J E Dental
Information about J E Dental
Opening hours
- sunday: 9h-21:30
- monday: 9h-21:30
- tuesday: 9h-21:30
- wednesday: 9h-21:30
- thursday: 9h-21:30
- friday: 9h-21:30
- saturday: 9h-18h
JE Dental is a family-friendly dental practice dedicated to providing exceptional dental care. As a privately owned and family-run practice, we prioritise patient well-being over profit and maintain independence from large corporations.
Our experienced dentists offer a wide range of services in a welcoming environment, ensuring every patient feels calm and comfortable. We cater to all ages, from toddlers to older adults, striving to make each visit as pleasant as possible.
Since our establishment in 2014, JE Dental has earned a reputation as one of the top family dental practices in the Keysborough and Dandenong areas. We offer comprehensive dental services, including orthodontics, veneers, dentures, root canals and wisdom teeth removal.
Our comment from Top Dentistas about J E Dental:
J E Dental is a dental clinic that has garnered a mixed reputation from its clientele. However, there are numerous positive reviews highlighting the exceptional care and professionalism exhibited by the staff. Many patients have praised the clinic for its:
- Outstanding Patient Care: Numerous reviews mention the caring and accommodating nature of the dentists and assistants, making it an excellent choice for families, especially those with children or patients with special needs.
- Emergency Services: The clinic is highly recommended for its preparedness to handle emergency appointments with warmth and understanding.
- Hygienic Environment: Several clients noted the cleanliness of the facilities, which adds to the overall comfort during their visits.
- Professional Staff: The team is consistently described as friendly, professional, and attentive to patients’ needs.
- Positive Experiences with Treatments: Patients have shared their satisfaction with various treatments, including complex procedures like root canals and orthodontic work.
Though some reviews express concerns regarding pricing and specific experiences, the overall sentiment is that J E Dental maintains a welcoming atmosphere and provides substantial care to its patients. Many clients are happy to recommend this clinic to others seeking reliable dental services.
Services and Treatments
J E Dental: Reviews
Negative experience: i used to be there regular client before. but not now they are very expensive also the lady at counter is not honest. they will always tell you that this and that needs to be done
Fantastic experience: Look after my partner very well went above and beyond highly recommend these dentist A++
Negative experience: My partner and I came here for a clean when our usual dentist was on leave and were both told we needed fillings and xrays done. Neither of us have ever required fillings before so it was a shock to us so we decided to wait and talk to our usual dentist about it. Our usual dentist said we didn't need fillings, and 2 years on, at each regular dental check up he still denies that we need fillings. This place is a scam, don't go!
Fantastic experience: Amazing experience! The clinic was spotless, and the doctors were professional and caring. They explained everything clearly and made me feel comfortable. Highly recommend for top-quality dental care!
Negative experience: Very very expensive
Fantastic experience: 助手很热情。他们可以说很多种语言。我打电话预约治疗牙周病,后天就可以治疗!如果情况很紧急,可以试看询问来访时间,他们很乐意安排您方便的时间!
Fantastic experience: Would highly recommend
Negative experience: The biggest mistake is coming here for dental work, it's too expensive but not beautiful, there are often problems
Negative experience: The lady at the reception thinks she is Jordan Belfort. Will do anything to try and get you a root cannal on the spot.
Negative experience: Yes it’s a good place for a root canal. James is very good. No it’s not a good place for good advice. They will absolutely try to sell you a root canal when it’s not needed. The volume of good google reviews are paid for.
Fantastic experience: Amazing staff. Very patient and accommodating to children with special needs. Could not fault the service and care they have shown.
