National Dental Care Townsville
Information about National Dental Care Townsville
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: 8h-13h
National Dental Care Townsville (Confidence Dental) is a purpose-built oral health facility offering a complete range of general and dental treatments, including routine check-ups and cleans, Invisalign, teeth whitening, wisdom teeth removal, dental bridges, crowns and implants, periodontics, and much more. Whether you want to maintain optimal oral health or completely transform your smile, our experienced dentists and hygienists are renowned for providing gentle dental services to all members of the family - from young children through to seniors. Conveniently located on Thuringowa Drive in the heart of Kirwan, our modern, friendly and relaxing practice boasts state-of-the-art equipment and offers onsite parking and wheelchair access.
Our comment from Top Dentistas about National Dental Care Townsville:
National Dental Care Townsville is renowned for providing a welcoming and comfortable dental experience for patients of all ages. Their team is not only highly professional but also remarkably friendly and caring, making visits a pleasant experience. Here are some key highlights that customers have shared about their experiences:
- Expert Team: The staff, including dentists like Dr. Andrew and Dr. Felipe, are praised for their extensive knowledge and gentle approach, ensuring that patients feel at ease throughout their procedures.
- Patient-Centered Care: Many customers appreciate the emphasis on making each visit as pain-free and comfortable as possible. They receive clear explanations of treatments, which helps alleviate anxiety.
- Positive Atmosphere: The clinic is described as warm, inviting, and clean, contributing to an overall stress-free environment.
- Responsive Service: The team's prompt attention to dental emergencies and their willingness to accommodate urgent appointments have been highlighted positively.
- Great Outcomes: Patients are consistently satisfied with the quality of care they receive and the results of their treatments, often expressing their appreciation for the excellent service.
Overall, visitors recommend National Dental Care Townsville for its outstanding service, professional staff, and commitment to ensuring a positive experience for every patient.
Services and Treatments
National Dental Care Townsville: Reviews
Fantastic experience: Always a wonderful experience having regular dental cleaning and check up. Their experienced team put me at ease and are so considerate not to cause pain or discomfort, that you again.
Fantastic experience: Amazing, respectful, caring, no pain experience. I’ve had several treatments now, all with care and respect - and knowledge. The commitment to ensuring a pain free, collaborative experience with amazing outcomes is highly commended. Thank you
Fantastic experience: The team at National Dental Care Townsville are so good, that I actually enjoy going to the dentist. The staff are very knowlegable, care about their patients, and do brilliant work. Thank you for everything. Hey, give them a go? You will be happy you did.
Fantastic experience: Great people best dental experience Will be going back for any dental work
Thank you for the 5 stars! We're delighted to know you had a great experience at our practice.
Fantastic experience: Great service caring staff dentist was great.
We appreciate the 5-star rating! Your satisfaction is our priority, and we're grateful for your positive feedback.
Fantastic experience: I'm not a dentist lover, but this team is the best, they make you feel comfortable and talk you through everything.
We appreciate your 5-star rating! It’s wonderful to hear that we could make your experience more comfortable. Thank you for trusting us, and we’re here for you whenever you need us
Fantastic experience: The experience and service of the clinic was great. I want to emphasise the professionalism of dentist Felipe. I would come back. I recommend it.
Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our practice.
Fantastic experience: Andrew has been my dentist for about 25 years. He listens to my concerns, keeps me updated with check ups and latest treatments and refers me for specialist treatment when necessary.
Thank you for the great review! Dr Andrew is committed to delivering the best care, and we're happy to know you had a positive experience.
