National Dental Care Alexandra Hills
Information about National Dental Care Alexandra Hills
4161, Brisbane
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-17h
- saturday: (closed)
National Dental Care Alexandra Hills is dedicated to keeping you smiling with generations of expertise and a gentle approach. Our services include Invisalign, teeth whitening, crowns, root canals, dental implants, orthodontic treatment, and more. Serving Alexandra Hills and surrounding areas for over 20 years, we are a respected name in local dentistry, enjoying long-lasting relationships with our patients and their families. We offer tailored treatment plans and HICAPS for on-the-spot health insurance claims, making dental care affordable and accessible. Visit our state-of-the-art practice in Alexandra Hills and meet our skilled, friendly team.
Our comment from Top Dentistas about National Dental Care Alexandra Hills:
National Dental Care Alexandra Hills is a dental practice renowned for its exceptional patient care and professional staff. The clinic is led by skilled dentists such as Dr. Zaid Almomani, Dr. Geeta Mehta, and Dr. Amjad Aghdaei, who are consistently praised for their gentle approach, thorough explanations, and ability to ease patient anxiety.
Clients often express their satisfaction with the services provided, highlighting the following key points:
- Highly skilled dentists: Patients frequently recommend Dr. Das, Dr. Zaid, and Dr. Amjad for their impressive skill sets and professional demeanor.
- Warm and welcoming atmosphere: Many users appreciate the friendly and considerate nature of the staff, making visits pleasant and comfortable.
- Exceptional patient care: Feedback indicates that the practice goes above and beyond to ensure every patient's needs are met, providing thorough information and support throughout treatments.
- Efficiency and effectiveness: Numerous reviews mention the quick appointment scheduling and effective treatment procedures that lead to positive outcomes.
Overall, National Dental Care Alexandra Hills is positioned as a top choice for those seeking comprehensive dental services in a supportive and caring environment.
Services and Treatments
National Dental Care Alexandra Hills: Reviews
Fantastic experience: I recently had some cosmetic work involving veneers and crowns at National Dental, Alexandra Hills. Dr Geeta Mehta performed the procedure and did a wonderful job! I was extremely happy with the result! I would recommend Dr Geeta Mehta highly.
Thank you for the glowing review! We're committed to delivering the best possible care to our patients, and your feedback encourages us to keep up the good work.
Fantastic experience: Caring professional care of a person not just dental.
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: Honestly extremely positive experience, first time I came into this dentist I was greeted with a friendly smile and positive welcoming. My Dentist Dr Asad was extremely kind and made sure to guide me on all of the information I needed to know and helped comfort me in all of my concerns.
Thank you for the 5-star review! We're delighted that you chose us for your dental care and had a great first visit. We look forward to seeing you again and continuing to provide excellent care!
Fantastic experience: I highly recommend Dr Das of the Alexandra Hills practice. I had 3 implants carried out over the course of 6 months and am very pleased with the outcome. From the first time I met Dr Das until the process was complete, his professionalism and communication were excellent which gave me a lot of confidence that he knew his stuff. The outcome has proven that to be the case. He is clearly an expert in his field and if you need implants, I’d have no hesitation in recommending you ask Dr Das to assess your situation, provide a quote and, if you decide to proceed, have him carry out your procedures.
We appreciate your 5-star review! Dr Das always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
Fantastic experience: I was a new patient. Didn't have to wait long to get an appointment. Their receptionist was pleasant and helpful. The dentist and her assistant were very informative, and put me at ease. I recommend this dentist, I found them to be sensitive and upfront with information.
Thank you for your kind words and the 5-star review! We're thrilled that your first visit went well. Welcome to our practice, and we're here for all your dental needs
Fantastic experience: Always very happy with the service. Efficient & delightful reception: considerate & reassuring dental nurse: dentist (Dr Das) is excellent.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.We look forward to seeing you next time!
Fantastic experience: Dr Steph is an amazing dentist. She is calm, gentle and reassuring which relieves the distress of visiting the dentist. Good service from the whole team at the practice.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Friendly supportive staff, explaining the procedure and making sure I understood the options, that I have, highly recommend, very caring staff for people who are not comfortable at the dentist
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care and we're glad you have had a positive experience.