Negative experience: Please do not trust high score at this clinic, it could be fake. Please read the lowest score review if you really want to know about this clinic before going their for a treatment. We visited this clinic recently due to a tooth pain. At the beginning the receptionist (she is around 50 years old) was very nice. She gave some painkiller and told us to come early next morning. While we were there, she was trying to explain what happens if we do not come back such as it can affect to brain, then we go emergency in hospital I would cost a lot of money. What she said much of us very worry. When we came back next day, she called us on the way to ask if we are coming yet because our case was very serious in her opinion. We arrived and she did xray and checked. Then she said the tooth now need to repair and the cost is around 2000$. When we said we want to manage the pain first? She insisted that we need to fix it now otherwise it will cause pain to brain and destroy many things. She was trying too scary us. Then she knew that we do not to do it, she said we should do screw and put medicine first and cost 600$. She was trying to convince and scary us again of what would happen if we do not do it, she mentioned how nice she is and how much it would cost if we went to other clinics. At the end we decided not to do it and asked for invoice (300$), and she even said things like we are stupid for not doing the service and scary us with a lot of things like, later expensive for emergency. I agreed to other reviewers if there was “zero” score, I would give to this service.
Fantastic experience: Outstanding dental care , super professional and very caring.
Fantastic experience: Highly recommended! Accepted my last minute request for emergency appointment without hesitation. Was warm, understanding and extremely caring, both dental assistant and dentist alike. Understood my fear so was comforting and explained procedures I required thoroughly. Can not give these guys enough praises. Dental visit fear no more! Thank you!
Negative experience: Took my son, worst experience, will never return. Pls think carefully and take your children elsewhere
Fantastic experience: Thank you so much! I had the best experience ever! Best doctors, so friendly, so nice, so professional! The prices are also great. I highly recommend this practice to all of you! My family and I will definitely go back for all the rest of our dental problems!
Fantastic experience: The dentists and staff are all so nice, friendly and so kind. My experience there was better than expected. Overall, i highly recommended this j e dental.
Fantastic experience: Can't thank J E Dental enough. They were able to squeeze my 8 year old in for an emergency appointment. They made him feel comfortable and at ease. They did an amazing job on rebuilding his two front teeth.
Fantastic experience: Outstanding service! Lovely workers! Would definitely recommend
Fantastic experience: Very friendly and great service! I'm always looked after so well when I go there. Highly recommended!
Fantastic experience: A wonderful, excellent dental clinic. Service is amazing. Friendly and professional dentists and assistants! Highly recommended!
Fantastic experience: Amazing, kind, patient and caring dentists. They made my daughter feel at ease and squeezed us in for an emergency appointment. Brilliant.
Fantastic experience: Friendly staff
Negative experience: Read the lower reviews for a better understanding whether you should go to this clinic or not. I wish i did. Not professional at all. Dentists door left open during procedure, receptionist/owner comes in and out of the room when she pleases, over-charges simple procedures and a simple dentist job botched leaving with me immense pain over several days. Another dentist at another clinic was shocked about what was done. I will be reporting this unprofessional business. I wish I never walked through those doors.
Fantastic experience: The service was attentive and everyone greeted me enthusiastically. I had an extremely good experience here and professional doctor. Great service!!!
Fantastic experience: I have very good experience here . The doctors and the receptionist very good , kind and friendly I highly recommend
Fantastic experience: Friendly and effiicent
Fantastic experience: The doctors and staff here take very good care of you and make sure that you feel comfortable before completing your session. They also are very hygienic making sure that everything is cleaned before the next patient. Overall, they are well organised , friendly and I would highly recommend you to make an appointment with them!
Fantastic experience: I had a very good experience at this dental clinic. New and clean facilities. Friendly and professional doctor.
Fantastic experience: Extremely friendly staff and knowledgeable dental technicians. Would highly recommend anyone, young or old.
Fantastic experience: Great service!!! Everyone one is so kind and welcoming!! I had all four wisdom teeth removed and they made it an easy process!! Definitely will be coming here for future needs!
Fantastic experience: Great experience at JE Dental. I received quick treatment and the staff is very professional. I would recommend this Clinic to everyone!
