North Gold Coast Dental Care
Information about North Gold Coast Dental Care
Opening hours
Our comment from Top Dentistas about North Gold Coast Dental Care:
North Gold Coast Dental Care is widely praised for its exceptional service and caring team. Dr. Joseph and his staff are known for their professionalism, knowledge, and dedication to patient comfort.
Clients have shared numerous positive experiences, highlighting the following:
- Dr. Joseph's quick response to dental emergencies, providing effective pain relief and care during difficult situations.
- The friendly and clean environment of the clinic, where patients feel welcomed and at ease.
- The team's ability to explain procedures thoroughly, ensuring patients understand their treatment options.
- Affordability and honesty in pricing, making dental care accessible to all.
- A strong reputation for gentle and efficient treatment, especially for those who may have dental anxiety.
Overall, North Gold Coast Dental Care comes highly recommended for anyone seeking quality dental care in a compassionate setting.
Services and Treatments
North Gold Coast Dental Care: Reviews
Fantastic experience: The past few days I have been in great pain with a filling that came out, and whilst my regular dentist is closed for the festive season. Dr Joseph has been an awesome relief in easing the pain I am so lucky to have found him open for emergencies. Thank you Dr Joseph and I also would like to thank his very caring assistant Sarah. Thankyou for providing great service during this time whilst other dentists are closed.
Hi Luigi, Thank you for your kind review, We were glad to be of service and relieve you of the severe dental pain you were experiencing, kind regards Dr Joseph
Fantastic experience: My new favourite dental, they saved me when I was in the most pain I have felt in my life, they completely fixed a very painful error that another practice had made on me. I will forever be grateful to this place and how gentle, efficient, reassuring they are. Highly recommend this dentist because I can assure you that they will take care of you how you should be taken care of!! Thank you team, yous are amazing and we need more dentists like you in the world!!!! Keep up the amazing work
Hi Mina, Thank you for your amazing review. Glad to get you out of pain that day and save that tooth for you, kind regards Dr Joseph
Fantastic experience: Had an awesome experience with Dr. Tom Joseph and his team! They were super friendly and the office felt clean and welcoming. Dr Tom Joseph made me feel really comfortable throughout the visit and explained everything super well and professionally. Highly recommend!
Hi Sharnee, Thank you for your kind review. It was pleasure to have you as our patient and you made our job that much easier kind regards Dr Joseph
Fantastic experience: Highly recommend!
Thank you for your recommendation, Dr Joseph
Fantastic experience: Dr Tom Joseph was awesome. He came out immediately on Sunday morning at 9:30am to help me with a massive pain. I had a vertical crack in my very back top left tooth. Throbbing. I couldn't sleep properly. With care and attention he talked me through the best options with extraction as the best solution as the tooth was irrecoverable. I was out within the hour free of the throbbing pain. Thank you for coming out immediately, for your care and attention and honest charging.
Hi Mark, Thank you for your kind review. When you called me you were in so much pain and just wanted to help you and do the best to get you out of pain, glad to hear you are doing so much better, Dr Joseph
Fantastic experience: Highly recommend this dental practice! Honest and very knowledgeable. The dentist explained to me what treatment would give the best result and makes a recommendation based on your expectation. very happy - will be back!
Hi Keflen, Thank you for your kind words, happy to have been to provide the service for you, cheers Dr Joseph
Fantastic experience: Absolutely shocked I was petrified first ever dentist appointment and the 2 amazing people hear truly did the lords work I could not recommend them more especially if your a chicken like me
Thank you, much appreciated Dr Joseph
Negative experience: Worst customer service. I was booked in for a Saturday appointment. I turned up and the office was shut. Waited 20mins then drove home. The Receptionist later contacted me and was very rude, said I had got the appointment date wrong. Did not apologise or try to accommodate for another appointment. Would not recommend. Never told me they were closed Australia day weekend, nor did they say they only book Saturdays every second weekend. They have clearly made a mistake and refuse to accept it and trying to blame the customer. What a disgrace. How about you send appointment reminders.. then maybe you won't make this mistake again moving forward then have to lie about it to try and save face
Hi Amanda sorry to hear that you feel that way.
