Sydney Prosthodontic Group
Information about Sydney Prosthodontic Group
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Welcome to Sydney's premier prosthodontic dental specialist centre. We are here to work with your referring dentist to provide you with a full range of prosthodontic services including: dental implants (both surgical and restorative), cosmetic dentistry, full mouth rehabilitation and management of complex dental problems. In our centre, we work alongside with a number of other dental specialists (in other dental fields) to provide you with the most comprehensive multidisciplinary care if you require such service. We look forward seeing you soon.
Our comment from Top Dentistas about Sydney Prosthodontic Group:
The Sydney Prosthodontic Group is renowned for its exceptional dental care and commitment to patient satisfaction. Many clients have expressed their gratitude towards the team, particularly highlighting the professionalism and expertise of Dr. Ben Lee, Dr. Johnson Chou, and Dr. Zoe Potres. Patients appreciate the personalized attention they receive throughout their treatment journeys, which often include complex procedures such as implants and veneers.
Some of the highlights of the practice include:
- Highly Professional Team: Doctors and staff consistently demonstrate outstanding care, professionalism, and a friendly demeanor, making patients feel comfortable and valued.
- Patient-Centered Care: The team is dedicated to ensuring that each patient is informed and at ease during procedures, with clear communication regarding treatment options and processes.
- Advanced Techniques and Equipment: The clinic is equipped with modern technology, enabling the team to deliver high-quality treatments effectively.
- A Warm and Caring Environment: The welcoming atmosphere resonates with patients, who often comment on the friendly and supportive nature of the staff.
Overall, the Sydney Prosthodontic Group comes highly recommended for anyone seeking top-tier dental care, especially for specialized services. Their attention to detail and commitment to achieving excellent outcomes make them a preferred choice for many individuals looking to enhance their smiles.
Services and Treatments
Sydney Prosthodontic Group: Reviews
Fantastic experience: Thank you so much to Dr. Ben Lee, Dr. Johnson Chou and the Team at Sydney Prosthodontic group! You have all helped me so much over the period of my treatment I’m very happy with the results and I cannot recommend the clinic enough!
Thank you so much for your review of our business Hong. It has been a pleasure helping you throughout your treatment and we are delighted that you are happy with the process as well as the final outcome.
Fantastic experience: I have now had 5 implants with SPG and I am so grateful for their level of excellence, care, aftercare and professionalism. I would have no hesitation in recommending them to anyone. Thank you to Dr Ben Lee and Dr Johnson Chou who make a wonderful team from the first to last appointment. I cannot fault their process and the outcomes. Again, thank you.
Thank you so much for your review of our practice. It has been our absolute pleasure and priviledge to look after you over the years. We are thrilled that you have experienced a consistent excellent process from start to finish, something that the entire team has been working very hard to achieve. Once again, on behalf of the entire team, thank you for your trust in us to continue serving you.
Fantastic experience: I had the most positive experience with my first implant thanks to a team that is second to none! These professionals cared about every detail along the whole process, working like clockwork, and making me feel at ease. Friendly receptionists, and a spotless place also contributed to a high standard service. Thanks!
Thank you so much for your review Gabriela. We pride ourselves on optimising every detail with aim to achieve a flawless process and we are delighted that you could notice it and are happy with the entire process. Thank you once again for trusting SPG with your dental implant journey. We are always here to help.
Fantastic experience: Thank you so much to Dr Zoe Potres and her team at SPG. Dr Zoe was highly professional and had exceptional expertise in dealing with my dental dilemma and providing me with a set of veneers that I’m very happy with. Dr Zoe is caring, confident and kind in her manner to deliver excellent dental outcomes. The dental team are professional, friendly and supportive. I’m so glad I chose SPG. I wholeheartedly recommend this practice. Elizabeth Aubin
Thank you so much for your review of Dr Zoe Potres and our practice Elizabeth. We are delighted that you are happy with our service and your outcome. Please do not hesitate to contact us if there is anything else we can assist with. Thank you once again for your trust in us to look after you.
Fantastic experience: We have been under SPG dental care for many years. Thanks for Dr Ben Lee superb care on implants. We felt confident with all the team members. Special thanks to Dr Agnes Lai who took time to explain, gave advice and special encouragement to treat my TMJ problem. So happy the toothache has disappeared! Thank you
Thank you so much for your positive review of our practice Andy! It has been our absolute pleasure looking after you over the years and we are delighted that you are happy with our service. We do not take your trust in us lightly and will continue to serve you with our absolute best.
Fantastic experience: I had a complex procedure with bone grafts and implants. Dr Ben Lee is caring, compassionate and extremely competent, as are the whole team. I am very happy with the result and wouldn't hesitate to recommend Sydney Prosthodontic Group.
Thank you so much for your review Amanda. It is our pleasure looking after you. Looking forward to the next stage of your dental care.
Fantastic experience: Best prothodontal care with great attention to detail and warm friendly staff. Expertise superb.
Thank you very much for your review of our practice Lorraine! We deeply appreciate your trust in us looking after you and will continue to work hard in delivering the best care and outcome possible for you.
