Bupa Dental Lane Cove
Information about Bupa Dental Lane Cove
2066, Lane Cove
Opening hours
- sunday: (closed)
- monday: 8h-17:30
- tuesday: 8h-17:30
- wednesday: 8h-17:30
- thursday: 8h-17:30
- friday: 8h-17:30
- saturday: 9h-16h
Oral health is crucial for your overall well-being. That’s why the team at Bupa Dental in Lane Cove is committed to helping you protect and strengthen your smile.
Our dental health professionals offer a wide range of oral health services for you and your family, all in a friendly and modern facility.
Your appointment will start with a comprehensive assessment of your oral health. We’ll also discuss any priorities or concerns you may have. We’ll then prepare a thorough plan, taking into account immediate needs as well as preventative measures.
Our caring dental team will spend time discussing your plan with you in detail, making sure you’re aware of all the available options and can make informed choices throughout the process.
Our comment from Top Dentistas about Bupa Dental Lane Cove:
Bupa Dental Lane Cove is highly regarded in the Lane Cove community, known for its exceptional dental services and dedicated team. Customers consistently praise the professionalism and care exhibited by the staff, making dental visits an enjoyable experience.
Some key highlights include:
- Professional and Friendly Staff: The team, including Dr. Ho, Dr. Victoria, and several oral health therapists, are known for their gentle approach and ability to make patients feel at ease.
- State-of-the-Art Facilities: The clinic boasts modern, clean facilities equipped with the latest technology, ensuring high-quality care.
- Comprehensive Care: Patients appreciate the thoroughness of consultations and treatments, with many noting the excellent communication and detailed explanations provided by the dentists.
- Family-Friendly Atmosphere: Bupa Dental Lane Cove is a popular choice for families, with many reviews highlighting how well the staff interacts with children, making dental visits less intimidating for younger patients.
Overall, Bupa Dental Lane Cove is celebrated for its commitment to patient comfort, professional service, and excellent dental care, making it a recommended choice for anyone in need of dental services.
Services and Treatments
Bupa Dental Lane Cove: Reviews
Fantastic experience: Literally the best dentist in the area. Dr Ho brings such a great passion to the clinic as the principle dentist and is a staple member of the Lane Cove community. His recommendation to see the OHTs Juno and Karen for the check up and clean went well and I even got to try the new airflow machine! The receptionists and dental assistants are also so caring. Even my mum comes here! (She has been very happy with Dr Sam for a long time!). Thank you Bupa Lane Cove :)
Fantastic experience: Highly recommended! Juno is just wonderful. I never thought going to the dentist would be something to look forward to - clean teeth without discomfort during cleaning. My whole family are now patients. Thank you Juno for looking after us so well. You are a master.
Negative experience: Really bad experience
Hi Joanne.
Thank you for taking the time to share your feedback about your experience with our Lane Cove Bupa Dental clinic. Please be assured that your feedback has been passed on to the Bupa Dental team.
If there’s anything you’d like to discuss further or if we can assist any way, please don’t hesitate to contact the practice directly or send an email to [email protected]
Healthy regards,
Amy
Fantastic experience: I am absolutely terrified of the dentist’s, and try my best to avoid going for a visit, so imagine the utter fear when I was told I needed my wisdom tooth removed . But, Dr Victoria… what an amazing and talented young doctor !!! So gentle, no pain , nothing . All done in the chair . If you’re ever looking to book at the Lane cove branch, book with Dr Victoria- honestly you won’t regret it . A wisdom tooth removed, I’m still alive, and a childhood traumatic fear somewhat healed ❤️ thank you Bupa Lane Cove and Dr Victoria
Fantastic experience: Super happy with Dr Junho Park. He is the best dentist that I've come across as he is very patient, gentle and explains every step which makes me feel at ease. Thank you for your amazing service and I will be back again!
Fantastic experience: Great Experience today with Vanessa!!
Fantastic experience: Everyone's really nice :)
Fantastic experience: I’ve been coming to here for years and have always been looked after so well. The team is professional, caring, and genuinely takes the time to make sure you feel comfortable and at ease. It’s reassuring to know I can trust them with my dental care. I’m very grateful for the consistent and excellent service over the years, highly recommend!