We had you booked in for a Saturday appointment on February 1st at 09:00am. When you didn’t arrive we messaged you to enquire if you were still attending. Sometimes people run late or totally forget. You messaged us back to say that you arrived the week before ( the long weekend that we were closed on as we only work every second Saturday). I apologised for any confusion as the customer is always right and explained that we were closed that weekend with no patients booked.
I realise mistakes can happen with bookings and apologise again for any inconvenience. Wish you all the best. Sarah.
Fantastic experience: I had not been to a dentist for some years before seeing Dr Tom and was very apprehensive. No need to worry! Two fillings, no pain, exceptional care from both Dr Tom and lovely Assistant.
Hi Sandra, Thank you very much for your kind review, warm regards Dr Joseph
Fantastic experience: i would definitely recommend this dentist. Honestly they are amazing. i was petrified of the dentist and needles, they were really kind and understanding made me feel so comfortable. I had to get a tooth extracted took 3 second and i was on my way. I will definitely be back! Thank you guys so much!
Hi Ell, Thank you for kind review, glad we could help you with the dental emergency, kind regards Dr Joseph
Fantastic experience: Typical on a weekend my teeth decided during the night to become really infected through out the gum. Dr Joseph was recommended by Robina ER Hospital on their emergency list, so desperately admitted myself too for pain this morning. I phoned in panic due to being teeth oriented and Dr Joseph left his private residence to meet with me solely at his clinic in RunAway Bay. Yes, the tooth needed pulling after X-Rays and his professional opinion and intuition. The tooth had been deteriorating in the gum for 4 yrs undetected until recently, hence why extraordinary pain within a 48 hr window. Thankyou Sir for your experience and knowledge of making the right decision in an emergency but for actually caring more about the customer suffering in pain. I would highly recommend his practice and services moving forward. Cheers Nicole
Hi Nicole, Thank you for your review. When you called me after going to Robina hospital, it was pretty obvious you were in a lot of pain. The tooth was not able to be saved as it had a big crack in it. I am pleased to have gotten you out of pain and wish you a quick recovery. Kind regards Dr Joseph
Fantastic experience: I have been to this dental practice a few times now and always had excellent service. I called up the dentist this morning and spoke to dr Joseph who was not even supposed to be open today but fitted me in for an emergency extraction after a tooth abscess had kept me up all night in pain. So grateful for your wonderful service yet again thank you Tom and Sarah.
Hi Jay, Thank you for your kind review, much appreciated, pleased to get you out of pain, kind regards Dr Joseph
Negative experience: Worst experience of my life. My tooth extraction was dangerous and forced. Not to mention this dentist has caused nerve damage to my gums I will be taking this further
Hi Chanelle, We are sorry to hear that your recent experience was a negative one. Unlike your last wisdom tooth extraction in December 2021, which was a straight forward extraction with no complications and easy healing, this recent wisdom tooth presented with acute infection, and moderate impaction and severe pain. After Xray and reviewing, we have clearly explained that it was going to be a difficult extraction and therefore possibly a difficult post operative period. Your other option was to go on a course of antibiotics. pain relief and waiting weeks to see an oral surgeon. But considering the amount of pain and cost involved to see a specialist, you have consented to have the tooth out. We never force treatment on patients, we always explain options and let patients decide.
In this situation we fully explained the procedure and possible complications and you understood them and you still wanted the tooth removed. The extraction was difficult due to the positioning of the tooth leading to a surgical extraction where the tooth had to be cut. Because of the difficulty of the extraction, antibiotics were prescribed. In addition to this oral and printed post operative instructions were given to you detailing pain relief, wound care, avoidance of alcohol and smoking and diet care for the immediate period following the extraction and for the next 4 to 5 weeks. At the bottom of the sheet it states "Telephone the dental surgery if problems arise".
