Better Teeth Dental Care
Information about Better Teeth Dental Care
Opening hours
- sunday: (closed)
- monday: 8:30-18h
- tuesday: 8:30-18h
- wednesday: 8:30-17h
- thursday: 8:30-18h
- friday: 8:30-17h
- saturday: 8:30-13h
Comprehensive independent dental care Inner West Sydney
Our comment from Top Dentistas about Better Teeth Dental Care:
Better Teeth Dental Care is a highly regarded dental clinic in Australia, celebrated for its outstanding patient care and professional services. The team, led by Dr. May-Kuen Sim and Dr. Haily Liu, is known for their gentle approach and thorough examinations. Clients appreciate how they take the time to explain treatment options clearly, ensuring that families feel informed and comfortable throughout their visits.
Many families have trusted Better Teeth for their dental needs for years, with several users highlighting that their children now look forward to dentist appointments, a testament to the practice's friendly and welcoming environment. The clinic is not just known for its exceptional dental care; the staff is consistently praised for their professional demeanor and compassion, creating a stress-free experience for all ages.
Some of the key aspects that clients highlight include:
- Warm and friendly staff: The practice is noted for its hospitable environment, making it easy for patients to relax.
- Expertise and professionalism: Both Dr. Sim and Dr. Liu are often commended for their skills and attentive care.
- Family-friendly services: The clinic’s commitment to making dentistry fun and engaging for children stands out among client testimonials.
- Timely appointments: Visitors appreciate the efficient scheduling and minimal wait times.
- Modern technology: Patients enjoy the advanced equipment, enhancing the overall dental experience.
Overall, Better Teeth Dental Care thrives on its commitment to excellent patient care, making it an ideal choice for families seeking quality dental services.
Better Teeth Dental Care: Reviews
Fantastic experience: Dr. Haily Liu is an excellent dentist. He is exceptionally thorough and takes the time to fully understand what’s going on before explaining all the available options clearly and thoughtfully.
Thank you so much for the wonderful review James! We will be sure to pass on the lovely message to Dr Haily :)
Fantastic experience: Great services and friendly team!
Thank you so much for the kind review, Alysha! :)
Fantastic experience: Dr May-Kuen Sim was very nice and friendly. She had a great approach to my daughter’s first time visit to the dentist and it was a very positive first time experience. We are glad to have received the recommendation to see her from a close friend.
Hi Deb. Thank you so much for the lovely review! We are so glad to hear your daughter had a positive first experience. We look forward to seeing her again for her next visit! :)
Fantastic experience: Doctor was kind and comprehensive with the assessment and helped me out with the issues I had. Definitely recommend it.
Hello Sebastian!
Thank you so much for the recommendation! We are so glad we were able to help you out :)
Fantastic experience: I started coming here in 2011 and then moved away, but when we returned to Sydney I started to come back even though it’s not my local, which i think speaks volumes about the care. highly recommend.
Hi Mills Family!
Thank you so much for this glowing review, we are honoured to be your chosen family dentist and hope we can continue to provide service to your family for years to come!
Fantastic experience: Dr May-Kuen Sim has been our family dentist since 2015. May-Kuen is a wonderful dentist who is very gentle, knowledgeable, thorough and experienced. We’ve always been very happy with the service she has provided. May-Kuen is ethical and honest, and gives pragmatic advice. She’s also great with kids and my children actually love coming to the dentist! The appointments run on time, and all the staff at the practice are very friendly. Highly recommended!
Hi Rebecca! We are thankful to have been able to serve you and your family these past 10 years, we are so glad to hear your kids are able to enjoy their trip to the dentist, and hope that we can continue to provide your family with the best of care for more years to come.
Thank you for this wonderful review and for entrusting us with your care!
Fantastic experience: Very professional and caring. Excellent service
Thank you Siew for the 5 stars!
Fantastic experience: Dr Sim is amazing. Very patient with children and knowledgeable. Highly recommend!
Thank you so much for your kind words and recommendation Caroline!
Fantastic experience: Dr May is an excellent dentist. I have been coming to her for last 10 years. She is polite, considerate, knowledgeable and friendly. Excellent service, highly recommended it 10/10.
