National Dental Care
Information about National Dental Care
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 8h-18h
- wednesday: 8h-18h
- thursday: 8h-18h
- friday: 8h-18h
- saturday: 8h-17h
National Dental Care Moonee Ponds (formerly The Australian Unity Dental Centre) provides high-quality dental care. You can rest assured that all your dental needs will be met by our highly-trained, caring staff in an environment designed for your wellbeing. We offer a comprehensive range of services, including endodontics, periodontics, teeth whitening and many more. Conveniently located and servicing surrounding areas, our modern practice features state-of-the-art equipment and a friendly atmosphere to ensure a comfortable experience. Our dedicated team is committed to delivering the best possible care. Visit National Dental Care Moonee Ponds and discover exceptional dental care tailored to your needs.
Our comment from Top Dentistas about National Dental Care:
National Dental Care Moonee Ponds has established itself as a top choice for dental services, offering a welcoming atmosphere paired with exceptional care. Their team, including renowned dentists like Dr. Bill and Dr. Sandro, consistently receives praise for their professionalism and attentiveness. Clients have expressed satisfaction with the following highlights:
- Friendly Staff: The reception team is known for their warm greetings and helpfulness.
- Patient-Centric Approach: Many patients feel genuinely cared for, with staff going above and beyond to ensure comfort throughout treatments.
- Expertise: With extensive experience, dentists like Dr. Bill and Dr. Sandro are recognized for their thoroughness and gentle demeanor, making dental visits enjoyable.
- Modern Facilities: The clinic is equipped with state-of-the-art technology, providing a clean and comfortable environment.
Patients appreciate the emphasis on clear communication, where dentists take the time to explain procedures and care options, helping to ease anxiety. The positive experiences shared by the community highlight National Dental Care Moonee Ponds as a trusted partner in oral health.
Services and Treatments
National Dental Care: Reviews
Fantastic experience: I have been going to Bill for years. Highly recommend him to everyone but especially those with a fear of dental work. I wouldn’t go anywhere else.
We appreciate your 5-star review! Dr Bill always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
Fantastic experience: Excellent, professional and extremely staff personnel.
Thank you for your amazing feedback! We strive to create a welcoming and professional environment, and it's great to hear that you felt that way during your visit. We look forward to seeing you again soon!
Fantastic experience: Well organized, modern and staff very pleasant.
We appreciate the 5-star rating! Your satisfaction is our priority, and we're grateful for your positive feedback.
Negative experience: This dental clinic is appalling. The dentists I saw here were unprofessional and most staff demonstrated deceitful business practices. The manager made an agreement with my mother and I (in writing) to have new nylon dental splints made as we were given no options/choices with regards to which material was used in our original splints. An agreement, which today, was dishonoured. Nylon is a superior, modern material to make dental splints from that offers many oral health benefits compared with acrylic. One of which, is fewer microplastic shedding overnight (due to the highly durable nature of nylon) and it's smooth, sealed surface resists plaque, stains, and bacteria . The dentist we originally saw essentially lied by omission and ordered us the worst possible material to make our splints from - acrylic. The manager booked us in to have scans done (in order to make the new nylon splint) and when I attended today, the dentist I saw refused to proceed with the scan as was agreed. I had driven from such a far distance only to be treated in a rude and unprofessional way for a second time! She stated that she was not the dentist who had deceived me originally and therefore wasn't responsible for organising the new splint (despite the fact that an agreement had already been made with the manager). She also advised I go elsewhere. After the shocking, rude and deceitful business practices I observed today, my mother and I will not be returning to this disreputable dental clinic and will be pursuing a full refund.
Hi Jasmine,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating this must have been. Please be assured that this does not align with our practice standards.
Due to our privacy regulations, we’re unable to discuss any specifics about your procedure online. A member of our team will be in touch with you via phone to discuss this further. In the meantime, if you would like to share any additional details about your experience, please don’t hesitate to contact us at [email protected].
