Bayside Family Dental
Information about Bayside Family Dental
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 8:30-14h
Welcome to Bayside Family Dental! Conveniently located opposite the bustling Southland shopping centre, our Cheltenham dentists are dedicated to providing prompt oral care in a friendly, relaxed environment. We offer a fresh approach to preventive dentistry, taking the time to understand the individual needs of you and your family.
Our comment from Top Dentistas about Bayside Family Dental:
Bayside Family Dental is highly regarded for its exceptional team and the warm, caring atmosphere it provides to its patients. Many individuals have expressed gratitude for the gentle approach and excellent communication skills demonstrated by Lisa and her colleagues. Clients have felt at ease during their visits, thanks to the friendly and professional service offered by the staff.
Key highlights of Bayside Family Dental include:
- Compassionate Care: Patients consistently highlight the team's dedication to making them feel comfortable and safe during procedures.
- Highly Skilled Staff: Dentists like Lisa and Dr. Nathalin have received praise for their thorough explanations and professionalism, ensuring the best care for dental needs.
- Family-Friendly Environment: Parents have noted that their children actually look forward to dental check-ups, a testament to the friendly and approachable nature of the team.
- Exceptional Service: Many clients have remarked on the excellent customer service they received, with staff going above and beyond to accommodate their needs.
Overall, Bayside Family Dental stands out for its blend of professionalism, skill, and a genuine commitment to patient comfort. It is a top choice for those seeking dental care in a welcoming environment.
Services and Treatments
Bayside Family Dental: Reviews
Fantastic experience: I'm so glad I found Bayside family dental, I'm a bit phobic of dentists and an anxious person in general, but the whole team here made me feel comfortable, safe and dignified through the whole process. Lisa took time and care to discuss my options and explain everything really well to me which I really appreciated. All of the dentists and assistants just have a lovely bedside manner, I'm no longer terrified of having dental work done, my oral health has never been better. Thank you Bayside family dental ❤️ Highly recommend!
Hi, Josie. Thank you so much for leaving us a stellar review! So very welcome, we look forward to seeing you soon
Fantastic experience: Kate is a highly skilled dentist, and she and Lisa make a great team at Bayside Family Dental. They have been caring for my teeth for a few years now, not only with dental work, but also with valuable advice.
We greatly appreciate your kind words, Andrew! It’s wonderful to hear that Kate and Lisa have been providing you with excellent care and advice. Your trust in us over the years means a lot. Thank you for being a valued part of the Bayside Family Dental community!
Fantastic experience: I needed to see a dentist recently after ignoring a problem with one of my teeth for a while. I'm very nervous about going to a dentist under any circumstances. I'm so glad I chose Bayside Family Dental. Lisa was an absolute delight to deal with from the moment she spoke with me over the phone, to when I entered the clinic and throughout my procedure. Lisa was so gentle and considerate. She talked me through what she was going to do and kept explaining what she was doing right through. Towards the end, I was relaxed and calm. Lisa did a great job in how she filled the cavity in my tooth. It has settled and feels so good. There's been no discomfort at all.
Thank you so much for your wonderful review! We’re thrilled to hear that your visit was comfortable and helped ease your nerves. It's our goal to ensure our patients feel at ease and cared for during their treatment. Your kind words mean a lot to us, and we’re so happy you’re feeling great now. We look forward to helping you in the future!
Fantastic experience: Lisa is an absolute tooth fairy! And I have no problem at all recommending her to everyone. I have severe anxiety around teeth and the dentist due to previous bad experiences but from the moment I called list up two years ago she had been nothing short of accommodating and caring. Along with perfect friendliness, I always know what she is telling me is the truth and I trust her judgement to no end. She knows what she’s doing, and she does it with kindness.
Thank you for your wonderful review, Jaime! We are thrilled to hear that Lisa has made such a positive impact on your dental experience. Her caring nature and professionalism are highly valued, and it's great to know you feel at ease with her. Your recommendation means a lot to us. We look forward to continuing to provide you with excellent care!
Fantastic experience: Always great experience at Bayside Family Dental. Lisa and the team make my peri dental treatment as painless as possible. Thank you
Thank you David for your kind wordsalways a pleasure to see you!
Fantastic experience: Great team!
