Bupa Dental Adelaide
Information about Bupa Dental Adelaide
5000, Adelaide
Opening hours
- sunday: (closed)
- monday: 8:30-17:30
- tuesday: 8:30-17:30
- wednesday: 8:30-17:30
- thursday: 8:30-17:30
- friday: 8:30-17h
- saturday: (closed)
Oral health is crucial for your overall well-being. That’s why the team at Bupa Dental in Adelaide is committed to helping you protect and strengthen your smile.
The team at Bupa Dental Adelaide offer a wide range of oral health services for you and your family, all in a friendly and modern facility.
Your appointment will start with a comprehensive assessment of your oral health. We’ll also discuss any priorities or concerns you may have. We’ll then prepare a thorough plan, taking into account immediate needs as well as preventative measures.
Our caring dental team will spend time discussing your plan with you in detail, making sure you’re aware of all the available options and can make informed choices throughout the process.
Our comment from Top Dentistas about Bupa Dental Adelaide:
Bupa Dental Adelaide stands out as a premier dental care provider in Australia, appreciated for its excellent and friendly service. Customers consistently highlight the professionalism and compassion exhibited by the staff, creating a welcoming atmosphere that puts patients at ease. The clinic is known for its state-of-the-art equipment and modern facilities, ensuring high-quality care that adapts to individual needs.
Many clients have shared positive experiences, particularly praising the gentleness and attention to detail displayed by the dental team. The practice is well-regarded for accommodating anxious patients and providing thorough explanations of treatments, helping to alleviate fears associated with dental visits.
In summary, Bupa Dental Adelaide is highly recommended for anyone seeking quality dental care, where a dedicated team treats patients with kindness and offers tailored services to ensure a positive experience.
Services and Treatments
Bupa Dental Adelaide: Reviews
Fantastic experience: Excellent kind friendly service
Fantastic experience: Amazing service, professionalism and good prices
Fantastic experience: I recently visited Bupa Dental Adelade and received excellent service for my teeth. The staff were professional, gentle, and very caring throughout the entire process. I’m extremely happy with the treatment I received and the results. I highly recommend Bupa Dental to anyone looking for quality dental care!
Fantastic experience: An excellent branch of Bupa Dental, equipped with all the latest equipment for in house services, and the most friendly, welcoming, personable staff. Changed my perspective of Dental surgeries for the better!
Fantastic experience: Dr Shelley always provides high-quality care and only recommends treatments that are genuinely necessary. I always feel well looked after and the entire team are friendly and professional.
Fantastic experience: Dr Shelly and team are wonderful, kind, warm & professional. Highly recommend. Especially if you’re an anxious patient.
Fantastic experience: Friendly, skilled, and helpful – the team here are top-notch!
Fantastic experience: The level of care and consideration I was able to access in trying to receive appropriate and personalised services in the lead up to and during my first appointment at this practice was an example of exactly how to accommodate individual patient needs. Other providers could learn a lot from how Bupa Dental conducts themselves. Thank you!
Negative experience: Staff are quite polite and facilities clean and tidy. However, the dentist didn’t bother coming to my appointment and was a total waste of time. In addition to this the practice harasses me with unsolicited requests questionnaires, reviews and ratings (that I cannot opt out of)… well here you have it, hope it helps!!!!
Hi Alfred,
We appreciate you taking the time to share your feedback about your experience at our Adelaide Bupa Dental clinic. Please be assured that we’ve passed your concerns on to the team so that they can be addressed.
If you’d like to escalate this matter or discuss any of this further, please feel free to send us a private message on Facebook ( https://ms.spr.ly/BupaAustraliaPM ) with the details of your visit as well as your best contact number, and we’ll happily lend a hand there. We’re also available on X/Twitter and Instagram as @BupaAustralia if you don’t use Facebook. Alternatively, you’re welcome to email our Bupa Dental Practice Standards team about this via [email protected]
Healthy regards,
Isabella
Fantastic experience: Shelly was very lovely and did a great job of cleaning my teeth! 10/10
Fantastic experience: Broke a tooth while travelling through Adelaide. Tried walking into a couple of other dental practices for an emergency appointment with no luck. The receptionist at Bupa dental was extremely kind and helpful. Dr. Marcus was amazing, a true professional with a calm and reassuring demeanor. Explained everything very well and did not rush. Very efficient procedure and good post op advice. Thanks again to the team at Bupa Dental.