Fantastic experience: From my first appointment with Ben Lee 2 years ago, to the recent completion of my 2 implants, I have been treated with nothing but kindness, care and respect from everyone at the team at SPG. My two main doctors, Thao Truong and Ghada Soliman were so professional, but also personal and friendly, in the care and aftercare that I was shown. They are supported by all of the staff who show the same level of commitment to making patients feel welcome and valued. The communication about the treatment as well as the text reminders is always clear and helpful. My new teeth are beautiful and I am very happy that I was referred to SPG and cannot recommend the practice highly enough.
Hi Heidi, Thank you so much for your review of our practice and your experience with Dr Thao Truong and Dr Ghada Soliman. We are delighted that your experience with us over the past 2 years has been constant and pleasant. We are thrilled that you are very happy with the treatment outcome and thank you once again your trust in us to look after you!
Fantastic experience: Dr Lee and his team were very caring and he explained the whole process of the tooth implant and I would recommend his service at SPG.
Hi Gabriel, Thank you so much for your review of our team and the treatment process! It has been our pleasure and a priviledge to be of service to you. Thank you for your trust in us to look after you!
Fantastic experience: It was a grateful experience with SPG, Dr Chou was so patient with me and I thank him for what he and the team has done.
Thank you so much for your review of SPG and Dr Johnson Chou. We are thrilled that you had a great experience with us and thank you once again for placing your trust in us to look after you.
Fantastic experience: I’m so grateful that I was referred to SPG for my crown. Each of the staff, from reception, to the nurses, to the dentists, they all handled my concerns with care and compassion and kept me informed every step of the way. Highly recommend!
Thank you so much for your review of our practice Karina. We are delighted that you are very happy with the journey, our team and the final outcome. All the best and please do not hesitate to reach out as we are always here to help.
Fantastic experience: Dr Johnson Chou did outstanding work in providing me with a new bridge. Over the years I have had three bridges made by various dentists. None fitted and felt like the one that Dr. Chou made. He is a consummate technician with a kind and compassionate nature. I suffer from TMD and Dr. Chou made the process as painless as possible. Even providing a list of excellent instructions to manage TMD at home. I found all the staff at SPG to be courteous, knowledgeable and supremely helpful.
Thank you so much for your review Margaret and we are thrilled that you are happy with the treatment outcome and our practice. Dr Chou is a perfectionist and is extremely humble. Thank you so much once again for your trust in us and please do not hesitate to reach out if there is anything else we can help with.
Fantastic experience: Dr Soliman and all the staff at Sydney Prosthodontic Group were extremely friendly, professional, knowledgeable and encouraging. I had several crowns and some composite veneers to restore front and back teeth after a lifetime of heavy grinding. I am very happy with the result, my teeth look amazing and any concerns or issues I experienced along the way were dealt with promptly and compassionately. I can't recommend Dr Soliman and her team highly enough.
Thank you so much for your review Jessica. We are delighted that you are happy with the result as they look superb! On behalf of Dr Soliman and the entire team at SPG, we want to thank you for your trust in us to look after you, which has been a priviledge. If there is anything else we can help with, please do not hesitate to reach out as we are always here to help.
Fantastic experience: Staff always make sure patients understand what is involved with the procedures proposed before proceeding with treatment. All staff are extremely helpful and friendly and they encourage/welcome any questions regarding your treatment. Treatment outcomes have been excellent. Happy to recommend SPG without reservation.
Thank you so much for your review Peter! We are so happy that you are happy with our service and the treatment outcome. Please do not hesitate to reach out if there is anything else we can assist you with. Once again, on behalf of the entire team at SPG, thank you for your trust in us to look after you!
Fantastic experience: From the moment I was first examined I felt confident that my dental problem would be corrected. Dr Soliman always explained the ongoing procedure before beginning the work. And convinced me to be fitted with a guard which I was reluctant to have. But fortunately I relented and had it fitted to my benefit. All in all I would have no hesitation in recommending SPG for any specialist dental work.
Hi Michael, Thank you so much for your review of your experience at SPG with Dr Soliman. We are delighted that you are happy with the treatment process as well as the outcome. Our management philosophy is not only treating the presenting problems but also eliminate the root cause. On behalf of the entire team, thank you once again for your trust in us to serve you and we wish you all the very best. Please do not hesitate to reach out if there is anything else we can help with.
Fantastic experience: I appreciate very much Dr Ben Lee and Dr Soliman for their attention given to me when I felt skeptical about having dental implant at my age and about the performance of an implant supported denture, but indeed, there's no better solution for me as I can now testify, for better chewing and better smile in my years ahead.
Thank you so much for your feedback Margaret. We deeply appreciate the trust you have placed in our team to look you and we are so glad that you are no longer sceptical about implant treatments for any age. Thank you also for your patience throughout this treatment journey which is often lengthy because of good reasons. On behalf of the entire team, we wish you well and please do not hesitate to reach out if need any further assistance.
Fantastic experience: Today was last way at Sydney Prosthodontic Group. After receiving the best dental treatment I have ever received with an outcome that exceeded my expectation. Fron Dr Ben Lee assessment to the work carried out by Dr Johnson Chou and all the nurses, clerical staff. I found a wonderful professional service and highly recommend them . Thank you all very much. Cheers D Palmer.
Hi Don, Thank you so much for your review of your experience and we are thrilled that you are happy with the treatment process and the outcome. On behalf of the entire team at SPG, thank you once again for trusting us to look after you. Please do not reach out if there anything else we can assist with. Take care.