Fantastic experience: Good service, would recommend to friends and family
Fantastic experience: This is a great place to go take care of your teeth. Very friendly and professional Dental Care.
Negative experience: Worse dentist ive seen in my life get told one thing then another not trusting ppl that work there i would say see another dentist
Fantastic experience: I would say that the Receptionist and Staff are so friendly, Doctor has clear instruction to patient. Highly recommend to my friends.
Fantastic experience: What a friendly and caring dentist (not two words I would normally use for a dentist)! They went above and beyond for my emergency dental work, making me feel as comfortable and looked after as possible during the whole process. 10/10 recommend to anyone needing dental work - especially if dentists give you a bit of anxiety!
Fantastic experience: Very Nice and clean , friendly doctor and staff I highly recommend
Negative experience: Not a great experience. I came to JE Dental for a consultation re. my wisdom teeth. I saw Dr. Ruixi... she was very knowledgeable. However, the issue was an older lady which I believe was the Owner / Receptionist who barged into the room in the middle of my consult with Dr. Ruixi. As soon as I asked out pricing to remove a wisdom tooth, the 'owner / reception' lady took over the conversation & quoted me a ridiculous amount to get my wisdom teeth removed and kept trying to convince me that I needed all 4 wisdom teeth removed at once and when I asked why, she didn't give me a solid answer and just said "you're going to have to get them removed anyways". She quoted me $600 for the removal of each tooth - The removal of 4 wisdom teeth would total to $2400... under local anaesthetics. She continued to say things like "if you go anywhere else they will charge you over $1,000 to remove each tooth, I'm giving you a discount" and "you'll spend a lot more money if you go to any other dentist". Anyways, fast forward 2 weeks I've gotten my wisdom teeth removed at another dental clinic at a fraction of the cost $250 per tooth and everything was done professionally. This is a warning to people wanting to visit this place... be prepared to pay a lot more as JE Dental is just out to get as much money off you. JE Dental is not an ethical dental practice, in my experience.
Negative experience: I dont usually give negative feedback, but I think I should warn everybody that the owner (the receptionist) seems dishonest & rip off people and the dentist did not do check up properly. I booked the appoinment few days prior and when I booked, I also asked how much it would cost for consultation. And he said $40 for consultation and might need to pay extra if extra job required. When I took my daughter for check up today, the dentist only just asked to open her mouth. The dentist only looked at the teeth from far distance. Did not look it in details, did not even use any tools. And took only 5 mins. And when the dentist said "there is no holes", seems the statement is unsure... So I suspect it could be right / wrong until I asked again. Then, after the check up finished, I went to the receiptionist to make payment. And I was very surprised when she said " It is $100, original cost is $142 but you only need to pay $100 today". It is unbelievable. When I booked few days ago they said only cost $40. I understand we are required to pay extra, but the dentist did not do anything, did not even touch & only look from far distance, how could we have to pay $100? Anyway, I still paid $100, then I asked if I can claim back from Medicare. And the receptionist said : " I am not sure, you may need to go to Medicare and show this paper and ask whether you could claim it or not" After I received the invoice, the invoice says $100 came from.: consultation, remove teeth etc. Then I asked the receptionist, why do you charge these kind of jobs, the dentist did not do anything?? And she said : that is only the description in the invoice to show to Medicare. And I said: then why we still have to pay $60 for nothing?? Then she said : "But you could claim it ftom Medicare" Few minutes before she said differently, she is not sure whether I could claim from Medicare.... And after that, she refunded $60 because she couls not find anymore excuses. Please beware, She is very dishonest! If I can have option to put 0 star, I would choose..
Fantastic experience: Absolutely wonderful patient care. My son was in agony and they took very good care of him as he had an infection and needed a lot of work. Very caring and patient team. Have no hesitation in recommending them as good family dentistry.
Fantastic experience: Lovely, caring and professional staff. Best clinic.