Fantastic experience: I was seen on time and I was taken care of in a most professional manner
Thank you for the 5 stars! We're delighted to know you had a great experience at our practice.
Fantastic experience: Dr Das is the ultimate professional, an excellent communicator and perfectionist.
Hi Robert,
We appreciate your 5-star review! Dr Das always strives to provide excellent care, and it’s wonderful to hear you had a positive experience. See you next time!
From the team at NDC Alexandra Hills
Fantastic experience: Dr Das is the best most professional dentist I have ever been treated by, and there have been a few in my 68years. Dr Das listens and explains procedures in a way I can understand. His gentle quiet manner always makes me feel at ease. I wouldn’t hesitate to recommend Dr Das especially if you are a little appreciative about dentist.
Hi Christopher,
Thank you for the great review! Dr Das is committed to delivering the best care, and we're happy to know you had a positive experience. See you next time!
From the team at NDC Alexandra Hills.
Fantastic experience: Dr Das is an outstanding dentist who shows such care and compassion. I am an extremely nervous patient and I don’t think there’s another dentist on the planet who could have done the procedures that Dr Das did for me. I will always be extremely grateful to him.
Hi Sue,
We appreciate your 5-star review! Dr Das always strives to provide excellent care, and it’s wonderful to hear that you felt at ease and had a positive experience. See you next time!
From the team at NDC Alexandra Hills.
Fantastic experience: Highly recommended National Dental Care A/Hills, great care and positive staff.
Hi Colin,
Your positive feedback means the world to us! We're so happy that you had a pleasant visit. Thank you for your trust and support. We can't wait to welcome you back soon!
From the team at NDC Alexandra Hills.
Fantastic experience: Dr Das is amazing!! I went in with a chipped tooth and was very upset and he was so kind and understanding. Fixed it all up straight away, with a quick follow up the following week. Dr Das and all the ladies that helped all made my experience very lovely and easy.
Hi Sonja,
We’re thrilled to hear that Dr Das and the team made your visit exceptional. Thank you for the 5-star review and for choosing our practice. We look forward to your next visit!
From the team at NDC Alexandra Hills.
Fantastic experience: Recently got my root canal treatment done by Dr. Das and it was an extremely positive experience as both Dr Das and his dental assistants were very thorough, friendly and did a great job making me feel comfortable getting my treatment done. My recovery was pain free and I couldn't recommend Dr Das and staff at NDC Alex Hills enough!
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
From the team at NDC Alexandra Hills.
Fantastic experience: Dentist and dental assistant were very professional I highly recommend, very happy!
Hi Lee,
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
From the team at NDC Alexandra Hills.
Negative experience: Wouldn't recommend Poor communication Don't answer the phone After numerous calls I was put through to Perth??
Hi Craig,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and appreciate the opportunity to address your concerns.
Providing the highest standard of care to our patients is always our priority. During the recent floods, our office was temporarily closed due to a power outage. With only minimal staff on-site at the time, all calls were redirected to our national call centre in Perth to ensure enquiries were handled as promptly as possible.
We’ve been trying to reach you but haven’t been able to get in touch yet. So we can assist you directly, please reach out to us at [email protected].
Deb, Practice Manager at National Dental Care Alexandra Hills.
Fantastic experience: Receptionist is very efficient and friendly. Dr Walls is extremely capable, uses simple language to explain the necessary procedures and goes out of her way to ensure that I am comfortable and relaxed during procedures. Dr Walls 'level of empathetic patient care is second to none
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: I see Steph and she is very thorough. She has turned my initial diagnosis on its head and i am over the moon wit what she has done for me.
Thanks for your review, Angela!
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
From the team at National Dental Care, Alexandra Hills
Negative experience: Was misdiagnosed at this practise. Had severe pain and was told needed root canal, I didn't believe that was the case and sort a second opinion. Ended up being a super easy fix and didn't need a root canal at all.
Hi Evo, thank you for taking the time to express your concerns. We apologise for this frustrating experience, I have passed your feedback onto a senior member of our team for investigation as we would like the chance to discuss this further.
