National Dental Care Springfield Central
Information about National Dental Care Springfield Central
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-18:30
- wednesday: 8:30-17:30
- thursday: 7:30-19h
- friday: 8:30-17h
- saturday: 8:30-16h
National Dental Care Springfield Central is conveniently located within Orion Springfield Central. Packed to the brim with the latest technology and equipment, along with modern dentistry techniques, we're well positioned to be your partner in oral health for the long haul. While our emphasis is on preventing decay and gum disease, we offer a full range of general and cosmetic dental services, including check-ups & cleaning, dentures, Invisalign, white fillings, veneers, crowns, bridges, root canals, and more. From young children to the elderly, our qualified and friendly team of dentists, therapists and hygienists work with all members of the family, offering a relaxed and painless experience from our state-of-the-art practice.
Our comment from Top Dentistas about National Dental Care Springfield Central:
National Dental Care Springfield Central is highly recommended by its patients for its exceptional dental care and friendly environment. The team is described as welcoming, professional, and attentive to the specific concerns of each patient. The dentists, including Dr. Amir and Dr. Tijana, are particularly praised for their gentle approach and excellent communication skills, making even the most apprehensive patients feel at ease.
Key highlights of the practice include:
- Warm and inviting atmosphere: Patients consistently note the friendliness of both the dental staff and reception team.
- Expertise in patient care: The dentists take the time to explain procedures thoroughly, ensuring patients feel comfortable and informed.
- Flexible appointment scheduling: Many reviews highlight the efficient appointment booking and accommodating nature of the staff.
- Painless procedures: Numerous patients have shared their experiences of stress-free visits, often describing treatments as surprisingly painless.
Overall, National Dental Care Springfield Central provides an outstanding dental experience that keeps patients coming back and recommending their services to friends and family.
Services and Treatments
National Dental Care Springfield Central: Reviews
Fantastic experience: I highly recommend this wonderful team! The team at NDC Springfield went above and beyond to deliver outstanding care and service to me. Not only were the staff welcoming, caring and professional, they were so considerate of my worries and concerns before my appointment. Dr Tarek’s manner was reassuring, and his skill and communication was the best I have experienced. He was generous with his concern, kind toward my nervousness, and somehow managed to extract my tooth gently and with minimal discomfort.
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. Thanks for being a valued patient!
Fantastic experience: Great dentist and staff in general. Thoughtful in diagnosis and care.
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: My experience yesterday with Dr Amir was excellent. Definitely recommend him.
Thank you for the great review! Dr Amir is committed to delivering the best care, and we're happy to know you had a positive experience.
Fantastic experience: I visited Midecal Dental and asked if they could examine my filling. They promptly scheduled me for check-up and inspection, and the dentist professionally and efficiently repaired the filling on the same visit.
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs.
Fantastic experience: Excellent experience for me and my family
We appreciate your 5-star review! It’s always our goal to provide excellent care for the whole family, and we’re glad to know we met your expectations.
Fantastic experience: Tijana is the best dentist I’ve ever seen. I was terrified for years of the dentist which resulted in some wear and tear to my teeth. Tijana gave me a new smile and made me so comfortable as an anxious patient I no longer fear the dentist. Cannot recommend more highly!
We appreciate your 5-star rating! It’s wonderful to hear that we could make your experience more comfortable. Thank you for trusting us, and we’re here for you whenever you need us
Fantastic experience: Excellent service! Dr Fran is great!
We’re so happy to see that your experience was 5-star!
Fantastic experience: Great allround service, my daughter was very happy
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: No need to fear the dentist when you visit NDC Springfield Central! Every time I go, I feel completely at ease in the capable hands of Dr. Tijana Fisher. Her professionalism and care make all the difference. Highly recommend her to anyone looking for a great dental experience!
Hey Leanne,
We appreciate your 5-star review! Dr Tijana always strives to provide excellent care, and it’s wonderful to hear you felt at ease during your visit. We look forward to your next visit!
Amanda, Practice Manager at National Dental Care Springfield Central.
Fantastic experience: Staff friendly, positive a And helpful. The dentist and associates, very professional and explained everything that was going to be done
We appreciate the 5-star rating! Your satisfaction is our priority, and we're grateful for your positive feedback.
Fantastic experience: Thorough, professional, personable and friendly, client-focused and flexible to ensure the best outcomes for your teeth and your wallet. This dental care team will put a smile on your face and take away any dread. Dr Tijana is all of the above and more! Highly recommended.
