Gentle Dental Nambour
Information about Gentle Dental Nambour
4560, Nambour
Opening hours
- sunday: (closed)
- monday: 8:30-17:30
- tuesday: 8:30-17:30
- wednesday: 8:30-17:30
- thursday: 8:30-17:30
- friday: 8:30-17:30
- saturday: 8:30-12:30
Gentle Dental was founded in 2014, by Dr Phil Boulton and his partner Joanne. Since then, Gentle Dental has evolved into a successful group of family focused practices, who strive to exceed the expectations of each and every patient. Our primary focus is family dentistry and preventative dentistry. Gentle Dental now has 3 convenient locations at Nambour, Noosa Civic and Forest Glen. Gentle Dental provide the highest quality dentistry, every time. Together, we’re changing the way you feel about dentistry.
Our comment from Top Dentistas about Gentle Dental Nambour:
Gentle Dental Nambour is highly regarded for its exceptional dental care and patient-focused approach. Many clients have expressed their appreciation for the comforting and gentle manner of the dentists, particularly praising professionals like Dr. Jerry and Dr. Dom who truly listen to their patients and ensure they feel at ease during their visits.
The practice is known for:
- Welcoming Staff: Patients frequently commend the friendly receptionists and dental assistants, describing the atmosphere as warm and supportive.
- Professionalism: The entire team, including dentists and hygienists, is highlighted for their professionalism and thorough communication, ensuring that patients are fully informed about procedures and care options.
- Pain-Free Experiences: Multiple reviews emphasize the ability to provide pain-free treatments, addressing the anxieties many patients feel about dental visits.
- Modern Techniques and Equipment: Gentle Dental utilizes modern dental practices and technologies, contributing to effective and comfortable care.
- Family-Friendly Environment: The clinic is a favorite among families, especially with young children, as they make the dental experience enjoyable and educational for kids.
Overall, Gentle Dental Nambour is celebrated for transforming the often intimidating experience of dental visits into a pleasant and reassuring one. Many patients return regularly, showing their trust in the practice’s quality of care.
Gentle Dental Nambour: Reviews
Fantastic experience: For someone who is terrified of the dentist Jerry was comforting and gentle and explained everything as he was going... excellent.
Fantastic experience: Fab staff and great sevice
Hi, Elisha. Thank you so much for leaving us a stellar review.
Fantastic experience: I found my amazing dentist again!! Dom is the most amazing caring sweet dentist who really cares. Can’t wait for my next visit.
Hi, Jodez. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Best dentist I have been to. Fantastic communication. They make an effort to understand you and your individual needs , explain things thoroughly. They truly care that you are comfortable and check in throughout the process. Good pricing and packages, flexible payment methods etc. Honest and thorough checks/cleans. Understanding of your preferences. Lives up to the name "Gentle dental" % The best. I recommend for those with a psychosocial disability or anxiety around dentists. P.s. and they allow you to wear your own sunnies
Hi, Hayley. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Superb, professional, modern dental practice. Phil is a magician and I’ve never had such pain-free, complication-free dentistry. They are overtly patient focussed and as an anxiety sufferer I appreciate the understanding and patience.
Hi, Michael. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I saw Tia today for a check up and clean, I told her I was a nervous patient she was very gentle and stopped regularly to make sure I was ok. I will ge happy to go back in 6 months. It really is a Gental Dental experience. Highly recommend
Hi, Debbie. Thank you so much for leaving us a stellar review.
Fantastic experience: Tia is amazing!! - my 8 year old daughter Our whole family receives fantastic care & education at Gentle Dental.
Hi, Christine. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Dr Dom puts the gentle in Gentle Dental! Corny but its true, I've seen a lot of dentists over the years and I'm really glad I found her. Her chair-side manner is so calming and she really is very gentle, I didnt even feel the numbing needle at my last appointment! The admin girls and hygienists are always really friendly and professional too, I've recommended this clinic to multiple people and will continue to do so.