Hi, Nena. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Lisa is the best! She looks after myself and my two daughters so well, we have been to multiple dentists before Lisa and had really bad experiences. Now my kids actually want to go to check ups! Bayside Family Dental is THE BEST
Thank you Alix for your lovely review, always look forward to seeing you and your beautiful girls!
Fantastic experience: Dr Lisa is highly professional and was able to accommodate my early appointment. She explained the dental procedure thoroughly and the post dental care required. If I could give 10 stars I would.
Hi, Neville. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Lisa was fabulous, she was really professional and made me feel very comfortable. Highly recommend Bayside Family Dental
Hi, Kathryn. Your feedback is highly appreciated. Thank you for sharing your experience
Fantastic experience: Excellent and professional service. Our children all had checkups and were very relaxed and happy . Thank you very much, we will return!
Hi, D. We appreciate your kind words and your feedback, in particular we enjoy & encourage children to engage in a positive experience!
Fantastic experience: My whole family has been seeing Lisa for many years! She is our favorite dentist! High recommend!
Hi, Minda. Thanks for taking the time to share your positive feedback and experiences!
We truly appreciate it!
Fantastic experience: My wife Julia and I were so fortunate to have Lisa and Nina as our Dentist and assistant.They were exceptionally caring and meticulous in there work ethics,and constantly ensured that we were both as relaxed and comfortable during the procedures.we cannot speak highly enough about them.My wife is a extremely nervous patient and has the utmost trust in both Lisa and Katie.
Thank you immensely for sharing your experience with us. We greatly appreciate your kind words about Lisa, Nina & Katie
Fantastic experience: I am a person who has psychological problems with visiting the dentist but the staff here, both dentist and support staff have great personal skills. They went to great lengths to make me feel at ease and explained in detail what they were doing. I felt much more comfortable than I have in previous visits to other dental services.
Thank You Clive! we appreciate you sharing your experience at Bayside Family Dental Much appreciated
Fantastic experience: My favourite dental clinic. Thanks Lisa
Thank you for your kind words, Helen. We are thrilled to hear we're your favourite dental clinic. It's always a pleasure to serve our patients, and we're grateful for your continued trust in our care. We look forward to seeing you again for your future dental needs.
Fantastic experience: Amazing dentist feels like your seeing family
We Appreciate your very kind words, Thank you, we strive to make our patients feel comfortable :)
Fantastic experience: So gentle Lovely friendly ladies Made me feel comfortable and relaxed
Hi, Natalie. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Always very friendly and professional. They explain exactly what is happening and why. Both my daughter and myself go there. I would highly recommend Lisa and the team.
Thank You Andrew for your lovely review and kind words, always a pleasure
Fantastic experience: We have been attending Bayside Family Dental for the past seven years, they are our Family Dentist, and we couldn’t have picked a better dentist. Lisa has provided us with phenomenal service over the years, and a level of care which has been second to none. She has shown us a level of care, a dedication to ensuring that our dental needs are met with compassion, diligence and kindness that has made us feel safe to put our trust in Bayside Family Dental for nearing a decade. We would highly recommend this Dental Service Provider to anyone who is looking for long term care for their families dental needs!
Thank you, Shelley, for your wonderful review! We are thrilled to hear about your positive experiences over the past seven years. Lisa and the entire team strive to provide compassionate and diligent care, and your feedback truly means a lot to us. We appreciate your recommendation and look forward to continuing to serve you and your family!
Fantastic experience: After coming down from East Gippsland to attend a funeral I unfortunately broke a tooth. I got in quite quickly as I needed to remove the tooth. A great job done by all the team in a very difficult extraction and am feeling fine after one day. Thanks again to all the staff for all their support and reassurance ❤️
Thank You for your feedback Peter! :) we are so glad you are feeling better, and will see you again soon, take care! Speak with you soon
Negative experience: I would not recommend this dental surgery at all. After spending a lot of money and receiving bad cosmetic dental work I had to go to another surgery to fix up their terrible doggy works. They were very happy to take my money and charge me extra to fix their bad repairs. They did not ever once give me a follow up call to check up on me. NO DUTY OF CARE
Thank you for your feedback Catherine, this is very disappointing. As you are aware sometimes dental procedures can have side affects and the end result may not meet expectations. In your case we advised on a different, more robust treatment plan which in our opinion was suitable to your case, but you elected for the cheaper less reliable option.
