Main Street Dental

Main Street Dental
223 Main St
3340, Bacchus Marsh
+61353675355

Opening hours

  • sunday: (closed)
  • monday: 9h-17h
  • tuesday: 9h-17h
  • wednesday: 9h-17h
  • thursday: 9h-17h
  • friday: 9h-17h
  • saturday: 9h-13h

Main Street Dental is your go-to destination for exceptional dental care in a welcoming environment. Our skilled team offers a comprehensive range of services, from routine check-ups to advanced cosmetic and restorative treatments. Utilizing the latest technology, we prioritize personalized care and patient education, ensuring every visit supports your unique needs. Trust us to keep your smile healthy and confident!

Our comment from Top Dentistas about Main Street Dental:

Main Street Dental is highly regarded for its exceptional dental care and welcoming atmosphere. Clients have praised the clinic for its friendly and professional staff, particularly highlighting the skills of Dr. Saba Farooq and her team. Key aspects that stand out include:

  • Personalized Care: Dr. Saba takes the time to explain procedures and options, helping patients feel comfortable and informed.
  • Compassionate Team: Many reviews mention the kind and courteous nature of the staff, which greatly alleviates patient anxiety.
  • Efficient Treatments: Patients report that the services provided are thorough and performed with care, often leading to excellent results.
  • DVA Friendly: The practice is noted for accommodating veterans and ensuring they receive necessary care.
  • Modern Techniques: The clinic utilizes advanced technologies such as Fastbraces, which some patients have found life-changing.

Overall, Main Street Dental is dedicated to providing high-quality dental services and fostering a positive experience for all patients.

Services and Treatments

Dental Implants
Dental emergencies
Pediatric Dentists
Teeth Whitening

Main Street Dental: Reviews

4.7/5 (66 Reviews)
Jamie Clayton 3 months ago

Fantastic experience: Main Street Dental is definitely the place to go to if you want perfect teeth. Had my front teeth all re-done couldn't be happier. Always friendly and easy to talk to.

Brittnie Lopez 5 months ago

Fantastic experience: Amazing dentist! Have been seeing Ni Fung Lay for years, so understanding and not judgemental. Incredibly efficient and could not fault his work at all! Work is ALWAYS on point!! Keep up the amazing work Ni

Graham Sheath 7 months ago

Fantastic experience: Friendly, professional and caring. Saba is a lovely lady who attends to your dental needs efficiently. For Veterans, the practice is also DVA friendly

Main Street Dental
Main Street Dental

Thank you for your five-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to our team. We look forward to serving you again in the future!

Amanda Pugh 7 months ago

Fantastic experience: Dr Farooq and her team are very supportive and understanding - doing their best to provide care and treatment that leads to great results

Main Street Dental
Main Street Dental

Thank you for your kind words, Amanda! We're thrilled to hear that you had a positive experience with Dr. Farooq and the team. Your support is greatly appreciated, and we look forward to continuing to provide the best care possible.

Caitlyn Montagnese 7 months ago

Negative experience: Charges 3 times price of any other dentist. $459 for one filling

Main Street Dental
Main Street Dental

Hi Caitlyn,
We appreciate your feedback. For accuracy, we would like to clarify that the fee of $459 was not for a single filling. The total amount included:

One filling

Two x-rays

A fail-to-attend fee

The fail-to-attend fee was clearly outlined in every reminder and confirmation message prior to your appointment. Unfortunately, when the appointment was missed, three of our staff members waited 45 minutes on a Saturday morning before the session had to be rescheduled.

We also wish to highlight that during your visits, you expressed several times how impressed you were with the care provided by our dentist, particularly noting how comfortable your child felt after previously being traumatised by another dentist at a different dental practice.

With regard to the treatment fee, our staff explained that the charge reflected a multiple-surface filling, which is a standard and transparent fee. While we welcome questions and discussion about treatment costs, the abusive and aggressive language you used towards our staff on the phone was unacceptable and deeply concerning. No healthcare worker should ever be subjected to hostility or verbal abuse, regardless of the circumstances.

Our team takes pride in delivering high-quality, compassionate care for children and families. We kindly ask that reviews reflect the full context .

Stef Fab 7 months ago

Fantastic experience: Dr Saba Farooq is amazing. A previous dentist I went to said I needed to spend $5,000+ for fixing teeth grinding... I decided to try a new dentist; Dr Saba. She taught me some exercises to help stop teeth grinding, and 6months on I’ve had no pain and my teeth haven’t progressed. Great advice. The whole team is very welcoming and polite. Thank you team!