Thanks so much Céline! We're so thrilled that we make your dental visits calming and gentle. Thank you also for telling your family and friends, we're very grateful :)
Negative experience: A very frustrating and confusing experience. I made an appointment at Gentle Dental Nambour for a clean and scale and to to talk about the possibilities and costs of orthodontic and restorative options, so I could gain a reasonable idea of what is ahead for me, and plan for work needed and the costs involved. The first dentist I saw was somewhat flustered and disorganised. She had experience doing restorative work, but seemed to be confused and grasping for answers to my questions. After a lengthy appointment with xrays and many photos taken (with intrusive stretching instruments in my mouth) I left with no clean, and no idea of what kind of work my teeth might need, and was booked in to another appointment with a second dentist. The person at the counter was also flustered, and said they didn't know how to use the computer system, and I received a call later on telling me I had been overcharged. On my second appointment I had my teeth cleaned, then saw the second dentist, Dr Ahmed. He was unaware of my previous appointment and xrays, and although I informed him of the previous photos taken, wanted to take his own, with more intrusive and painful stretching instruments in my mouth, a long process made longer by the fact his camera wasn't working. I was clear that I had done some research, and was looking for a thorough idea of the state of my teeth, what kind of work they would need, and the costs involved. He used a lot of words, but repeated the same basic, general information a lot, was repeatedly contradictory about the state of my teeth and what approach he would take, and was ultimately unwilling to answer my questions in any detail or provide meaningful information about what restorative processes my teeth require, or a ballpark idea of total projected costs, telling me that they don't do that any more because if they give me information about what my teeth need I might take my business somewhere cheaper. Despite this, he made another appointment for me to return to discuss possible work further. Later that evening he called and appeared to want to discuss it over the phone instead, but as I was in the middle of cooking dinner, we agreed I would return for the booked appointment. During this appointment, Dr Ahmed was again repetitive with basic, general information, contradictory in his assessment of my teeth and avoidant of my specific questions. I eventually extracted the information I needed from him, but - pun intended - it was like pulling teeth, and I left incredibly frustrated and baffled by my entire experience at this practice. All in all I found this to be a disorganised practice that does not value their patients' experience, and places locking patients in financially over providing meaningful insight and health care.
Hi Wild Flower,
We’re genuinely sorry to hear how frustrating and confusing your experience with us has been. This is absolutely not the kind of journey we want anyone to have at Gentle Dental, and it’s clear we fell short in several ways.
We truly appreciate that you came to us seeking clarity and support, and instead you left with more questions than answers. That’s not okay. You’ve raised serious and fair concerns about clarity, communication, and continuity of care and we take them to heart.
We have a great team and I know they care deeply about doing right by their patients. But in this case, we didn’t deliver the cohesive, confident experience we aim for and for that, we are very sorry.
Your review has already prompted a full internal review involving our leadership and clinical teams. Not to find fault but to learn, together. We’re committed to doing the best, not just for you, but for every patient who walks through our doors.
We understand you may choose to continue your care elsewhere, and if so, we respect that fully. If there’s ever a time in the future when you feel comfortable giving us another chance, we’d be grateful for the opportunity to show you what we’re really about.
Warm regards,
Phil & the Gentle Dental Team
Fantastic experience: Gentle Dentist took the time to listen to my horror stories with other dentists and provided a great service. They used a powder and gentle warm pressure clean to remove stains and plaque followed by a light polished. The process was at my own pace and l could take breaks if needed. My private health fund covered half the cost. Very satisfied.
Hi, Lisa. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Jerry and assistants were outstanding! No pain at all! Thank you all for the wonderful service.
Hi, Hamish. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: This team completely changed the way I feel about dental visits and helped ease my anxiety around future appointments. Their communication was exceptional — I felt informed, supported, and comfortable the entire time. I was even able to pause whenever I needed, which made a huge difference. They were incredibly accommodating, highly professional, and best of all, the experience was pain-free with excellent sedation options available.
Hi, Kane. Thank you so much for leaving us a stellar review.
Fantastic experience: Dr. Jerry was fantastic—professional, gentle, and clearly very knowledgeable. He took the time to explain everything and made sure I felt comfortable throughout the appointment. One of the best dental experiences I’ve had. Highly recommend!
Hi, Kirsten. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: My experience was the best I could expect for a filling. Limited discomfort and friendly yet professional atmosphere.
Hi, Kerri. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Very friendly and great dental work. A great first experience.
Hi, Daniel. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Been coming to Nambour shop for a few years now. Always friendly. Thanks again for a great clean. Good job to the new learning assistant as well as my new dentist.
Hi, Brett. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Jerry is a top dentist. Highly recommend.
