Smile Hawthorn
Information about Smile Hawthorn
3122, Melbourne
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17:30
- wednesday: 8:30-17:30
- thursday: 8:30-17:30
- friday: 8:30-17h
- saturday: (closed)
Confident, healthy and balanced smiles create success, joy & brightness in our lives.
Our family-friendly team provides high quality, affordable and evidence-based dental and specialist orthodontic services using advanced technology in a modern and accessible practice.
We offer a range of dental services, including checkups and cleans, fillings, crowns, root canals, orthodontics for kids and adults, cosmetic dentistry such as teeth whitening and veneers as well as sport and grinding mouthguards.
Our comment from Top Dentistas about Smile Hawthorn:
Smile Hawthorn is widely regarded as an exceptional dental clinic in Australia, known for its friendly atmosphere and dedicated staff. Patients consistently rave about their experiences with Dr. Andrew and Dr. Caroline, highlighting their professionalism and personal touch. Some key features that set Smile Hawthorn apart include:
- Personalized Care: Dr. Andrew is noted for his genuine and caring approach, making patients feel comfortable and at ease during their visits.
- Expertise and Precision: Both Dr. Andrew and Dr. Caroline are praised for their attention to detail and thorough explanations of procedures, ensuring that patients understand their treatment options.
- Welcoming Environment: The clinic prides itself on maintaining a clean and modern setting, which contributes to a relaxing dental experience.
- Comprehensive Services: With both orthodontic and general dental care available, patients appreciate the convenience of accessing multiple services in one place.
- Exceptional Team: The friendly staff and efficient booking system enhance the overall patient experience, leading to numerous recommendations.
With a reputation for excellence and patient satisfaction, Smile Hawthorn is a go-to choice for anyone seeking high-quality dental care.
Services and Treatments
Smile Hawthorn: Reviews
Fantastic experience: Dr Andrew is the best there is!! judgement free and so helpful!
Fantastic experience: Really is the best clinic. Always made to feel very comfortable! Dr. Andrew and team are pros, with great chats and warmth to suit
Fantastic experience: What a fantastic clinic, Dr Carolyn did an absolutely amazing job on straightening my teeth im so happy with them, she is a perfectionist. Slightly annoying when I wanted to get the braces off but glad I waited.. highly recommend!!
Fantastic experience: Best dentist I've been too.
Fantastic experience: Cannot recommend this clinic more highly. Dr Andrew saw me on time and provided great care and advice all at a reasonable price. If you are looking for a great dentist just come here.
Fantastic experience: Was recommended Dr. Andrew Heredia by my sister, who was recommended by her friend. Have been going to Smile for a couple of years now and wouldn't go any where else!!
Fantastic experience: Dr Caroline and Dr Andrew are absolutely amazing! A long overdue review as I’ve been going to Smile Hawthorn for the past 3 years now and they are the best dental clinic I’ve ever been to. Dr Caroline did such an incredible job with my braces. She listened to my concerns, talked me through the various options, pros and cons, prices, answered my questions, and we settled on a treatment plan. Throughout each appointment Dr Caroline would explain exactly what she was doing, why she would do something, and frequently checked in on me to make sure I was okay. I used to never show my teeth in photos and now I can’t stop smiling in front of the camera! Dr Andrew is so friendly and personable. Like Dr Caroline, he will explain exactly what he’s doing while working and check in with you to make sure you’re okay and if you need a break. I used to be nervous when going to the dentist, but now I always feel so comfortable when I have my check-ups and teeth cleaned. I honestly couldn’t recommend a dentist more highly!
Fantastic experience: Dr Andrew is easily the most personable doctor I've ever encountered. Amazing attention to detail, and a genuine care for his patients.
Fantastic experience: Dr Andrew is an outstanding verbal communicator with excellent attention to detail.
Fantastic experience: I’ve been to a few dentists in my time, even had orthodontist treatments with the best, this man is genuinely a nice person who engages with his patients and gives so much information without being pushy. The girls at the front are lovely. This is the place to go. Thanks Dr. Andrew!
Fantastic experience: First time here today after reading all the positive reviews and Dr Andrew has been extremely friendly and patiently explaining every step of the process. Highly recommend Smile Hawthorn.
Fantastic experience: My wife attended this practice and was delighted with the care, cleanliness and very modern equipment in a lovely environment. Dr. Andrew was very thorough, gentle and knowledgeable. She felt relaxed and in good hands. Loved the soothing music, and Dr Andrew always checking in that she was going fine. I’ll be booking in now too!
Fantastic experience: I walked into smile without a booking and met Kate, she was phenomenal when it came to giving me advice on caring for my wisdom teeth. Thank you!