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: Great service kind and caring team
Thanks for your review, Rachel!
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: All of the NDC Springfield team are always happy to see me and up for a chat if they have time. My dentist is super personable and exceptionally good with my dental care. Everything I am having done is explained in plain english and easy to understand. I have had a few teeth removed, fillings, crowns and false teeth and every time I leave the clinic I feel an improvement in how I look and feel.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: As a nervous patient who hasn't visited a dentist in a few years. I had the best experience with Dr. Tarek and Ellie. They made me feel comfortable, addressed my concerns, explained the procedure and were very professional. Resulting in a painless experience. Highly recommended.
We appreciate your 5-star rating! It’s wonderful to hear that we could make your experience more comfortable. Thank you for trusting us, and we’re here for you whenever you need us
Fantastic experience: Really nice place + staff. Dr Amir is really skilled and Ellie at reception is very kind.
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you.
Fantastic experience: Friendly and very efficient/thorough. The girls at reception did great follow-up with me after my appointments.Highly recommend.
We’re so happy to see that your experience was 5-star!
Fantastic experience: I have been attending this practice at Orion shopping centre for many years,and found Dr Amir to be the best dentist I have ever seen in my lifetime, he takes his time to explain everything he is doing, and puts your mind at ease.From the receptionist to the dental nurse to every body who works there,they always make you feel welcome, they are a lovely team. I have no hesitation to recommend them to others who may need a dentist at some time. Kind regards, Michelina Tunguz.
We’re thrilled to hear that Dr Amir and the team have made your visit exceptional. Thank you for the 5-star review and for choosing our practice. We look forward to your next visit!
Fantastic experience: The team at NDC Springfield Lakes are amazing!! From the team on the front desk, to all the dentist and their teams, they take excellent care of us!! Going to the dentist is not scary at all with NDC Springfield, it is actually a really positive experience! I highly recommend them!
Hi Vanessa,
Thank you for your kind words! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
From the team at NDC Springfield Central.
Fantastic experience: Excellent Customer Service and friendly staff.
Hi Bushra,
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent service and dental care so we really appreciate it.
From the team at NDC Springfield Central.
Fantastic experience: Absolutely AMAZING service! Everyone is so so so nice, welcoming and completely judgement free. I was super nervous about having my teeth looked at but they answered all my questions so well and made me feel totally comfortable. Definitely recommend <3 <3
Hi Tessa,
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
From the team at NDC Springfield Central.
Fantastic experience: Very professional staff and receptionist, the doctor is very precise in diagnosing the case and obviously he spent time thinking about my case as it was an unusual one! Kudos Dr Amir.
Hi Haider,
We’re thrilled to hear that Dr Amir and the team made your visit exceptional. Thank you for the 5-star review and for choosing our practice. We look forward to your next visit!
From the team at NDC Springfield Central.
Positive experience: Extremely happy with the service and staff highly recommended.
Hi James,
We appreciate your 5-star review! It's always our goal to provide excellent care and service, and we're pleased to know that we achieved that for you. See you next time!
From the team at NDC Springfield Central.
Fantastic experience: Good staff and good service..Highly recommended
Hi Maybell,
We appreciate the 5-star rating! Your satisfaction is our priority, and we're grateful for your positive feedback.
From the team at NDC Springfield Central.
Positive experience: National Dental have been looking after my teeth for awhile now, and I'm happy with the professionalism of the staff. Thanks
Hi Kevin,
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback. We look forward to seeing you next time!
From the team at NDC Springfield Central.
Fantastic experience: Fantastic team from front of house ( reception) to technicians/ dentists. Friendly, professional and supportive. Best results Eva. This is why I come back time and time again and refer this great team, Thanks very much !!!
Hi Toni-cola,
We appreciate your 5-star review! Our goal is always to provide exceptional care and service, and we're glad to hear we delivered that for you. Thank you for your trust and support - we look forward to seeing you at your next appointment!
From the team at NDC Springfield Central.
Fantastic experience: Was able to get an appointment very quickly. All the staff were wonderful. Very happy. Highly recommend.
Hi Wendy,
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs. See you next time!
From the team at NDC Springfield Central.