Fantastic experience: Today marks the end of my procedure and I thank Dr Ben Lee & Dr Johnson Chou and their lovely crews for their professional service. Definitely two of the best Prosthodontist in Sydney. Highly recommended.
Thank you so much for your review Sean. On behalf of the entire team at SPG, thank you once again for your trust in us to look after you. It is a priviledge that we do not take lightly and we are thrilled that you are happy with the outcome.
Fantastic experience: A great experience with Dr Chou. The consultation was very interactive, and we agreed on a temporary treatment plan as a test. In the end we decided not to proceed. He was very honest regarding the outcome and whether it might be worthwhile. He could have made a lot of money but instead gave me good advice. I appreciate the honesty.
Thank you so much for your review David. Honesty and transparency is the only way we conduct ourselves at SPG. We appreciate your feedback and trust in us to give you the right advice that is in your best interest. Please do not hesitate to reach out if we could assist further.
Fantastic experience: The end result speaks volumes of the professional and personable service and care provided by Ben, Thao, Johnson and the team! Throughout the process I was in capable hands and the outcome of both implant and crown now allow me to smile with confidence again!
Hi Ian, thank you so much for your review. We are thrilled that you are happy with our service and the outcome. It certainly takes a team approach to create the best outcome. On behalf of the entire team at SPG, thank you for trust in us to look after you.
Fantastic experience: Everybody here are very professional. Im very happy with the result. Thank you!
Thank you so much for leaving a review for our practice Miya. It has been a pleasure looking after you and we are delighted that you are happy with your result. Please do not hesitate to reach out if there is anything else we can help with. Once again, on behalf of the entire team, thank you for trusting us with your oral health care.
Fantastic experience: I have my specialist dental work done here at SPG. It was the best dental experience I’ve ever had. You don’t often hear from people who love their dental visits. I did. Sincerely!
Hi Jeffrey, thank you so much for your kind words and wonderful feedback! We’re absolutely delighted to hear that your experience at SPG was the best you’ve ever had. Our team worked hard and it means a lot to know that it made a difference for you. We truly appreciate you taking the time to share your experience – and we're so glad you loved your visit!
Fantastic experience: Very quick, professional. Took time to explain all procedures and ensure you were always comfortable
Thank you so much for your positive review of our practice Walter. We are delighted that you are happy with our services and thank you for trusting us to look after you. Please do not hesitate to reach out if there is anything we can assist with.
Fantastic experience: Excellent care from dr Chou and his team and exceptional reception staff - Christie and Sabrina.
Dear J, thank you so much for sharing your experience and positive review of our practice, which simply made our day. We are always here to help if there is anything else we can assist with.
Fantastic experience: Dr Chou provided high quality excellent care. He was professional, responsive and explained the whole procedure thoroughly. I felt very much in safe and competent hands. I'm more than satisfied with the result.
Hi Peter, thank you so much for your positive feedback. We are delighted that you are happy with Dr Chou's services as well as the outcome. Please do not hesitate to contact us if there are any other issues, we are always here to help.
Fantastic experience: Dr Ben Lee was very professional and explained every stage of my dental implant thoroughly. Getting an implant was a daunting proposition but the team at SPG were able to put my worries at ease. Highly recommend!!
Hi Justin, thank you so much for your review of your experience at SPG. We are so glad that you are happy with your implant journey with us. Thank you for given us your trust to look after you and we hope we have not let you down. Please do not hesitate to contact us if there is anything else we can assist with.
Fantastic experience: Unfortunately I suffer from dental anxiety and was dreading having my crowns replaced. I met Dr Soliman at my first appointment and was reassured that she would take care of me. Dr Soliman is not only meticulous in her speciality, she is warm and empathic while remaining professional. All the dental assistants were also kind and professional. The reception staff went out of their way to help me get suitable appointments which I will be forever grateful for. They too are an amazing team. Thank you again for all of your help!
Hi Samantha, thank you so much for your review of our practice. We are so glad to hear that we were able to put you at ease during your dental visits. We are most priviledged to be able to help. Please do not hesitate to reach out if there is anything else we can assist with. Thank you once again for trusting us to look after you.
Fantastic experience: Staff were lovely very professional. Definitely looked after there patients to make them feel relaxed. The staff rang me as a follow up to ensure that there were no problems from my appointment. I was very impressed, best service I have ever experienced 5 stars!
Hi Darren, thank you so much for your review of our practice. We are thrilled that you are happy with our service. We know coming to the dentist is stressful. That's why we work very hard to provide the best possible service and experience to every patients, in hope to reduce some of that stress. Please let us know if there is anything else that we can assist with as we are always here to help.
Fantastic experience: I saw their oral surgeon, Dr Thao Troung for my wisdom teeth removal. I can't recommend her highly enough. She is gentle, approachable, knowledgeable and very efficient. Surprisingly it was painless!! I'd recommend to all my family and friends for complx dental surgery with Dr Thao.
Thank you so much for your lovely review Asako! We’re so glad to hear that your experience with Dr Thao Truong was such a positive one. She is incredibly gentle, skilled, and caring, and it means a lot to know that came through during your treatment. We're especially pleased to hear everything went smoothly and painlessly—that's exactly the kind of care we aim to provide. Thank you again for your trust and recommendation!