Hi, Red. Thank you so much for leaving us a stellar review.
Fantastic experience: I saw Dom and Angie yesterday and the hygienist Michelle for a 2nd opinion. I had recently been quoted $10,000 to fix my teeth at the ripe old age of 67 at another dentist. The whole experience didn’t sit right with me hence visiting Gentle Dental. Turns out my teeth are NOT in such disrepair after all. I had X-rays, photos, a clean and a fluoride treatment and plenty of professional advice. I have no cavities and Dom said I have good dental hygiene. I was in the chair for 90 mins and the cost was $290 and I don’t have to go back for 3 months. Dom, Angie, and Michelle, thank you you so so much for your professionalism, friendliness and extreme care to me ( I am terrified of the dentist). Please don’t go anywhere else if you are looking for a fabulous dentist.
Hi, Judy. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Everyone was so lovely, this was my first visit and I am so impressed with the service and the people.
Hi, Kj. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I see Jason here, he is an excellent dentist. All the team are professional and courteous. Make dental visits easy.
Hi, Tom. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Was feeling very anxious but the whole procedure went smoothly, thank you to the team for the positive experience, I will be back
Hi, Trish. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Very accommodating. Pleasant and capable. No issues at all
Hi, Chris. Thank you so much for leaving us a stellar review.
Fantastic experience: Dr Jerry and assistant Erin were so lovely and made the experience so much better. Highly recommend!
Hi, Bianca. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Another great experience from Gentle Dental. Thanks to Nick for great job done but most importantly Pain free.
Hi, Liam. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: As a new patient of Nick, and today meeting Dr Dominika, was just a reassuring and supportive experience. Today was a clean and fluoride treatment. Dr Dom was very gentle, professional and certainly I felt very comfortable through the whole process. I am now looking at a dental plan with restorations and bridge work, and looking forward to a new, confident smile. Thank you for your support Dom.
Hi, Christine. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Dr. Jerry…words cannot do justice to the treatment I’ve received the last 3 visits, simply brilliant ! Dr Jerry Ahmed certainly knows his craft, in fact he is a master at dentistry. I’ve had some intensive dental treatment on my teeth by Dr Jerry, not only has he saved 3 teeth from the ‘gonski pile’, I’m now in a position to get some chewing teeth again! The girls in Reception are super lively and the dental nurses are fabulous and caring of you…thanks team ! Highly recommend the team at Gentle Dental thanks and see you in 6mths for a checkup !
Hi, Rani. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Dominika is the most wonderful dentist. I followed her from a previous practice and she has taken care of my teeth and I for many years. So glad to have finally found a dentist I can trust every time I sit in the chair. Cannot recommend highly enough. Thank you so much!
Hi, Renny. Thank you so much for leaving us a stellar review.
Fantastic experience: Super friendly place. Great staff. Receptionists were lovely and the dentist and dental technician very professional. I can't recommend Gentle dental enough. If you want an honest place where the dentist's priority is your oral health over selling products then look no further
Hi, Mark. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Dom is a very caring and calm dentist, made me feel very at ease and explained the whole procedure to me.
Hi, Megan. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I had a difficult tooth extraction but Dom and the team worked over time to get the job done and were very friendly and comforting as I was obviously very nervous! Thanks again Gentle Dental Nambour
Hi, Anthony. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I had the pleasure of Julia being my a dentist today and I can't thank her and the clinic enough. From Erin at reception, to their lovely assistant (I'm sorry, I didn't catch her name) I was extremely impressed with the professionalism, care and understanding the team at Gental Dental Nambour showed. Looking forward to my next visit. Note: I get anxiety from dentist visit too, which they were very accommodating with.
Hi, Tanahya. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I rarely give ratings… The entire team is wonderful! I have had horrid experiences elsewhere which caused me to grind my teeth even more than I already do. Between Dr Phil and Dr Dom they helped fix years of damage! As others have said, it isn’t cheap but you get what you pay for, these guys got it right the first time! So in effect will cost less in the long run. Appreciate you guys!
Hi, Miss. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Best Dentist care I've ever had. Didn't even feel the needle going in. There was no way I thought my front tooth that snapped in half could be fixed, well they done an amazing job,and I HIGHLY RECOMMEND this dentist. My daughter went on an separate occasion and had a different dentist to me, she also said it was the best experience all round as well.
