Bupa Dental
Information about Bupa Dental
2250, Sydney
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 8h-18h
- wednesday: 8h-19h
- thursday: 8h-18h
- friday: 8h-18h
- saturday: 8:30-14:30
Oral health is crucial for your overall well-being. That’s why the team at Bupa Dental in Erina is committed to helping you protect and strengthen your smile.
Our dental health professionals offer a wide range of oral health services for you and your family, all in a friendly and modern facility.
Your appointment will start with a comprehensive assessment of your oral health. We’ll also discuss any priorities or concerns you may have. We’ll then prepare a thorough plan, taking into account immediate needs as well as preventative measures.
Our caring dental team will spend time discussing your plan with you in detail, making sure you’re aware of all the available options and can make informed choices throughout the process.
Our comment from Top Dentistas about Bupa Dental:
Bupa Dental is highly regarded for its exceptional dental care and warm, friendly service. Customers frequently praise the professionalism and expertise of the staff, highlighting the following strengths:
- Excellent Care: Many clients have shared remarkable experiences with their dentists, emphasizing gentle techniques and effective communication during procedures.
- Patient-Centric Approach: The team is known for their ability to make anxious patients feel comfortable. For instance, young patients have left feeling pain-free and with positive impressions of dental visits.
- Welcoming Environment: From reception to treatment, clients appreciate the kind and attentive nature of the staff, ensuring a reassuring experience.
- Thorough Explanations: Patients feel well-informed about their treatments, as staff take the time to explain procedures and options clearly.
Overall, Bupa Dental is a fantastic choice for anyone seeking quality dental care in a supportive environment. Numerous clients express their intention to return, reflecting their satisfaction and trust in the services provided.
Services and Treatments
Bupa Dental: Reviews
Positive experience: Recommend especially the service provided by Dr Aparna Thapa was excellent while my visit for regular cleaning.
Fantastic experience: Best dentists i have ever had. Love going here, will miss them when I move.
Fantastic experience: Amazing experience from the time you attend reception to the consult, work done to meeting the payment and follow up team to walking out the door. Thank all you wonderful people.
Fantastic experience: Very friendly and efficient team
Fantastic experience: Our teenage daughter who is scared of needles came away pain free. Kylie and Aurora were so gentle and friendly there was no discomfort at all for her. Can’t express how happy we were with my daughter’s service we will definitely be returning If I could give 10 stars I would!
Fantastic experience: Great experience, friendly and professional
Fantastic experience: My son saw Kylie at Bupa Erina today and I cannot express how happy I am! My son refused to get out of the car because he was so scared of the treatment he needed to get and Kylie was so patient with him found an alternative way to do the treatment all with no tears or screams, Kylie is the BEST!!!!!!!! Thank you so much
Fantastic experience: Excellent communication of procedure and caring dental treatment.
Fantastic experience: Wonderful service and friendly staff. Very happy.
Fantastic experience: I saw Michelle today. She was amazing and so gentle. Very polite, professional, calm and gentle with my procedure.
Fantastic experience: Dentist and Hygienist were both excellent, as were their team members. Would definitely recommend
Fantastic experience: Fantastic and caring team.
Fantastic experience: Great place totally recommend. I had Kylie and Vivienne do my check and clean. Such an amazing new patient deal with great professionals. They were so nice,gave great advice and actually cared. My teeth feel so great and now will stay that way. Definitely recommend these two girls.
Fantastic experience: The entire team at BUPA Dental Erina were amazing. From the welcoming at reception to the Dr’s and assistants, everything was explained in detail (scans, procedures, cost etc, inc future projected costs). Kind and friendly staff across the board.
Fantastic experience: Very professional service!
Fantastic experience: Lovely staff, so friendly & caring. The staff did their best to fit me in as I was limited with availability. The best experience I have had with dental work. Thankyou to all the staff at Bupa Dental surgery Erina
Fantastic experience: Bupa Dental, Platinum Building, Erina. My dentist was really good, and the staff are very professional and friendly. There is plenty of parking available.
Fantastic experience: Absolutely lovely team and great service. I highly recommend :) Brendan is the best!
Fantastic experience: I cannot fault the team and the service at Bupa Dental Erina. I have received the most thorough and fabulous dental care I have experienced. I highly recommend them to everyone.