From the team at NDC Moonee Ponds
Fantastic experience: I have been seeing Bill for over 20 years and he's a brilliant dentist. Super friendly, explains everything and doesn't unnecessarily perform services/charge for things you don't need. Our whole family sees Bill and will continue to do so!
Thank you for your kind words! We're happy to hear that both you and your family trust us with your dental needs; superior patient care is our #1 priority.
Fantastic experience: Excellent staff at reception Ami and Alana and Sando Zammit, my dentist always goes beyond with service. Recommend him always
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
Fantastic experience: Amazing care and communication. Will definitely refer to my friends.
Fantastic experience: Completely satisfied with the treatment from Bill Sergais and his nurse
Fantastic experience: Prompt, caring and thorough
Fantastic experience: Amazing experience with lots of empathetic communication regarding process, fees & next steps. Thankyou
Thank you for the 5 stars! We're delighted to know you had a great experience at our practice.
Fantastic experience: Been going to Aust Unity, Moonee Ponds for years. James is great, staff at the main desk are courteous and respectful. Great building. Easy parking..
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback. We look forward to seeing you next time!
Fantastic experience: I had Brodie as my dentist and after a scale and clean my teeth are so much whiter. She even advised me on aftercare
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback. We look forward to seeing you next time!
Fantastic experience: Dr Bill and all the staff make my visit to the dentist fun. I know that sounds crazy but it's true. So gentle and caring and their work is perfect. They actually CARE about me and my comfort and dental health. I consider Dr Bill essential to my health and wellness.
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
Fantastic experience: Excellent service by Sandro and team as always
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Fantastic Dentist. I have been seeing Sandro for quite a while and I almost look forward to going to the dentist. Aimee is wonderful at the front, always smiling, always helpful.
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
Fantastic experience: Competent and lovely staff. Meticulously clean and very pleasant clinic.
Your positive feedback means the world to us! We're so happy that you had a pleasant visit. Thank you for your trust and support. We can't wait to welcome you back soon!
Fantastic experience: Sandro is hands down the BEST dentist ive ever had.
We’re thrilled to hear that Dr Sandro made your visit exceptional. Thank you for the 5-star review and for choosing our practice. We look forward to your next visit!
Fantastic experience: As always with Sandro, an appointment with care and kindness. He understands my fears and works with me to alleviate them. Couldn’t ask for a better dentist.
Thank you for the glowing review! We're committed to delivering the best possible care to our patients, and your feedback encourages us to keep up the good work.
Fantastic experience: Super happy with our long-standing dentist, Bill, at National Dental Care Moonee Ponds. He is an excellent dentist and has always taken care to ensure we as customers are safe and comfortable during procedures. Great professional manner and people person! He focuses on healthy teeth and gums first, followed by the aesthetics...and offers all cost options. Thanks Bill!
We appreciate your 5-star review! Dr Bill always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
Fantastic experience: My dentist James on my third visit to him continues to impress me with both his attitude and ability. Thanks George
Thank you for your review. I’m so glad we could make you feel comfortable during your appointment.
Fantastic experience: Had an excellent appointment with Dr Kedar Samant who was extremely thorough and took time to both educate and inform!
Thank you for the great review! Dr Kedar is committed to delivering the best care, and we're happy to know you had a positive experience.
Fantastic experience: Friendly, efficient and caring.
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: The team are always smiling and very welcoming. Bill has been great over the years, he is very informative and really cares. I couldn’t be happier with NDC at Moonee Ponds
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
Fantastic experience: Always as good an experience as visiting the dentist CAN be ! I've been seeing Bill S for close to 2 years and he is excellent, and also takes the time to explain my future treatment, based on orthodontic procedures from way back in the dark ages !