Thank you Paris! We are so pleased to hear you are happy with our service, glad to have you with our practice
Fantastic experience: Great service
Thank you for your review and 5 stars tat yau!
Fantastic experience: Love everyone at Better teeth. Been going there for many years. Smooth and professional.
Thank you for this lovely review Nicole! We are so glad to hear that your experience has been smooth
Fantastic experience: great service!!!
Thank you so much for your review Layla!
Fantastic experience: Great patient rapport Empathatic and listens to my concern Highly recommended
Hi Yi Bong! Wonderful to hear you are pleased with our service, thank you for your trust in us
Fantastic experience: Excellent service, friendly and informative dentist
Thank you for your review of our service Julie!
Fantastic experience: This place is very good for whiter teeth and braces. For example my sister has braces and her teeth got straiter in a short period of time!
Thank you so much for the 5 stars Eva!
Fantastic experience: I actually like going to this Dentist :) . Very professional with the latest imaging technology which was amazing to see. The staff are also great and this is now my regular dentist :)
Hi Biggie! We are so happy to have made your experience with dental care enjoyable, thank you for your kind words and we look forward to having you on board for years to come
Fantastic experience: Yummy
Thank you for your review Zachary! Hopefully you'll be able to try all the Hi Smile flavours
Fantastic experience: Very professional and Dr May-Kuen is great with the kids. Thank you.
Thank you for your review Mariam! We are glad to hear that your kids feel comfortable when they attend our practice
Fantastic experience: Best in town, love May Kuen and the team, been seeing them for more than 7 yrs now! Would highly recommend. :)
Hi Divyaa! Thank you for this lovely review and recommendation! We are super glad to have been entrusted with your care over these past years.
Fantastic experience: I have been coming here with my 2 kids for over 7 years. We have had general dental services, whitening, orthodontics and more. Every service provided has had exceptional results. I highly recommend Better Teeth dental for you and your whole family.
Hi Lexi! Thank you so much for this amazing review, we are so glad that you have enjoyed your experience with us and hope that we can continue to serve you and your kids for many more years to come.
Fantastic experience: I just had a filling and the experience was stress free and very comfortable. Dr May is great at explaining what is going on in the proceedure and is very friendly!
Thank you so much for this review Jarrod! Lovely to hear that we can provide you with a comforting and stress-free experience
Fantastic experience: Our family have been with Better Teeth for more than 10 years. Dr Sim is a fabulous dentist and takes good care of my family. Very compassionate and professional.
Hi apttax! Thank you and your family for choosing us to be your family dentist, we are thrilled to have you on board and hope to continue to provide you with compassionate service
Fantastic experience: Great service and always do a thorough job.
Thank you for review and 5 stars!
Fantastic experience: The staff and service are great. Dr May-Kuen is so patient and gentle, she makes the experience less scary! I'd highly recommend Better Teeth Dental.
Hi Vivienne! Thank you for your recommendation we are so happy to hear that we can make your experience feel safe, glad to have you on board and hope to serve you for many more years to come!
Fantastic experience: May-Kuen is lovely and does a fantastic job looking after me and my sons.
Thank you Jessi! It’s a pleasure looking after you and your sons
Fantastic experience: The team is wonderful, very friendly with great results. Have been attending for over 10 years, although i have become more grown up, my teeth have remained youthful
Hi Philip! Thank you for your review. We hope to keep that smile youthful for years to come! :D
Fantastic experience: Professional service, friendly staff and expert dentist. Highly recommended
Thank you for the recommendation Thongsy!
Fantastic experience: Great friendly dentist. Always great work. Convenient location and parking available on street. Have been a loyal customer for 14 years.
Hi David! Thank you for entrusting us with your care for 14 years!!
Fantastic experience: Great service, friendly and competent staff.
Hi Brian! Thank you for the lovely review!
Fantastic experience: I like coming to the dentist here they are awesome
Thank you so much for the great review John!
