My Dentist Mackay
Information about My Dentist Mackay
Opening hours
- sunday: (closed)
- monday: 8h-16:30
- tuesday: 8h-16:30
- wednesday: 8h-16:30
- thursday: 8h-16:30
- friday: 8h-0:45
- saturday: (closed)
My Dentist Mackay, where your dental health meets personalised care and cosmetic excellence! We provide a comprehensive range of services and cutting-edge cosmetic treatments.
Experience the best in dental care - because you deserve nothing less.????
Our comment from Top Dentistas about My Dentist Mackay:
My Dentist Mackay is highly regarded for its exceptional dental care and compassionate approach, making it a top choice in the Mackay area. The team, led by the skilled dentist Debra Brown, is known for creating a calm and welcoming environment that helps alleviate patients' anxieties associated with dental visits. Clients have praised their experiences, highlighting:
- Patient-Centered Care: Debra and her team consistently provide thorough explanations and address any concerns, ensuring patients feel informed and comfortable throughout their treatments.
- Caring and Compassionate Staff: Reviews frequently mention the gentle and thoughtful nature of Debra and her staff, which helps in reducing the fear often associated with dental appointments.
- Clean and Hygienic Practice: Many have noted the high standards of cleanliness in the practice, contributing to a positive experience.
- Extensive Experience: With years of providing dental services, the team is well-equipped to handle various dental needs, making them a trusted choice for families.
- Highly Recommended: Many clients have expressed their satisfaction and recommended My Dentist Mackay as the go-to place for dental care in the region.
Overall, My Dentist Mackay is celebrated for its friendly atmosphere, professionalism, and top-notch service, making each visit a pleasant experience for patients.
Services and Treatments
My Dentist Mackay: Reviews
Fantastic experience: Debbie and her team ar My Dentist Mackay are wonders! They take the fear and apprehension out of dental care, ensuring that they provide a calm and reassuring environment. Debbie’s clinical skills are of the highest standard and she has helped to holistically manage ongoing issues relating directly and indirectly to my dental health. My Dentist Mackay has helped me to keep my smile healthy and I would recommend the team to anyone needing dental care, especially those who may need extra support for anxiety, past experiences of pain, or distress. Thanks for all you do!
Fantastic experience: Excellent service, best dentist and team by far in Mackay. Explains everything well and very reassuring. Practice environment is great. Did not experience usual stress of being in a dentist’s chair one bit. Thank you Deb and Team
Fantastic experience: Excellent dentist and professional service. Would highly recommend.
Fantastic experience: Debra is a wonderful dentist who is also very caring. Lovely staff members as well
Fantastic experience: I have Debra looking after me for more then 8 years now, would never go to another dentist. Highly recommended, friendly environment and spectacular service ❤️
Fantastic experience: I've been going to My Dentist for years now and I always have a great experience. I appreciate the person centred approach where the doctor always explain everything really well and makes me feel at ease and comfortable.
Fantastic experience: Deb is always gentle and asks how you feel throughout the appointment. I am an anxious patient and have never enjoyed previous dental experiences. She always makes a visit to the dental chair less difficult by reassuring me and providing everything I need to make the visit less stressful. Deb has a calm and pleasant demeanour with her patients and her staff.
Fantastic experience: Debra Brown and her team are by far the best dentist in Mackay. They are just so lovely and make the dreaded trip to the dentist so much easier. Debra really takes so much care of me. I won't go anywhere else.
Fantastic experience: Dr Brown consistently delivers a professional and reassuring experience, ensuring my child feels relaxed, comfortable, and thoroughly cared for at every check-up
Negative experience: My appointment with Deb was great and afterwards I scheduled an appointment for my next procedure, but unfortunately I had to reschedule and it’s a good thing I did as they failed to actually schedule my appointment. If I hadn’t of called to reschedule I would’ve taken time off of work for nothing, and now I can’t be seen until March. I’m a bit taken aback by this and will definitely be looking for a new dentist.