We appreciate your 5-star review! Dr Bill always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
Fantastic experience: I had all 4 wisdom teeth removed by Dr Kedar Samant and his dental assistant and can not recommend the two of them enough. They were both very personable and took their time explaining the procedure to me. The procedure was painless and my recovery was extremely smooth. I had no bruising and was able to work the next day.
Thank you for the great review! Dr Kedar and his dental assistant are committed to delivering the best care, and we're happy to know you had a positive experience.
Fantastic experience: Sandro is an excellent and experienced dentist who does his utmost to make your experience at the dentist a positive one. His quality of work, is first class. I highly recommend Sandro and the team at NDC Moonee Ponds for the excellent service.
Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our practice.
Fantastic experience: Dr Bill Sergakis, alongside all the staff are NDC are just so friendly & professional. I can't recommend highly enough how happy I am with the procedures I've had. I even look forward to my check ups Thank You everyone
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: James Medara is a friendly and professional oral health therapist/dentist. I have been going to see him for so many years. He is the best dentist I have been fortunate to come across and intend on going to him for so many more years. He does a fantastic job. Thank you James for your professionalism.
We appreciate your 5-star review! Dr James always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
Fantastic experience: Great staff and always great clinical care.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Reception staff are always friendly and dental staff are sensational! Dr Bill is a legend! Thank you all for making dental visits special :)
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. See you next time.
Fantastic experience: Have been going here for 8 years. (it is a 25 min drive from home). But when you find a great dentist you need to keep going back. Always friendly, and very accommodating.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback. We look forward to seeing you next time!
Fantastic experience: Best dentists ever, professional but friendly, I would not see anyone else. Always on time, I trust their recommendations, highly recommend.
Thank you for your amazing feedback! We strive to create a welcoming and professional environment, and it's great to hear that you felt that way during your visit. We look forward to seeing you again soon!
From the team at National Dental Care Moonee Ponds.
Fantastic experience: I went in for a standard check-up and clean with Dr. Payal Urvashi. She was incredibly gentle and took the time to explain each step of the process, which really helped ease any nerves. Dr. Urvashi made me feel completely comfortable throughout the appointment and regularly checked in to make sure I was doing okay. It was a very reassuring and positive experience. I wouldn’t hesitate to recommend her!
Thanks for the 5 stars! We're glad Dr Payal could help you feel at ease during your visit. Your comfort and satisfaction are our top priorities. We look forward to your next visit!
Fantastic experience: On time appointment. Dentist obliging and counter staff assisted greatly when health Insurance card would not operate correctly.
Thank you for the 5 stars! We're delighted to know you had a great experience at our practice.
Fantastic experience: Friendly and professional staff, nice rooms. And it's worth travelleing across town for a dental hygiene appointment with Brodie.
Your positive feedback means the world to us! We're so happy that you had a pleasant visit. Thank you for your trust and support. We can't wait to welcome you back soon!
Fantastic experience: It's a pleasure to write a review for James Medara. He's a truly fantastic oral health therapist—a great communicator, a trusted expert, and a genuinely wonderful person. Our family has been seeing him for a long time, and we all feel so comfortable and well-cared for. We highly recommend him to anyone looking for top-notch dental care.
Thank you for your 5-star review! James is dedicated to providing excellent care, and it’s wonderful to hear your family had such a positive experience. We look forward to welcoming you back next time!
Fantastic experience: Dentist had my comfort during cleaning session first and foremost in mind as the experience can be challenging to many of us.
We appreciate your 5-star rating! It’s wonderful to hear that we could make your experience more comfortable. Thank you for trusting us, and we’re here for you whenever you need us
Fantastic experience: Dr Sandro is the most gentle, kind and professional and dentist I have ever been to. All the staff at NDC are friendly too.
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you.
Fantastic experience: Very professional all round with dentist "Bill" setting you at ease.
Thank you for the 5 stars! We're delighted to know you had a great experience at our practice.
Fantastic experience: Friendly and welcoming practice, Dr Sandro has an excellent manner and gentile touch. He answered all my questions and addressed all of my concerns. I highly recommend this practice .