In good will, we provided to you numerous additional consultations, at no charge to help rectify your treatment decisions, but again on numerous occasions you were advised that the same outcome would occur. You were reluctant to follow our treatment advice. We disagree with your comment "No duty of care" and again reiterate that our professional team hold patient care and treatment advice with the utmost importance with the patient in mind.
We as a team went over and above to help you and your situation.
Fantastic experience: Lisa, is the most wonderful Dentist , she's kind and caring and very professional, she is our family dentist for our family of 6.We could not be more happier. So if you are looking for the best dentist she is the perfect fit .
Thank You Kellie, we Love your feedback & Your Family! See you all soon
Fantastic experience: Least painful clean I’ve ever had!
Thank you for your wonderful feedback, Trent! We're thrilled to hear that your cleaning experience was comfortable. We always strive to provide the best care for our patients. Looking forward to your next visit!
Fantastic experience: Yes, I would Highly recommend Bayside Family Dental to go to as my previous dentist on Nepean hwy called Primary Dental Highett had been ripping me off in the past. I found Bayside Family Dental from my sister who goes there for her checkups. I saw Lisa Vokes & would recommend her to anyone who needs a checkup etc & her prices were much better you will be surprised. I have seen Lisa now 3 times for my 6 months checkups I've had with her & no problems at all. I call Lisa or booked online for appointments. Lisa Vokes will help you for the first time when you meet her like she did for me from moving from my previous dentist to Bayside Family Dental & doing better dental work for me on my teeth than from my previous dentist. From all the other google reviews you can see for Lisa I would Highly recommend going to Bayside Family Dental for your dental treatments. Well done Lisa keeping up with Great service you put on for your customers who are signing up with Bayside Family Dental like me including many more customers to come in the future.
Hi, David. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Dr Adamson and Lisa were fantastic. Very attentive, compassionate and always kept you informed. The practice was clean and they ran to time really well.
Hi, Luke. Your feedback is highly appreciated. Lovely seeing you again Thank you for the kind review!
Fantastic experience: Been going to Bayside family dental practice for a few years now and they have been great very friendly and reasonably priced. I Would highly recommend them.
Hi, Lynden. We appreciate your kind words thank you and are glad we could provide you with a positive experience!
Fantastic experience: Ok so none of us like going to the dentist. However, as we know oral health is so important to our health and wellbeing. I highly recommend the team at Bayside Family Dental. Kind and gentle and real care. I recently had implant surgery and the level of care and follow up before and after surgery was outstanding. If you are looking for a great dentist and professional service… give them a call.
Hi, Carol. We really appreciate your kind words and feedback we are glad we could provide you with a positive experience! See you soon
Fantastic experience: Really happy to have found Lisa, she is very attentive, patient and communicates well. She makes the experience as comfortable as possible. I've been to quite a few dentists having moved interstate 4 times and I think she's the best I've been to.
Hi, David. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Excellent experience with friendly professionals. Always feel at ease and in control of my teeth.
We're overjoyed to hear about your excellent experience. Thank you for sharing Gordon!
Fantastic experience: I have been here 100% recommend Lisa the most helpful caring dentists I have ever been to and I'm 55. Very trustworthy. HIGHLY RECOMMEND 5*
Hi, Ricardo. Thank you so much for leaving us a stellar review!
Fantastic experience: BEST DENTIST PRACTICE I HAVE EVER ATTENDED IN MY 78 YEARS. NEED I SAY MORE.
Thank you for your kind words Arthur we always look forward to seeing you!
Fantastic experience: I highly recommend Bayside Family Dental if going to the dentist makes you anxious. Lisa is gentle, caring and thorough in her approach to oral hygiene.
Hi, Michelle. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Thanks to Dr Nathalin Thea I had the best experience at bay side family dentist and I wanted to share my positive review. (because I now don’t fear the dentist haha!!!)The staff at the office were friendly and welcoming, which immediately put me at ease. The dentist Dr Nathalin Thea was very thorough in explaining the procedures and answering all of my questions. I appreciated that they took the time to make sure I was comfortable throughout the appointment. The office itself was clean and modern, and I felt like they had the latest technology and equipment to provide top-notch care. The dentist was gentle and efficient, and I didn't experience ANY! pain during my visit!!! Overall, I had a great experience at the dentist and I would highly recommend this practice to anyone looking for a friendly and professional dental experience. I will definitely be returning for my future dental needs.