You contacted us late in the afternoon ten days later, saying you had a week of extreme pain. In discussion with what was happening, you revealed that you were not compliant with the instructions we have given you in regards to frequent rinsing and that you had been vaping. We strongly advised that you increase the rinsing, stop the vaping and continue with pain relief until the next morning when we could see you. At this stage extreme pain was the result of a very difficult extraction and/or dry socket or secondary infection in the extraction site due to food and bacteria from the mouth not adequately rinsed out of the socket and vaping causing diminished blood supply to the healing area. We arranged a free appointment for the following morning to address your concerns and check the socket. You however did not attend or call to cancel, refusing to answer the phone when we tried to contact you.
Unfortunately difficult extractions do happen and compliance with the post operative instructions facilitates better and quicker healing. We knew this was going to be a difficult extraction and we are sorry you had a difficult recovery period. Kind regards Dr Joseph
Fantastic experience: Such a fantastic experience! I had a filling on Monday and a wisdom tooth extracted today! I couldn’t believe how quick and easy it was. The price was even better! Cannot recommend Dr Tom Joseph and Sarah enough. Professional, friendly and eased any anxiety I had. I will absolutely be using North Gold Coast Dental Care again! Thank you!
Hi Bree, Thank you very much for your kind words, much appreciated, Dr Joseph
Fantastic experience: Absolutely amazing experience, very affordable and the process on my teeth was quick and efficient.
Thank you very much for your five star review, really appreciate the kind words
Fantastic experience: Tom & Sarah are a great team great dentist at fair rates would have no hesitation recommending
Thank you very much, greatly appreciated.
Fantastic experience: Just had the best tooth extraction experience here this morning! Very professional & they genuinely care about you. Thank you so much Dr Tom Joseph for fitting me into your busy schedule last minute also shout out to Sarah for being so lovely & reassuring will definitely be using your services again.
Hi Lucy-Anne, Thank you very much for your kind review, much appreciated Dr Joseph
Fantastic experience: Felt very comfortable and safe in the hand of north gold coast dentistry..Thankyou
Hi Maureen Thank you very much for your positive review.Much appreciated, at this time of the year we want to wish you a very merry Xmas and a happy new year kind regards Dr Joseph
Fantastic experience: Dr. Tom is very professional and has great knowledge. If you are looking for an amazing service at a fair price look no further!
Hi Keflen, Thank you for your kind review, much appreciated, Dr Joseph
Fantastic experience: Excellent dental practice! Dr Joseph and his wife are honest and dedicated professionals who practice with integrity. I have been seeing them for 14 years and have never been disappointed.- Highly recommend!
Hi Annemie, Thank you for your kind review, it has been an absolute pleasure having you as our patient, kind regards Dr Joseph
Fantastic experience: Great dental practitioner, very helpful, professional and understanding of my anxiety. He was able to fix my dental problems in a timely fashion at a reasonably price. I would recommend him to anyone looking for a good dentist
Thank you Shannon for your kind review, much appreciated Dr Joseph
Fantastic experience: Dr. Tom was very patient, professional and true communication. Well recommend.
Thank You, Dr Joseph
Fantastic experience: Best Dentist around, I "shopped" around & compared 4 different dentists and this clinic is by far the most professional, friendly, family orientated - both client & staff, super accommodating with reasonable costs and up front & honest. I must also say when your in the chair the staff make you feel comfortable and at ease. Advising along the way what they are up to, highly recommended
Thank you for the positive feedback, Kind regards Dr Joseph
Fantastic experience: Best dentist... I use be scared of going to the dentist till I come here. Best team Lovely environment and amazing dentist
Thank You
Fantastic experience: Took all of my children and my elderly father and was treated like royalty. Love this practice
Thank you, your comments greatly appreciated, Kind regards Dr Joseph
Fantastic experience: My mum recommended this dental practise after having a wonderful extraction experience. I presented with horrible wisdom tooth pain and Dr Joseph and Sarah were absolutely incredible. I was a nervous wreck but Sarah helped me feel more calm. They explained everything to me, and the best part is it was completely pain free from start to finish and even now after the extraction I'm in hardly any pain. I can't reccomend this place enough. Thank you both so much! and thank you for putting up with my hysterics this morning, I'm kind of embarrassed now but my mum and I laughed the whole way home at how much I worked myself up over absolutely nothing.