Main Street Dental
Main Street Dental

We're thrilled to hear about your positive experience with Dr. Saba Farooq and the team! We appreciate your kind words and are glad to know you felt welcomed during your visits. Thank you for sharing your journey with us!

Andrei Dediu 8 months ago

Negative experience: I am editing my review after seeing a specialist. I cant believe you have the audacity to respond in this manner (actually you edited your initial comment). I had a very distressing and painful experience at Main Street Dental, Bacchus Marsh. I came in with the goal of restoring my dental health through a full treatment plan, which included extracting decayed molars under general anaesthetic and eventually placing implants. I trusted the team’s advice and plan — a decision I now deeply regret. After they removed multiple molars, I was left with air passing between my sinuses and gums on both sides. I was told this was "normal" and would heal naturally. It never properly healed — something I’ve since learned requires specialist intervention. Worse still, I was suffering from an undiagnosed sinus infection caused by infected roots that were left in my mouth after surgery. These were never mentioned, monitored, or treated. I only found out months later when a new dentist, Dr Nabil Ishak, removed the roots and told me the infection could have become life-threatening. He also told me I should have been referred to a specialist immediately after surgery. To make matters worse, a metal object (like a broken dental tool) was left embedded in one of my teeth during surgery. When I brought it up, I was given vague explanations and told I would lose the tooth, but I was never offered a clear reason how this happened or what exactly the object was. I was given no apology, no ownership of the mistake — just confusion and avoidance. Despite numerous attempts to get answers and full records, the clinic avoided accountability. I received only partial documentation and was referred to an external association without any of my direct concerns being addressed. Now I face additional surgeries, specialist procedures, and loss of a natural tooth — all of which could have been avoided with proper care and honesty. I strongly encourage others to get a second opinion if you’re considering treatment here. Based on my experience, I cannot recommend this clinic and feel that patients deserve far more transparency and responsibility than what I received.

Main Street Dental
Main Street Dental

We understand your concerns and take all patient feedback seriously. However, due to privacy regulations, we are unable to discuss any specific details of your treatment on a public forum.
You were advised to contact the clinic and were offered multiple appointments, which, unfortunately, you did not attend. We have provided both written and verbal consultations in response to your concerns and extended several opportunities for you to return and complete your treatment.
We have responded to all correspondence from you and have acted with professionalism and care at every stage. However, we are unable to move forward without your attendance at the appointments offered.
We remain committed to your care and are here to assist you when you are ready to engage with the treatment process.

Susanne Barrow 8 months ago

Fantastic experience: Very professional, friendly and caring Dr Saba and her staff.

Main Street Dental
Main Street Dental

Thank you for your kind words! We are thrilled to hear that you had a positive experience with Dr. Saba and our team. Your satisfaction is our top priority, and we appreciate your recognition of our professionalism and care. We look forward to serving you again!

Julie Ferguson 10 months ago

Fantastic experience: Saba is very gentle and a skilled dentist.

Misha 10 months ago

Fantastic experience: I have been here for at least 2-3 years, and their service has been amazing. The staff are absolutely lovely and go to great lengths to ensure my teeth are healthy and straight due to my braces. I've been seeing Saba, and she is calming and amazing in what she does when it comes to my dental health. Highly recommend

Maria Ali 1 year ago

Fantastic experience: I wanted to share my experience with Dr. saba She is absolutely brilliant, always taking the time to check everything thoroughly and patiently. She goes into great detail with her diagnoses and never seems rushed, which is truly appreciated. Highly recommend her for anyone seeking attentive and careful medical care. Thank you for helping me with my TMJ.

Ray Chambo 1 year ago

Negative experience: Was quoted $19,650, for 6 caps, went to Treat dental in the Village mall, and quoted $3500, No im not joking, i wouldnt let my worst enemy go to "Main street dental"

Main Street Dental
Main Street Dental

Hi Ray, if that’s your real name,

We’ve checked our records, and we have no record of you as a patient. If we had ever spoken to you about a procedure like this, you would be in our system, as we only provide quotes after a thorough consultation. We take the time to assess each patient’s needs, explain the treatment options, and ensure they receive the correct care—not just a number over the phone.

Now, let’s talk about the numbers. You claim we quoted you $19,650 for six caps. That would mean a price of $3,275 per cap, which is completely incorrect. We’ve checked our price list, and in even the most complex cases, our price for a cap is starting from $1844 to maximum $2,195 per tooth —a fair and competitive market rate. It is simply not possible that we quoted you the price you’re claiming.

