Bupa Dental Burleigh Heads

Bupa Dental Burleigh Heads
Stockland Shopping Centre, Shop 122, W Burleigh Rd
4220, Burleigh Heads
+61755764923

Opening hours

  • sunday: (closed)
  • monday: 8:30-17:30
  • tuesday: 8:30-17:30
  • wednesday: 8:30-17:30
  • thursday: 8:30-18h
  • friday: 8:30-17:30
  • saturday: 9h-16h

Our comment from Top Dentistas about Bupa Dental Burleigh Heads:

Bupa Dental Burleigh Heads is highly regarded for its exceptional patient care and professionalism. Many patients have praised the practice, particularly highlighting the expertise and kindness of their dentists, including Dr. Wen Sun and Dr. Mariz Botros. Clients often describe their experiences as being incredibly comfortable, with staff notably attentive and gentle throughout their treatments.

Some of the standout features that visitors appreciate include:

  • Welcoming Environment: The practice is noted for its modern, clean, and spacious atmosphere, making it a pleasant place for both adults and children.
  • Exceptional Staff: The entire team, from receptionists to dental assistants, is consistently described as friendly, knowledgeable, and supportive, ensuring that patients feel at ease.
  • Comprehensive Care: Dentists at Bupa Dental Burleigh Heads take the time to explain treatment options and strive for patient satisfaction, as evidenced by personalized care that often exceeds expectations.
  • Convenient Appointments: Many reviewers appreciated the efficient appointment scheduling, with quick access to care, which is especially beneficial for families.

Overall, patients express gratitude for finding a dental practice that prioritizes comfort, professionalism, and a high standard of care. Bupa Dental Burleigh Heads comes highly recommended by those seeking quality dental services with a personal touch.

Services and Treatments

Dental Cleaning
Dental emergencies
Pediatric Dentists
Teeth Whitening

Bupa Dental Burleigh Heads: Reviews

4.7/5 (62 Reviews)
Bicai Zhan 3 months ago

Fantastic experience: Dr Wen Sun is very gentle, kind and professional dentist. Thank you so much.

Taylah Miller 3 months ago

Fantastic experience: I saw Dr Wen Sun a few weeks back after experiencing pain with a problematic wisdom tooth. Typically I hate visiting the dentist, but Dr Sun made me feel so incredibly comfortable and at ease. He was so professional, kind and gentle. I left with no teeth or gum pain and was just so impressed from the start to finish service he provided. I feel a lot more confident returning to the dentist now that I have found someone like Dr Sun and would recommend him to anyone!

Olivia McInnes 4 months ago

Fantastic experience: My experience with my dentist Mariz Botros was nothing short of outstanding. She was incredibly kind, professional, and completely genuine throughout the entire process. When I wasn’t fully happy with the first tooth shade, she didn’t hesitate to give me her honest opinion. Instead of settling, she encouraged me to send it back to the lab so we could achieve a better match, despite the fact that this created extra work and disrupted her schedule. That level of integrity and commitment to my satisfaction meant so much to me. She was also extremely gentle and reassuring, especially when administering the needle, as she knew I was quite nervous. She took her time, never rushed me, and made sure I felt comfortable and confident at every step. Her patience, care, and attention to detail truly made the entire experience easier and far less stressful. I’m incredibly grateful to have been in such capable and compassionate hands.

Lucy Ibbotson 4 months ago

Fantastic experience: Had a fantastic experience at Bupa Dental Burleigh Heads for both myself and 7 year old daughter- we’ve been looking for a new practice after struggling to get appointments at our previous practice. Was able to get an appt within a week, and then they called me to let me know about cancellations so we got in within a day. Emma (dentist) and Dental Assistant (Christie) were lovely, super knowledgeable and explained everything as they went which really helped my 7 year old. They kindly gave my daughter a little pack and balloon at the end which made it such a sweet experience! Practice is modern, clean, spacious and light with easy parking out front. Will be booking my husband in, and have already re-booked myself and daughter :)

Samrath Singh Gulri 4 months ago

Fantastic experience: The dentist and her assistant were excellent and thorough. The staff were friendly, explained everything clearly, and made the whole process comfortable.

