Smile Avenue Specialist Orthodontists
Information about Smile Avenue Specialist Orthodontists
3130, Melbourne
Opening hours
- sunday: (closed)
- monday: 8h-17:30
- tuesday: 8h-17:30
- wednesday: 8h-17:30
- thursday: 8h-17:30
- friday: 8h-17:30
- saturday: 9h-13h
Trusted ethical research-based specialist orthodontists provide the very best orthodontic treatment options. Whether you are looking for metal braces, ceramic braces, clear aligners Invisalign, Spark, lingual braces, or jaw surgery. We are one-stop practice for all your orthodontic problems. Bespoke quality, assured reliance creating functional aesthetic and long-lasting beautiful smiles for all our patients.
Calm and serene environment equipt with modern technology to create a very best-in-class experience for all our patients.
Treatment Highlights:
-Free initial consultation.
-Bulk bill Xrays.
-Interest-Free payment plans.
-Free Retainers (Inclusive in treatment).
Our comment from Top Dentistas about Smile Avenue Specialist Orthodontists:
Smile Avenue Specialist Orthodontists is widely praised for their exceptional service and friendly staff, making each patient's journey towards a perfect smile a memorable one. Clients have expressed their appreciation for the clinic's welcoming atmosphere and the professional expertise of Dr. Sachin and Dr. Juhi, who are known for their attentive care and ability to address individual needs effectively.
Highlights of the clinic include:
- Personalized Care: The team is dedicated to providing tailored treatment plans, ensuring every patient's concerns are heard and addressed.
- Exceptional Results: Many patients highlight their satisfaction with the results, often noting transformative improvements in their smiles and confidence.
- Supportive Environment: The clinic fosters a friendly and professional atmosphere, making visits comfortable and stress-free.
- Flexibility: Patients appreciate the team’s willingness to accommodate scheduling needs and unexpected appointments.
Overall, clients highly recommend Smile Avenue Specialist Orthodontists for anyone seeking reliable, skilled, and compassionate orthodontic care.
Smile Avenue Specialist Orthodontists: Reviews
Fantastic experience: Great service, friendly staff. Fantastic 2 year journey with my sons teeth, highly recommend.
Fantastic experience: It’s very welcoming place and staff very friendly, I really recommend it to the people.
Fantastic experience: I would like to extend my heartfelt gratitude to Dr. Sanchin and the staff at Smile Avenue for their outstanding expertise in addressing my daughters’ dental problems. Throughout the 20-month treatment, they have exhibited remarkable professionalism and commitment. Their willingness to accommodate our scheduling needs, including unexpected appointments to address issues with the braces and flexibility with late arrivals, has been greatly appreciated. I highly recommend their services.
Fantastic experience: Dr Sachin and all his staff were very friendly and cooperative. Happy and satisfied with the treatment.
Fantastic experience: Thanks you Dr sachin and his team Dr sumita, Tess at reception , Ayesha and Steph and all other for extended help with appointment , emergency appointments and lots more . Today I got them off. Thanks for the best smile
Fantastic experience: couldn’t be happier with the result
Fantastic experience: Amazing service, staff are to friendly and helpful, we had a wonderful experience with all 3 of our children!
Fantastic experience: Very happy with my experience - staff are friendly and overall good value
Fantastic experience: Extending my sincere gratitude to Dr. Sachin and Dr. Sumita for their exceptional dental care over the past two years. Throughout my smile journey, Dr. Sachin’s expertise truly stood out. His calm, evidence-based approach made each step reassuring and smooth. I always felt that my concerns were heard and my questions answered with patience and clarity. Dr. Sumita’s warm presence and professionalism added an extra layer of comfort during visits. The entire team, including Nurse Steph and Ayesha, was always punctual, efficient and incredibly kind, making each appointment seamless and stress-free. I’m genuinely happy with the final outcome and committed to maintaining the great results moving forward. Truly appreciative of the care, focus and value provided. Highly recommend this incredible team for anyone looking for reliable, skilled and compassionate dental professionals.
Fantastic experience: thanks dr sachin steph dr sumita tess at reception for the jouneru of my braces . now i have nice smile . easy to clean and i can smile all day .. very confident and happy .
Fantastic experience: i got my braces here to fix my crooked teeth, after 2 years of brace treatment and a corrective surgery, my smile looks great, my teeth is harmonious and my bite is corrected. im very greatful to smile avenue to the doctor and team for my results and the journey to get my smile here.