Fantastic experience: I was referred to SPG to get help repairing a very old out dated tooth implant that had broken . The staff spent a lot of time and went through a lot of research to find an get a replacement part from the United States and then fit it for me here. Then replace my broken tooth. I found all to staff at SPG to be very friendly and careful to make sure I was comfortable and well informed during my treatment and am very pleased with the end result.
Hi Lawrence. Thank you so much for your positive review of our practice and sharing your experience. We are so glad that you are happy with the outcome. It is our pleasure to be service to you and it is our duly of care to do the very best for you. We take pride in going above and beyond to provide you with a flawless experience, and thank you once again for trusting us to look after you. Please do not hesitate to contact us if there are any concerns or anything else that we can assist with. We are always here to help.
Fantastic experience: Right from the beginning, Dr Ben Lee and his medical receptionists impressed me as very friendly and professional. Dr Lee was very patient, gentle and thorough in his investigation. He explained to me a comprehensive treatment plan and answered clearly all my questions. A few hours after I left his office, he had already sent a detailed report to my dentist, who referred me to him. Really appreciate Dr Lee’s caring, efficient and professional service.
Dear Helen, thank you so much for sharing your positive experience at our practice. We are so glad that you are happy with our service, which is exactly what we aim to achieve, a professional, efficient and friendly service that you can rely on. Please do not hesitate to contact us should you require any further advice or management. We are always here to help.
Fantastic experience: There are times that you would need a brilliant Dr. and, unfortunately, there will be times that you would have to go through good Doctors/Dentists but believe me when I say that you have not met someone as amazing, professional, kind and gentle as Dr. Zoe Potres. I am at absolute owe and fortunate to have been referred to her. I could not have wished for a better one. Dr Zoe Potres. Thank you Dr. Potres. I am grateful we have met. Thank you to team for a great customer service.
Beatrice, thank you so much for taking the time to give us a positive review. We are so happy that you had a good experience with Dr Zoe Potres. She truely is an amazing clinician and a wonderful person. We look forward to completing your treatment soon. Please do not hesitate to reach out if there are any concerns as we are always here to help.
Fantastic experience: Dr Johnson Chou did an amazing job fixing my front teeth. He is thorough and genuinely cares about his patients' needs. He took a lot of effort to ensure the best possible outcome, and I couldn't be happier with the results. His professionalism is top-notch, and all communications with his practice are seamless and efficient. I highly recommend Dr Chou to anyone in need. You can trust him to provide high quality care and fantastic results.
Thank you so much for your positive review of Dr Chou and our practice. We are delighted that you are happy with the outcome and our practice. We take pride in delivering clear communication every step of the way, and Dr Chou is simply amazing! Thank you once again for trusting us to look after you. Please do not hesitate to reach out if there is anything else we can help with.
Fantastic experience: Dr Melati is an excellent periodontist. I was referred to him by a friend, and am very happy with all the work he has done with me. His staff are also excellent.
Fantastic experience: Dr Johnson Chou is very friendly and responsible. He provided very good service. Thanks.
Dear Hong, thank you so much for your review. We are delighted that you are happy with Dr Chou's services. Please do not hesitate to reach out if there is anything else we can assist with. On behalf of the entire team at SPG, thank you once again for your trust in us to look after you.
Fantastic experience: I would recommend Dr Johnson Chou and the Team at SPG to anyone needing specialist dental care. They were extremely professional, friendly and prompt for all of my four appointments. Dr Chou is very engaging, ensuring that you have a complete understanding of the procedures, and encourages questions. I always felt in safe hands.
Hi Stuart, thank you so much for your positive review of our team and Dr Johnson Chou. We are delighted that you are happy with your entire treatment process. On behalf of the entire team at SPG, we want to thank you for placing in trust in us to look after you. It has been a pleasure and please do not hesitate to contact us if there is anything else we can help with.
Fantastic experience: The staff and Dr Chou were very friendly and very professional Would highly recommend Dr Chou
Thank you so much for your positive feedback regarding Dr Chou and our practice Saskia. We are delighted that you are happy with our services. Please do not hesistate to contact if there are any issues. Looking forward to be of service again in the future.
Fantastic experience: Read reviews before proceeding with Dr Chou and will thoroughly agree with those comments. From the moment he greeted me with his smile, he made me feel at ease. He explained the procedure step by step, always asking how I was. So pleased with my crown. Highly recommend him and his assistant, Christine!
Hi Katena,
Thank you so much for taking the time to share your positive experience with Dr. Chou and our team. We're thrilled to hear that you felt at ease throughout the procedure and are pleased with your crown. Dr. Chou and Cristina truly value your comfort and satisfaction, and it's wonderful to know that their care and attention made a positive impact on your visit.
We appreciate your recommendation and look forward to continuing to provide exceptional dental care. If you have any further feedback or questions, feel free to reach out. Your trust means the world to us!
Fantastic experience: I’m so pleased I chose Sydney Prosthodontics Group for my restorative dental work. I required a full restoration due to many years from a night-time grinding issue. My first consultation with SPG was with Dr Ben Lee, who explained very clearly the options available to me for treatment. My restoration was performed by Dr Johnson Chou, who I cannot speak highly of enough and would definitely recommend to anyone who has a similar issue and is considering seeking treatment. Thank you so much Dr Johnson for your professionalism and high level of skill at all times, for explaining very clearly each step of my treatment, and for your kind, caring and honest approach. You made what was personally a very arduous journey feel like a breeze! I’m very happy and grateful for the end result of my restoration, and also for the confidence I have regained from the amazing smile I now have! I would also like to thank all the team at SPG, all of the dental nurses that assisted during my treatment were highly professional, and also the reception staff, especially Christie who went above and beyond to make changes to my scheduled plan when I needed. Thanks SPG!
