Smiles Dental Care
Information about Smiles Dental Care
4019, Margate
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: (closed)
As a family dentist, we believe our patients should be equipped to make an informed decision about their treatment plan and have control over the care they are receiving.
Our aim is to deliver the highest standard of dental treatment in a comfortable environment, using the most advanced technology in the market.
Our comment from Top Dentistas about Smiles Dental Care:
Smiles Dental Care is a highly regarded dental clinic in Australia, known for its exceptional service and commitment to patient comfort. Customers consistently praise the staff for their kindness, professionalism, and ability to make patients feel at ease during their visits. Some of the key highlights of Smiles Dental Care include:
- Friendly and Patient Staff: The team, including dentists and assistants, are described as warm and compassionate, particularly towards anxious patients.
- Modern Technology: Patients appreciate the clinic's state-of-the-art equipment, which enhances their overall experience.
- Great Service: Many reviews highlight the timely and efficient service from scheduling appointments to post-treatment care.
- Highly Skilled Professionals: Dr. Amol and the rest of the dental team receive acclaim for their expertise and attentive care, ensuring patients feel supported through all procedures.
Overall, Smiles Dental Care is recommended for those seeking a positive dental experience, particularly for families and individuals who may have had past anxieties about dental visits.
Smiles Dental Care: Reviews
Fantastic experience: Amazing experience! My 9 year old daughter is anxious about dentists and all of the staff (receptionist, Dentist and assistant) were so kind and patient throughout her treatment. I will be moving my whole family over to Smiles Dental
Fantastic experience: Great service
Fantastic experience: Very friendly , made me feel at ease , did a great job. Will be sticking with this clinic.
Fantastic experience: Im a very, very, VERY anxious dental patient but the team made be feel safe and calm.
Fantastic experience: Welcoming, timely appt, good communication, very nice.
Fantastic experience: What are awesome company? I did such a great job on my son. Definitely going back there again. Thank you so much guys
Thanks for your feedback.
Fantastic experience: The only dentist I’ve ever been to where the nurse was truly kind, compassionate, mature, and intelligent. The dentist is lovely too, but honestly, Vanessa is the reason I’m going back. If you’re nervous about the dentist, let them know - they genuinely care and will do everything they can to make you comfortable. Plus, the state-of-the-art technology is a bonus!
Negative experience: I went to this dentist last year before my kidney transplant - I was told I need multiple fillings (Around 10) and my wisdom teeth pulled out that were coming through. I walked out with a $7k bill to get everything fixed before a transplant…. I did not proceed as I went to a dentist 1-2yrs prior and had absolutely nothing wrong with my teeth. I then went to another dentist post transplant (6months ago) and they only found the start of 1 tooth that needs white filling. I asked Smile dental to send me the photos and X-rays. They could only send the photos no X-rays which a friend of mine who works in dental said is very strange. I am so shocked and enraged by this. To be ready to go in for a life changing surgery. I felt this Smile Dental was trying to take advantage of the fact I had to get a dental check for transplant. I will never return and wouldnt recommend them to anyone.
Hi Holly,
Thank you for you review. We appoligise if you felt that way. I appologise if there was any confusion with your quote I have looked it up and can see that it is a lot less now, if you would like a copy please contact us and we will be happy to issue you a detailed copy. We will take your feedback and ensure we do better next time.
Fantastic experience: after putting the crown can smile my fullest luv it !!
Hi Patricia, thank you so much for your lovely review. We are glad you're enjoying your new smile and look forward to seeing you next time! Warm regards, Smiles Dental Care Team
Fantastic experience: Best dentist experience I've ever had. I was Soo scared to go to the dentist today, to have a tooth pulled and a clean. Dr vinash Kumar and his assistant made me feel so at ease. I was offered gas to calm me (best thing ever)and the whole experience was Soo easy and painless. Thankyou. This will be my dentist 4 ever.
Hi Trudi,
Thank you so much for your 5 star review. We highly appreciate your kind words. We will strive hard to live up to your expectations.
Warm Regards,
Smiles dental care team
Fantastic experience: I had an emergency tooth extraction done in this clinic, and I need to tell you that these guys are professional! Great service, kind treatment, very understanding! Dr. Amol was amazing, my tooth was out quickly and pain free.
Thank you Al for sharing your positive experience with us. We're glad to hear that you found our service professional, kind, and understanding. Dr. Amol will be pleased to know that he could make your tooth extraction quick and pain-free.