Hi Tatiana,
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you.
From the team at NDC Moonee Ponds.
Fantastic experience: Been going to Australian Unity Dental for over 10 years, all staff are lovely. Thanks again :)
Hi, Danae. We're so pleased to hear your kind words - thanks for sharing your experience!
Fantastic experience: My family and I have been seeing Dr Bill for a number of years and he has always been outstanding, I cannot fault his service. The admin team is always super friendly and welcoming. I highly recommend Dr Bill and his team to everyone.
Hi, Christopher. Your feedback truly means a lot to our team. We're grateful for your support!
Fantastic experience: Dr Sandro is thorough, skilled and personable
Hi Hooper,
Thank you for the great review! Dr Sandro is committed to delivering the best care, and we're happy to know you had a positive experience.
From the team at NDC Moonee Ponds
Fantastic experience: A more compassionate, kind skilled dentist you wont find. A lovely, caring human being that is my dentist! how lucky and fortunate am I.! Sandro is a special human being and great dentist!. Lucky to have him. Many thanks fay
Hi Fay,
Thank you for your kind words! We’re thrilled to hear that Dr Sandro made your visit exceptional. Thank you for the 5-star review and for choosing our practice. We look forward to your next visit!
From the team at NDC Moonee Ponds
Fantastic experience: New patient experience here. Superb stylish practice with hi-tech equipment but best of all great staff who put you at ease while they get to work. Seems like nothing is too much trouble for them as they took time out to explain what was going on each step of the way.
Hi Glenn,
Thank you for the 5-star review! We're delighted that you chose us for your dental care and had a great first visit. We look forward to seeing you again and continuing to provide excellent care!
From the team at NDC Moonee Ponds.
Fantastic experience: Friendly staff, location handy to public transport.
Hi Mark,
Your positive feedback means the world to us! We're so happy that you had a pleasant visit. We can't wait to welcome you back soon!
From the team at NDC Moonee Ponds.
Fantastic experience: Best dentist ever. I had my teeth checked by Dr Urvashi Payal. She was very friendly and listened carefully about my symptom. She then informed me about the overall procedure for treatment and its cost. Throughout the treatment she kept checking that I was okay. She also gave me a through explanation about my condition and recommendations for home care by the end of the session. Front of house staffs were very friendly and helpful. Booking was easy. Cannot recommend highly enough.
Hi Sonya,
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
From the team at NDC Moonee Ponds.
Fantastic experience: I recently visited Moonee Ponds Dental Clinic (MDC) for the first time, feeling new to the country and unsure of how the dental system worked here. From the moment I arrived, I was met with kindness and professionalism. The ladies at the front desk were very helpful and welcoming, Eleanor was kind, friendly, patient, and made me feel at ease. I was seen by Dr. Payal Urvashi and her dental assistant, and I couldn’t have asked for a better experience. I came in with tooth pain and other concerns, and Dr. Payal was so thorough in explaining everything clearly, making me feel relaxed and supported throughout the whole process. I went back for a second visit two weeks later, and again, Dr. Payal was just as kind, professional, and attentive. I really appreciate how everything was explained in detail each time, which gave me a lot of confidence and peace of mind. Their fees are also very reasonable, which made the whole experience even better. My tooth has felt so much better since, and I’m truly grateful for the care I received. I highly recommend Dr. Payal and the team at MDC they provide outstanding dental care with a personal, compassionate touch. Thank you all
Hi Ann,
Your positive feedback means the world to us! We're so happy that you had a pleasant visit. Thank you for your trust and support. We can't wait to welcome you back soon!
From the team at NDC Moonee Ponds.
Fantastic experience: The friendliest, professional and caring dentist I’ve ever seen.
Hi Mitchell,
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
From the team at NDC Moonee Ponds.