Dear Evan,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you are pleased with the restorative dental work provided by our team, particularly Dr. Johnson Chou.
It's wonderful to know that our professionalism left a lasting impression on you. We deeply appreciate your recommendation and are delighted that your journey with us felt like a breeze. We will make sure to pass on your kind words to Dr. Chou, as well as to our entire team. We are especially grateful for your acknowledgment.
Thank you again for choosing Sydney Prosthodontics Group for your dental care. We are thrilled to have played a role in restoring your smile and confidence. If you ever need further assistance or have any questions, please don't hesitate to reach out.
Fantastic experience: Had my implant done. Truly professional and excellent customer service. The process and procedure were organised and performed in a professional and caring manner.
Dear Kevin,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you are happy with our service. Our team is dedicated to providing the highest level of care and ensuring a well-organised process for our patients, so it's truly rewarding to know that our efforts have made a positive impact. Your kind words motivate us to continue delivering the best care possible.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We value your feedback and look forward to serving you in the future. Thank you once again for choosing us for your implant procedure and for your kind review.
Fantastic experience: Excellent outcome with an implant. Friendly, thoughtful care from both the staff and specialists.
Hi Catherine, thank you so much for taking the time to share your experience! We're thrilled to hear that you are very happy with the outcome. Our team takes pride in providing the highest level of care, and it's wonderful to know that both our staff and specialists were able to make your visit a positive one. If you ever need anything in the future, please don't hesitate to reach out. Your feedback means a lot to us.
Fantastic experience: I was very satisfied with the work which Zoe Potres did on my teeth and would highly recommend her. She is very professional & capable. Thankyou Zoe
Hi Anne, thank you so much for taking the time to share your positive experience with Zoe Potres and our dental practice. We're thrilled to hear that you were satisfied with the dental work she provided for you. Zoe takes great pride in her professionalism and capability, and it's wonderful to know that her efforts made a difference for you. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need any further dental care or have any questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction and well-being. Thank you once again for choosing us for your dental needs. We look forward to serving you in the future.
Negative experience: receptionist kristy is so rude can not do her job
Dear Amy, after reviewing our records, we can not find any names matching "Amy Baker" in our system. Our team works very hard to gain the trust and satisfaction of every patient. We take matters like this very seriously as providing excellent customer service is our top priority. We would appreciate it if you could provide us with more details about the situation, such as the date and time of your phone call, so we can investigate and address this matter appropriately.
Fantastic experience: After seeing Dr Ben Lee who explained the implant process thoroughly, I then underwent the necessary extraction with Dr Thao Truong. Thao was excellent-virtually painless extraction and smooth recovery. I feel confident with the professionalism of Sydney Prosthodontic Group
Hi Murray, thank you for taking the time to share your positive experience with Dr. Ben Lee and Dr. Thao Truong at Sydney Prosthodontic Group. We truly appreciate your kind words and are thrilled to hear that you found Dr. Lee's explanation of the implant process thorough and informative. It's wonderful to know that your procedure with Dr. Thao Truong went smoothly. We take pride in providing exceptional care to our patients, and your feedback serves as a great motivation for our entire team. Once again, thank you for choosing Sydney Prosthodontic Group, and we look forward to serving you with excellence in the future.
Fantastic experience:
Thank you so much for your review Joshua, we are delighted you are happy with our service. Looking forward to be of assistance again soon.
Fantastic experience: My dentist referred me for a crown to SPG. The initial examination by Dr Ben Lee was very professional and reassuring, he explained the whole procedure and time frame. When it came to the procedure Dr Johnson Chou was great, caring, patient and explained as we went, and it was virtually painless. All the staff were great. I am extremely happy with the final result.
Hi David, thank you so much for taking the time to leave such a wonderful review about your experience at SPG! We truly appreciate your kind words and are thrilled to hear about your positive experience with Dr. Ben Lee and Dr. Johnson Chou, as well as our entire team. Our dedicated team is always committed to ensuring that each patient feels comfortable and well-informed throughout their dental journey, so your feedback means the world to us. Thank you again for your kind words. If you need any further assistance, please do not hesitate to reach out.
Fantastic experience: Dr Agnes Lai is a caring profesional that answers all your queries in detail. She also makes you feel at ease before the procedure and explains beforehand what the procedure entails. I would definitely recommend dr Agnes Lai to my family and friends.
Hi Melanie, thank you for your glowing review of Dr. Agnes Lai! We appreciate your kind words about her exceptional care. She is wonderful person and terrific clinician. We are very lucky and greaful to have her as part of the team. We're grateful for your recommendation to your loved ones. If you have any further questions or need assistance, please reach out. Thank you for choosing our services!
Fantastic experience: Caring and excellent customer service.
Hi Mariana, thank you for your kind review! We're thrilled to hear that you had a good experience with us. If you need any further assistance, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again!