Negative experience: I recently had an experience with Smiles dental care, I was not impressed. I needed a number of teeth removed and I planned to use private hospital for the procedure, a week before I repletely asked for paperwork for hospital, and Anaesthetist, nothing. I was told paperwork would be coming. Days before procedure, still nothing. Fortunately, I contacted hospital and got that sorted. At 4.30 pm prior to surgery, I got an email telling me to fill out paperwork 48 hours before procedure, what a joke, nothing for anaestetist. I arrived at hospital who were wonderful and helpful. Anaeesthetist came and talked to me, and he said he only got notified 7 pm the previous night and told me he was lucky he had a cancelation that he could look after me. He was good. After the procedure the nurses told me the dentist had buggered off. I thought he would have come and talked to me about it like any other surgeon would do. He got his money, so he was gone. I definitely would NOT recommend these people.
Hi Chris, firstly I do apologise for the late response to your review. We sincerely apologise for the inconvenience and stress you experienced before and after your procedure.
Your feedback is incredibly important to us, and we are truly sorry to hear that our communication and coordination fell short of your expectations. We understand how critical it is to have all necessary paperwork and information well in advance of a procedure, and we regret that this did not happen in your case. We are also sorry to hear about the lack of communication with the allied health teams and the absence of a post-procedure discussion.
We take these concerns very seriously and are reviewing our processes to ensure that we improve our communication and coordination moving forward. Our goal is always to provide the best care and service to our patients, and we apologise that we did not meet that standard in your experience.
We would appreciate the opportunity to speak with you directly to discuss your experience further and address any remaining concerns. Please feel free to contact us at (07)3284 5588 or email [email protected] so we can attempt to make this right.
Thank you again for bringing this to our attention, and we hope to have the opportunity to restore your faith in our practice.
Fantastic experience: Have been attending for a number of years for our family amazing and great dentist and clinic, from booking to the appointments and advice can not fault any team members friendly and quick with children 5 star review amazing work from the dentist's also
Fantastic experience: Gemma was welcoming and helpful with a form I was required to fill in. Reception area was very clean and comfortable chairs provided. Dr Amol Dabholkar put me at ease as my first appointment as I have just moved to this area. Emma was brilliant in every way.
Fantastic experience: Welcoming and attentive staff, great customer service, Dr Amol is very good. Highly recommend.
Thank you for your kind words. It is always a pleasure to see you.
Negative experience: I was very disappointed with my experience as I had a main Molar removed because of an abscess which I later found out from another dentist could of been fixed with a simple antibiotic, causing a lot of unnecessary issues now and requires a $7000 implant.
Fantastic experience: Excellent service and friendly staff. Dr Du was very knowledgeable and explained everything clearly. Would definitely come again.
Fantastic experience: Excellent service by Dr Deb and team who put me at ease and delivered a pain free experience.
Fantastic experience: Dr Deborah has really helped with our phobia of attending the dentist. All my family attend there now and really appreciate the kind and compassionate care we receive each time we attend.
Thank you Kelly for your encouraging words.
Fantastic experience: Thank you NINA for helping when I needed it the most today... this made me want to consider changing dentists... I'll be in touch!
Fantastic experience: I highly recommend Smiles Dental Care at Redcliffe...Amol the Principal dentist and Emily the dental assistant made me feel very comfortable about getting a tooth pulled that was giving me a lot of pain..I'm now feeling alot better due to their care and after care and the pricing was quite reasonable as well..Thankyou very much...Katrina Pattis
Thankyou for your kind words Katrina. Dr Amol and Emma-Lee loved having you as their patient and glad they could get you out of pain. We look forward to seeing you again soon!
Kindest Regards, Smiles Dental Care.
Fantastic experience: Fantastic experience! Honestly the most brilliant staff of doctors and support people of any dentist I’ve visited. Very friendly and attentive to detail, happy to explain procedures thoroughly and end result was exceptional. Can highly recommend!
Fantastic experience: After avoiding the dentist for over 20 years, I finally had no choice due to issues with wisdom teeth in early 2018. I had significant fears related to procedures including dental. Dr Amol and Vanessa both undertook my initial consult, advising of the treatment required, and options for additional teeth effected. They're happy to facilitate procedures in the local private hospital (if preferred) ensuring ultimate patient comfort. The administrative/reception team are always friendly and welcoming. I look forward to arriving to a positive environment and catching up with the team. Emma-Lee helped coordinate my latest hospital admission ensuring a smooth process from booking through to post-operative follow up. Dr Amol is also very considerate with post-operative care, undertaking general reviews within reason without additional fees.