Fantastic experience: I’ve had my smile transformed today as my braces were removed. I’m elated about the outcome, appreciating both the journey that led to this moment and the new smile I now possess. Grateful for the result
Fantastic experience: Good service and fire results .Would recommend for all ages.
Fantastic experience: Best !!!!!!
Fantastic experience: Best orthodontist experience i could have had, everyone is so lovely and i finally have the smile of my dreams steph, sachin and dr sumita are amazing!!
Fantastic experience: Very pleased with the treatment, my daughter had great results and we would recommend highly. She loves her smile!
Fantastic experience: @ Smile Avenue, Dr. Sachin is the best in Melbourne. Very professional and very kind and have a great team at work. Thankyou. San
Fantastic experience: "I'm thrilled with my smile transformation! Having undergone both orthodontic treatment and surgery, I'm now in the retention phase and couldn't be happier with the results. The entire experience has been life-changing, and I'm grateful for the expertise and care that made it all possible."
Fantastic experience: "I'm absolutely delighted with the outcome of my orthodontic treatment, and having successfully navigated the retention phase following orthognathic surgery, I'm thrilled to say that the results have exceeded my expectations. The synergistic combination of surgical intervention and orthodontic care has yielded a truly transformative smile, and I'm now reveling in the confidence that comes with it."
Fantastic experience: "I'm truly fortunate to have had Dr. Sachin and his team handle my complex Class 3 profile. They not only met but exceeded my expectations, delivering a smile transformation that's beyond anything I envisioned. The staff's expertise, warmth, and dedication made the entire experience exceptional. I highly recommend Smile Avenue Specialist Orthodontics for outstanding care and results."
Fantastic experience: Today is may retainer check after finishing my teeth alignments . Very happy with Sachin agarwal and his team . Highly recommended!! ❤️
Fantastic experience: Thank you Dr Sachin for my orthodontic treatments, i'm two months passed bands off and the results are amazing, overall the journey was smooth and my answers are all answered deliberately
Fantastic experience: Thanks to Dr. Sachin and the team, especially Tees at reception and Dr. Sumita for getting my bands off. I love the treatment and the environment of the clinic.
Fantastic experience: Every employee is super welcoming and nice. The prices were fair and my teeth look great. They did an excellent job in fixing my teeth and I would definitely recommend this place! They explain every question about planning and how things work in detail.
Fantastic experience: Thank you Dr Sachin for a wonderful smile and spaces gone. Feeling like a different person all together
Fantastic experience: Thanks Dr Sachin! today my bands are off, and i love how i feel with my new smile, amazing team!
Fantastic experience: "Had a wonderful experience at Orthodontics! The atmosphere was very positive, and Dr. Sachin and Dr. Juhi are extremely experienced and friendly. Their staff welcomed my son and me with warmth. Highly recommend!"
Negative experience: Bad services
Fantastic experience: I just had my braces removed and honestly couldn’t be happier with how everything turned out. From start to finish, Dr. Juhi and her team were absolutely amazing. Dr. Juhi took the time to explain everything clearly and made sure I felt comfortable throughout the entire process. I can’t recommend Smile Avenue enough. A huge thank you to Dr. Juhi and the whole team. This has been such a positive journey and I’m so grateful for the amazing results ❤️
Fantastic experience: Absolutely wonderful experience! The staff at both branches were so kind, professional, and attentive. The level of care and attention to detail was truly outstanding. I’m incredibly grateful to have chosen Smile Avenue for my orthodontic journey. A heartfelt thank you to the entire team — and especially to Dr. Sachin for his expertise and support throughout the process.♥️
Fantastic experience: I've had a great experience with Dr. Sachin and his team. Dr Sachin took the time to explain everything clearly, providing excellent care and support to my daughter throughout her orthodontic treatment so far. The team has always been friendly and accommodating. Highly recommend Dr. Sachin and his team
Fantastic experience: Thanks, Dr. Sachin! We're grateful for the amazing orthodontic care you've provided for our kids. Your expertise has made a huge difference!" Or, if you'd like to keep it concise: "Thanks, Dr. Sachin! Appreciate your great care for our kids' orthodontic
Fantastic experience: "Thanks, Dr. Agarwal! We're so grateful to have you as our kids' orthodontist. Your care and expertise are truly appreciated!"
Fantastic experience: Dr. Sachin and his team are amazing! They were very friendly and available throughout my sons' orthodontic treatment. We're thrilled to be finishing up their treatment - couldn't ask for a better orthodontist!"
Fantastic experience: "Thanks, Dr. Juhi! We're excited to start our son's orthodontic journey with you and your team. Your expertise and kindness mean a lot to us!"