Fantastic experience: I cannot recommend the Sydney Prosthodontic Group highly enough. From the moment Dr Ben Lee spoke to me and explained everything to me to the moment he took a look at the infected implant site, his gentleness and reassurance that they can repair and help me heal I knew I was in the right place. Dr Theo is an extraordinary doctor whose understanding of pain and how to manage it during my session went above and beyond anyone I’ve ever been to before. I would never even think of going anywhere else
Hi Sharon. Thank you so much for your glowing review. We're thrilled to hear that our clinicians made you feel confident and comfortable during your visit. Your trust and recommendation mean the world to us. We pride ourselves on delivering top-quality dental care and are honored that you wouldn't consider going anywhere else. We look forward to continuing to provide you with exceptional care and once again, we sincerely appreciate your recommendation and the opportunity to serve you.
Fantastic experience: I feel so lucky that I went to Dr Johnson Chou. Dr Chou is highly professional and talented in his work. On top of that, he is also very perseverance, kind and respectful, always go through options and preferences with his natural good manner. I am very impressed with the unparalleled level of care given and the result is superb. All The supporting staffs I met at SPG are very gentle, caring and helpful. Definitely five stars to Dr Chou and his team.
Thank you so much for taking the time to share your wonderful experience at our practice and for awarding us five stars! We truly appreciate your kind words and positive feedback. Dr. Chou's professionalism, talent, perseverance, kindness, and respect are qualities we take pride in. We're thrilled you noticed and appreciated his exceptional care.
At SPG Dental, we strive to provide unparalleled service. Our gentle, caring, and helpful staff shares our commitment to your well-being. Thank you for choosing SPG. We look forward to serving you again.
Fantastic experience: Highly recommended for complicated dental case. Dr. Johnson and team are very helpful, accomodating and always taking extra careful in proceeding their work. Patients mental stage are at their top and always making sure patients well aware and taking small steps at a time.
Thank you so much for your review. Dr Johnson Chou and our team deeply appreciate your feedback. We are delighted that you are happy with our managment. Thank you once again.
Fantastic experience: I'm not the greatest patient so believe me when I say these guys are absolute fantastic. I have been to them a couple of times now and couldn't go anywhere else. Highly recommend them.
Hi Anne, thank you so much for your review of our practice, it is much appreciated! We deeply appreciate your trust in us to look after you despite the challenges present and issues encountered along way. We are delighted that you are happy with our service and the outcome. Take care.
Fantastic experience: i am very happy with the outcome of my procedure and with the professional treatment during the process along with the caring from all the staff.
Hi Ian, thank you very much for your positive review. On behalf of the entire team, I want to thank you for your patience and trust in us throughout the journey. We are delighted that you are happy with the outcome as well as the process of your treatment. Please do not hesitate to contact us if there is anything else we can assist with. Thank you once again.
Fantastic experience: Great service great people !
Thank you so much for your review.
Fantastic experience: Everyone was very professional. Lots of explanations and care taken. No pain. Happy to recommend the entire team who made this a happy experience
Thank you so much for your positive review of your experience Jennie. It has been our pleasure looking after you. We are delighted to hear of your positive experience throughout your treatment process. Thank you once again for your trust in us to look after you.
Fantastic experience: It was definitely my lucky day when I went to see Dr Ben Lee. After several Dental professionals left me feeling that there was a lack of direction with treatments being proposed, I then obtained a referal to see Dr Lee. What followed was a absolute revelation into how these processes should work. After a full review, the end result was the most comprehensive report I could wish for. I now feel that I have all the "accurate information" I was hoping to get, and this report sets out an acceptable and clear pathway forward. I can only say, I fully recommend Dr Ben Lee to anyone suffering multiple problems with thier teeth so as to get both a direction and time frame around getting proper treatment.
Thank you so much for your kind words Glenn. It is our standard of care to provide every patient with a comprehensive assessment, in depth discussion, actionable treatment plan and a detailed written report. We are delighted to hear that we have achieved your objectives. Please do not hesitate to reach out if there is anything else we can assist you with. On behalf of the entire team at SPG, thank you for trusting us to serve you.
Fantastic experience: Stirling service from Dr Johnson Chou and his staff. Very happy with the outcome of my dental work. Very pleasant people and really went out of their way for me. On my final appointment I was in the office an hour early to see if I could be seen any earlier, as I had a long drive ahead of me that afternoon. I was subsequently treated straight away, in lieu of their lunch break, super service.
Thank you so much for your positive review Sam. On behalf of the entire SPG team, we want to thank you for your trust in us to look after you. We are delighted that you are happy with our service and the outcome. Please do not hesitate to contact us should you encounter any issues in the future.
Fantastic experience: My experience with Dr Chow and his team was the best. I was reassured and explained to with each step. I was treated with the upmost respect. The outcome was more than I could have hoped for. I highly recommend this service.
Hi Tracy, we are all so happy that you loved the outcome we produced. The entire team worked very hard to achieve the result that we all strived for. We want to thank you for your patience during this process, which can be a tedious one. Thank you once again for your trust in us to look after you and for your review.
Fantastic experience: Impeccably clean surgery, and Outstanding professionalism and Friendliness received at every visit from the Reception staff, Dental Assistants, Nurses and the Doctors. Dr Ben Lee receives my Platinum award! SPG you have a Happy, lifelong client! Well Done all!
Thank you so much for your review Glynis. We deeply appreciate your trust in us to look after you. We are most glad that you had a good experience throughout your treatment journey with us and appreciate your help during this process. We will continue to work hard to improve on the high standard we have set for ourselves. Please do not hesistate to contact us if we can be of further assistance.