Hi Jadene, Thank you for your kind words. We do really appreciate the comments. We are glad to hear that you are out of pain. Kind regards Dr Joseph
Fantastic experience: Was fantastic with my disabled son and persevered when other dentists would have given up. Many thanks for doing such a great job today.
Hi Florence, Thank you for the positive review. Kieran was in so much discomfort, we did our best to get him out of pain. We are glad to hear he is doing much better. Kind regards Dr Joseph
Fantastic experience: Just had my wisdom teeth out after I rang him on short notice. Friendly, professional and personable dentist. Now my holiday will be pain free. Totally recommend this dentist. Cheers
Hi Tim, My pleasure to get you out of pain. Thank you for the review and wish you a merrier christmas now with that wisdom tooth gone! Kind regards Dr Joseph
Negative experience: Not good. Spent 2000$ on a crown 2 years ago, 4 other dentals has complained, that theres a gap even 2 months after, pocket(?) That it's too big and I've sadly ignore it until it ate my tooth from the inside from them not removing cavities before my tooth was shaped as an inverted pyramid but when making a crown, your tooth should look like like a normal pyramid shape
Hi Linda, sorry to hear that you are not happy with your crown. At the time the crown was cemented in, the tooth was free of decay and fully sealed. When we saw you eight months after the insertion of the crown, you did not express any problems with it. We can only help patients with any problems if they contact us, although you made an appointment with us later but only to fail without notice. All our crowns are made in one of the best labs in Australia with strict quality control and contrary to what you stated we only charged you $1050 for the crown. If you would like us to address any issues please contact us for an appointment. Kind regards Dr Joseph.
Fantastic experience: Excellent Dentist Dr Joseph is very professional and reasonable he did a great job on my sons teeth highly recommend using him I definitely will myself now.
Hi Josh, Thank you for your kind review, your son was a delight to treat, it was a pleasure regards Dr Joseph
Fantastic experience: Just like to say a massive thank you to Tom & Sarah for a fantastic professional dental work i had done...after being told by another dentist 5 yrs ago there was nothing they could do with my bottom front teeth except false dentures..i gave up until i read great reviews on Tom & Sarah..they told me absolutely we can give you perfect bridges...Woww thank you guys and absolutely pain free with all other work i had done prior to the bridges...
Thanks James for your review, it is much appreciated, we wish you all the best for 2022, Kind regards Dr Tom Joseph
Fantastic experience: Recently Dr Joseph successfully performed an extraction of a tooth that had been causing me a lot of pain & was complicated by an abscess. Today I had a filling done as well as a clean and I cannot recommend Dr Joseph enough for his honesty, integrity & his professionalism. He is also reasonably priced and my wife and I are grateful to have him as our Dentist. I highly recommend him!
Thank you for your kind review. We love to hear good feed backs from our patients, We wish you all the best for Xmas and New year, Dr Joseph
Fantastic experience: I can’t thank Dr Joseph enough on such a great job he did with my wisdom tooth removal. He managed to book me in on the day I called as I was suffering from severe pain from my wisdom teeth. He was super professional and also very caring. The whole procedure was surprisingly quick and painless. I will definitely be back to get my second wisdom tooth out from this clinic! Thankyou so much for being so lovely and for all your help! Super happy with the results!
Hi NaNa, Thank you for your fine review, always good to get a nice feedback, Regards Dr Joseph
Fantastic experience: 30 years of experience and still takes the time to explain everything from start to finish. Fantastic team, very warm and caring. High recommend!
Hi Dayne, Thank you for your positive feedback, we do appreciate your comments, Dr Joseph
Fantastic experience: I am from Sydney and I had a dental emergency during Easter long weekend and Doctor Joseph was incredibly kind enough to save my vacation. Did an amazing job and was extremely empathetic and caring. If I lived up here he would definitely be my dentist. The Best!!!!!!