Fantastic experience: Heartfelt thanks to Smile Avenue Specialist Orthodontics for an incredible 18 months! Your expertise and care have made a remarkable difference in my smile and confidence. Grateful for the journey!
Fantastic experience: "Dr. Sachin and his team provided top-notch care. I'm particularly grateful to Nurse Ayesha , Ann at reception for her friendly demeanor and warm smile. Five stars isn't enough – outstanding experience!"
Fantastic experience: We’ve had a fantastic experience with Dr.Juhi and their team at SASO. From the very first consultation, they made my daughter feel comfortable and cared for. The staff are incredibly friendly, professional, and always happy to answer our questions. The treatment plan was clearly explained, and we appreciated how they tailored it to suit my daughter’s specific needs. Appointments have always run on time, and the clinic environment is clean, modern, and welcoming. We’ve already seen great progress, and my daughter’s confidence is growing with every visit. I highly recommend Dr. Juhi to any parent looking for expert orthodontic care in a supportive and family-friendly setting. Thank you for making this journey such a positive one!
Thank you so much for your kind words Madhava. We’re thrilled to hear your daughter is feeling comfortable and making great progress. It means a lot to have your recommendation.
Team
Smile Avenue Specialist Orthodontists
Negative experience: Their booking system is a mess. Last time, they booked me into the wrong clinic. This time, they scheduled me for an appointment when the doctor wasn’t even there—despite the fact that I was supposed to see him. I traveled an hour for nothing. On top of that, the appointment book is always full, and it’s always difficult to find availability throughout my entire treatment.
Fantastic experience: Dr Sachin at Hoppers Crossing Very happy with the results!
Thank you and congratulations on finishing your daughters treatment
Team
Smile Avenue Specialist Orthodontists.
Fantastic experience: EPIC STRAIGHT TEETH
Thank you rue and congratulations on finishing your treatment.
Team
Smile Avenue Specialist Orthodontists.
Fantastic experience: Dr. Juhi is the go-to orthodontist for a friendly and professional experience! Her team creates a warm atmosphere, and they're always happy to answer questions - my son felt completely supported. Most highly recommended!
Thank you Praveen for your kind feedback.
Fantastic experience: We're regulars now! Visiting Dr. Juhi almost every month with my daughters has been a great experience. This clinic is the perfect place for top-notch orthodontic treatment with an amazing team - highly recommend!
Thank you lavanya for your kind feedback. we’re so pleased with progress and of your daughters orthodontic treatment with us.
Team
Smile Avenue Specialist Orthodontists.
Fantastic experience: Best orthodontist
Thank you Dr Pawan for your kind feeedback.
Team
Smile Avenue Specialist Orthodontists
Fantastic experience: My son was getting aligners overseas, but Dr. Sachin's expertise made getting attachments fixed ! The staff and clinic are welcoming, making the experience seamless. Can’t thank enough!
Thank you brinda for your kind feedback.
Fantastic experience: "Dr. Juhi is not just an orthodontist, but a friend to my son and our family! I couldn't recommend her enough. Smile Avenue truly has the best team - they're amazing!"
Thank you Dr. Bhawna for trusting us with your sons orthodontic treatment . we’re thrilled to be part of your Son's orthodontic journey.
Team
Smile Avenue Specialist Orthodontists.
Fantastic experience: Dr Sachin Agarwal provided us with the correct guidance through the process of both mine and my brother's treatment, with the help of a very friendly staff and highly equipped technology. We are very happy with the results and we highly appreciate your efforts. Thank you Smile Avenue.
Thank you Vrunda for your kind feedback . We will always go above and beyond for all our patients.
Fantastic experience: I had a fantastic experience at Smile Avenue. From the very first consultation with Dr. Sachin, to the final results, the entire team was professional, friendly, and genuinely caring. The clinic is modern, clean, and well-organized, making every visit smooth and stress-free. Dr. Sachin took the time to explain every step of the treatment, answer all my questions, and always made me feel comfortable and informed. The results speak for themselves – I couldn’t be happier with my new smile! Highly recommend to anyone looking for top-quality orthodontic care. Thank you for making this journey such a positive one!
Thank you rakesh for your kind feedback.
Fantastic experience: Dr Sachin Agarwal and Dr Juhi and their whole team helped us with my daughter's orthodontic work.Results were excellent and the whole process was done so professionally and with ease .My teenage daughter felt so comfortable with the team and the clinic environment.One and half year of beautiful painless experience for us.Thank you so much...See you in few years with the younger one...