Fantastic experience: Great service an advise made to feel comfortable from the moment you walk in until the time you leave.
Fantastic experience: The staff were friendly and the dentist got straight to work and didn’t try to ‘upsell’ like other places I have been to. Highly recommended
Fantastic experience: Excellent dental service. Very friendly, professional staff to assist you, clear explanations of the treatment process, and high quality dental work.
Fantastic experience: I went through the implant process this year and am so happy with the result. My new tooth looks amazing, like it’s always been there. The new technology for modelling and colour matching is spot on. Thank you Dr Amol and Vanessa and the friendly team there. Lynn Taylor Nov 2020
Fantastic experience: Love, love, love this dental practice. I'm dental phobic to a major degree. They are so patient and kind, they even pull out the stress squishy so I don't go white knuckle. They also have the most up to date equipment and most importantly for me, they offer sedation.
Thank you so much Yvonne for your kind words. Please continue your support.
Fantastic experience: I Recently had some composite veneers applied to fix some aesthetic issues I had with my original four front teeth.. To say wow to the result is an understatement, the teeth I have now are an absolute mirrored result of everything I had asked for, they are without a doubt flawless. Dr Dabholkar sculpted the teeth to the finest detail of the specifics I had requested & any admin efforts that were needed during the process from start to finish were always courteous & very robust in achieving instructions from myself. Finding a dentist can be easy but when it comes to cosmetic procedures you want the best & I can safely say you will be in the best hands with Dr Dabholkar & his team. Cheers guys!
Thank you so much Kiaarn...We really appreciate your kind words.
Negative experience: My mother left this practice with a broken tooth left in her gums with no treatment plan. I'm no dentist however I'm fairly certain that standard practice would have your patient leave with the problem rectified or at least sealed for a future plan. Fortunately my mother has since found a reputable dentist who has fixed her issue. Smiles? No one is smiling guys
Negative experience: Would not recommend this dentist. My wife went here to support a local dentist. He told her the tooth was loose and not enough tooth left to refill, it had to be a crown @ 2500.00. So she went to our normal dentist at eatons hill. Re did the filling with a pin at a cost of 140.00 out of pocket. Do you actually know what you're talking about?
Hi Grahame,
I can understand your frustration.
Unfortunately you did not give us a chance to explain before posting a negative review.
We explained the situation to your wife with intraoral photos about her condition and why we suggested the treatment options.
The option she chose was a filling with a post or pin and then a crown. She has a root canal treated tooth which has only 20% tooth structure left and the rest of the filling was fractured. This commonly occur with root canal treated teeth. So such teeth needs to be crowned or capped. It is a time tested, well accepted protocol world wide.
The treatment your wife had with another dentist is just the first part of the treatment we suggested but that is not the full treatment. She need a crown on that tooth to prevent it further fracturing otherwise next time she may not be lucky and may need to loose a tooth and to replace that tooth with implant or bridge may cost her few thousands of $$$ ... so to avoid this we suggested to cap/crown the tooth. If you are interested we can show you all the photos we took and explain it with Australian dental association's (ADA)information brochure. Alternatively you can call ADA and have an unbiased second opinion instead being judgemental and posting such reviews and blaming professionals.
I have to explain all this here because you prefer to discuss all the issue publically on social media.
We wish all the best to your wife for her oral health.
Fantastic experience: Dr Amol & staff went beyond to fit me in to crown a broken tooth which was very much appreciated. Very helpful & friendly staff. Wouldn't hesitate to recommend them. Thankyou
Thank you so much Paul for your kind words.
Fantastic experience: Dr. Rita is outstanding. Her sincerity and gentleness helped elay my fears of my dental visits. Thankyou for your skill, knowledge, expertise and kind approach toward my unique dental care. The up to date equipment and technology are amazing and helped me understand my dental care and plan. Sincere thanks Dr. Rita. You are a gem.
Thank you Lea for your appreciation and support.
Negative experience: They charge you a fortune for doing nothing
Negative experience: Horrible experience. My daughters first teeth were coming out next to her baby teeth. The dentist tore them out with no anesthetic. My daughter is now terrified of dentists.
