Surrey Hills Dental Centre
Information about Surrey Hills Dental Centre
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 10h-19h
- wednesday: 10h-14h
- thursday: 8:30-18h
- friday: 9:30-14h
- saturday: 9h-13h
Our comment from Top Dentistas about Surrey Hills Dental Centre:
Surrey Hills Dental Centre is renowned for its exceptional dental care and friendly atmosphere. Many clients praise Dr. Richard Chan and his team for their professionalism and thorough approach. Users have consistently highlighted the following strengths:
- Caring Staff: Visitors consistently mention the friendly, welcoming nature of the staff, creating a comfortable environment.
- Expertise and Professionalism: Dr. Chan is recognized for his thoroughness and attention to detail, with many clients noting their confidence in his expertise.
- Patient-Centric Approach: Many reviews commend the practice for its empathetic and accommodating service, even catering to anxious patients to ensure a positive experience.
- High Standards of Hygiene: The clinic maintains modern facilities and cleanliness that enhance the overall dental experience.
- Personalized Care: Patients appreciate the tailored treatment plans and clear communication regarding their dental health needs.
Overall, Surrey Hills Dental Centre stands out as an excellent choice for dental care, as demonstrated by the numerous positive testimonials from satisfied patients. They are highly recommended for anyone seeking dental services in the area.
Services and Treatments
Surrey Hills Dental Centre: Reviews
Fantastic experience: Best dentist in Melbourne! I really love the staff and Dr. Richard Chan very thorough and take the time every time I’m in. Would highly recommend Surrey Hills Dental Care.
Fantastic experience: I removed my four wisdom teeth at this clinic in two separate appointments. As someone who is so anxious about dental procedures that she has pushed off wisdom teeth until the age of 29, I have had such a great experience! From the initial consultation till the final procedure, I felt heard and cared for. The procedure was done so cleanly and my recovery has been swift. I didn’t have to take a single pain killer and there was next to no swelling. Only light soreness was experienced in the first couple of days. No complications. I was able to eat pretty much everything the next day (I stayed with more steamed vegetables and softer food for about a week but it was a diverse solid food diet.) Absolutely amazing! The nurse even offered to play my favourite singer’s songs. That helped!
Hi Siyao, thanks so much for your kind review. Glad to hear your recovery has been smooth!
Fantastic experience: Always amazing service from Richard and the team. Highly recommended!!
Fantastic experience: Excellent and accomodating at short notice re my urgent request for assistance. Highly recommend. Terrific patient empathy.
Fantastic experience: I have been a patient of Dr. Richard since around 2016 and have always been impressed by the expertise and skills of him and his team. Recently, he and his assistant went above and beyond to address my emergency case of a broken tooth, even sacrificing their lunchtime to fix it. Their dedication not only resolved my issue but also saved my Christmas holiday and planned trips. I am truly grateful for their outstanding care and professionalism!
Fantastic experience: The team here are amazing! They’re so caring and I’m always so happy with the results and advice that I’m given. I live in Amsterdam but when I visit home yearly I always make sure to visit the dentist here because I wouldn’t trust anyone else with my teeth - Thank so much!
Fantastic experience: I have found Dr Chan's care thorough and will my longterm health front of mind. This helps to minimise unexpected procedures and all the stresses accompanied by such events. I feel my care is in good hands and enjoy the happy ambience of the surgery and its team. In addition, I am delighted to see my granddaughters comfortable I. Attending the dentist through the practice’s caring ways to make children comfortable Gilly Swinnerton
Hi Gilly. Thank you kindly for your feedback. We wish every patient was as diligent and had the foresight as yourself. We would end up with just Exam & Hygiene maintenance! - which we wouldn't mind if patients become decay & emergency-free.
Fantastic experience: Really nice practice with friendly staff!
Fantastic experience: Such a good dentist. I was told by another dentist I needed to get 4 teeth removed in order to get braces, I came here and it was all done perfectly and without any complications! So happy with my teeth and the staff here are lovely :)
Fantastic experience: I found Dr Richard and Dr Stephanie very professional. Both myself and my daughter see them and we're very happy with how gentle and patient they are. Will definitely be coming back.
Negative experience: Parking here can be difficult at times as it is used for both staff and patients. Sometimes when they are busy the car park is oddly full for such a small practice. I go here for the dental hygienist who is absolutely fantastic. Cleans my teeth without pain and very thorough. I have been to see the dentist here too but IMHO he is a little odd and a lot creep;, gets up too close into my personal space and asks really strange, not dental related, questions. Not the only dentist in the area but will come back again to see the hygentist.
