Health insurance covers most things, but more important than price is that you really do feel cared for and confident after visiting!

The Avenues Family Dental
The Avenues Family Dental

Thank you for your kind words Rachael. Will pass your feedback on!

Yiver Suarez 1 year ago

Fantastic experience: Thanks you ! Very much.

The Avenues Family Dental
The Avenues Family Dental

Thank you Yiver!

Olesia Grigorova 1 year ago

Fantastic experience: I'm very happy with my visit to "The Avenues Family Dental"! The staff is polite, and my dentist, Michael Thorpe, did an amazing job. Now my teeth look great! Thank you.

The Avenues Family Dental
The Avenues Family Dental

Thank you for your feedback Olesia

Paddy Wilkins 1 year ago

Fantastic experience: Very impressed with Shannon she came across compassionate and very gentle doing my filling. Didn’t even feel the needle. Awesome

The Avenues Family Dental
The Avenues Family Dental

Thank you for your feedback Paddy. We will share this with the team.

Jeri Brennan 1 year ago

Fantastic experience: I’ve been to this dentist twice now and had really good experiences both times. Michael is fantastic and I would definitely recommend him.

The Avenues Family Dental
The Avenues Family Dental

Thank you for your feedback Jeri.

Mirabelle Chandler 1 year ago

Fantastic experience: 5 stars! Michael and his team are amazing! They have looked after my mum and I for years at other practices and have just been great. Front desk are always lovely and have been very friendly and helpful to work with when enquiring about quotes and new procedures. I sent my partner in to get his Twisted tooth looked at and Dr Michael was able to help very quickly and help coming to the rescue with a solution. I appreciate the care that the team take with us all considering that the dentist can be a scary place so there’s no need to worry about having issue with Dr Michael or the team

The Avenues Family Dental
The Avenues Family Dental

Thank you for your kind words Mirabelle!

XO 1 year ago

Negative experience: I had a very unpleasant experience, Michael was very rude, impatient and not understanding or gentle. The reception were nasty and snarky too, wouldn’t recommend

The Avenues Family Dental
The Avenues Family Dental

We take your feedback seriously. Unfortunately, there is no record of you attending our practice. We pride ourselves on our kind and considerate customer service. Please contact the practice so we can rectify this matter.

Emma Masri 1 year ago

Negative experience: I deleted my first review because the staff had the amazing idea to put my personal procedure information in their response, I would just like to say how disrespectful, disgusting and violating that is. Like I have said, this is my personal experience and as professionals I would expect that you wouldn’t breach patient confidently like that. My review is not disrespectful, it’s my opinion, this is why google reviews exist. So please respect my thoughts and do not include my confidential information Every appointment that I made would be changed to a different day or time, the last time it happened it was a few hours before the appointment where I had taken study off to attend and of course they changed it! I had also received a filling, after knowing something was wrong with it I had gone back so they could double check and they said it was okay and it was normal I was in so much pain (I had a gut feeling they messed it up and I have never experienced this amount of pain after a filling) I changed dentist's and they confirmed there was still a hole where they had "filled" My gum was drilled during this filling, I have a photo of a bunch of drill marks in my gum and there was no reason for them to do that, my new dentist even agrees. Everything felt rushed and they didn't seem to have any care I have never been to a dentist like this before, it seems like theyre extremely overbooked and understaffed as someone receiving a treatment it has really turned me off dentists and every time I go to an appointment I'm scared my dentist is going to do what they did Honestly I'm just disappointed in the service and lack of care in my appointment Anyways this is my personal experience, it won't be the same for everyone but be careful I know the dental practice won't think they did anything wrong, but you did and please do better for other people

The Avenues Family Dental
The Avenues Family Dental

Dear Emma
We take our patient experience very seriously and we greatly appreciate your feedback. We are sorry to hear that you had a negative experience during your visit to our practice. We would love to get in touch with you to discuss your concerns. Please call us at the practice on (07) 3366 6444.

Jane Forno (Jane M) 2 years ago

Fantastic experience: Had the best dental experience ever, had 2 fillings done last week by Dr Sia and she made me feel so comfortable. I didn't feel any pain even afterwards. She did such a great job numbing before the needle, mouth wedge so my jaw didn't hurt keeping my mouth open. Explained everything, had a few laughs. I'm taking my son to see her for his first filling.

The Avenues Family Dental
The Avenues Family Dental

Thank you for your feedback Jane!

Michael B 2 years ago

Fantastic experience: Thanks to Dentist Joanne and Nurse Lucy or being so very personable and doing a technically excellent job. Looking at my teeth now, you would not know that I previously had obvious issues.

The Avenues Family Dental
The Avenues Family Dental

Thank you for your feedback Michael. We work hard at doing our best and we are glad you are happy.