Fantastic experience: Excellent service and everyone is very friendly and I’ve had a great experience at Bupa Dental Lane Cove. Suki was very efficient and knowledgeable.
Fantastic experience: Incredible care from the front desk to the dental chair. So grateful for the time and attention.
Fantastic experience: Dr Juno was very good with my 7 y/o son . He was patience and explained what he was doing to my son's teeth.
Fantastic experience: If I could give an eleven out of 10 I would
Fantastic experience: Vanessa was the best! Thankyou ladies xx
Fantastic experience: We’ve been to Bupa Dental Lane Cove many times, and every visit has been excellent. Ashni is always so kind and helpful—she’s the friendly face who welcomes us each time, and truly the heart of the clinic. Our toddlers love her, even though dental visits can be scary for them! We’ve also seen Dr Kai, Dr Karen, and Dr Praj, and they’ve all been fantastic—professional, gentle, and very helpful with our dental care.
Fantastic experience: Perfect
Fantastic experience: Dr Sam and the practice manager were excellent. It was the first time for my two children visiting the practice and they were very kind to them. My eldest said at dinner…”the dentist was just so great”. We were so grateful to have such a positive first time experience.
Fantastic experience: Best clinic I’ve ever been to. Karen always does my cleans and she’s always so organised and polite. Ash is always so energetic and happy, loved by my whole family! Anusha is also very amazing. Highly comfortable here.
Fantastic experience: I had a great experience at Lane Cove Bupa Dental. Dr Sampoorna was very professional and great at explaining everything!
Fantastic experience: All the dental nurses that work here are so friendly and caring. My dentist is also amazing! I had a problem with my appointment time and the manager there went above and beyond to make sure everything suited me. I was very impressed. The young girls on reception were so funny and happy it was nice to see. Overall I would recommend Lane Cove Bupa for anyone who is looking for dental treatment. Thanks guys!!
Fantastic experience: I have been taking my children to Bupa Dental Lane Cove for 7 years and have always come away satisfied with the work done. Especially would like to mention Dr Barbara for her expertise and knowledge, along with Ash the Receptionist who is helpful and kind.
Fantastic experience: Sam K. Was amazing probably the most painless dental clean ever!!! Thank you
Fantastic experience: I had a check-up and clean done by Mr. Junho (Juno) Park, and I found him to be a highly professional specialist with great competence. I am completely satisfied and recommend him.
Fantastic experience: Excellent new surgery. Extremely pleasant and competent staff.
Fantastic experience: Thank for Dr Victoria and Dental assistant Sabina for cleaning my teeth and examining my oral health See you in 6 months time
Fantastic experience: I highly recommend the services at Bupa Dental Lane Cove, in particular that of the Oral Health therapist, Dr. Junho Park. I found him to be very thorough, detailed, attentive, considerate, knowledgeable, professional, patient & insightful. Did a great job making sure my mouth was sparkling clean, treatment modalities were well explained, and the appropriate diagnostic tools were utilised.
Fantastic experience: Barbara is the best dentist my teeth have never been better, her assistant is great too. The new clinic looks amazing, the ladies at the front desk are always super nice and happy to help, I would never go anywhere else.
Fantastic experience: I saw Dr Victoria Deng for a check up and clean here and was extremely impressed by the whole process. She was incredibly gentle, kind and thorough, and was happy to go over the concerns that I had with my teeth in detail. I have a fair bit of staining as a lover of tea but I left with spotless teeth, which I can't say has happened all that often. I've seen many dentists in the past and Dr Deng is a standout - I'll definitely be back!
Negative experience: If I could give 0 stars I would. Went to Bupa lane cove last week because was having tooth ache. Dr Victoria proceeds to tell me that my gums are inflamed and that I needed a cleaning and some fillings done. On the day she just did a “cleaning” and said to come back for the fillings. The next day I was in so much pain but just thought maybe was because I was at the dentist the day before. By the next day I was in so much pain I had to go to the emergency room and they tell me I have an abscess and was given antibiotics. I went back to a different dental clinic today and the dentist told me it looks like they haven’t even cleaned my teeth at all and that they don’t know how dr Victoria missed that I had an abscess. DO NOT GO HERE but if u do make sure you don’t see dr Victoria because she clearly has no idea what’s she’s doing.