Thank you for taking the time to give us a review. We take all feedback seriously and want to continuously better our services. Unfortunately, we have been unable to find your profile in our patient list to reach out to you personally. We are looking at improving the parking facilities in the future.
Fantastic experience: Very good clear communication. I felt comfortable throughout my appointment. Highly recommend
Fantastic experience: Great little dentist, the layout of the building is like a house with what feels like old bedrooms and a main living area. The staff are friendly and gentle with the procedures. There is also a carpark with approx 10 spots (entrance off Mont Albert Rd). Plus each time I go I get a showbag, and I guess the chair goes up and down so it’s kind of like a ride, you might feel like you’ve gone to the Melbourne Show instead of the dentist!
Thanks Nicky for your feedback! Love going to Melbourne shows and the show bags! Hope you like ours just as much :)
Fantastic experience: Dr Richard Chan and his team are wonderful and always take great care and attention. Very happy to recommend them to others
Fantastic experience: The team are experts, holistic, and proactive. Thanks all!
Thanks for your feedback! Its been really enjoyable working with you and hope you are enjoying your new smile :)
Fantastic experience: Frankly my teeth have never felt better. Procedures were explained and carried out with surprisingly little pain and for the first time in my life I understand the importance of flossing everyday. Professional and friendly. Highly recommended.
Thanks for your kind feedback and glad we were able to answer your questions. Your great efforts with flossing won't go unnoticed! keep up the great work!
Fantastic experience: Really happy with my experience knowing my teeth are very well taken care of by the team here. I have nothing but good things to say!
Hi Kim! glad to hear you had a great experience and thanks for the great feedback :)
Fantastic experience: The nurses and docs there are nice and supportive. My son really likes the experience there.
Fantastic experience: I’ve been coming here for years and they always do a great job- I especially want to give a shout out to Stef the dental hygienist who is always so gentle (it never hurts!) and lovely to chat to.
Fantastic experience: Richard and the team are fantastic in every aspect. From a professional perspective I have complete confidence in every aspect of his advice/service. From a personal perspective the whole team is very friendly, punctual and efficient......an enormous plus with young kids.
Hi Kent, thanks for reviewing us! It has been amazing having you and your family as patients!
Fantastic experience: The staff are all nice and accommodating. The dentist is superb . Love my smiles now.
Thanks so much for your kind feedback! Loving your new smile too!
Fantastic experience: Excellent dentist. Painless and great work.
Thanks Jackson for your feedback. It has been great having you and your family as patients!
Fantastic experience: I have really good experience with them, Dr. Richard Chan is world class in what he does, highly skilled and professional in his service, atmosphere is very peaceful, you gonna feel like you are at home, nice and relax. Highly recommended.
Thanks Inderjeet for your time and kind feedback. Glad to know you felt as ease. Our team strives to make dental visits an easy and positive experience for our patients :)
Fantastic experience: How do you review a trip to the Dentist? .Is the equipment modern and up to date? .Does the Dentist know how to use it? .Are the staff pleasant and friendly? Well, all the boxes are ticked here. Richard Chan certainly knows how to use the gear.(I didn't even fee the needle) and his office staff are great and make you feel right at home. Recommended.
Thanks Ian for your time to review us! We love having you as our patient and hope to catch up with you soon :)
Fantastic experience: I have been seeing Dr Richard for a numbers of years now and have always been treated with friendliness and great care. Every step that Dr Richard does is explained to me which always puts me at ease. He is highly professional, knowledgeable, friendly and very caring. Lisa is equally lovely and caring and Debbie at the desk always greets you with a smile and courtesy. Can thoroughly recommend this practice....
Fantastic experience: The team at Surrey Hills Dental Centre are fantastic. From the moment you walk in the door to the time you leave. Very clean and modern clinic, easy off street parking and very relaxing environment. Dr Richard Chan was very thorough as was the friendliness and professionalism of Zenia and Debbie. Highly recommended. You won't be disappointed =D
We're pleased to know that your experience with us was a great one! Thank you for entrusting us with your care and for taking a moment to recommend us to others! Your kind words are greatly appreciated and we look forward to looking after your dental needs in the future.