Hi, Sorry to hear about your experience. Your review will certainly help us to improve our services. With your Google name ( Gadz Gadzometer) it is difficult for us to find you in our database. If you mention your real name then certainly we can find out more in detail about the incidence or alternatively pls call us at 07-32845588 to let us know about the incidence and we will investigate more in detail.Thank you.
Fantastic experience: Very professional, Dr Amol listens to what you want and explains everything clearly. The whole atmosphere of Smiles Dental Care is one of warmth and friendliness, everything is explained well and you know exactly what is going to happen. Dr Amol keeps up to date with technology and keeps abreast of changes. I highly recommended Smiles Dental Care.
Thank you so much Winifred for your kind words.
Negative experience: Asked if they could take on a new client and got the phone slammed down by a very rude receptionist. AVOID calling these.....
Fantastic experience: Great service and very helpful.
Fantastic experience: Customer service was excellent!
Fantastic experience: BIG thanks to Dr Williams and the helpful staff. Didn't feel any pain during an extraction, incl the needle injection on what was tricky situation, given my age and condition of my few remaining choppers. And thanks for the Care advice docs of how to proceed from hereon. 10/10 :)
Negative experience: Big waste of time !!!
Fantastic experience: Having not been to the dentist in a long time, I was quite anxious and uncertain on how the process would go. My first visit to Smiles however was quite exceptional, the staff were accommodating and professional, I felt comfortable knowing that I was being looked after and everything was explained very well. I highly recommend this clinic for their experience and overall care for their patients. Thank you!
Thank you Christian for your feedback! We're happy to hear your experience was so positive. Look forward to seeing you again in the future!
Fantastic experience: Excellent practice, all the staff are very professional & friendly. Every visit has been great and everyone makes you feel comfortable. Very happy with all the work I've had done there & will keep going back!
Fantastic experience: The entire staff at Smiles Dental Care was absolutely fantastic. They were so friendly that it felt like I had known them for years. The work was exceptional and finished even before I expected. I would return without hesitation if I have any future dental needs.
Fantastic experience: I got 3 implants done by Dr Amol. The whole process from removing my molars to the final crown was handled very professionally. The clinic is very well equipped and the staff are very friendly.
Fantastic experience: Excellent service, couldn't have asked for better. definitely recommend to my friends and work colleges
Fantastic experience: Friendly staff and great service. Minor dental work done with ease and efficiency. Would recommend.
Fantastic experience: My friend recommended Smile Dental Care. He was not wrong. The experience was great.The doctors are very professional. I love the staff, they were very accommodating and always smiling. I love it when staff members does that that. 5 stars for you and a 2 thumbs up.
Fantastic experience: Very good doctors. I didn't notice that the tooth operation was over because the doctor was talking to me and telling stories. I told him, I'm terrified of needles. Good rapport. Thank you.
Fantastic experience: I really like this Dental Care and Very professional. The staff is very accommodating. It's a great experience !
Fantastic experience: Extremely professional customer satisfaction is obviously their number 1 priority.
Fantastic experience: Fantastic practice, excellent quality and friendly staff
Fantastic experience: I'm personally afraid of dentists but they clearly explained to me the procedure and understood what has to be done. Nice facility. Nice people.
Fantastic experience: Love this clinic, Dr. Amol is fantastic.
Negative experience: Very Bad experience . First appointment was good . Second time before my appointment. Got call cannot do all today just clean and next time do other filling . Just making money. That's why making many appointments. Make me very upset
Hi Kulwant,
We are sorry about the experience you had with a local clinic, we have checked our records and unfortunately you are not a patient of ours so we are unable to contact you to provide further support. Please reach out to our competition for further assistance or alternatively contact our friendly staff and we will provide you top quality customer service and dental care in the future.
We look forward to helping you,
Warm regards,
Smiles Dental Team
Negative experience: Dr Amol is very professional. I had a small issue and they were fantastic about fixing it up. Best dentist I had been to. But sadly I had another bad experience and was told that i needed 2 fillings. Another dentist told me that no fillings were required...
Hi Dustin, Thank you for your kind words. You are a great patient too! It was a pleasure treating you.
Fantastic experience: Great service, painless extraction, and friendly staff.
Fantastic experience: Dr Amol is a gentle dentist. The staff at Smiles Dental are very caring and lovely. Highly recommended. :)
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