Fantastic experience: I called for an emergency appointment for a family member and Rachel the receptionist was amazing. She was so professional and very helpful. As first port of call, she gave me the confidence that if the rest of team were as fantastic as her, you know you are in good hands.
Fantastic experience: Best dental service in all aspects, reception to cares. Brendan was amazing with my son. His extraction was so smooth that my 5 yr old son gave him a big hug after. Also love all the dental assistants and the lovely ladies at the desk. Cannot recommend enough. Massive discounts if you are with Bupa Insurance. I paid $83 for extraction with sedation. For the same treatment I was expecting to pay no less than $300 at another practice.
Fantastic experience: Bupa Erina are always great. Mahesha again, absolutely brilliant chair-side manner, super clear and informative, excellent watching someone so good at their job! Should be the template for all dentists IMO.
Fantastic experience: Every one at Bupa Erina is very friendly and professional. Made to feel welcome each time I go.
Fantastic experience: They were all so comforting and lovely and very accomodating. They cleaned my teeth real good
Fantastic experience: Friendly staff. Felt very comfortable with the dentist.
Fantastic experience: Great team, really helpful and wonderful with anxious dental goers.
Fantastic experience: Completely satisfied with my treatment. All the staff are professional, helpful and friendly, especially Nina Bhandari and Kylie Doney, who look after my dental needs.
Fantastic experience: Was in severe discomfort and rang and spoke to a lovely girl name Rosa She booked me in ASAP Decided to pop in as the tooth got worse Katie stepped up to the plate with a sense of professionalism and a lovely smile put me at ease Great team will be back there again.
Fantastic experience: The customer service and brennan the hygienist is very nice and put me ease as I’m scare of dentist
Fantastic experience: Absolutely astounding. I didn't know a dental clinic could be this amazing. The service and care by each and every staff member here is impeccable. Have been twice now in recent weeks and will only come here now. My dentist Dr Mahesha is nothing short of professional and friendly. She's very knowledgeable and always checks in during procedures. Thanks for your care, team!
Fantastic experience: You simply must come to Bupa Dental in Erina best level of care and service. All the staff are super friendly and competent at their jobs. Well fine. I’ll be back
Fantastic experience: Pleasant surroundings and staff who are also efficient, professional and knowledgeable.
Fantastic experience: They are the best in dental care best in dental care
Fantastic experience: Service at it's BEST, I had visited Bupa Dental Erina for the first time last week to get a Clean and Check Up, I was greeted by Friendly Rosa/Ashleigh at the Reception, after waiting for few minutes I was greeted by Payal who was my dental assistant and guided me to my Oral Health Therapist Brendan, who explained exactly what he was going to be doing, I was Extremely Happy with the whole Experience and Treatment I received, Highly Recommend
Fantastic experience: Sup a friendly and fabulous with tweens and teens
Fantastic experience: Outstanding service yet again from BUPA Dental Erina. Thank you Brendan ( Oral Health Therapist) , Anna ( Dental Assistant) , Sophie ( Dentist) and Sally from Front Office. What a lovely team.
Fantastic experience: Affan was excellent at cleaning my teeth and good education, help and support. Credit to the practice.
Fantastic experience: Amazing team and a friendly experience
Fantastic experience: Lovely modern place with friendly staff. Can highly recommend hygienist Kylie for people with dental anxiety she is fantastic at putting you at ease during a clean.
Fantastic experience: Dr Moussad very professional with advice and help with my concerning issue
Thanks for your feedback, Gloria!
I've made sure to pass on your thoughts to our Bupa Dental Erina clinic as I'm sure Dr. Moussad will very much appreciate your kind words.
Take care,
Sam
Fantastic experience: The entire Team at Bupa Dental always make me and my children feel so comfortable and informed. They ensure we are included and educated about our dental decisions. They are all kind and considerate.
Thanks for sharing this, Kylie!
It's always so great to receive amazing feedback like this for the service we provide, and it's amazing to hear about how our team at Bupa Dental Erina deliver such a caring approach. I've made sure to pass on your feedback to the team to ensure they get the recognition they deserve, and we look forward to seeing you and your family again.
Take care,
Sam
Fantastic experience: Bupa dental Erina is a great dental team that genuinely cares about their patients. Very nice friendly environment. Excellent service. Highly recommend . Definitely coming back
Negative experience: Extremely expensive,they will make sure your annual limit for insurance claim is reached.Dentists are really good.