Hi Michael, Thank you for your appreciative words, it was my pleasure to help you with the dental emergency and get you out of the severe pain Kind regards Dr Joseph
Fantastic experience: The Dentist was extremely helpful answering all my questions and gave me a fair price for the work I need done. I am so happy I went to see him. Thankyou!
Hi Kate, We appreciate your positive feedback Thank you Dr Joseph
Fantastic experience: First time client at the Surgery in December, I was very impressed with the work I had done. Following discussions and recommendations I had a Dental Bridge (2 x crowns & gap filled) made prior to Christmas. Due to Covid there was a delay in it arriving, it needed to be fitted before the holidays, they opened up the surgery on their day off to fit it as I was going away. Professional and friendly team, nothing seemed to be a problem.
Thank You, Dr Joseph
Fantastic experience: In the past I have been very anxious going to dentists but after meeting Tom and Sarah I became very relaxed. North Gold Coast Dental isn't your usual big organisation practice but it does have two professionals who are very knowledgeable and caring. Everything is explained as they go. If I could give them 10 stars I would!
Hi Leanne, Thanks for taking the time to do such a positive review for us. It has been an absolute pleasure to look after your dental needs and keep you comfortable right through the duration of your visits. Regards Dr Joseph
Fantastic experience: Great people & service recommend muchly
Hi Darren, Thank you for your positive review much appreciated Regards Dr Joseph
Fantastic experience: Thank you for making yourselves available on a Sunday morning. Very helpful and well priced.
Hi Rhys, Thank you for your kind response and positive comments, only happy to help you in a difficult situation Regards Dr Joseph
Fantastic experience: excellent staff and knowledgable and didnt stuff me around like other dentists, straight up great dentists and people, highly recommend
Hi Zachary, Thank you for your positive feedback, a pleasure to give you the service you needed, Regards Dr Joseph
Fantastic experience: I cannot thank you enough for getting me in so early on Monday morning and helping me, visiting your dental surgery was the most pleasent experience I have ever had at the dentist.
Hi Amber, Thanks for your 5 star review, we are glad we could help and get you out of pain so quickly . We understand how important it is to have the phone on early to help people with true dental emergencies like yours. Regards Dr Joseph
Fantastic experience: Great experience from initial phone call through to examination and getting work required done. Gentle and talked me though what he was doing and if or what I needed done. Highly recommend this dentist.
Hi James, Thank you for taking the time to give us a good review. Your positive feedback is greatly appreciated. Regards Dr Joseph
Fantastic experience: First time at this dental practice. Had a very comfortable experience and really appreciate the service provided. I had a check up and required some fillings which came up perfectly. Great environment and the staff are amazing. Will be using them continuously. Thanks again!
Hi Aaron, Thank you for your positive review and kind words Regards Dr Joseph
Fantastic experience: First time at this dental practice very very pleased with the treatment I received. Dr Joseph Explained everything thoroughly and gave me a choice of what I wanted him to do. Highly recommend and I definitely will be going back in the future. The procedure was very fast efficient and professionally done and most importantly no pain !! .... very very good customer service and friendly thank you
Hi Melissa, We appreciate your kind words about your dental appointment with us today. We were just pleased that we could make the experience less stressful and as most comfortable as possible for you, Kind regards Dr Joseph
Fantastic experience: Ever in dental despair, THIS IS THE PLACE TO GO!! Tom and his Wife Sarah are a dynamic Team, that are incredible at what they do and are so professional. Tom is very gentle and careful at what he does, as I had quiet a bit of work done and feeling very anxious about the pain of it all I was very quickly at easy, just by the soft nature of the procedure and the conversation in general helped a lot :). I have already recommended 2 friends and i can highly recommend anyone else to go and see them... Best part is once the anesthetic wore off NO PAIN.. WINNING!! :) Thank you Tom and Sarah.