On the other hand, you say a competitor offered you six caps for $3,500, which works out to $583 per cap. That is not a market price for high-quality dental crowns. It is below cost . It must either be a price for something else entirely—or not true at all. No reputable dentist can provide proper caps at below cost .

Usually, when people read an online review, they can click on the reviewer’s profile and see their other reviews. This helps them determine whether the reviews are genuine—whether they’re all in one country or spread across the world, whether they’re all negative, or whether they seem to have a clear pattern. Hiding your review history makes this difficult, and we’re not sure why someone leaving an honest review would want to do that.

We have reported this review to Google as false. If you would like to discuss this further, feel free to contact our clinic directly.

Main Street Dental Practice
Bacchus Marsh Vic

Anon ymous 1 year ago

Negative experience: Reception staff are lovely but twice now I've been the first appointment of the day and both times the dentist was late. I would understand if there were previous cases that went overtime, but first appointment of the day should start on time, or within ~5 minutes at least. Also the dentist is incentivising clients to give good reviews on social media with the chance of winning free teeth whitening. She was very insistent, even asking me to get out my phone and watching me. This is immoral in my opinion for a health practice - it takes advantage of people and skews the online reviews.

Main Street Dental
Main Street Dental

Thank you for sharing your feedback with us. We are delighted to hear that you found our reception staff lovely. However, we sincerely apologize for the delays you experienced during your appointments.
Regarding the punctuality of your appointments, we understand the importance of starting on time, especially for the first appointment of the day. Unfortunately, recent unexpected road closures, specifically the M80 ramp closure, have significantly impacted our staff's commute, leading to unavoidable delays. Please know that our dentist travels from Melbourne, and while we strive to minimize delays, unexpected circumstances sometimes arise.
We are actively monitoring the situation and taking steps to minimize the impact on our patients' appointments.
We want to clarify a misunderstanding about our social media promotion. This promotion is simply to encourage followers to engage with our page and does not incentivize specific reviews. We would never pressure or incentivize patients to provide positive reviews.
We value your feedback and hope to provide you with a better experience in the future. Please feel free to reach out to our clinic directly to discuss your concerns further.
This is the copy of the campaign content for Whitening Giveaway ran on google and facebook.
Whitening Giveaway!
BE YOUR OWN REASON TO SMILE
Be in the draw to win a take home whitening kit
valued at $450.
Winner will be drawn on Wednesday 20th of November at 12pm
announced via Facebook and live on our insta!
Make sure to follow and like us on Facebook and Instagram for your chance to win!
MSDP
BACCHUS MARSH
Ph: 03 5367 5355 Mob:0423530208

craig robison 1 year ago

Fantastic experience: Incredibly knowledgeable and kind dentist

Shirley Bawden 1 year ago

Fantastic experience: If you want a caring, gentle dentist I highly recommend Saba. I have complete trust in her. She is really tiny which means to me her hands are tiny. Think about it, a fist full of tiny fingers or a fist full of large fingers - in your mouth. I have been going to her since she first came to Bacchus Marsh. I am 77 and have my own teeth and I feel with Saba’s care I will keep them until the end.

Reet Gill 1 year ago

Fantastic experience: The best, professional & reasonable dentist. Would recommend them to everyone. The best in town.

Main Street Dental
Main Street Dental

Thanks so much for taking the time to leave us a 5 star review, its much appreciated.

venu gopal 1 year ago

Positive experience: I am looking forward to booking an initial appointment for my 14-year-old. I want more input on how it works using Fast Braces Technology.

Charlotte Gellie 1 year ago

Fantastic experience: The staff are so lovely and caring. Helped alleviate any anxiety I was feeling. I walked out with sparkling teeth. Thanku to Dr Saba and her wonderful team. We LOVE Main St Dental

Main Street Dental
Main Street Dental

Thank you so much for this 5-star review. We really appreciate you being our loyal patient and sharing your positive experience with others. We're here for you anytime.

Laura Dutkovich 1 year ago

Fantastic experience: I have been seeing Saba for years and highly recommend her. I'm very nervous when it comes to dentists, and she is amazing. She is so calming, gentle, and always upfront with what needs to be done. Her staff are always polite and welcoming, too. It's a great clinic and an amazing dentist

Main Street Dental
Main Street Dental

Dr Saba and her team are thrilled to receive such a great rating and positive feedback, thank you!

Lucinda Jones 2 years ago

Fantastic experience: Saba and the team are always a pleasure to deal with. Saba is thorough and attentive she explains what she is doing and why .Makes for a positive experience . Have been attending this practice for years and will continue to do so .