Fantastic experience: My teeth were in very poor condition after years of chemotherapy, radiation therapy,and radium . There was no judgement from the staff just compassion and empathy for what I had been through. It was an outpouring that help was there for me. I can't even begin to say thank you so very very much to the staff for their kindness and care for me. I'm looking forward to beginning the process of rebuilding my smile and getting my confidence back again. Thank you so much from the bottom of my heart. ❤️❤️
Hi Sandra,
We’re so glad you had a great experience - thank you for your kind words! Providing excellent care and service is always our priority, and we’re thrilled to know we delivered that for you. We can’t wait to see you at your next appointment!
From the team at NDC Springfield Central.
Fantastic experience: The work done by the dentist was very thorough and professional. I felt comfortable and well cared for.
Hi Peter,
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
From the team at NDC Springfield Central.
Fantastic experience: allay Get First Class Treatment Thanks
Hi Terence,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
From the team at NDC Springfield Central.
Fantastic experience: Love the smell of the clinic. Good customer service and above all really gentle dentists… my gums didn’t feel so sore after unlike other dental clinics I’ve been to.
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment. Until then, we’re here if you need any help with your dental care.
Amanda, Practice Manager at National Dental Care Springfield Central.
Fantastic experience: Had to come here after I had a filling fall out. As someone who is not a big fan of going to the dentist, I was quite anxious about my visit. Thankfully the dentist I saw was very patient and understanding, I was able to get a general cleaning and my filling redone is just over half an hour in what was probably the best dentist visit I've had.
We appreciate your fantastic review! It’s great to hear that we could make your visit a calm and positive experience. Thank you for choosing us, and we’re here whenever you need us.
Amanda, Practice Manager at NDC Springfield Central.
Fantastic experience: Fran was fantastic. thank you.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
We look forward to seeing you next time!
Positive experience: Staff were friendly and confidant. Explained the procedure well and offered alternatives when asked. They went above and beyond to answer any questions I had on the treatment.
Hi Jamie,
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority. We look forward to seeing you at your next appointment!
Fantastic experience: Couldn’t be happier with the service, the professionalism, and convenience. My teeth were in a very bad way. I couldn’t get braces initially, and sit here today with a mouth full of train tracks. Couldn’t be happier.
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: “I had an excellent experience at [National Dental Care with Dr Amir Samad , The staff was friendly and welcoming, and the office was clean and modern. Dr Amir Samad was professional, knowledgeable, and took the time to explain every step of the process. I felt comfortable and well cared for throughout the visit. The procedure was smooth and virtually pain-free, and they made sure I was comfortable at all times. I also appreciated their clear communication about follow-up care and any costs involved. I highly recommend Dr Amir Samad to anyone looking for high-quality dental care!”
Thank you for your amazing feedback! We strive to create a welcoming and professional environment, and it's great to hear that you felt that way during your visit. We look forward to seeing you again soon!
Fantastic experience: Great dental clinic, friendly staff, clean, easy access and dentist explains the treatment required
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: Amazing service once again. Reception ladies assisted my query and went above an beyond to figure out the item codes for my health cover. Dentist was very efficient with my periodontist clean. No pain after anaesthesia wore off, a little tender, to be expected. See you again in 6 months
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: As I have a fear of Dentists due to some bad experiences, I was very aprihensive with my First appointment. However from the very start they made me feel at ease. The dental technician I had for all of my appointments was absolutely fantastic. I have no problem in recommending these guys at Springfield.
Thank you for the glowing review! We're committed to delivering the best possible care to our patients, and your feedback encourages us to keep up the good work.
Fantastic experience: Very friendly staff, very reassuring, gentle dental work, very satisfied.
We’re so happy to see that your experience was 5-star!
Fantastic experience: Love the front desk ladies. Amanda and the tall beautiful girl(sorry forgot her name) Dr Tariq, Fran, the assistants, they all seem to me like a big happy family. Thank you so much all for taking care of me so well. I feel like I am part of your big happy family ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Thank you for your amazing feedback! We strive to create a welcoming and professional environment, and it's great to hear that you felt that way during your visit. We look forward to seeing you again soon!
Fantastic experience: pleased and so happy with the services especially the dental hygienist, Christina
Thank you for your 5-star rating, Celia! :)
Fantastic experience: Such a caring and professional team. From the receptionist to the dentist, they strive to make your visit comfortable and stress free. Thank you for your great service.
We appreciate the 5-star rating! Your satisfaction is our priority, and we're grateful for your positive feedback.
Fantastic experience: Wonderful service and staff. Thankyou
We’re so happy to see that your experience was 5-star!