Fantastic experience: I have been a regular patient at NDC Moonee Ponds for many years and recently had to have a wisdom tooth extraction with Dr Kedar. I had some trepidation due to previous experiences with extractions but Dr Kedar was extremely patient, explained the procedure and aftercare thoroughly. I barely felt the anaesthetic being applied and once it took effect the tooth was out in under a minute. I was incredibly impressed with Dr Kedar's efficiency but also with the entire booking process and experience from all members of the team at NDC Moonee Ponds.
Hi Karen,
Thank you for taking the time to leave a review. We’re thrilled to hear that Dr Kedar and the team made your visit exceptional. We look forward to your next visit!
From the team at NDC Moonee Ponds.
Fantastic experience: One of the best Dental Care surgical services I have visited. With the professionalism to every client that visited this clinic Five star Treatment and Care. All the people that work at this dental care are so curtisous and most helpful in every way, from the time I had walk in, to the best dental care assistance anyone could ask to have Thank you to all staff and Dental professionals
Thank you for your amazing feedback! We strive to create a welcoming and professional environment, and it's great to hear that you felt that way during your visit. We look forward to seeing you again soon!
Fantastic experience: I always have a warm welcome and treatment by staff and never have any regrets or problems with my treatment.
Hi Gordon,
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
From the team at NDC Moonee Ponds.
Fantastic experience: Outstanding amount of care and honesty particularly from my dentist Bill. He always does a great job and speaks and checks with you through out any dental procedures with no pain . Well priced and affordable.
Hi Daniel,
We appreciate your 5-star review! Dr Bill always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
From the team at NDC Moonee Ponds.
Fantastic experience: Sandro is always punctual and efficient, and the treatment I receive is great.
Hi Margaret,
We appreciate your 5-star review! Dr Sandro always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
From the team at NDC Moonee Ponds
Fantastic experience: Excellent care provided by Dr. Bill, thorough, detailed and empathetic. the front staff were great too. it's a member choice clinic for my health fun, so there were barely any out of the pocket expenses. 10/10 highly recommend!!
Hi Surya,
We’re thrilled to hear that Dr Bill and the team made your visit exceptional. Thank you for the 5-star review and for choosing our practice. We look forward to your next visit!
From the team at NDC Moonee Ponds.
Fantastic experience: Friendly, professional and very funny. I really enjoy my visits to DNC Moonee Ponds
Hi Shane,
Thank you for your amazing feedback! We strive to create a welcoming and professional environment, and it's great to hear that you felt that way during your visit. We look forward to seeing you again soon!
From the team at NDC Moonee Ponds.
Fantastic experience: Amazing experience at this dentist. All the reception staff were helpful and pleasant to deal with. Dr Kedar Sumant was an absolutely amazing dentist with exceptional skills - very good communication, highly skilled and very professional! Also loved the classical music it made for a very pleasant visit.
Hi Benjamin,
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
From the team at NDC Moonee Ponds.
Fantastic experience: Fantastic experience
Hi Glenn,
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback. We look forward to seeing you next time!
From the team at NDC Moonee Ponds.
Fantastic experience: Always happy to meet my smiling dentist James.
Hi James,
We’re thrilled to hear that Dr James makes your visits exceptional. Thank you for the 5-star review and for choosing our practice. We look forward to your next visit!
From the team at NDC Moonee Ponds.
Fantastic experience: Dr Bill is the best dentist!!
We’re so happy to see that your experience was 5-star!
Fantastic experience: Sandro and staff are fantastic.
Thanks for your review, Ann!
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
From the team at NDC Moonee Ponds.
Fantastic experience: I have been to this dental clinic for several years now and they have always provided a great service. James provides detailed advice, comprehensive care. The whole team has always been friendly, on time and efficient.
Hi Kim,
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
From the team at NDC Moonee Ponds.
Fantastic experience: Having been there twice with my six year old. Seen different dentists with fantastic. Amazing way with children. Efficient
Hi Elaine,
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
From the team at NDC Moonee Ponds.