NDC Alexandra Hills team
Fantastic experience: I recently visited the clinic and had the pleasure of meeting Dr. Maddie. Her expertise and professionalism have convinced me that she will be my regular dentist from now on.
We're so grateful for your 5-star review! Thanks for your continued trust in our practice.
Fantastic experience: Filling was loose on my front tooth, called at 11am on Saturday and the dentist fitted me in to get fixed
Thank you for your kind review, Steve! Patient care is our top priority, especially in an emergency. I'm so glad we were able to accommodate you on this day!
Fantastic experience: Good dental check up with a filling replacement. all done professionally and with minimal discomfort
Thank you for the kind words, Mark. I’m so happy your visit to our practice was stress-free and went so smoothly.
Courtney, Practice Manager National Dental Care Alexandra Hills
Fantastic experience: Awesome service, friendly people, everything explained clearly…they make going to the dentist a positive experience
Thank you for the 5 stars! We're delighted to know you had a great experience at our practice.
Fantastic experience: Very happy with Dr Geetha. She explained in detail and advised accordingly.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
Negative experience: Won’t be returning for general dental care as they have been 25+ minutes late for all pre scheduled appointments. This then goes on to impact the rest of my day.
Hi Bethany, I’m sorry to hear you had such a frustrating experience, please be assured this does not align with our practice standards. Our goal is to always see patients as quickly as possible and we are always working to make this as seamless as possible for you however, unfortunately this situation was out of our control. We do value your feedback, so I have passed this onto a senior member of our team.
Fantastic experience: I was pleased to be treated by Dr Neetu. She was so gentle and thorough. Highly recommend NDC, Alexandra Hills.
We’re so happy to see that your experience was 5-star!
Positive experience: Dr Zaid Is undoubtedly the best dentist I've ever been to. I have a strong phobia of dentist, stemming back from bad childhood experiences. But Dr Z puts you at ease and has great patience so to make your time in the chair as least stressful as possible. He explains what he has done and gives you advice going forward. My only negative to going to the dentist is that their prices are so expensive, regardless of access to time payment. In reality I cannot justify the cost to fix a couple of missing teeth, but having said that, it is a great dental practice I would recommend to all. Steve S
Thank you for taking the time to leave us a review!
We’re so happy that we could accommodate your needs.
Dr Zaid is a fantastic dentist with a gentle approach who always puts his patients at ease.
From the team at National Dental Care, Alexandra Hills
Positive experience: Can't believe I was charged over $300 to re attatch one veneer
Hi Tony,
We’re sorry to see this feedback as we weren’t aware of your concerns at the time of your appointment. Your oral health is important to us and our team always strive to provide the necessary care.
We would like the opportunity to investigate your feedback further. If you would like to provide further details to us, please don’t hesitate to email [email protected].
Fantastic experience: The Medical and Administration staff at National Dental Care, Alexandra Hills are exceptional. They send reminders of 6 monthly check ups and follow it through. They provide all the information I need regarding the health of my teeth and prepare invoices so you know how much you will pay for any procedure they recommend. The Dentists are all great and I particularly like Geeta. She is so professional and kind.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: I did not have to wait too long to see Dr Stephanie, who was very gentle, thorough, kind and knowledgeable. The staff are very friendly.Denise
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: Thank you for the professional, friendly treatment, you are all amazing.
Hello Debbie,
Thank you for your kind words! We're so happy to hear that you trust us with your dental needs; superior patient care is our #1 priority.
Fantastic experience: Great dental surgery. Very friendly helpful staff. Got me in to see a dentist quickly when I needed one urgently. Thank you!
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Dr Amjad is awesome Everyone there is lovely
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: I highly recommend the staff in this dental practice. From my initial interaction with my dentist who fitted me in after I had broken my tooth. She explained that she could do a temporary filling but would need a crown to save the tooth. She explained that I could hold off (so no pressure for this expensive treatment straight away) but reinforced it was only a temporary fix and that a some point would have to be replaced. During the treatment the dental nurse was very caring and supportive. The treatment was done over about 3 hours. I had follow up phone calls from the the staff to ensure that every thing was as it should be the following week. When I explained that a few days later I was still experiencing some pain they gave me samples of product to help with the sensitivity and promised to call again in a few days. The second call a few days later, after using the product on the tooth, my mouth was as normal and no pain at all. Thank you, for making my first major dental work an experience that could have have been very traumatic a much nicer experience.