Main Street Dental
Main Street Dental

Thank you Lucinda so much for taking the time to leave us a 5-start rating. We look forward to seeing you again soon!

Annette Findlay 2 years ago

Fantastic experience: I strongly recommend Dr Saba and her team. I have been going to this practice for many years and Dr Saba has helped me with my TMJ symptoms, she has helped me get from daily crippling headaches to rarely having headaches which are now mild in comparison. Dr Saba keeps up with the latest in dental treatments/technology and always explains treatments and costs. And she works with you on what is the most cost effective treatment. I am also a bad gagger and she handles this with kindness and patience. Dr Saba and her team are friendly and professional, you will get the best dental treatment if you go to this practice.

Main Street Dental
Main Street Dental

Thank you Annette for your 5 star review.
Dr Saba does go above and beyond for her patients to make sure they are happy with their treatment and results. We are very proud of our practice and the care we are able to provide our patients.
Dr Saba appreciates your comments and look forward to seeing you again.

Josh Beech 2 years ago

Fantastic experience: Dr Saba and Mark take great interest in my dental health and has inspired me to do better each and every time I see them. They are very professional, caring and willing to help me critique my dental routine and overall health. Couldn’t more highly recommend!

Main Street Dental
Main Street Dental

Hi Josh, thank you for your kind recommendation. Dr Saba and Mark are a great team together. Dr Saba believes in educating her patients to be able to have good oral health. It's a pleasure to treat you. We look forward to seeing you soon.

takshtaco 2 years ago

Fantastic experience: I would highly recommend this establishment to anyone whom would like their teeth/smile to be nice and optimal. I have been a patient here for quite some time and I have nothing bad to say, great customer service and an exquisite execution in the service that they provide.

Main Street Dental
Main Street Dental

Thanks Takshtaco for allowing me to provide you with the Fastbraces care. It is humbling to know you are happy with the care you received and the results achieved. All the very best with your new smile!

Liliana Soares 2 years ago

Fantastic experience: Highly recommend this practice. Had my teeth straightened and could not be happier with the result achieved and the service level provided.

Main Street Dental
Main Street Dental

Thank you Liliana for your kind review. We are so glad to hear you are happy with the results we have achieved and the service we provide.

Amos Jones 2 years ago

Fantastic experience: Excellent service and very happy with Dr Saba’s treatment. Would definitely recommend.

Main Street Dental
Main Street Dental

Thank you Amos

Beryl Ham 2 years ago

Fantastic experience: I have been attending Main Street Dental Practice, for many years attended by Dr Saba Farooq. Excellent dentist. Very gentle and thoroughly professional. I would have no hesitation in recommending this practice to others. Beryl Ham

Main Street Dental
Main Street Dental

Thanks so much Beryl for your kind review. It satisfies us to know that we are giving you great service. We will see you at your next appointment!

Johnny Ithell 2 years ago

Fantastic experience: Dr Saba and her team are knowledgeable kind and very efficient. It is a welcoming dental clinic, and all procedures are carefully explained I recommend very hihl

Main Street Dental
Main Street Dental

Thank you so much Johnny for your glowing review and your continued support to Main Street Dental.

Arooj Kharl 2 years ago

Fantastic experience: Best dental clinic! Experienced, helpful and friendly team. Highly recommended, keep up the great work!

Main Street Dental
Main Street Dental

Thank you Arooj, we thrive on providing the very best care to our patients!.

Michael Russell 2 years ago

Fantastic experience: I have attended Main St dental for many years now. Dr Saba has spent numerous hours reconstructing an old injury on my front teeth. Dr Saba has seen me at short notice more than once to conduct ‘repairs’ whilst I was awaiting surgery and the results/ follow up since surgery has been very professional. Dr Saba is always willing to chat and have a joke, which is nice. Very modern equipment and pleasant practice. Staff are super friendly also.

Main Street Dental
Main Street Dental

Seeing that you had a 5 star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing MSDP, we look forward to seeing you again soon!

Iris Roberts 2 years ago

Fantastic experience: A Professional dentist who is very thorough and explains everything to you Also has a high standard of hygiene which is passed onto dental nurses. I would certainly recommend this practice to all especially Saba who i mostly dealt with the past few years. I thank them for giving me a great smile.

Main Street Dental
Main Street Dental

Hi Iris,
Thank you for the lovely review, we are pleased to hear that you are happy with Dr Saba's treatment. Dr Saba loves to make her patients smile, through exceptional dentistry as well as a high level of patient care. We will see you again soon.