Thank you Kylie for your positive feedback and your kind review. It was our pleasure looking after your dental needs and you made a great patient, who would've thought you were anxious about dental treatment. We wouldn't have guessed you were nervous, Regards Tom and Sarah
Fantastic experience: Great dental surgery, cheap crowns, half the price of my first quote. The husband and wife team are very friendly and professional. Highly recommend
Hi Chris, Thank you for your review. We have been providing Australian made top quality crowns for our patients for a long time. We keep the price of the crowns affordable so more of our patients can access crown and bridge treatment. Regards Dr Joseph
Fantastic experience: My wisdom tooth was playing up really bad. It was Anzac day and NOTHING was opened as far as dentists go. I was in excruciating pain and after going to the hospital for pain relief, they gave me a sheet with some dentists numbers on them. I contacted several to no avail. One number called me back and it was Dr Joseph. He had opened his surgery just for me , removed my tooth, quickly and pain free and was an absolute god send!! I can't thank him enough!! I am still in awe of the professionalism and absolute selfless service i had received! A day later, i cannot thank him enough and would not hesitate highly recommending him to ANYBODY!! Fantastic job and can't thank him enough.
Thank you for your kind words, I am glad I could get that wisdom tooth out for you and get you out of pain, Regards Dr Joseph
Fantastic experience: Thank you so much for this morning. I rang after a night of severe pain with one of my wisdom teeth, Dr Tom Joseph fitted me in immediately and extracted the tooth for me pain free. His beautiful assistant also held my hand as I was very nervous. I will return in the near future to have the others out. Thank you again for ending my pain so quickly and professionally. Clinic is also beautiful and clean, this will now become our family dentist.
Thanks for the kind words. Glad we could help. Pain free extractions are what we aim for. Getting people out of pain as quickly as possible is one of our main objectives. Regards Dr Tom Joseph
Fantastic experience: I called the clinic as it was just around the corner from home. My son was working in Brisbane and in a lot of pain. We are so grateful that you made time to help Harry and remove his wisdom tooth so efficiently. Thank you so much
Thanks Deirdre for taking time to give us a positive feedback. We are only happy to have helped Harry out with the wisdom tooth problem, wish him a smooth recovery. Regards Dr Joseph
Fantastic experience: Broke a tooth on a prune seed. Very nervous about dentists. Takes a lot of courage for me to enter a surgery. Forced myself because tooth had jagged edges causing discomfort in my mouth. Dentist Dr. Tom & his lovely calming wife attend me and resulted in my getting my tooth fixed. Highly recommend this clinic.
Thank you Ann for your positive feedback. We are glad we could help you and take care of the problem. Kind regards Dr Joseph
Fantastic experience: Front teeth veneers fell off and we nervously approached Dr. Joseph for help after we had been told next step might be false teeth but Dr. Joseph was able to replace them and give them a new lease of life. So grateful.
Thank you for your positive feedback, we are very pleased with the outcome and they really blended in well, regards Dr Joseph
Fantastic experience: Needed emergency dental work done after having a baby, sleep deprived and in a lot of pain Dr Joseph was very accommodating opening up on a Sunday for me. Clean, professional and a successful tooth extraction. Thank you so much Dr Joseph, amazing service! Will definitely be back.
Hi Rory Thank you for the positive feed back, We are only happy we could help you and get you out of pain Happy New Year
Fantastic experience: Thanks to Dr. Joseph. I had an emergency and he fit me in straight away. Amazing Dentist and highly recommended
Hi Gabrielle, We appreciate the positive comments, glad to be of help and get you out of pain, wish you a quick recovery, Regards Dr Joseph
Fantastic experience: Best service ever! Such friendly and welcoming staff. Will definitely go back. Great prices too! So glad I finally found a decent dentist, so happy!