Hi Sam,
We appreciate you taking the time to share your feedback about your experience at our Lane Cove Bupa Dental clinic. Please be assured that we’ve passed your concerns on to the team so that they can be addressed.
If you’d like to escalate this matter or discuss any of this further, please feel free to send us a private message on Facebook ( https://ms.spr.ly/BupaAustraliaPM ) with the details of your visit as well as your best contact number, and we’ll happily lend a hand there. We’re also available on X/Twitter and Instagram as @BupaAustralia if you don’t use Facebook. Alternatively, you’re welcome to email our Bupa Dental Practice Standards team about this via [email protected]
Healthy regards,
Isabella
Fantastic experience: Dr Lim is a pleasure deal with. He takes a very consultative approach, tailoring your treatment to your needs and making sure you’re comfortable every step of the treatment journey. Can recommend Dr Lim highly.
Fantastic experience: Junho is a wonderful oral hygiene therapist - very thorough and gentle. Did an excellent clean. Momo assisted in making it a positive experience.
Fantastic experience: The quality of treatment is excellent. We are respected by the staff and the dentist always fully explains what treatment is required to maintain good dental health. We highly recommend Bupa Dental Lane Cove.
Fantastic experience: I would highly recommend Emma and Karen who created such a positive dental experience!
Fantastic experience: Awesome clinic very clean and new staff friendly
Fantastic experience: Victoria was very professional and gentle. My most enjoyable dental experience ever.
Fantastic experience: Such a fabulous service! I've taken my young kids twice now to Bupa Dental Lane Cove and oral health therapist Karen and dental assistant Emma have been exceptional. Great quality clean and customer service too. Very child friendly! Highly recommend.
Fantastic experience: I’ve had a great experience at Bupa Dental Lane Cove. Emma at the front desk is always welcoming and incredibly helpful. Juno has been thorough with my teeth cleaning and provided excellent advice on maintaining long-term oral health. I’ll be returning for my regular check-ups at this branch. The staff here truly excel in their work—highly recommended! Aaron
Fantastic experience: Came in for a check up and clean, very happy with quality of work! Lovely new facility and friendly staff as well
Positive experience: I recently had a dental appointment with Bupa, and I wanted to share my experience. From the moment I arrived, the staff was incredibly welcoming and professional. The dentist made me feel at ease and took the time to explain everything clearly. The procedure was smooth, and I felt well taken care of throughout.
Fantastic experience: 非常好的服务和体验,一个月前来洗牙,Karen Zhang是个非常好的牙医。这次来再次做更深入的牙齿清洁。非常感谢,全体员工的服务都很热情周到
Fantastic experience: Had my first appointment with Dr Kye at BUPA dental in Lane Cove, I am one that is always extremely nervous. However first time in years I Dr Kye made me felt at ease, explained everything to me from beginning to end and what options are available. Highly recommend Dr Kye. Thank you Amanda
Fantastic experience: Extra-extrodany great excellent
Fantastic experience: The staff are very friendly and caring. They did an amazing job putting our child at ease, and I want to especially thank our wonderful dentist and her assistant Emma for their excellent and thorough work. Highly recommended!
Fantastic experience: Dr Juno was amazing with both kids so descriptive and gentle with everything he did. Highly recommended.
Fantastic experience: Really appreciate how thorough Juno Park and the lovely reception team was with my appointment!
Fantastic experience: Always had very good service and treatment from Dr Ho. Would highly recommend.
Negative experience: If I could give zero stars, I would. Their customer service is appalling. I have never used their service but my husband has and when he last attended in October, they submitted the extras claim with Bupa under my name instead of my husband's. My husband went back the next day to sort it out and was told it had been sorted out and they had reversed the claim under my name. Turns out they never reversed the claim under my name, they simply claimed under my husband's name, so have double dipped with our health insurance provider, and now I can't have a dental exam and clean covered by my health insurer because Bupa Dental has stuffed up. I now have to wait 6 weeks for my health insurer to conduct a review. We will be sure not to come back to Bupa Dental! I can appreciate mistakes are made, but then they should be fixed!