Fantastic experience: Over the past few months, I’ve been seeing Dr. Shelley Chee at Bupa Dental for my regular check-ups, and it’s been such a positive experience. The team there is warm and welcoming, and Dr. Chee has this wonderful way of explaining things clearly and putting me at ease—especially since I’ve struggled with dental anxiety in the past. She’s so calm and genuinely cares, which makes all the difference. I’m so grateful for all the care and support, and I look forward to my future visits.
Fantastic experience: And exceptionally friendly and efficient dental office, lovely receptionist never too busy professional dental advice and work
Fantastic experience: Marrabel was very understanding, kind, gentle and she communicated plans vs needs extremely well. Thank you
Fantastic experience: I had a great experience at Bupa Dental Grenfell Street. Dr Maribel Vesga is the best dentist with outstanding professionalism and friendliness! Maribel’s work is immaculate, gentle and she has high attention to detail. Also, the front staff desk Janet and team are extremely polite and courteous. Highly recommend their services to anyone.
Fantastic experience: Dr Shelley got me in for emergency treatment and is very professional and friendly. Communicates your options clearly and keeps you informed every step of the way. Dr Marcus is also very helpful. Would recommend both these dentists and the practice in general. All the staff I had dealings with were lovely. Yvonne
Fantastic experience: Dr Maribel Vesga is a great dentist! My daughter’s first bad teeth gave her bad experience which was removed the nerve root, so she is so afraid of teeth treatment. Other dentist was so hard to do filling and seal, only fluoridize them. Dr Maribel and Assistant Sarah are so patient for my daughter and gave four bad teeth filling and seal so quickly and so nice! My daughter and I are so luck to have this wonderful experience!
Fantastic experience: Dr Edward Bell is an experienced dentist and approachable person who can offer valuable and trustworthy advice tailored to the patient. In addition Bupa Dental Adelaide appears to be up to date with regards to equipment and facilities in general.
Fantastic experience: Such a great experience! The Practice Manager is a superstar and Dr Shelley Chee is so lovely.
Fantastic experience: Comprehensive, excellent and caring dental procedures with friendly staff
Fantastic experience: Amazing. The staff is friendly, and the equipment is clean and new and doctors Madeleine and Shelly (my doctors) are lovely and professional.
Fantastic experience: It was my first time at Bupa Dental, and I was amazed at the facilities they have here. I visited Dr. Maribel, and she was the sweetest, who took good care of me and calmed my anxieties! The rest of the staff were kind and easy going too.
Fantastic experience: Lovely dentists and front desk staff/ hygienists. Made me feel very comfortable.
Fantastic experience: Recently had a check up with my new Bupa cover & organised some minor work recommended by Dr Maribel Easy to book & all work was completed with ease & great communication. Thankyou Dr Maribel & all staff
Fantastic experience: I had my first visit at Bupa Dental on Grenfell Street with Dr Maribel Vesga and it was a wonderful experience. Dr Vesga was incredibly kind, patient and answered all of my questions and had me feeling at ease and understanding the process. The reception staff were very kind and knowledgeable.
Fantastic experience: I have been here before, but this time Vanessa was soo kind to me … she didn’t make me feel bad for how my teeth looked! She was treating me like a mother to their child! Very compassionate! Will always be her client and also Dr Marcus! Really kind towards patients/clients and the Assistant Manager (i think her name was Natasha?) and the receptionist sally? Forgot the names but your smiles and your kind words will always stay in my heart ☺️ Thank you ☺️
Fantastic experience: Great experience
Fantastic experience: Friendly and dedicated staff. Dr Monisha explained everything about dental care, gave time and did a fantastic job with my family. I am satisfied and recommend this place.
Fantastic experience: Really lovely people. After living with a wisdom tooth which was self extracting for 3 months, I was lucky enough to get a same day appointment. Given it was my first dental visit in 30 years, I had a lot to be fearful of, or so I thought. Everyone in this clinic was very personable and kind. The dentist himself was both skilled and reassuring. I now have an achievable dental plan which with my healthcare is very affordable and my next visit is in 2 weeks - not 30 years haha.