Fantastic experience: I’m on holiday in Townsville and last Sunday evening the dreaded tooth ache from hell arrived, you just know how bad it’s going to be when you’re frantically searching for pain relief at 3am, knowing full well that you have got to get it sorted asap. First thing Monday morning I was searching online and found NDCT and read good things about this establishment. I made an appointment online before they opened and then I received a call from Dr Andrew Doig who said to come in to the clinic at 9.30 am, things were looking pretty good at this stage, I arrived early, as one does , and after an assessment and some treatment was done followed by an X-ray, I was told to come back at 2.30 for the required surgery. Dr Felipe Delgado Loyola performed the necessary surgery and I was back in my hotel by 4 pm. What I experienced was a very professional and well managed service. From people who know what they are doing and do it with care and consideration, explaining how the procedure is to take place, what one is about to feel, now and later on. This is what one wants to hear when the pain is all consuming. My heartfelt gratitude goes to Dr Andrew and his assistant ( whom I didn’t get her name) to Dr Felipe and his assistant (who loves fishing like I do ) Thank you all for providing me with concise, informative and professional dental services. Additionally I must include the phone call from their practice this afternoon, asking me how I felt and if everything was going well. Brilliant!! I must be honest, none of us like going to the dentist… But in my case, it was a rather pleasant experience and one I’ll not forget.
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you.
Fantastic experience: The most gentle and considerate dental appt I’ve ever had! Thank you Dr Andrew. I have never felt so relaxed going into an appt that I require dental work, in my life.
We appreciate your 5-star review! Dr Andrew always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
Fantastic experience: My visits to Andrew at National Dental care are always so stress free and reassuring. Also, the girls at reception are always lovely and helpful. I’m always happy to recommend National Dental Care to other people.
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
Fantastic experience: Andrew, Charlotte and the team provide great service each and every visit. Clean fresh premises, helpful receptionists, on time with appointments and pain free treatments . Excellent service and follow up.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Very professional and caring. Relaxed, enjoyable experience. Highly recommend.
We’re so happy to see that your experience was 5-star!
Negative experience: Unfortunately very good at cancelling appointments made 6 months prior and when you ring to confirm a new one will let you know that they only have an appointment 6 months later. Often!
Hi Meagan,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and appreciate the opportunity to address your concerns.
Providing quality care and service to our patients is very important to us, and please know this does not align with the standards we set for ourselves. A member of our team will be in touch to discuss this further, but please don’t hesitate to contact us at [email protected] if you’d like to share more details.
From the team at NDC Townsville.
Fantastic experience: The dentist is caring, gentle, and mostly not overdoing it. Before I visited this clinic, I was asked to do two X-rays and was advised to have three teeth pulled out at once, including two harmless teeth. Luckily, I sought a second opinion, and now it worked out well.
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs.
Fantastic experience: I was very impressed with all aspects of National Dental Care Townsville. Their response to my dental emergency was much appreciated and Andrew Doig’s treatment was the best I’ve had from a dental practice. They have also speedily facilitated ongoing treatment. I am very impressed!
Thank you for the positive review! We're dedicated to providing immediate care during emergencies, and it's great to know we could assist you promptly. We're here for you whenever you need us!
Fantastic experience: The team at NDCT are always friendly and very helpful. Whilst the team operate in a professional manner they make you feel very comfortable and relaxed. Always going above and beyond and offer the best advise when needed.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: On time, quick, efficient, friendly, gentle and empathic. ☺️ I might not put it off so long next time it was so good!
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
Fantastic experience: Great team of professionals, always great service
We appreciate your fantastic review! It’s great to hear that we could make your visit a calm and positive experience. Thank you for choosing us, and we’re here whenever you need us.
Fantastic experience: Amazing atmosphere always vibrant and clean, the staff are so friendly and comforting and informative. Will continue coming here very happy with the service.
Hi Elisabeth,
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
From the team at NDC Townsville.
Fantastic experience: I just went to Dr Andrew to have 2 broken front teeth reconstructed and so impressed with the outcome. I now have 2 beautiful front teeth. He also went above and beyond to help me as I am travelling through and shuffled appointments around to be able to accommodate me. Nurses and reception staff are also amazing and willing to help where possible. Good on you all I am one very happy customer
Hi Donna,
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
From the team at NDC Townsville.
Fantastic experience: I had a check up and teeth cleaned. Very thorough and professional.
We’re so happy to see that your experience was 5-star!
