Primary Dental Robina
Information about Primary Dental Robina
Opening hours
- sunday: (closed)
- monday: 9:30-17h
- tuesday: 9:30-12:30
- wednesday: 9:30-17h
- thursday: 9:30-19h
- friday: 9:30-17h
- saturday: 8:30-14h
Primary Dental has been supporting Australian families with quality and affordable dental services for over 20 years. A range of dental treatments including general dentistry, emergency dental care, cosmetic dentistry, teeth whitening and orthodontics are provided by experienced dentists at our dental centre in Robina.
Primary Dental Robina is a QIP accredited practice with state-of-the-art equipment and technology, which means we uphold the strictest sterilisation techniques to ensure you receive quality care in a friendly environment. We also accept most health funds. Payment plan options are available through ZipPay and Afterpay, so you can smile now and pay later!
Our comment from Top Dentistas about Primary Dental Robina:
Primary Dental Robina is a highly recommended dental practice that stands out for its exceptional service and warm atmosphere. Patients consistently praise Dr. Jeanette Lamb and her team for their caring and professional approach. Users have highlighted their experiences as:
- Friendly and welcoming staff that help create a comfortable environment.
- Highly skilled and compassionate professionals like Dr. Lamb, who are known for their gentle treatment techniques.
- Efficient appointment scheduling, allowing for quick responses in emergency situations.
- A modern and clean practice featuring state-of-the-art facilities.
- Excellent communication that puts patients at ease, especially those with dental anxiety.
With a focus on patient comfort and satisfaction, Primary Dental Robina continues to be a top choice for families and individuals seeking reliable dental care.
Services and Treatments
Primary Dental Robina: Reviews
Fantastic experience: Great service, caring and considerate and kept me informed the time… highly recommend
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Fantastic experience: This is a wonderful practice and I highly recommend Dr Jeanette Lamb. I took my daughter to see her today and she was professional, friendly and efficient.
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Fantastic experience: Dr Jeanette Lamb is absolutely incredible! The entire team at Primary is so lovely and very accomodating. Would highly recommend Dr Lamb if you are looking for a kind, caring and gentle dentist!
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Fantastic experience: Dr Jeanette was so kind, went over and above
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Fantastic experience: Very nice
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Fantastic experience: Dr. Lee and whole team are wonderful. Great experience every visit—professional, caring, and thorough. Highly recommend!
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Fantastic experience: Very professional, no nonsense, always had great experiences
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Fantastic experience: Very friendly and great service
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Fantastic experience: Quick and easy clean. Staff were helpful and friendly, and the new patient deal was great for affordability.
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Fantastic experience: They do an excellent job I would recommend them to all of my friends. Thank you so much for the beautiful work that you do.
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Fantastic experience: Came in worried about going to the dentist as i've had stressful experiences in the past but the dentists here did an awesome job, giving valuable wisdom, leaving my teeth squeaky clean and me no longer scared of a dental visit!
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Fantastic experience: Great value and great friendly service. Highly recommend thankyou so much!!
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Fantastic experience: Great service, very educated and professional dentist. Was very pleased with my check up and clean :)
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Positive experience: Dr Lamb is great, especially making you feel comfortable
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Fantastic experience: They look after all my 3 children’s teeth hygiene very well!
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Fantastic experience: Friendly staff and very helpful
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Fantastic experience: Professional experience with Dr Lamb. Very good.
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Fantastic experience: Always great service
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Fantastic experience: Jeanette was such a considerate dentist, as someone with anxiety her manner was very gentle and reassuring. I also experience scent triggered migraine so I want to thank her for not being doused in perfume. It’s the small things that make for a stress free appointment. Thanks, glad to finally find a dentist I really like.
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Fantastic experience: I’ve had a few bad experiences with dental work over the years in different countries all over the world. Thankfully I met Jeanette and although I was still anxious before and during the work (root canal) in hindsight I shouldn’t have been. The experience was far better than I hoped for, Jeanette and her assistant Hayley where bloody amazing and I wish they where my dentists all these years as I wouldn’t be this anxious about dental work! Highly recommended, extremely calm and totally put me at ease, nice music in the background too! Go to these guys they are the BEST!!
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Fantastic experience: Amazing service from booking the appointment online to a lovely voice on the other end of the phone and then face to face and also the professional service provided by all. I don’t think anyone loves heading to the dentist but from start to finish, all make you so welcome and so relaxed, very clean and I now happy to book my regular check ups. Thanks everyone.