Fantastic experience: Dr Andrew is definitely the most personable dentist I have ever met! He went above and beyond with his explanations of options for bridging the gap due to a missing tooth (and was in no way pushy, just very informative) and removed some glue I've had behind my teeth from braces from about 15 years ago (and I have seen many dentists since then, he is the only one to have noticed/ bothered to do that!!). He is extremely kind and bubbly and his supporting staff was also wonderful. I am so happy to have found a great dentist that I can comfortably keep going back to! He also offers a great deal for a first time visit which was greatly appreciated! :) Thank you Dr Andrew and the staff at Smile Hawthorn.
Fantastic experience: Never had a easier time at the dentist. Came here as a new patient, team was so friendly and Dr. Andrew was excellent. Very calming, gentle and helpful. They’ve got a customer for life!
Fantastic experience: I don't like going to the dentist but I had a good experience here. They explained everything to me before they did anything. They always checked to make sure I was ok and would progress only if I was fine with it. I just had a cleaning this time but they also did a scan so I know what work I might need to get in the future.
Fantastic experience: Dr Andrew is very thorough and he gave me a number of options for treatment which I appreciated because I don't have private health cover. The staff are all very friendly and helpful. The facilities seem to be very new and they were able to do x-rays and show me the pictures instantly.
Negative experience: Had the worst experience ever from this dentist, I booked in for teeth whitening and the dentist seemed to be in a hurry, said my teeth just needed cleaning and wouldn’t make any difference! He cleaned them sort of and next thing I was out of there in 20 minutes $150 ! I’ve just been to Thailand had my teeth cleaned and whitened they thought my teeth hadn’t been cleaned for years omg , they did an amazing job and whitening four shades lighter, don’t ever go to this dentist worst experience ever
Fantastic experience: I have never been a fan of going to the dentist avoided it at all costs, but from the moment I stepped into Smile Hawthorn I felt welcomed and relaxed. I was never made to feel guilty or embarrassed by my teeth, I was informed about everything clearly and given multiple options so I could understand each option and outcome. Having extremely crooked teeth I had a orthodontic plan drawn up and I knew all of the steps that were to coming in the following years and was able to pay off the bill over time elevating the stress of money. Having both orthodontist and dentist in the same practice made life easier as I could see both in the same visit eliminating multiple visits. If you are looking for a family friendly relaxing welcoming dental practice look no further!!!
Fantastic experience: Dr Andrew is a saint. He is such a patient and kind person. I have had a few horrible experiences with dentists, which in turn has made me a very anxious patient. He explains all prodedures really carefully and in detail before and while he is doing them, so I understand what's going to happen each and every time. He also tells me funny anecdotes and jokes around a lot which makes me feel at ease. He checks in throughout procedures to see how I am going as well. While I may still need a valium or 2 before I go in, Dr Andrew as made my trips to the dentist better than I ever expected. All staff at Smile are so accommodating and kind every time I go in. The place is always immaculate!
Fantastic experience: Best dentist I have been to. Really care about their patients and their individual needs.
Fantastic experience: Excellent service, very kind and helpful staff. Dr. Andrew explained me everything before any work was done. Very reasonable price, strongly recommended!
Fantastic experience: I like the smell and the quietness in this clinic nice employees. I highly recommend. رايقه وراقيه .
Fantastic experience: Wonderful dentist. Dr Andrew’s calm and gentle manner was very reassuring.
Fantastic experience: Very good dentist for general dental treatment and orthodontics. Very good facilities and first class service. I will recommend this dental clinic any day.
Fantastic experience: Dr. Andrew is such an amazing, kind and honest dentist. He takes his time to explain everything with patience. One of very few dentists out there I trust. Can't recommend him and his caring team highly enough!!
Fantastic experience: I have used Smile Hawthorn as my dental clinic for over three years now and the service is just so impeccable. I broke my tooth just this very week and Dr. Andrew filled me in on a fully scheduled day and fixed the tooth on the day. The dental assistant then called me today to follow up on me to see how the new tooth settles. They are a nice group of people who are extremely good at their crafts. Would recommend to any friend of mine.
Fantastic experience: Dr. Andrew is very kind and nice. With his professional suggestions and help, I had a great experience for my teeth issues. Highly recommend here.
Fantastic experience: Super friendly dentists, nice clean surgery with modern equipment
Fantastic experience: The best dentist I've ever been to! Andrew is so honest and respectful, and has cured my fear of visiting the dentist. He answers any questions you have and really takes the time to explain things and make you feel comfortable and relaxed. The premises are immaculate and the whole team are super friendly and helpful.