Fantastic experience: Very easy to deal with and the Dentist was very professional and excellent. Would Recommend this practice to anyone very Great service
Hi Leslie,
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
From the team at NDC Townsville.
Fantastic experience: Great service with a smile
Hi Suzie,
Thank you for the 5 stars! We're delighted to know you had a great experience at our practice.
From the team at NDC Townsville.
Fantastic experience: I’ve been going to Confidence Dental since we moved to Townsville (almost 17 years!) and they’ve seen me through all sorts of emergencies and routines. Will always recommend to people, and I even sent my husband to them after he hadn’t been to the dentist in years.
Hi Monique,
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
From the team at NDC Townsville.
Fantastic experience: Andrew and his team are awesome. Highly recommend them.
Hi Bronwyn,
We’re thrilled to hear that Dr Andrew and the team made your visit exceptional. Thank you for the 5-star review and for choosing our practice. We look forward to your next visit!
From the team at NDC Townsville.
Fantastic experience: I have a client of Confidence Dental for a few years now and on each visit the welcome is genuine. The staff are professional and caring. The hygienists are first rate and Andrew is friendly and provides first rate information on my dental health. A pleasure to visit.
Hi Rick!
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
From the team at NDC Townsville.
Fantastic experience: Like most people, I am not fond of visiting the Dentist. Unfortunately, I had no option but to. I found my dentist Alexa Canlas at NDC and the support staff, to be absolutely brilliant. Alexa made me feel at ease and comfortable, constantly reassuring me during my visits. I now ensure I do regular check ups with her. Two thumbs to NDC Townsville.
Hi Melinda,
Thank you for the great review! Dr Alexa and the team are committed to delivering the best care, and we're happy to know you had a positive experience. See you at your next appointment.
From the team at NDC Townsville.
Fantastic experience: polite, courteous and professional
Hi Anthony,
Thank you for your amazing feedback! We strive to create a welcoming and professional environment, and it's great to hear that you felt that way during your visit. We look forward to seeing you again soon!
From the team at NDC Townsville.
Fantastic experience: caring and professional staff, great experience.
Thank you for taking the time to leave a review, Veronica! Our team work very hard to ensure our patients receive excellent service and dental care so we really appreciate it.
Stacey, Practice Manager at National Dental Care Townsville.
Fantastic experience: Andrew, it was a 4 hour journey but easily done. Best experience from a dentist ever. Thank you and Mercury for a very professional job
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
Fantastic experience: A great experience thanks to Courtney and team for looking after my clean and check up with Andrew. See you next visit.
We appreciate the 5 stars! Your positive rating means a lot to us.
Fantastic experience: Charlotte and her assistant were awesome. Friendly and make you feel comfortable. Very happy with Charlottes work.she also got me off the smokes.
Thanks for the 5-star rating! We're thrilled to know you're happy with our services.
Fantastic experience: Friendly service and quality work
We’re so happy to see that your experience was 5-star!
Fantastic experience: Andrew was extremely caring, gracious and put me at ease immediately. Cannot recommend highly enough and so happy that I literally stumbled upon this practice looking for a dentist via a google search for my husband’s sore tooth. 5 star.
We appreciate your fantastic review! It’s great to hear that we could make your visit a calm and positive experience.
Fantastic experience: I am not what you would call a poster boy for dental work, however my entire experience this week was incredible from the moment I walked in to th time I left. The staff helped me feel at ease whatever with whatever I was asked, from xray to the procedure, they made me laugh, relax and, in words I thought I would never use when going to the dentist, made it the most enjoyable experience I have ever had. I have absolutely no problem in recommending the team here.
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
Fantastic experience: Very friendly and caring. Do everything to make your visit pain free, yay!! Explain what will be done, and don't try to make you come back for unnecessary work (unlike my previous dentist). I recommend Confidence Dental totally.
Thank you for your review. I’m so glad we could make you feel comfortable during your appointment.
Fantastic experience: Helpful reception and very gentle and efficient dentists! Little hard to find the building but look for the banner with the green apple!