Fantastic experience: A friendly and professional team which makes for pleasant dental visits. Highly recommend Dr Shelley, Dr Natalie, and Kalpana who are highly knowledgeable, efficient, and professional yet personable. Natarsha at reception/billing rounds up the lovely experience with her warmth, professionalism, and wonderful assistance with future scheduling.
Fantastic experience: Everyone here was professional and wonderful. Made me feel at ease before I even walked in. Communication was first class. Staff know their work and very much fulfilled their roles diligently. Thank you for the experience today.
Fantastic experience: Staff at this BUPA dental is v v easy going, giving the best dental service as well as no pains no issues where I have had very critcial condition of my teeth. Doctor Muhammad Qasim and receptionist Maha & Lorena guided me very well about the detailed future care plan. I would recommend everyone to see the BUPA fairfield and dont go to the ordinary dental practise because its about your health which has a direct impact. Thanks all BUPA staff for giving hope and quality service.
Fantastic experience: Shirley and Vanessa were both professional and friendly!
Fantastic experience: Excellent, best of the best. Hight quality customer services and very professional work.
Negative experience: I did crown and filling today. Dentist is professional and friendly. However, assistant is absolutely joke. Don’t know what to do and give and continually smashing door when open and close drawer which is so annoying. Sucktion pit too deep and Almost throw up. X-ray they took was not informed before the operation and only found out when I am at the counter to pay. Then person at the counter is not friendly and very robotic and also trying to over charge me and luckily I noticed and pointed out but still paid $50 more for X-ray. I asked tooth brush set but she did not look want to after spend almost $2000 and only gave 1 piece tooth brush not even pack. Totally disappointed.
Hi there,
We appreciate you taking the time to share your feedback about your experience with our Adelaide Bupa Dental clinic. Please be assured that we’ve passed your concerns on to the team so that they can be addressed.
If you’d like to escalate this matter or discuss any of this further, please feel free to send us a private message on Facebook ( https://ms.spr.ly/BupaAustraliaPM ) with the details of your visit as well as your best contact number, and we’ll happily lend a hand there. We’re also available on X/Twitter and Instagram as @BupaAustralia if you don’t use Facebook. Alternatively, you’re welcome to email our Bupa Dental Practice Standards team about this via [email protected]
Healthy regards,
Amelia
Fantastic experience: Excellent services! Friendly & courteous front desk staff. Highly efficient Dr Maribel and Madeleine. Nailed it Bupa Dental Team! THANKS
Positive experience: They are 5-star wonderful when you finally get an appointment - but O stars for their over-subscription - it's a 3 month wait just for a cleaning.
Fantastic experience: Dr maribel was fantastic in her treatment!
Fantastic experience: Excellent check up: X-rays and teeth inspected for grinding. Very good communications by Dr Maribel. I would go back to her.
Fantastic experience: A friendly and professional outfit with Maddie, the best oral health therapist around, currently on their roster. Highly recommend!
Fantastic experience: Dr Marcus Chua is absolutely my go-to dentist in Adelaide. The team at BUPA dental are also awesome in terms of scheduling. Great place!
Negative experience: Very outstanding result after few months !! I had 4 teeth treatment without any pain before. But the dentist said I need to do the teeth filling, then I trust her. I did the treatment few times and keep saying not comfortable the previous teeth filling. The doctor said looks all good. Looks? Now, I had 2 teeth cause nerve pain need to the root canal. Another 2 teeth start pain again. I know, these teeth still looks all good, but pain is pain. I know what is uncomfortable feeling. That unforgettable nerve painful memories all thanks from this Bupa Dental. It will following my whole life with bad teeth.
Hi Alina,
The last thing we want is for you to be left in pain after treatment, and I’ve been sure to pass feedback on to our Bupa Dental Adelaide team on your behalf.
Warm regards,
Ryan
Fantastic experience: Fantastic dentists. Dr Shelly is great. Very caring and skilled.
Fantastic experience: Very friendly staff and doctors. My wife and I were both treated by Dr Shelley who is a wonderful and caring doctor.
Fantastic experience: My appointment was met on time. The receptionist was most helpful with all the CoVid necessaries. Maddy, the hygienist for the day was great, explaining as she did her work. The rooms are clean and restful, well equipped for individual attention.