Than you Dr. Kamal for your kind feedback, glad we could assist you in your daughters orthodontic journey.
Team
Smile Avenue Specialist Orthodontists
Fantastic experience: I had an amazing experience with Dr. Sachin's orthodontic treatment! My front tooth was severely misaligned, but after treatment, it now fits perfectly in place. I'm thrilled with the results - it's like magic seeing my teeth line up for a perfect smile curve
Fantastic experience: Smile avenue specialist Orthodontics provided the best and most effective treatment for my son! The staff were friendly and professional, and the results exceeded our expectations. Highly recommend! Thanks Dr Sachin and Dr Juhi
Fantastic experience: A heartfelt thank you to Amanda, Dr. Sachin, and the entire wonderful team at Smile Avenue Orthodontics! We’ve had an exceptional experience over the past six months with our daughter’s (10) braces—her teeth have shifted much faster than expected and already look amazing! Today, our son (also 10) had his braces fitted, and once again, everything went smoothly. The staff are consistently friendly, welcoming, and fantastic with kids. We really appreciate the thoughtful touches, the bright, cheerful offices, free parking (yes, free!), convenient location, and treats in the waiting room have truly made this journey enjoyable. Thank you for your patience, kindness, and for always taking the time to answer our many questions. You've made what could have been a stressful process feel easy and reassuring. Highly recommended for all age groups!
Fantastic experience: amazing service and staff
Thank you tony for your kind feedback.
Team
Smile Avenue Specialist Orthodontists.
Negative experience: I didn't want to write this review, but since I now have to spend thousands of dollars to reverse the damage they've done, I want to warn others. They do not take proper care. Rushed me out every time. It's like the Amazon warehouse of orthodontics. I am having airway issues because of the orthodontist's misjudgment. That in itself is actually fine--as that is what we sign up for as clients: the risk that the orthodontist won't be able to predict exactly what might happen. What I do not like about this place is that every time I asked a question to my orthodontist (who I barely saw after first consultation), I was shut down and made to feel stupid. It turns out that every question I asked was completely valid and every single concern I had--if addressed, would've saved me from struggling to breathe daily. Even when I began to ask questions about premolar extractions (which is a big deal by the way), he made me feel excessive and dumb. The extractions are now what has narrowed my palate, restricted my airway and worsened my TMJ. If you are an adult considering orthodontics, please go to someone who will do a proper assessment, listen to your concerns with care and compassion. It will save you in the long run. I have straight teeth now, but my entire face is collapsing.
Fantastic experience: really good experience with Dr Juhi so far, about half way though my plan. Much more affordable than a lot of other places without a loss of quality.* Edit: just finished getting my braces off, so happy with the results, I’ll be smiling all week!
Thank you Harry for your kind feedback we look forward to see you on your review appointment. Keep smiling :)
Fantastic experience: I’ve sent all three of my kids to Smile Avenue and I’ve had an amazing experience every time. Dr Juhi has always taken great care of them and I can’t recommend her enough. If you’re looking for an orthodontist Smile Avenue is the place!
Thank you Shirley for your kind feedback.
Sincerely
Smile Avenue Specialist Orthodontists
Fantastic experience: I recently completed my adult orthodontic treatment with Dr. Juhi Yadav at Smile Avenue and I could not be happier with the experience and results. Having previously undergone orthodontic treatment that was unfortunately incomplete, I was very careful in choosing the right specialist and I’m grateful a family member recommended her to me. From start to finish, the entire process was exceptional. The doctor’s approach is incredibly gentle. She communicates clearly throughout every step, ensuring I always knew what was happening and what to expect. Scheduling was also very easy — her team was flexible and always managed to accommodate my working hours, which made a big difference given that I live and work in the western suburbs. Despite the travel to Blackburn, it was worth it for the outstanding level of care I received. Doctor Yadav is also very well connected and was able to send me to the right gum specialist along the way. The treatment was completed within the quoted timeline and on budget, with no surprises. I am very satisfied with the final result. The post-treatment follow-ups have been just as impressive, with ongoing care that shows Dr Yadav’s commitment to her patients’ long-term satisfaction. I can confidently recommend Smile Avenue to anyone considering orthodontic treatment. Just exceptional !
Thank you mor for your kind feedback and congratulations on finishing your treatment.
Regards
Smile Avenue Specialist Orthodontists.
Fantastic experience: Experienced orthodontist and friendly staff - very happy with the results using Invisalign.