Sarah Dargan 5 months ago

Fantastic experience: I just want to express my gratitude and thanks to Dr Georgia and Shelly for their outstanding service and caring nature. These lovely ladies did such an amazing job. The lady at reception (I am sorry I didn’t get your name) was extremely friendly and helpful. She made me feel welcomed and comfortable. Appreciate your help ☺️

Andy Rajapakse 11 months ago

Fantastic experience: This is a cool dental practice. Dr. Mariese & her assistant Savanna were excellent. So was customer service of reception.

Felix Chan 11 months ago

Fantastic experience: Seen my fair share of dentists across the country. Dr Wen is way up there. Even better if U r BUPA member knowing nil excess. Happy days! 11 out of 10

Dependi Bharati 1 year ago

Fantastic experience: I'm thrilled to have finally found a dentist who's not only skilled but also gentle and caring! Dr. Sun is exceptional - he takes the time to explain every detail, reassures me throughout the process, and makes me feel at ease. After years of dental phobia, I was blown away by Dr. Sun's kindness and expertise. The receptionist with curly hair (sorry, I didn't catch her name!) was also super helpful and sweet. The clinic itself is stunning - clean, modern, and welcoming. I'm so impressed with the entire experience! Highly recommend this dental clinic to anyone seeking top-notch care with a personal touch. Love it! 5/5 stars

Peter Mikhail-Gouda 1 year ago

Fantastic experience: Very great dentist!!! Had an excellent experience with Dr Mariz today, she is very skilled and really takes the time to explain everything thoroughly. She made me feel very comfortable throughout the whole procedure. The place itself is very clean and welcoming - overall I would recommend it!

Kim Cronin 1 year ago

Fantastic experience: 10/10 everyone is so helpful and there is just a beautiful energy through the practice! Highly recommend! Thank you

Steven Bainbrigge 1 year ago

Fantastic experience: Very friendly and professional staff. Proactive in managing appointments and booking in future dental work. Everyone from the receptionist to the hygienist to the dentist are a pleasure to deal with and are excellent at their job. Highly recommended for any dental work needed.

Lee Rawson 1 year ago

Fantastic experience: Highly recommend! Shoutout to Dr Nidhi Krishnamoorthy who made me feel comfortable throughout each visit. Nidhi’s communication and care during each treatment put me at ease. Also, shoutout too Nidhi’s dental assistant who was also supportive throughout! I was worried about going to the dentist but this place gave me confidence! Cheers!

Caroline B 1 year ago

Fantastic experience: Amazing, great clean & lovely staff. Highly recommend

Jay 1 year ago

Fantastic experience: I have been looking for a family dentist for years and I feel I have finally found the dentist for me. Dr Wen Sun at Bupa Burleigh Heads is a kind, personable, family friendly dentist who provided a painless, seamless treatment when I showed up for my check up and clean. He took his time to thoroughly explain the course of my treatment as well as provide me with a realistic plan moving forward. I felt valued as a patient and my pearly whites have never felt more cared for! Thank you Dr Wen Sun! I will definitely be coming to you more regularly!

Graeme Handley 1 year ago

Fantastic experience: I can Definitely recommend this Practice. Excellent Staff. You would definitely be happy with their thoroughness and attention to detail. Dianna for dental work & Jessica for check-ups are exceptional.

Pauline Allingham 1 year ago

Fantastic experience: i have just had two fillings done by dr thomas ryan assisted by nurse christie incredible amazing work...what else can i say...best dentist i have ever been to.very caring and thorough receptionist dana is an absolute delight too

Romana Zappia 1 year ago

Fantastic experience: I was greeted by Dr Eimer Short, she was and is extremely professional and empathetic with my situation which she rectified within 10-15 minutes. The ladies at the front desk were also extremely friendly and professional. I highly recommend Bupa Dental Burleigh Heads! It was my first visit although from now on I will be taking my daughter’s to Bupa Dental Burleigh Heads. Thank you Dr Eimer Short, you are definitely a asset to the company!

roger blackford 2 years ago

Fantastic experience: Excellent as always.