Fantastic experience: Dr Ben lee was recommended to me by several dentists as the best in the field and he sure lived up to the expectations. Dr Lee was informative and approachable. The implant procedure was painless and he explained each step clearly so I knew exactly what to expect. Recovery was smooth and quick, and I was eating within hours. I’ve had many dental procedures done over the years and this was by far the most comfortable experience. Will definitely be recommending Dr Lee and his team to all of my friends and family.
Hi Anny, thank you so much for your review. I am delighted to hear of your positive experience with us. Thank you once again for trusting SPG to look after you.
Fantastic experience: The service and care that I received whilst having treatment for dental implants was excellent. The team was very helpful and kind. They eased my concerns with several phone calls and an extra visit. Thank you.
Thank you so much for your review and feedback. We are most glad that you are happy with our service throughout your treatment journey as well as the end result. On behalf of the entire team, thank you for your trust in us to look after you, it has been our pleasure! Thank you.
Fantastic experience: I want to thank everyone at this practice and I can't recommend them enough. The care and support I received from Dr Ben Lee, Dr Thao Truong, Dr Agnes Lai, and from Jess and Christie in reception, was outstanding and shows how they will go above and very much beyond for all their patients. I suffer from extremely high levels of anxiety, and during the roughly 6 months it took for my graft, dental implant and final crown attachment, they would hear from me very regularly, sometimes several times a week when I contacted them by phone and email regarding new worries and questions. They were always so helpful, never showed a hint of impatience with me and I would hear back from them on the same day. I have not attended any other service, be it health or otherwise, that comes near the excellent care they provided. And of course, I have to mention the competence of all the practitioners which was really important to help with my anxiety. For example, Dr Ben Lee made me feel much safer than I thought I would on the day of the implant surgery, the surgery itself was completely pain free (including the numbing injection), and his method of pausing several times during the surgery just to let me take some deep breaths without anything in my mouth really helped me calm my nerves. So for all of you looking for an amazing prosthodontic, look no further!
Hi Angelica,
Thank you so much for your feedback and review. We are thrilled that you had a good experience throughout your treatment journey with us and I do love the final result. "Achieving a consistent flawless treatment experience" has been our practice moto for many years now and I am really happy to hear that we managed to get it right this time. We deeply appreciate the trust you have given us to look after you and thank you once again for your glowing review.
Ben
Fantastic experience: I cannot recommend Dr Chou enough! He is the most professional dentist I’ve ever come across. I had all 6 front teeth done - porcelain veneers & 2 crowns and he did an absolutely fantastic job. I extremely happy with the work he has done and I feel confident to smile!
Thank you so much for your review, we are thrilled that you are happy with your smile transformation. On behalf of Dr Chou and the entire team and SPG, we want to say thank you for placing your trust in us to look after you.
Fantastic experience: The care that I was given over a 20 month period was exceptional. Both Ben and Johnston were very caring toward me and my prosthodontic problems, of which there were many!! When ever there was an issue I would call and either or both would find the time between patients to call and discuss. Living in the country with trips to Sydney to my appointments were at times difficult, but it was always lovely to see the smiling faces of the staff with their welcoming attitude. Nothing was a problem. Thank You all for caring during this whole process. Now I can SMILE! Pam
Hi Pam,
On behalf of the entire team at SPG, we want to thank you for your trust in us and your patience throughout this journey. We are so glad that you are happy with the final result.
Ben
Fantastic experience: Outstanding customer service from the friendly reception staff to the specialists and their assistants. Engender confidence in their skills and knowledge And the premises are spotless
Thank you so much for your review Al. We are delighted that you are happy with our services and we look forward to be of assistance further.
Fantastic experience: My experience at Sydney Prosthodontic Group has been very rewarding. I found Dr Ben Lee and his ten provided excellent, professional service in clean, bright and modern premises.
Hi Patricia, thank you so much for your positive review. We are delighted that you are happy with our service and your treatment outcome.
Fantastic experience: Dr Thao Truong did my tooth extraction and graft prep for implant today which is an intense procedure. She was absolutely amazing with her care and professionalism , as are the team at the practice. Fully recommend.
Hi Henri, thank you so much for your positive review. The SPG team is delighted that your procedure has went well and we look forward to complete your treatment in due course.
Fantastic experience: Dr Ben Lee is extremely competent and reliable. I am having a front tooth implant done with him, and he makes me feel very confident with his great knowledge. He and his whole team is professional in high standard, organised and trustworthy. Thank you dr Lee for being patient with my drama. X
Thank you for your review Julia. I am glad you are very happy with our service. It is our pleasure looking after you.
Fantastic experience: My debilitating situation with my old top bridge, two extra teeth that needed extraction, the stitches, the time involved in healing has now resulted in a smile that I can’t begin to tell you makes a huge difference to my self confidence. Thanks to the talent and professionalism of Dr Ben Lee and the personable Dr Johnson Chou, these two wonderful and talented specialists have literally changed my life. Thank you and to all your staff who also go beyond their remit to help.
Hi Sharyn, thank you so much for your review and feedback. We are delighted that you love your new smile. Being able to make a difference and improving ones quality of life is what keeps us motivated. On behalf of the entire team at SPG, thank you for trusting us to look after you throughout this journey.