Thank you Erin, and congratulations on finishing your treatment :)
Fantastic experience: Dr Juhi and her team were so careful and committed in their care of me, I really appreciate all their hard work and dedication. Highly recommend!
Thank you Ashlee for your kind feedbackand congratulations on finishing your Invisalign Treatment.
Smile Avenue Specialist Orthodontists
Fantastic experience: Thank you Dr. Juhi and team for everything at Smile Avenue Specialist Orthodontists in Blackburn. . From the very first consultation, Dr. Juhi and team were incredibly welcoming and professional. Dr. Juhi took the time to explain the entire process, to my daughter who felt at ease. Dr Juhi answered all of my questions in detail. Will definitely get another referral for my other daughter when the time comes for her braces. Rachel and Julia
Thank you for your kind words Rachel.
Regards
Smile Avenue Specialist Orthodontists.
Fantastic experience: Smile Avenue Orthodontist Blackburn is utterly professional caring and welcoming. Dr. Juhi Yardev is very knowledgeable and carefully planed the treatment which ultimately became a huge success. Treatment process was smooth and easy. They always able to prioritised whenever something requires immediate attention.
Thank you for your kind words, look forward to see you on review appointment
Sincerely
Smile Avenue Specialist Orthodontists
Negative experience: Wow!!! What an experience…. Duty of care and responsibility are important when choosing a practitioner especially when your kids are involved. It would be my suggestion that you choose an alternate practitioner because you never know when complications arise and you want to make sure that your practitioner address’s these promptly and does not avoid or fail to take responsibility for these.
Dear Scott,
Thank you for your kind feedback. You attended a complimentary assessment for your son, and after careful consideration, we have decided not to proceed with treatment at our practice.
This decision was based on the nature of communication during the consultation, which we felt was not aligned with the collaborative approach we strive for in our patient relationships.
We sincerely wish you and your son all the very best in finding a provider that suits your needs and supports his orthodontic journey.
Kind regards,
The Team at Smile Avenue Specialist Orthodontists
Fantastic experience: Great service and communication paired with professional, friendly staff! Highly recommend this place
Fantastic experience: Great service and great dentist. Dr Juhi is very caring and helpful, always ensuring the comfort of her patients.
Thank you boni for your kind feedback :)
Fantastic experience: Thank you Dr. Juhi and team for everything. I couldn’t be happier with my experience with Smile Avenue Blackburn. From the very first consultation, Dr. Juhi and team were incredibly welcoming and professional. Dr. Juhi took the time to explain the entire process, answering all my questions in detail, which made me feel at ease. The treatment itself was smooth, nearly two years but worth it. The staff is very friendly and helpful. I was looking for orthodontist from last 7 years for my treatment and I am glad I chose Dr. Juhi, she’s THE BEST. She is the most wonderful and nicest person I have ever met. My smile has never looked better and I love the results. Thanks again and best wishes, Gurleen
Thank you Gurleen for your kind feedback and congratulations on finishing your treatment
Fantastic experience: I’ve had an amazing experience with Smile Avenue Specialists Orthodontists! The team is incredibly professional, friendly, and always makes me feel comfortable at every visit. From the initial consultation to my ongoing treatment, they have been thorough, transparent, and supportive throughout my smile journey. The care and attention to detail they provide are truly exceptional. I highly recommend them to anyone looking for a dedicated and skilled orthodontic team. Thank you for making this process so smooth and enjoyable!
Thank you Rahmat for your kind feedback
Fantastic experience: I couldn't have wished for better care and treatment. Dr Juhi and her team were professional and diligent throughout my treatment. Couldn't speak highly enough.
Thank you jag for trusting us with your surgical orthodontics treatment . We are truly pleased with the outcome .
Sincerely
Smile Avenue Specialist Orthodontists
Fantastic experience: I'm very happy with how my teeth turned out! I couldn't have asked for a better experience. Everyone is super friendly and kind.
Fantastic experience: Couldn’t recommend this clinic enough! Dr. Juhi and Zainab make a spectacular team who provide the most kind, professional and comfortable environment in every appointment. Super happy I booked my braces here
thank you Ata for your kind review we look forward to your amazing smile tranformation journey :).
Fantastic experience: Very impressed with the results...dr Juhi is an excellent orthodontist
Fantastic experience: I recently took my daughter to Dr. Juhi for her orthodontic treatment, and I am very happy with the results and the experience. My daughter had an open bite, where her upper and lower teeth didn’t touch when she closed her mouth. This was affecting her speech and eating, and other orthodontists said she might need jaw surgery. Dr. Juhi’s use of TADs to fix my daughter's open bite without surgery has made a huge difference. My daughter’s teeth now fit together properly, which has made her more confident. I am very thankful I highly recommend Dr. Juhi to anyone needing orthodontic treatment.