Anthony 2 years ago

Fantastic experience: Great dentist and staff

Main Street Dental
Main Street Dental

Thanks Anthony for your 5 star review. We are so pleased you had a great experience with us. See you at your next visit.

・bxxy・ 2 years ago

Fantastic experience: Been going for a number of years, great friendly service, will remain our family dentist.

Main Street Dental
Main Street Dental

Hi .bxxy.
Thanks for trusting Main Street dental Bacchus Marsh for your family's dental needs. Looking forwards to seeing you all.

craig hutcheson 2 years ago

Fantastic experience: Dr Saba and the team at Main Street Dental are the best! Very professional and friendly. I had an accident on a weekend and Dr Saba seen to me straight away. Highly recommend Main Street dental!

Main Street Dental
Main Street Dental

Hi Craig,
Thank you for your kind recommendation. Dental emergencies can be complicated, but Dr Saba has extensive experience in dentistry, and she is very kind and empathetic. She makes sure that all her patients are treated with care .

Fareed M (MF) 2 years ago

Fantastic experience: My wife recently had a treatment with Doctor Saba at Main Street Dental Bacchus Marsh where she had her wisdom tooth removed. The process of this was very smooth and Dr Saba is a very polite and helpful doctor. I would highly recommend her due to her outstanding skills and expertise.

Main Street Dental
Main Street Dental

Hi Fareed ,
Thank you, Fareed, for such a lovely review. Dr Saba is very pleased to hear that your wife had a pleasant experience with us.
Once again thank you for your kind recommendation and look forward to seeing you for your next visit.

Kropivnya boy 2 years ago

Fantastic experience: Sort of emergency and Main st Dental fitted me in . I have been long term patient and service there is next to none .

Main Street Dental
Main Street Dental

Hi Kropivnya boy,
Thank you for your kind words. It has always been a pleasure treating you. Thank you for your trust in our service. Looking forward to seeing you soon.

Sarah Thomas 2 years ago

Fantastic experience: Highly recommend Dr Saba at Main Street Dental. The best dental service I have ever received :) very thorough treatment & friendly service

Main Street Dental
Main Street Dental

Hi Sarah,
Thank you for your review of the services we provide. Dr Saba strives for the best, in dental care as well as patient care. Looking forward to seeing you again soon.

RICHA PANDEY 2 years ago

Fantastic experience: Great experience with dental cleaning. Will be back soon

Main Street Dental
Main Street Dental

Thank you Richa for your kind words. We are glad you are happy with your treatment provided. We believe it is of utmost importance that patients feel valued and cared for.
We look forward to seeing you at your next visit!

ali choudhary 3 years ago

Fantastic experience: Did the fast braces treatment with dr. Saba Had an awesome experience! She is very gentle and experienced, makes sure you understand the whole process and takes u through the treatment step by step Would highly recommend her and her teams services for anyone who is looking to get there orthodontist needs looked at!!

Main Street Dental
Main Street Dental

Hi Ali, thank you so much for the 5 star review . I'm glad you are happy with the services you received with Fastbraces technology. Thank you for your kind words about how you were looked after by our team.

Leonie Piper 4 years ago

Fantastic experience: Thank you for your time and making my worse nightmare of going to the dentist a pleasure and thanks to your staff who were very pleasant to speak with

Main Street Dental
Main Street Dental

Hi Leonie,
Dr Saba takes a person-centered approach to all her patients, ensuring everyone gets the best treatment for their individual needs.
Stress and anxiety related to dental care are common and we are glad that you have found a dentist who is able to help you with that.

sue read 4 years ago

Fantastic experience: I am very overwhelmed with this practice Dr Sarba has given me a new lease on life with the excellent job she has done on my teeth the smile I have dreamed of since I was in my teens thank you so much

Main Street Dental
Main Street Dental

Hi Sue ,
We are happy to hear that you finally got your dream smile you always wanted . Your case was challenging, Dr Saba is very happy with the outcome delivered.

mauri hamilton 4 years ago

Fantastic experience: We have been attending Main St Dental Practice for some years now. Dr Saba's professionalism in diagnosis, discussion and treatment of dental problems is very much appreciated. The cheerful atmosphere provided by all who work there means we are more relaxed before and during treatment - something that has rarely been our experience over many, many years of dental treatment. Recently I had my six months checkup with Mark. His examination was thorough and he assured my comfort throughout the process. He exhibits the professionalism we have experienced over many years at Main St Dental Bacchus Marsh.