Good afternoon, Muhammad.
We want to ensure we provide great value in the services we provide, so it’s concerning to hear about your experience. Rest assured, your feedback has been shared with the team at our Bupa Dental Erina clinic.
If you like, I'm happy to investigate this by taking a look into your claim, so feel free to send me a Facebook private message here: http://ms.spr.ly/BupaAustraliaPM. Be sure to include your full name, date of birth and membership number to tick off a privacy check, as well as any other details you'd like me to know, and I'll take it from there.
Here if you need,
Sam
Fantastic experience: Fantastic friendly service at Bupa dental Erina. From the front reception desk to Dr Anosha and Fiona her lovely assistant made me feel very comfortable and explained the whole process every step of the way. Highly recommend this dental clinic.
Positive experience: I found the whole procedure quite amazing, if not a little phasing, having previously just attended regular dentists.
Fantastic experience: Great professional, helpful and friendly staff. All my dental needs professionally attended to in a friendly relaxed environment.
Hi Peter,
Thanks for your lovely feedback on your experience at our Erina practice. I’ve gone ahead and passed your thoughts on to the team.
Have a great day,
Amelia
Fantastic experience: front staff is nice and knowledgeable, comfortable. Dentist, assistant and hygenist were all super nice and gave lots of information. Will go back for sure!
Hi Erin,
Thanks for your kind words! We aim to provide a welcoming environment each and every time you come into a Bupa Dental practice.
I’ve passed your feedback on to our Bupa Dental Erina team to ensure they get the praise they deserve for their service.
Cheers,
Ryan
Fantastic experience: lovely staff
Fantastic experience: A Very thorough and comprehensive check up! Great quality and very friendly service. The whole experience was fantastic for a dentist, all staff were very welcoming and positive. I felt a whole lot less nervous about coming back for my next scale and clean, and followup treatments.
Fantastic experience: Very professional and friendly atmosphere
Fantastic experience: Very nice people.
Fantastic experience: Professional unhurried treatment options clearly put and discussed.Treatment plan laidout fully and cost stated up front. No pressure. Very empathic advice.
Hello Jim,
We really appreciate the time you’ve taken to share this lovely feedback with us! I’ve gone ahead and passed it along to our Erina team so that they can have a read over it together.
Have a great day,
Viv
Fantastic experience: Wow! This place is fully of super helpful and friendly staff. Clean modern facilities and knowledgeable staff
Fantastic experience: Well, Bupa Dental Erina was a real surprise for me :) Not only was all the staff and service there incredible - the best since my previous Dentist retired after 38 YEARS taking care of me - Not only did I save myself quite some money, but every treatment I did receive there was just perfect. I honestly felt a V,I.P :) !!! I sure am glad I found them....
Fantastic experience: clean, lovely staff, very easy to understand treatments.
Fantastic experience: Great service! A dental team that genuinely cares about their patients. Would definitely return to this practice.
Fantastic experience: Finally found a great dentist!! Highly recommend this practice. Friendly & professional staff. They were very accomodating to my needs and very thorough. Unlike other practices where I felt I was rushed in and rushed out. Reception staff very helpful and taking the time with me to explain my treatment plans and how to find out my rebates prior to my appointments. Will be telling all my friends and fam to come and see the team at Bupa Dental Erina.
Dear Katherine- We are very happy to hear how happy you are with our team. Thank you for your kind recommendations. We will look forward to seeing you again soon.
Fantastic experience: Can you love a dentist? You can relax here in this modern surgery with caring staff.
What lovely words to hear from an equally lovely patient! We will look forward to your next visit Gayl.
Fantastic experience: Extremely professional team and great quality work.
The Team at Bupa Dental Erina greatly appreciates your kind feedback Nicholas.
Fantastic experience: What a great experience had when I was seen and treated by the highly qualified and very professional staff at BUPA Dental Erina. From the moment I walked in to the moment I left there I experienced nothing less than their high professionalism and genuine caring for the treatment I was having done. Well done to everyone in the team at BUPA Dental Erina.. I will certainly be recommending your services to others.
Thank you so much for your kind words Rosa.
Fantastic experience: Great service. Always happy with my treatment and have been going here for a few years now. I’ve had no problems with Dr Bhandari and the hygienists. I’ll definitely be back.