Fantastic experience: Im not a fan when it comes to dental appointments but I force myself to go. Yesterday I had to have a large back tooth (which had a root canal treatment done years ago) removed. I saw Kedar Samant for this procedure. He was so kind but also professional and removed the tooth successfully. His care and professionalism put me as much at ease as was possible under the circumstances and his 2 lovely assistants were also great.... sorry for squeezing your hand so tightly oh and the odd F word ♀️ I would recommend visiting national dental care at moonee ponds the team there are lovely.
Hi Karen,
Thank you so much for your amazing 5-star review! Dr. Kedar and the team always strive to provide the highest level of care, and it's wonderful to hear that you had such a positive experience. We're so glad we could help you feel at ease during your visit - your comfort and satisfaction are always our top priorities. We're here for you whenever you need us!
Roma, Practice Manager at NDC Moonee Ponds.
Fantastic experience: I always have an outstanding experience at NDC Moonee Ponds, having been a regular customer for over a year. From the moment I walk in, the staff are always warm, professional, and welcoming. The clinic is clean, modern, and runs on time — which I really appreciate. James Medara is incredibly thorough and takes the time to explain everything clearly, helping ease any anxiety I may have with procedures. He and the dental nurses always go above and beyond offering an exceptional service. Routine clean-ups and other procedures are handled with such care and precision to detail that they are painless. I always feel genuinely cared for throughout the entire appointment because of James' expertise and gentleness. The booking process is very easy, they always follow up and provide timely reminders too of upcoming appointments. It’s rare to find a dental practice that is customer-orientated and combines a high-level service with genuine patience and kindness. Highly recommend to anyone looking for a skilled and compassionate dentist!
Hi Kalisha,
Thank you for your amazing feedback! We strive to create a welcoming and professional environment, and it's great to hear that you felt that way during your visit. We're thrilled that our team left a lasting impression and truly appreciate your kind words. We look forward to seeing you again soon for your next appointment!
From the team at NDC Moonee Ponds.
Fantastic experience: Although now full time in a power wheelchair, they were able to accommodate our needs perfectly from front gate at Moonee Ponds to staying in chair for X-rays and appointments. Totally impressed.
Your positive feedback means the world to us! We're so happy that you had a pleasant visit. Thank you for your trust and support. We can't wait to welcome you back soon!
Roma, PM at National Dental Care Moonee Ponds
Fantastic experience: Dr Bill Sergakis is an exceptional dentist! He was incredibly thorough and extremely professional. He took the time to explain everything clearly and made the entire experience comfortable and stress-free. Highly recommend seeing Bill as he is an expert in his field
Hi Alexander,
We’re thrilled to hear that Dr Bill made your visit exceptional. Thank you for the 5-star review and for choosing our practice.
Roma, PM at National Dental Care Moonee Ponds
Fantastic experience: I’ve been seeing Dr. Bill for a few years now, and he’s consistently provided an exceptional experience. I just had an emergency with a chipped tooth and the clinic found a spot for me within 24 hours—truly impressive service! Dr. Bill’s calm, professional demeanor always puts me at ease, and I couldn’t be happier with the care and outcome I received. This is just another reason I gladly drive across town to see Dr. Bill and his fantastic team. Highly recommend!
Thank you for the great review! Dr Bill is committed to delivering the best care, and we're happy to know you had a positive experience.
Roma, PM at NDC Moonee Ponds
Fantastic experience: Would highly recommend Sandro Zammitt as a dentist from this practice. Kind, efficient and does excellent work. My teeth have never looked so good!
We appreciate your 5-star review! Dr Sandro always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
Roma, PM at National Dental Care Moonee Ponds
Fantastic experience: Excellent dentist Bill Segakis and his regular nurse Anna make going to the dentist a pleasure. They are very professional, and Bill is always punctual. Clinic spotlessly clean. Easy parking across the road at a shopping Carpark. Highly recommend.