Hello Meredith, Thank you for sharing your experience and I sincerely apologise for the inconvenience this caused. It is disappointing to hear this occurred and how it was handled, as we work very hard to provide the highest level of care to our patients and this is absolutely not how I want us represented. It is definitely not the level of service we strive to provide, and it’s clear we fell short in this instance and take full responsibility for a mistake that was made on our part. I completely understand your frustration with the scheduling mix-up, and I truly regret that it resulted in unnecessary stress. I appreciate you bringing this to our attention, as we will use it to help us improve. Thank you! Deb
Fantastic experience: Deb and her team are so welcoming. I’ve been seeing Deb now for almost 5 years. As someone who often feels anxious attending the dentist, I always feel calm and reassured when I attend. I also love the frequent reminder texts. The practice is very clean and hygienic. Deb always takes the time to explain everything throughly and the offer to pay for parking in the metered parking zones is a very thoughtful touch. Thanks team.
Thank you so much for your feedback Jess!
Fantastic experience: Definitely the best Dentist in Mackay in my opinion. It took me a few tries before I found Debra and her very professional team at My Dentist Mackay. I have had a lot of bad experiences with different dental clinics over the years but not here. Debra is very patient, caring, empathetic and she will listen to your concerns and answer any and all questions you might have and give you detailed explanations on what can be done for you. She also checks that you are comfortable while you are having treatment and checks up on you after your appointment too. Debra and her team are friendly, professional, caring and affordable. 10/10 from me. Thanks for all your help.
Thank you so much Ruth! I hope you are going well! :)
Fantastic experience: Lovely team. Professional and exceptional work quality. 10/10
Thank you so much Mark!
Fantastic experience: Had a great experience at the dentist today!! Staff are always so obliging and concerned!! And best of all my crown is a great success!!
Thank you Mary! :)
Fantastic experience: This practice has completely eradicated my fear of dentists. Gentle, supportive staff with time to explain everything. I actually nearly fell asleep in the chair once! For those who are anxious, they have gas and stress balls, but rarely needed. Five stars!
Thank you so much Sharon! :)
Fantastic experience: Best Dentist I have ever had treatment through. Staff are exceptional, the Dentist is a real caring gem.
Thank you so much Peter!
Fantastic experience: The staff were professional and helpful with an anxious patient. The appointment was quick and limited pain considering it was an extraction. The price was reasonable and the whole process was easy. Highly recommend.
Thank you so much! We hope you are recovering well and appreciate your feedback!
Fantastic experience: Very professional, very friendly and high quality work. I can’t recommend Debra and the team enough.
Thank you for your kind words.
Fantastic experience: Amazing dentist
Thank you for that Les!
Fantastic experience: Dr Brown is so gentle and kind. I have previously dreaded the dentist, but I felt such peace in the chair as she dealt with my issues with precision and expertise.
Thank you for that Hannah. I hope you are going well. :)
Fantastic experience: I love how accommodating they are if you struggle with the dentist and are very nice and gentle
Thank you so much Emily for that! :)
Fantastic experience: Great dentist very thorough and very easy to talk to.
Thank you for your review! :)
Fantastic experience: I went to sleep in the chair best ever
Thank you for review Alan! :)
Fantastic experience: Lovely friendly staff, always welcoming.
Thank you so much for that Emma. We really appreciate your feedback. :)
Fantastic experience: Debra and staff always makes you feel comfortable and the service they provide is very professional. Highly recommended
Thank you so much for taking the time to give us this feedback Debbie. I will pass this on to the team. Thank you!
Fantastic experience: Debra and the team are lovely to deal with! They are fast and efficient. I’m a nervous dental patient and they always take extra special care to make sure I’m feeling okay throughout the appointment. Highly recommend!
Thank you so much for your feedback Kelly! :)
Fantastic experience: I had a broken tooth , and no appointment. Debra saw me within minutes of my arrival , fixed my tooth within the next half an hour . Friendly , professional , explained the process. Bad experience turned into a good one very quickly . Thank you
Thank you Mark! You chose a good time to come in! :)
Fantastic experience: Having not been to a dentist in years, I found Debra to be very good at her job. She's calm, gentle & I can honestly say with all the extractions I had & there were a few. The pain was a 1/10 for me, every visit. Healing process has also been uncomfortable, but no pain & only on the first day. I'd recommend Debra brown Dental to anyone in need of a dentist.