Hi, Natasha. Thank you so much for leaving us a stellar review.
Fantastic experience: KARLI is amazing So fantastic with kids - making them feel safe and explaining everything in kid terms. Highly recommend
Hi, D. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Dr Karli is awesome, easy to talk too, very caring
Hi, Jake. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I have visited this clinic on 4 occasions and each time, the staff are compassionate, kind, efficient and genuinely helpful. Dentist Jason is amazing, gentle, knowledgeable and has a genuine regard for the patients in his care. He has gone above and beyond for me more than once and I highly recommend him to anyone. Gemma Smith
Hi, Gem. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Awesome job thankyou. Dr nick has a great manner made me welcome.
Hi, Kenny. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Quality dental work and also above and beyond what most dentists would be willing to do with my particular situation. This in no way benefitted the practice or dentist (Dr Cassidy) but was a tremendous benefit to me personally. Cannot recommend highly enough!
Hi, Danielle. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Best dentists around. Very thorough & caring. Very modern equipment. Thanks
Hi, Jim. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Dr Liam Maundrell is the most gentle dentist. His calm, friendly and professional approach makes going to the dentist an enjoyable experience. 10/10 would recommend
Hi, Chris. Thank you so much for leaving us a stellar review.
Fantastic experience: Needed an emergency appointment on the weekend while here on holidays. Jason was very thorough and was able to help. He and the reception staff went out of their way to accommodate me. Would thoroughly recommend them. Thanks.
Hi, Kay. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Thank to Dr. Dominika for your top service today handling my matter. I will definitely be back.
Hi, Lena. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: PREDICAMENT!! Late Friday afternoon, I lost a large filling out of my tooth which left it very sharp. Not being local, I needed to find a dentist that works on Saturdays & I also had a time constraint. As we had stayed the night in Nambour, I googled dentists nearby & found Gental Dental. Decided to rock up right on opening time & was greeted by a lovely receptionist & dentist who said they could see me straight away. We discussed options & it was decided to do a temporary filling as I already had a dentist appointment at home on the Tuesday. (I couldn't wait til Tuesday or my tongue would have been "shredded" & my gum was rather sore with food getting caught etc.). I was very impressed with the camera that showed a picture of my tooth on the screen above me so I could see the "before & after" pics. Dentist Jason & assistant were both very understanding, gentle & engaging. I was extremely happy being able to be seen to straight away & the temporary filling made such a difference. The price was also reasonable. Would definitely recommend this Dental Practice.
Hi, Bronwyn. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I was really fortunate to be met by wonderful receptionists the first time I went to the clinic. That morning I'd been so anxious I was ill & wasn't sure whether I'd go through the first appt, but because of their warmth & professionalism, I stayed. My hygienist was Rachel - she too was professional and warm and a great teacher. My Dentist was Dr Liam Maundrell and think I struck the jackpot with him and just can't thank this guy enough for everything. He's so incredibly skilled, professional, reassuring and explained everything. I'm stunned at the transformation so far and so incredibly thankful. Great team - great practice.
Fantastic experience: My appointment with Dr Cass at this Dental Practice was amazing, so professional and friendly. Would highly recommend this Dental Practice. All staff were friendly and professional. Thanks guys.
Fantastic experience: Just had the best experience at a dental surgery in a long time. The staff were friendly caring and professional. So patient focused, would recommend a visit. Thankyou
Negative experience: Came here for urgent treatment without checking all reviews. Periodontic treatment was advised and very expensive treatment was agreed to. The problem we came in for a tooth hurting was put aside and deep cleaning was prioritized. (This in fact was needed the deep cleaning.) Our quote for 2 visits was $1512.50 each visit. after the 2nd visit we were asked to pay $2268.75. There were no written quotes just verbal. I challenged this price ( the $2268.75 by saying I was told it was for 2 x payments of $1512.50 per 2 x visits. I am so glad I remembered and my wife remembered their word too. Upon challenging them of this overcharge I was told it was a computer problem and the overcharge of $756.25 was given as a " discount" to me! Later the final check some weeks later I was informed would be free. On the day I rang before the appointment and was told it would be $300. I told them I would not give them a dollar until I knew in writing just what was being billed. At this stage they agreed to do the check up for free. So all in all quite a sad and expensive experience. They were not all properly qualified using a student to help, (which we agreed to) . At one visit their were 3 x working on the teeth at once, my wife had to stop that and have 2 x only.