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Fantastic experience: Amazing service, good communication and knowledge. Made going to the dentist almost pleasurable
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Fantastic experience: Amazing service!!! Thanks so much for looking after me today team!!
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Fantastic experience: Dr Jeanette Lamb, is absolutely wonderful. She has made me feel so at ease during all of my appointments and has been extremely accomodating to me. She demonstrates a high level of customer service and is extremely knowledgeable in her field. I couldn’t thank her enough for showing such compassion and kindness towards me during each visit. Cill and Nat, thank you so much for also looking after me and for fitting me in so quickly for my emergency appointments. You have both been amazing. Thank you again - Primary Dental Robina.
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Fantastic experience: Job well done! Thank you
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Fantastic experience: Staff are friendly and professional
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Fantastic experience: Dr Nav was very helpful and informative. the rest of the team were also lovely
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Fantastic experience: Dr Jeannette makes going to the dentist easy, along with the helpful and friendly staff who assist her!! Seeing the lovely Junior was also a HUGE bonus x
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Fantastic experience: Great service, on time. Friendly staff.
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Fantastic experience: Awesome service, friendly staff and amazing dentists.
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Fantastic experience: Thank you for the lovely and friendly service from all the staff, I highly recommend going to the dentist here!
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Fantastic experience: Beautiful practice, great dentist and services!
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Fantastic experience: Best experience at t Dentist's Had to have a difficult extraction.
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Fantastic experience: Thank you so much for your warm welcoming professional manner. For someone who has anxiety about going to the dentist you all made my experience great. Thank you
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Fantastic experience: Wonderful gentle clinician. Friendly polite staff. Parking on site.
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Fantastic experience: Great service, friendly staff, very clean and tidy. 100% recommend
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Fantastic experience: Thank you to primary dental and especially Cil. Such a beautiful human great service , made me feel comfortable and was so helpful and friendly ❤️high recommend
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Fantastic experience: Amazing customer service and lovely staff, always so kind and extremely helpful with any questions or queries I had, would definatley recommend.
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Fantastic experience: Great staff and great service, i felt very comfortable while get work done.
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Fantastic experience: Always great friendly service
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Fantastic experience: The dentist is a scary place for me but was made to feel extremely comfortable and safe through my procedure. Staff were very professional and would recommend them to anyone. Thanks again
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Fantastic experience: The best dental experience I’ve ever had. Didn’t charge me a fortune, incredibly knowledgeable and friendly. Most importantly, the dentist kindly answered all my ridiculous questions and was really helpful. Great people at Robina. Highly recommended
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Fantastic experience: Just wanted to quickly put in a good word for Dr Janette Lamb and receptionist Cill Burrows on their amazing service. Have never felt so comfortable at the dentist. Both are incredible. Definitely recommend visiting their dental clinic the girls are amazing! - Teya :)))
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Negative experience: No problems with the dentist good knowledge. Tho business was closed on a Wednesday during business hours which is unheard of . When I needed them the most due to a incomplete nerve root. So I had immense pain causing me to go to any random dentist and have the tooth pulled cause of the pain. It could of been avoided if they were open to see them for the continuing treatment plan. Rather than go to any dentist to have it pulled instead to relive the pain.
Hi Phillip, thank you for sharing your feedback. However, we had numerous staff that day trying to accommodate your needs but unfortunately you were unable to comply. After discussing this matter with you over the phone, we appreciate your understanding.
Fantastic experience: Great service and staff
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Fantastic experience: Kind, caring and really helpful. Dr Lamb is so gentle
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Fantastic experience: From the moment I walked in until the moment I left, the reception staff & my dentist Christin made me feel so comfortable. I have. Major fear of the dentist and I have never felt so good sitting in a dentist chair! 10/10 reccomend!
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Fantastic experience: 5 star experience. Friendly experienced staff!
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Negative experience: I’ve made multiple appointments online that the dentist has cancelled or changed without notifying me. I called up to be spoken to by a rude receptionist saying they had no staff so their online appointment times hadn’t been updated. I cancelled and won’t be back after 5 failed attempts to contact and make appointments to this place.
Fantastic experience: I called in desperation late on Tuesday afternoon with a broken tooth, they got me in the very next morning. Right from the start, from the receptionist to the dental technician and dentist, they were so lovely. I have a fear of dentists, I don’t believe I’ve ever felt that calm. And, they had a special deal on so I scored that too. Thank you Primary Dental Robina. Service was second to none
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Fantastic experience: I had to take my elderly mother who resides in a local nursing home to have one tooth taken out. This dental practice is amazing with the care offered my mother from finding a quick appointment to the actual procedure. I highly recommend this dental practice and commend them for their care, kindness and professionalism.