Thank you for your support Sharlene!
Fantastic experience: Extremely good dentist.
Thank you for that Brad!
Fantastic experience: Highly recommend DBD. Bianca has always been super helpful with booking my apts, they make it easy. Debra is just so sweet. She truly cares about the health of my teeth and I always feel at ease during my treatments. Thanks ladies!
Thank you so much Cara!
Fantastic experience: Very caring, compassionate and thorough. Great staff. Appreciate the follow ups to see how you are coping after having work done.
Thank you for your feeback Jim and for choosing us for your dental care! :)
Fantastic experience: Lovely staff, with lots of knowledge!
Thank you so much Tiara!
Fantastic experience: We have been going to Debra for years after a friend recommended her. The boys find Debra to be great too. One of our best experiences was when my son needed a needle when he was little. I didn’t tell my son and Debra was so good that he didn’t even know till later. She uses language that children can relate to. “Sleepy pillow for your tooth, sleepy juice for your gums” she always ask if they are ok. They get stress balls even the adults do too and a surprise gift for the little ones. As an adult I find her to be gentle, caring and calming. I couldn’t recommend Debra and her team enough.
Thank you for your feedback Wendy! We appreciate your trust in us! :)
Fantastic experience: Highly recommend
Thank you for sharing your experience with us Tiffanie, we really appreciate it! :)
Fantastic experience: I have been a patient of Debra Brown Dental for more than 10 years and every visit was a pleasure. Dr. Brown is a skilled professional, very gentle and passionate. I highly recommend Debra Brown Dental clinic !
Andrey, we are glad you have had a good experience. Thank you for your taking your time to leave us a review.
Fantastic experience: I highly recommend Dr Debra Brown, her attentiveness, professionalism and compassionate nature make her an excellent dentist. She is very caring, lovely and gentle. She is so precise and efficient on her work. She really listened to my goals and aims that I wanted to achieve and I have had the best experience and my final results have far exceeded my expectations. She really gave me the perfect smile with all of her expert recommendations. Couldnt recommend her any higher. The team is also very professional and very kind.
Thank you so much Jessica for trusting us with your dental care and we are glad you had a positive experience.
Fantastic experience: Friendly, thorough and good at what they do
Mitchell, thank you so much!
Fantastic experience: Thorough and gentle. Great staff!
Thank you for your review Danielle. We do have a great team! :)
Fantastic experience: Very pleasant experience for going to the dentist.
Thank you for leaving us a review Terry. :)
Positive experience: Friendly staff who followed up on aftercare
Thank you for your kind review! :)
Fantastic experience: Debra and her staff are extremely caring and go above and beyond to explain all procedures, costs and treatment plans.Very competitively priced and highly recommended.
Thank you for your feedback Jill.
Fantastic experience: Deborah is gentle, thorough and professional. She explains every procedure in detail before proceeding.
Thank you for your kind words Jenni.
Fantastic experience: Thank you to the team for getting the job done efficiently.
Thank you Richard!
Fantastic experience: Very easy process. Always knew what to expect. Receptionist is very adaptable and flexible to changing circumstances.
Thank you for your feedback Luke!
Fantastic experience: Very professional and gentle dentist..been going to Debra for years now..highly recommend
Thank you for your kind words Tracie!
Fantastic experience: Well I have been a patient of Debra's for several years, you always get a warm welcome from the staff Debra is friendly and thorough and always has a positive attitude. Wouldn't go anywhere else.
Thank you so much Daryl!
Fantastic experience: Got a same day appointment for a chipped front tooth! Very accessible and centrally located. Thanks Debra Brown dental. Very impressed.
Fantastic experience: Amazing practice, professional and excellent services! Highly recommended for families. Thanks Dr Debra Brown.
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