Main Street Dental
Main Street Dental

Thank you Mauri for giving us a 5 star review. Dr Saba Said "Mauri made my day" . From The Team Thank you so much sharing this amazing compliment with us and the community.

Sanjana Rao 4 years ago

Fantastic experience: Dr Saba is such an amazing dentist.She makes you feel at ease & explains you really well about your procedure.A very friendly dentist I would say.Thank you.Would recommend to anyone.

Main Street Dental
Main Street Dental

Hi Sanjana,
thank you for your kind words. We are glad to hear about your positive experience at Main Street Dental Bacchus Marsh. Dr Saba makes sure that her patients feel valued and cared for. Dental treatment anxiety is common amongst many patients that why Dr Saba Takes extra time and care when treating her patients.

William Johnson 4 years ago

Fantastic experience: Have to go to the dentist quite a bit to get my retainer repaired, but Dr. Saba and the team always get the job done well

Main Street Dental
Main Street Dental

Thank you William for your 5 star review. We love repairing your broken retainers as we don't want your perfect Fastbraces smile to get ruined by broken retainer.

John Petersen 4 years ago

Fantastic experience: Nobody likes the dentist, especially me but the staff at main st dental have been fantastic. They put you at ease and explain the treatment as you go. Very professional and great care.

Main Street Dental
Main Street Dental

Thank you so much for your review. It is truly an honor to be able to help you. Dr Saba and team are grateful, Takecare

Mark Suniga 4 years ago

Fantastic experience: Had a wisdom tooth taken out by Dr Saba. The injection was very gentle, could barely feel it. Was a fast extraction and recovery time was short.

Main Street Dental
Main Street Dental

Thank you so much for your 5 star review. Dr Saba and team are overwhelmed with joy

nour abdul 4 years ago

Fantastic experience: amazing staff and dentist. thank you Dr saba and Dr Megean for your amazing work

Main Street Dental
Main Street Dental

A big thank you from Main Street Dental Bacchus Marsh goes to you :)

Sophie Wang 5 years ago

Positive experience: I had one of my teeth filled two years ago, and the food was stuck into my teeth during lockdown. I was tired of using floss after each meal and decided to try this dental clinic before Christmas to get my teeth refill. During the treatment, the dentist suggest that I might need a root canal due to the deep of decay. After two weeks, the teeth was still sore. I waited and rang after Christmas even I couldn't enjoy any family time due to the inflammation. The lady in the phone was nice and told the clinic would open tomorrow. I felt my teeth didn't heal well and I might need a further treatment straight away, therefore, I went to the clinic second day to get my X-ray photo for getting a quote to compare the price. When I came to the clinic, the reception was very nice, however, I was told no need to take any further treatment which could be a misunderstood. After another two weeks, my teeth was still hurt and New Year holidays were about to end. I decided visit this clinic again to check if there anything they can do for me. Surprisingly, the reception gave me an early appointment which I thought it might take a week. On the appointment, I got a quote for root canal and decided to do it straight away. I rated this clinic at my expectation. Very good response so far.

Main Street Dental
Main Street Dental

We are sorry to hear that you are not happy as you rated us 1 star. We strive to provide our patients the best service possible in the most professional manner.
You have mentioned that you paid $414 . It is a minimun fee you can pay for the type of complicated treatment you have received.
When you saw the dentist at our dental practice 4 weeks back you mentioned you were not happy with the dental treatment provided to you at your previous dentist and needed some treatment to be redone. You were advised at the time of your treatment that the tooth can play up due to the complexity of the existing issue . You were advised that you may need a root canal treatment. It is normal to have some pain or sensitivity after a complex dental filling .That was advised at the time of the treatment . It is the nature of your existing condition. The dentist had no control over it.

2 weeks later you rang the dental practice on a public holiday requesting to have your dental xray send to you. You were advised that it is a public holiday and no one is present at work, please call us next working day and ask the receptionist for the xray she will email it to you.
In stead of calling us you walked in the next day without an appointment before our opening time in the morning.
You walked in and asked for your xray and also a quote for root canal treatment as you were having some complications.
It was not possible to address to your query at that time as there were a few patients who had appointments were due soon . You spoke to the dentist and she advised you to call us and make an appointment with her if your issue persists in next few days and then we can discuss further need of treatment. Saying that the symptoms you were facing at that time and you told the dentist ,could have been treated if you came to see her . Thats why the dentist told you that you do not need a root canal at that time. We strongly encourage our patients to call us whenever they feel any issue or not sure about any thing we have done. We never heard back from you.
The dentist advised you to stay with the same dentist for a course of care is a universal thing. Whenever a dentist has started a treatment on a tooth and if you need further treatment on the same tooth it is understandable and makes sense to stay with the same dentist as every time when you change your dentist you pay more to the new dentist to start the treatment from scratch. Even if you see a different dentist at the same dental practice the new dentist will charge you again. The dentist was simply been ethical. It never meant that you can’t see any other dentist .
If you are experiencing pain we strongly encourage you to make an appointment and see the dentist. It is not possible to diagnose and treat the pain when you are standing at the reception or when you have called us on the phone .
The dentist is more than happy to help you with the issues you are having and will be able to help you with all your queries .
You have mentioned that the dentist said you don’t need any further treatment must be a miss understanding as dentist’s notes written at the time of your conversation with the dentist mentioned that she advised you to come back and see her and she will be able to help you with your issues.