Negative experience: If i could give 0 stars I would. I am not normally a person to write a review for a bad experience but this time I feel that it is important for the safety and care of others. I recently came in for a teeth clean at JE dental and there I wanted to enquire about teeth whitening. The owner of the facility kept interrupting me and the dentist as I was trying to gain more information about the process and whether I would be eligible. My concerns were if I were to be better suited for a in chair or a take home whitening process. The owner was very pushy that I do it in chair and she offered for me to do it today post a clean of my teeth. My first mistake was not holding my ground and saying no, but I felt very pressured as she already started unpacking the whitening equipment. I then asked if this was okay after just having a clean as I was worried if my teeth would be too sensitive but the dentist and the owner reassured me that it will be okay. They also informed me the process would NOT hurt but I might feel some sensitivity. They began the process and the equipment did not fit my mouth and I felt the dentist was unsure about what she was doing as she kept looking nervously at her assistant and also had to leave the room to get the owner. My mouth then began to sting really painfully so I told the dentist to stop. I must be honest in that I did have dry lips, but if informed this would be an issue, I would have not gone ahead. The owner then rushed in saying it was because of my cracked lips but did not hear me out when I was saying it was my gums and the entire inside of my mouth. After stopping the process no one cleaned out my teeth or gums which had the gum protector paste on and whitening solution. The dentist also got some of the solution on my skin which bleached it and now I have a white discolouration there. They then proceeded to claim it was a bug bite because I said it was itchy, which I confirmed it was not. After they said it was the bleach and told me to moisturise. As I was concerned, I then called another dental practice where I spoke to the dentist who was appalled and shocked by this situation. He then talked to me about after care and how to recover from this experience. He also mention they should have not encouraged a whitening process post a clean. I urge future customers to be careful of this place as I do not wish this experience on anymore. Please take care of yourself and don't feel pressured to do anything. As a healthcare worker myself, I would never imagine to treat my patients/customers like this as patient trust and CARE is something very important to me. Please stay safe.
Fantastic experience: Thanks again for the prompt and wonderfully careing treatment I received yesterday from the delightful team at JE Dental to remove some difficult and long overlooked teath .A very lengthy procedure handled with great empathy and professionalism from dentist,dental nurse and reception on this rather skidish patient .Would highly recomend this dental surgery to all .Cheers ladies .
Fantastic experience: Lovely, caring and professional staff
Negative experience: What prompted me to write this review was that disappointingly, they did not respond to my private feedback. Overall, the clinic was a nice place and the dentist knew what he was doing. However, two unfortunate incidents marred the experience. I received a call asking me to arrive 30mins earlier for my appointment, which I did, however I was only attended to 20mins after my appointment time, thus I ended up waiting for nearly an hour. To her credit, the receptionist was apologetic and did explain why there was a delay. The dentist and his nurse were busy chatting about the "Crazy Rich Asians" movie and something about cleft palate and many other things while attending to my teeth, as if I was not present to listen to their banter. This was very unprofessional, as private chats should not be conducted in the presence of patients. If you are after a professional dental experience, then you should go to another clinic.
Fantastic experience: Thanks
Fantastic experience: Friendly receptionist, Dentist works well and happy with the values of my money
Negative experience: The dentists do their work well and I am happy with my teeth. But if you like professional dental clinics and appointments done on time, I would reccomend you go to another dental clinic. I got my braces here and I come here every 8 weeks for a wire change. It takes 1-3 hours in the waiting room due to “dental emergencies”. When you’re sitting on the chair and having your orthodontist work on your teeth, the owner would come in every 5 minutes chatting with the employees - distracting the dentists, right? Or run in to check the money balance; “Oh no, where’s the $1000 that was sent in last Friday? I don’t see it on the records. etc etc.”
Fantastic experience: Great experience and absolutely professional experience. I have a giant fear of dentists but tammy was the best experience I've ever had. Definitely would visit again!
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