Fantastic experience: The staff at Springfiled Central are unbelievable, so informative and make you feel very welcome. They are reasonably priced and are very friendly. Will continue travelling over 50mins to attend this clinic.
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment.
Fantastic experience: I had a tooth extracted yesterday, surprisingly painless. I am recovering well
Thank you for sharing your experience, Maxine. We're so glad to hear that your tooth extraction went well. If you need anything or have any questions during your recovery, feel free to reach out.
From the team at NDC Springfield Central.
Fantastic experience: I have to ask the reception lady to fill our the name of the whole team who helped me today with my fillings because they are incredible!!! Ellie so patient and friendly to arrange my appointment to suit my schedule, dentist Amir was so gentle and kind that make my worries went away and can’t vote enough for his skills 120 out of 100, someone who scare of doing your teeth needs to come to see Dr Amir. Also can’t forget his assistant, Jess, she is very nice and always check on me to see if I’m ok, simple sayings like “well done, you did great, almost done” made the whole appointment went easily like eating candy with a wide opened mouth anyway, thanks the whole team.
Hi Ginny, thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Dr Amir Samad is a fantastic dentist with a gentle approach who always puts his patients at ease. We look forward to seeing you at your next appointment.
From the team at NDC Springfield Central.
Fantastic experience: I would be one of the worst dental patients to walk through their doors. Still, the staff were all smiles , lending an ear to my concerns along with smiles. I must admit I walks out a lot calmer after making another appointment which was a first for me. NDC at Orion great , thank you
Thanks for the 5 stars! We're glad we could help you feel at ease during your visit. Your comfort and satisfaction are our top priorities. We look forward to your next visit!
Fantastic experience: I've been going here for 5 years. Always friendly and great with both my daughters especially one who is quote nervous. Very patient.
Thank you for the glowing review! We're committed to delivering the best possible care to our patients, and your feedback encourages us to keep up the good work.
Fantastic experience: Dr Amir was very professional & thorough indeed. He leaves nothing to chance. And the NDC team at Springfield are great too.
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: Brilliant experience with Dr Vineela Konda. She was kind, very knowledgeable, and took the time to explain everything to me. I am very pleased to have found her and this practice.
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: I had the most wonderful appointment today. It had been a very long time since visiting a dentist, and absolutely everyone was welcoming and friendly. I was talked through everything thoroughly, and made to feel so comfortable. Recommending to everyone, thank you!!!
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: They took the time to understand and explained everything. Very thorough.
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: Love this dentist, the staff are friendly, the dentists are amazing, and I was made to feel welcome and comfortable. Highly recommend this practice. Thanks for taking care of me.
We’re so happy to see that your experience was 5-star!
Fantastic experience: NDC were able to fit me in quickly despite the Xmas - New Year slow down and I was totally happy with my treatment. No pain at all and no need for a numbing injection which was great.
Thank you for taking the time to leave us a review!
We’re so happy that we could accommodate your needs.
Fantastic experience: Friendly an professional service from all the staff. Makes going to the dentist a pleasure.
Thank you so much for your review! Patient care is our top priority so we really appreciate your positive feedback.
Fantastic experience: Dr Amir is wonderful, kind and very thorough. I feel confident with him being my new dentist. the assistants and reception staff are very friendly and delightful. I’m glad I chose this clinic :)
Thank you for your kind words. We’re so happy to hear that you left our practice with a smile – superior care is our top priority.
Fantastic experience: Absolutely amazing experience so happy!
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: I have just started going to National Dental Care and could not fault them. Dr Amir is very thorough and gentle. His Dental Nurse, Jess and Janelle on reception are both lovely and friendly. I would highly recommend them.
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Everyone is always kind and professional. Always amazing service. The facilities are always clean and comfortable.
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Negative experience: Very poor service and not friendly dentist. We went to see the dentist for our 4 years old kid, who was complaining about his tooth ache, and had some cavity which we could already see. the dentist was not friendly, and did not look at it properly. Our kid was little nervous and obviously crying, but she did not even try and within 1 minute of consultation she referred to some other specialist who could examine him further. I know it's hard with kids, but at least we expect them to try and look into the condition.
We sincerely apologise for your experience at NDC Springfield Central. We pride ourselves on great customer service and I assure you that we are looking into this matter on our end.
We’ve escalated your feedback to the Practice Manager and you can expect a follow up call in the coming days. In the meantime, if you’d prefer to reach out you can email us at [email protected].