We appreciate the 5-star rating! Your satisfaction is our priority, and we're grateful for your positive feedback.
Fantastic experience: Excellent care and dilagence. Thank you to Alexa and the wonderful nursing staff for taking such excellent care of myself and my partner over the past few months. Been in Townsville for a short time. I would highly recommend this dental Practice.
Thank you for taking the time to leave us a review!
We’re so happy that we could accommodate your dental needs.
Fantastic experience: Really efficient and personable service. My dental needs always seemed uppermost in staff’s mind
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
Fantastic experience: My appt was with charlotte the dental hygienist and she was amazing and very thorough. Thank you Charlotte
Thank you so much for your lovely feedback! We're thrilled to hear that you felt at ease with the wonderful Charlotte. We look forward to seeing you at your next visit.
Fantastic experience: Great service & Best Dentist in Townsville
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: I recently visited the clinic where I was treated by Dr. Brandon, and I had an exceptionally positive experience. Dealing with tricky decay inside my crowned molar, I was quite anxious about the procedure. Dr. Brandon was incredibly comforting. His gentle manner and constant reassurance throughout the procedure really eased my nerves. He was not only skilled and confident in his work but also attentively ensured my comfort, even applying Vaseline to the corners of my mouth when they began to sore. I highly recommend this clinic for anyone seeking a compassionate and proficient dental care experience.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Excellent practice, stuff are very professional and friendly, would gladly recommend, thank you
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: All staff were happy and smiling. All staff were pleasant and professional. Public area, reception area well kept,clean and tidy. Surgery was very clean and tidy. A good dental experience.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: I was really happy with the service from Charlotte Pond on Friday 8th March 2024. She did a great job cleaning my teeth and was friendly as well.
Thank you for taking the time to leave us a review!
We’re so happy that we could accommodate your needs.
Fantastic experience: Nobody likes going to the dentist but all staff at this practice make you feel that you are in good hands. They are professional and caring.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it
Fantastic experience: Teeth
We’re so happy to see that your experience was 5-star!
Fantastic experience: Been going here for many years now. Always amazing service from Andrew and the team. Wouldn’t go anywhere else
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: Andrew is a great dentist, and Katherine is a great hygienist who keeps my teeth in good order.Highly recommend.The reception staff are always pleasant to deal with as well
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: The drs here are all friendly and super professional. They do a great job and haven't had any dental issues since. Would recommend.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: Very friendly, positive people. Caring and answered my concerns. Very professional at there job. Thank you.
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: I have been going to Dr Andrew for many years now, he is very gentle, patient and explains everything. The staff are great, friendly and helpful, the best place to go for all your dental needs.
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: This is the best dental practice in town by far. I’ve been a patient of Dr. Andrew for more than 20 years!. All staff are extremely friendly and knowledgeable. I highly recommended them to anyone. A+++
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Staff very friendly, every part of the procedure was explained and easily understood. First time with Charlotte and was an enjoyable experience. Thank you
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority
Positive experience: Excellent service by all very professional
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: I received excellent service from your friendly staff. My oral treatment was timely and good value for money. Thanks.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: I've had nothing but bad experiences with dentists up until this point... These guys are professional and take the time to do the job properly first time. My family and I won't be going anywhere else from now on. Cannot rate them highly enough.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: I was called and accommodated to have an earlier appointment on the day. Catherine is a thorough hygienist and make meaningful recommendations. Andrew followed up on my progress with my general teeth health. I am an extremely happy patient.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Best service I’ve had in Townsville. Kind and caring and they do a fantastic job. I wouldn’t go anywhere else.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
Fantastic experience: Have never felt so relaxed at a dentist ever all staff are great so friendly.
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment.
Negative experience: Don’t send kids here.. hopeless
Thank you for taking the time to leave us a review, Mandy. We appreciate your feedback and we're sorry to hear that your experience with us wasn't up to our usual standards.
We would like the opportunity to investigate your feedback further so a senior member of the team will be in touch shortly. If you would like to provide any further detail to us, please don’t hesitate to email [email protected].