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: A great team of caring and very experienced professionals, consistent in every way. I have now had thcrowns and can’t thank my wonderful dentist Dr Zaid enough. Painless, stress free, with a fast turn around due to their specialised equipment, meant each crown was. moulded and installed the same day! No waiting a week. Amazing! The admin team at the front have always been extremely helpful and friendly, very knowledgeable and customer focused. Thank you
Thank you for your kind words! We're so happy to hear that you trust us with your dental needs; superior patient care is our #1 priority.
Fantastic experience: The team is so welcoming and kind and did everything they could to help me through a dental emergency (wisdom tooth). Their rooms are designed with plenty to look at on the ceiling to distract you if you are anxious at the dentist (like I am!). They were just beyond lovely and I will definitely be returning.
Thank you for your kind review, Adriana! Patient care is our top priority, especially in an emergency. I'm so glad we were able to accommodate you on this day!
Fantastic experience: I really appreciate the care and kindness that was shown to me during my visit. I find it difficult to explain myself when it comes to talking but your staff were very friendly and understanding.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Amanda and Janelle are very helpful ladies. No problem too hard for them.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: The staff and Dentists are amazing here, Fully explain and advise and oh so gentle.
Thank you for your review. I’m so glad we could make you feel comfortable during your appointment.
Positive experience: I presented at the clinic with a government dental voucher and asked if anyone could help me. The receptionist was very friendly and helpful and made an appointment for me for the same day. I was very impressed with the efficient service I received. When I returned later in the day, even though I was a voucher patient, I received very good care and I was happy with the result.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Amazing experiences & positive results. Issue : My front top (6) teeth required all to be recapped. Dr Zaid Almomani Firstly shared information including X-rays of my teeth, procedures at NDC, thus calming my anxiety, Dr Zaid’s goal is if was his own teeth being treated he then aligns the required results with patient’s teeth to his own expectations. Example where Dr Zaid followed through as one of new caps cap back from dental engineering & below his own expectations. Action : Dr Zaid, inserted the other (5) & then took another impression on the 6th tooth & returned to dental engineering. RESULTS: My (6) front top teeth are PERFECTLY created & inserted as fit back under gums therefore when smiling No joining gaps gum/tooth. Also sharing the empathy given throughout all visits at NDC Alexandra Hills Q Australia, was very supportive throughout all my experiences Thank you to Dr Zaid & team Also, aligning to the results & professionalism, will continue to recommend NDC Alex Hills to others RobynS August 2022
Thank you for taking the time to leave us a review!
We’re so happy that we could accommodate your needs and we really appreciate your positive feedback.
Dr Almomani is a fantastic dentist with a gentle approach who always puts his patients at ease.
Fantastic experience: Could not recommend more, they are super friendly, helpful and very gentle.
Thanks for your review, Sarah!
We're thrilled that our team left a lasting impression.
We look forward to welcoming you back for your next appointment :)
Fantastic experience: Changed my dentist and Dr Stephanie was more than I expected. She’s so professional, friendly and does her job! I love the way my teeth was clean and I won’t be changing dentists anytime soon. The ladies at the front desks were so lovely and greeted me like they knew me! It was an amazing feeling and I left feeling really special. Highly recommended
Thanks for your review, Cycy!
We're thrilled that our team left a lasting impression.
We look forward to welcoming you back for your next appointment :)
From the team at National Dental Care, Alexandra Hills!
Fantastic experience: Fantastic experience, love you guys
Thank you so much! We really appreciate your feedback.
Fantastic experience: Thank You for your Wonderful, Professional & Prompt Service. Zaid and the team are so friendly & all procedures explained very well. Highly Recommended
Hi Axel,
Thank you for your 5 star review, we really appreciate your feedback.