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Negative experience: This Christmas Eve, me and my kids had a very bad experience in this dental clinic. I had three seperate appointments with the times 10:30,11:00,11:15. I was late for my first appointment, because of finding car park. The receptionist told me that I could have two people for treatments, so I accepted the idea. However, when I was filling the forms, the doctor Bill came to chat with the receptionist rather than starting the treatment for the first person. After I completed all the paperwork the receptionist suddenly informed me Bill would only give treatment to one person now instead of two as he agreed three minutes ago. The thing is it just turned to 11am and there wasn’t any other patient in the waiting room. There was only myself and two kids. I am really confused why they kept cutting off the number of treatments in my family in just a few minutes when they had plenty of time chatting with each other. Had they started checking my kids first while I was doing all the paperwork, no time world have been wasted. This is a common sense about how to manage time, but it seems to be difficult for them to work out.
Hi Sophie, I’m sorry to hear you had such a frustrating experience, please be assured this does not align with our practice standards. I believe the Practice Manager has already been in contact however I have passed your feedback onto our senior manager.
From the NDC Moonee Ponds team
Fantastic experience: I saw Dentist James at Moonee Ponds, he was very helpfull, professional and experinced. The treatment I had for my teeth was not painfull at all and didn't even feel any disomfort. Definately I will be back.
We appreciate the 5-star rating! Your satisfaction is our priority, and we're grateful for your positive feedback.
Fantastic experience: I have been attending this clinic for many years. Dentists and staff are very professional and friendly. I do recommend this clinic.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Negative experience: My partners crown broke and she wanted to get a temporary crown before going back to Japan to have a replacement done for free. The dentist was unprofessional, loudly exclaiming "Oh god" upon inspecting the tooth that was there to be treated. They then wouldn't install a temporary crown because insurance would only cover a certain amount for it and it wasn't worth it for their practice. They said they would only do the temporary crown if my partner chose to do the full crown treatment and even refused to allow us to pay out of pocket for a temporary crown.
Hi Sean, we’re sorry to see your negative rating. We pride ourselves on great customer service and I assure you that we are looking into this matter on our end. As you have left a review on your partners behalf, could you please ask her to email us at [email protected] as we’re having trouble locating her details and would like the opportunity to investigate this further.
From Practice Manager, Roma
Fantastic experience: Kedar was fantastic to deal with when he was treating me. Great communication and a real pleasure to deal with. Thank you!
We appreciate the 5-star rating! Your satisfaction is our priority, and we're grateful for your positive feedback.
Fantastic experience: NDC clinic is great, staff all very polite and friendly. Clinic nice, calming decor. Dr Bill a great Dentist and easy to chat to. Thanks everyone at NDC Moonee Ponds
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: Professional punctual and friendly as always.
Thank you for the 5 stars! We're delighted to know you had a great experience at our practice.
Fantastic experience: This practice has been our preferred dental health provider for many years now. Everything from dental checks to new teeth crowns has been experienced here. Despite living on the Far North West Coast of SA now, we still try to schedule in visits when visiting Victoria.
Thank you for the 5-star review! We're delighted that you chose us for your dental care and had a great first visit. We look forward to seeing you again and continuing to provide excellent care!
Fantastic experience: I attended the Moonee Ponds clinic on Wed 24/7/24. Had a booking with Dr Sandro Zammit. After examination of my toothache and xray the diagnosis was it needs extraction. This was done very professionally and painlessly. He as assisted by a very caring nurse. Michael
Hi Michael,
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Dr Sandro is a fantastic dentist with a gentle approach who always puts his patients at ease. We look forward to seeing you at your next appointment.
Roma, Practice Manager NDC Moonee Ponds
Fantastic experience: Great service and on time always.
We’re so happy to see that your experience was 5-star!