NDC Springfield Central Team
Fantastic experience: I went in to have a filling done, from the time I walked in to when I left. The staff were amazing, Dr Samad and his Nurse were soooo amazing. Thank you so much for your time and care while I was on the chair. See you in August
Thank you so much for your lovely feedback! We're thrilled to hear that you felt at ease and relaxed with the wonderful Dr Samad,. We look forward to seeing you at your next visit.
Fantastic experience: Dr Amir is the gentlest dentist I have ever been too. And he explains what he is about to do in full before beginning the procedure. I have been to dentists before and there is nothing wrong with them at all, but Dr Amir is just that bit better.
Thank you for taking the time to leave us a review! We’re so happy that we could accommodate your dental needs and your positive feedback means a lot to us.
Fantastic experience: Have been visiting the team here over the last few years, always friendly, always helpful & their prices are fair - would 10000% recommend
Thank you for the great review! We’re so happy you loved your experience and can’t wait to see your smile at your next appointment.
Fantastic experience: Welcomed at reception so so pleasant - dentist wonderful - new denture impression complete - staff so polite and genuine - nice atmosphere
Thank you for your review. I’m so glad we could make you feel comfortable during your appointment.
Fantastic experience: My first time at the clinic yesterday and also my first time getting my wisdom tooth extracted. Dr Francine was lovely, professional and skilled. Definitely coming back for future appointments.
Thanks for your review, Yuki!
We're thrilled that our team left a lasting impression and look forward to welcoming you back for your next appointment :)
Fantastic experience: Booking an appointment was really easy online. Very friendly staff that keep you feeling at ease though the process. Cost of service was reaso able. Thanks for a pleasant experience
Thank you for taking the time to leave a review. Our team work very hard to ensure our patients receive excellent dental care so we really appreciate it.
Fantastic experience: Best dental practice I have been to. Kind and caring non judgmental and professional. Tijana is an asset to the team. You have a long term client
Thanks for your review!
We're thrilled that our team left a lasting impression.
We look forward to welcoming you back for your next appointment :)
Fantastic experience: Dr Francine Jaeger Excellent service and knowledgeable professional. Friendly staff, always ready to help. You will not be disappointed with the dental service provided by her.
Thanks for your review!
We're thrilled that our team left a lasting impression.
We look forward to welcoming you back for your next appointment :)
Fantastic experience: I have been Dr’s Francine Jaeger patient for 5 years and I could not be happier. She is an excellent professional, and a caring and friendly person. I highly recommend her and the National Dental Care, Springfield.
Thanks for your review, Rosa!
We're thrilled that our team left a lasting impression.
We look forward to welcoming you back for your next appointment :)
Fantastic experience: Excellent service over the phone, the lady was able to talk to me about my treatment and which dentist would suit me best. They fit me in for an emergency apt to help my toothache same day no issues. The dentist was kid and patient, explained himself very well. Was very through and gentle. Would reccomend to others.
Thank you for your kind review, Kim! Patient care is our top priority, especially in an emergency. I'm so glad we were able to accommodate you on this day!
Negative experience: I change my appointment time to work with the office around their schedule. Go in and having a cleaning with the scraping tools. Had a swollen spot on one area and the doctor poked it with the metal tool twice. On the second time I said ouch and grabbed for my mouth. Dr. Fisher immediately said she could stop the cleaning, which is the only thing I went for. I asked if she could avoid that one area and was told what is the point of continuing the cleaning then and that I could leave if I wanted to. How unprofessional. That area could have been left to rest and the rest of my teeth could have been cleaned. To wait six months for a cleaning and then basically get told I can leave is so inappropriate. I will never go back here again
Negative experience: Had a filling done with Dr Andrew about 2-3 months ago, have had severe sensitivity since and can barely enjoy food, noticed a couple of little holes on the same tooth appearing where the filling is which cost me around $300, I was then advised I will have to pay to go back and get it looked at. Would not recommend this dentist as I feel like they don’t really take care of their clients and they are quite pricey.
Fantastic experience: Amazing experience, great pricing and great service.
Positive experience: Service was fine, no complaints. $297 for filling was pretty steep however. Can't recommend value for money. They also try and upsell alot asking to come back for this, that and everything else. Will look elsewhere for my next dental work I think as I simply don't trust the prices or the fact they have my back pocket in their interests.
Fantastic experience: Doctor Andrew is the loveliest man and the most light handed and thorough dentist I’ve ever been to! He explains everything in a way that’s easy to understand and really makes you feel comfortable. Highly recommend Dr Andrew!