Kind Regards,
NDC Townsville Team
Fantastic experience: I appreciate being able to take 3 kids to the dentist for a positive experience with kind and patient staff.
Hello Kristie,
Thank you for your kind words! We're happy to hear that both you and your family trust us with your dental needs; superior patient care is our #1 priority.
Fantastic experience: Highly recommend Dr Mitch Rae and his friendly team at National dental care Townsville.
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: The staff are amazing, so friendly & can’t make you feel anymore welcome if they tried. Plus Dr Andrew is great, he very gentle and explains everything before he does anything. My health fund recommended NDC, but it was totally the best find for me ever.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Thank you so much for making my visit less stressful. I underwent quite a large job and was rather nervous but came away with a very positive experience, and extremely happy with the end result.
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: A big thank you to your Dental Hygienist, Sharon Everett and her wonderful nurse this afternoon. Sharon was very gentle and ensured I was comfortable throughout my appointment and her nurse was just lovely. Thank you both again for your wonderful care and attention.
Thanks for your review, Trisha!
We're thrilled that our team left a lasting impression.
We look forward to welcoming you back for your next appointment :)
Fantastic experience: Just had Sharon and Kristeen clean my teeth they feel great, she also does an education process with electric toothbrush cleaning techniques, pixter cleaning etc. 60+ years of age and I’ve just learnt how to brush my teeth, well done I might tackle world peace tomorrow. Andrew has been my dentist for over 20years along with the rest of my family, he has had his work cut out for him, my teeth were pretty ordinary I drank too much Coke for too many years ,what a champion. I hesitate at giving a good review its hard enough to get an appointment now, Jackie is the receptionist she is just beautiful, she also gets me the appointments just sayen
Hi Mark,
Thank you for taking the time to leave your feedback! We're happy to
hear that our team could help educate you on the importance of oral health and give you the tips to maintain it moving forward.
We look forward to seeing you and your family at the practice again soon.
Fantastic experience: Sharon and Kristeen were wonderful. My teeth feel amazing. I’m glad I followed Sharon from another practice. And reception are always friendly and accommodating.
Hi Mark,
Thank you for your kind review. We're so happy you had a great experience and look forward to welcoming you back in future.
Kind regards,
NDC Townsville Team.
Fantastic experience: Very friendly practice. Dr Mitch Rae is an amazing, caring Dentist. Highly recommend this practice!!!
Thank you Ashoka. We thing we have an amazing team at Townsville to. Dr Mitch has a calming manner that puts all his patients at ease.
Fantastic experience: Always professional and prompt. I recently had a clean done with Sharon and I won’t ever have my hygiene appointments anywhere else. She was thorough and knowledgeable. She showed me where I was going wrong and how to fix it. You can just tell she has an amazing passion for her job. You know she is good when she is booked out months in advance.
Thank you Hanora. We have a wonderful team at Townsville. Teeth cleaning is an an important part of your mouth hygiene and is a great feeling after it has been done
Fantastic experience: Dr Ryan is an amazing dentist! Has done an amazing job fixing my teeth and is incredibly gentle yet efficient! Highly recommend! On a side note would be great to get the aircon in his room fixed as on the fritz
Hey Mel,
We agree that Dr Ryan is a fantastic dentist! Thank you for taking the time to leave us a review.
We look forward to seeing you again soon!
Fantastic experience: Have always had excellent service and after having a negative experience with a receptionist, the manager was excellent with reaching out and showing empathy and understanding of the situation. Havent had any dramas in the chair.
Fantastic experience: Saw my young 5 yr old son promptly after he knocked his tooth the previous evening the pool. Some blood a crying little man and a worried Dad. Made him feel at ease and explained to him what was going on. Nothing to worry about. Baby tooth about to fall out anyway. Big boy teeth coming through anyway! Dad feeling a lot calmer. Highly recommended.
Fantastic experience: The staff are friendly, knowledgeable and professional. The environment is modern and clean. A very comfortable dental practice.
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