Kate Wardrope 2 years ago

Fantastic experience: all the staff and dentists here are lovely. No gap fees for many services!

The Avenues Family Dental
The Avenues Family Dental

Thank you for your feedback Kate!

Chris P 2 years ago

Fantastic experience: My sincere thanks to Dr Joanne Mattner and assistant (so sorry remiss of me I’ve forgotten your name ). Dentist visits are my worst self inflicted nightmare but what a fabulous experience today from start to an amazing end. Dr Joanne achieved a very surprising finish for me evening my front teeth that I didn’t expect. I’m so very happy and grateful. I can’t thank you enough. What a star you are!! Best wishes. Chris

The Avenues Family Dental
The Avenues Family Dental

Thank you for your kind words Chris. Dr Joanne and Lucy really appreciate your feedback.

Kyani 2 years ago

Negative experience: The staff and the doctor were very friendly but my tooth extraction and cleaning were extremely painful.

The Avenues Family Dental
The Avenues Family Dental

Thanks for your feedback Kyani. We are disappointed you are not 100% happy with our service. We work very hard to do our absolute best. We'll call you next week for a follow up.

Nicholas Tran 3 years ago

Fantastic experience: Amazing and outstanding service – very welcoming and friendly staff. Dr Michael was very thorough, professional, gentle and provided me with sound education regarding my dental care. He and his team go above and beyond and I am truly grateful for their service. Highly recommend!

The Avenues Family Dental
The Avenues Family Dental

Thank you Nick for your kind words. Our team appreciate the feedback!

Michael Craig 3 years ago

Fantastic experience: Fantastic, friendly service at Avenues! Very welcoming, and would make even the most hesitant person feel at home in their offices.

The Avenues Family Dental
The Avenues Family Dental

Thank you Michael! We appreciate your feedback and we're glad you are pleased with our service.

Bonnie Liu 3 years ago

Fantastic experience: Great service! The most important is that it is the Bupa Dental Platinum provider and NO GAP for the regular cleaning! Child friendly environment. Both my little ones like the dentists there. After all the comparisons with the nearby dentists, it is the best!

The Avenues Family Dental
The Avenues Family Dental

Thank you Bonnie. We are delighted you are happy with our service!

Dominic J 3 years ago

Fantastic experience: Been a few times and will keep going back when needed. Dr Annette is excellent!

The Avenues Family Dental
The Avenues Family Dental

Thanks Dominic. We appreciate you taking the time to give us feedback.

Hans Geffert 3 years ago

Fantastic experience: Had my first appointment with this practice today. Michael was brilliant - professional and personable. No annoying up-selling. Friendly and courteous reception staff as well. Booked the rest of the family in for their appointment straight after. Keep up the great work.

The Avenues Family Dental
The Avenues Family Dental

Thank you for the feedback Hans!

Jacinta Rice 4 years ago

Fantastic experience: My dentist is Miriam and she is professional and friendly. She is confident in her scope of practice to refer me to an orthodontist when needed. The practice also claims maximum on my health fund making each visit very cost effective.

The Avenues Family Dental
The Avenues Family Dental

Thank you Jacinta

Hannah Catlin 4 years ago

Fantastic experience: I was nervous about finding a new dentist after my former dentist of 25 years retired. I am very happy to have found The Avenues and have found both Jo and Michael to be very thorough, friendly and professional. The reception staff also go above and beyond to help find an appointment that suits, which is very much appreciated. Highly recommend.

The Avenues Family Dental
The Avenues Family Dental

Thank you for your feedback Hannah

Victoria Rose 5 years ago

Fantastic experience: If you HAVE to go to a dentist, then make it The Avenues Family Dental. Professional, modern, efficient, great reception staff and very good dental practitioners. Although I hope to never see Dr Michael Thorpe again, I'm so glad I was lucky enough to see him this time. I like my dentist to explain what's happening. I like my dentist to show a human, caring side. I like my dentist to do a bloody good job. And so he did. Thank you Dr Michael Thorpe (and assistant nurse). Even so, I hope to never see you again :) :) :)

The Avenues Family Dental
The Avenues Family Dental

Thank you Victoria

Rebecca Parer 6 years ago

Fantastic experience: The best! Love this dental practice...Kirsty on reception is divine and the dentists and dental nurses are awesome! Our family feel so safe and cared for here!

The Avenues Family Dental
The Avenues Family Dental

Thank you Rebecca for a wonderful review!

Clinton I 6 years ago

Fantastic experience: Lovely staff, lovely service, lovely Dentist (Dr Joanne).

The Avenues Family Dental
The Avenues Family Dental

We appreciate the lovely feedback Clinton. The Team at TAFD

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