Fantastic experience: What an awesome team. Many thanks for your kindness throughout my treatment
Thank you for your review! We think we have a great team at NDC Alexandra Hills.
Fantastic experience: Loved my experience with Dr Zaid he made me feel so comfortable. Would highly recommend him.
Hi Kelly,
Thank you for your review. I’m so glad we could make you feel comfortable during your appointment.
From NDC Alexandra Hills team.
Fantastic experience: I went to National Dental Care clinic to have a tooth repaired by Dr Zaid Almomani and I was very nervous about getting a root canal treatment and crown. I hate dentists as I’m very anxious of dental treatment however I was completely surprised and put at ease with the professionalism and his caring nature. It was fantastic to have both treatments done in the same day as I’m very time poor with work commitments. Much appreciative. Thank you to Amanda (Practice Manager) who also helped with organising a suitable appointment for me.
Hi Dodi,
Dr Zaid Al Momani is a fantastic dentist and we’re glad he was able to put you at ease during your treatment.
We look forward to seeing you next time!
From the team at National Dental Care, Alexandra Hills
Fantastic experience: I have finally found my forever dentist. Dr Zaid Almomani was so gentle and professional and made me feel at ease at my recent dental appointment. He explain the procedure and gave me options and at no time did I feel pressure to make a decision. Also like to mention the office staff who had exceptional customer service. I look forward to my scale and clean in 6 months.
Hi Amy,
Thank you for your kind words. We’re so glad Dr Al Momani could give you a positive experience.
We can’t wait to see you next time!
Fantastic experience: I would like to share my experience at National dental care Alexandra Hills and would like to recommend Dr Zaid Almomani .Over the past few years he has been my dentist.He has shown his skills and professionalism during difficult procedures 3 implants and crown work he was very calm and gentle during the surgery. Also thanks to Amanda for friendly attitude and great organisational skills. Thanks Dr Zaid and National dental care staff. John Vidgen
Hi John,
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Fantastic experience: Highly recommend this dental practice. I needed to get a filling done and Dr Amjad’s performance was remarkable, within 30 minutes I was all filled up. April, the dental assistant, was very hands on eager to create a comfortable experience for myself. I would also like to thank Amanda for her outstanding service organising my appointment. Keep smashing it guys!
Thanks for your review, Slade!
We're thrilled that our team left a lasting impression and that Dr Aghdaei could complete your filling promptly.
We look forward to welcoming you back for your next appointment :)
From the team at National Dental Care, Alexandra Hills
Fantastic experience: I took my son to our usual dentist after noticing some discolouring on one of his teeth and an abscess above. My usual dentist appeared worried and said he would need the tooth urgently removed. My son, who was already feeling very nervous, became very distraught when he saw one of the tools the dentist was sticking in his mouth. The appointment ended with both him and I in tears. When I came home I searched for paediatric dentist hoping they would just be able to put my son to sleep and remove the tooth. Still in tears, I rang and spoke to Janelle. I told her about my experience. Janelle spoke to me about Dr Amjad- who was one of their paediatric dentists. She said Dr Amjad had space the following day to see my son and assess the situation. If the tooth did need to be removed urgently Dr Amjad could use gas to help my son relax. Whilst it wasn’t a guaranteed fix it did help many children. The children put the mask on to smell the nice smelling air and it instantly relaxes them. I felt a lot better speaking to Janelle. The next day when I arrived- Janelle was there and welcomed both my children. She offered to watch my eldest daughter in the waiting room why I took my son in. Dr Amjad was also very welcoming and asked my son to sit in the normal chair. I spoke to Dr Amjad about the discoloured tooth. He showed my son his portable camera. He showed him how it worked- and practiced capturing images of everyone in the room, my sons nose, ears and then his mouth. After seeing the tooth Dr Amjad spoke to me about it being the result of trauma in his early life. Possibly knocking it when he was learning to walk (which had never been mentioned to me before). Dr Amjad did not want to remove the tooth that day- he wanted to prescribe antibiotics to get rid of the abscess and then review the tooth in a weeks time. He said with the abscess it would be quite sore and tender for my son and once it calms down it will be easier to remove the tooth. Or because it is a baby tooth we could possibly Just monitor and wait for it to fall out itself if removing the tooth was too traumatic. By the end of the appointment my son was sitting in the patient chair comfortably. We are heading back next week to check the tooth and ensure the abscess has subsided. I will now be taking my children to see Dr Amjad for all their dental needs. I appreciate the time he spent explaining what and why everything was happening and how they are going to make it Better. So glad we found Dr Amjad.