Hi Geoff,
Thanks for taking the time to leave your feedback!
I’ve been sure to pass your review on to our Bupa Dental Adelaide team to ensure they get the deserved praise for the service you’ve received
Cheers,
Ryan
Negative experience: not very friendly, and they did further services such as x-ray and photos without advising any further charges, which I discovered when I needed to pay gab-charges at the end.
Hi Yeon,
I’ve passed your feedback on to our Bupa Dental Adelaide team, to ensure it’s taken on board.
Warm regards,
Ryan
Fantastic experience: Friendly dentist, great service.
Fantastic experience: Excellent cleaning
Fantastic experience: All good. no issues
Great to hear it, Assem.
I’ve passed your kind words on to our Bupa Dental Adelaide team, to ensure they get the praise they deserve for their excellent service.
Take care,
Ryan
Fantastic experience: Good service
Fantastic experience: Just love the Currie St Adelaide team. Always on time, professional and friendly. The practice is spotless and welcoming. You always leave with a clear understanding of your dental plan and your next appointment.
Fantastic experience: The Dental Hygienist, Ali, who served me did a very good. Very professional.
Fantastic experience: Very nice and sensitive attendance for me.
Fantastic experience: Good service
Fantastic experience: The staff were all super friendly and informative. The dental team were also super understanding of my needs and gave me all the information needed.
Fantastic experience: nollegable, bupadentle explained if I did not floss every day or brush twice a day. That my teeth would have a larger buildup of plac. Causing me to come into the dentist more often.
Fantastic experience: Staff are friendly and thorough.
Positive experience: People are all friendly...take care of me well, shelly the dentist she is also very nice and done good putting back my crown...my dentist natalie cant see me she was full on..she is very nice too...i wished i come to this dental clinic earlier when i arrived australia....for me i found my dental clinic and stay here with u forever...thanks
Fantastic experience: Very Professional and Friendly Staff.
Good afternoon, Nisar.
We appreciate you taking the time to let us know your experience at Bupa Dental Adelaide, and I’ve been sure to pass your kind words on to the team.
Have a lovely weekend,
Kristina
Fantastic experience: Great service and excellent dentist - many thanks to Dr Shelley & team
Negative experience: Expensive filling failed after just 2 years. After having to go back after a couple months due to problems with the initial work. Now I need to go do it all again.
Good morning, Christian.
The last thing we want is for our members to be let down by the quality of their dental work, so I’ve passed your valuable feedback on to our Bupa Dental Adelaide team.
If there’s any further feedback you want to leave, feel free to shoot us through a private message on Facebook (http://m.me/BupaAustralia) with your details, and we’ll be happy to take it on board.
Here to help,
Ryan
Fantastic experience: Lovely, friendly and above all honest staff. Really helped me save money and were able to help with all my concerns. Thank you very much!
Fantastic experience: Big thanks to the staff at Bupa Adelaide. I had some major dental work done in a caring and supportive manner. The staff were friendly and the treatment comfortable. Highly recommended.
Negative experience: Awful experience here. Staff did not explain their process or why I was seeing multiple people. Dentist was terrible, seemed extremely inexperienced. Huge bill at the end which was not expected for a simple checkup and clean. Only redeeming factor was the hygienist was lovely. Walked out feeling traumatised when previously never had a problem going to the dentist. Where also difficult to deal with when requesting my xrays be sent to another dentist.
Fantastic experience: I was pleasantly surprised. Good Dentist and dental hygienist, particularly given treatment was a lot cheaper than a competitor. Now a new patient.
Fantastic Sam - great to have you as a new patient.
Fantastic experience: Great staff
Thanks Harley :)
Negative experience: meh
Hello Johnny,
We appreciate you taking the time to leave your feedback for us. We take pride in the high quality customer service our team provide and it seems you have had a most unusual and strange experience. However, your feedback has been noted. The Team at Bupa Dental Adelaide.
Negative experience: I had some teeth filling done in January this year, by June, 2 of them had come off. As I couldn't book a dentist the following day to fix up my situation, I had to have my filling done by a hygienist. When the hygienist injected the anethesia, it was too close to my nose, resulting in a very very painful nose for the week after. I dont normally write reviews however this was my experience and Im still coming to Bupa because that is the Health care I am with.