Negative experience: Couldn’t even help me to help the pain in my mouth after not being able to do what I initially wanted which is fine I understand but not even helping me with my pain was not a good feeling to leave like that. Lovely people but had a horrible experience with them.
Fantastic experience: Great service all round so very happy. From the time I called and made an appointment for my husband Jorge Serra till the end it was excellent. Best Service and top of the class equipment. Thank you
Thank you so much for you kind words. It means so much to us. We look forward to seeing you again :)
Fantastic experience: Nambour is so fortunate to have such a caring and fun loving dental surgery. I have been there a couple of times and I have walked out laughing....I have never ever been to a dentist and laughed before .Thankyou to the whole team for your care and concern about people and just a few kind words and a good laugh is all we have at times. All my contact with this dental surgery from having procedures to having phone calls with them have felt more like a therapy session to me than a dentist visit. Thankyou for all your kindness.Leanne Brooker.
Fantastic experience: I can't recommend Dentist Nick & his dental nurse Chloe highly enough after having a painful tooth extracted today. They were both so kind & friendly & talked to me keeping me calm through the whole process. Sarah from the clinic reached out to me after seeing a post I'd put on a Nambour FB page about a dentist recommendation after not being able to get into my dentist. She very quickly organised an appointment for me & before I was out of the clinic she was messaging to make sure I was ok & it all went well. I will definitely be going back to Gentle Dental Nambour
Hi Melanie, thanks so much for your kind words. We're so pleased that we were able to help you. It was so lovely to meet you today and we look forward to seeing you soon :)
Fantastic experience: Very gentle and describe procedure first.
Thank you for your review Katrina, we really appreciate it :)
Fantastic experience: Dr Cassidy is excellent. I’ve taken my son several times and he actually doesn’t mind the dentist anymore. I’ve recently swapped to Dr Cassidy and am super happy with his knowledge, skill and manner! Very friendly and professional!
Thanks so much for your kind words Sabine. Dr Cassidy is wonderful and we're so pleased to hear your son doesn't mind his visits now. That's fantastic!
Fantastic experience: My grandson had to have some dental work done today and he was extremely nervous. But he didn't have to be. They were fantastic with him and relaxed fairly quickly. Once he reliased that they were truthful in what they saying and that he wouldn't be hurt he was fine and started talking to them, ( probably too much). Thankyou Dr Cassidy and Rochelle and to all at Gentle Dental. Highly recommended this practice.
This makes us so thrilled to read! Thanks Teena. There is nothing better than shifting a patient’s mindset from nervous to relaxed, it’s exactly why we are here. I love that he became chatty, that makes us smile
Fantastic experience: Nick was a very thorough informative dentist. We moved from one that changed dentists and so glad i rang Gentle Dental
Thanks so much for your kind words. Dr Nick is wonderful. We look forwards to seeing you again soon :)
Fantastic experience: I want to thank Nick and Nellie for their kindness. They made me feel very comfortable even though the dental chair is not my favourite place to be and they put on music that I like.
Fantastic experience: I hate going to the dentist! It’s a fear that I’ve always had since childhood. Dr Phil and his team are experts, they put my mind at ease while working on my teeth. After not going to a dentist for many years, my experience was painless and surprisingly pleasant. I highly recommend Dr Phil and his team at gentle dental. Our family of 5 are now all regulars at Gentle Dental, thanks again, Levi
Thanks so much for your kind words, Levi. We really enjoy taking care of your wonderful family and we’re so happy that we have helped to extinguish your dental fears. Thanks again, Jo
Fantastic experience: Another great service from the team at Gentle Dental, the only dentist my dad will go to ( and he is from UK )
Thank you so much :) Your wonderful Dad is certainly our most long distance patient! It is always a pleasure looking after you all :) Thanks again, Jo
Fantastic experience: I’m usually quite scared at the dentist but Cassidy and his dental assistant Piper were so welcoming and made the experience quite pleasant. I highly recommend.
Thanks so much. It was a pleasure looking after you :)
Fantastic experience: Best dentists I've been to in years, friendly staff and expert dentists, have recommended many others to reach out to these guys for all their dental needs.
Thanks Adam, we greatly appreciate word of mouth referrals. Have a great day!