Ahsan Qureshi 5 years ago

Fantastic experience: I had a great experience with main street dental, specially dealing with Dr Saba. Also I took my little son, she handle the situation very professionally as my son was in a pain. Strongly recommend as they are very professional.

Main Street Dental
Main Street Dental

Thank you Ahsan for your valuable review. Dr Saba and team are here for you and your family at anytime.

Daniel Kochskamper 5 years ago

Fantastic experience: Good experience from Main Street dental.

Main Street Dental
Main Street Dental

Thank you Daniel for your five star rating. It's a pleasure to treat you.

Ali Shahzad 5 years ago

Fantastic experience: Very professional and great customer service.

Main Street Dental
Main Street Dental

Thank you! We really appreciate on you being our customer and are happy to be there for you any other time you need.

David Slater 5 years ago

Fantastic experience: Prompt efficient service much appreciated Dr saba was ver nice. Totally recommend

Main Street Dental
Main Street Dental

A big thanks from Dr Saba and team for you David. We are happy to be at your service .

Saboor Ahmad 5 years ago

Fantastic experience: I received excellent dental care from Dr Saba. She was so gentle and professional that I did not feel any pain or discomfort at all. She truly was one of the best dentists I have ever been treated by in my life. Related to covid everything was super cleaned and atmosphere of clinic was ultra hygienic.

Main Street Dental
Main Street Dental

Thank you Sasha, we ensure that our patients get the best and premium dental care especially during these tough times of Covid. Glad to help.

Aimen Choudhary 5 years ago

Fantastic experience: Best dentist out there! highly recommend. Me and my family travel from far to come here as there service is outstanding and worth it. Dr. Saba and team are just so kind and excellent at there job! Wouldn’t go anywhere else!

Main Street Dental
Main Street Dental

Thank you Aimen! We really appreciate you coming here from such a distance and are ready to be of service. A big thanks from Dr Saba and team for your loving review. :)

ginni hayer 5 years ago

Fantastic experience: Excellent customer service, very polite. Dr Saba was the dentist to look me. She is a very talented dentist and I highly recommend her.

Main Street Dental
Main Street Dental

Thankyou Ginni for leaving us a 5 star review. Dr Saba is over the moon. Team at Main Street Dental Bacchus Marsh really appreciate you being a customer and helping to share your experience with us and the community. We are here for you any time as we were during COVID-19 Shutdown

Alex Langton 5 years ago

Fantastic experience: Always a wonderful experience at Main Street dental, Saba is extremely talented and provides care with kindness and compassion. Highly recommend Saba for fast bracers technology as this has absolutely changed my life! Thank you Saba and the team! Cannot recommend highly enough!

Main Street Dental
Main Street Dental

Dear Alex, Thank you for your 5 star rating and kind review :) We are all amazed by fastbraces results, You made Dr Saba's day, she's over the moon with your progress and a beautiful review. The team really appreciate on you being our customer. We are here for you anytime!

Harish Nair 5 years ago

Fantastic experience: I find that Dr. Saba takes time to explain all the procedures. She explains all the pros and cons of the treatment so that I can make an independent decision . I find that Dr. Saba takes time to explain all the procedures. She explains all the pros and cons of the treatment so that I can make an independent judgment. Her staff is also extremely helpful. No pain or problems with my extractions and she goes above and beyond the call of duty to make sure you understand what you should do with your teeth and mouth so you do not have future health risks. I found her to be very professional and truly caring about your oral health. All that with a smile and at a reasonable price.

Main Street Dental
Main Street Dental

Thank you so much for this 5-star review. Dr Saba and the team really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Selina Chan 5 years ago

Fantastic experience: Dr Saba is great with the newest method of braces called Fastbraces- amazing fast and safe!