Luke Presley 2 years ago

Fantastic experience: The staff couldn’t be anymore helpful, actual dentist and her assistant names escape me are very nice and made the process easier!

Roman Johnson 2 years ago

Fantastic experience: Dr Diana....thankyou for your service...Always appreciate your kindness and caring and professional Skills

Lynne M 2 years ago

Fantastic experience: Absolutely wonderful staff from the minute you enter you feel welcome Clearly Dental Burleigh. A comprehensive inspection and discussion about my expectations and how to achieve the results. I received a comprehensive three part dental plan with options - must do repairs - plus two options for cosmetic procedures. Everything was 'clear' regarding treatment and associated costs. Dr Diana you are an absolute pleasure to be a patient of, I was treated with respect and consideration of my wishes. I am so happy I received the recommendation. I am perfectly satisfied and highly recommend your services to anyone looking for the highest quality service. My grateful thanks to your wonderful assistant. Looking forward to regular follow ups. Warmest regards to you all. Thankyou.

Maddie E 2 years ago

Fantastic experience: Friendly, professional and great communication from all staff that I dealt with. Would definitely recommend especially to families.

R Catchpole 2 years ago

Fantastic experience: Great experience considering I am terrified of Dentists. Lovely, friendly and peacefull enviroment. Dr Emma Puschman and her assistant were understand of my needs and very caring. Prices are upfront and affordable.

Catia Curuci 2 years ago

Fantastic experience: Dr. Diane have an advanced knowledge and is super gentle and attentive. Made me feel super comfortable, calm and secure.

Azra Schreiber 2 years ago

Fantastic experience: Good dental practice and Dr Diana is a fabulous. She is amazing and very good with her job.

Leone Pike 2 years ago

Fantastic experience: Excellent professional and friendly service

Marama Tumangi-Ahsin 2 years ago

Fantastic experience: Dr Eimear was very professional and explained every process. My visit was also pain free, staff are friendly, practice is clean.

Marj Moynihan 2 years ago

Fantastic experience: From the staff at the Reception Desk, to the Hygienist, to Dr Dianna, the experience is one of professionalism and great care .

Tracey B 2 years ago

Fantastic experience: An update. Had a tooth filled by Diana today as my regular dentist is away. And she was terrific! Very personable and gentle too. Also dentist Emma who I usually go to is the same. Have been going to Clearly Dental for years. The dentists and customer service staff are very professional but friendly too.

Carmel DArcy 2 years ago

Fantastic experience: Great service and staff!

Steve Thompson 2 years ago

Fantastic experience: Doctor Dianna is very personable and an excellent communicator, had three teeth removed with no pain whatsover.

Marian Garner 2 years ago

Positive experience: While I very happy with the friendliness of the Clearly Dental team, I do feel concern with being out of pocket $1,000 which was rejected by Medibank Private. I had a too large, ill fitting crown fall out and instead of redoing the crown, the dentist replaced the original. It fell out again. I insisted this time that the crown to be redone from scratch. This was done and I am completely happy with the results. But… it was again processed on the claim as a replacement crown and Medibank Private only allows 1 x replacement claim every 36 months. Had the dentist replaced with a new better fitting crown on the first visit, I wouldn’t be out of pocket $1000. Prehaps this review will assist other patients

Belinda Hicks 2 years ago

Fantastic experience: Staff were extremely friendly and always assisted to accommodate to my needs and times frames where I was able to be seen right away without wait times. Highly recommended to anyone who needs a dentist.

Sreevalli Korlapati 3 years ago

Fantastic experience: Beautiful place with lovely staff and Dentists. Highly recommended

Christopher Newnham 3 years ago

Fantastic experience: Newly on the Gold Coast I was recommended to this Dental Practice. Entry in to the Practice is one the exudes cleanliness and professionalism. Then to meet Dr. Diana, my first impressions were extremely well founded. What a superb empathetic and professional Dentist. After 1 hour in the chair today, having root canal work, I continue to be extremely impressed. Dr. Diana would have to be one of, if not the best dentist I’ve ever seen in my 69 years Congratulations….the best

Angela Miller-Davis 3 years ago

Positive experience: My first experience with Dr Emma today was a very positive experience. After my last experience with my usual dentist I was hesitant to go back for even a routine clean. It left me very anxious about seeing any dentist again, then today I suddenly required some emergency treatment and Clearly Dental were able to fit me in before a public holiday. Dr Emma was very kind, gentle and reassuring. She explained and checked in with my pain & comfort levels every step of the way as well as my options going forward. I was back at work straight after my appointment and 7 hours later I still have no pain. Special mentions to both Dental Assistant Shelby who was also very gentle during my consultation and to the lovely receptionist who has excellent people skills and was very helpful.