Fantastic experience: Dr Andrew is a very helpful person. He explains everything which is necessary and he is so friendly. Not only he is a nice person but also he is a nice Dentist. My sister-in-law and I have had visited him and we are satisfy for what he has done for us so far. Also the fees are affordable. I Highly recommend Dr Andrew:)
Fantastic experience: Dr.Andrew is really nice and friendly. He is very knowledgeable and made me feel at ease. He's being transparent and explained all the options. Best dentist I've ever seen! I am also impressed with the service from the reception lady. Excellent customer service. This place totally deserved the 5 stars!
Fantastic experience: The best dentist I’ve been to. Andrew is super nice and knowledgeable. The pricing is also really reasonable.
Fantastic experience: Highly recommended - Dr. Andrew explained everything so well and is very approachable, he was happy to answer my questions and put me at ease for all procedures. The whole team is lovely as well. Very happy to have found Smile Hawthorn, best dentist I've ever had!
Fantastic experience: Thank you for the great service you provide! Dental treatment without the worry and stress
Fantastic experience: Finally a great experience at the dentist! Great value and sound advice was a welcome change from what we have experienced elsewhere. Highly recommend this place as a family dentist
Fantastic experience: Such a pleasant experience - After having a tooth ache I was dreading the dentist, I could hardly eat. Dr Andrew was fantastic and made the experience enjoyable - which I never thought I would say. I needed a filling and now it's like I never had an issue, both they way it feels and looks. I am definitely going to be a regular!
Fantastic experience: First time visiting but had a great experience. Very professional, informative and transparent about the options I could take concerning my wisdom teeth issue.
Fantastic experience: Nice doctor andrew
Fantastic experience: I am a first time patient. Excellent service by Dr. Andrew and team. State of the art facilities and an easy to book system. Dr. Andrew explained everything in detail. Highly recommended!
Fantastic experience: Great staff and great consultation
Fantastic experience: Would highly recommend this place, absolutely charming folks, and the best dentist I have ever visited. Very professional and very good!
Fantastic experience: I bring my young family here. The kids love how gentle Dr Andrew is with them, and the movies he plays on the screen above. Dr Andrew is very good and making them feel comfortable and easing their anxiety. He's also pretty good with the adults. :) They are always running on time to appointments, which is good as it means no waiting with young children. Thanks to all the staff at Smile Hawthorn.
Fantastic experience: Andrew was absolutely fantastic. Explained everything in detail, and advised me on all my treatment options. Would highly recommend both for price, quality and service.
Fantastic experience: Lovely. Completely put at ease. Gorgeous premises and staff.
Fantastic experience: Fast booking. No waiting. Really nice office. They explained the cost before any work was done and wasn't ripped off for my one filling. The filling itself is so well done it's the best the tooth has ever looked! The dentist was great. Great personality. Very helpful and careful to relax me before starting the work. Best dental experience in a very long time and couldn't recommend it enough. Actually looking forward to getting a few extra teeth fixed up. One of the best things about it was they didn't try to x-ray my whole mouth and try to put me on a massive dental plan like dentists often do. Thanks
Fantastic experience: Best experience at the dentist to date. Dr Andrew Heredia explained everything so well. Most importantly he is very focused on ensuring you are not in pain or uncomfortable. Professional and modern practice.
Fantastic experience: Nothing but positive feedback for this place. Was so impressed the immaculate practice. The experience was great and I will definitely be going back there again for my next visit!
Fantastic experience: Best Dentist I have ever been to! Super friendly and caring. Not only did I feel looked after, everything was explained and discussed in detail, putting my mind at ease and my anxiety went out the window! Highly recommend!
Fantastic experience: Very good service. Most definitely will return again.
Fantastic experience: Great staff and excellent treatment by Dr Andrew. Appreciate their work.
Fantastic experience: Cost: Very affordable and no surprises!! ✔✔✔✔✔ Dentist: Explained everything that was going on very clearly ✔ Staff: Very helpful, professional and funny ✔ Parking: Heaps of on-site parking and street parking, despite busy roads ✔ Practice: Super clean and modern ✔ Waiting time: ZERO! Booking was so fast through their online portal and barely spent any time in the waiting room!! ✔
Fantastic experience: I had a fantastic experience at Smile Hawthorn. Dr Andrew Heredia explained in detail exactly what needed to be done to best treat my broken root canal. He went above and beyond his duty of care to ensure that my dental onlay fitted perfectly with the contours of my teeth! Thank you Smile Hawthorn, now I can't help but constantly feel the smooth ceramic surface which replaced the gigantic cave that once took up the majority of my back tooth!
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