Positive experience: My dentist who was recommended many years ago through Australian Unity is excellent! It’s annoying they’re not owned by Australian Unity anymore as my card wasn’t in my wallet yesterday, so they couldn’t process the claim, so I’ve had to pay $600 so I’ll claim it all back.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: All the staff members are great. It feels like meeting family members everytime you visit them. Very professional dental services. Daine is great with kids and makes them feel comfortable.
Thank you for your kind words! We're happy to hear that both you and your family trust us with your dental needs; superior patient care is our #1 priority.
Fantastic experience: Bill has restored my faith in Dentists.... After having a terrible experience some years ago, Bills gentle care has taken away the anxiety of visiting the dentist.
Thank you for your kind review, Gianni! Patient care is our top priority, especially in an emergency. I'm so glad we were able to accommodate you on this day!
Fantastic experience: Bill Sergakis is just the best dentist ever, would not go to anyone else, he is fabulous in all aspects, kindness, knowledge, gentle and a fantastic manner
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: Great honest dentist. Great , friendly staff
Thank you for your 5-star rating, Bronwen! :)
Fantastic experience: james does great work
We’re so happy to see that your experience was 5-star!
Fantastic experience: Friendly staff and practitioners.
Thank you for taking the time to leave a review, we really appreciate it.
Negative experience: Dr Sandro Zammit wonderful, waited 35 minutes after consultation to receive paperwork from desk staff, Nathan. All good, thanks to all staff. Barrie Beissel.
Hi Glenys,
We’re so glad to hear your experience with Dr Zammit was a positive one, patient care is our top priority. It seems there was a miscommunication with our team once your appointment was complete and we’re very sorry you had to wait longer than expected.
We appreciate your feedback and I’ve passed this along to our team.
Fantastic experience: Over the pre Christmas period I had a dental dilemma. Due to the help of many people I managed to survive the Festive season. On going treatment is under control thanks too Cindy.
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: Highly proficient, professional, personable and understanding
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: Very efficient and welcoming.
We’re so happy to see that your experience was 5-star!
Fantastic experience: The team are always professional, great care and always leaves me smiling, highly recommend NDC Moonee Ponds :)
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: I just love my visit to NDC Moonie Ponds
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: My first time at the clinic and was made to feel very much at ease. I was treated by Sandro. Great dentist and will be back for a checkup.
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
From the team at National Dental Care, Moonee Ponds
Fantastic experience: NDC exceeded all my expectations when it came to my dental care. Sandro and Bill are truly exceptional in their field. As a patient, I was initially anxious, but their professionalism, combined with their warm and reassuring demeanour, made all my visits truly pleasant. Their attitude, patient-first approach, and genuine care for my well-being were evident in each interaction. The entire team ensures that the clinic environment is always welcoming. I can't recommend them enough. If you're seeking top-notch dental care, NDC with Sandro and Bill is the way to go!
Thank you so much for your lovely feedback! We're thrilled to hear that you felt at ease and relaxed with the wonderful team at Moonee Ponds. We look forward to seeing you at your next visit.
From the team at National Dental Care, Moonee Ponds
Fantastic experience: Dr Sandro Zammit is a wonderful dentist. He makes a regular dental clean a must. Gentle, thorough, & friendly.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: Good location and great facilities. They take the time to explain everything to me and my sons. Appreciate the proactive call before my next appointment to inform me that I'd used up most my allowance, then offered me some alternative options. That's great service.
Fantastic experience: Thank you dr peter (mooneeponds)for the greate teeth check and clean very happy with the service and excellent work on my teeth... Very friendly staff and excellent friendly service by the receptionist joliana will difenently be back again..
Fantastic experience: I've been seeing Bill Sergakis at South Melbourne for a few years. The new location suits me much better. The clinic is lovely, the staff friendly and welcoming, and parking across the road is easy. Bill is a great dentist I can not recommend him highly enough. Very personable and professional and great for those of a nervous disposition with the dentist!
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