Fantastic experience: Great service, very happy with the experience and felt very looked after the whole time, 10/10 will be going again
Thanks for your kind words. It was a pleasure to meet you, and we are so pleased we could help. Jo
Fantastic experience: Great service, equipment and staff! I had a tooth cut and pulled out with very little pain. :)
Thank you for your kind review. Pop in and say hi next time you are passing by :) Jo
Fantastic experience: Professional and caring team. Will definitely go back!
Thanks Anne. We really appreciate your review. Have a great day :) Jo
Fantastic experience: Dr Liam was friendly and did some great work, thanks for the free toothbrush.
Hi Brandon, our pleasure! Dr Liam and our friendly team look forward to seeing you again soon. Jo
Fantastic experience: Excellent and Friendly service
Thank you Brooke :) Have a great day!
Fantastic experience: Great experience, lovely girls . You eased my mind & really were Gentle , I will be back . Thankyou
Thanks Jenny. We are very fortunate to have such a wonderful team to work alongside. Thank you so much for your kind words. Jo
Fantastic experience: Best dental experience ever! I am petrified of dentists and the team at Gentle Dental made me feel so comfortable and calm. I can't recommend then enough! Thank you Gentle Dental for renewing my faith in dentists! Highly recommend!
Thanks Amber. We are so pleased that your faith has been renewed :) We look forward to seeing you again soon. Have a great day! Jo
Fantastic experience: I was very pleased with my visit to Gentle Dental Nambour. I was quite nervous and the staff were all pleasant and immediately put me at ease. The dentist really was 'gentle' and I will definitely come back.
Thanks for your kind words Carolyn. I'm so pleased that our lovely team were able to put you at ease. Best wishes, Jo
Fantastic experience: So happy with the friendly team at Gentle Dental Nambour. They made my boys LOVE the dentist and they can’t wait to go back! So kind and caring. Thanks to Dr Liam for being so gentle and thorough. Will definitely be back!
Thank you for those kind words. Your boys made our day and we are still smiling. Best wishes, Jo
Fantastic experience: it is a very very good dental practice with great staff. Dr. Cassidy was very funny and gentle, Kristy also was very helpful and nice. Huge thanks to the Practice Manager.
Thanks buddy. We love when you come to visit us. Thank you for taking time out to leave us such a lovely review :) Jo
Fantastic experience: Our family of 4 has used Gentle Dental for years now - we love the friendly team and have found the treatment to be very affordable . Thanks for being so good with our nervous kids ! Highly recommend.
Thanks for your lovely words, Kim. We have thoroughly enjoyed having you all as part of the Gentle Dental family. Have a great day :)
Fantastic experience: Could not rate them higher! Fantastic experience and will definitely return in the future for any of my dental needs. Would definitely recommend to family and friends!
Thanks so much Julie. We really appreciate all of our recommendations and we hope to see you again soon :)
Fantastic experience: Such a great experience, the dentist was great and the admin team were so friendly and accommodating. They were able to see to all the needs of my family especially my wife, trust me she is demanding and even she was happy
Thanks so much for your kind words. It was so lovely to meet you and your beautiful family. Pop in and say hi next time you're passing by :)
Negative experience: Bad service. Waiting and told they couldn't take me until later. could no say when.
Hi Jens,
I can understand the frustration of having to wait for one of our Dentists to see you. They are fantastic people but waiting in a clinic can be infuriating. In some instances we have to take a little bit more time than expected when patients present with complex situations. This allows us to treat to our high standard of care and see the patient as a person, not just someone attached to a set of teeth. I'm sorry this was the case for you this morning and I hope the delay did not mess up your day. Please know we would be happy to reschedule for another time, perhaps the first appointment of the day or straight after lunch may suit. We also have after work and Saturday appointments. I'm always available for a chat so feel free to give me a call.
Kind regards,
Dr. Phil Boulton
Principal Dentist & Owner
Gentle Dental Nambour
Fantastic experience: My 4 year old saw Dr Arvi Singh for the first time today and it was the best experience we have had at any dentist. Amazing and friendly staff also. Would highly recommend going there! Great advice too.