Negative experience: Staff are friendly and helpful but they are just a worker there. I am unhappy with my teeth and with the treatment and feel sick of this because took me nearly 5years to follow the treatment, it make my teeth become so sensitive. I feel stress each time visiting , my teeth poiting out and gap between up and lower teeth, bite is not correct, they kept fixing but still don't know how to do.I tried to tell but no one listened to me and they keep said they can't do any more and look like I come to make a trouble for them. I paid to get his treatment but sometimes he didn't look at my teeth and tell assistance do the job. I had a bad experience in this place. After the brace off I don't want to come back for my appointment anymore, stress too much and I waste my time and money in this place .
Dear Hanh,
Thank you for sharing your feedback with us. We’re genuinely sorry to hear that you are dissatisfied with your treatment experience and the results. Our goal is always to provide the best possible care, tailored to the specific condition of each patient’s teeth and gums.
Dr. Sachin has worked diligently to address your bite and alignment, considering the complexities such as gum recession and black triangles that cannot be fully corrected through orthodontics alone. Understanding your concerns, Dr. Sachin also did a retreatment at no additional cost and suggested seeking a second opinion from a specialist orthodontist to ensure your peace of mind and confirm the treatment approach.
We appreciate your patience and are committed to resolving your concerns. Please don’t hesitate to reach out directly; we are here to support you and explore further options to enhance your treatment outcome.
Sincerely,
Smile Avenue Specialist Orthodontists
Fantastic experience: I was very happy with my experience at this orthodontist even though I DIDN’T get braces. I thought I needed them but Dr Sachin kindly took the time to explain the processes of what I needed instead. All the staff were lovely, from the friendly welcoming receptionist at the front desk, to the nurse who was very gentle when she was taking the scans and of course, Dr Sachin himself. The facility is very light and clean with state of the art equipment. Everything was complimentary for the first visit. They even sent me all the scans and X-rays at no cost!! Very rare these days. I completely understand why this business has such an excellent reputation.
Fantastic experience: I have done my braces at Smile Avenue with Dr Sachin. I had a great experience and appreciated for their kindness, patience and professional services they provide. I would recommend to my friends and family. Thank you Dr Sachin and the team.
Fantastic experience: I have recently completed my orthodontic treatment with Dr Sachin. At the start of my orthodontic treatment, I have specifically mentioned that I'd like to avoid extractions on my canines as I'd like to maintain my smile. We started the treatment, and reviewed the options mid-treatment. Still adamant on not wanting extractions on my canines, Dr Sachin recommended to put an anchorage device to ensure my bite aligns perfectly. I went to my local dentist for my clean during my orthodontic treatment, and he was in awe with the anchorage device that he requested to continue my check up for 10 minutes longer just to learn more on the device. On top of Dr Sachin going out of the way to still get the perfect teeth while respecting my wishes, the team at Smile Avenue overall is amazing. They always manage to schedule an appointment ASAP whenever the wires were poking me, and is overall very warm and welcoming. They even helped me settle my baby when I was on the chair! I would definitely recommend Dr Sachin, Dr Juhi & their team as I'm in love with my smile!
Fantastic experience: I took my son to consult with Dr Juhi Yadav. She is extremely knowledgeable in her field. She did not rush us into making decisions and ensured that we had all our questions answered. Her explanations about the treatment options were detailed and comprehensive. Our experience with Dr. Juhi Yadav was exceptional. We felt valued, informed, and comfortable throughout our consultation. I would highly recommend her to anyone seeking an orthodontist. The staff in the clinic was warm and nice as well. Overall 5 out of 5 stars.
Thank you Tina for your kind feedback we look forward to treating your son.
Fantastic experience: Amanda has been amazing! Throughout my treatment, whenever I needed support last minute changes, booking new appt. Or any concern I’d have - Amanda have gone extra mile and helped me with my concerns. She is polite, calmn, solution focused and on top client centered. Im coming close to an end of my treatment-very excited but will miss seeing you :) All the best Amanda and keep doing this wonderful work! In addition, the whole team : thank you so much for your wonderful support during my journey.
Thank you shallu for your kind feedback and congratulations on finishing your treatment.