Fantastic experience: Have went to this dentist for years, always been incredible
Thank you so much Holly!! We are glad to hear your are happy
Fantastic experience: Excellent dentist and family friendly. Been coming back for years!
Hi Wendy! Thank you for the review. It has been such a pleasure looking after your family all these years
Fantastic experience: May is really good dentist. In our family we all come & see her. My both kids love to come here.We are glad to come here again.
Thank you so much! We are glad that you and your kids are happy seeing Dr Sim
Fantastic experience: My family has been seeing May Kuen for years. She is gentle and very particular and we wouldn’t hesitate in recommending her. The staff at reception are also excellent and very friendly.
Thank you for your lovely review Brooke! We are so happy to look after you and your family
Fantastic experience: I can't recommend May Kuen enough, she is gentle and through.
Hi Jeanette! Thank you for your kind words for Dr Sim
Fantastic experience: Always a delight. Going to the dentist is a great experience here
Thank you so much Lesley!
Fantastic experience: I used to think that going to the dentist was like a horror movie – but not anymore! Dr. Sim and the team have officially turned my 'dental dread' into a total 'laughing gas' experience (pun intended)! From the moment I walked in, I was greeted with more smiles than a toothpaste commercial. The staff is so friendly, they could probably get a statue to floss. And let’s be real, I needed it – I was brushing my teeth like they owed me money. Dr. Sim was thorough, professional, and somehow managed to be as gentle as a Netflix binge on a Sunday. The cleanings here are so good, I felt like I left with teeth so white they could star in their own sitcom. If you're on the fence about visiting the dentist, just remember: it's better to fill a cavity than to fill out a lot of paperwork later. I’m smiling wider than ever – 10/10 recommend!
Hi Jan! What a wonderful review! We are so happy that Dr Sim and the team make you feel comfortable when visiting us. Thank you
Fantastic experience: A friend recommended me and now I will never visit any other dental clinic. Service: Nothing to complain especially when my appointments are always on time. Staff: Friendly and professional. Price: Very reasonable. Overall: Five stars! Six if it is allowed. What I love from Dr. Sim is her clear explanation and her swift handling. Moreover, my kids who used to cry whenever we mentioned the word "dentist" are now looking forward to the next visit.
Hi Jap Jap! Thank you so much, we appreciate such a great review! Its so great to hear your kids are feeling confident coming to see us!
Fantastic experience: I had a fantastic experience at BetterTeeth Dental Care. The practice stands out for its exceptional professionalism and cleanliness, and the entire team is incredibly friendly. My kids loved their visits, thanks to the staff’s efforts to make them feel comfortable and at ease. It’s clear that they genuinely care about their patients, making this a top-notch choice for families seeking excellent dental care.
Hi Jay! Thank you so much for the kind words! We are so happy looking after you and your family
Fantastic experience: The team at better teeth was absolutely amazing. Great service, the staff was super friendly and I have found my favourite dental practice. Will be back!
Thank you R T! We are glad to have you on board with us
Fantastic experience: Great dentist office, very nice staff and service.
Hi Marg! Thank you so much for the great review
Fantastic experience: Best dental practice in my 50 years, Dr May-Kuen is very efficient and effective, gentle and very reasonably-priced. I also had myInvisaligns done here, I'm very happy with them!!
Thank you so much for your review Elle! We are so glad to hear you are happy
Fantastic experience: May and the team at Better Teeth dental have been looking after my families teeth for close to 10 years. Their care and dedication to ensuring our teeth are well cared for is second to none. Highly recommend.
Hi Karen! We are grateful to continue looking after you and the family after all these years. Thank you very much for the review
Fantastic experience: I have visited Better Teeth Dental Care a few times already and all the staff were very friendly and welcoming. I have seen both Dr Sim and Dr Lee and they are both very professional, knowledgeable and skillful dentists. Will definitely keep coming back!
Hi Katarina! Thank you for your wonderful review! :)
Fantastic experience: Highly recommend this dental clinic. My kids actually want to go to the dentist since going here and seeing Dr Sim, even hubby is going here now. The staff there are friendly and very helpful with any dental questions I may have.