Good morning, Emma.
It's difficult to hear of the experience you and your husband had with our Lane Cove practice, though we appreciate you taking the time to write to us about it, and please be assured it's been forwarded onto them for consideration. If you haven't already, we'd encourage you to raise this with the clinic directly by speaking with the Practice Manager or, alternatively, by emailing our Bupa Dental Practice Standards team at [email protected].
Otherwise, you're welcome to send us a private message on Facebook (https://ms.spr.ly/BupaAustraliaPM) with any other details you feel we should be aware of, along with your full name and best contact number if you'd like to be contacted, and we'll pass this onto the team on your behalf. If you don't use Facebook, you're welcome to reach out to us with these details by sending a direct message to the official @BupaAustralia account on either X (Twitter) or Instagram instead.
Healthy regards,
Sam
Negative experience: My wife had a check up and clean done last week. Not very good. She had better and deeper cleaning elsewhere. The doctors behaviour is very good though
Good afternoon, Anu.
We appreciate you taking the time to share this feedback about your wife’s experience at our Lane Cove Bupa Dental clinic, so we’ve made sure to pass this on to the team to be addressed.
If you’d like to escalate this matter, then we’d encourage you to speak with the practice manager directly, or you’re welcome to email your concerns to [email protected]
Kindest regards,
Amelia
Fantastic experience: Excellent service. Nice cleansing and caring check up
Fantastic experience: Barbara is the best dentist ever! Highly recommended
Fantastic experience: Dr Barbara Liu has been very kind and professional with me and my whole family. I strongly recommend her as your preferred dentist.
Fantastic experience: Dr Ho and his team are wonderfully talented, generous and friendly. I’ve been going to BUPA Lane Cove for over 10 years and highly recommend them for everything from 6 month check up, braces, splints and kids check ups too! Thank you :)
Fantastic experience: Dr Sampoorna was exceptional. Kind and very gentle too!
Fantastic experience: I would like to give my recommendation to Dr Sam in BUPA Lane Cove, she has great technical skills as a dentist that goes together with his friendly and gentle service. Emma at the reception is super helpful and friendly. All the staff are great, and amazing facilities.
Fantastic experience: I am very much appreciative of dr. Michael Ho's excellent professional work. He does the job which other dentists would not dare to try. That's why he's so special.
Fantastic experience: Excellent service, friendly staff and high quality practitioners. Would recommend
Fantastic experience: An outstanding dental practice in every facet. Professionalism and service of the highest order. Highly recommended
Fantastic experience: Amazing service and highly experienced team
Fantastic experience: Great and efficient service!
Fantastic experience: Wonderful, efficient, caring practice for me and my family.
Fantastic experience: Awesome lady dentist so gentle and cheerful. Absolutely recommend Dr.Sampoorna Kulkarni. I am absolutely scary cat whenever visit dentist but, Dr. Sampoorna put me in easy. She also gave valuable tips on how to look after my teeth. Receptionist lady(Josephine) was so helpful friendly as soon as walk into door with friendly smile. Josephine kindly offer to make next appointment as well. Thank you ladies.
Fantastic experience: Fantastic team of doctors and support staff. Utmost care and empathy.. A huge callout to Dr Sampoorna Kulkarni. She has magic fingers and is highly skilled in her line of work. Highly recommended..
Fantastic experience: Lovely experience, I was bit apprehensive about visiting dentist after a while, but team of Dr. Sam, Chi and Suki was awesome and the appointment was painless , and insightful. The perfect dentist and I am glad I came here - am setup for life now!
Fantastic experience: Dr. Ho did root canal therapy so professionally I moved my whole family from a dental clinic in Chatswood. He also gave me advice on my son to start orthodontical treatment immediately when our former dentist was too busy to notice.