Hi Vivienne,
Apologies for the delayed response and we're sorry to hear you were disappointed with your experience, it sounds most unusual. We don't discuss patient details online, but should you wish to discuss this further we'd be happy to. Please reach out to our management team so we can discuss this further. The team at Bupa Dental Adelaide.
Fantastic experience: highly recommend i see Dr Angela Pierce shes the best , she does my teeth on Tuesday i had no pain she will definately be my preferred dentist and hygenist from now on
Hello Mina,
We are very glad we're your preferred Dentist. Thanks for your kind word and great review. The team at Bupa Dental Adelaide.
Fantastic experience: I went to see Dr Victor Butnejski and Hygienist Teri Bueti today at Bupa Dental on Grenfell st. Both were absolutely wonderful in the work undertaken and especially in explaining everything and providing options going forward. The facilities they have here are amazing and new, with high tech equipment and a great compuer program to notate all of their observations. I particularly liked how they showed me what was wrong and options to fix it on the screens rather than just verbally. These two will definately be my preferred dentist and hygenist from now on.
Thanks for leaving us a review Erin. Feedback is always appreciated! The team at Bupa Dental Adelaide
Fantastic experience: I was treated by Dr Ashminder, had a great experience, would definitely recommend her!
Thanks for the review Lu! Very kind. The team at Bupa Dental Adelaide.
Negative experience: I had no pain or visible issues when I walked-in the clinic, I wanted to do a check-up and a clean (I wasn’t given the complementary dental package after the clean which is a standard practice in all clinics). I saw the dentist and she did X-rays and advised that I need to do 2 fillings. She did the 2 fillings about 2 months ago and I still cannot eat at all on one of the fillings (and can’t eat hard food on the other even though its on a different side). I went back few times about this, only to be told at the end that I need to see a specialist (just like the same scenario as the previous review). The other option I was given is to do a root canal (which is basically killing the root so that I don’t feel the pain). I requested that they pay for the specialist check-up fee because the damage was done/felt post-treatment. They rejected my request and their office manager said to me (while literally laughing at my concerns) that this (post-treatment damage and customer dissatisfaction) happens all very often, implying that this is not a special case!!!! So, according to their office manager, post-treatment damage and customer dissatisfaction are common experiences at the Bupa Dental clinic. I have talked to a lawyer and will be filing a complaint within the department. The message for everyone here: AVOID this clinic or go at your own cost – walking out with damaged teeth is apparently a very common experience at the Bupa dental clinic.
Many thanks for your feedback and apologies for our late response.
We pride ourselves in delivering the highest standards of patient care and treatment and in providing exceptional customer service. We are sorry for our late response however, we would like the opportunity to address your concerns so please contact [email protected] and our escalation team will respond within 24 business hours. Thank you.
Negative experience: I made an appointment to see a dentist at Bupa Dental in the city (Grenfell Street), to assess my sore teeth and gum. I had a treatment on my teeth at Riken Dental practice the day before and I did not feel well after the treatment. Riken dental suggested I should see a dentist in another practice as their dentists were booked out. The dentist I was offered to see at Bupa Dental was Ashminda Kaur. She said that to examine my sore teeth she needed to floss between them. As soon as she pressed the floss between my teeth I jumped from the pain. She attempted to do it again and I jumped from the pain again. I asked Ashminda to at least apply something to the tooth to relieve the pain. In return she said that the appointment was finished. She advised me to splash the cash and see a dental specialist, who would know how to treat my teeth properly and would have better materials and sufficient experience. I was shocked from that statement. There I was sitting in a well equipped dental room and the dentist was telling me that she was not experienced enough and did not have proper materials to do a satisfactory treatment. She also mentioned that neither of the other Bupa Dental dentists would be able to help me. I left in tears as I was in a lot of pain. I would not recommend dentist Ashminda Kaur to anyone as I found her careless.
We’re very sorry to hear that you felt this way after your visit to our practice and take any complaints towards our dentists very seriously. We prioritise our patients oral health and comfort ongoing, as well as at our practice. Our practice manager has left you a voicemail to discuss your experience. We would be grateful if you could return the call at your convenience. Kind regards, the team at Bupa Dental Adelaide.
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