Fantastic experience: I have been in the cure of Dr Ben Lee and his team for several years now and have found them to be efficient, professional, attentive and caring. Having moved from Sydney, I will no longer be able to see Dr Lee, and will miss his practice. I wish him well for his future endeavours, he certainly deserves it!
Hi Ettore, thank you very much for your kind words. We have thoroughly enjoyed serving you over the past years and wishing you all the very best. Please do not hesitate to contact us to have your dental records transferred or for any questions that you may have. We are always here to help.
Fantastic experience: Thank you Dr. Lee Best experience for the dental treatment ever !!! Excellent skill, super talented and very professional. Highly recommend Dr.Ben Lee.
Thank you so much for your review Sneha!
Fantastic experience: Amazing professional experience with all latest technology brilliant can highly recommend the team at Sydney Prosthodontic Group.
Thank you so much for your review, we look forward to continue providing you with world class dental care.
Fantastic experience: As nervous as anyone else for dental appointment, I walked into this dental clinic and greeted by Dr Ben Lee. He is one of the nicest man I have met, gentle, caring and professional. He patiently identified the root cause of my problem and discussed options with me. I walked out with peace and knew instantly I was in the right hand. The operation to remove my teeth came as ease as I could imagine with no pain or any afterwords infection. The healing is nice and quick. I can tell Dr Ben Lee loves his profession and his dedication to his clients in every detail is beyond our expectation. If anyone like me hates to see the dentist or always avoids the appointment, I really suggest you give Dr Ben Lee and the team a call, you will walk out with a smiling face and perfect teeth. Thank you Dr Ben Lee. You are truly amazing! I have great pleasure in recommending you to all my friends.
Thank you so much for your review and your kind words Millie. It means a lot to us to have achieved your trust and satisfaction. We know how daunting it can be to see the dentist and hence make every effort to make you feel free comfortable. Thank you once again for choosing us and recommending us.
Fantastic experience: I had my filling done at SPG. My experience with Dr Chou and the team at SPG was very pleasant. Dr Chou was very professional he explained everything very well and ensured that the procedure was handled with care. The clinic was very clean and the equipment was of high standard. I’m very impressed with the treatment received and will recommend SPG to anyone looking for highly skilled professionals to look after their specialist dental needs.
Hi Bonnie, thank you very much for your review. We are very happy to hear that you are happy with the treatment outcome. Dr Chou is most patient, professional and a most talented clinician. Thank you once again for your recommendation!
Fantastic experience: The experience I had at Sydney Prosthodontic Group is unlike any other dental practice I’ve ever been in the past. I am usually extremely nervous about seeing a dentist and the fear of it has put me off getting treatment for many many years, to the detriment of my health and lifestyle. After being recommended by a family friend, I finally went to see Dr Lee. Dr Lee and his team was not only able to put me completely at ease by their gentle, approachable and friendly style, they are also clearly the experts in their field. Dr Lee was able to explain to me, in easy to understand terms, the issues and the range of treatment options available. The pros and cons were clearly outlined, along with expected cost and timing. The transparency and the thoroughness of the information helped me to make an informed decision that I felt really comfortable and happy with. Throughout the entire experience, from consult to treatment to post treatment, the team at Sydney Prosthodontic Group was a pleasure to deal with. The treatment itself was comfortable and pain free. The results they were able to achieve for me has been life changing. I could now smile without hiding my teeth and regained the ability to chew with both sides of my mouth and eat things I haven’t eaten for years! I cannot thank or recommend Dr Lee and his practice enough for anyone who is seeking quality dental care.
Hi Helen, on behalf of the entire team at SPG, thank you for your patience throughout the treatment process and thank you so much for your review. We are all very happy that your are satisfied with your treatment experience, which the entire team has worked very hard for. It is these improvements in the quality of life that patients like yourself have expressed that continues to drives us to do better, everyday. Thank you once again for your encouragement and sharing your experience.
Fantastic experience: Dr Ben Lee and his staff made me feel extremely welcome and set my mind at ease. I have been a patient of Dr Lee's for a while now and the follow up with regard to questions and general info has been extremely efficient. Ben is very hands-on and one can contact him any time and he personally takes the time to respond to either calls or emails in a timely manner. I would highly recommend his practice for all your dental needs
Thank you so much for your review Lucille. I believe it is imperative for me and my team to get back to you on the same day for all your questions and concerns irrespective of how busy we are. We always have your best interest in mind and we are always here to help.
Fantastic experience: Very professional business and a pleasant experience for me throughout the entire treatment plan. Outstanding service with excellent communication between Dr, Staff and Patient
Thank you so much for your review Ken, we look forward to continue providing you with the best of dental care.
Fantastic experience: I had been contemplating getting Veneers on my 4 front teeth for quite a few years but felt very nervous about it. Dr Ben Lee was recommended to me so I made an appointment to discuss it with him, I immediately felt at ease when I walked in all the staff are so lovely & friendly, Dr Ben explained in detail what the procedure would be & made me feel very relaxed & confident. Everything went exactly as he said there were no surprises. I am more than happy with the results & wish I had found Dr Ben earlier.
Hi Kim, Thank you so much for your review and sharing your experience. At SPG, we work very hard to provide you with a flawless experience from start to finish. We are all so glad that you are happy with the result, which is our greatest driving force. Thank you once again for trusting us to look after you!
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