Hello Michelle,
Thank you for taking the time to leave us a review! We're sorry to hear about the experience at your previous dental practice. We're so happy that we could accommodate your needs.
Dr Amjad Aghdaei is a fantastic dentist with a gentle approach who always puts his patients at ease.
From the team at National Dental Care, Alexandra Hills
Fantastic experience: As dental visits would be my least favorite health service it was tricky trying to find the right dentist. However, I decided to try one of Defence Health preferred dentists National Dental at Alex Hills. Dentist Amjad instantly put me at ease with his friendly and relaxed approach whilst providing exceptional dental care and advice. My Defence Health insurance reduces out of pocket expenses helping ease the financial burden when extra dental work is needed. If you want an excellent dentist as well as value for money, I would highly recommend Amjad at National Dental.
Hello Kerri,
Thank you so much for your lovely feedback! We're thrilled to hear that you felt at ease and relaxed with the wonderful Dr Aghdaei, and that our preferred provider partnership with Defence Health has made the dental visits affordable.
We look forward to seeing you at your next visit.
From the team at National Dental Care, Alexandra Hills
Fantastic experience: My experience with Dr Zaid was truly phenomenal. His great personality put me at total ease and he explained everything to me so I could understand it. He did an amazing job with my checkup and with my fillings. I couldn’t imagine going to another dentist. Can’t wait to have my next checkup in 6mths time!
Thank you, Caitlin!
Dr Zaid Al Momani is a fantastic dentist and always puts his patients at ease making their dental experience a great one!
We look forward to seeing you in 6 months for your check-up.
From the team at National Dental Care, Alexandra Hills
Fantastic experience: Absolutely loving our dental care through National Dental Care, Alex Hiils. My children and I have had cleans, fillings, caps and braces happening right now. I have only the highest praise for the care and professionalism by all the staff here. Thankyou.
Hello Judy,
Thank you for your kind words! We're happy to hear that both you and your family trust us with your dental needs; superior patient care is our #1 priority.
Fantastic experience: Dr Aghdaei was very caring and explained everything thoroughly to me. He was gentle and personable. Such a great dentist and would go back without hesitation.
Thank you Emilia. Dr Aghdaei is a caring dentist that makes sure all his patients needs are always put first
Fantastic experience: This is by far the kindest and most gentle dental team I've ever been to. If you have dental anxiety, which I do, I can promise you Dr Zaid and his team will make all the difference. Kind, considerate, and understood my fear from the outset. 5 stars isn't enough
Thank you Simone. We have a great team at Alex Hills. Feeling relaxed and comfortable with your dentist helps to reduce any anxiety you may be feeling
Fantastic experience: I have always hated going to the dentist, and have never been to the same one more then once. The team at NDC Alexandra Hills are amazing. I came in one day to get a wisdom tooth out, Dr Stephanie got it out and was amazing at explaining everything calmly and the whole thing was quick and easy. Reception even called a few days later to check up on me. I ended up making another apointment for a check up and because I have a missing tooth. Dr Stephanie again explained everything so I could understand, I have since seen Dr Zaid about tooth extractions and Dr Ersan about orthodontic work. Again both of them were easy to talk to and explained everything to me. I can not recommend NDC enough, everyone from DRs to reception are friendly, helpful and take the time to explain things.
Thank you Rhiannon. Our team at Alex Hills are friendly and professional. With all our dentists always putting the needs of their patients first.
Negative experience: Wrong anaesthetic used, not quoted for extra work carried out, under quoted for visit, a simple tooth removal turned into a painfully long 4 hours then a half hour after returning home, pain so bad I was admitted to hospital for agonising pain from the operation. Gave the management a chance to explain and they arrogantly decided it wasn’t their problem.