JOHN CARTER 3 years ago

Positive experience: Very professional service and advice given would recommend local and also members first to this practice Thanking you all johno

Katrina Wallace 3 years ago

Fantastic experience: All the team are always super friendly, always run on time, send me regular reminders and a really well presented clinic. I highly recommend Dr Diana, she is amazing! I have really sensitive teeth and not a big fan of going to the dentist, but Dr Diana is absolutely lovely, always puts me at ease and so gentle. Cannot recommend enough!

Will Collins 3 years ago

Fantastic experience: I always find Clearly Dental very professional and polite with minimal pain. Over the years now (many years) they have fixed up a lot of average work done by others and I have much less trouble now. Their work is top notch!

Di Playfair 3 years ago

Negative experience: I agree that Dr Diana is simply the best, and she is the only reason I am continuing to go to Clearly Dental. Your computer generated reminder system is invasive. An email every week for 3 weeks before the designated appmnt, then texts, then actual reminder phone calls leaves me with a desire to opt out from Clearly Dental - except for wanting to remain a client of Dr Diana. Get your act together Clearly Dental and stop with the multiple reminders. One or 2 is acceptable, 3 or 4 is not!

JAMIE 3 years ago

Fantastic experience: Thank you to the team there, I don’t normally like going to the dentist but this time it was actually enjoyable, I felt really clean and fresh after my check up and clean! Thanks again

Philip Lewis 3 years ago

Fantastic experience: I had a brilliant experience at Clearly Dental Burleigh, my dentist Dr. Eimear was professional and very knowledgeable and she ensured my root canal treatment was pain-free (I was very worried before I came but she made it all a breeze), the assistant was delightful, and the reception staff were lovely, definitely recommend 100%, I'm not worried about my next visit at all :)

Julie Vermeulen 3 years ago

Fantastic experience: Very impressed with treatment to date. Staff are interested in you as a person, not just your teeth. Can highly recommend Clearly Dental.

Suzanne Sticklen 3 years ago

Fantastic experience: I’ve been seeing Dentists for ever, and I find Dentist Dianna to be the best Dentist I’ve ever had, friendly, thorough, caring, kind and gentle. I actually look forward to seeing her

Layla V 3 years ago

Fantastic experience: Great service, great prices, and a very friendly team. Highly recommend for the whole family.

Christine Robertson 3 years ago

Fantastic experience: Dr Diana thankyou for your great service to my partner Roman....he tells me it's a pleasure knowing your his dentist kind regards

Andrew Butlin 3 years ago

Fantastic experience: The clinic is well appointed and extremely clean. Appointments and reminders are very efficiently managed. The waiting area is quiet and comfortable. Dr Diana is simply the best. She is an example to all dentists on how to provide expert dental services efficiently while ensuring a pain-free experience. She has a wonderful friendly welcoming manner and I cannot speak too highly of Dr Diana.

Haley Lauren Sywak 3 years ago

Fantastic experience: Dr Diana is such a great dentist, always have a good laugh with her and she's very caring of her patients. She's very thorough with her work and is always willing to explain what she's doing to put you at ease if you're feeling a bit anxious.

charlotte murray 3 years ago

Fantastic experience: Such a great practice. Super clean and staff are so welcoming and comforting throughout. Would recommend to all friends and family.

Dragan Ivesic 3 years ago

Fantastic experience: Newly renovated and looks the part, reception and dentists were great and looked after me.

Alana Morgans 3 years ago

Fantastic experience: Dr Diana is a fabulous Dentist! Very gentle and kind. She explained all of my treatment options in a way that I could understand. The reception team were also very friendly and helped do quotes with my health fund so I knew what I had to pay at each appointment!