Hi Sarah, thank you so much! We have passed this onto the team and look forward to seeing you again.
Fantastic experience: I have been attending this dentist for a little while now since I moved here. Everyone is very professional and knowledgeable. But my special mention must go to doctor Ben. He is a friendly and very talented dentist, and with the many dentists I have been to over the years, he is up there with the best. Without going into too much detail, he has impressed me with his work. Highly recommended dentist.
Thank you so much, Jared! We agree Dr Ben is wonderful.
Fantastic experience: Excellent Service and Extremely polite, knowledgeable Smart group of people from dentist to assistant, I took my mum here on her visit to Australia and we received the best service , You won't be disappointed with true guidance and dental service provided..
Thank you
Fantastic experience: Lovely friendly staff, listened to my questions and gave me detailed answers in return, was able to give me factual and practical advice on my dental care. Will definitely be retuning in the future. Great all round service. Thank you for all your help and time today.
Thank you Samantha! We're so pleased to hear and look forward to seeing you again for your continued care.
Positive experience: Had a tooth extraction and follow up sessions booked after my root canal filling done previously by a local dentist broke. Though it was a bit costy but it was well explained by Dr. J who attended me the aftermath if I won't. I had a successful extraction with no complication and now completely healed. Thanks NDC Springfield! Might have to visit a different branch near our place where we recently moved in.
Hi Drew Thank you for the feedback. We welcome you at any of our practices across Australia.
Fantastic experience: Initially I had some issues sorting with appointments but eventually recieved good professional service!
Hi Zeeshan, We are so happy you had a good experience and it all worked out. Once again sorry for any initial problems with the appointment time but thank you for the updated review.
Fantastic experience: Highly recommended Dr Ben Cosson - Excellent service, great care and expertise for young children to adult. The whole family is going there :)
Thank you, Steve
Fantastic experience: Without a doubt, the most professional, caring, accommodating and friendly dentists I have ever been too. Despite having a MAJOR dental and needle phobia, Dr Jay took the time to make my extractions as stress free as could be possible. There was NOTHING more any dentist could possibly do to make make my visits less traumatic. Having some post-extraction complications meant several urgent visits in the week after and on each occasion, after walking in, I was seen within minutes. When Dr Jae wasn’t available, Dr Fisher was there to immediately help and relieve the dry socket pain. I still have a major Dentist and needle phobia but there is not ANY other dentists I will go and see. If I could give more than 5 stars, I would.
Thank you!
Fantastic experience: Very friendly staff! I felt very important, they calmed my nerves... was anxious because I haven’t been to dentist in years ahaha but was enjoyable considering
Negative experience: Had a consult where it was explained to me I needed 9 fillings and a root canal for over $2500, needed immediately. Sought another opinion. Went to 2 other dentists who said I need 1 filling immediately, maybe anither in 6 months if I dont care for another tooth properly. I read a colgate report on 'dentists who over-drill' and it seemed to me that this particular NDC likes to do just that. Also received a lot of missed calls and messages leading up to that appointment. 3-4 a day on some days even after I reconfirmed. I did not answer my phone due to being at work and saw the messages after work. Over the top, seems to be their way. Staff were friendly but very pushy. Prices seem relatively fair in comparison. I did not want another appointment but it was made for me regardless, being told "just cancel it later if you can't make it". 3 times I clearly said No thanks before I gave up. Unfortunately I won't be going back.
First and foremost, we would like to apologise you feel you have received poor service. We work hard to offer the best patient experience in dental care, so we appreciate you sharing your feedback and would appreciate an opportunity to discuss your case.
We diagnose using all available techniques and give recommendations for treatment varying from immediate to long term, we would never over treat as that is not ethical. However, we encourage second opinions if a patient feels overwhelmed. Every dentist will have differences in diagnosis as it is somewhat subjective. An initial treatment plan can be overwhelming and we are always happy to have further conversations face to face during a free consultation to resolve questions you may have regarding the treatment recommendations, timeframes and payment options.
Finally, we would like to apologise for the pestering calls. It isn’t our policy to contact a patient so often and we are continuously working with our contact centre to improve the way we communicate with you.
Fantastic experience: I have been here on multiple occasions and I can say that the service I was provided was very professional. They worked with my insurance and conveyed clearly regarding my out of pocket expenses. They were also flexible with my change of appointment times and accommodated my needs.
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