Hi Craig,
Thank you for taking the time to express your concerns. Patient care is our top priority and we have looked into this situation as a matter of urgency.
We have reviewed the detailed patient notes and can see that the treatment required was a surgical extraction, which is why it was more costly than a normal extraction. This, along with the anesthesia needed for the procedure, was discussed with you and agreed to at the time of your appointment.
As part of our post-operative patient care, our team reached out to you and it wasn’t brought to our attention that you were experiencing severe pain.
We’d love to discuss this with you in more detail, please don’t hesitate to contact us on (07) 3824 4211.
Kind Regards,
National Dental Care, Alexandra Hills
Fantastic experience: Had my kids regular appointment and as usual everyone was so kind. Chris Wheate is incredible with the kids and makes them feel so comfortable. Extremely happy to have him back as their dentist and highly recommend anyone, especially with kids to go see him
Negative experience: Appalled. I saw a male dentist who was not only very rude and unprofessional but whom also took my money for a butcher job that i had to get fixed elsewhere. I will never set foot in there again.
Hello Claire,
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great dental service, and customer experiences - if you give us a chance, we are intent on making this right, and would like to prove that we can be better.
Kind regards,
National Dental Care.
Fantastic experience: Amanda, Chris & the whole team at NDC have kindly offered to be regular sponsors of toothpaste to our local registered charity Love and Hope Redlands Inc. NDC's generosity will mean we can ensure all our toiletry packs are well stocked with toothpaste for both adults and children to anyone in benevolent need in the Redlands Community.
Fantastic experience: I was referred by my regular dentist for sleep dentistry. I went for a check up and quote to be out to sleep for my dental work due to anxiety and fear of the dentist. The main man of the clinic was absolutely amazing and was really nice, explains everything to me, different options. The manager Amanda was so wonderful and occupied my 2 daughter while i had my appointment (sorry). Super friendly staff, clinic is beautiful and its a really nice atmosphere.I decided to go back to my dentist due to finances and save me some money, but I would highly recommend them to anyone who has a fear of the dentist and want twilight sedation. :)
Fantastic experience: I had my wisdom teeth taken out under twilight sedation, and I could not be happier. The staff were extremely lovely and really assisted me every step of the way, especially when we had technical problems they went out of their way to help.
Fantastic experience: I suffer from anxiety and today the girls on reception, Dr Zaid and his assistant made me feel so at ease. Everything was explained thoroughly to me and I was given the option to choose my own treatment. I was very impressed with how comfortable I felt during the procedure, and the care and compassion shown to me. I will have no hesitation in returning for future dental issues. Oh, and it didn't hurt one bit!
Fantastic experience: I support a lady with a Disability and we have been seeing Helen the Dental Therapist for our last few visits, she has been extremely understanding, deals really well with what can be a difficult situation at times and has made going to the Dentist a lot easier!! Thanks Helen.
Hi Cindy, Thank you for the kind words and nice feedback.
Negative experience: Rude receptionist with a complete lack of customer service ability. Dentistry has gone downhill since Dr Debbie Leong has left.
Hi Lloyd, We pride ourselves on our patient-care and we're very sorry to hear we did not meet you expectations. We take feedback very seriously so if you would like to share more details we welcome a call 13TEETH.
Fantastic experience: Everyone is so helpful and caring. Great team! 10/10!
Fantastic experience: Staff and the dentist went above and beyond making sure I was comfortable during my appointment. Reception were extremely helpful with explaining my further treatment needed.
Fantastic experience: I’ve never had a bad experience here, staff are polite and always offer a positive service.
Fantastic experience: Always Outstanding Service! So kind, gentle and caring and willing to take the time to educate you along the way. Debbie is by far the best dentist I have ever had the pleasure of meeting :-) I have gone from being scared of the dentist to actually actively caring for my teeth and enjoying my relationship with my dentist.
Fantastic experience: I always have an excellent time here, the staff are so friendly and experienced. Always a pleasure to go in and have a quality check up and clean. Would recommend to all my mates any day of the week! :)
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