Hi Dorothy! Thank you so much for your review. We are so happy to look after you and your family
Fantastic experience: My family and I had a great experience at the dentist today! The receptionist was also very nice and pleasant to speak with. Very accommodating and welcoming. I would definitely be coming back next month for a dental checkup.
Thank you for the kind review, William! We are glad to have you back to see us anytime!
Fantastic experience: Amazing service from Better Health dental. Extremely professional and highly recommended!
Thank you Alice for the great feedback!
Fantastic experience: Really great service, receptionist very friendly. Came in for a clean and dentist always does a good job
Hi Kathleen, thank you so much for the kind words!
Fantastic experience: Amazing customer service!
Thank you for the lovely review Jayden!
Fantastic experience: I've been going to see May for many years and would not go anywhere else. During that time I suffered major jaw and teeth trauma and have been well cared for since. I always feel comfortable with clear explanations and personable service.
Hi Russell! Thank you so much for entrusting us with your care. We are so happy to hear that you feel comfortable with us and we look forward to continuing to look after you!
Fantastic experience: This has been my family dentist for years. We always get the best service and all the staff are the absolute kindest.
Hi Jodie! Thank you for the lovely review it’s always a pleasure looking after you and your family.
Fantastic experience: Always gentle and kind and not painful!
Hi Andrew,
Thank you for your kind words! We're pleased to hear that you find our care gentle and kind. We strive to make every visit as comfortable and pain-free as possible. Looking forward to seeing you again!
Fantastic experience: Highly recommend this dentist. Myself, husband & daughter have been coming here for 13 years. My daughter first came when she was 4 years old & is still very happy to come to the dentist.
Hi Romanda,
Thank you for your wonderful review and for trusting us with your family's dental care for 13 years! We're delighted to hear that your daughter has felt comfortable coming to the dentist since she was 4. Your recommendation means a lot to us, and we look forward to continuing to provide excellent care for your family.
Fantastic experience: Very professional experienced advice from Dr May, treatment is thorough, convenient parking as well.
Hi Linda,
Thank you for your positive feedback! We're glad to hear that you found Dr May's advice professional and experienced. It's great to know that you appreciated the thorough treatment and convenient parking. We look forward to your next visit!
Fantastic experience: I have been attending this dental clinic for more than 10 years. Dr Sim and her staff are warm and caring. They made sure that my appointments are on time, and their cost is always reasonable at market rate. Dr Sim's skill is highly commendable. My entire family goes to her for our annual check up and cleaning. Her gentle manners made the kids feel at ease, and the attention to detail ensure that our teeth is well looked after. I have recommended this clinic to my friends, especially those who live in the Ryde area.
Hi Evelyn,
Thank you so much for your heartfelt review! We're honoured to have been your dental clinic of choice for over a decade. Dr Sim and our team are dedicated to providing warm and caring service, and we're glad to hear you appreciate our timely appointments and reasonable costs. It's wonderful to know that Dr Sim's skill and gentle manner have made your family's visits comfortable, especially for the kids. Your recommendations mean the world to us, and we're grateful for your continued trust and support. Looking forward to seeing you and your family at your next annual check-up!
Fantastic experience: Always a great experience, and highly professional care
Hi Dakota,
Thank you for your wonderful review! We're delighted to hear that you consistently have great experiences with our professional care. Your smile means a lot to us!
Fantastic experience: Great service from Better Health dental. Very professional and highly recommended!
Hi Nathan,
Thank you for your kind words! We're thrilled to hear that you had a great experience with us at Better Health Dental. Your recommendation means a lot, and we look forward to serving you again in the future!
Fantastic experience: Honestly the best dentists I've ever experienced. So gentle, friendly and professional every time. Highly recommend and I'll never stop coming here.
Hi Carla,
Thank you so much for your kind words and recommendation. We're thrilled to hear that you've had such positive experiences with us. We look forward to continuing to provide you with gentle, friendly, and professional dental care. See you at your next appointment!
Fantastic experience: Dr May and staff are absolutely lovely. Professional, caring and friendly service. Dr May has a very gentle touch!Highly recommend.