Fantastic experience: I had not been to the dentist in a number of years. However, i will definitely be coming back to Surrey Hills Dental Centre. I received a filling for a tooth that was beginning to decay and I found Dr Chan to be very thorough, careful and professional and the staff were all very friendly. Great service all around, i would highly recommend.
Thanks for your time to write such a positive review. We are delighted to know we could help out. We put customer experience and satisfaction as our priority. Both Dr Chan and the Surrey Hills Dental Centre team look forward to seeing you again for your next check up.
Fantastic experience: Very friendly professional service
Hi Stephen. Thank you for your feedback!
Fantastic experience: Excellent team that know what they are doing, highly recommend
Thanks Evie for your feedback and your on-going support. You have been a delightful patient to work with.
Fantastic experience: Dr. Richard chan, and the entire staff at Surrey Hills dental care are amazing and extremely accommodating. They provided a complete plan to help me achieve dental fitness, I would highly reccomend this dental clinic.
Thanks Michael! We are glad to hear that our Personalised Dental Plan has helped you understand and achieve your dental needs.
Fantastic experience: Dr Richard is a fantastic dentist! He is careful and gentle in his procedures and shows a lot of care for my concerns. Other than doing a fantastic job in his practice, he is very considerate and works very patiently according to my time/budget. He is very thorough in what he does and communicates very clearly what he is doing. I highly recommend Dr Richard.
Hi Juan. Thank you for your kind feedback. Glad to hear you have had a good experience. We are also glad we have addressed your concerns and help you come up with a personalised treatment plan to suit your needs.
Fantastic experience: Dr Richard is very thorough and explains everything required and gives plenty of opportunities for questions. He is also gentle and caring throughout procedures. His staff are great and always friendly and accommodating.
Hi Louise. Thank you for your kind feedback. Being in the medical field like yourself, we believe it is of utmost importance that patients are educated but also feel that they are an integral part of the process. This is because you receive a personalised treatment plan based on your individual circumstances. We are glad you have felt this during your dental appointments.
Fantastic experience: Friendly staff, my daughter loves this place
Hi Ying. We love having you and your daughter at our dental office! If all young children were as good and bubbly as her, dental procedures would not be as time-consuming or scary as what they imagined them to be. Star patient!
Fantastic experience: Friendly, professional and courteous staff, immaculate facilities and superior dentistry by expert staff make for an exceptional experience. What I appreciate the most is that they honestly care about you - each visit feels like you're seeing old friends. They ask after you and take a genuine interest in you. I could not recommend them more highly.
Hi Greg. Thank you for your kind feedback and travelling so far, even if it's only for your Preventive Care! We do try to do all of the above & we are glad you feel this too.
Fantastic experience: Went to Surrey Hills Dental Centre after a bad experience with my previous dentist. Richard and his staff have restored my confidence with the dental profession. They provide excellent professional service and are very welcoming. Highly recommended.
Hi Anna. We are sorry to hear that you had that negative experience, which makes the general fear of dentists worse. It has been our pleasure, not only to provide an enjoyable experience but to care for your dental needs.
Fantastic experience: Best Dental Clinic I have ever been to: -great hassle-free and patient treatments for a nervous person. Thank you. -Richard and team are very friendly, caring and thorough. -always clear explanations and printed ongoing plan.
Hi Susan. Thank you for feedback. That is certainly high praise indeed, and we endeavour to continue to exceed your expectations.
Fantastic experience: I'm happy everytime I go into Dental Centre, they always make me feel welcome and always make sure it's pain-free! They genuinely care about you and your health; not to mention try to make things as easy for you as possible. I can't thank them enough for doing what they do best and ultimately making me feel happy.
Hi Dylan. Thank you for your generous words. We try our best to ensure all patients are comfortable especially if you have not seen a dentist for a long time or for whatever reason. Congratulations to you for making the step to improving your dental health.
Fantastic experience: Very good service. Friendly and considerate. Easy to deal with.
Fantastic experience: Professional and friendly practice. Kid-friendly: my 6 year old son had a filling done without any problems. Will definitely return.
Hi Janette. Thank you for your kind words. We are glad that your son had a pleasant experience, although we would have preferred that he did not have any decay or cavities at all! Let's hope he has learnt his lesson.