Main Street Dental
Main Street Dental

Thank you Selina for giving us a 5 star review. Dr Saba and the team appreciate your support

lara zeini 5 years ago

Fantastic experience: I’ve had fast braces with Dr. Saba and I couldn’t be happier with the service. She is an absolute artist with her skills and technology. If you wants a beautiful smile in a short time and less money, Dr Saba is your go to! Highly recommend!!

Main Street Dental
Main Street Dental

Hi Lara thank you for your review much appreciated It is a pleasure treating you

Jo Ericksen 5 years ago

Fantastic experience: First class. Dr Meaghan is very knowledgeable and caring. Reception staff very helpful and always with a smile ( under the mask of course ) Cannot fault.

Main Street Dental
Main Street Dental

Thank you Jo for giving us 5 star review. Dr Meaghan and the team really appreciate you being a customer and helping to share the word about us to the community. We’re here for you anytime

Natasha Nelson 5 years ago

Negative experience: Way over priced, think they are just our for a money grab. I was charged $251 this week for a child's teeth clean, almost fainted as that wasn't the only thing we were there for $756 dollars later I will go back to our usual dentist when it opens again.

Main Street Dental
Main Street Dental

Hi Natasha,
We understand that you are not happy about the charges that you paid for your children’s dental visit at our practice.
You have mentioned that you were charged $251 for a child's teeth clean.
Your child had a comprehensive dental examination, clean and polish and fluoride treatment done. The charge was not just for a clean.
All this was done on your request.
$756 was the total amount you paid. Your other child had a comprehensive examination, 1 Xray and 2 fillings done. All that was done on your request, and you insisted on having everything done in that visit.
When you look at the amount of dental work performed on your children and time spent on doing it the cost is very below average.
You mentioned in your visit that the children’s last dental visit was a while back. Every dentist has their own dental fee depending on a lot of factors, one of it is depending on the quality of materials used and expertise of the dentist and their knowledge.
We are pretty sure if you had visited your usual dentist after 17 months from your last visit their fee would have increased as well.
You came in when there was a lot of restrictions due to covid lock downs and a lot of staff and supplies shortages. But we still made sure that we provided the best service to your children, and we take great pride in that.
A lot of dental practices increased their fees in that time due to increased overheads and difficulty in sourcing material and staff, but we didn't. We kept on providing the same excellent service at the same price. We wish your children the best.

Kam k 6 years ago

Fantastic experience: I had serious major dental work that required immediate attention. All my fears of dental chaos were put down to waste with the first consultation. Their quality is unsurpassed (and I’ve seen a lot of dentists) I'd like to especially mention Dr. Saba who was very accommodating for both financial and time restraints and dare I say a good sense of humor. Absolutely fantastic service

Main Street Dental
Main Street Dental

Thank you Urbenkam for a 5 star review. Dr Saba is grateful for your kind words. Thanks for sharing your kind words for us and the community.

Elizabeth Blount 6 years ago

Fantastic experience: Kind, caring and professional staff. Would highly recommend if you are a nervous patient.

Main Street Dental
Main Street Dental

thank you for your lovely feedback

Gavan Ferguson 6 years ago

Fantastic experience: I had a tooth pain and Dr Saba fit me in same day. The Dr showed me pictures of my tooth and explained all my options, and the prices of each procedures. Really pleased with results and the professionalism and quality I received from Dr Saba.

Main Street Dental
Main Street Dental

Great to hear about your positive experience.

Fatima Mustafa 6 years ago

Fantastic experience: I visited Main Street Dental for an emergency tooth filling. Dr Saba did an amazing job, I really felt at ease. She did everything smoothly and was very supportive. Satisfied with the services. I would recommend Main Street Dental to anyone seeking dental service. Cheers!

Main Street Dental
Main Street Dental

Thanks for your review. So glad to hear you are happy with the service you received

Death Hacker 6 years ago

Fantastic experience: I have been going to Main Street Dental for as long as i can remember and every time it has been a great experience. Dr Saba is the best dentist i have ever had and probably the only dentist that i will trust my teeth with clean practice, excellent work, amazing results and great customer service. I always leave their practice with a wide smile on my face totally recommended

Main Street Dental
Main Street Dental

Thank you for your lovely feedback. We love hearing positive stories from our patients

Praphot Lakthong 8 years ago

Fantastic experience: Best dentist I ever had experienced with, much recommended.

Main Street Dental
Main Street Dental

Thank you so much Praphot for this 5 star review. Dr Saba and the team really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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