Fantastic experience: We recently had our first consultation with Dr. Juhi, the orthodontist who will be treating our son, and we couldn't be happier with the experience. Dr. Juhi was incredibly helpful and took the time to explain the treatment plan in simple terms, which made it easy for us to understand. She listened to our concerns and was patient in answering all our questions. What really stood out was how she didn't just talk about the benefits of the treatment but also shared the potential downsides and alternatives. This transparency made us feel like we were making informed decisions about our son's orthodontic care. So far, the treatment has been great, and we feel confident in Dr. Juhi's care. Her friendly and approachable manner has made this journey much smoother for our family. We're grateful to have her as our orthodontist and would recommend her to anyone seeking orthodontic treatment.
Thank you Dr. Dinesh for your kind feedback we look forward to provide continuing orthodontic care to your son.
Fantastic experience: Had a really good experience with Smile Avenue, all the staff are wonderful. Dr Sachin really knows his work, highly recommend this place.
thank you for your kind feedback and congratulation on finishing your orthodontic treatment.
Fantastic experience: I'd like to thank Dr. Sachin and the team for my orthodontic treatment. Dr. Sachin went above and beyond to help with the hiccups I had after the treatment. I'd be foverever thankful.
Negative experience: In 2019, I referred to Dr Juhi Yadav, (a specialist orthodontist at Smile Avenue) to fix the space between my front teeth. She was confident that she could help me, however she mentioned that if a little space remained, it could be fixed later. In the third or fourth session of treatment (I can't recall, but I believe it was after starting the job), Dr Yadav mentioned she was unable to finish the job (as she was moving overseas). However, I was unhappy about this situation and if I knew before starting the job, I would prefer not to work with her, Dr Yadav assured me that the replacement dentist (Dr Sachin) is one of the most skilled specialists and I just trusted her. Unfortunately, not only was I subjected to the inappropriate and unprofessional behaviour of Dr Sachin, but he was never able to fix my teeth properly (despite multiple referrals over three years). In the end, I thought I had no choice but to wait until Dr Yadav herself returned from overseas. on 13/06/2023, I visited Dr Yadav, and she confirmed that the treatment had not been fixed and the job was incomplete (the space between my teeth remained open and now is the place for congregating contamination). Dr Yadav advised me that she would send me (with a recommendation letter) to the other practitioner to fix some of the problems (which I must pay for that) and then I also need to owe her to fix the rest of the work as well. However, I thought it is not fair that I still need to pay for an incomplete job that I have already paid in full, I tried to understand and wanted to help to resolve the issue. But she never got back to me and did not provide a recommendation letter to refer the other dentist. I am in the process of complain against them to the Health Complaints Commissioner.
**UPDATE***
After an extensive investigation by HCC, no wrongdoing has been found and the matter has been closed.
Dear Mozhdeh,
We genuinely regret any inconvenience you've encountered during your orthodontic journey with us. In late 2019, you commenced treatment with Dr. Juhi. Unfortunately, within three months, she had to relocate interstate for her orthodontic research, necessitating the transfer of your care to Dr. Sachin. In few months by mid-2020 during COVID outbreak, you opted to discontinue treatment against Dr. Sachin's professional advice, as you were happy with your treatment leading to the removal of your braces. Dr. Sachin had repeatedly cautioned you about the potential consequences of such a decision as your treatment is unfinished.
Upon your return in 2023, You consulted Dr Juhi and we provided you with a comprehensive treatment history and outlined retreatment options, along with associated minimal costs.
We are committed to supporting you; however, if a patient discontinues treatment midway, our options become limited. We've maintained transparency throughout your treatment journey and provided you a detail report to take forward with any governing body we back our treatment 100%.
Dr. Sachin had made efforts to reach out to you personally, and we eagerly await your contact to explore how we can continue to assist you.
Your well-being remains our top priority,
Fantastic experience: I got braces during COVID and I've been meaning to write a review ever since ! Dr sachin's attention to detail and professionalism has changed my life. Seriously my confidence sky rocketed since getting braces. The process was supportive and pain free. (Apart from the first month !) Unfortunately I couldn't finish my treatment here as I was stuck interstate during COVID , but I often look at my smile and feel grateful for the excellent service I got here. Braces as an adult are embarrassing but worth it !
Fantastic experience: Dr juhi yadav is treating me for my overbite issue correcting it with a lower jaw advancement with braces. She collaborated closely with oral surgeon, devising a customized plan that involved orthodontic teeth alignment and jaw surgery. Her attention to detail and genuine care for her patients set her apart. I highly recommend Dr. Juhi Yadav for complex orthodontic treatments and surgeries. Trust me, you're in the best hands!