Thank you for your kind comments Paige, we enjoy working with you! seeing you again soon
Fantastic experience: Lisa is a wonderful dentist. She is kind and patient with my two young daughters and I have been most satisfied with her attention to detail and warm personality.
Thank You Eva, so very kind, see you and your beautiful family again soon :)
Fantastic experience: Amazing team, so kind and gentle!
Fantastic experience: I’ve never felt compelled to review a dentist because well….it’s a dentist but Bayside Family Dental are so worthy of the 5 stars and the kind words. I didn’t realise you could enjoy visiting a dentist however, Lisa and the team are not only super skilled and professional, they’re kind and warm too. I’ve experienced above and beyond service and my husband has also been so well looked after by this practice. We recently took our toddler for her first dental check up and it was delightful, they are just so family friendly. I’ve found the cost of services to be much less than what I’ve paid in the past, however the experience is always beyond my expectations. Lisa and the team are the best and you’ll be in good hands.
Rhian we so enjoy all aspects of professional dentistry, and more so our beautiful clients, like you! its not only dentistry, its also forming relationships, and we looked forward to seeing you, and enjoying the many moments of laughs together too! Thank You for your ever so kind appraisal of our clinic, See you and your beautiful family again in the New Year :)
Fantastic experience: Could not be more happy with the team here at bayside family dental. The amount of care provided by this team is fantastic and second to none. Dr Nat and Lisa are fantastic to deal with. I will not be switching dentist ever once again thank you to the team at Bayside Family Dental
Thank You Harley for your kind feedback, and the confidence you have of our clinic, we enjoy looking after you! Look forward to seeing you again in the New Year :)
Fantastic experience: Doctor katie and team is amazing ,she took her time and explain everything about the process. Highly professional and very organised team . Highly recommended
Thank You Raman for your kind appraisal of our clinic! We thoroughly enjoy looking after you, and we also continue to enjoy your yummy foods weekly from your lovely cafe, The Warehouse! :)) See you again soon
Fantastic experience: Informative, professional, kind and gentle. Lisa and Katie are exceptional. Highly recommend their dental services.
Thank You so much for your kind words Louise, Much Appreciated we're happy you had a good experience! See you soon :))
Fantastic experience: Fantastic customer service and thorough clean. Highly recommend thank you Lisa ☺️
Hi Li, Thank You so very much for your kind words, we're glad you had a good experience. See you again soon :))
Fantastic experience: Everyone was very accommodating and really cared about our family - highly recommended!
Thank You Hyacinth, we really appreciate your kind words. See you and your family soon :))
Fantastic experience: Awesome team, so glad I found these guys, highly recommend!!!!
Fantastic experience: Excellent experience
Fantastic experience: Thank you so much Dr Thea and Lisa for being so caring and understanding! ☺️ I had my tooth extracted by Dr Thea who is amazingly professional and skilful.. and Lisa is fantastic! I am sorry for squeezing your hands so hard. ☺️ Thank you for making me feel comfortable and at ease.
Hello Boon,
You're most welcome, we're happy to hear your experience was comfortable, Im happy to hold your hand anytime! :)) Thank-you for your beautiful review, we are passionate about offering a comfortable patient experience, See you again soon!!
Fantastic experience: Had an emergency dental surgery there and Lisa has been a great help, went out of her way to make the whole process much smoother and made us feel supported. Dr Nat was amazingly skilled as well. Highly recommended!
Thankyou so very much for your kind words I’m so very glad it was a comfortable experience for you! See you again
Fantastic experience: Highly recommend!
Fantastic experience: Thanks for a lovely experience, my family and I will be back. An experienced team who genuinely know their work.Very impressive. Thanks Lisa and team
Hello Jenny,
I’m glad your experience was a pleasant one, we look forward to seeing you and your family again soon
Fantastic experience: Fantastic service and professionalism.
Thank-you Elad for your kind review, I'm glad your experience was a pleasant one! :)) See you again!
Fantastic experience: I have always hated going to the dentist! It terrifies me and I am sure I am not alone in this feeling. So if you are like me this is the place for you!! All the team are welcoming and very good at making you feel comfortable and at ease when you are sitting in that terrifying chair. They remember you by name and the previous conversations you have had, they really make you feel part of the family. I would recommend these guys time and time again.