Fantastic experience: Caring with clear communication about treatment plan
Fantastic experience: Great dental clinic, the service provided is very professional. They take the time to analyse your oral health to detect any decay on the gums or teeth and provide advice on what you will need to do to improve the condition of your oral hygenie
Fantastic experience: I've been a patient of Dr Richard Chans for a few years now (first appointment being an afterhours emergency in which he took time out of his own to see me). He and the girls are so very thorough and very gentle. He is very accommodating both with long term and short term care. Not only this, their hygiene and standards are top notch. Highly recommend.
Hi Brittany. We believe it was fate that a dentist following Hawthorn, should treat a Hawthorn supporter! We hope all has been well especially this Christmas and we look forward to hearing more good news soon.
Fantastic experience: I have only been attending this dental clinic recently,, but I'm very impressed. Richard is an amazing dentist, extremely thorough, gentle and inspires a sense of confidence. Apart from being the loveliest man who goes out of his way to put you at ease, the dental nurses are also wonderful and caring.
Hi Vicki. Thank you for your generous feedback. We love how you are confident coming to the dentist and we hope to motivate others to be able to smile. Having a great Team who go out of their way to achieve our mission statement is valuable.
Fantastic experience: Lovely staff and very professional service by Richard and his crew
Fantastic experience: Best smile ever. Thank you Richard for the beautiful caps to give me the smile I have always wanted. Kerry
Hi Kerry. Thank you for trusting in our Team, to provide you with the smile that you deserve. We are sure you had a great time on that special day of yours but now, you can smile confidently everyday, which is how it should be for everyone.
Fantastic experience: Had a great experience. Happy to return. Comprehensive assessment, quality treatment and not overly expensive.
Hi Rachel. We are happy you had a great time at the dentist. We pride ourselves on providing quality yet affordable treatment. Thank you for your feedback and we will see you again soon.
Fantastic experience: Been a patient for quite a few years. Always excellent service with understanding, accommodating and organised staff. Dr Chan is great, accommodating, uses good amounts of local anaesthetic, does great preventative dentistry, isolated small problems before they become big problems and has always addressed my concerns. Even saw me urgently when I was worried about something. Very happy with the care and would not be interested in changing dentist.
Hi Sarah. Thank you for your trust in our dental Team. We always have the time to listen to your concerns. It has been and continues to be a pleasure, looking after you!
Fantastic experience: 前段时间和老婆一起去洗了牙,我堵了两个牙洞。推荐啊。以前去的牙科诊所,牙医是不会出来洗牙的。都是洗完了才出来和我聊两句。这里的陈医生洗牙没有以前的痛。堵牙的手法也很高级。离我家不算远,医疗保险又报销了很多。就是医生真的好忙,要提前好久预约。陈医生国语讲的没有广东话好,哈哈。不过对ABC 是很不容易了。
Fantastic experience: The place was excellent. Friendly staff, very clean and excellent service. Dr chan was very professional and explains thoroughly. ive never had such a good service before The nurses was very gentle and caring.
Hi Quinee. Thank you for your feedback. Our Team prides itself on exceptional service and caring for our patients. We are glad you experienced our point-of-difference.
Fantastic experience: Dr Chan and staff are very kind and gentle and take the time to listen to my dental concerns. Highly recommend this dental practice. Best dental experince I've ever had.
Hi Lisbeth. Thank you for your kind words. We try to make dental appointments as pleasant as possible for everyone. But we never knew we exceeded your expectations, let alone being your best dental experience! We will endeavour to keep this up.
Fantastic experience: My husband had to have tooth out which snapped in half during extraction. Richard Chan had the tooth out very quickly and he was amazing. The care there is second to none and the staff who work for him are very friendly and helpful. Debbie was so friendly when I explained my husbands problem and got him in the day I rang as he was in quite abit of pain. I will be going to see him myself as my husband said they put you at ease very quickly. They were just incredible with all their help and concern. I couldn't recommend them highly enough. Thank you for all your help and the best care you gave my husband Laurie McGrath
Thank you for your kind words, Laurie & Morry. We are glad we could be of assistance on the day of that dental emergency. We will let Debbie and the Team know of your positive feedback, as this gives us more information to further improve our Practice.
Leave your opinion about Surrey Hills Dental Centre:
Surrey Hills Dental Centre appears in the following listings:
Other dentists you may be interested in
Dentist On Highfield Park
Wattle Park Dental
Add your dental clinic to our directory for free
If you manage a dental office and want to appear in our guide, send us your company information and you can appear completely free of charge.