Fantastic experience: Barbara is an amazing dentist. She did an exceptionally good job and explained everything very carefully. She is also really kind and courteous. Her assistant was superb too. The receptionists were warm & friendly. I would highly recommend Bupa Dental Lane Cove.
Fantastic experience: Professionalism, advice to the customer, inclusion in viewing photos and x-rays
Fantastic experience: Pleasant, knowledgeable, accommodating staff. Rosie was very accommodating and Ricky was a superbly skilled and knowledgeable dentist.
Fantastic experience: Friendly team, highly recommended. We went there to get my 2 year old's teeth checked for the first time and my daughter felt very comfortable during that time.
Negative experience: They were on time which is great, but I felt the actual checkup too rushed. Also too much to charge $218 to extract a basically loose baby tooth. They should have mentioned that before. Lovely receptionist!
Good morning, Lanmari.
We appreciate you taking the time to share this feedback, and I’ve made sure to pass it on to our team at Bupa Dental Lane Cove.
If you’ve got any further details about this appointment that you’d like to provide, please send us a Facebook private message (http://m.me/BupaAustralia) with some further information, and we’ll share it with the practice.
Here if you need,
Kristina
Fantastic experience: Everyone’s very nice and they’re never running late. The dentist is very careful with the tools and he obviously actually cares about your health.
Fantastic experience: As always prompt and very professional service.
Fantastic experience: Friendly staff, pain free, great advice and very helpful with options for future treatment plans.
Fantastic experience: Dr Solomons has always been amazing and has my complete trust
Fantastic experience: Michael Soleiman is a wonderful dentist: very warm and friendly, supper efficient and knowledgeable as well as also on time. I highly recommend him!
Negative experience: Very unprofessional reception guy!
Hey Evan,
It’s disappointing to hear about your experience with the Bupa Dental Lane Cove team, as it’s important to us that we provide excellent customer service. I’d like to take this chance to hear more about this in a Facebook private message (http://m.me/BupaAustralia), and pass on your feedback to the appropriate team. Just be sure to reference this review along with including your full name, date of birth and membership number, and we’ll meet you there.
Here to help,
Jordan
Fantastic experience: Good diagnosis and quick treatment
Fantastic experience: Good care as usual
Fantastic experience: Barbara is a very skilled dentist and took great care to both explain what needed to happen and undertake the treatment. Would definitely recommend.
Fantastic experience: Easy to book in and they ran my Bupa card before the check up to give me advance notice of out of pocket costs. Made to feel at ease during the appointment.
Negative experience: Please educate your front desk staffs and choose motivated ones as Bupa dental first provider.
Ms Mingant, we would like to address your concerns in regards to our front desk. Please call the practice and our manager will be able to gauge any issues you have had. We look forward to solving any misunderstandings.
Fantastic experience: Friendly dental care, the dentists have a genuine interest in the wellbeing of their patients. I had a positive experience and will return regularly.
Hi Ms Guo, thank you for your kind words. We look forward to seeing you and your family before Xmas.
Fantastic experience: A very modern and clean dental clinic with high tech equipments. Staff are friendly and very helpful with all information in regards of claims and payment options. Our son goes there since he’s 3 years old for check up and never complain once. Our dentist is always patient and thorough. We won’t go anywhere else!
Thank you Ms Chao, we look forward to seeing your family for their next maintenance visit.
Fantastic experience: Fantastic dental practice. Front desk service is exceptional. Was greeted on arrival and did not have to wait long before seeing my dentist. I used to hate going to the dentist as a child but my experience at this dental practice is the polar opposite. I visit Bupa Dental Lane Cove every six months for a clean and have had braces fitted for my kids at the practice as well. Well done to Michael Ho and the team.
Thank you Mr Flannery, it has been a pleasure seeing your clan at our practice.
Fantastic experience: Excellent service, extremely clean, friendly staff and affordable prices. I definitely recommend Bupa Dental Lane Cove as a must-go place for dental care in the North Shore.
Thank you Mr Zorzin, we look forward to seeing you and your beautiful girls on their next visit
Fantastic experience: Highly recommend this family owned dental clinic. Very modern facilities with up-to-date imaging modalities. Staff there were very friendly, honest and transparent. I'm very satisfied with the cleaning and routine checkup with Dr. Lim, completely hassle free. Should try it out if you're in need of a checkup!