Thanks Jane, appreciate your review it’s so heartwarming that you feelt so comfortable with us, hope to see you again soon
Fantastic experience: Lisa is very gentle and caring when it comes to dental works. She was great dealing with my 4 kids (and me). I Recommend Bayside Family Dental to all.
Thanks Kylie look forward to seeing you all and taking care of you & your families oral health
Fantastic experience: Had emergency root canal for a decayed tooth, in all sorts of pain, but I’m so glad I came here. Dr Nathalin was extremely knowledgeable and skilful, explained every step of the procedure and gave options too. Really appreciated this because some dentists are forceful with their approach. I was so nervous going in but these guys are top class pros and couldn’t recommend them more. In a weird way, getting a root canal was a ‘good experience’. That’s how awesome these miracle workers are! Thank you to Lisa as well.
Thanks very much for your kind words Steve, we are glad we can be there for your service, as this is most important for us it is to look after our patients welfare, again really appreciate your feedback! See you again
Lisa :)
Fantastic experience: Lisa Vokes is simply the best! I have 2 children and she is just amazing with them. She is so gentle and manages to calm very nervous kids with ease. My kids say they will only get their teeth cleaned by Lisa. - Happy Mum!
Thankyou Alicia it was lovely seeing you and your beautiful family today! See you again soon and appreciate your kind words!
Negative experience: I would never go back here. I went in on a Saturday as I had a toothache and my usual dentist was closed. When the dentist inspected my tooth she immediately suggested a root canal or an extraction, both of which would have cost me upwards of 1k. I told her I had recently had 2 fillings and she explained that the fillings had killed a nerve. I decided to wait to see my usual dentist on the Monday. He told me it was nothing of the sort and was a mere matter of polishing the fillings down. It's Wednesday and my tooth has no pain and I am thankful for my dentist who recognised it wasn't a dead nerve. Bayside Family Dental saw me as a cash opportunity and lacked integrity and patient care. Dont trust them.
Fantastic experience: Great guys, do all very professionally. Will definitely come back when in need
Thanks very much Sergiy, it was lovely meeting you and your family, we appreciate your kind words we’re always here to assist any time
Fantastic experience: Completely put me at ease. Thanks Nat and Lisa for your friendly and professional service.
Fantastic experience: From the moment you walk in the door you know you’re in good hands. Very friendly staff with lots of knowledge. Highly recommend checking this Dentist out.
Fantastic experience: Leonora was so efficient and fast. Advice and treatment was professional. Fully recommended to give them a visit.
Thankyou Easwari for your review it was a pleasure to meet you today
Fantastic experience: Thanks wonderful team for helping me out at very short notice, coming back for me especially at night, helping me to arrange a follow up appointment with another dentist in the country. Top service and top rating for friendliness. HIghly recommended
Fantastic experience: Everyone was amazing during my visit and I was in great hands! Would highly recommend anyone looking for a dentist to come here :)! Thanks again to the team!
You’re very welcome Anastasia, Thankyou for your kind words
Regards Lisa
Fantastic experience: Best dentist ever! friendly and professional service.
Fantastic experience: I emailed the team nervious about my enquiry on my lunch break and they replied to me so promplty and did there best to stay in contact with me untill i finished work on the saturday in the afternoon and waited patiently for me to come to the clinic and on the same day i got treatment for my teeth and left with an amazing experience !! 10/10 definately will return to get regular checkups, i am so thankful for there service and will be telling my family and friends about my awesome experience!
Fantastic experience: What a team Lisa and Leanora created teeth were there weren’t any! They went above and beyond, and on a Sunday too. Thank you for your skill and professionalism .
Thank you Victoria, lovely meeting you, it was our pleasure to help you smile again
Fantastic experience: Awesome service and Dr Jo and his assistant were fantastic with the kids. Highly recommend.
Fantastic experience: Extremely helpful and friendly. Great service thanks very much and keep up the good work.
Fantastic experience: Great team and service Dentist Vincent was very thorough and explained and went through everything in great detail
Fantastic experience: For anyone who, like myself have been putting off seeing a dentist forever and a day, go and see these guys. I have had to get a thorough clean which requires a few sessions. Although very nervous, Lisa was very caring and had me at ease the first time that made this such a pleasant experience, I subsequently came back for another three sessions in as many weeks. Don’t put off seeing a dentist like I did. You are in good hands with these guys.
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