Thank you for your kind feedback Kim. We always love seeing you, and will look forward to your next visit.
Negative experience: Dr Bhandari/Dr Briggs, I want you to know that after 2 years I’m still too embarrassed to smile after putting my trust in you and proceeding with an implant. Thought you may want to know your impact on another’s life.
Hello Quinton,
We’re very concerned about your experience with us. Although we don’t discuss patient treatments publicly our management team would very much appreciate the opportunity to discuss your experience with you. Should you wish to reach out we’re available on 02 4367 7500. The team at Bupa Dental Erina.
Negative experience: Had an appointment with toothache and instead of having it treated has been "referenced" to completely different clinic which is not bupa dentals at all and not even first member network of bupa where has been quoted 2300 for root canal treatment which is almost a double price from what normally is charged between 1100-1500. Very disappointed.
Dear Fedor- our practice regrets to hear that you were left feeling dissapointed after your visit.
In certain cases, patients require specialist treatment by a clinician with advanced qualifications in a particular field. It is then our duty of care to ensure patients are referred accordingly.
Unfortunately, specialist clinicians are not eligible to be a part of the Bupa Members First Network, and therefore Bupa patients do not receive any additional benefits under their care.
We hope the future holds a change in this status.
Please do not hesitate to contact our Practice Manager on 4367 7500 if we can be of any further assistance.
Fantastic experience: Very good experience. Dr AJ highly recommended dentist. Very comfortable and clean surroundings and very pleasant staff.
Thank you kindly for taking the time to share your feedback with us Glenn. We are so pleased to hear of your good experience here at Bupa Dental Erina, and we will look forward to thanking you in person at your next appointment.
Fantastic experience: I was recommened to Bupa Erina by a family member of mine and the rec was for great reason! I've just finished root canal therapy, which at first seemed daunting but I could not have had a better experience and result with Dr AJ and all of the ladies with in the beautiful clinic.... every appointment was punctual and all staff were always very welcoming, professional, friendly, helpful & reassuring. It is safe to say that I have finally found my dentist!
The Team at Bupa Dental Erina would like to thank you so much for your lovely words Lisa. We are thrilled to hear how welcome and reassured you feel at our practice, as this always our goal. Dr AJ and the team will be looking forward to your next visit.
Negative experience: TERRIBLE service. Very unhappy with the services provided, Insatiable, money hungry practice. Highly UNrecommended
Hello Sam,
We’re sorry you were unhappy with the services our team provided. We’ve tried to reach out to you, however we can't find you in our system. We'd like to know more about your experience, as we’re always looking for ways to improve our customer service so please reach out to us at a time that is convenient to you.
The Team at Bupa Dental Erina.
Fantastic experience: Great Dentists, caring and very professional.
Thanks Matthew! Appreciate the great review!
The team at Bupa Dental Erina.
Fantastic experience: Great service and always put my mind at rest when ever I have treatment (So if you're a little nervous). My only gripe, they sometimes don't start on time which is a concern if you need to go to another appointment.
Thanks for the feedback Andrew. We take all feedback seriously and we are glad to be able to put you at ease during your appointment.
The team at Bupa Dental Erina
Negative experience: Good Service and work done was great but they add hidden fees to your visit. Charged extra $50 for a 30 second mouth cancer check which was not requested. It borders on illegal deception. They are capped in fees as a Bupa Members First supplier so add hidden fees to make up for it. Wouldn't have been so upset if they just told me it was more expensive.
Hello Darren,
We’re very sorry to hear that you felt this way after your visit to Bupa Dental - Erina. It seems you are fairly unhappy with the fees despite the great service and we’d love to discuss this with you further. We would be grateful if you could contact us at your convenience at [email protected]
Kind regards, the team at Bupa Dental Erina
Negative experience: On first appearances good. Turns out this practise has no integrity and seems to be operating for the money in the mouth. half a star. Left part of tooth in my mouth, then lied in record to say I refused to have it removed. Went home with a mouth full of tooth fragments, which i kept.
Hello Cyn,
Many thanks for your feedback.
We pride ourselves in delivering the highest standards of patient care and treatment and in providing exceptional customer service.
In order to address your concerns please contact [email protected] and our escalation team will respond within 24 hours.
Thank you the team at Bupa Dental Erina.
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