Thank you James, we look forward to your next maintenance visit with Dr Lim
Negative experience: I will not come back here. My daughter (5 years old) went to a check-up and had a filling for her tooth. The filling was fallen in 20 days after the treatment. So I asked a receptionist if the payment is considered or not. A receptionist lady was incorporative. She said 'your daughter anyway need to fix it'. Dr said ‘I did my best for that, then falling was happened. I will not charge if I did mistake. I need more patient’s corporation, specially kids. Kids usually have a lot of saliva, so it is hard to glue compare to adult. You need to wait until a kid grows’. I understand what he wanted to say. But, can patients just afford filling out every 3 weeks? (Cost $308 for a gap between two tooth) Does that mean the Dr does not have filling skills for kids? How can we prove if it is doctor’s fault? (I’m not saying 100% doctor’s fault, but we need warranty at least) Is there any guarantee period for falling the filling out? In this case, my solution is only changing the dentist.
Thank you for calling us Yu-Mat and we were delighted the misunderstanding was resolved. We look forward to your next visit.
Fantastic experience: I recieved great treatment and care. The team and dentist were extremely friendly. Really appreciated recieving a very courteous call from the team to check up on me following my appointment.
Thank you Ms Watkins, we are so happy to hear your positive feedback. See you on your next visit soon.
Fantastic experience: Very happy with Bupa Dental services. I am usually very hesitant to visit the dentist however the lovely dentist was extremely patient, very professional and walked me through the entire process and explained it all along the way which eased my fears. The extended work hours and flexibility really helped me out. I would definitely recommend this clinic.
Thank you Ms Perera, we look forward to seeing your beautiful smile on your next visit.
Fantastic experience: Had some work done recently and was thoroughly impressed with the customer service and overall cost.I usually dread going to the dentist but the team at bupa lane cove made me feel incredibly at ease instantly.
Mr Luke thank you for your kind words. We look forward to seeing you before Xmas.
Fantastic experience: Great modern facilities and fantastic service. The dentist was friendly and skilled. Would recommend to friends and family, 5/5 stars.
Thanks for the 5 Stars Arnav. Really glad you like the clinic and our team. Thanks again, the Team at Bupa Dental Lane Cove.
Fantastic experience: Very thorough service. Appreciated the attention to detail and real care. Stands out among the numbers based approach seen amongst most dentists today in which the least time and attention is spent for $$. Was able to complete everything in the one check-up - great facilities and equipment too.
Thanks Riley! We're glad you came in to see us! The Team at Bupa Dental Lane Cove
Negative experience: I will not recommend this practice to any of my friends or family. I recently received a promotion with $50 off for referred friends/ family. I was told they will only charge $240 for a general clean. My husband who went there was charged $403 for a clean and check up. Ended up paying $350 for a clean and the dentist did a very average job. Don't go to this practice they are a rip off! they will charge you as much as they can even for general cleaning.
Hello Lai,
We’re very sorry to hear you felt dissatisfied with the service your husband received. Although we try to provide accurate costs over the phone, it’s only after an examination do we truly know what treatment is required. We will always communicate treatment options with patients and will never proceed without consent. We would very much like to address your concerns, so please feel free to reach out to our Practice Manager on 02 9427 1888, as we do not discuss patient details online. Thank you, The Team at Bupa Dental Lane Cove.
Negative experience: Avoid at all costs. I left the practice in pain, with work that had to be rectified immediately elsewhere and significantly worse off financially. You have been warned.....
Hello Neil,
We're troubled to see a review like this and extremely concerned you're still dissatisfied, despite the actions our team have already taken. We prefer to discuss patient treatments privately, so should you still have concerns, we encourage you to contact our Practice Standards team at: [email protected]. Thank you, The Team at Bupa Dental Lane Cove.
Fantastic experience: Wonderful friendly staff and the best explanation and advice explained by the dentist!
Thanks for the kind words and great review Zara. The Team at Bupa Dental Lane Cove.
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