Hi Anna, thank you so much for your kind words and recommendation. We're thrilled to hear that you had such a positive experience with Dr May and our team. We strive to provide the best care possible for our patients. Looking forward to seeing you again soon!
Fantastic experience: Beautiful and clean establishment, and the receptionist was nice and friendly :)
Hi Leo,
Thank you for your kind words! We're thrilled to hear that you enjoyed your visit and found our establishment to your liking. We'll pass your compliments to our receptionist. We hope to see you again soon!
Fantastic experience: Very professional and had amazing attention to detail
Thank you so much, Charlotte! We're thrilled to hear that you appreciated our professionalism and attention to detail. We strive to provide the best service possible for our clients. Looking forward to serving you again in the future.
Fantastic experience: Love the 3d imagery of my teeth, friendly staff and the team are gentle when it comes to my dental work ☺️
Hi Robert,
We're thrilled to hear that you had a positive experience with our staff . Your comfort and satisfaction are our top priorities. Thank you for your kind words and we look forward to seeing you at your next appointment!
Fantastic experience: Always a friendly and professional atmosphere. There's no fuss, just simple following of process. Clean, neat and up-to-date equipment engenders a feeling of confidence in my treatment.
Thank you for your kind words, Steve! We strive to provide a friendly and professional atmosphere for all of our patients. We are glad to hear that you feel confident in your treatment with us. We appreciate your feedback and look forward to seeing you again soon.
Fantastic experience: One of the best dental care centre I've ever experienced. Can't recommend Dr May-Kuen Sim and her assistant Mina enough. Dr May looked into details and helped to find the best outcome with minimum damage to my pocket. Very professional, attention to details and helpful. Highly recommended. Thank you.
Thank you so much for your kind words, Saeed! We are thrilled to hear that you had such a positive experience at our dental care center. Dr. May-Kuen Sim and Mina are dedicated to providing the best care possible for our patients, and we are glad that their professionalism and attention to detail made a difference for you. We appreciate your recommendation and look forward to seeing you again in the future. Thank you for choosing us for your dental care needs.
Fantastic experience: Thank you very much for my new teeth. I am so happy.
You're welcome, J! We're thrilled to hear that you're happy with your new teeth. Thank you for choosing us for your dental needs.
Fantastic experience: Efficient and accurate and the whole procedure was undertaken professionally and with courtesy
Thank you for your kind words, Phillip! We strive to provide efficient and accurate service while maintaining professionalism and courtesy. We appreciate your feedback and look forward to serving you again in the future.
Negative experience: The Thursday before Easter(2023) I visited this clinic with a tooth ache. They got in in in record time which was good, took x-rays and diagnosed a cracked tooth. The only remedy offered was tooth canal surgery with a possible cost of $5k + over multiple visits. As I didn't know any better, I booked in for the surgery the next week. I was sent home without antibiotics or any form of pain relief for the extended long weekend. The extra long break was torture. I experienced extreme nerve pain for 4 days before any Dentist or Doctors reopened where I could source decent pain medication. The Tuesday everything opened back up, I ended up going to an alternative Dentist who was shocked I was sent home without any form of medication, and was also surprised by the previous dentist diagnosis. The tooth was extracted as the crack extended below the gum line and root canal surgery was never an option. So I spend $190.00 at this clinic for basically nothing. The whole experience felt like a money grab. Never again. Not recommended!
Thank you for taking the time to write your review. We are sincerely very sorry to hear that you were not happy with your experience. As a small business with an upstanding reputation, this is definitely upsetting to hear.
Our team pride ourselves in providing quality, ethical care and doing what is in the best interest of our patients. We take the time to listen to our patients and thoroughly explain all treatment options. We always give patients the opportunity and encourage them to ask questions if there is something they are unsure about or if they just wanted more information.
Our prices are very reasonable and not the "possible cost" you stated. Our dentists never push patients towards any particular treatment. The dentists will present their findings and, with their many years of experience and expertise, help the patient make an informed decision.
We do genuinely appreciate feedback from our patients, good and bad, and take it on board to improve and give our best to the community!
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