Thank you so much for those kind words. It was our absolute please looking after your little boy today. Have a great day :)
Fantastic experience: I had Dr Christine to do my examination and clean. She was very friendly, kept me in the loop of what was happening and most of all, very gentle. Although I find the prices a bit steep, it is more then worth it! This trip has definatly reduced my anxiety around dentist. Return patient here
Thank you so much for those lovely words, we're so pleased to hear that we reduced your anxiety, that's fantastic! :)
Fantastic experience: My appoinment with Arvi certainly saw Gentle Dentle live up to its name and was a very positive experience with minimal stress
Thank you very much for your kind words Wendy. It was our pleasure looking after you :)
Fantastic experience: Dr PHIL and his team are the most friendly and professional people you will ever meet,I have been going to PHIL for a couple of years and am getting some major work done with bone grafting and will end up with new bridging all across the top and it has been a very good experience so far thanks to PHIL and his team.
Thank you so much for you kind words, Barry! It has been our pleasure looking after you and helping you achieve your perfect smile :)
Fantastic experience: Gentle Dental is exactly as their name suggests! All the staff are friendly, compassionate and kind. Every appointment has been enjoyable; Jenny at reception is kind and welcoming. The dental assistants are funny, welcoming and comforting. Dr. Christine Farrelly is the best - constantly checking things are fine throughout procedures, careful, delivers advice without judgement and does amazing work. Thanks Gentle Dental Nambour for all your wonderful work.
Thank you so much for your kind words, Dane. It has been our privilege to care for you and get to know you :)
Fantastic experience: I went in to see Dr Christine Farrelly and it was the most pleasant dental experience I’ve had. I ended up needing my first filling and did not feel a thing. Would definitely recommend!
Thank you for your kind words Ashley :)
Fantastic experience: Phil is absolutely amazing. My son can be a bit of a worry wart but Phil did an amazing job calming him and making it an enjoyable experience. He took the time to explain exactly what he was doing in a way that Sam could understand. Thank you.
Fantastic experience: We took our 4 year old to Gental Dental for her first check up and can highly recommend. The whole experience was great for her from the greeting by the receptionist to the good quality kids books in the waiting area. The dentist made sure she was comfortable before starting the check up and made the experience both enjoyable and informative.
Fantastic experience: I recently found out all kids should visit the dentist by the time they are 2 ! My daughter had just turned 4 so with this news I quickly began my search for a dental practice who were good with young children. Gentle Dental came highly recommended to me by a close family friend. On our first visit we instantly felt at ease, we found the team to be warm and friendly and took the time to get to know us. They took extra time to explain to my daughter the basics of practicing good oral hygiene and demonstrated such practices to us such as tooth brushing, flossing and rinsing. Before they started the examination they explained the procedure in a kid-friendly way, making the whole experience pleasurable and informative to us both. The clinic itself is kid friendly with Ipad’s with games in the waiting room and parking is plentiful and easy. I have no hesitation in recommending Gentle Dental to any parent looking for a great and very patient dentist!
Fantastic experience: Very good
Fantastic experience: Always happy to help no matter when I call in. Thanks for the great service guys
Fantastic experience: Hi every time I have been to Gentle Dental I have found the reception staff to be incredibly helpful, courteous and have always done the right thing to help. Phil is always very busy, but with a bit of notice and some juggling of calendars the team at Gentle Dental always fit me in. I would highly recommend their services.
Negative experience: Today I phoned to make an appointment for my son. I found the receptionist to be incredibly rude in regards to an appt we missed in June. I was shocked at her rudeness it is a shame as the dental staff are amazing.
Hi Reannan,
Our fantastic receptionist simply requested you give us a quick call if you could not make your future appointments. It is common courtesy and not an unreasonable request. She was following practice policy as you had missed 8 previous appointments without any notice.
You reduced our staff member to tears - to the point where an elderly patient felt they needed to intervene. You continued to verbally attack them both and failed to listen to reason. We simply do not condone that kind of behavior in our practice. I am truly sorry that your daughter is ill and we wish her all the very best for the future. I hope you find a practice that better suits your needs. Jo - Practice Manager, Gentle Dental Nambour.
Fantastic experience: I have spent the past 2+ years going to Phil for orthodontic treatment and I couldn't be happier with my new smile. I moved to Sydney 3/4 way through my treatment and the team was incredibly helpful with organising my appointments in advance so I could fly back each month in order to finish my treatment with Phil. From start to finish his attention to detail and the quality of service I received was outstanding! Highly highly highly recommend!
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