Hi Ren, appreciate the positive feedback, Regards Dr Joseph
Fantastic experience: I had a very bad toothache and phoned Dr Joseph on a Sunday and he was most accomodating. His wife also came and assisted, as I needed an extraction. I, like many, do not enjoy going to the dentist. However Dr Joseph made me relaxed and took me out of my misery. Thank you so very much, to North Gold Coast Dental. Regards, Graham L
Thanks Graham, appreciate the kind words, glad to be of help, Regards Dr Joseph
Fantastic experience: Came in after hours on Saturday 4th march to see Dr Joseph. Couldnt be anymore grateful for the tooth extraction. Not only having a gum infection, exposed nerve, and abscess on the tooth, I am so happy he was able to pull the tooth even though it was a very difficult extraction. No painkillers since Saturday after the tooth was pulled. Thank You So very much Dr Joseph, and Thank You for coming out after hours aswell. Regards Selina
Hi Selina, Thanks for the positive feedback, we are glad the post extraction went well with smooth recovery, Kind Regards Dr Joseph
Fantastic experience: Absolutely great dentist no doubt about it. The Doc and his lovely offsider were amazing. Very honest and caring people. The only thing sugar coated was my teeth but they both worked me through each step of the way including the cost so there was no bill shock and the end of the visit. I have definitely found my new dentistry.
Thanks for the compliments, glad to get you out of pain, if any problems please don't hesitate to contact us, Cheers
Fantastic experience: Thank you so much Dr Joseph for being a great dentist. I have been going to you for many, many years now.
Hi Melissa, We do appreciate the positive feedback, pleasure to be of help the other day Best Regards Dr Joseph
Fantastic experience: I am not the easiest patient but I have realised that this team wanted me to have a beautiful, healthy smile ☺ just as much as I did. I am really happy!
Thank you for the positive comments!
Fantastic experience: I have been to many dentists but this was the best dental experience ever, very friendly staff, dealt with the problem i had and all at a very reasonable cost, will recommend this practice very highly to anyone, thanks Dr Joseph and the team
We would like to thank you for your positive feedback Regards Dr J
Fantastic experience: Great service, quick and painless extractions, I would definitely recommend this dentist.
Thanks Brett, Appreciate the positive comments, glad to be of help.
Negative experience: Paid $600 for 2 fillings which came out 6 hours after, no refund given, constant pain. No support . Will never go there again, worst experience ever!
We would like to respond to your comments. You had a consultation, X ray and three fillings done on Thursday am costing $553. You contacted us by phone at approximately 5.30 pm that night about pain in a back tooth which was sensitive prior to filling it. A tooth like that often needs a few days to settle and the dentist gave you instructions on taking analgesics required for pain relief. Overnight the dentist received a text at 5 am Good Friday about a lost filling. The dentist contacted you later in the morning by phone about 8 am and booked you an appointment for Easter Saturday at 8.30 am. You failed this appointment without notification bringing in the dentist and nursing staff on Easter Saturday. You stated that a refund was not given when we made you an appointment to replace your front fillings for free even though you told us that you have a grinding problem and your fillings are at risk. Support WAS given right throughout including AFTER HOURS and PUBLIC HOLIDAYS.
As a follow up we saw this patient in the surgery few days later as she requested a refund stating all her fillings had fallen out. Upon examination it was confirmed that all 3 fillings remained intact and were pain free and i would therefore conclude from this perhaps she was asking for a refund to avoid having to pay for treatment.
Fantastic experience: The staff are very friendly and polite. I booked a treatment I didn't require and they advised what actually needed doing. Pricing is great. Will definitely use this clinic for future dental requirements.
Thanks Andre, We are glad we could be of service. We appreciate your positive comments and we are only too happy to give helpful advice.
Leave your opinion about North Gold Coast Dental Care:
Other dentists you may be interested in
Clínica Dental Implantdent
Clínica Dental Implantdent
Clínica Dental Implantdent
Clínica Dental Implantdent / Ortodòncia, Estètica, Implants dentals, Urgències.
Clínica Dental Implantdent / Ortodòncia, Estètica, Implants dentals, Urgències.
Clínica Dental Implantdent / Ortodòncia, Estètica, Implants dentals, Urgències.
Clínica Dental Implantdent Empuriabrava
Clínica Dental Implantdent Empuriabrava
Clínica Dental Implantdent Empuriabrava
Clínica Dental Implantdent Figueres
Clínica Dental Implantdent Figueres
Clínica Dental Implantdent Figueres
Add your dental clinic to our directory for free
If you manage a dental office and want to appear in our guide, send us your company information and you can appear completely free of charge.