Fantastic experience: Dr. Juhi yadav is a genius orthodontist elder son was just treated with plates didn't required braces and now my daughter is getting treated with her . The practice ambience is outstanding and staff is lovely to deal with.
Fantastic experience: Excellent relationship with the patients. Very very pleased. Always felt very comfortable every step of the way.
Fantastic experience: I am so thankful that I found Dr Sachin at Smile Avenue to follow up on my orthodontic treatment. I have metal braces for treating my significant overbite issues. Special thank you to Dr Sachin and his team for agreeing to follow up on my treatment and providing excellent care to me. I know I am in good hands. I also appreciate for the fair and affordable pricing as well. This orthodontic clinic is extremely clean which is super important. I am really looking forward to see the end result of my treatment. As a local guide, I would recommend anyone who needs an orthodontic consultation or treatment to go to Smile Avenue for a consult. I can reassure you that you won’t regret with your visit.
Fantastic experience: Dr Sachin and his team has done such an incredible work on my teeth. Dr Sachin is considerate and understands the requirements for his adult patients, such as myself. He promised that I would have a perfect smile and a sharp jaw at the start, and that is exactly what was delivered! In time of urgent need, he would always be able to squeeze an appointment! Cheaper price than others have quoted me. Just overall great service! Sounds cliche but it is actually life changing. Thank you Team!
Fantastic experience: Great staff and services. Highly would recommend!
Fantastic experience: Dr. Sachin and his team are the best!!!! 5 stars really not enough, they deserve more. From beginning up until they remove my braces, the experience and results was awesome Smile Avenue a place where you can get back your confidence. It’s highly recommended!!! Once again, thanks to all of your hard work.❤️
Fantastic experience: Dr Sachin was the best orthodontist, helped me with getting my teeth perfect and made me have better habits with my teeth which helped me a lot.
Fantastic experience: Smile offer to help out without any charge when my daughter's brace fall off and wire pop out cut inside her mouth. I call up no. Of orthodontics either they aren't offer any help or they requested for a charge $80+. Just want to say 'Thank you' to Smile avenue help on a Saturday morning emergency, yours service is highly appreciated. I would recommend anyone who is considered orthodontics treatment, I'm sure you will be in good hands.
Fantastic experience: I am so thankful for Dr.Sachin Agarwal's work. He has done an amazing job with my daughter's teeth. Her case was not a straightforward one, and after being told by three other orthodontists that she had to have many teeth removed, it was so relieving and refreshing to hear that Dr.Sachin Agarwal did not agree with them and managed to save all her teeth. In particular, he was able to save an impacted tooth that had not come down from the gums, as well as organise for it to be done at the practice rather than at the hospital ( expensive!). Her smile is great and so is her confidence now. Thanks you Dr.Sachin Agarwal for your expertise, courage and care. Hannah & Jasmine
Fantastic experience: great staff and great music beautiful place and very welcoming would recommend!!
Thank you sienna and many congratulations on finishing your orthodontic treatment .
Fantastic experience: Wonderful staff and very experienced orthodontist with great results. Highly recommend.
Thank you Candice we are extremely happy with your smile transformation:).
Fantastic experience: Smile Avenue has ensured a smooth and fantastic braces experience for me. Dr.Sachin and his team provided excellent service and I'm very grateful for how my teeth turned out. Thank you once again to the Smile Avenue team!
Alyssa thank you for your positive feedback and trusting us with your treatment.
Fantastic experience: Amazing service
Fantastic experience: Couldn’t be happier with the service provided by Dr. Sachin, Dr. Tim and the whole team at Smile Avenue. Really friendly and supportive staff. Smile avenue provided great care throughout my whole process ranging from wisdom teeth removal, root canal treatments and orthodontic braces. I’ve gone from being extremely self-conscious about my teeth and I can’t stop smiling now I’ve had my braces removed and very grateful to the whole team. If you’re thinking about having dental and orthodontic work done I can’t recommend Smile Avenue more - you won’t regret it!
Fantastic experience: I had braces in smile avenue the result I got was amazing unbelievable thank you for your kindness the team and dr surchun as well
Thank you Ahmed for your kind feedback. We are glad you are happy with your results.
Fantastic experience: So clear and thorough with the consultation. Not pressured to make any decisions. Staff was lovely
Thank you Jackie for your kind feedback , please feel free to tough base with our team if you have any further questions regards Smile Avenue
Fantastic experience: Beautiful team members! So happy with results!!
Congratulations and thank you for your kind feedback.
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