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Fantastic experience: I just want to say thank you to Junior, Jeanette and the team for looking after me throughout my ongoing journey, always really friendly customer service, go above and beyond, never had any discomfort and my teeth have never looked better!
Fantastic experience: Just wanted to leave a review in regards to Junior - He has the best phone manner and was so helpful when I was had Enquiries about treatment I am wanting. I Will definitely be booking in with this practice
Fantastic experience: We LOVE the guys at Primary Dental Robina! Kids always have a good experience and enjoy the trips to the dentist ❤️❤️❤️
Fantastic experience: It was my first visit was extremely happy with my treatment and staff were amazing . Great result and would like to thank my dentist her work is amazing .
Hi Sally
We really appreciate you taking the time to leave this review and thank you for your kind words. We look forward to seeing you next time.
Fantastic experience: Thankyou Susan for being so helpful over the phone when I was having a huge melt down. Can’t wait to meet you in person at my appointment.
Thank you Cara for your kind words and for sharing your feedback! We look forward to seeing you at your visit.
Fantastic experience: Thank you dr Chandi and Susan for making my dental experience so much more pleasurable then I thought it would be. Thanks again highly recommended.
Hi Tony , Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to having you visit again. Thank you.
Fantastic experience: Awesome job here at this practice. No Job too hard. Junior and Jeanette are amazing. Keep up the great work guys.
Fantastic experience: My partner and I both go here and it is by far the best dental practice we have been to. They are gentle, informative and really lovely. Highly recommended
Fantastic experience: As a family we have seen several dentists at this practice, all have been so lovely and helpful especially with our ASD child, always explaining everything that’s going to happen in simple calm language.
Fantastic experience: It was a very pleasant experience. A big thank you to Jeanette, Junior & Kylie. Well done!!
Fantastic experience: Usually petrified but Dr Chandi and Kylie were wonderful....thanks ladies.
Fantastic experience: 5 stars are because i cant rate this practise enough. Wanted to give the lovely receptionist Junior a shout out especially because he went above and beyond to help me with all of my questions.
Fantastic experience: Always a pleasant visit to the dentist. From your first interaction at the reception to the dentist and dental assistants. Everyone will look after you and make sure you a comfortable start to finish. Can not recommend more highly
Fantastic experience: What a great team & experience! Thanks everyone
Fantastic experience: Love this practice... All dentists are lovely and very caring for their patients.
Negative experience: The two stars are for the lovely receptionist and chair side assistants, unfortunately my experience with Dr M. Ng was no stars, I can honestly say it was the most unpleasant, uncomfortable and at times painful dental treatment I’ve had in a long time. I am not happy with the treatment and I’m thinking of getting a second opinion and making a complaint.
Fantastic experience: Janet and the team are legends very nice person she is easy to talk to and her work is top notch thanks again guys ✌
Fantastic experience: Always friendly staff who do a thorough job of looking after my teeth. Big bonus is they also have afterpay! so no need to stress over paying immediately for getting emergency fillings and whatnot- youve only got one set of teeth, best to look after them. Will be going back and definitely recommend to friends
Fantastic experience: Sharon is amazing! Showed up and was taken through straight away, immediate action; Referral, X-ray and Antibiotics. Then booked in the next day for an extraction - very affordable, honest and efficient. All of this with a smile and a professional with 25 years of experience - perfect! Thanks team!!!
Fantastic experience: Great family Dentist, Sharon is a lovely women and made me feel very welcome and comfortable through out my visit. Definitely would recommend her to all of my family and friends! This dentist has afterpay available which made it super easy and convenient, I will be going back!
Fantastic experience: Primary Dental Robina - Great customer service which made me feel very comfortable and at ease. The dental practice itself is brand new and state of the art facilities. Awesome option to use afterpay as well! Will recommend to all family and friends.
Negative experience: Very rude and arrogant female dentist made my daughter feel terrible- dodgey filling lasted 15 minutes - would not recommend !
Fantastic experience: Fabulous treatment of my entire family. Afterpay allowed us to budget for the treatments and the Child Dental Benefits scheme is free to use here. A great new spa like experience, and I have recommended multiple family and friends.
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