Sav 4 years ago

Fantastic experience: Holly the awesome woman saved my day! So friendly and welcoming, just made me feel comfortable even on the phone. Well done Holly keep up the good work. Rohan is the most professional dentist but more importantly genuine and friendly! Did such a great job relieving my pain and made me feel at ease Highly recommended this dentist, I will be a regular going forward

Pamela Heckler 4 years ago

Fantastic experience: From the staff at front desk to the Dentist (Diana) and her assistant are absolutely beautiful Ladies.They always make me feel welcome.

Mick Nixon 4 years ago

Fantastic experience: SAVED MY HOLIDAY!! Dr Helene and her team were able to fit me in at a moment's notice for an emergency fix which had potential to ruin a holiday to Queensland. The welcome was warm and the procedure was fast and very reasonably priced. I am extremely grateful and strongly recommend this surgery.

Louise Elliott 6 years ago

Fantastic experience: Well cared for from entering to leaving. Precision, professional and expertise from every staff member. Quality all round.

Charles Pigram 6 years ago

Fantastic experience: Always welcome and well looked after when Dental work finished.

Samie J 7 years ago

Fantastic experience: My name is Samie and I have had huge amounts of work done over the last 12 months. I have had a number of root canals, growns, fillings, gum cleans, cleans, orthodontic growth appliance and more recently braces. I feel I am well and truly educated and involved enough to say the below reviews are the biggest load of rubbish I have ever read. From the moment you walk in the door to the moment you leave you feel cared for. Every single treatment I have had has been exceptional and I have not had a single issue. They go above and beyond for every patient. To say anything less would be an absolute lie. Dr Andrew is a leader in his field and preforms every procedure with forethought and care. I will never go anywhere else. In fact my friends and family only use Gerber dental. If I could rate a million stars I would. Thank you to each and every team member for making my experience exceptional x

Narii Salmon 7 years ago

Positive experience: Friendly service and were able to fit us in on last minute emergency....

David Newey 7 years ago

Fantastic experience: I’ve been coming here for over 5 years now. Have always found the staff pleasant & professional. All issues have been kept up with via maintenance which has meant no more money spent on larger or more expensive procedures.

Dylan Rickit (The Laughing Pug) 8 years ago

Negative experience: If I could give zero stars I would! Way overpriced below average dental work. These guys do NOT care about you. I recently got a crown from Gerber dental after quite a few years of going there and getting ripped off and about 15 month after the crown was done it broke. I went back to see if they could fix their shabby work hoping they would look after me but was told it was my fault and I would have to pay $1600 for another one to be done. I complained and they said they could do it for $1000 on the spot!!!??? So I just got the tooth temporally filled for $300. After getting a second opinion from another dental group they told me I had an underlying issue with my bite and probably put a lot of pressure on these teeth during my sleep. Thats possibly why these teeth are breaking. I have been going to Gerber for years and I find it funny why they couldn't tell me this from day one instead of happily taking my money and continuing to keep repairing these broken teeth and not fixing the underlying issues, I guess they don't want to tell you as they must make a hell of a lot of money off poor customers like me. I'd advise you to keep clear of this practice it will save you a lot of money, pain and time. They do not care about you they just try and squeeze every dollar they can out of you, smile in your face and make sure they book you in for your next rip off session.

Rick Roser 10 years ago

Negative experience: Crikey what spin doctors, up marketers, only the hygienist was any good. I went a few times because they seemed so thorough...and came away each time feeling ripped off and deluded. Whatever happened to a dentist where you go in and he fixes your teeth, They decided I need a whole lot of expensive stuff before I ever got to see the dentist. And he was one of those guys who close their eyes when they’re talking to you...great

Bupa Dental Burleigh Heads
Bupa Dental Burleigh Heads

Hi Rick
You are correct, we are thorough. We pride ourselves on making sure all our patients are given appropriate information about any issues they have and the options available to correct them. Failing to do so is negligent. We appropriate many patients have only ever had "patch up" dental care in the past and some of the issues we raise may come as a surprise. We can only provide you with information and it is entirely up to you whether you choose to address the issues or not.

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